活动 - Product Deployment - Redmine

活动

从 2025-03-27 到 2025-04-05

2025-04-03

16:21 Support #21957 (Resolved): 广州妇儿更新后反馈单状态更新: shangdavid
16:21 Support #21957 (In Progress): 广州妇儿更新后反馈单状态更新: shangdavid
16:21 Support #21957 (Closed): 广州妇儿更新后反馈单状态更新: shangdavid
16:21 Support #21955 (Resolved): 万司工控机镜像同步给king做还原检查测试: shangdavid
11:07 Support #21955 (In Progress): 万司工控机镜像同步给king做还原检查测试: shangdavid
11:07 Support #21955 (Closed): 万司工控机镜像同步给king做还原检查测试: shangdavid
14:05 Support #11526 (To Be Closed): 发布流程review: wangkay
14:01 Support #21826 (Feedback): 中山六院服务端mysql数据库备份和清理脚本: wangkay
14:01 Support #21956 (Resolved): 江西修改效期问题跟进: wangkay
14:00 Support #21956 (Closed): 江西修改效期问题跟进: wangkay
13:57 Support #21910 (Closed): 12853 海南试剂冰箱-连续两条放入日志: shangdavid
13:57 Support #21954 (Resolved): 开元骨科mcims领用额日归还数据记录删除: shangdavid
10:34 Support #21954 (In Progress): 开元骨科mcims领用额日归还数据记录删除: shangdavid
10:34 Support #21954 (Closed): 开元骨科mcims领用额日归还数据记录删除: shangdavid
11:37 Support #21908 (Closed): 山东省立三院更新: admindev
10:26 Support #21908 (To Be Closed): 山东省立三院更新: jinking
11:37 Support #21914 (Closed): 山东省立更新准备: admindev
10:26 Support #21914 (To Be Closed): 山东省立更新准备: jinking
11:37 Support #21877 (Closed): 12850-山东省立-视频工控机IP地址变动，客户端无法正常播放视频: admindev
10:26 Support #21877 (To Be Closed): 12850-山东省立-视频工控机IP地址变动，客户端无法正常播放视频: jinking
11:37 Support #21913 (Closed): 12869 省立三院高值柜工控机无法正常启动: admindev
10:35 Support #21913 (To Be Closed): 12869 省立三院高值柜工控机无法正常启动: wangkay
10:10 Support #21913: 12869 省立三院高值柜工控机无法正常启动: 2025-04-02 3h 1)生产领出工控机拆卸换装新的500g硬盘；2）装系统做离线发布配置，安装杀毒，记录mac；3）交给生产快递发出，提供单号给现场 shangdavid
11:37 Support #21906 (Closed): 返回上海: admindev
10:49 Support #21906 (To Be Closed): 返回上海: wangkay
10:26 Support #21906 (Resolved): 返回上海: jinking
11:37 Support #21948 (Closed): 更新省立三院版本信息: admindev
10:49 Support #21948 (To Be Closed): 更新省立三院版本信息: wangkay
10:26 Support #21948 (Resolved): 更新省立三院版本信息: jinking
10:26 Support #21948 (In Progress): 更新省立三院版本信息: jinking
10:25 Support #21948 (Closed): 更新省立三院版本信息: 更新省立三院版本信息 jinking
11:37 Support #21912 (Closed): 龙华东院血透室查询机条码柜需要做更新: admindev
10:36 Support #21912 (To Be Closed): 龙华东院血透室查询机条码柜需要做更新: wangkay
10:18 Support #21912: 龙华东院血透室查询机条码柜需要做更新: 2025-04-02 1h 1）service1和service2已经更新完成，客户端apk已放好路径提供给hank下载安装 shangdavid
11:37 Support #21909 (Closed): 12868 海南人民医院试剂冰箱-部门调整: admindev
10:35 Support #21909 (To Be Closed): 12868 海南人民医院试剂冰箱-部门调整: wangkay
09:49 Support #21909: 12868 海南人民医院试剂冰箱-部门调整: 2025-04-02 1h 1)根据现场要求重新调整新的科室区域名称规划和修改；2）转工程单给开发提供SQL数据库处理变更F014和F015的所属区域 shangdavid
11:37 Support #21907 (Closed): 山东省立三院更新后问题查看和处理: admindev
10:51 Support #21907 (To Be Closed): 山东省立三院更新后问题查看和处理: wangkay
10:26 Support #21907 (Resolved): 山东省立三院更新后问题查看和处理: jinking
11:37 Support #21949 (Closed): 更新待发布现场表: admindev
10:51 Support #21949 (To Be Closed): 更新待发布现场表: wangkay
10:26 Support #21949 (In Progress): 更新待发布现场表: jinking
10:25 Support #21949 (Closed): 更新待发布现场表: 更新待发布现场表 jinking
11:37 Support #21915 (Closed): FSW12876 兰陵量产柜卡死“更新库存获取中，请稍后”: admindev
10:33 Support #21915 (To Be Closed): FSW12876 兰陵量产柜卡死“更新库存获取中，请稍后”: wangkay
09:29 Support #21915: FSW12876 兰陵量产柜卡死“更新库存获取中，请稍后”: 4/2 1)HF硬件连接异常service1持续报错；2）开发调查为设备层网络问题，如果发生频繁需更换交换机 wangkay
09:28 Support #21915 (Resolved): FSW12876 兰陵量产柜卡死“更新库存获取中，请稍后”: wangkay
11:37 Support #21880 (Closed): 龙华东院高值更新准备: admindev
10:36 Support #21880 (To Be Closed): 龙华东院高值更新准备: wangkay
10:19 Support #21880: 龙华东院高值更新准备: 2025-04-02 3h 1）6套客户端的更新包及配置准全部完成 shangdavid
09:50 Support #21880 (Resolved): 龙华东院高值更新准备: shangdavid
09:44 Support #21880: 龙华东院高值更新准备: 2025-04-01 3.5h 1）上传高低值更新包到服务器，服务端版本对比记录，更新包解压配置核对；2）低值更新检查，发现低值已经更新过了，无需更新；3）客户端更新包还没准备，取备份配置出来刷html版本改配置 shangdavid
10:51 Support #21953 (Resolved): 12832 江西更改有效期: shangdavid
10:33 Support #21953 (In Progress): 12832 江西更改有效期: shangdavid
10:32 Support #21953 (Closed): 12832 江西更改有效期: shangdavid
10:51 Support #21946 (Resolved): 12883 江西人民医院更改有效期: shangdavid
10:08 Support #21946 (In Progress): 12883 江西人民医院更改有效期: shangdavid
10:08 Support #21946 (Closed): 12883 江西人民医院更改有效期: shangdavid
10:51 Support #21943 (Resolved): 龙华东院1查询机客户端apk现场下载安装失败远程协助处理: shangdavid
09:52 Support #21943 (In Progress): 龙华东院1查询机客户端apk现场下载安装失败远程协助处理: shangdavid
09:52 Support #21943 (Closed): 龙华东院1查询机客户端apk现场下载安装失败远程协助处理: shangdavid
10:51 Support #21952 (Resolved): 调休一小时: wangkay
10:29 Support #21952 (In Progress): 调休一小时: jinking
10:29 Support #21952 (Closed): 调休一小时: 调休一小时 jinking
10:28 Support #21951 (In Progress): 12861-海南试剂冰箱-人脸识别无判定框: jinking
10:28 Support #21951 (Closed): 12861-海南试剂冰箱-人脸识别无判定框: 12861-海南试剂冰箱-人脸识别无判定框 jinking
10:26 Support #21950 (In Progress): 调休一小时: jinking
10:26 Support #21950 (Closed): 调休一小时: 更新山东省立医院设备信息表 jinking
09:47 Support #21940 (Closed): 请假1小时: shangdavid
09:47 Support #21940: 请假1小时: 2025-04-01 1h 1）请假1小时 shangdavid
09:46 Support #21940 (Closed): 请假1小时: shangdavid
09:45 Support #21823 (In Progress): 市一北院高值更新准备: shangdavid
09:42 Support #21848: 公司返修的2台万司工控机指导mikey做硬件检测，工具对硬盘健康检查: 2025-04-01 1h 和eric一起看了一下最新硬盘检测，删除扇区重新检测硬盘，状态还是不是很好，硬盘性能一般 shangdavid
09:41 Support #21879: 12857 海南人民医院试剂冰箱-人脸同步故障: 2025-04-01 1h F005这台上传日志的门禁工控机挂了，然后日志全部堆积在了平板，导致平板存储空间不足导致的问题。重新清理空间，更改日志上传ip设备后恢复 shangdavid
09:31 Support #21885: 广州妇儿高值更新准备: 4/2 版本和更新说明核对，发布包上传，取备份 wangkay
09:30 Support #21851 (In Progress): FSW12843 知识城手术室两套智能柜无法使用指纹登录: wangkay

2025-04-02

17:58 Support #21912 (Resolved): 龙华东院血透室查询机条码柜需要做更新: shangdavid
10:24 Support #21912 (In Progress): 龙华东院血透室查询机条码柜需要做更新: shangdavid
10:24 Support #21912 (Closed): 龙华东院血透室查询机条码柜需要做更新: shangdavid
16:55 Support #21823 (Feedback): 市一北院高值更新准备: shangdavid
16:22 Support #21915 (In Progress): FSW12876 兰陵量产柜卡死“更新库存获取中，请稍后”: wangkay
16:22 Support #21915 (Closed): FSW12876 兰陵量产柜卡死“更新库存获取中，请稍后”: wangkay
14:35 Support #21913 (Resolved): 12869 省立三院高值柜工控机无法正常启动: shangdavid
10:28 Support #21913 (In Progress): 12869 省立三院高值柜工控机无法正常启动: shangdavid
10:28 Support #21913 (Closed): 12869 省立三院高值柜工控机无法正常启动: shangdavid
13:29 Support #21907: 山东省立三院更新后问题查看和处理: 4/2 3h
1.核查一下service1自启动
2.上架单查看的科室显示
3.操作日志显示问题
4.综合报表显示问题 jinking
09:41 Support #21907 (In Progress): 山东省立三院更新后问题查看和处理: jinking
09:41 Support #21907 (Closed): 山东省立三院更新后问题查看和处理: 山东省立三院更新后台查看和处理 jinking
13:27 Support #21908: 山东省立三院更新: 4/1 5h
服务端，制标，客户端更新完成
遇到的问题：
1.sygc-sql执行时间长
2.制标任务数据显示异常，必须点击查询；开发回复清理浏览器缓存解决，已经解决
3.客户端B005service1中间件启动异常... jinking
11:55 Support #21908 (Resolved): 山东省立三院更新: wangkay
11:52 Support #21908 (To Be Closed): 山东省立三院更新: wangkay
09:41 Support #21908 (Resolved): 山东省立三院更新: jinking
09:41 Support #21908 (Closed): 山东省立三院更新: 山东省立三院更新 jinking
13:26 Support #21877: 12850-山东省立-视频工控机IP地址变动，客户端无法正常播放视频: 4/1 2.75h
根据现场提供表格完成修改 jinking
09:40 Support #21877 (Resolved): 12850-山东省立-视频工控机IP地址变动，客户端无法正常播放视频: jinking
13:25 Support #21914 (Resolved): 山东省立更新准备: jinking
13:24 Support #21914: 山东省立更新准备: 4/1 4.5h
连医院内网网络问题处理，修改服务端，制标。客户端配置，比对现场和更新包配置变化，刷新客户端html版本，和开发沟通数据量问题 jinking
13:19 Support #21914 (Closed): 山东省立更新准备: 山东省立更新准备 jinking
10:55 Support #21883 (Closed): 请假1小时: admindev
10:34 Support #21883 (To Be Closed): 请假1小时: wangkay
10:55 Support #21879 (Closed): 12857 海南人民医院试剂冰箱-人脸同步故障: admindev
09:47 Support #21879 (To Be Closed): 12857 海南人民医院试剂冰箱-人脸同步故障: shangdavid
10:55 Support #21621 (Closed): 省立三院更新准备: admindev
09:41 Support #21621 (To Be Closed): 省立三院更新准备: jinking
09:40 Support #21621 (Resolved): 省立三院更新准备: jinking
10:55 Support #21822 (Closed): FSW12828 常山县人民医院新需求由SPD退库: admindev
10:34 Support #21822 (To Be Closed): FSW12828 常山县人民医院新需求由SPD退库: wangkay
09:28 Support #21822: FSW12828 常山县人民医院新需求由SPD退库: 4/1 现场SPD已退库，我们sygc上异常处理退库；后续此需求仍然需要，优先级修改为高 wangkay
09:27 Support #21822 (Resolved): FSW12828 常山县人民医院新需求由SPD退库: wangkay
10:55 Support #21882 (Closed): fsw状态更新，bonjour邮件回复不更换新的现场反馈单改延迟发布: admindev
09:47 Support #21882 (To Be Closed): fsw状态更新，bonjour邮件回复不更换新的现场反馈单改延迟发布: shangdavid
10:55 Support #21684 (Closed): 量产柜设备层网段变更特殊情况处理方案: admindev
10:34 Support #21684 (To Be Closed): 量产柜设备层网段变更特殊情况处理方案: wangkay
10:54 Support #21852 (Closed): 12845 保山二院位移照明灯故障: admindev
09:47 Support #21852 (To Be Closed): 12845 保山二院位移照明灯故障: shangdavid
10:54 Support #21878 (Closed): 山东省立医院移柜发布: admindev
09:40 Support #21878 (To Be Closed): 山东省立医院移柜发布: jinking
10:53 Support #21797 (Closed): 12783 开元骨科mcims平台和sygc平台领用未归还数据不一致: admindev
10:35 Support #21797 (To Be Closed): 12783 开元骨科mcims平台和sygc平台领用未归还数据不一致: wangkay
10:13 Support #21797: 12783 开元骨科mcims平台和sygc平台领用未归还数据不一致: 2025-04-01 1h 1)应开发要求再次取3/14-3/18日志给开发调查；2）开发反馈该问题是柜内#3和#1串读造成的，已反馈给现场 shangdavid
10:11 Support #21797 (Resolved): 12783 开元骨科mcims平台和sygc平台领用未归还数据不一致: shangdavid
10:53 Support #21817 (Closed): 补充反馈单报修负责人（paul后续要求反馈单必须填报修负责人）: admindev
10:34 Support #21817 (To Be Closed): 补充反馈单报修负责人（paul后续要求反馈单必须填报修负责人）: wangkay
10:53 Support #21876 (Closed): 出差山东省立医院: admindev
09:40 Support #21876 (To Be Closed): 出差山东省立医院: jinking
10:31 Support #21909 (Resolved): 12868 海南人民医院试剂冰箱-部门调整: shangdavid
10:13 Support #21909 (In Progress): 12868 海南人民医院试剂冰箱-部门调整: shangdavid
10:06 Support #21909 (Resolved): 12868 海南人民医院试剂冰箱-部门调整: shangdavid
09:45 Support #21909 (In Progress): 12868 海南人民医院试剂冰箱-部门调整: shangdavid
09:45 Support #21909 (Closed): 12868 海南人民医院试剂冰箱-部门调整: shangdavid
10:23 Support #21850: 12859 兰陵人民医院第一手术室2号高值柜客户端无法使用: 2025-04-01 1h 1)远程采集SyVideoMontonr3日志信息给开发；2）反馈给现场待再发生问题时请现场人员协助发布进一步确认工控机状态问题后再行后续解决方法 shangdavid
09:46 Support #21910 (In Progress): 12853 海南试剂冰箱-连续两条放入日志: shangdavid
09:46 Support #21910 (Closed): 12853 海南试剂冰箱-连续两条放入日志: shangdavid
09:41 Support #21906 (In Progress): 返回上海: jinking
09:40 Support #21906 (Closed): 返回上海: 返回上海 jinking
09:26 Support #21851: FSW12843 知识城手术室两套智能柜无法使用指纹登录: 4/1 公司QA无法重现，不能提供更新；后续提供现场修数据方案 wangkay
09:25 Support #21851 (Feedback): FSW12843 知识城手术室两套智能柜无法使用指纹登录: wangkay

2025-04-01

17:43 Support #21822 (In Progress): FSW12828 常山县人民医院新需求由SPD退库: wangkay
17:41 Support #21822 (Resolved): FSW12828 常山县人民医院新需求由SPD退库: wangkay
17:00 Support #21883 (Resolved): 请假1小时: wangkay
10:31 Support #21883 (Closed): 请假1小时: wangkay
16:11 Support #21684 (Resolved): 量产柜设备层网段变更特殊情况处理方案: wangkay
13:52 Support #21851 (In Progress): FSW12843 知识城手术室两套智能柜无法使用指纹登录: wangkay
13:52 Support #21851 (Resolved): FSW12843 知识城手术室两套智能柜无法使用指纹登录: wangkay
10:54 Support #21851 (Feedback): FSW12843 知识城手术室两套智能柜无法使用指纹登录: wangkay
10:21 Support #21851: FSW12843 知识城手术室两套智能柜无法使用指纹登录: 3/31 sygc同步到sso用户存在bug。方案1更新，方案2录指纹后处理数据 wangkay
13:04 Support #21801 (Closed): 12753-试剂冰箱-异常归还领用: admindev
13:04 Support #21846 (Closed): 更新反馈单状态: admindev
13:04 Support #21844 (Closed): 12749-保山二院-移柜视频功能: admindev
13:04 Support #21845 (Closed): 湖北省中医院备份: admindev
13:04 Support #18521 (Closed): joe生产实施硬件配套标准: admindev
10:29 Support #18521 (To Be Closed): joe生产实施硬件配套标准: wangkay
13:04 Support #21843 (Closed): 12803-试剂冰箱-新发布冰箱门锁故障: admindev
13:04 Support #13270 (Closed): FSW9106昆明附一3套一代柜总览图取消货品名称显示: admindev
10:29 Support #13270 (To Be Closed): FSW9106昆明附一3套一代柜总览图取消货品名称显示: wangkay
13:04 Support #21842 (Closed): 12801-海南试剂-新发布冰箱有一套登录异常: admindev
13:04 Support #13272 (Closed): FSW7699深圳儿童量产柜平板时间校准: admindev
10:27 Support #13272 (To Be Closed): FSW7699深圳儿童量产柜平板时间校准: wangkay
13:04 Support #21141 (Closed): 金山公卫高值更新沟通安排（gaozhigui_s_win_v06.09.00.07_104）: admindev
10:21 Support #21141 (To Be Closed): 金山公卫高值更新沟通安排（gaozhigui_s_win_v06.09.00.07_104）: wangkay
13:03 Support #21143 (Closed): 广中药一院高值更新沟通安排（gaozhigui_s_linux_v06.09.00.07_190）: admindev
10:21 Support #21143 (To Be Closed): 广中药一院高值更新沟通安排（gaozhigui_s_linux_v06.09.00.07_190）: wangkay
13:03 Support #21821 (Closed): 中山六院出差返程: admindev
13:03 Support #21690 (Closed): 中山六院发布小结，版本号记录: admindev
13:03 Support #21736 (Closed): 12773-济宁市一-自动退出功能更改为30分钟: admindev
13:03 Support #21779 (Closed): 中山六院盘点结果发送问题: admindev
13:03 Support #21802 (Closed): 12784-保山二院-退库状态耗材仍在领用未归还界面: admindev
13:03 Support #21853 (Closed): 请假1小时: admindev
10:32 Support #21853 (To Be Closed): 请假1小时: wangkay
13:03 Support #21854 (Closed): 发布组周工作计划: admindev
10:54 Support #21854 (To Be Closed): 发布组周工作计划: wangkay
13:03 Support #21849 (Closed): 保山二院备份: admindev
13:03 Support #21820 (Closed): 保山二院设备表IP更新: admindev
13:03 Support #21828 (Closed): FSW12841 神外科室智能柜需协助添加开门权限: admindev
10:54 Support #21828 (To Be Closed): FSW12841 神外科室智能柜需协助添加开门权限: wangkay
13:03 Support #16154 (Closed): 南京泰康配置备份: admindev
10:23 Support #16154 (To Be Closed): 南京泰康配置备份: wangkay
13:03 Support #21827 (Closed): FSW12840 神外科室智能柜登陆没有柜门图标: admindev
10:54 Support #21827 (To Be Closed): FSW12840 神外科室智能柜登陆没有柜门图标: wangkay
13:03 Support #21847 (Closed): 省立医院移柜发布计划: admindev
13:03 Support #21798 (Closed): 12823 开元骨科客户端报网络故障: admindev
13:03 Support #21819 (Closed): 金山公卫更新准备: admindev
13:03 Support #21825 (Closed): FSW12833 深圳三院量产柜拆分多科室: admindev
10:54 Support #21825 (To Be Closed): FSW12833 深圳三院量产柜拆分多科室: wangkay
13:01 Support #21817 (Resolved): 补充反馈单报修负责人（paul后续要求反馈单必须填报修负责人）: wangkay
13:01 Support #21885 (In Progress): 广州妇儿高值更新准备: wangkay
13:00 Support #21885 (Closed): 广州妇儿高值更新准备: wangkay
10:54 Support #21738 (Feedback): FSW12798 量产柜需要安装奇安信杀毒软件: wangkay
10:30 Support #21714 (Feedback): FSW12759 sygc一直提示checkDog ed:false: wangkay
10:29 Support #12707 (Feedback): 单品柜，经销商柜工厂品检测试流程文档（Android image含测试demo,硬件引导测试，客户端）: wangkay
10:16 Support #21823: 市一北院高值更新准备: 2025-03-31 2.5h 1）市一北院完成客户端更新包上传，取html备份刷新版本；2）上传低值平台更新包配置检查准备 shangdavid
10:13 Support #21797: 12783 开元骨科mcims平台和sygc平台领用未归还数据不一致: 2025-03-31 0.5h 开发继续深入调查，导致3/24业务数据异常跟3/14号操作异常数据有关，需要继续取3/14-18的日志给开发 shangdavid
10:11 Support #21848: 公司返修的2台万司工控机指导mikey做硬件检测，工具对硬盘健康检查: 2025-03-31 0.5h 配合Eric重新检查一台万司工控机硬盘状态，清除硬盘扇区后再次测试，基准测试扫描结果截图 shangdavid
10:04 Support #21848 (Feedback): 公司返修的2台万司工控机指导mikey做硬件检测，工具对硬盘健康检查: shangdavid
10:10 Support #21882: fsw状态更新，bonjour邮件回复不更换新的现场反馈单改延迟发布: 2025-03-31 0.5h 完成bonjour邮件回复不更换新的现场反馈单改延迟发布 shangdavid
10:09 Support #21882 (Resolved): fsw状态更新，bonjour邮件回复不更换新的现场反馈单改延迟发布: shangdavid
10:09 Support #21882 (Closed): fsw状态更新，bonjour邮件回复不更换新的现场反馈单改延迟发布: shangdavid
10:08 Support #21879: 12857 海南人民医院试剂冰箱-人脸同步故障: 2025-03-31 1h F005这台上传日志的门禁工控机挂了，然后日志全部堆积在了平板，导致平板存储空间不足导致的问题。重新清理空间，更改日志上传ip设备后恢复 shangdavid
10:04 Support #21879 (Resolved): 12857 海南人民医院试剂冰箱-人脸同步故障: shangdavid
10:04 Support #21879 (Closed): 12857 海南人民医院试剂冰箱-人脸同步故障: shangdavid
10:07 Support #21852: 12845 保山二院位移照明灯故障: 2025-03-31 2h 和现场配合测试发现IO244设备故障网络不通导致，指导现场重新插拔网线后恢复使用，照明灯和感应设备重新测试均正常配置检查正常，重启设备后恢复感应亮灯 shangdavid
10:05 Support #21880 (In Progress): 龙华东院高值更新准备: shangdavid
10:05 Support #21880 (Closed): 龙华东院高值更新准备: shangdavid
10:04 Support #21850 (Feedback): 12859 兰陵人民医院第一手术室2号高值柜客户端无法使用: shangdavid
09:54 Support #21878 (Resolved): 山东省立医院移柜发布: jinking
09:54 Support #21878 (Closed): 山东省立医院移柜发布: 山东省立医院移柜发布 jinking
09:53 Support #21877 (In Progress): 12850-山东省立-视频工控机IP地址变动，客户端无法正常播放视频: jinking
09:53 Support #21877 (Closed): 12850-山东省立-视频工控机IP地址变动，客户端无法正常播放视频: 12850-山东省立-视频工控机IP地址变动，客户端无法正常播放视频 jinking
09:53 Support #21876 (Resolved): 出差山东省立医院: jinking
09:48 Support #21876 (Closed): 出差山东省立医院: 出差山东省立医院 jinking

2025-03-31

17:02 Support #21738: FSW12798 量产柜需要安装奇安信杀毒软件: 3/31 B014柜安装杀毒，杀毒占用约1G内存，初步测试无影响，待后续上线观察；B013，B015未安装 wangkay
15:31 Support #21714 (In Progress): FSW12759 sygc一直提示checkDog ed:false: wangkay
14:30 Support #21854 (Resolved): 发布组周工作计划: wangkay
13:50 Support #21854 (In Progress): 发布组周工作计划: wangkay
13:50 Support #21854 (Closed): 发布组周工作计划: wangkay
13:49 Support #21853 (Resolved): 请假1小时: wangkay
13:49 Support #21853 (Closed): 请假1小时: wangkay
13:33 Support #21852 (Resolved): 12845 保山二院位移照明灯故障: shangdavid
13:33 Support #21852 (In Progress): 12845 保山二院位移照明灯故障: shangdavid
13:33 Support #21852 (Closed): 12845 保山二院位移照明灯故障: shangdavid
13:25 Support #21828 (Resolved): FSW12841 神外科室智能柜需协助添加开门权限: wangkay
10:52 Support #21828 (In Progress): FSW12841 神外科室智能柜需协助添加开门权限: wangkay
13:25 Support #21827 (Resolved): FSW12840 神外科室智能柜登陆没有柜门图标: wangkay
10:52 Support #21827 (In Progress): FSW12840 神外科室智能柜登陆没有柜门图标: wangkay
13:25 Support #21825 (Resolved): FSW12833 深圳三院量产柜拆分多科室: wangkay
11:49 Support #21797 (In Progress): 12783 开元骨科mcims平台和sygc平台领用未归还数据不一致: shangdavid
10:04 Support #21797: 12783 开元骨科mcims平台和sygc平台领用未归还数据不一致: 2025-03-28 2h 1)客户端和服务器端取日志给开发调查；2）开发反馈10:46:34之后15分钟由于异常退出导致客户端其他柜门的盘点，其中包括（L015,l016，L017,到110：55之间其他盘点的业务均未正常提交）... shangdavid
10:53 Support #21798 (To Be Closed): 12823 开元骨科客户端报网络故障: wangkay
10:01 Support #21798: 12823 开元骨科客户端报网络故障: 2025-03-28 1.5h 1）现场重启机器后恢复，远程客户端取客户端及后台和系统日志，转工程单给开发调查；2）下午开发反馈调查结果为工控机在2025-03-26 11:09:23工控机停机状态，在2025-03-27 10:4... shangdavid
10:38 Support #21819 (To Be Closed): 金山公卫更新准备: wangkay
10:00 Support #21819 (Resolved): 金山公卫更新准备: jinking
10:38 Support #21847 (To Be Closed): 省立医院移柜发布计划: wangkay
10:00 Support #21847 (Resolved): 省立医院移柜发布计划: jinking
09:51 Support #21847 (Closed): 省立医院移柜发布计划: 省立医院移柜发布计划 jinking
10:38 Support #21820 (To Be Closed): 保山二院设备表IP更新: wangkay
10:00 Support #21820 (Resolved): 保山二院设备表IP更新: jinking
10:38 Support #21849 (To Be Closed): 保山二院备份: wangkay
10:00 Support #21849 (Resolved): 保山二院备份: jinking
09:57 Support #21849 (Closed): 保山二院备份: 保山二院备份 jinking
10:38 Support #21802 (To Be Closed): 12784-保山二院-退库状态耗材仍在领用未归还界面: wangkay
10:00 Support #21802 (Resolved): 12784-保山二院-退库状态耗材仍在领用未归还界面: jinking
10:38 Support #21736 (To Be Closed): 12773-济宁市一-自动退出功能更改为30分钟: wangkay
10:00 Support #21736 (Resolved): 12773-济宁市一-自动退出功能更改为30分钟: jinking
10:34 Support #21821 (To Be Closed): 中山六院出差返程: wangkay
10:34 Support #21690 (To Be Closed): 中山六院发布小结，版本号记录: wangkay
10:34 Support #21779 (To Be Closed): 中山六院盘点结果发送问题: wangkay
10:24 Support #21822 (In Progress): FSW12828 常山县人民医院新需求由SPD退库: wangkay
10:23 Support #21850: 12859 兰陵人民医院第一手术室2号高值柜客户端无法使用: 2025-03-31 1h 1)远程现场ping设备ip不通，联系现场检查网络和设备问题，重启设备后可以ping通，柜子恢复使用；2）取客户端全套日志包括系统日志，联系现场写反馈单，准备转工程单给开发调查 shangdavid
10:09 Support #21850 (In Progress): 12859 兰陵人民医院第一手术室2号高值柜客户端无法使用: shangdavid
10:09 Support #21850 (Feedback): 12859 兰陵人民医院第一手术室2号高值柜客户端无法使用: shangdavid
10:22 Support #21851 (In Progress): FSW12843 知识城手术室两套智能柜无法使用指纹登录: wangkay
10:22 Support #21851 (Closed): FSW12843 知识城手术室两套智能柜无法使用指纹登录: wangkay
10:21 Support #21781: 荆州中心医院视频程序service3更新到SyVideoMonitor3: 2025-03-27 6h 荆州中心医院视频程序service3更新到SyVideoMonitor3 shangdavid
10:20 Support #21780: 荆州中心医院配置备份: 2025-03-27 1.5h 完成荆州中心医院配置备份 shangdavid
10:16 Support #21584: 本月出差电子发票整理发给行政部Joyce: 2025-03-27 0.5h 本月出差电子发票整理发给行政部Joyce shangdavid
10:08 Support #21823: 市一北院高值更新准备: 2025-03-28 3h 1)远程上传服务端更新包到服务器，检查核对更新前后版本；2）上传客户端制标更新包到客户端和制标工控机，2台制标上传完成，客户端25套传了14套，下周继续上传 shangdavid
10:06 Support #21848: 公司返修的2台万司工控机指导mikey做硬件检测，工具对硬盘健康检查: 2025-03-28 1h 1)2台机器接显示器用pe系统hd工具扫描硬盘状态；2）反馈给Eric，还需要进一步确认硬盘检查状态是否完整 shangdavid
09:54 Support #21848 (In Progress): 公司返修的2台万司工控机指导mikey做硬件检测，工具对硬盘健康检查: shangdavid
09:54 Support #21848 (Closed): 公司返修的2台万司工控机指导mikey做硬件检测，工具对硬盘健康检查: shangdavid
10:00 Support #21801 (To Be Closed): 12753-试剂冰箱-异常归还领用: jinking
10:00 Support #21846 (To Be Closed): 更新反馈单状态: jinking
09:50 Support #21846 (Closed): 更新反馈单状态: 更新反馈单状态 jinking
09:59 Support #21844 (To Be Closed): 12749-保山二院-移柜视频功能: jinking
09:46 Support #21844 (Closed): 12749-保山二院-移柜视频功能: 12749-保山二院-移柜，数据备份 jinking
09:59 Support #21845 (To Be Closed): 湖北省中医院备份: jinking
09:49 Support #21845 (Closed): 湖北省中医院备份: 湖北省中医院备份 jinking
09:59 Support #21843 (To Be Closed): 12803-试剂冰箱-新发布冰箱门锁故障: jinking
09:44 Support #21843 (Closed): 12803-试剂冰箱-新发布冰箱门锁故障: 12803-试剂冰箱-新发布冰箱门锁故障 jinking
09:59 Support #21842 (To Be Closed): 12801-海南试剂-新发布冰箱有一套登录异常: jinking
09:43 Support #21842 (Closed): 12801-海南试剂-新发布冰箱有一套登录异常: 12801-海南试剂-新发布冰箱有一套登录异常 jinking
09:45 Support #17853 (Feedback): 11182 量产柜、门禁crontab配置问题: shangdavid

2025-03-29

20:13 Support #21828 (Closed): FSW12841 神外科室智能柜需协助添加开门权限: wangkay
20:13 Support #21827 (Closed): FSW12840 神外科室智能柜登陆没有柜门图标: wangkay
14:55 Support #21654 (In Progress): 现场更新征询邮件跟进医院组现场经理答复: wangkay
14:49 Support #21826 (In Progress): 中山六院服务端mysql数据库备份和清理脚本: wangkay
14:49 Support #21826 (Closed): 中山六院服务端mysql数据库备份和清理脚本: wangkay
14:48 Support #21825 (In Progress): FSW12833 深圳三院量产柜拆分多科室: wangkay
14:48 Support #21825 (Closed): FSW12833 深圳三院量产柜拆分多科室: wangkay
14:46 Support #21821 (Resolved): 中山六院出差返程: wangkay
14:46 Support #21714 (Feedback): FSW12759 sygc一直提示checkDog ed:false: wangkay
14:45 Support #21779 (Resolved): 中山六院盘点结果发送问题: wangkay

2025-03-28

18:19 Support #21823 (In Progress): 市一北院高值更新准备: shangdavid
18:19 Support #21823 (Closed): 市一北院高值更新准备: shangdavid
18:18 Support #21765 (Feedback): 深圳光明人民医院现场配置备份: shangdavid
18:18 Support #21798 (Resolved): 12823 开元骨科客户端报网络故障: shangdavid
09:25 Support #21798 (In Progress): 12823 开元骨科客户端报网络故障: shangdavid
09:24 Support #21798 (Closed): 12823 开元骨科客户端报网络故障: shangdavid
18:18 Support #21797 (Resolved): 12783 开元骨科mcims平台和sygc平台领用未归还数据不一致: shangdavid
09:24 Support #21797 (In Progress): 12783 开元骨科mcims平台和sygc平台领用未归还数据不一致: shangdavid
09:24 Support #21797 (Closed): 12783 开元骨科mcims平台和sygc平台领用未归还数据不一致: shangdavid
15:49 Support #21799 (Closed): 更新反馈单状态: admindev
10:45 Support #21799 (To Be Closed): 更新反馈单状态: wangkay
09:25 Support #21799 (Resolved): 更新反馈单状态: jinking
09:25 Support #21799 (Closed): 更新反馈单状态: 更新反馈单状态 jinking
15:49 Support #21768 (Closed): 12803-试剂冰箱-新发布冰箱门锁故障: admindev
10:45 Support #21768 (To Be Closed): 12803-试剂冰箱-新发布冰箱门锁故障: wangkay
09:24 Support #21768 (Resolved): 12803-试剂冰箱-新发布冰箱门锁故障: jinking
15:48 Support #21767 (Closed): 12801-海南试剂-新发布冰箱有一套登录异常: admindev
10:45 Support #21767 (To Be Closed): 12801-海南试剂-新发布冰箱有一套登录异常: wangkay
09:24 Support #21767 (Resolved): 12801-海南试剂-新发布冰箱有一套登录异常: jinking
09:24 Support #21767 (To Be Closed): 12801-海南试剂-新发布冰箱有一套登录异常: jinking
15:48 Support #21584 (Closed): 本月出差电子发票整理发给行政部Joyce: admindev
10:53 Support #21584 (To Be Closed): 本月出差电子发票整理发给行政部Joyce: wangkay
15:48 Support #21763 (Closed): 延迟发布现场FSW修改跟进: admindev
12:03 Support #21763 (To Be Closed): 延迟发布现场FSW修改跟进: wangkay
15:48 Support #21781 (Closed): 荆州中心医院视频程序service3更新到SyVideoMonitor3: admindev
10:54 Support #21781 (To Be Closed): 荆州中心医院视频程序service3更新到SyVideoMonitor3: wangkay
15:48 Support #21783 (Closed): 广州中西结合客户端无法连接服务端: admindev
12:03 Support #21783 (To Be Closed): 广州中西结合客户端无法连接服务端: wangkay
15:48 Support #21785 (Closed): 江西服务器异常问题协调跟进: admindev
12:03 Support #21785 (To Be Closed): 江西服务器异常问题协调跟进: wangkay
15:48 Support #21761 (Closed): 发布组月考核填写: admindev
12:03 Support #21761 (To Be Closed): 发布组月考核填写: wangkay
15:48 Support #21771 (Closed): 中山六院，广州中西结合设备信息表上传: admindev
12:45 Support #21771 (To Be Closed): 中山六院，广州中西结合设备信息表上传: wangkay
12:45 Support #21771 (Resolved): 中山六院，广州中西结合设备信息表上传: wangkay
12:03 Support #21771 (In Progress): 中山六院，广州中西结合设备信息表上传: wangkay
15:48 Support #21672 (Closed): 湖北省中医院配置备份: admindev
10:47 Support #21672 (To Be Closed): 湖北省中医院配置备份: wangkay
09:26 Support #21672 (Resolved): 湖北省中医院配置备份: jinking
15:48 Support #21727 (Closed): FSW12790 中山六用户权限同步: admindev
12:03 Support #21727 (To Be Closed): FSW12790 中山六用户权限同步: wangkay
15:48 Support #21780 (Closed): 荆州中心医院配置备份: admindev
10:54 Support #21780 (To Be Closed): 荆州中心医院配置备份: wangkay
15:48 Support #21800 (Closed): 12749-保山二院-移柜，数据备份: admindev
10:47 Support #21800 (To Be Closed): 12749-保山二院-移柜，数据备份: wangkay
09:25 Support #21800 (Resolved): 12749-保山二院-移柜，数据备份: jinking
09:25 Support #21800 (Closed): 12749-保山二院-移柜，数据备份: 12749-保山二院-移柜，数据备份 jinking
15:47 Support #21650 (Closed): 中山六院mbcms更新和数据同步: admindev
12:03 Support #21650 (To Be Closed): 中山六院mbcms更新和数据同步: wangkay
15:44 Support #21730 (Closed): 12783-上海开元骨科医院-mcims平台和sygc平台领用未归还数据不一致: admindev
10:48 Support #21730 (To Be Closed): 12783-上海开元骨科医院-mcims平台和sygc平台领用未归还数据不一致: wangkay
15:44 Support #21782 (Closed): 江西人民医院帮开发连服务器传文件做接口测试: admindev
10:54 Support #21782 (To Be Closed): 江西人民医院帮开发连服务器传文件做接口测试: wangkay
15:44 Support #21784 (Closed): FSW12825 mbcms导入单品报错: admindev
12:03 Support #21784 (To Be Closed): FSW12825 mbcms导入单品报错: wangkay
13:00 Support #21822 (Resolved): FSW12828 常山县人民医院新需求由SPD退库: wangkay
13:00 Support #21822 (In Progress): FSW12828 常山县人民医院新需求由SPD退库: wangkay
12:59 Support #21822 (Closed): FSW12828 常山县人民医院新需求由SPD退库: wangkay
12:45 Support #21690 (Resolved): 中山六院发布小结，版本号记录: wangkay
12:02 Support #21821 (In Progress): 中山六院出差返程: wangkay
12:02 Support #21821 (Closed): 中山六院出差返程: wangkay
10:54 Support #21820 (In Progress): 保山二院设备表IP更新: jinking
10:54 Support #21820 (Closed): 保山二院设备表IP更新: 保山二院设备表IP更新 jinking
10:53 Support #21819 (In Progress): 金山公卫更新准备: jinking
10:53 Support #21819 (Closed): 金山公卫更新准备: 金山公卫更新准备 jinking
10:15 Support #21817 (In Progress): 补充反馈单报修负责人（paul后续要求反馈单必须填报修负责人）: wangkay
10:15 Support #21817 (Closed): 补充反馈单报修负责人（paul后续要求反馈单必须填报修负责人）: wangkay
09:27 Support #21803 (In Progress): 顺德乐从医院备份: jinking
09:27 Support #21803 (In Progress): 顺德乐从医院备份: 顺德乐从医院备份 jinking
09:27 Support #21802 (In Progress): 12784-保山二院-退库状态耗材仍在领用未归还界面: jinking
09:27 Support #21802 (Closed): 12784-保山二院-退库状态耗材仍在领用未归还界面: 12784-保山二院-退库状态耗材仍在领用未归还界面 jinking
09:26 Support #21801 (Resolved): 12753-试剂冰箱-异常归还领用: jinking
09:26 Support #21801 (Closed): 12753-试剂冰箱-异常归还领用: 12753-试剂冰箱-异常归还领用 jinking

2025-03-27

20:05 Support #21785 (Resolved): 江西服务器异常问题协调跟进: wangkay
20:05 Support #21785 (Closed): 江西服务器异常问题协调跟进: wangkay
20:05 Support #21714 (In Progress): FSW12759 sygc一直提示checkDog ed:false: wangkay
20:05 Support #21684 (In Progress): 量产柜设备层网段变更特殊情况处理方案: wangkay
20:04 Support #21783 (Resolved): 广州中西结合客户端无法连接服务端: wangkay
16:58 Support #21783 (In Progress): 广州中西结合客户端无法连接服务端: wangkay
16:58 Support #21783 (Closed): 广州中西结合客户端无法连接服务端: wangkay
20:02 Support #21727 (Resolved): FSW12790 中山六用户权限同步: wangkay
20:02 Support #21779 (In Progress): 中山六院盘点结果发送问题: wangkay
15:50 Support #21779 (Resolved): 中山六院盘点结果发送问题: wangkay
15:50 Support #21779 (Closed): 中山六院盘点结果发送问题: wangkay
20:02 Support #21690 (In Progress): 中山六院发布小结，版本号记录: wangkay
19:53 Support #21690 (Resolved): 中山六院发布小结，版本号记录: wangkay
20:02 Support #21784 (Resolved): FSW12825 mbcms导入单品报错: wangkay
18:50 Support #21784 (In Progress): FSW12825 mbcms导入单品报错: wangkay
18:50 Support #21784 (Closed): FSW12825 mbcms导入单品报错: wangkay
20:02 Support #21650 (Resolved): 中山六院mbcms更新和数据同步: wangkay
16:54 Support #21766 (Closed): 试剂冰箱平台日志缺失问题处理: admindev
10:03 Support #21766 (To Be Closed): 试剂冰箱平台日志缺失问题处理: jinking
10:02 Support #21766 (Closed): 试剂冰箱平台日志缺失问题处理: 试剂冰箱平台日志缺失问题处理 jinking
16:54 Support #21698 (Closed): 虹口公卫版本记录修改: admindev
16:54 Support #21728 (Closed): 上海虹口公卫更新版本记录: admindev
16:54 Support #21729 (Closed): 山东省立移柜后发布沟通: admindev
16:54 Support #21731 (Closed): 12707-保山二院-移机需求: admindev
16:54 Support #21732 (Closed): 12785-海南省人民医院-试剂冰箱-试剂冰箱上线新增部门: admindev
10:14 Support #21732 (To Be Closed): 12785-海南省人民医院-试剂冰箱-试剂冰箱上线新增部门: jinking
16:54 Support #21734 (Closed): 12791-海南省人民医院-海南试剂创建柜子重复: admindev
10:14 Support #21734 (To Be Closed): 12791-海南省人民医院-海南试剂创建柜子重复: jinking
16:54 Support #21733 (Closed): 12782-海南省人民医院-试剂冰箱-试剂冰箱上线: admindev
10:35 Support #21733 (To Be Closed): 12782-海南省人民医院-试剂冰箱-试剂冰箱上线: wangkay
10:14 Support #21733 (Resolved): 12782-海南省人民医院-试剂冰箱-试剂冰箱上线: jinking
16:53 Support #21580 (Closed): 工厂2套柳州工人医院一代柜调试: admindev
16:53 Support #21647 (Closed): 中山六院总院区1套量产柜发布调试: admindev
16:53 Support #21652 (Closed): 广州中西结合1套量产柜发布调试: admindev
16:53 Support #21735 (Closed): 12786-安徽芜湖中医院-芜湖中医院手术室客户端两点的需求: admindev
10:35 Support #21735 (To Be Closed): 12786-安徽芜湖中医院-芜湖中医院手术室客户端两点的需求: wangkay
10:14 Support #21735 (Resolved): 12786-安徽芜湖中医院-芜湖中医院手术室客户端两点的需求: jinking
16:53 Support #21703 (Closed): fsw反馈单状态更新: admindev
10:42 Support #21703 (To Be Closed): fsw反馈单状态更新: wangkay
09:21 Support #21703: fsw反馈单状态更新: 2025-03-26 7h 1)Eric给的需要本人确认处理改状态的反馈单进行核实处理确认并改状态；2）Kay邮件提到的跟Andy和Roy确认过的现场需要延迟发布或者已更新发布确认的单子核实，并改状态 shangdavid
09:16 Support #21703 (Resolved): fsw反馈单状态更新: shangdavid
16:53 Support #21689 (Closed): 中山六院更新FSW回复: admindev
16:53 Support #21769 (Closed): 12806-芜湖中医院-需要确认两点内容: admindev
10:36 Support #21769 (To Be Closed): 12806-芜湖中医院-需要确认两点内容: wangkay
10:15 Support #21769 (Resolved): 12806-芜湖中医院-需要确认两点内容: jinking
10:15 Support #21769 (In Progress): 12806-芜湖中医院-需要确认两点内容: jinking
10:15 Support #21769 (Closed): 12806-芜湖中医院-需要确认两点内容: 12806-芜湖中医院-需要确认两点内容 jinking
16:53 Support #21737 (Closed): 江西人民医院服务器协助开发做API接口测试: admindev
10:42 Support #21737 (To Be Closed): 江西人民医院服务器协助开发做API接口测试: wangkay
09:18 Support #21737: 江西人民医院服务器协助开发做API接口测试: 2025-03-26 1h 1）开发提供测试数据，上传服务器0322sygc环境，启动服务测试，测试结果截图发thabo，2）测试完成后停0322sygc服务 shangdavid
09:17 Support #21737 (Resolved): 江西人民医院服务器协助开发做API接口测试: shangdavid
16:53 Support #21649 (Closed): 中山六院总院1套移动柜发布调试: admindev
10:52 Support #21649 (To Be Closed): 中山六院总院1套移动柜发布调试: wangkay
09:32 Support #21649: 中山六院总院1套移动柜发布调试: 3/26 1）mbcms基础数据导入，设置；2）移动柜配合信息科入网（花费较多时间）；3）移动柜硬件检测；4）移动柜客户端发布配置，调试，人脸激活 wangkay
16:41 Support #21782 (Resolved): 江西人民医院帮开发连服务器传文件做接口测试: shangdavid
16:41 Support #21782 (In Progress): 江西人民医院帮开发连服务器传文件做接口测试: shangdavid
16:41 Support #21782 (Closed): 江西人民医院帮开发连服务器传文件做接口测试: shangdavid
16:40 Support #21781 (Resolved): 荆州中心医院视频程序service3更新到SyVideoMonitor3: shangdavid
16:40 Support #21781 (In Progress): 荆州中心医院视频程序service3更新到SyVideoMonitor3: shangdavid
16:39 Support #21781 (Closed): 荆州中心医院视频程序service3更新到SyVideoMonitor3: shangdavid
16:37 Support #21780 (Resolved): 荆州中心医院配置备份: shangdavid
16:37 Support #21780 (In Progress): 荆州中心医院配置备份: shangdavid
16:37 Support #21780 (Closed): 荆州中心医院配置备份: shangdavid
16:36 Support #20232 (Feedback): 省立三院配置备份: shangdavid
11:57 Support #21763 (Resolved): 延迟发布现场FSW修改跟进: wangkay
09:36 Support #21763 (In Progress): 延迟发布现场FSW修改跟进: wangkay
09:36 Support #21763 (Closed): 延迟发布现场FSW修改跟进: wangkay
11:42 Support #21771 (Resolved): 中山六院，广州中西结合设备信息表上传: wangkay
11:42 Support #21771 (Closed): 中山六院，广州中西结合设备信息表上传: wangkay
10:52 Support #21761 (Resolved): 发布组月考核填写: wangkay
09:33 Support #21761 (In Progress): 发布组月考核填写: wangkay
09:33 Support #21761 (Closed): 发布组月考核填写: wangkay
10:52 Support #21584 (Resolved): 本月出差电子发票整理发给行政部Joyce: wangkay
10:30 Support #21584 (In Progress): 本月出差电子发票整理发给行政部Joyce: shangdavid
09:56 Support #21584 (Feedback): 本月出差电子发票整理发给行政部Joyce: shangdavid
10:15 Support #21768 (In Progress): 12803-试剂冰箱-新发布冰箱门锁故障: jinking
10:15 Support #21768 (Closed): 12803-试剂冰箱-新发布冰箱门锁故障: 12803-试剂冰箱-新发布冰箱门锁故障 jinking
10:15 Support #21767 (In Progress): 12801-海南试剂-新发布冰箱有一套登录异常: jinking
10:15 Support #21767 (Closed): 12801-海南试剂-新发布冰箱有一套登录异常: 12801-海南试剂-新发布冰箱有一套登录异常 jinking
09:56 Support #21765 (In Progress): 深圳光明人民医院现场配置备份: shangdavid
09:56 Support #21765 (Closed): 深圳光明人民医院现场配置备份: shangdavid
09:56 Support #17853 (In Progress): 11182 量产柜、门禁crontab配置问题: shangdavid
09:36 Support #21654 (Feedback): 现场更新征询邮件跟进医院组现场经理答复: wangkay

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