活动
从 2024-10-28 到 2024-11-06
2024-11-06
- 09:49 Support #18745 (Resolved): 上海六院纵横量产柜子不能读取标签的问题
- 09:45 Support #18745: 上海六院纵横量产柜子不能读取标签的问题
- 11/5
计划更新版本，但是考虑问题发生概率小，临时处理数据，带现场测试 - 09:49 Support #18771 (Resolved): 浙江省中医院门禁不能盘点的问题
- 09:37 Support #18771: 浙江省中医院门禁不能盘点的问题
- 11/5
硬件问题，现场已排查，问题已经恢复 - 09:28 Support #18771 (In Progress): 浙江省中医院门禁不能盘点的问题
- 09:26 Support #18771 (Closed): 浙江省中医院门禁不能盘点的问题
- 浙江省中医院门禁不能盘点的问题
- 09:49 Support #18779 (In Progress): 11535-上海市第六人民医院-sygc每天日志产生太多
- 09:49 Support #18779 (Closed): 11535-上海市第六人民医院-sygc每天日志产生太多
- 11535-上海市第六人民医院-sygc每天日志产生太多
- 09:36 Support #18691: 深圳三院客户端更新计划跟进,更新准备
- 2024-11-05 3h 3套高值柜客户端，1套制标客户端更新版本核对，更新包配置准备
- 09:35 Support #18756: 11529 深圳光明医院西院DSA二区#1柜查不到视频监控
- 2024-11-05 1h 新视频程序断网断电不续传问题，更新新版程序后恢复正常
- 09:34 Support #18724 (In Progress): 深圳三院量产柜发布包申请提供
- 09:34 Support #18724: 深圳三院量产柜发布包申请提供
- 2024-11-05 0.25h 深圳三院量产柜发布包申请提供，找eric重新确认，说明日给出来
- 09:32 Support #18724 (Resolved): 深圳三院量产柜发布包申请提供
- 09:24 Support #18724 (In Progress): 深圳三院量产柜发布包申请提供
- 09:32 Support #18755: 11498 浙江省中医院-西溪院区-手术室视频查询
- 2024-11-05 0.75h 现场操作人员流程问题
- 09:31 Support #18754: 11523 深圳光明医院客户端主页功能位置调整
- 2024-11-05 1h 开发远程数据库处理了异常数据设置，现场客户端重新登录验证正常
- 09:30 Support #18773: 六院客户端报网络异常问题
- 11/5
service1状态异常 ，重启service1恢复正常，取日志给开发查看，待回复 - 09:29 Support #18773 (In Progress): 六院客户端报网络异常问题
- 09:28 Support #18773 (Resolved): 六院客户端报网络异常问题
- 09:28 Support #18773 (Closed): 六院客户端报网络异常问题
- 六院客户端报网络异常问题
- 09:30 Support #18695: 11508深圳光明西院急诊导管室2套量产柜上架提交报错问题
- 2024-11-05 1h 开发远程数据库处理了异常数据设置，现场之前异常上架单无单上架正常
- 09:29 Support #18770: 浙江中医院手术室(湖滨院区)ip修改
- 11/5
浙江中医院手术室(湖滨院区)ip修改，完成 - 09:28 Support #18770 (Resolved): 浙江中医院手术室(湖滨院区)ip修改
- 09:25 Support #18770 (Closed): 浙江中医院手术室(湖滨院区)ip修改
- 浙江中医院手术室(湖滨院区)ip修改
- 09:29 Support #18758: 深圳光明西院制标工控机打印机打印平台改ip
- 2024-11-05 1h 现场因搬迁打印机位置后又因为ip冲突先后改了2次ip，制标工控机，打印机，打印机驱动设置，打印平台改ip设置
- 09:22 Support #18768 (In Progress): 深圳三院量产柜安装计划确认
- 09:22 Support #18768 (Closed): 深圳三院量产柜安装计划确认
- 09:21 Support #18590 (In Progress): 11419 江西省人民医院客户端显示时间异常
- 09:21 Support #18762 (In Progress): 11475 江西人民医院人脸同步失败
- 09:15 Support #18762 (Closed): 11475 江西人民医院人脸同步失败
- 09:21 Support #18767 (In Progress): 11533 深圳光明医院客户端归还界面提示服务端处理异常
- 09:21 Support #18767 (Closed): 11533 深圳光明医院客户端归还界面提示服务端处理异常
- 09:12 Support #18757 (In Progress): 深圳三院1制标3高值柜客户端更新
2024-11-05
- 17:50 Support #18758 (Resolved): 深圳光明西院制标工控机打印机打印平台改ip
- 17:50 Support #18758 (Closed): 深圳光明西院制标工控机打印机打印平台改ip
- 17:41 Support #18757 (Closed): 深圳三院1制标3高值柜客户端更新
- 17:41 Support #18756 (Resolved): 11529 深圳光明医院西院DSA二区#1柜查不到视频监控
- 17:40 Support #18756 (Closed): 11529 深圳光明医院西院DSA二区#1柜查不到视频监控
- 17:41 Support #18695 (Resolved): 11508深圳光明西院急诊导管室2套量产柜上架提交报错问题
- 08:55 Support #18695: 11508深圳光明西院急诊导管室2套量产柜上架提交报错问题
- 2024-11-04 1.5h 1）转工程单给开发；2）远程取日志给开发调查，待反馈结果
- 17:27 Support #18682 (Closed): 11432-广州妇儿-监控加载异常
- 17:27 Support #18683 (Closed): 出差粤北人民医院
- 17:27 Support #18573 (Closed): 妇儿增城和粤北设备信息表更新
- 17:27 Support #18557 (Closed): 上海六院量产柜发布
- 17:27 Support #18615 (Closed): 展柜事情协助
- 17:27 Support #18681 (Closed): 粤北人民医院量产柜发布
- 17:27 Support #18453 (Closed): 曙光医院检查配置的上药接口地址
- 17:27 Support #18684 (Closed): 粤北返回上海
- 17:27 Support #18685 (Closed): 调休一天
- 17:27 Support #17403 (Closed): 上海儿中心张江院区联调
- 17:27 Support #18649 (Closed): 请假1小时
- 17:27 Support #18651 (Closed): 新发布的现场设备上线及进度确认（深圳儿童，儿童中心张江，山东省中医）
- 17:27 Support #18647 (Closed): 中山六院rfms日志配置修改，重启服务
- 17:27 Support #18545 (Closed): 11447 中山六院门禁还货入库异常
- 17:27 Support #18552 (Closed): 11421 安徽芜湖中医院标签打印在表面增加一个二维码
- 17:27 Support #18733 (Closed): 调休一小时
- 10:39 Support #18733 (To Be Closed): 调休一小时
- 09:36 Support #18733: 调休一小时
- 11/4
调休一小时 - 09:31 Support #18733 (Resolved): 调休一小时
- 09:22 Support #18733 (Closed): 调休一小时
- 调休一小时
- 17:27 Support #18686 (Closed): 请假3小时
- 17:27 Support #18687 (Closed): 出差去深圳光明医院
- 17:27 Support #18490 (Closed): FSW11346 浙江省中医门禁刷卡异常问题demo测试
- 17:27 Support #18579 (Closed): 深圳光明医院东院介入室1套量产柜发布
- 17:27 Support #18580 (Closed): 深圳光明东院1套制标发布
- 17:27 Support #18652 (Closed): FSW11398 海南试剂冰箱用户名登录取消大小写限制
- 17:27 Support #18556 (Closed): 浙江省人民医院门禁客户端更新
- 10:39 Support #18556 (To Be Closed): 浙江省人民医院门禁客户端更新
- 09:32 Support #18556: 浙江省人民医院门禁客户端更新
- 11/4
门禁客户端apk更新完成 - 09:21 Support #18556 (Resolved): 浙江省人民医院门禁客户端更新
- 17:27 Support #18655 (Closed): 上饶制标网络环境变更
- 17:27 Support #18688 (Closed): 深圳光明医院西院院急诊导管室2套量产柜发布
- 17:27 Support #18622 (Closed): 厦门苏颂已验收移交eric
- 17:26 Support #18617 (Closed): 齐鲁展示柜读取标签测试
- 17:26 Support #18654 (Closed): FSW11479 深圳光明打印问题处理
- 17:26 Support #18645 (Closed): 芜湖中医院出柜和启动失败问题处理
- 17:26 Support #18675 (Closed): FSW11146 芜湖中医院天线功率修改
- 17:26 Support #18689 (Closed): 深圳光明医院新发布的3套柜子无apklogs日志调查
- 10:37 Support #18689 (To Be Closed): 深圳光明医院新发布的3套柜子无apklogs日志调查
- 08:53 Support #18689: 深圳光明医院新发布的3套柜子无apklogs日志调查
- 2024-11-04 1h 客户端apklogs上传密码问题，更正后恢复
- 17:26 Support #18719 (Closed): 上海六院新安装柜子上线
- 10:39 Support #18719 (To Be Closed): 上海六院新安装柜子上线
- 09:33 Support #18719: 上海六院新安装柜子上线
- 11/4
导入科室数据并关联科室，待现场测试 - 09:31 Support #18719 (Resolved): 上海六院新安装柜子上线
- 17:26 Support #18673 (Closed): 浙江省中医手术室湖滨量产柜指纹异常
- 17:26 Support #18676 (Closed): 发布完成上传文档审核（山东省中医，广州妇儿，粤北医院）
- 17:26 Support #18677 (Closed): 团队FSW整理和状态更新
- 17:26 Support #18678 (Closed): 齐鲁展示柜演示要求内容测试
- 17:26 Support #18648 (Closed): FSW11475 江西省人民门禁人脸同步失败
- 10:45 Support #18648 (To Be Closed): FSW11475 江西省人民门禁人脸同步失败
- 10:45 Support #18648: FSW11475 江西省人民门禁人脸同步失败
- 移交david
- 17:26 Support #18690 (Closed): 深圳光明医院发布设备信息表更新，测试报告，备份配置上传
- 10:37 Support #18690 (To Be Closed): 深圳光明医院发布设备信息表更新，测试报告，备份配置上传
- 08:54 Support #18690: 深圳光明医院发布设备信息表更新，测试报告，备份配置上传
- 2024-11-04 1h 深圳光明医院发布设备信息表更新，测试报告，备份配置上传
- 17:26 Support #18743 (Closed): 11516-安徽芜湖中医院-货品领用、归还、上架失败
- 10:39 Support #18743 (To Be Closed): 11516-安徽芜湖中医院-货品领用、归还、上架失败
- 09:34 Support #18743: 11516-安徽芜湖中医院-货品领用、归还、上架失败
- 11/4
三瑞数据正常发给spd，spd基础资料有个字段没有维护导致异常 - 09:31 Support #18743 (Resolved): 11516-安徽芜湖中医院-货品领用、归还、上架失败
- 09:30 Support #18743 (Closed): 11516-安徽芜湖中医院-货品领用、归还、上架失败
- 11516-安徽芜湖中医院-货品领用、归还、上架失败
- 17:26 Support #18744 (Closed): 浙江省中医院门禁不能盘点的问题
- 10:40 Support #18744 (To Be Closed): 浙江省中医院门禁不能盘点的问题
- 09:36 Support #18744: 浙江省中医院门禁不能盘点的问题
- 11/4
远程查看服务正常，但是天线连接异常，怀疑是天线硬件问题，需要现场排查一下 - 09:31 Support #18744 (Resolved): 浙江省中医院门禁不能盘点的问题
- 09:30 Support #18744 (Closed): 浙江省中医院门禁不能盘点的问题
- 浙江省中医院门禁不能盘点的问题
- 17:26 Support #18679 (Closed): FSW11498 浙江省中医耗材出柜但对应视频无操作人
- 10:45 Support #18679 (To Be Closed): FSW11498 浙江省中医耗材出柜但对应视频无操作人
- 10:44 Support #18679 (Resolved): FSW11498 浙江省中医耗材出柜但对应视频无操作人
- 10:44 Support #18679: FSW11498 浙江省中医耗材出柜但对应视频无操作人
- 移交david
- 17:26 Support #18720 (Closed): 光明医院出发去深圳三院
- 10:37 Support #18720 (To Be Closed): 光明医院出发去深圳三院
- 08:56 Support #18720: 光明医院出发去深圳三院
- 2024-11-04 2.5h 1）光明医院出发去深圳三院
- 16:52 Support #18754 (Resolved): 11523 深圳光明医院客户端主页功能位置调整
- 15:18 Support #18754 (In Progress): 11523 深圳光明医院客户端主页功能位置调整
- 15:18 Support #18754 (Closed): 11523 深圳光明医院客户端主页功能位置调整
- 16:11 Support #18724 (Resolved): 深圳三院量产柜发布包申请提供
- 09:01 Support #18724 (In Progress): 深圳三院量产柜发布包申请提供
- 09:00 Support #18724 (Closed): 深圳三院量产柜发布包申请提供
- 16:11 Support #18755 (Resolved): 11498 浙江省中医院-西溪院区-手术室视频查询
- 16:11 Support #18755 (In Progress): 11498 浙江省中医院-西溪院区-手术室视频查询
- 16:11 Support #18755 (Closed): 11498 浙江省中医院-西溪院区-手术室视频查询
- 15:18 Support #18691 (Resolved): 深圳三院客户端更新计划跟进,更新准备
- 08:58 Support #18691: 深圳三院客户端更新计划跟进,更新准备
- 2024-11-04 2h 1）现场更新计划，原计划4号晚上更新，医院组协调改更新时间到5号晚上；2）联系eric获取三院客户端更新包，网盘下载，更新方式确认；3）量产柜发布包申请提供
- 10:45 Support #18750 (In Progress): 齐鲁展柜支持
- 10:45 Support #18750 (Closed): 齐鲁展柜支持
- 10:44 Support #18749 (In Progress): 办公笔记本修理
- 10:44 Support #18749 (Closed): 办公笔记本修理
- 09:31 Support #18745 (In Progress): 上海六院纵横量产柜子不能读取标签的问题
- 09:30 Support #18745 (Closed): 上海六院纵横量产柜子不能读取标签的问题
- 上海六院纵横量产柜子不能读取标签的问题
2024-11-04
- 18:21 Support #18720 (Resolved): 光明医院出发去深圳三院
- 18:20 Support #18720 (Closed): 光明医院出发去深圳三院
- 17:00 Support #17853 (Feedback): 11182 量产柜、门禁crontab配置问题
- 08:53 Support #17853 (In Progress): 11182 量产柜、门禁crontab配置问题
- 08:39 Support #17853: 11182 量产柜、门禁crontab配置问题
- 2024-10-31 5h 完成海南医院25台门禁配置检查，该现场已检查完毕
- 08:39 Support #17853: 11182 量产柜、门禁crontab配置问题
- 2024-10-31 完成海南医院25台门禁配置检查，该现场已检查完毕
- 17:00 Support #18690 (Resolved): 深圳光明医院发布设备信息表更新，测试报告，备份配置上传
- 08:49 Support #18690 (In Progress): 深圳光明医院发布设备信息表更新，测试报告，备份配置上传
- 08:49 Support #18690 (Closed): 深圳光明医院发布设备信息表更新，测试报告，备份配置上传
- 11:18 Support #18689 (Resolved): 深圳光明医院新发布的3套柜子无apklogs日志调查
- 08:48 Support #18689 (In Progress): 深圳光明医院新发布的3套柜子无apklogs日志调查
- 08:48 Support #18689 (Closed): 深圳光明医院新发布的3套柜子无apklogs日志调查
- 10:42 Support #18688 (To Be Closed): 深圳光明医院西院院急诊导管室2套量产柜发布
- 10:29 Support #18688: 深圳光明医院西院院急诊导管室2套量产柜发布
- 2024-11-03 4.5h 1)深圳光明医院西院院急诊导管室2套量产柜发布，功能测试正常
- 08:47 Support #18688: 深圳光明医院西院院急诊导管室2套量产柜发布
- 2024-11-02 4.5h 1)深圳光明医院西院院急诊导管室2套量产柜发布，功能测试正常
- 08:43 Support #18688 (Resolved): 深圳光明医院西院院急诊导管室2套量产柜发布
- 08:43 Support #18688 (In Progress): 深圳光明医院西院院急诊导管室2套量产柜发布
- 08:43 Support #18688 (Closed): 深圳光明医院西院院急诊导管室2套量产柜发布
- 10:42 Support #18580 (To Be Closed): 深圳光明东院1套制标发布
- 08:45 Support #18580: 深圳光明东院1套制标发布
- 2024-11-02 3.5h 1)制标工控机大小标签打印机安装网络配置；2）1套printer制标发布，测试打印正常
- 08:42 Support #18580 (Resolved): 深圳光明东院1套制标发布
- 08:31 Support #18580 (In Progress): 深圳光明东院1套制标发布
- 10:42 Support #18579 (To Be Closed): 深圳光明医院东院介入室1套量产柜发布
- 08:46 Support #18579: 深圳光明医院东院介入室1套量产柜发布
- 2024-11-02 3.5h 1)深圳光明医院东院介入室1套量产柜发布，功能测试正常
- 08:43 Support #18579 (Resolved): 深圳光明医院东院介入室1套量产柜发布
- 08:31 Support #18579 (In Progress): 深圳光明医院东院介入室1套量产柜发布
- 10:42 Support #18687 (To Be Closed): 出差去深圳光明医院
- 08:42 Support #18687: 出差去深圳光明医院
- 2024-11-01 5h 出差去深圳光明医院
- 08:41 Support #18687 (Resolved): 出差去深圳光明医院
- 08:41 Support #18687 (Closed): 出差去深圳光明医院
- 10:42 Support #18686 (To Be Closed): 请假3小时
- 08:42 Support #18686: 请假3小时
- 2024-11-01 3h 请假3小时
- 08:41 Support #18686 (Resolved): 请假3小时
- 08:41 Support #18686 (Closed): 请假3小时
- 10:41 Support #18681 (To Be Closed): 粤北人民医院量产柜发布
- 10:41 Support #18684 (To Be Closed): 粤北返回上海
- 10:41 Support #18685 (To Be Closed): 调休一天
- 10:40 Support #18678 (To Be Closed): 齐鲁展示柜演示要求内容测试
- 09:57 Support #18678 (Resolved): 齐鲁展示柜演示要求内容测试
- 10:39 Support #18677 (To Be Closed): 团队FSW整理和状态更新
- 10:39 Support #18676 (To Be Closed): 发布完成上传文档审核（山东省中医，广州妇儿，粤北医院）
- 10:39 Support #18673 (To Be Closed): 浙江省中医手术室湖滨量产柜指纹异常
- 10:39 Support #18675 (To Be Closed): FSW11146 芜湖中医院天线功率修改
- 10:32 Support #18719 (In Progress): 上海六院新安装柜子上线
- 10:32 Support #18719 (Closed): 上海六院新安装柜子上线
- 上海六院新安装柜子上线
- 10:21 Support #18718 (In Progress): 浙江省中医院-量产柜发布monitor服务
- 10:21 Support #18718 (Closed): 浙江省中医院-量产柜发布monitor服务
- 浙江省中医院-量产柜发布monitor服务
- 10:21 Support #18717 (In Progress): 浙江省中医院新视频程序更新
- 10:21 Support #18717 (Closed): 浙江省中医院新视频程序更新
- 浙江省中医院新视频程序更新
- 10:20 Support #18161 (In Progress): 11279-广州中西医结合-指纹模块弹框异常
- 10:19 Support #18682 (To Be Closed): 11432-广州妇儿-监控加载异常
- 10:19 Support #18683 (To Be Closed): 出差粤北人民医院
- 09:52 Support #18521 (New): joe生产实施硬件配套标准
- 09:04 Support #18695 (In Progress): 11508深圳光明西院急诊导管室2套量产柜上架提交报错问题
- 09:04 Support #18695 (Closed): 11508深圳光明西院急诊导管室2套量产柜上架提交报错问题
- 08:50 Support #18691 (In Progress): 深圳三院客户端更新计划跟进,更新准备
- 08:50 Support #18691 (Closed): 深圳三院客户端更新计划跟进,更新准备
- 08:31 Support #18651: 新发布的现场设备上线及进度确认（深圳儿童，儿童中心张江，山东省中医）
- 2024-10-31 1h 新发布的现场设备上线及进度确认（深圳儿童，儿童中心张江，山东省中医）
- 08:30 Support #18647: 中山六院rfms日志配置修改，重启服务
- 2024-10-31 1h 中山六院rfms日志配置修改，重启服务
2024-11-02
- 13:08 Support #18681 (Resolved): 粤北人民医院量产柜发布
- 12:05 Support #18681 (Closed): 粤北人民医院量产柜发布
- 粤北人民医院量产柜发布
- 13:08 Support #18684 (Resolved): 粤北返回上海
- 12:47 Support #18684 (Closed): 粤北返回上海
- 粤北返回上海
- 13:04 Support #18685 (Resolved): 调休一天
- 13:04 Support #18685 (Closed): 调休一天
- 调休一天
- 12:06 Support #18683 (Closed): 出差粤北人民医院
- 出差粤北人民医院
- 12:06 Support #18682 (Closed): 11432-广州妇儿-监控加载异常
- 11432-广州妇儿-监控加载异常
2024-11-01
- 17:39 Support #18679 (In Progress): FSW11498 浙江省中医耗材出柜但对应视频无操作人
- 17:39 Support #18679 (Closed): FSW11498 浙江省中医耗材出柜但对应视频无操作人
- 16:20 Support #18677 (Resolved): 团队FSW整理和状态更新
- 11:31 Support #18677 (In Progress): 团队FSW整理和状态更新
- 11:30 Support #18677 (Closed): 团队FSW整理和状态更新
- 11:43 Support #18678 (In Progress): 齐鲁展示柜演示要求内容测试
- 11:43 Support #18678 (Closed): 齐鲁展示柜演示要求内容测试
- 11:42 Support #18617 (To Be Closed): 齐鲁展示柜读取标签测试
- 10:00 Support #18617: 齐鲁展示柜读取标签测试
- 10/31 1）读取性能配合测试；2）演示功能测试，问题反馈转工程单
- 11:34 Support #18675: FSW11146 芜湖中医院天线功率修改
- 11/1 新设备impinj232和233(无hub)功率由30改为21dB
- 11:01 Support #18675 (Resolved): FSW11146 芜湖中医院天线功率修改
- 10:40 Support #18675 (In Progress): FSW11146 芜湖中医院天线功率修改
- 10:40 Support #18675 (Closed): FSW11146 芜湖中医院天线功率修改
- 11:32 Support #18136 (Feedback): 多产品公共部分（edes mcims等）更新问题
- 11:31 Support #18329 (Feedback): teams需要其他团队共享的频道整理
- 11:31 Support #18490 (To Be Closed): FSW11346 浙江省中医门禁刷卡异常问题demo测试
- 11:30 Support #18676 (Resolved): 发布完成上传文档审核（山东省中医，广州妇儿，粤北医院）
- 11:30 Support #18676 (Closed): 发布完成上传文档审核（山东省中医，广州妇儿，粤北医院）
- 11:02 Support #18573 (To Be Closed): 妇儿增城和粤北设备信息表更新
- 09:39 Support #18573 (Resolved): 妇儿增城和粤北设备信息表更新
- 11:02 Support #18557 (To Be Closed): 上海六院量产柜发布
- 09:29 Support #18557 (Resolved): 上海六院量产柜发布
- 11:01 Support #18673 (Resolved): 浙江省中医手术室湖滨量产柜指纹异常
- 09:58 Support #18673 (In Progress): 浙江省中医手术室湖滨量产柜指纹异常
- 09:58 Support #18673 (Closed): 浙江省中医手术室湖滨量产柜指纹异常
- 10:25 Support #18591 (New): 11416 上海儿中心张江院区高值平台部门科室删除需求
- 10:25 Support #17853 (Feedback): 11182 量产柜、门禁crontab配置问题
- 10:25 Support #18440 (New): 10949 广东省妇幼番禺视频查询结果异常
- 10:25 Support #18552 (To Be Closed): 11421 安徽芜湖中医院标签打印在表面增加一个二维码
- 10:25 Support #18545 (To Be Closed): 11447 中山六院门禁还货入库异常
- 10:24 Support #18651 (To Be Closed): 新发布的现场设备上线及进度确认（深圳儿童，儿童中心张江，山东省中医）
- 10:24 Support #18647 (To Be Closed): 中山六院rfms日志配置修改，重启服务
- 10:24 Support #18615 (To Be Closed): 展柜事情协助
- 10:24 Support #18649 (To Be Closed): 请假1小时
- 10:23 Support #18453: 曙光医院检查配置的上药接口地址
- 待现场通知联调
- 10:23 Support #18453 (To Be Closed): 曙光医院检查配置的上药接口地址
- 10:23 Support #17403: 上海儿中心张江院区联调
- 关闭
- 10:23 Support #18381 (New): 10319 广州中西医结合业务数据显示异常
- 10:22 Support #18655 (To Be Closed): 上饶制标网络环境变更
- 09:33 Support #18655: 上饶制标网络环境变更
- 10/31 指导现场接线和配置IP，修改现场设备信息表
- 10:22 Support #18654 (To Be Closed): FSW11479 深圳光明打印问题处理
- 09:34 Support #18654: FSW11479 深圳光明打印问题处理
- 10/31 1）“确认制标”问题调查处理，修改配置；2）“部分制标完成”问题指导处理
- 10:22 Support #18652 (To Be Closed): FSW11398 海南试剂冰箱用户名登录取消大小写限制
- 10:22 Support #18645 (To Be Closed): 芜湖中医院出柜和启动失败问题处理
- 09:35 Support #18645: 芜湖中医院出柜和启动失败问题处理
- 10/31 出柜问题可能为配置问题转工程单；启动失败为发布问题已整改
- 10:22 Support #18622 (To Be Closed): 厦门苏颂已验收移交eric
- 09:55 Support #18521 (In Progress): joe生产实施硬件配套标准
2024-10-31
- 17:31 Support #18381 (To Be Closed): 10319 广州中西医结合业务数据显示异常
- 10:40 Support #18381 (New): 10319 广州中西医结合业务数据显示异常
- 10:33 Support #18381 (In Progress): 10319 广州中西医结合业务数据显示异常
- 17:30 Support #17403 (To Be Closed): 上海儿中心张江院区联调
- 17:27 Support #18655 (Resolved): 上饶制标网络环境变更
- 17:27 Support #18655 (Closed): 上饶制标网络环境变更
- 16:45 Support #18651 (Resolved): 新发布的现场设备上线及进度确认（深圳儿童，儿童中心张江，山东省中医）
- 13:21 Support #18651 (Closed): 新发布的现场设备上线及进度确认（深圳儿童，儿童中心张江，山东省中医）
- 14:59 Support #18654 (Resolved): FSW11479 深圳光明打印问题处理
- 14:58 Support #18654 (In Progress): FSW11479 深圳光明打印问题处理
- 14:58 Support #18654 (Closed): FSW11479 深圳光明打印问题处理
- 14:17 Support #18652 (Resolved): FSW11398 海南试剂冰箱用户名登录取消大小写限制
- 13:26 Support #18652 (In Progress): FSW11398 海南试剂冰箱用户名登录取消大小写限制
- 13:25 Support #18652 (Closed): FSW11398 海南试剂冰箱用户名登录取消大小写限制
- 13:48 Support #18552 (In Progress): 11421 安徽芜湖中医院标签打印在表面增加一个二维码
- 13:32 Support #18552 (Resolved): 11421 安徽芜湖中医院标签打印在表面增加一个二维码
- 10:37 Support #18552 (In Progress): 11421 安徽芜湖中医院标签打印在表面增加一个二维码
- 10:31 Support #18552 (Feedback): 11421 安徽芜湖中医院标签打印在表面增加一个二维码
- 10:25 Support #18552: 11421 安徽芜湖中医院标签打印在表面增加一个二维码
- 2024-10-30 0.5h 1）和现场确认spd唯一码长度是否固定；2）转工程单给开发，后续需调整条形码长宽比例来解决问题，没问题的话新增二维码需求可以不做
- 13:48 Support #18545 (Resolved): 11447 中山六院门禁还货入库异常
- 10:38 Support #18545 (Feedback): 11447 中山六院门禁还货入库异常
- 10:23 Support #18545: 11447 中山六院门禁还货入库异常
- 2024-10-30 1h 1）远程取了客户端及后台日志版本提供给开发；2）查询上次操作还货入库报错的数据在rfms的状态是取消消耗，流程是做成功的，需要调查报错的原因
- 13:41 Support #17907 (Feedback): 中山六院门禁工控机安装杀毒软件
- 13:35 Support #18647 (Resolved): 中山六院rfms日志配置修改，重启服务
- 10:32 Support #18647 (In Progress): 中山六院rfms日志配置修改，重启服务
- 10:32 Support #18647 (Closed): 中山六院rfms日志配置修改，重启服务
- 13:35 Support #18440 (In Progress): 10949 广东省妇幼番禺视频查询结果异常
- 13:32 Support #18591 (Feedback): 11416 上海儿中心张江院区高值平台部门科室删除需求
- 10:27 Support #18591: 11416 上海儿中心张江院区高值平台部门科室删除需求
- 2024-10-30 0.5h 1）和现场约远程，联系开发数据库处理。现场运维机故障无法提供远程，等现场远程好了继续约时间处理
- 10:14 Support #18591 (In Progress): 11416 上海儿中心张江院区高值平台部门科室删除需求
- 13:32 Support #17853 (In Progress): 11182 量产柜、门禁crontab配置问题
- 10:40 Support #17853 (Feedback): 11182 量产柜、门禁crontab配置问题
- 11:38 Support #18622 (Resolved): 厦门苏颂已验收移交eric
- 09:14 Support #18622 (In Progress): 厦门苏颂已验收移交eric
- 10:59 Support #18577 (Closed): 深圳光明1期发布小结
- 10:20 Support #18577 (To Be Closed): 深圳光明1期发布小结
- 10:59 Support #18547 (Closed): 返程回上海
- 10:11 Support #18547 (To Be Closed): 返程回上海
- 10:59 Support #18315 (Closed): 山东省中医做备份，设备信息表更新
- 10:11 Support #18315 (To Be Closed): 山东省中医做备份，设备信息表更新
- 10:59 Support #18487 (Closed): FSW11420 上饶中心医院清库准备上线
- 10:59 Support #18550 (Closed): 山东省中医2套高值柜内部功能验收
- 10:11 Support #18550 (To Be Closed): 山东省中医2套高值柜内部功能验收
- 10:59 Support #18498 (Closed): 山东省中医2套高值柜发布
- 10:59 Support #18518 (Closed): FSW11341 芜湖中医院2张上架单未发送spd业务数据
- 10:59 Support #18522 (Closed): 发布组周工作计划
- 10:59 Support #18593 (Closed): 深圳三院json申请Joe生成
- 10:58 Support #18386 (Closed): FSW11390 广东省妇幼暂时关闭近效期提醒功能
- 10:58 Support #18525 (Closed): 开工会（深圳光明，深圳三院）
- 10:58 Support #18516 (Closed): 齐鲁展示柜环境发布配置
- 10:58 Support #18575 (Closed): 江西退回的1台工控机硬件检查
- 10:37 Support #18575 (To Be Closed): 江西退回的1台工控机硬件检查
- 10:20 Support #18575: 江西退回的1台工控机硬件检查
- 2024-10-30 1h 退回的工控机开机检查，工控机硬盘读写不稳定，建议更换硬盘。工控机先退还给仓库
- 10:58 Support #18621 (Closed): 上海儿中心张江人员卡制作问题协助
- 10:37 Support #18621 (To Be Closed): 上海儿中心张江人员卡制作问题协助
- 10:18 Support #18621 (Resolved): 上海儿中心张江人员卡制作问题协助
- 10:18 Support #18621: 上海儿中心张江人员卡制作问题协助
- 2024-10-30 1h 现场使用的是uhf设备，给的是HF人员卡无法通过手持机制作，和现场沟通换刷卡设备或者人员卡。
- 10:58 Support #18618 (Closed): 请假1小时
- 10:33 Support #18618 (To Be Closed): 请假1小时
- 10:58 Support #18578 (Closed): 深圳光明2期发布准备（加密狗申领，人脸许可申请，提供量产柜mac信息给现场）
- 10:37 Support #18578 (To Be Closed): 深圳光明2期发布准备（加密狗申领，人脸许可申请，提供量产柜mac信息给现场）
- 10:19 Support #18578: 深圳光明2期发布准备（加密狗申领，人脸许可申请，提供量产柜mac信息给现场）
- 2024-10-30 1h 加密狗申领，人脸许可申请，提供量产柜mac信息给现场
- 10:12 Support #18578 (Resolved): 深圳光明2期发布准备（加密狗申领，人脸许可申请，提供量产柜mac信息给现场）
- 10:58 Support #18594 (Closed): 上饶制标网络环境异常处理
- 10:33 Support #18594 (To Be Closed): 上饶制标网络环境异常处理
- 10:58 Support #18328 (Closed): 上海六院量产柜发布准备
- 10:58 Support #18554 (Closed): 粤北手术室量产柜apk更新
- 10:58 Support #18553 (Closed): 出差粤北人民医院
- 10:58 Support #18497 (Closed): 粤北人民医院量产柜发布
- 10:18 Support #18497 (To Be Closed): 粤北人民医院量产柜发布
- 10:58 Support #18646 (Closed): 公司展柜协助做一些制标打标签
- 10:37 Support #18646 (To Be Closed): 公司展柜协助做一些制标打标签
- 10:30 Support #18646: 公司展柜协助做一些制标打标签
- 2024-10-30 2h 1）公司展柜协助做一些制标打标签，斑马打印机天究标签校准，发制标打印；2）换回高值小标签继续校准，打印机模板改配置，重启打印平台，补打印测试；3）继续打印60张小标签
- 10:14 Support #18646 (Resolved): 公司展柜协助做一些制标打标签
- 10:14 Support #18646 (Closed): 公司展柜协助做一些制标打标签
- 10:57 Support #18555 (Closed): 11432-广州妇儿-监控加载异常
- 10:18 Support #18555 (To Be Closed): 11432-广州妇儿-监控加载异常
- 10:57 Support #18614 (Closed): FSW11467 printer制标没有支持斑马打印H47大小标签
- 10:34 Support #18614 (To Be Closed): FSW11467 printer制标没有支持斑马打印H47大小标签
- 10:57 Support #18546 (Closed): 11430 中山六院门禁人脸识别异常
- 10:41 Support #18546 (To Be Closed): 11430 中山六院门禁人脸识别异常
- 10:16 Support #18546: 11430 中山六院门禁人脸识别异常
- 2024-10-30 1h 远程更新了门禁客户端apk程序，待现场验证确认结果
- 10:57 Support #18569 (Closed): 粤北返回上海
- 10:35 Support #18569 (To Be Closed): 粤北返回上海
- 10:18 Support #18569 (Resolved): 粤北返回上海
- 10:57 Support #18616 (Closed): 齐鲁展示柜5770标签打印
- 10:34 Support #18616 (To Be Closed): 齐鲁展示柜5770标签打印
- 09:14 Support #18616 (Resolved): 齐鲁展示柜5770标签打印
- 10:36 Support #18573 (In Progress): 妇儿增城和粤北设备信息表更新
- 10:35 Support #18573 (Resolved): 妇儿增城和粤北设备信息表更新
- 10:34 Support #18645 (Resolved): 芜湖中医院出柜和启动失败问题处理
- 09:53 Support #18645 (In Progress): 芜湖中医院出柜和启动失败问题处理
- 09:53 Support #18645 (Closed): 芜湖中医院出柜和启动失败问题处理
- 10:34 Support #18649: 请假1小时
- 2024-10-31 1h 请假1小时
- 10:34 Support #18649 (Resolved): 请假1小时
- 10:33 Support #18649 (Closed): 请假1小时
- 10:33 Support #18648 (In Progress): FSW11475 江西省人民门禁人脸同步失败
- 10:33 Support #18648 (Closed): FSW11475 江西省人民门禁人脸同步失败
- 09:55 Support #18617: 齐鲁展示柜读取标签测试
- 10/30 1）单门300件客户端漏读问题配合测试，已转工程单；2）客户端盘点倒计时取消小数，已转工程单
2024-10-30
- 18:03 Support #18546 (In Progress): 11430 中山六院门禁人脸识别异常
- 18:02 Support #18546 (Feedback): 11430 中山六院门禁人脸识别异常
- 14:54 Support #18546 (Resolved): 11430 中山六院门禁人脸识别异常
- 09:16 Support #18546 (In Progress): 11430 中山六院门禁人脸识别异常
- 16:55 Support #18622 (Closed): 厦门苏颂已验收移交eric
- 14:54 Support #18575 (Resolved): 江西退回的1台工控机硬件检查
- 09:17 Support #18575 (In Progress): 江西退回的1台工控机硬件检查
- 09:17 Support #18575 (Closed): 江西退回的1台工控机硬件检查
- 14:11 Support #18621 (In Progress): 上海儿中心张江人员卡制作问题协助
- 14:11 Support #18621 (Closed): 上海儿中心张江人员卡制作问题协助
- 12:33 Support #18618 (Resolved): 请假1小时
- 12:33 Support #18618 (Closed): 请假1小时
- 12:33 Support #18614 (Resolved): FSW11467 printer制标没有支持斑马打印H47大小标签
- 11:22 Support #18614 (In Progress): FSW11467 printer制标没有支持斑马打印H47大小标签
- 11:22 Support #18614 (Closed): FSW11467 printer制标没有支持斑马打印H47大小标签
- 12:03 Support #18594 (Resolved): 上饶制标网络环境异常处理
- 10:28 Support #18594 (In Progress): 上饶制标网络环境异常处理
- 10:28 Support #18594 (Closed): 上饶制标网络环境异常处理
- 12:03 Support #18617 (In Progress): 齐鲁展示柜读取标签测试
- 12:03 Support #18617 (Closed): 齐鲁展示柜读取标签测试
- 12:03 Support #18616 (In Progress): 齐鲁展示柜5770标签打印
- 12:03 Support #18616 (Closed): 齐鲁展示柜5770标签打印
- 12:02 Support #18516 (To Be Closed): 齐鲁展示柜环境发布配置
- 10:23 Support #18516: 齐鲁展示柜环境发布配置
- 10/29 服务端，制标，柜子发布配置完成；模拟数据发送打印完成
- 11:24 Support #18615 (In Progress): 展柜事情协助
- 11:24 Support #18615 (Closed): 展柜事情协助
- 11:22 Support #18593 (To Be Closed): 深圳三院json申请Joe生成
- 10:27 Support #18593 (In Progress): 深圳三院json申请Joe生成
- 10:27 Support #18593 (Closed): 深圳三院json申请Joe生成
- 10:21 Support #18522 (To Be Closed): 发布组周工作计划
- 10:20 Support #18328 (To Be Closed): 上海六院量产柜发布准备
- 09:44 Support #17853 (In Progress): 11182 量产柜、门禁crontab配置问题
- 09:39 Support #18591 (Closed): 11416 上海儿中心张江院区高值平台部门科室删除需求
- 09:37 Support #18590 (Closed): 11419 江西省人民医院客户端显示时间异常
- 09:27 Support #18547: 返程回上海
- 2024-10-29 5.5h 1)山东省中医返程回上海
- 09:16 Support #18547 (Resolved): 返程回上海
- 09:26 Support #18315: 山东省中医做备份，设备信息表更新
- 2024-10-29 1.5h 1)山东省中医2套高值柜做备份；2）设备信息表更新上传teams
- 09:25 Support #18550: 山东省中医2套高值柜内部功能验收
- 2024-10-29 1h 山东省中医2套高值柜内部功能验收
- 09:24 Support #18581 (Closed): 反馈单状态检查更新
- 09:23 Support #18580 (Closed): 深圳光明东院1套制标发布
- 09:23 Support #18579 (Closed): 深圳光明医院东院介入室1套量产柜发布
- 09:22 Support #18578 (In Progress): 深圳光明2期发布准备（加密狗申领，人脸许可申请，提供量产柜mac信息给现场）
- 09:22 Support #18578 (Closed): 深圳光明2期发布准备（加密狗申领，人脸许可申请，提供量产柜mac信息给现场）
- 09:21 Support #18577 (In Progress): 深圳光明1期发布小结
- 09:20 Support #18577 (Closed): 深圳光明1期发布小结
- 09:16 Support #18552 (In Progress): 11421 安徽芜湖中医院标签打印在表面增加一个二维码
- 09:16 Support #17907 (In Progress): 中山六院门禁工控机安装杀毒软件
- 09:16 Support #18545 (In Progress): 11447 中山六院门禁还货入库异常
- 09:13 Support #18573 (In Progress): 妇儿增城和粤北设备信息表更新
- 09:12 Support #18573 (Closed): 妇儿增城和粤北设备信息表更新
- 妇儿增城和粤北设备信息表更新
- 09:11 Support #18569 (In Progress): 粤北返回上海
- 09:10 Support #18569 (Closed): 粤北返回上海
- 粤北返回上海
- 09:11 Support #18497 (Resolved): 粤北人民医院量产柜发布
- 09:10 Support #18497: 粤北人民医院量产柜发布
- 10/29
介入市发布完成，功能测试正常 - 09:09 Support #18557: 上海六院量产柜发布
- 10/29
客户端配置备份，版本确认，更新PRP科室，但是工控机操作缓慢，需要重启PRP工控机
2024-10-29
- 10:57 Support #18315 (Resolved): 山东省中医做备份，设备信息表更新
- 10:57 Support #18550 (Resolved): 山东省中医2套高值柜内部功能验收
- 09:29 Support #18550 (In Progress): 山东省中医2套高值柜内部功能验收
- 09:29 Support #18550 (Closed): 山东省中医2套高值柜内部功能验收
- 10:44 Support #18498 (To Be Closed): 山东省中医2套高值柜发布
- 09:29 Support #18498: 山东省中医2套高值柜发布
- 2024-10-28 7.5h 1）现场发布包备份，1台换修工控机装系统；2）和生产核对硬件配置，sygc数据配置；3）2套高值柜客户端发布配置，视频沃世达摄像头发布；4）功能测试正常
- 09:20 Support #18498 (Resolved): 山东省中医2套高值柜发布
- 10:39 Support #18554 (To Be Closed): 粤北手术室量产柜apk更新
- 10:30 Support #18554: 粤北手术室量产柜apk更新
- 10/29
更新完成，待现场测试一下 - 10:29 Support #18554 (Resolved): 粤北手术室量产柜apk更新
- 10:29 Support #18554 (In Progress): 粤北手术室量产柜apk更新
- 10:26 Support #18554 (Closed): 粤北手术室量产柜apk更新
- 手术室量产柜apk更新
- 10:37 Support #18553 (To Be Closed): 出差粤北人民医院
- 10:37 Support #18553 (Resolved): 出差粤北人民医院
- 10:37 Support #18553 (To Be Closed): 出差粤北人民医院
- 10:30 Support #18553: 出差粤北人民医院
- 10/28
妇儿增城到粤北人民医院 - 10:29 Support #18553 (Resolved): 出差粤北人民医院
- 10:25 Support #18553 (In Progress): 出差粤北人民医院
- 10:25 Support #18553 (Closed): 出差粤北人民医院
- 出差粤北人民医院
- 10:35 Support #18525 (To Be Closed): 开工会（深圳光明，深圳三院）
- 10:32 Support #18525 (Resolved): 开工会（深圳光明，深圳三院）
- 10:35 Support #18487 (To Be Closed): FSW11420 上饶中心医院清库准备上线
- 10:34 Support #18518 (To Be Closed): FSW11341 芜湖中医院2张上架单未发送spd业务数据
- 10:34 Support #18386 (To Be Closed): FSW11390 广东省妇幼暂时关闭近效期提醒功能
- 10:32 Support #18556: 浙江省人民医院门禁客户端更新
- 10/28
待更新，需要现场给下远程 - 10:29 Support #18556 (In Progress): 浙江省人民医院门禁客户端更新
- 10:28 Support #18556 (Closed): 浙江省人民医院门禁客户端更新
- 浙江省人民医院门禁客户端更新
- 10:31 Support #18497: 粤北人民医院量产柜发布
- 10/28
粤北人民医院工控机重装系统
取了发布版本
网络配置测试，有点问题，明天需要信息科看下 - 10:30 Support #18555: 11432-广州妇儿-监控加载异常
- 10/28
摄像头可以远程，但是没有画面，可能摄像头有问题，需要现场同事检查一下 - 10:29 Support #18555 (Resolved): 11432-广州妇儿-监控加载异常
- 10:28 Support #18555 (In Progress): 11432-广州妇儿-监控加载异常
- 10:27 Support #18555 (Closed): 11432-广州妇儿-监控加载异常
- 11432-广州妇儿-监控加载异常
- 10:29 Support #18557 (In Progress): 上海六院量产柜发布
- 10:28 Support #18557 (Closed): 上海六院量产柜发布
- 上海六院量产柜发布
- 09:43 Support #18545: 11447 中山六院门禁还货入库异常
- 现场周三去现场给远程，继续取日志调查
- 09:25 Support #18545 (Feedback): 11447 中山六院门禁还货入库异常
- 09:25 Support #18545 (In Progress): 11447 中山六院门禁还货入库异常
- 09:23 Support #18545 (Closed): 11447 中山六院门禁还货入库异常
- 09:42 Support #18552 (Closed): 11421 安徽芜湖中医院标签打印在表面增加一个二维码
- 09:32 Support #18546: 11430 中山六院门禁人脸识别异常
- 2024-10-28 0.5h 1)转工程单取日志给开发调查；2）开发提供解决方法需要提高人脸识别分数现场指导设置，发现现场版本没有改设置功能项找开发核对：3）开发重新给新的平板客户端apk程序，需要更新无需改配置解决；4）现场库房下...
- 09:24 Support #18546 (Feedback): 11430 中山六院门禁人脸识别异常
- 09:24 Support #18546 (In Progress): 11430 中山六院门禁人脸识别异常
- 09:24 Support #18546 (Closed): 11430 中山六院门禁人脸识别异常
- 09:24 Support #18547 (In Progress): 返程回上海
- 09:24 Support #18547 (Closed): 返程回上海
2024-10-28
- 15:33 Support #18286 (Closed): 11342-深圳儿童-一直显示退出中
- 15:33 Support #18335 (Closed): 浙江门禁客户端service1更新
- 15:33 Support #18336 (Closed): 更新反馈单状态
- 15:33 Support #18166 (Closed): hwgv引导工具新的操作手册
- 15:33 Support #18337 (Closed): 浙江省中医院-门禁发布monitor服务
- 15:33 Support #18380 (Closed): 海南人民医院试剂冰箱发布配置的ip信息表更新
- 15:33 Support #18321 (Closed): 深圳光明西院联调结果信息表更新
- 15:33 Support #18143 (Closed): 门禁service1版本问题
- 15:33 Support #18202 (Closed): 江西省人民门禁客户端更新沟通
- 15:33 Support #18334 (Closed): 芜湖和深圳福田文档上传
- 15:33 Support #17574 (Closed): 大仓领13台万司工控机上电跑机测试
- 15:33 Support #11488 (Closed): FSW7911中山六院同品规耗材下发系统异常
- 15:33 Support #18339 (Closed): 11351-江西省人民医院-前置机更换
- 15:33 Support #18344 (Closed): 请假1小时
- 15:33 Support #18222 (Closed): 深圳儿童新发布量产柜impinj.try.reset.scan.time.ms=500设置
- 15:33 Support #18323 (Closed): FSW11360江西省人民揽星SPD切换服务器修改接口地址
- 15:33 Support #18369 (Closed): 11373-海南省人民医院-试剂冰箱-盘点出现异常数据
- 15:33 Support #18235 (Closed): 硬件引导测试卡片制作15套
- 15:33 Support #18410 (Closed): 济宁市一4套量产改计算机名，做配置备份
- 15:33 Support #18197 (Closed): 上海儿中心问题处理
- 15:33 Support #18229 (Closed): 量产柜客户端autoinstall发布service3报错停止问题
- 15:33 Support #18340 (Closed): 海南试剂冰箱发布和测试
- 15:33 Support #18382 (Closed): FSW11384 深圳光明清库和切换正式环境
- 15:33 Support #18384 (Closed): 11389深圳光明东芝小标签打印机feed报错
- 15:33 Support #18332 (Closed): 海南试剂平台更新
- 15:33 Support #18348 (Closed): 开工会（粤北，广州妇儿增城，常山，山东省中医西院，广中医药一院）
- 15:33 Support #18418 (Closed): 11393 华西医院智能柜视频监控数据缺失
- 15:33 Support #18330 (Closed): 发布组工作计划
- 15:33 Support #18372 (Closed): 11368-广州中西医结合-效期提示异常
- 15:33 Support #18376 (Closed): 11375-江西省人民医院-爱国路手术室柜子反应慢
- 15:33 Support #18374 (Closed): 11377-江西省人民医院-爱国路B019视频无回放
- 15:33 Support #17386 (Closed): 10989 浙江省中医B009客户端查询播放视频异常
- 15:32 Support #18225 (Closed): teams团队补上传文档审核
- 15:32 Support #18406 (Closed): 11380-济宁市一-总院内镜高值柜数据无法提交
- 15:32 Support #18485 (Closed): 上海市六医院新增量产柜MAC协助现场取一下
- 15:32 Support #15894 (Closed): FSW10389 浙江省中医门禁登录后菜单操作延时，现场网络测试
- 15:32 Support #18409 (Closed): 深圳福田和芜湖中医院文档的完善
- 15:32 Support #18454 (Closed): 江西省人民医院B019量产柜发布Monitor
- 15:32 Support #17436 (Closed): FSW11024 浙江省中医内镜门禁门内开门异常（多次报修未解决）
- 15:32 Support #18416 (Closed): QA提测完成新版本发布包整理（量产柜，门禁）
- 15:32 Support #18460 (Closed): 新视频启用rtfs录制培训会议
- 15:32 Support #18163 (Closed): 11266-深圳泰康-打印机打印异常
- 15:32 Support #18338 (Closed): 11342-深圳儿童-一直显示退出中
- 15:32 Support #18421 (Closed): FSW11399海南试剂冰箱打开人脸识别速度慢
- 15:32 Support #16857 (Closed): 厦门苏颂更新
- 10:54 Support #16857 (To Be Closed): 厦门苏颂更新
- 15:32 Support #18396 (Closed): FSW处理进度整理和FSW周会
- 15:32 Support #18456 (Closed): 11415 高值大小制标打印异常
- 15:32 Support #18147 (Closed): 11250-江西省人民医院-手术室柜子反应慢
- 15:32 Support #18394 (Closed): 深圳光明上线支持
- 15:32 Support #17368 (Closed): 10992-江西省人民医院-红谷滩血透门禁无法感应标签
- 15:32 Support #18496 (Closed): 上传粤北人民医院更新包
- 15:32 Support #18132 (Closed): 视频发布方案rtsp开发提供文档跟进
- 15:32 Support #18326 (Closed): 11363-海南-试剂冰箱-无盘点和关门异常
- 15:32 Support #18450 (Closed): 请假1小时
- 15:32 Support #18412 (Closed): 粤北人民医院发布准备
- 15:32 Support #18449 (Closed): 广州妇儿增城，常山加密狗许可申请
- 15:32 Support #18451 (Closed): 视频方案rtsp协议发布培训
- 15:32 Support #18495 (Closed): 出差广州妇儿增城医院
- 15:32 Support #13707 (Closed): 曙光医院联调
- 10:54 Support #13707 (To Be Closed): 曙光医院联调
- 15:32 Support #18324 (Closed): FSW11367浙江省中医标签打印重复？
- 10:48 Support #18324 (To Be Closed): FSW11367浙江省中医标签打印重复？
- 15:32 Support #18459 (Closed): 儿中心张江上架单接受异常问题
- 15:32 Support #18494 (Closed): 江西量产柜工控机重装系统
- 15:32 Support #18423 (Closed): 出差粤北人民医院
- 15:32 Support #18452 (Closed): 11375-江西省人民医院-爱国路手术室柜子反应慢
- 15:32 Support #17735 (Closed): 芜湖中医院遗留问题跟进
- 15:32 Support #18387 (Closed): FSW11395常山海遇SPD接口类型和流程需要开发沟通
- 15:32 Support #18493 (Closed): 11375-江西省人民医院-爱国路手术室柜子反应慢
- 15:31 Support #17858 (Closed): 9202 中山六院更新syims，rfms未做tomcat页面隐藏设置
- 10:38 Support #17858 (To Be Closed): 9202 中山六院更新syims，rfms未做tomcat页面隐藏设置
- 08:16 Support #17858: 9202 中山六院更新syims，rfms未做tomcat页面隐藏设置
- 2024-10-27 0.5h 中山六院更新syims，rfms未做tomcat页面隐藏设置
- 15:31 Support #18441 (Closed): 大仓设备调试（12台万司工控机跑机测试结果检查入库，5台服务器，1台制标工控机，1台斑马打印机，6台试剂冰箱平板软件安装）
- 10:38 Support #18441 (To Be Closed): 大仓设备调试（12台万司工控机跑机测试结果检查入库，5台服务器，1台制标工控机，1台斑马打印机，6台试剂冰箱平板软件安装）
- 08:17 Support #18441: 大仓设备调试（12台万司工控机跑机测试结果检查入库，5台服务器，1台制标工控机，1台斑马打印机，6台试剂冰箱平板软件安装）
- 2024-10-27 7.5h 12台万司工控机跑机测试结果检查入库，1台服务器装系统，1台制标工控机装系统，1台斑马打印机调试，1台库房装过系统的服务器装备
- 08:12 Support #18441 (Resolved): 大仓设备调试（12台万司工控机跑机测试结果检查入库，5台服务器，1台制标工控机，1台斑马打印机，6台试剂冰箱平板软件安装）
- 15:31 Support #18455 (Closed): 大仓设备调试
- 10:33 Support #18455 (To Be Closed): 大仓设备调试
- 09:13 Support #18455: 大仓设备调试
- 10/25 1台服务器，7台试剂冰箱
- 15:31 Support #18492 (Closed): 调休一小时
- 15:31 Support #18287 (Closed): 11346-浙江省中医院-门禁刷卡异常
- 15:31 Support #18486 (Closed): FSW11413 芜湖中医院syhl默认制标类型
- 10:33 Support #18486 (To Be Closed): FSW11413 芜湖中医院syhl默认制标类型
- 15:31 Support #18499 (Closed): 出差去山东省中医
- 10:38 Support #18499 (To Be Closed): 出差去山东省中医
- 08:14 Support #18499: 出差去山东省中医
- 2024-10-27 7h出发去山东省中医
- 08:13 Support #18499 (Resolved): 出差去山东省中医
- 08:13 Support #18499 (Closed): 出差去山东省中医
- 15:31 Support #18414 (Closed): 广州妇儿增城发布准备
- 10:49 Support #18414 (To Be Closed): 广州妇儿增城发布准备
- 15:31 Support #18491 (Closed): 芜湖中医院上线支持
- 10:34 Support #18491 (To Be Closed): 芜湖中医院上线支持
- 09:19 Support #18491: 芜湖中医院上线支持
- 10/25 1）接口调用报错问题处理，去掉?wsdl；2）部分上架单提交未发送上药业务数据临时处理
- 15:31 Support #18500 (Closed): 山东省中医2台工控机这配置备份，装系统，入网
- 10:38 Support #18500 (To Be Closed): 山东省中医2台工控机这配置备份，装系统，入网
- 08:15 Support #18500: 山东省中医2台工控机这配置备份，装系统，入网
- 2024-10-27 1h 山东省中医2台工控机这配置备份，装系统，入网
- 08:13 Support #18500 (Resolved): 山东省中医2台工控机这配置备份，装系统，入网
- 08:13 Support #18500 (Closed): 山东省中医2台工控机这配置备份，装系统，入网
- 15:30 Support #18521 (New): joe生产实施硬件配套标准
- 10:40 Support #18521 (In Progress): joe生产实施硬件配套标准
- 10:40 Support #18521 (Closed): joe生产实施硬件配套标准
- 15:30 Support #18487 (Resolved): FSW11420 上饶中心医院清库准备上线
- 13:55 Support #18525 (In Progress): 开工会（深圳光明，深圳三院）
- 13:55 Support #18525 (Closed): 开工会（深圳光明，深圳三院）
- 10:54 Support #18315 (In Progress): 山东省中医做备份，设备信息表更新
- 10:48 Support #18329 (New): teams需要其他团队共享的频道整理
- 10:47 Support #18522 (In Progress): 发布组周工作计划
- 10:47 Support #18522 (Closed): 发布组周工作计划
- 10:46 Support #18518 (Resolved): FSW11341 芜湖中医院2张上架单未发送spd业务数据
- 09:34 Support #18518 (In Progress): FSW11341 芜湖中医院2张上架单未发送spd业务数据
- 09:34 Support #18518 (Closed): FSW11341 芜湖中医院2张上架单未发送spd业务数据
- 10:43 Support #18386: FSW11390 广东省妇幼暂时关闭近效期提醒功能
- 核实SPD已经可正常发送消耗
- 10:36 Support #18386 (Resolved): FSW11390 广东省妇幼暂时关闭近效期提醒功能
- 09:17 Support #18386 (In Progress): FSW11390 广东省妇幼暂时关闭近效期提醒功能
- 10:35 Support #18490 (Feedback): FSW11346 浙江省中医门禁刷卡异常问题demo测试
- 09:15 Support #18490: FSW11346 浙江省中医门禁刷卡异常问题demo测试
- paul修改HF读卡取值方式提供demo测试，测试过程未能重现paul预期问题；paul按此方向进行修改
- 10:25 Support #18516: 齐鲁展示柜环境发布配置
- 服务器？制标？柜子ok 加密狗？
- 09:31 Support #18516 (In Progress): 齐鲁展示柜环境发布配置
- 09:31 Support #18516 (Closed): 齐鲁展示柜环境发布配置
- 08:12 Support #18498 (In Progress): 山东省中医2套高值柜发布
- 08:12 Support #18498 (Closed): 山东省中医2套高值柜发布
- 08:12 Support #17907 (Feedback): 中山六院门禁工控机安装杀毒软件
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