活动
从 2025-12-24 到 2026-01-02
2025-12-31
- 15:06 Support #28497 (Resolved): 15675-巡检单需求查看服务器的CPU和内存的使用情况
- 15:06 Support #28497 (Closed): 15675-巡检单需求查看服务器的CPU和内存的使用情况
- 15675-巡检单需求查看服务器的CPU和内存的使用情况
- 15:05 Support #28488 (Resolved): 15661-武汉泰康-手术室智能柜无法查看时间段内视频录像
- 10:28 Support #28488 (In Progress): 15661-武汉泰康-手术室智能柜无法查看时间段内视频录像
- 10:27 Support #28488 (Closed): 15661-武汉泰康-手术室智能柜无法查看时间段内视频录像
- 15661-武汉泰康-手术室智能柜无法查看时间段内视频录像
- 15:05 Support #28487 (Resolved): 15664-武汉泰康-耗材显示“退货确认”状态，SPD运营商显示为在库状态，未退库操作
- 10:28 Support #28487 (In Progress): 15664-武汉泰康-耗材显示“退货确认”状态，SPD运营商显示为在库状态，未退库操作
- 10:27 Support #28487 (Closed): 15664-武汉泰康-耗材显示“退货确认”状态，SPD运营商显示为在库状态，未退库操作
- 15664-武汉泰康-耗材显示“退货确认”状态，SPD运营商显示为在库状态，未退库操作
- 15:05 Support #28455 (To Be Closed): 永修县医院堡垒机问题沟通和测试
- 15:05 Support #28454 (To Be Closed): 永修县医院服务端配置修改
- 15:05 Support #28486 (To Be Closed): 返回上海
- 10:25 Support #28486 (Resolved): 返回上海
- 10:25 Support #28486 (Closed): 返回上海
- 返回上海
- 15:05 Support #28398 (To Be Closed): 永修县医院接口联调
- 10:22 Support #28398 (Resolved): 永修县医院接口联调
- 15:05 Support #28496 (Resolved): 调休一个小时
- 15:05 Support #28496 (Closed): 调休一个小时
- 调休一个小时
- 15:04 Support #28495 (Closed): 15660 九院总院一台手术室柜子测试RFID
- 15:03 Support #28494 (Closed): 15659 九院北院2号楼4楼B007号柜视频无法查看
- 14:03 Support #28357 (Feedback): fsw状态整理更新
- 09:39 Support #28357 (In Progress): fsw状态整理更新
- 12:21 Support #28492 (In Progress): FSW15680 南方珠江回传新创接口失败
- 12:21 Support #28492 (Closed): FSW15680 南方珠江回传新创接口失败
- 12:15 Support #28491 (In Progress): FSW15679 南方珠江存在多租户转发的问题
- 12:14 Support #28491 (Closed): FSW15679 南方珠江存在多租户转发的问题
- 12:14 Support #28490: FSW15677 南方珠江接收制标问题
- 1）printer没有打印，已解决；2）epc错误；3）模板错误；4）标签号无排序
- 12:13 Support #28490 (In Progress): FSW15677 南方珠江接收制标问题
- 12:13 Support #28490 (Closed): FSW15677 南方珠江接收制标问题
- 10:33 Support #28140 (In Progress): 南方医院量产柜工厂进度跟进，Mac信息记录
- 10:33 Support #28140 (Feedback): 南方医院量产柜工厂进度跟进，Mac信息记录
- 09:39 Support #28140 (In Progress): 南方医院量产柜工厂进度跟进，Mac信息记录
- 10:31 Support #28484: 15647 九院北院打印机打不出标
- 2025-12-29 0.5h 1)已处理完成，打印机异常，重启后恢复
- 10:20 Support #28484 (Resolved): 15647 九院北院打印机打不出标
- 10:20 Support #28484 (Closed): 15647 九院北院打印机打不出标
- 10:28 Support #28489 (In Progress): 胸科打印机和制标工控机调试
- 10:28 Support #28489 (Closed): 胸科打印机和制标工控机调试
- 胸科打印机和制标工控机调试
- 10:25 Support #28485 (Resolved): 15655-武汉泰康-无法收到上架单和制标信息
- 10:25 Support #28485 (Closed): 15655-武汉泰康-无法收到上架单和制标信息
- 15655-武汉泰康-无法收到上架单和制标信息
- 09:55 Support #28352: 上海九院总院1套和北院1套智能柜发布
- 2025-12-30 8h 1）上海九院总院1套和北院1套智能柜发布完成，功能测试正常
- 09:35 Support #28352 (Resolved): 上海九院总院1套和北院1套智能柜发布
- 09:54 Support #28326: 上海九院总院2套条码柜发布
- 2025-12-29 8h 1）上海九院总院2套条码柜发布完成，功能测试正常
- 09:35 Support #28326 (Resolved): 上海九院总院2套条码柜发布
- 09:39 Support #28468 (In Progress): 上海九院新增设备设备信息表更新
- 09:38 Support #28468 (Closed): 上海九院新增设备设备信息表更新
- 09:38 Support #28467 (In Progress): 公司K302工控机20套装系统（14套项目使用紧急发货，6台备机）
- 09:38 Support #28467 (Closed): 公司K302工控机20套装系统（14套项目使用紧急发货，6台备机）
- 09:35 Support #28466 (In Progress): FSW15669 南方珠江同步品规未下发到mbcms
- 09:35 Support #28466 (Closed): FSW15669 南方珠江同步品规未下发到mbcms
- 09:27 Support #28465 (In Progress): 胸科发布准备，海南发布沟通和准备
- 09:27 Support #28465 (Closed): 胸科发布准备，海南发布沟通和准备
- 09:14 Support #28460 (Resolved): 开工会（胸科，海南）
- 09:13 Support #28460 (Closed): 开工会（胸科，海南）
- 09:13 Support #28458 (Resolved): 南方珠江医院联调
- 09:13 Support #28458: 南方珠江医院联调
- 12/30 1）新创有新文档提供；2）视图字段变化反馈开发判断是否需要开发；3）视图权限，缺少字段，字段取值差异反馈新创
- 09:11 Support #28458 (Closed): 南方珠江医院联调
- 09:11 Support #28457 (Resolved): 南方珠江医院联调环境发布
- 09:10 Support #28457 (To Be Closed): 南方珠江医院联调环境发布
- 09:09 Support #28457 (Closed): 南方珠江医院联调环境发布
- 09:08 Support #28456 (To Be Closed): 南方珠江医院出差
- 09:08 Support #28456 (Closed): 南方珠江医院出差
- 09:08 Support #28281 (To Be Closed): 南方珠江虚拟机服务器环境安装检查
- 09:07 Support #28304 (To Be Closed): 新项目工作计划安排和准备
2025-12-30
- 18:07 Support #28429 (Closed): 岳阳市中心医院更新问题准备和沟通
- 09:55 Support #28429 (To Be Closed): 岳阳市中心医院更新问题准备和沟通
- 18:07 Support #28428 (Closed): 更新反馈单状态
- 09:55 Support #28428 (To Be Closed): 更新反馈单状态
- 18:07 Support #28427 (Closed): 调休一个小时
- 09:55 Support #28427 (To Be Closed): 调休一个小时
- 18:07 Support #28430 (Closed): 珠江医院高值小标签打印机调试
- 09:55 Support #28430 (To Be Closed): 珠江医院高值小标签打印机调试
- 18:07 Support #28431 (Closed): 江西永修县发布准备
- 09:55 Support #28431 (To Be Closed): 江西永修县发布准备
- 18:07 Support #28432 (Closed): 上海六院更新记录
- 09:55 Support #28432 (To Be Closed): 上海六院更新记录
- 18:07 Support #28426 (Closed): 上海六院更新
- 09:55 Support #28426 (To Be Closed): 上海六院更新
- 18:07 Support #28433 (Closed): 岳阳市中心医院更新准备
- 09:55 Support #28433 (To Be Closed): 岳阳市中心医院更新准备
- 18:07 Support #28425 (Closed): 15589-胸科医院-有4个单子因为科室没绑定没收到上架单
- 09:55 Support #28425 (To Be Closed): 15589-胸科医院-有4个单子因为科室没绑定没收到上架单
- 18:05 Support #28434 (Closed): 深圳二院高值冰箱设备信息表修改
- 09:55 Support #28434 (To Be Closed): 深圳二院高值冰箱设备信息表修改
- 18:05 Support #28435 (Closed): 更新反馈单状态
- 09:55 Support #28435 (To Be Closed): 更新反馈单状态
- 18:05 Support #28424 (Closed): 15574-胸科医院-胸科3号冰箱体外的上架单收不到
- 09:55 Support #28424 (To Be Closed): 15574-胸科医院-胸科3号冰箱体外的上架单收不到
- 18:05 Support #28423 (Closed): 公司一台工控机安装系统
- 09:55 Support #28423 (To Be Closed): 公司一台工控机安装系统
- 18:05 Support #28436 (Closed): 永修县服务器上架和服务发布
- 09:55 Support #28436 (To Be Closed): 永修县服务器上架和服务发布
- 18:05 Support #28437 (Closed): 永修县医院网络问题沟通
- 09:55 Support #28437 (To Be Closed): 永修县医院网络问题沟通
- 18:05 Support #28422 (Closed): 15548-广州中西医结合-指纹模块
- 09:55 Support #28422 (To Be Closed): 15548-广州中西医结合-指纹模块
- 18:05 Support #28421 (Closed): 公司两台工控机安装系统
- 09:55 Support #28421 (To Be Closed): 公司两台工控机安装系统
- 18:05 Support #28420 (Closed): 15545-南京泰康-内镜中心智能柜无法查询视频
- 09:55 Support #28420 (To Be Closed): 15545-南京泰康-内镜中心智能柜无法查询视频
- 18:05 Support #28394 (Closed): 服务器上架单，入网，服务端发布，柜子平台数据导入
- 09:56 Support #28394 (To Be Closed): 服务器上架单，入网，服务端发布，柜子平台数据导入
- 18:05 Support #28396 (Closed): 永修县医院客户端发布
- 09:57 Support #28396 (To Be Closed): 永修县医院客户端发布
- 09:55 Support #28396 (Resolved): 永修县医院客户端发布
- 18:05 Support #28395 (Closed): 制标平台发布完成
- 09:56 Support #28395 (To Be Closed): 制标平台发布完成
- 18:04 Support #28419 (Closed): 调休一个小时
- 09:56 Support #28419 (To Be Closed): 调休一个小时
- 18:03 Support #28362 (Closed): 出差江西省永修县医院
- 18:03 Support #28392 (Closed): 15604-南方增城-眼科科室手术单SPD系统完成手术单智能柜没有关单
- 18:03 Support #28333 (Closed): 15603-南方增城-sygc消耗报表页面显示系统发生内部错误
- 09:57 Support #28455 (Resolved): 永修县医院堡垒机问题沟通和测试
- 09:57 Support #28455 (Closed): 永修县医院堡垒机问题沟通和测试
- 永修县医院堡垒机问题沟通和测试
- 09:56 Support #28454 (Resolved): 永修县医院服务端配置修改
- 09:56 Support #28454 (Closed): 永修县医院服务端配置修改
- 永修县医院服务端配置修改
- 09:35 Support #28397: 永修县医院网络问题沟通
- 12/29
人民医院-手术室换了个ip，网络正常，基本功能测试正常
妇幼客户端到服务器网络还有异常，需要信息科查看 - 09:32 Support #28398: 永修县医院接口联调
- 12/29
永修县医院接口联调推迟，spd反馈接口联调1/7号再说
2025-12-29
- 15:09 Support #28437 (Closed): 永修县医院网络问题沟通
- 永修县医院网络问题沟通
- 15:08 Support #28436 (Closed): 永修县服务器上架和服务发布
- 永修县服务器上架和服务发布
- 15:02 Support #28435 (Closed): 更新反馈单状态
- 更新反馈单状态
- 15:00 Support #28434 (Closed): 深圳二院高值冰箱设备信息表修改
- 深圳二院高值冰箱设备信息表修改
- 14:59 Support #28433 (Closed): 岳阳市中心医院更新准备
- 岳阳市中心医院更新准备
- 14:59 Support #28432 (Closed): 上海六院更新记录
- 上海六院更新记录
- 14:58 Support #28431 (Closed): 江西永修县发布准备
- 江西永修县发布准备
- 14:56 Support #28430 (Closed): 珠江医院高值小标签打印机调试
- 珠江医院高值小标签打印机调试
- 14:55 Support #28429 (Closed): 岳阳市中心医院更新问题准备和沟通
- 岳阳市中心医院更新问题准备和沟通
- 14:54 Support #28428 (Closed): 更新反馈单状态
- 更新反馈单状态
- 14:54 Support #28427 (Closed): 调休一个小时
- 调休一个小时
- 14:52 Support #28426 (Closed): 上海六院更新
- 上海六院更新
- 14:52 Support #28425 (Closed): 15589-胸科医院-有4个单子因为科室没绑定没收到上架单
- 15589-胸科医院-有4个单子因为科室没绑定没收到上架单
- 14:51 Support #28424 (Closed): 15574-胸科医院-胸科3号冰箱体外的上架单收不到
- 15574-胸科医院-胸科3号冰箱体外的上架单收不到
- 14:51 Support #28423 (Closed): 公司一台工控机安装系统
- 公司一台工控机安装系统
- 14:50 Support #28422 (Closed): 15548-广州中西医结合-指纹模块
- 15548-广州中西医结合-指纹模块
- 14:45 Support #28421 (Closed): 公司两台工控机安装系统
- 公司两台工控机安装系统
- 14:44 Support #28420 (Closed): 15545-南京泰康-内镜中心智能柜无法查询视频
- 15545-南京泰康-内镜中心智能柜无法查询视频
- 14:43 Support #28419 (Closed): 调休一个小时
- 调休一个小时
- 14:42 Support #28362 (To Be Closed): 出差江西省永修县医院
- 09:58 Support #28362 (Resolved): 出差江西省永修县医院
- 14:42 Support #28392 (To Be Closed): 15604-南方增城-眼科科室手术单SPD系统完成手术单智能柜没有关单
- 10:01 Support #28392: 15604-南方增城-眼科科室手术单SPD系统完成手术单智能柜没有关单
- 12/26
现场反馈17666268850940345370有问题，查询平台状态正常，需要spd查看异常手术单发送消息 - 09:55 Support #28392 (Resolved): 15604-南方增城-眼科科室手术单SPD系统完成手术单智能柜没有关单
- 09:55 Support #28392 (Closed): 15604-南方增城-眼科科室手术单SPD系统完成手术单智能柜没有关单
- 15604-南方增城-眼科科室手术单SPD系统完成手术单智能柜没有关单
- 14:42 Support #28333 (To Be Closed): 15603-南方增城-sygc消耗报表页面显示系统发生内部错误
- 10:01 Support #28333: 15603-南方增城-sygc消耗报表页面显示系统发生内部错误
- 12/26
版本迭代 消耗报表，转业务操作报表。未完全转换引起的问题 - 09:55 Support #28333 (Resolved): 15603-南方增城-sygc消耗报表页面显示系统发生内部错误
- 13:30 Support #28363 (Closed): 15631 九院总院w03020567无法收费
- 10:45 Support #28363 (To Be Closed): 15631 九院总院w03020567无法收费
- 10:28 Support #28363: 15631 九院总院w03020567无法收费
- 2025-12-26 1h 1）有耗材品规未同步问题，处理了上架单SF2025102100003，上架未发送spd问题后恢复正常
- 10:22 Support #28363 (Resolved): 15631 九院总院w03020567无法收费
- 13:30 Support #28327 (Closed): 上海九院加密狗，量产柜mac信息整理
- 10:45 Support #28327 (To Be Closed): 上海九院加密狗，量产柜mac信息整理
- 10:26 Support #28327: 上海九院加密狗，量产柜mac信息整理
- 2025-12-26 0.5h 上海九院加密狗申领，
- 13:30 Support #28359 (Closed): 公司18套K302工控机装系统
- 10:45 Support #28359 (To Be Closed): 公司18套K302工控机装系统
- 10:28 Support #28359: 公司18套K302工控机装系统
- 2025-12-26 6.5h 1）18套K302工控机量产柜系统安装
- 10:25 Support #28359 (Resolved): 公司18套K302工控机装系统
- 10:21 Support #28359 (Feedback): 公司18套K302工控机装系统
- 13:30 Support #28350 (Closed): 江西永修县发布准备
- 09:58 Support #28350 (To Be Closed): 江西永修县发布准备
- 10:36 Support #28361 (Feedback): 江西打印标签重复问题
- 10:35 Support #28399 (In Progress): 15639-江西省人民医院-重复制标
- 10:35 Support #28399 (Closed): 15639-江西省人民医院-重复制标
- 15639-江西省人民医院-重复制标
- 10:25 Support #28357 (Feedback): fsw状态整理更新
- 10:21 Support #28357 (Resolved): fsw状态整理更新
- 10:24 Support #28352 (In Progress): 上海九院总院1套和北院1套智能柜发布
- 10:21 Support #28352 (Resolved): 上海九院总院1套和北院1套智能柜发布
- 10:22 Support #28398 (In Progress): 永修县医院接口联调
- 10:09 Support #28398 (Closed): 永修县医院接口联调
- 永修县医院接口联调
- 10:21 Support #28326 (In Progress): 上海九院总院2套条码柜发布
- 10:06 Support #28396: 永修县医院客户端发布
- 12/29
永修县妇幼医院和人民医院-手术室网络到服务器有异常，需要信息科处理 - 10:03 Support #28396: 永修县医院客户端发布
- 12/29
永修县妇幼网络到服务器有异常，需要信息科处理 - 10:02 Support #28396 (In Progress): 永修县医院客户端发布
- 09:58 Support #28396 (Resolved): 永修县医院客户端发布
- 09:57 Support #28396 (Closed): 永修县医院客户端发布
- 永修县医院客户端发布
- 10:03 Support #28397: 永修县医院网络问题沟通
- 12/29
制标远程客户端有异常，需要信息科处理 - 10:02 Support #28397 (In Progress): 永修县医院网络问题沟通
- 09:58 Support #28397 (Resolved): 永修县医院网络问题沟通
- 09:58 Support #28397 (Closed): 永修县医院网络问题沟通
- 永修县医院网络问题沟通
- 09:59 Support #28393 (Feedback): 调休一小时
- 09:59 Support #28393: 调休一小时
- 调休一小时
- 09:57 Support #28393 (Resolved): 调休一小时
- 09:55 Support #28393 (Closed): 调休一小时
- 出差江西省永修县医院
- 09:58 Support #28395 (Resolved): 制标平台发布完成
- 09:57 Support #28395 (Closed): 制标平台发布完成
- 制标平台发布完成
- 09:58 Support #28394 (Resolved): 服务器上架单，入网，服务端发布，柜子平台数据导入
- 09:56 Support #28394 (Closed): 服务器上架单，入网，服务端发布，柜子平台数据导入
- 服务器上架单，入网，服务端发布，柜子平台数据导入
2025-12-26
- 18:02 Support #28140 (Feedback): 南方医院量产柜工厂进度跟进，Mac信息记录
- 18:02 Support #28327 (Resolved): 上海九院加密狗，量产柜mac信息整理
- 09:41 Support #28327: 上海九院加密狗，量产柜mac信息整理
- 2025-12-25 0.5h 1）量产柜mac信息整理完成
- 09:38 Support #28327 (In Progress): 上海九院加密狗，量产柜mac信息整理
- 09:34 Support #28327 (Resolved): 上海九院加密狗，量产柜mac信息整理
- 17:59 Support #28284 (Feedback): 15582 九院上架单少收到数据
- 09:42 Support #28284: 15582 九院上架单少收到数据
- 2025-12-25 0.5h 1）需要spd提供出库耗材hrp系统对应的序列号给开发调查，现场还在沟通确认中需反馈
- 17:59 Support #28363 (Closed): 15631 九院总院w03020567无法收费
- 15:01 Support #28325 (Closed): 请假1小时
- 11:35 Support #28325 (To Be Closed): 请假1小时
- 09:29 Support #28325: 请假1小时
- 2025-12-25 1h 1）请假1小时
- 15:01 Support #28329 (Closed): 15609 九院北院扫码枪异常无法使用
- 11:35 Support #28329 (To Be Closed): 15609 九院北院扫码枪异常无法使用
- 09:34 Support #28329: 15609 九院北院扫码枪异常无法使用
- 2025-12-25 0.75h 1）硬件连接问题，指导现场重新检查底座链接后恢复
- 15:01 Support #28318 (Closed): 岳阳市中心医院更新问题准备和沟通
- 11:35 Support #28318 (To Be Closed): 岳阳市中心医院更新问题准备和沟通
- 10:16 Support #28318 (Resolved): 岳阳市中心医院更新问题准备和沟通
- 09:30 Support #28318: 岳阳市中心医院更新问题准备和沟通
- 12/25
等验收之后更新，更新上传到服务器和11台工控机 - 15:01 Support #28332 (Closed): 15604-南方增城-眼科科室手术单SPD系统完成手术单智能柜没有关单
- 11:35 Support #28332 (To Be Closed): 15604-南方增城-眼科科室手术单SPD系统完成手术单智能柜没有关单
- 09:28 Support #28332: 15604-南方增城-眼科科室手术单SPD系统完成手术单智能柜没有关单
- 12/25
没有收到spd发的关闭手术单的消息，已经回复现场 - 15:01 Support #28287 (Closed): 15573 九院总院10号楼1楼智能柜有一新科室需要添加
- 11:35 Support #28287 (To Be Closed): 15573 九院总院10号楼1楼智能柜有一新科室需要添加
- 09:35 Support #28287: 15573 九院总院10号楼1楼智能柜有一新科室需要添加
- 2025-12-25 1.25h 1）九院总院10号楼1楼智能柜有一新科室需要添加完成
- 15:00 Support #28303 (Closed): 六院菱商版本记录更新
- 11:35 Support #28303 (To Be Closed): 六院菱商版本记录更新
- 15:00 Support #28328 (Closed): 15605 钦州医院标签打印模版调整
- 11:36 Support #28328 (To Be Closed): 15605 钦州医院标签打印模版调整
- 09:37 Support #28328: 15605 钦州医院标签打印模版调整
- 2025-12-25 1.5h 1）转工程单给开发，远程调整模板设置后打印符合现场需求
- 15:00 Support #28360 (Closed): 深圳二院开发信息沟通支持
- 11:35 Support #28360 (To Be Closed): 深圳二院开发信息沟通支持
- 10:16 Support #28360 (Resolved): 深圳二院开发信息沟通支持
- 10:16 Support #28360 (Closed): 深圳二院开发信息沟通支持
- 15:00 Support #28331 (Closed): 深圳二院高值冰箱设备信息表修改
- 11:35 Support #28331 (To Be Closed): 深圳二院高值冰箱设备信息表修改
- 15:00 Support #28330 (Closed): 15610 钦州一院标签补打印内容调整
- 11:36 Support #28330 (To Be Closed): 15610 钦州一院标签补打印内容调整
- 09:38 Support #28330: 15610 钦州一院标签补打印内容调整
- 2025-12-25 1h 1）现场更新模板后补打印出现效期时间显示问题。转工程单给开发调查，syhl版本问题，开发一些改代码提测
- 10:17 Support #28362 (In Progress): 出差江西省永修县医院
- 10:17 Support #28362 (Closed): 出差江西省永修县医院
- 出差江西省永修县医院
- 10:16 Support #28361 (In Progress): 江西打印标签重复问题
- 10:16 Support #28361 (Closed): 江西打印标签重复问题
- 江西打印标签重复问题
- 09:58 Support #28359 (In Progress): 公司18套K302工控机装系统
- 09:58 Support #28359 (Closed): 公司18套K302工控机装系统
- 09:45 Support #28357 (In Progress): fsw状态整理更新
- 09:45 Support #28357 (Closed): fsw状态整理更新
- 09:43 Support #28352 (In Progress): 上海九院总院1套和北院1套智能柜发布
- 09:43 Support #28352 (Closed): 上海九院总院1套和北院1套智能柜发布
- 09:31 Support #28350: 江西永修县发布准备
- 12/25
设备信息表填写，版本沟通，工厂配置文件下载 - 09:31 Support #28350 (In Progress): 江西永修县发布准备
- 09:30 Support #28350 (Closed): 江西永修县发布准备
- 江西永修县发布准备
- 09:28 Support #28333: 15603-南方增城-sygc消耗报表页面显示系统发生内部错误
- 12/25
从日志上面看不出问题，开发需要看下代码
2025-12-25
- 17:31 Support #28303 (Resolved): 六院菱商版本记录更新
- 17:31 Support #28331 (Resolved): 深圳二院高值冰箱设备信息表修改
- 17:31 Support #28331 (Closed): 深圳二院高值冰箱设备信息表修改
- 深圳二院高值冰箱设备信息表修改
- 17:31 Support #28332 (Resolved): 15604-南方增城-眼科科室手术单SPD系统完成手术单智能柜没有关单
- 17:31 Support #28332 (Closed): 15604-南方增城-眼科科室手术单SPD系统完成手术单智能柜没有关单
- 15604-南方增城-眼科科室手术单SPD系统完成手术单智能柜没有关单
- 17:31 Support #28333 (In Progress): 15603-南方增城-sygc消耗报表页面显示系统发生内部错误
- 17:31 Support #28333 (Closed): 15603-南方增城-sygc消耗报表页面显示系统发生内部错误
- 15603-南方增城-sygc消耗报表页面显示系统发生内部错误
- 16:38 Support #28282 (Closed): 请假3小时
- 16:38 Support #28241 (Closed): 公司K302工控机镜像制作
- 16:38 Support #27174 (Closed): 公司G30工控机镜像还原，ntp环境安装，新镜像制作
- 16:38 Support #28286 (Closed): 15585 九院总院有16个单子需要补上架
- 16:38 Support #28133 (Closed): 15505 上海九院上架单睿智提示出现异常 需要开发查看
- 16:38 Support #28299 (Closed): 永修县医院设备调试（1服务器1制标1打印机（5770）），MAC整理发出来
- 10:37 Support #28299 (To Be Closed): 永修县医院设备调试（1服务器1制标1打印机（5770）），MAC整理发出来
- 10:20 Support #28299: 永修县医院设备调试（1服务器1制标1打印机（5770）），MAC整理发出来
- 2025-12-24 3h 1)永修县医院设备调试（1服务器1制标1打印机（5770））
- 16:38 Support #28301 (Closed): 15574-胸科医院-胸科3号冰箱体外的上架单收不到
- 16:38 Support #28269 (Closed): 公司工控机安装系统
- 16:38 Support #28272 (Closed): 15589-胸科医院-有4个单子因为科室没绑定没收到上架单
- 16:38 Support #28302 (Closed): 调休一小时
- 09:23 Support #28302 (To Be Closed): 调休一小时
- 16:38 Support #28324 (Closed): 南方珠江医院设备调试（1制标工控机，1台斑马打印机（M830大标签）），mac整理发出来
- 10:38 Support #28324 (To Be Closed): 南方珠江医院设备调试（1制标工控机，1台斑马打印机（M830大标签）），mac整理发出来
- 10:22 Support #28324: 南方珠江医院设备调试（1制标工控机，1台斑马打印机（M830大标签）），mac整理发出来
- 2025-12-24 2.5h 1)南方珠江医院设备调试（1制标工控机，1台斑马打印机（M830大标签））
- 10:12 Support #28324 (Resolved): 南方珠江医院设备调试（1制标工控机，1台斑马打印机（M830大标签）），mac整理发出来
- 10:12 Support #28324 (Closed): 南方珠江医院设备调试（1制标工控机，1台斑马打印机（M830大标签）），mac整理发出来
- 16:38 Support #28267 (Closed): 六院菱商更新
- 16:38 Support #28323 (Closed): 15601 九院北院有部分标签无法从睿智系统看到耗材的库存
- 10:38 Support #28323 (To Be Closed): 15601 九院北院有部分标签无法从睿智系统看到耗材的库存
- 10:26 Support #28323 (Resolved): 15601 九院北院有部分标签无法从睿智系统看到耗材的库存
- 10:26 Support #28323: 15601 九院北院有部分标签无法从睿智系统看到耗材的库存
- 2025-12-24 0.5h 1)edes接口数据显示已上架完成并发送spd，相关信息截图发群里告知现场
- 10:09 Support #28323 (In Progress): 15601 九院北院有部分标签无法从睿智系统看到耗材的库存
- 10:09 Support #28323 (Closed): 15601 九院北院有部分标签无法从睿智系统看到耗材的库存
- 16:38 Support #28314 (Closed): 调休一个小时
- 10:34 Support #28314 (To Be Closed): 调休一个小时
- 09:25 Support #28314 (Resolved): 调休一个小时
- 09:23 Support #28314 (Closed): 调休一个小时
- 调休一个小时
- 16:38 Support #28316 (Closed): 江西永修县发布准备和沟通
- 10:34 Support #28316 (To Be Closed): 江西永修县发布准备和沟通
- 09:53 Support #28316: 江西永修县发布准备和沟通
- 12/24
mac地址提供现场，发布计划，行程安排，服务器信息 - 09:52 Support #28316: 江西永修县发布准备和沟通
- 12/24
mac地址提供现场，发布计划，行程安排 - 09:25 Support #28316 (Resolved): 江西永修县发布准备和沟通
- 09:24 Support #28316 (Closed): 江西永修县发布准备和沟通
- 江西永修县发布准备
- 16:38 Support #28262 (Closed): 金山公卫条码柜支持高值更新跟进和安排
- 16:38 Support #28283 (Closed): 15581 九院北部2号楼4楼高值耗材柜子时不时出现服务器内部错误，需要查看
- 10:38 Support #28283 (To Be Closed): 15581 九院北部2号楼4楼高值耗材柜子时不时出现服务器内部错误，需要查看
- 10:24 Support #28283: 15581 九院北部2号楼4楼高值耗材柜子时不时出现服务器内部错误，需要查看
- 2025-12-24 0.5h 1)领用未提交进行归还流程问题，已告知现场正确操作方法，确认没再发生问题
- 10:12 Support #28283 (Resolved): 15581 九院北部2号楼4楼高值耗材柜子时不时出现服务器内部错误，需要查看
- 16:37 Support #28104 (Closed): 岳阳高值更新同步人员账号权限bug跟进和安排
- 16:37 Support #28264 (Closed): 厦门苏颂更新SPD切换制标视图安排
- 16:37 Support #28285 (Closed): 开工会（九院，中山六，南方珠江，江西永修）
- 16:37 Support #28305 (Closed): 发布组12月考核表
- 10:32 Support #28305 (To Be Closed): 发布组12月考核表
- 16:37 Support #28319 (Closed): 珠江医院高值小标签打印机调试
- 10:34 Support #28319 (To Be Closed): 珠江医院高值小标签打印机调试
- 09:25 Support #28319: 珠江医院高值小标签打印机调试
- 12/24
珠江医院高值小标签打印机调试
00:07:4D:FB:5F:8A - 09:25 Support #28319 (Resolved): 珠江医院高值小标签打印机调试
- 09:25 Support #28319 (Closed): 珠江医院高值小标签打印机调试
- 珠江医院高值小标签打印机调试
- 16:37 Support #28239 (Closed): 15549 九院北院2号楼四楼一手术室智能柜无法使用
- 10:38 Support #28239 (To Be Closed): 15549 九院北院2号楼四楼一手术室智能柜无法使用
- 10:24 Support #28239: 15549 九院北院2号楼四楼一手术室智能柜无法使用
- 2025-12-24 0.5h 1)领用未提交进行归还流程问题，已告知现场正确操作方法，确认没再发生问题
- 10:12 Support #28239 (Resolved): 15549 九院北院2号楼四楼一手术室智能柜无法使用
- 16:37 Support #28312 (Closed): 请假1小时
- 10:32 Support #28312 (To Be Closed): 请假1小时
- 09:23 Support #28312 (Resolved): 请假1小时
- 09:22 Support #28312 (Closed): 请假1小时
- 16:37 Support #28306 (Closed): 江西永修县医联体服务器上架要求了解
- 10:33 Support #28306 (To Be Closed): 江西永修县医联体服务器上架要求了解
- 10:33 Support #28306: 江西永修县医联体服务器上架要求了解
- 12/24 公司采购统一网线；12-27上午上架，走架顶线，入网，发布
- 09:31 Support #28306 (Resolved): 江西永修县医联体服务器上架要求了解
- 16:37 Support #28238 (Closed): 15562 九院北院两台手术室智能柜出现服务器内部错误的故障
- 10:38 Support #28238 (To Be Closed): 15562 九院北院两台手术室智能柜出现服务器内部错误的故障
- 10:25 Support #28238: 15562 九院北院两台手术室智能柜出现服务器内部错误的故障
- 2025-12-24 0.5h 1)领用未提交进行归还流程问题，已告知现场正确操作方法，确认没再发生问题
- 10:12 Support #28238 (Resolved): 15562 九院北院两台手术室智能柜出现服务器内部错误的故障
- 16:37 Support #28315 (Closed): 更新反馈单状态
- 10:35 Support #28315 (To Be Closed): 更新反馈单状态
- 09:25 Support #28315 (Resolved): 更新反馈单状态
- 09:24 Support #28315: 更新反馈单状态
- 12/24
15264-六院总院打印出现标签重复的问题
15231-市六总院没有实现打印任务的锁定
12829-市六医院-需要两台打印机可以同时打印
13167-市六医院标签打印平台需要针对于两台打印机进行优化 - 09:24 Support #28315 (Closed): 更新反馈单状态
- 更新反馈单状态
- 16:16 Support #28330 (Resolved): 15610 钦州一院标签补打印内容调整
- 16:16 Support #28330 (Closed): 15610 钦州一院标签补打印内容调整
- 15:38 Support #28328 (Resolved): 15605 钦州医院标签打印模版调整
- 11:09 Support #28328 (In Progress): 15605 钦州医院标签打印模版调整
- 11:08 Support #28328 (Closed): 15605 钦州医院标签打印模版调整
- 14:37 Support #28287 (Resolved): 15573 九院总院10号楼1楼智能柜有一新科室需要添加
- 10:09 Support #28287 (In Progress): 15573 九院总院10号楼1楼智能柜有一新科室需要添加
- 14:11 Support #28329 (Resolved): 15609 九院北院扫码枪异常无法使用
- 14:10 Support #28329 (Closed): 15609 九院北院扫码枪异常无法使用
- 10:38 Support #28325 (Resolved): 请假1小时
- 10:14 Support #28325 (In Progress): 请假1小时
- 10:14 Support #28325 (Closed): 请假1小时
- 10:15 Support #28327 (In Progress): 上海九院加密狗，量产柜mac信息整理
- 10:15 Support #28327 (Closed): 上海九院加密狗，量产柜mac信息整理
- 10:14 Support #28326 (Closed): 上海九院总院2套条码柜发布
- 10:12 Support #28140 (In Progress): 南方医院量产柜工厂进度跟进，Mac信息记录
- 09:26 Support #28318 (In Progress): 岳阳市中心医院更新问题准备和沟通
- 09:25 Support #28318 (Resolved): 岳阳市中心医院更新问题准备和沟通
- 09:25 Support #28318 (Closed): 岳阳市中心医院更新问题准备和沟通
- 岳阳市中心医院更新问题准备和沟通
2025-12-24
- 14:27 Support #28262 (To Be Closed): 金山公卫条码柜支持高值更新跟进和安排
- 14:23 Support #28305 (Resolved): 发布组12月考核表
- 10:23 Support #28305 (In Progress): 发布组12月考核表
- 10:22 Support #28305 (Closed): 发布组12月考核表
- 14:08 Support #28299 (Resolved): 永修县医院设备调试（1服务器1制标1打印机（5770）），MAC整理发出来
- 09:49 Support #28299 (In Progress): 永修县医院设备调试（1服务器1制标1打印机（5770）），MAC整理发出来
- 09:48 Support #28299 (Closed): 永修县医院设备调试（1服务器1制标1打印机（5770）），MAC整理发出来
- 13:13 Support #28304 (In Progress): 新项目工作计划安排和准备
- 13:13 Support #28304 (Resolved): 新项目工作计划安排和准备
- 10:22 Support #28304 (In Progress): 新项目工作计划安排和准备
- 10:21 Support #28304 (Closed): 新项目工作计划安排和准备
- 10:53 Support #28306 (In Progress): 江西永修县医联体服务器上架要求了解
- 10:53 Support #28306 (Closed): 江西永修县医联体服务器上架要求了解
- 10:34 Support #28133 (To Be Closed): 15505 上海九院上架单睿智提示出现异常 需要开发查看
- 09:48 Support #28133 (Resolved): 15505 上海九院上架单睿智提示出现异常 需要开发查看
- 10:34 Support #28286 (To Be Closed): 15585 九院总院有16个单子需要补上架
- 09:53 Support #28286: 15585 九院总院有16个单子需要补上架
- 2025-12-23 1h 1)远程给开发处理上架单下发到scms系统，上架点名称不对远程数据库改名称告知现场取客户端收货
- 09:47 Support #28286 (Resolved): 15585 九院总院有16个单子需要补上架
- 10:34 Support #27174 (To Be Closed): 公司G30工控机镜像还原，ntp环境安装，新镜像制作
- 09:51 Support #27174: 公司G30工控机镜像还原，ntp环境安装，新镜像制作
- 2025-12-23 1.5h 1)公司G30工控机镜像制作,量产柜镜像ntp环境安装，制作完成像还原测试正常
- 10:34 Support #28241 (To Be Closed): 公司K302工控机镜像制作
- 09:50 Support #28241: 公司K302工控机镜像制作
- 2025-12-23 2.5h 1)公司K302工控机镜像制作,制标和量产柜镜像制作完成，一代柜镜像还原测试正常
- 10:33 Support #28282 (To Be Closed): 请假3小时
- 10:33 Support #28302 (Resolved): 调休一小时
- 10:17 Support #28302 (In Progress): 调休一小时
- 10:17 Support #28302 (Closed): 调休一小时
- 调休一小时
- 10:32 Support #28267 (To Be Closed): 六院菱商更新
- 10:28 Support #28267: 六院菱商更新
- 12/23
更新完成，现场测试基本功能没有问题 - 10:25 Support #28267 (In Progress): 六院菱商更新
- 10:16 Support #28267 (Resolved): 六院菱商更新
- 10:32 Support #28272 (To Be Closed): 15589-胸科医院-有4个单子因为科室没绑定没收到上架单
- 10:27 Support #28272: 15589-胸科医院-有4个单子因为科室没绑定没收到上架单
- 12/23
科室没有关联，关联之后，重发上架单数据正常 - 10:16 Support #28272 (Resolved): 15589-胸科医院-有4个单子因为科室没绑定没收到上架单
- 10:32 Support #28269 (To Be Closed): 公司工控机安装系统
- 10:27 Support #28269: 公司工控机安装系统
- 12/23
一台工控机安装系统 - 10:16 Support #28269 (Resolved): 公司工控机安装系统
- 10:32 Support #28301 (To Be Closed): 15574-胸科医院-胸科3号冰箱体外的上架单收不到
- 10:26 Support #28301: 15574-胸科医院-胸科3号冰箱体外的上架单收不到
- 12/23
冰箱科室不对，修改科室后恢复正常 - 10:16 Support #28301 (Resolved): 15574-胸科医院-胸科3号冰箱体外的上架单收不到
- 10:16 Support #28301 (Closed): 15574-胸科医院-胸科3号冰箱体外的上架单收不到
- 15574-胸科医院-胸科3号冰箱体外的上架单收不到
- 10:30 Support #28104 (To Be Closed): 岳阳高值更新同步人员账号权限bug跟进和安排
- 10:30 Support #28264 (To Be Closed): 厦门苏颂更新SPD切换制标视图安排
- 10:30 Support #28285 (To Be Closed): 开工会（九院，中山六，南方珠江，江西永修）
- 10:17 Support #28303 (In Progress): 六院菱商版本记录更新
- 10:17 Support #28303 (Closed): 六院菱商版本记录更新
- 六院菱商版本记录更新
- 09:54 Support #28135 (Closed): 江西永修县项目跟进
- 09:48 Support #28284 (In Progress): 15582 九院上架单少收到数据
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