活动
从 2025-12-17 到 2025-12-26
2025-12-26
- 18:02 Support #28140 (Feedback): 南方医院量产柜工厂进度跟进，Mac信息记录
- 18:02 Support #28327 (Resolved): 上海九院加密狗，量产柜mac信息整理
- 09:41 Support #28327: 上海九院加密狗，量产柜mac信息整理
- 2025-12-25 0.5h 1）量产柜mac信息整理完成
- 09:38 Support #28327 (In Progress): 上海九院加密狗，量产柜mac信息整理
- 09:34 Support #28327 (Resolved): 上海九院加密狗，量产柜mac信息整理
- 17:59 Support #28284 (Feedback): 15582 九院上架单少收到数据
- 09:42 Support #28284: 15582 九院上架单少收到数据
- 2025-12-25 0.5h 1）需要spd提供出库耗材hrp系统对应的序列号给开发调查，现场还在沟通确认中需反馈
- 17:59 Support #28363 (Closed): 15631 九院总院w03020567无法收费
- 15:01 Support #28325 (Closed): 请假1小时
- 11:35 Support #28325 (To Be Closed): 请假1小时
- 09:29 Support #28325: 请假1小时
- 2025-12-25 1h 1）请假1小时
- 15:01 Support #28329 (Closed): 15609 九院北院扫码枪异常无法使用
- 11:35 Support #28329 (To Be Closed): 15609 九院北院扫码枪异常无法使用
- 09:34 Support #28329: 15609 九院北院扫码枪异常无法使用
- 2025-12-25 0.75h 1）硬件连接问题，指导现场重新检查底座链接后恢复
- 15:01 Support #28318 (Closed): 岳阳市中心医院更新问题准备和沟通
- 11:35 Support #28318 (To Be Closed): 岳阳市中心医院更新问题准备和沟通
- 10:16 Support #28318 (Resolved): 岳阳市中心医院更新问题准备和沟通
- 09:30 Support #28318: 岳阳市中心医院更新问题准备和沟通
- 12/25
等验收之后更新，更新上传到服务器和11台工控机 - 15:01 Support #28332 (Closed): 15604-南方增城-眼科科室手术单SPD系统完成手术单智能柜没有关单
- 11:35 Support #28332 (To Be Closed): 15604-南方增城-眼科科室手术单SPD系统完成手术单智能柜没有关单
- 09:28 Support #28332: 15604-南方增城-眼科科室手术单SPD系统完成手术单智能柜没有关单
- 12/25
没有收到spd发的关闭手术单的消息，已经回复现场 - 15:01 Support #28287 (Closed): 15573 九院总院10号楼1楼智能柜有一新科室需要添加
- 11:35 Support #28287 (To Be Closed): 15573 九院总院10号楼1楼智能柜有一新科室需要添加
- 09:35 Support #28287: 15573 九院总院10号楼1楼智能柜有一新科室需要添加
- 2025-12-25 1.25h 1）九院总院10号楼1楼智能柜有一新科室需要添加完成
- 15:00 Support #28303 (Closed): 六院菱商版本记录更新
- 11:35 Support #28303 (To Be Closed): 六院菱商版本记录更新
- 15:00 Support #28328 (Closed): 15605 钦州医院标签打印模版调整
- 11:36 Support #28328 (To Be Closed): 15605 钦州医院标签打印模版调整
- 09:37 Support #28328: 15605 钦州医院标签打印模版调整
- 2025-12-25 1.5h 1）转工程单给开发，远程调整模板设置后打印符合现场需求
- 15:00 Support #28360 (Closed): 深圳二院开发信息沟通支持
- 11:35 Support #28360 (To Be Closed): 深圳二院开发信息沟通支持
- 10:16 Support #28360 (Resolved): 深圳二院开发信息沟通支持
- 10:16 Support #28360 (Closed): 深圳二院开发信息沟通支持
- 15:00 Support #28331 (Closed): 深圳二院高值冰箱设备信息表修改
- 11:35 Support #28331 (To Be Closed): 深圳二院高值冰箱设备信息表修改
- 15:00 Support #28330 (Closed): 15610 钦州一院标签补打印内容调整
- 11:36 Support #28330 (To Be Closed): 15610 钦州一院标签补打印内容调整
- 09:38 Support #28330: 15610 钦州一院标签补打印内容调整
- 2025-12-25 1h 1）现场更新模板后补打印出现效期时间显示问题。转工程单给开发调查，syhl版本问题，开发一些改代码提测
- 10:17 Support #28362 (In Progress): 出差江西省永修县医院
- 10:17 Support #28362 (To Be Closed): 出差江西省永修县医院
- 出差江西省永修县医院
- 10:16 Support #28361 (In Progress): 江西打印标签重复问题
- 10:16 Support #28361 (Feedback): 江西打印标签重复问题
- 江西打印标签重复问题
- 09:58 Support #28359 (In Progress): 公司18套K302工控机装系统
- 09:58 Support #28359 (Closed): 公司18套K302工控机装系统
- 09:45 Support #28357 (In Progress): fsw状态整理更新
- 09:45 Support #28357 (Feedback): fsw状态整理更新
- 09:43 Support #28352 (In Progress): 上海九院北院发布1套智能柜
- 09:43 Support #28352 (In Progress): 上海九院北院发布1套智能柜
- 09:31 Support #28350: 江西永修县发布准备
- 12/25
设备信息表填写，版本沟通，工厂配置文件下载 - 09:31 Support #28350 (In Progress): 江西永修县发布准备
- 09:30 Support #28350 (Closed): 江西永修县发布准备
- 江西永修县发布准备
- 09:28 Support #28333: 15603-南方增城-sygc消耗报表页面显示系统发生内部错误
- 12/25
从日志上面看不出问题，开发需要看下代码
2025-12-25
- 17:31 Support #28303 (Resolved): 六院菱商版本记录更新
- 17:31 Support #28331 (Resolved): 深圳二院高值冰箱设备信息表修改
- 17:31 Support #28331 (Closed): 深圳二院高值冰箱设备信息表修改
- 深圳二院高值冰箱设备信息表修改
- 17:31 Support #28332 (Resolved): 15604-南方增城-眼科科室手术单SPD系统完成手术单智能柜没有关单
- 17:31 Support #28332 (Closed): 15604-南方增城-眼科科室手术单SPD系统完成手术单智能柜没有关单
- 15604-南方增城-眼科科室手术单SPD系统完成手术单智能柜没有关单
- 17:31 Support #28333 (In Progress): 15603-南方增城-sygc消耗报表页面显示系统发生内部错误
- 17:31 Support #28333 (To Be Closed): 15603-南方增城-sygc消耗报表页面显示系统发生内部错误
- 15603-南方增城-sygc消耗报表页面显示系统发生内部错误
- 16:38 Support #28282 (Closed): 请假3小时
- 16:38 Support #28241 (Closed): 公司K302工控机镜像制作
- 16:38 Support #27174 (Closed): 公司G30工控机镜像还原，ntp环境安装，新镜像制作
- 16:38 Support #28286 (Closed): 15585 九院总院有16个单子需要补上架
- 16:38 Support #28133 (Closed): 15505 上海九院上架单睿智提示出现异常 需要开发查看
- 16:38 Support #28299 (Closed): 永修县医院设备调试（1服务器1制标1打印机（5770）），MAC整理发出来
- 10:37 Support #28299 (To Be Closed): 永修县医院设备调试（1服务器1制标1打印机（5770）），MAC整理发出来
- 10:20 Support #28299: 永修县医院设备调试（1服务器1制标1打印机（5770）），MAC整理发出来
- 2025-12-24 3h 1)永修县医院设备调试（1服务器1制标1打印机（5770））
- 16:38 Support #28301 (Closed): 15574-胸科医院-胸科3号冰箱体外的上架单收不到
- 16:38 Support #28269 (Closed): 公司工控机安装系统
- 16:38 Support #28272 (Closed): 15589-胸科医院-有4个单子因为科室没绑定没收到上架单
- 16:38 Support #28302 (Closed): 调休一小时
- 09:23 Support #28302 (To Be Closed): 调休一小时
- 16:38 Support #28324 (Closed): 南方珠江医院设备调试（1制标工控机，1台斑马打印机（M830大标签）），mac整理发出来
- 10:38 Support #28324 (To Be Closed): 南方珠江医院设备调试（1制标工控机，1台斑马打印机（M830大标签）），mac整理发出来
- 10:22 Support #28324: 南方珠江医院设备调试（1制标工控机，1台斑马打印机（M830大标签）），mac整理发出来
- 2025-12-24 2.5h 1)南方珠江医院设备调试（1制标工控机，1台斑马打印机（M830大标签））
- 10:12 Support #28324 (Resolved): 南方珠江医院设备调试（1制标工控机，1台斑马打印机（M830大标签）），mac整理发出来
- 10:12 Support #28324 (Closed): 南方珠江医院设备调试（1制标工控机，1台斑马打印机（M830大标签）），mac整理发出来
- 16:38 Support #28267 (Closed): 六院菱商更新
- 16:38 Support #28323 (Closed): 15601 九院北院有部分标签无法从睿智系统看到耗材的库存
- 10:38 Support #28323 (To Be Closed): 15601 九院北院有部分标签无法从睿智系统看到耗材的库存
- 10:26 Support #28323 (Resolved): 15601 九院北院有部分标签无法从睿智系统看到耗材的库存
- 10:26 Support #28323: 15601 九院北院有部分标签无法从睿智系统看到耗材的库存
- 2025-12-24 0.5h 1)edes接口数据显示已上架完成并发送spd，相关信息截图发群里告知现场
- 10:09 Support #28323 (In Progress): 15601 九院北院有部分标签无法从睿智系统看到耗材的库存
- 10:09 Support #28323 (Closed): 15601 九院北院有部分标签无法从睿智系统看到耗材的库存
- 16:38 Support #28314 (Closed): 调休一个小时
- 10:34 Support #28314 (To Be Closed): 调休一个小时
- 09:25 Support #28314 (Resolved): 调休一个小时
- 09:23 Support #28314 (Closed): 调休一个小时
- 调休一个小时
- 16:38 Support #28316 (Closed): 江西永修县发布准备和沟通
- 10:34 Support #28316 (To Be Closed): 江西永修县发布准备和沟通
- 09:53 Support #28316: 江西永修县发布准备和沟通
- 12/24
mac地址提供现场，发布计划，行程安排，服务器信息 - 09:52 Support #28316: 江西永修县发布准备和沟通
- 12/24
mac地址提供现场，发布计划，行程安排 - 09:25 Support #28316 (Resolved): 江西永修县发布准备和沟通
- 09:24 Support #28316 (Closed): 江西永修县发布准备和沟通
- 江西永修县发布准备
- 16:38 Support #28262 (Closed): 金山公卫条码柜支持高值更新跟进和安排
- 16:38 Support #28283 (Closed): 15581 九院北部2号楼4楼高值耗材柜子时不时出现服务器内部错误，需要查看
- 10:38 Support #28283 (To Be Closed): 15581 九院北部2号楼4楼高值耗材柜子时不时出现服务器内部错误，需要查看
- 10:24 Support #28283: 15581 九院北部2号楼4楼高值耗材柜子时不时出现服务器内部错误，需要查看
- 2025-12-24 0.5h 1)领用未提交进行归还流程问题，已告知现场正确操作方法，确认没再发生问题
- 10:12 Support #28283 (Resolved): 15581 九院北部2号楼4楼高值耗材柜子时不时出现服务器内部错误，需要查看
- 16:37 Support #28104 (Closed): 岳阳高值更新同步人员账号权限bug跟进和安排
- 16:37 Support #28264 (Closed): 厦门苏颂更新SPD切换制标视图安排
- 16:37 Support #28285 (Closed): 开工会（九院，中山六，南方珠江，江西永修）
- 16:37 Support #28305 (Closed): 发布组12月考核表
- 10:32 Support #28305 (To Be Closed): 发布组12月考核表
- 16:37 Support #28319 (Closed): 珠江医院高值小标签打印机调试
- 10:34 Support #28319 (To Be Closed): 珠江医院高值小标签打印机调试
- 09:25 Support #28319: 珠江医院高值小标签打印机调试
- 12/24
珠江医院高值小标签打印机调试
00:07:4D:FB:5F:8A - 09:25 Support #28319 (Resolved): 珠江医院高值小标签打印机调试
- 09:25 Support #28319 (Closed): 珠江医院高值小标签打印机调试
- 珠江医院高值小标签打印机调试
- 16:37 Support #28239 (Closed): 15549 九院北院2号楼四楼一手术室智能柜无法使用
- 10:38 Support #28239 (To Be Closed): 15549 九院北院2号楼四楼一手术室智能柜无法使用
- 10:24 Support #28239: 15549 九院北院2号楼四楼一手术室智能柜无法使用
- 2025-12-24 0.5h 1)领用未提交进行归还流程问题，已告知现场正确操作方法，确认没再发生问题
- 10:12 Support #28239 (Resolved): 15549 九院北院2号楼四楼一手术室智能柜无法使用
- 16:37 Support #28312 (Closed): 请假1小时
- 10:32 Support #28312 (To Be Closed): 请假1小时
- 09:23 Support #28312 (Resolved): 请假1小时
- 09:22 Support #28312 (Closed): 请假1小时
- 16:37 Support #28306 (Closed): 江西永修县医联体服务器上架要求了解
- 10:33 Support #28306 (To Be Closed): 江西永修县医联体服务器上架要求了解
- 10:33 Support #28306: 江西永修县医联体服务器上架要求了解
- 12/24 公司采购统一网线；12-27上午上架，走架顶线，入网，发布
- 09:31 Support #28306 (Resolved): 江西永修县医联体服务器上架要求了解
- 16:37 Support #28238 (Closed): 15562 九院北院两台手术室智能柜出现服务器内部错误的故障
- 10:38 Support #28238 (To Be Closed): 15562 九院北院两台手术室智能柜出现服务器内部错误的故障
- 10:25 Support #28238: 15562 九院北院两台手术室智能柜出现服务器内部错误的故障
- 2025-12-24 0.5h 1)领用未提交进行归还流程问题，已告知现场正确操作方法，确认没再发生问题
- 10:12 Support #28238 (Resolved): 15562 九院北院两台手术室智能柜出现服务器内部错误的故障
- 16:37 Support #28315 (Closed): 更新反馈单状态
- 10:35 Support #28315 (To Be Closed): 更新反馈单状态
- 09:25 Support #28315 (Resolved): 更新反馈单状态
- 09:24 Support #28315: 更新反馈单状态
- 12/24
15264-六院总院打印出现标签重复的问题
15231-市六总院没有实现打印任务的锁定
12829-市六医院-需要两台打印机可以同时打印
13167-市六医院标签打印平台需要针对于两台打印机进行优化 - 09:24 Support #28315 (Closed): 更新反馈单状态
- 更新反馈单状态
- 16:16 Support #28330 (Resolved): 15610 钦州一院标签补打印内容调整
- 16:16 Support #28330 (Closed): 15610 钦州一院标签补打印内容调整
- 15:38 Support #28328 (Resolved): 15605 钦州医院标签打印模版调整
- 11:09 Support #28328 (In Progress): 15605 钦州医院标签打印模版调整
- 11:08 Support #28328 (Closed): 15605 钦州医院标签打印模版调整
- 14:37 Support #28287 (Resolved): 15573 九院总院10号楼1楼智能柜有一新科室需要添加
- 10:09 Support #28287 (In Progress): 15573 九院总院10号楼1楼智能柜有一新科室需要添加
- 14:11 Support #28329 (Resolved): 15609 九院北院扫码枪异常无法使用
- 14:10 Support #28329 (Closed): 15609 九院北院扫码枪异常无法使用
- 10:38 Support #28325 (Resolved): 请假1小时
- 10:14 Support #28325 (In Progress): 请假1小时
- 10:14 Support #28325 (Closed): 请假1小时
- 10:15 Support #28327 (In Progress): 上海九院加密狗，量产柜mac信息整理
- 10:15 Support #28327 (Closed): 上海九院加密狗，量产柜mac信息整理
- 10:14 Support #28326 (In Progress): 上海九院总院发布1套智能柜，2套条码柜
- 10:12 Support #28140 (In Progress): 南方医院量产柜工厂进度跟进，Mac信息记录
- 09:26 Support #28318 (In Progress): 岳阳市中心医院更新问题准备和沟通
- 09:25 Support #28318 (Resolved): 岳阳市中心医院更新问题准备和沟通
- 09:25 Support #28318 (Closed): 岳阳市中心医院更新问题准备和沟通
- 岳阳市中心医院更新问题准备和沟通
2025-12-24
- 14:27 Support #28262 (To Be Closed): 金山公卫条码柜支持高值更新跟进和安排
- 14:23 Support #28305 (Resolved): 发布组12月考核表
- 10:23 Support #28305 (In Progress): 发布组12月考核表
- 10:22 Support #28305 (Closed): 发布组12月考核表
- 14:08 Support #28299 (Resolved): 永修县医院设备调试（1服务器1制标1打印机（5770）），MAC整理发出来
- 09:49 Support #28299 (In Progress): 永修县医院设备调试（1服务器1制标1打印机（5770）），MAC整理发出来
- 09:48 Support #28299 (Closed): 永修县医院设备调试（1服务器1制标1打印机（5770）），MAC整理发出来
- 13:13 Support #28304 (In Progress): 新项目工作计划安排和准备
- 13:13 Support #28304 (Resolved): 新项目工作计划安排和准备
- 10:22 Support #28304 (In Progress): 新项目工作计划安排和准备
- 10:21 Support #28304 (In Progress): 新项目工作计划安排和准备
- 10:53 Support #28306 (In Progress): 江西永修县医联体服务器上架要求了解
- 10:53 Support #28306 (Closed): 江西永修县医联体服务器上架要求了解
- 10:34 Support #28133 (To Be Closed): 15505 上海九院上架单睿智提示出现异常 需要开发查看
- 09:48 Support #28133 (Resolved): 15505 上海九院上架单睿智提示出现异常 需要开发查看
- 10:34 Support #28286 (To Be Closed): 15585 九院总院有16个单子需要补上架
- 09:53 Support #28286: 15585 九院总院有16个单子需要补上架
- 2025-12-23 1h 1)远程给开发处理上架单下发到scms系统，上架点名称不对远程数据库改名称告知现场取客户端收货
- 09:47 Support #28286 (Resolved): 15585 九院总院有16个单子需要补上架
- 10:34 Support #27174 (To Be Closed): 公司G30工控机镜像还原，ntp环境安装，新镜像制作
- 09:51 Support #27174: 公司G30工控机镜像还原，ntp环境安装，新镜像制作
- 2025-12-23 1.5h 1)公司G30工控机镜像制作,量产柜镜像ntp环境安装，制作完成像还原测试正常
- 10:34 Support #28241 (To Be Closed): 公司K302工控机镜像制作
- 09:50 Support #28241: 公司K302工控机镜像制作
- 2025-12-23 2.5h 1)公司K302工控机镜像制作,制标和量产柜镜像制作完成，一代柜镜像还原测试正常
- 10:33 Support #28282 (To Be Closed): 请假3小时
- 10:33 Support #28302 (Resolved): 调休一小时
- 10:17 Support #28302 (In Progress): 调休一小时
- 10:17 Support #28302 (Closed): 调休一小时
- 调休一小时
- 10:32 Support #28267 (To Be Closed): 六院菱商更新
- 10:28 Support #28267: 六院菱商更新
- 12/23
更新完成，现场测试基本功能没有问题 - 10:25 Support #28267 (In Progress): 六院菱商更新
- 10:16 Support #28267 (Resolved): 六院菱商更新
- 10:32 Support #28272 (To Be Closed): 15589-胸科医院-有4个单子因为科室没绑定没收到上架单
- 10:27 Support #28272: 15589-胸科医院-有4个单子因为科室没绑定没收到上架单
- 12/23
科室没有关联，关联之后，重发上架单数据正常 - 10:16 Support #28272 (Resolved): 15589-胸科医院-有4个单子因为科室没绑定没收到上架单
- 10:32 Support #28269 (To Be Closed): 公司工控机安装系统
- 10:27 Support #28269: 公司工控机安装系统
- 12/23
一台工控机安装系统 - 10:16 Support #28269 (Resolved): 公司工控机安装系统
- 10:32 Support #28301 (To Be Closed): 15574-胸科医院-胸科3号冰箱体外的上架单收不到
- 10:26 Support #28301: 15574-胸科医院-胸科3号冰箱体外的上架单收不到
- 12/23
冰箱科室不对，修改科室后恢复正常 - 10:16 Support #28301 (Resolved): 15574-胸科医院-胸科3号冰箱体外的上架单收不到
- 10:16 Support #28301 (Closed): 15574-胸科医院-胸科3号冰箱体外的上架单收不到
- 15574-胸科医院-胸科3号冰箱体外的上架单收不到
- 10:30 Support #28104 (To Be Closed): 岳阳高值更新同步人员账号权限bug跟进和安排
- 10:30 Support #28264 (To Be Closed): 厦门苏颂更新SPD切换制标视图安排
- 10:30 Support #28285 (To Be Closed): 开工会（九院，中山六，南方珠江，江西永修）
- 10:17 Support #28303 (In Progress): 六院菱商版本记录更新
- 10:17 Support #28303 (Closed): 六院菱商版本记录更新
- 六院菱商版本记录更新
- 09:54 Support #28135 (Closed): 江西永修县项目跟进
- 09:48 Support #28284 (In Progress): 15582 九院上架单少收到数据
2025-12-23
- 18:11 Support #28137 (Feedback): 江西门禁人脸激活问题沟通
- 18:11 Support #28285 (Resolved): 开工会（九院，中山六，南方珠江，江西永修）
- 15:01 Support #28285 (Closed): 开工会（九院，中山六，南方珠江，江西永修）
- 16:27 Support #28140 (Feedback): 南方医院量产柜工厂进度跟进，Mac信息记录
- 16:25 Support #28238 (In Progress): 15562 九院北院两台手术室智能柜出现服务器内部错误的故障
- 13:20 Support #28238: 15562 九院北院两台手术室智能柜出现服务器内部错误的故障
- 2025-12-22 0.5h 1)现场操作流程问题，领出未提交再归还导致问题，反馈现场规范流程
- 16:24 Support #28287 (Closed): 15573 九院总院10号楼1楼智能柜有一新科室需要添加
- 16:23 Support #28133 (In Progress): 15505 上海九院上架单睿智提示出现异常 需要开发查看
- 16:10 Support #28286 (In Progress): 15585 九院总院有16个单子需要补上架
- 16:10 Support #28286 (Closed): 15585 九院总院有16个单子需要补上架
- 16:08 Support #27174 (Resolved): 公司G30工控机镜像还原，ntp环境安装，新镜像制作
- 16:08 Support #28241 (Resolved): 公司K302工控机镜像制作
- 13:22 Support #28241: 公司K302工控机镜像制作
- 2025-12-22 2.5h 1)K302工控机制标镜像制作还原测试正常；2）一代柜镜像还原测试正常；3）量产柜镜像制作还原正常
- 16:08 Support #28284 (Resolved): 15582 九院上架单少收到数据
- 13:25 Support #28284 (In Progress): 15582 九院上架单少收到数据
- 13:25 Support #28284 (Feedback): 15582 九院上架单少收到数据
- 15:01 Support #28135 (To Be Closed): 江西永修县项目跟进
- 14:23 Support #28244 (Closed): FSW15564钦州B006无法退出登录
- 11:46 Support #28244 (To Be Closed): FSW15564钦州B006无法退出登录
- 14:23 Support #28259 (Closed): 发布组周工作计划
- 11:46 Support #28259 (To Be Closed): 发布组周工作计划
- 14:23 Support #28240 (Closed): 请假1小时
- 13:16 Support #28240: 请假1小时
- 2025-12-22 1h 请假1小时
- 11:47 Support #28240 (To Be Closed): 请假1小时
- 14:23 Support #28260 (Closed): 研发部周例会
- 11:46 Support #28260 (To Be Closed): 研发部周例会
- 14:23 Support #28245 (Closed): 15549-九院北院-2号楼四楼一手术室智能柜无法使用
- 09:19 Support #28245 (To Be Closed): 15549-九院北院-2号楼四楼一手术室智能柜无法使用
- 14:23 Support #28247 (Closed): 15406-广州中西医结合-近效期提示更改
- 09:19 Support #28247 (To Be Closed): 15406-广州中西医结合-近效期提示更改
- 14:23 Support #28120 (Closed): 六院菱商更新准备和沟通
- 09:19 Support #28120 (To Be Closed): 六院菱商更新准备和沟通
- 14:23 Support #28248 (Closed): 更新反馈单状态
- 09:18 Support #28248 (To Be Closed): 更新反馈单状态
- 14:23 Support #28234 (Closed): 15540 九院总院需要新增一个普外二病区
- 13:18 Support #28234: 15540 九院总院需要新增一个普外二病区
- 2025-12-22 1h 1)九院总院需要新增一个普外二病区，已新建科室做好内外关联，打印机设置仓间科室
- 11:47 Support #28234 (To Be Closed): 15540 九院总院需要新增一个普外二病区
- 14:23 Support #28242 (Closed): 请假1小时
- 11:46 Support #28242 (To Be Closed): 请假1小时
- 14:23 Support #28249 (Closed): 15045-广州中医药大学第一附属医院白云医院-客户端登录异常
- 09:18 Support #28249 (To Be Closed): 15045-广州中医药大学第一附属医院白云医院-客户端登录异常
- 14:23 Support #28250 (Closed): 公司测试环境冰箱版本和配置整理
- 09:18 Support #28250 (To Be Closed): 公司测试环境冰箱版本和配置整理
- 14:23 Support #28251 (Closed): 15535-岳阳市中心医院-视频查询功能单个视频时长修改
- 09:18 Support #28251 (To Be Closed): 15535-岳阳市中心医院-视频查询功能单个视频时长修改
- 14:23 Support #28252 (Closed): 六院菱商更新准备和沟通
- 09:18 Support #28252 (To Be Closed): 六院菱商更新准备和沟通
- 14:23 Support #28253 (Closed): 更新反馈单状态
- 09:18 Support #28253 (To Be Closed): 更新反馈单状态
- 14:23 Support #28038 (Closed): 15460 天津中医药大学附一spd消耗，我方未消耗
- 13:17 Support #28038: 15460 天津中医药大学附一spd消耗，我方未消耗
- 2025-12-22 1h 1)取edes日志给开发调查，开发反馈需要spd提供视图数据插入前后日志
- 11:47 Support #28038 (To Be Closed): 15460 天津中医药大学附一spd消耗，我方未消耗
- 14:22 Support #28246 (Closed): FSW15412 南方医院删除制标任务恢复需求
- 11:46 Support #28246 (To Be Closed): FSW15412 南方医院删除制标任务恢复需求
- 14:22 Support #28255 (Closed): 15569 九院总院有一新科室需要上架
- 13:18 Support #28255: 15569 九院总院有一新科室需要上架
- 2025-12-22 1h 1)九院总院需要新增一个普外一病区，已新建科室做好内外关联，打印机设置仓间科室
- 11:47 Support #28255 (To Be Closed): 15569 九院总院有一新科室需要上架
- 14:22 Support #28233 (Closed): 调休一个小时
- 11:46 Support #28233 (To Be Closed): 调休一个小时
- 14:22 Support #28256 (Closed): 15570 7号楼9楼手术室S08控制室高值柜分辨率异常
- 11:47 Support #28256 (To Be Closed): 15570 7号楼9楼手术室S08控制室高值柜分辨率异常
- 14:22 Support #28237 (Closed): 15548-广州中西医结合-指纹模块
- 11:46 Support #28237 (To Be Closed): 15548-广州中西医结合-指纹模块
- 09:45 Support #28237: 15548-广州中西医结合-指纹模块
- 12/22
硬件问题，后续观察一下，已经反馈现场 - 09:20 Support #28237 (Resolved): 15548-广州中西医结合-指纹模块
- 14:22 Support #28204 (Closed): 日喀则高值上线支持
- 11:46 Support #28204 (To Be Closed): 日喀则高值上线支持
- 13:24 Support #28283 (In Progress): 15581 九院北部2号楼4楼高值耗材柜子时不时出现服务器内部错误，需要查看
- 13:23 Support #28283 (Closed): 15581 九院北部2号楼4楼高值耗材柜子时不时出现服务器内部错误，需要查看
- 13:19 Support #28172: 六院上药-临港2套量产柜换平板需远程发布配置客户端
- 2025-12-22 0.5h 1)和现场确认更换时间，本周待定
- 13:14 Support #28282: 请假3小时
- 2025-12-23 3h 请假3小时
- 13:14 Support #28282 (Resolved): 请假3小时
- 13:14 Support #28282 (Closed): 请假3小时
- 11:46 Support #28281 (In Progress): 南方珠江虚拟机服务器环境安装检查
- 11:46 Support #28281 (In Progress): 南方珠江虚拟机服务器环境安装检查
- 09:59 Support #28280 (In Progress): 待发布FSW整理
- 09:59 Support #28280 (In Progress): 待发布FSW整理
- 09:44 Support #28269: 公司工控机安装系统
- 12/22
两台工控机安装系统 - 09:43 Support #28269 (In Progress): 公司工控机安装系统
- 09:20 Support #28269 (Resolved): 公司工控机安装系统
- 09:20 Support #28269 (Closed): 公司工控机安装系统
- 公司两台工控机安装系统
- 09:43 Support #28272 (In Progress): 15589-胸科医院-有4个单子因为科室没绑定没收到上架单
- 09:25 Support #28272 (Closed): 15589-胸科医院-有4个单子因为科室没绑定没收到上架单
- 15574-胸科医院-胸科3号冰箱体外的上架单收不到
- 09:20 Support #28267 (In Progress): 六院菱商更新
- 09:20 Support #28267 (Resolved): 六院菱商更新
- 09:19 Support #28267 (Closed): 六院菱商更新
- 09:17 Support #28264 (In Progress): 厦门苏颂更新SPD切换制标视图安排
- 09:17 Support #28264 (Closed): 厦门苏颂更新SPD切换制标视图安排
- 09:16 Support #28104 (In Progress): 岳阳高值更新同步人员账号权限bug跟进和安排
- 09:15 Support #28262 (In Progress): 金山公卫条码柜支持高值更新跟进和安排
- 09:15 Support #28262 (Closed): 金山公卫条码柜支持高值更新跟进和安排
2025-12-22
- 17:59 Support #28241 (In Progress): 公司K302工控机镜像制作
- 16:14 Support #28241 (Resolved): 公司K302工控机镜像制作
- 10:44 Support #28241 (In Progress): 公司K302工控机镜像制作
- 10:44 Support #28241 (Closed): 公司K302工控机镜像制作
- 17:36 Support #28256 (Resolved): 15570 7号楼9楼手术室S08控制室高值柜分辨率异常
- 16:20 Support #28256 (In Progress): 15570 7号楼9楼手术室S08控制室高值柜分辨率异常
- 16:20 Support #28256 (Closed): 15570 7号楼9楼手术室S08控制室高值柜分辨率异常
- 17:05 Support #28260 (Resolved): 研发部周例会
- 17:05 Support #28260 (Closed): 研发部周例会
- 17:05 Support #28259 (Resolved): 发布组周工作计划
- 17:05 Support #28259 (Closed): 发布组周工作计划
- 16:55 Support #28204 (Resolved): 日喀则高值上线支持
- 10:16 Support #28204 (In Progress): 日喀则高值上线支持
- 16:14 Support #28255 (Resolved): 15569 九院总院有一新科室需要上架
- 16:14 Support #28255 (Closed): 15569 九院总院有一新科室需要上架
- 16:13 Support #28244 (Resolved): FSW15564钦州B006无法退出登录
- 13:56 Support #28244 (In Progress): FSW15564钦州B006无法退出登录
- 13:56 Support #28244 (Closed): FSW15564钦州B006无法退出登录
- 16:13 Support #28246 (Resolved): FSW15412 南方医院删除制标任务恢复需求
- 14:13 Support #28246 (In Progress): FSW15412 南方医院删除制标任务恢复需求
- 14:13 Support #28246 (Closed): FSW15412 南方医院删除制标任务恢复需求
- 14:18 Support #28253 (Closed): 更新反馈单状态
- 更新反馈单状态
- 14:18 Support #28252 (Closed): 六院菱商更新准备和沟通
- 六院菱商更新准备和沟通
- 14:17 Support #28251 (Closed): 15535-岳阳市中心医院-视频查询功能单个视频时长修改
- 15535-岳阳市中心医院-视频查询功能单个视频时长修改
- 14:17 Support #28250 (Closed): 公司测试环境冰箱版本和配置整理
- 公司测试环境冰箱版本和配置整理
- 14:16 Support #28249 (Closed): 15045-广州中医药大学第一附属医院白云医院-客户端登录异常
- 15045-广州中医药大学第一附属医院白云医院-客户端登录异常
- 14:14 Support #28248 (Closed): 更新反馈单状态
- 更新反馈单状态
- 14:13 Support #28247 (Closed): 15406-广州中西医结合-近效期提示更改
- 15406-广州中西医结合-近效期提示更改
- 14:12 Support #28245 (Closed): 15549-九院北院-2号楼四楼一手术室智能柜无法使用
- 15549-九院北院-2号楼四楼一手术室智能柜无法使用
- 13:44 Support #28168 (Closed): 请假1小时
- 13:44 Support #27905 (Closed): 15235 深圳市第二人民医院龙华医院人员登录问题 补取日志给开发
- 13:44 Support #28236 (Closed): 请假1天
- 10:36 Support #28236 (To Be Closed): 请假1天
- 10:18 Support #28236: 请假1天
- 2025-12-19 8h 请假1天
- 10:18 Support #28236 (Resolved): 请假1天
- 10:17 Support #28236 (Closed): 请假1天
- 13:44 Support #28173 (Closed): 日喀则发布sqlynx工具
- 13:44 Support #28176 (Closed): 芜湖VPN堡垒机测试
- 13:44 Support #28177 (Closed): 芜湖DSA人脸识别黑屏
- 13:44 Support #28179 (Closed): 15481-广州花都区人民医院-客户端日志未上传
- 13:44 Support #28171 (Closed): FSW15529 粤北补拉制标任务
- 13:44 Support #28180 (Closed): 15329-江西省人民医院-红谷滩spd中心高值不打印
- 13:44 Support #28098 (Closed): 南方医院，深圳儿童发布准备
- 13:44 Support #28181 (Closed): 江西更新平板发布客户端M00005,修改配置
- 13:44 Support #28105 (Closed): 日喀则VPN堡垒机申请
- 13:44 Support #28164 (Closed): 上海九院总院打印标签出现乱码问题
- 10:36 Support #28164 (To Be Closed): 上海九院总院打印标签出现乱码问题
- 10:22 Support #28164: 上海九院总院打印标签出现乱码问题
- 2025-12-18 1h 1)打印机异常打印void乱码，联系现场做打印机校准后恢复
- 13:44 Support #28182 (Closed): 更新反馈单状态
- 13:44 Support #28183 (Closed): 5503-江西省人民医院-人脸识别不可用
- 13:43 Support #28178 (Closed): 调休一个小时
- 13:43 Support #28184 (Closed): 曙光西院版本记录更新
- 13:43 Support #28185 (Closed): 更新反馈单状态
- 13:43 Support #28155 (Closed): 15527 九院总院10号楼1楼柜子要改变柜灯逻辑
- 10:36 Support #28155 (To Be Closed): 15527 九院总院10号楼1楼柜子要改变柜灯逻辑
- 10:23 Support #28155: 15527 九院总院10号楼1楼柜子要改变柜灯逻辑
- 2025-12-18 1h 1)远程更改小托柜指引灯上电自启动设置
- 13:43 Support #28169 (Closed): 调休一小时
- 13:43 Support #28186 (Closed): 日喀则发布小结
- 10:32 Support #28186 (To Be Closed): 日喀则发布小结
- 13:43 Support #28175 (Closed): 南方医院大标签和低值斑马打印机固件更新
- 10:36 Support #28175 (To Be Closed): 南方医院大标签和低值斑马打印机固件更新
- 10:25 Support #28175: 南方医院大标签和低值斑马打印机固件更新
- 2025-12-18 1h 1)南方医院大标签和低值斑马打印机固件更新
- 13:43 Support #28205 (Closed): FSW15545 南京泰康内镜中心智能柜无法查询视频
- 10:32 Support #28205 (To Be Closed): FSW15545 南京泰康内镜中心智能柜无法查询视频
- 13:43 Support #28231 (Closed): 调休3个小时
- 10:34 Support #28231 (To Be Closed): 调休3个小时
- 10:17 Support #28231 (Resolved): 调休3个小时
- 10:16 Support #28231 (Closed): 调休3个小时
- 调休3个小时
- 13:43 Support #27980 (Closed): 斑马打印机固件升级文档整理上传
- 10:36 Support #27980 (To Be Closed): 斑马打印机固件升级文档整理上传
- 10:25 Support #27980: 斑马打印机固件升级文档整理上传
- 2025-12-18 0.5h 1)斑马打印机固件升级文档整理上传teams
- 13:43 Support #28174 (Closed): FSW15531 钦州B006柜人脸识别效率低
- 10:33 Support #28174 (To Be Closed): FSW15531 钦州B006柜人脸识别效率低
- 13:43 Support #28232 (Closed): 15549-九院北院-2号楼四楼一手术室智能柜无法使用
- 10:35 Support #28232 (To Be Closed): 15549-九院北院-2号楼四楼一手术室智能柜无法使用
- 10:17 Support #28232: 15549-九院北院-2号楼四楼一手术室智能柜无法使用
- 12/19
1.流程问题。需要领用，在归还，不然回报错，后续回优化
2.两套柜子是否是给相同的科室用的，是就没有影响，如果不是就回有问题，上架不知道往哪里放 - 10:17 Support #28232 (Resolved): 15549-九院北院-2号楼四楼一手术室智能柜无法使用
- 10:16 Support #28232 (Closed): 15549-九院北院-2号楼四楼一手术室智能柜无法使用
- 15549-九院北院-2号楼四楼一手术室智能柜无法使用
- 13:43 Support #27981 (Closed): 15406-广州中西医结合-近效期提示更改
- 10:35 Support #27981 (To Be Closed): 15406-广州中西医结合-近效期提示更改
- 10:18 Support #27981 (Resolved): 15406-广州中西医结合-近效期提示更改
- 13:43 Support #28139 (Closed): 江西退回来1台打印机测试
- 10:37 Support #28139 (To Be Closed): 江西退回来1台打印机测试
- 10:30 Support #28139: 江西退回来1台打印机测试
- 2025-12-18 2.5h 1)江西退回来1台打印机测试，打印不清晰，已反馈备注还给设备部
- 13:43 Support #28206 (Closed): 钦州B007改ip发布monitor
- 10:33 Support #28206 (To Be Closed): 钦州B007改ip发布monitor
- 13:02 Support #28172 (Feedback): 六院上药-临港2套量产柜换平板需远程发布配置客户端
- 11:59 Support #28038 (Resolved): 15460 天津中医药大学附一spd消耗，我方未消耗
- 10:17 Support #28038 (In Progress): 15460 天津中医药大学附一spd消耗，我方未消耗
- 11:23 Support #28242 (Resolved): 请假1小时
- 11:22 Support #28242 (Closed): 请假1小时
- 11:06 Support #28234 (Resolved): 15540 九院总院需要新增一个普外二病区
- 10:17 Support #28234 (In Progress): 15540 九院总院需要新增一个普外二病区
- 10:16 Support #28234 (Closed): 15540 九院总院需要新增一个普外二病区
- 10:37 Support #28240 (Resolved): 请假1小时
- 10:29 Support #28240 (In Progress): 请假1小时
- 10:29 Support #28240 (Closed): 请假1小时
- 10:36 Support #28238 (Feedback): 15562 九院北院两台手术室智能柜出现服务器内部错误的故障
- 10:20 Support #28238 (In Progress): 15562 九院北院两台手术室智能柜出现服务器内部错误的故障
- 10:20 Support #28238 (Closed): 15562 九院北院两台手术室智能柜出现服务器内部错误的故障
- 10:35 Support #28235 (Feedback): 15545-南京泰康-内镜中心智能柜无法查询视频
- 10:17 Support #28235 (In Progress): 15545-南京泰康-内镜中心智能柜无法查询视频
- 10:17 Support #28235 (Feedback): 15545-南京泰康-内镜中心智能柜无法查询视频
- 15545-南京泰康-内镜中心智能柜无法查询视频
- 10:35 Support #28233 (Resolved): 调休一个小时
- 10:18 Support #28233 (In Progress): 调休一个小时
- 10:17 Support #28233 (Resolved): 调休一个小时
- 10:16 Support #28233 (Closed): 调休一个小时
- 15406-广州中西医结合-近效期提示更改
- 10:28 Support #28239 (In Progress): 15549 九院北院2号楼四楼一手术室智能柜无法使用
- 10:28 Support #28239 (Closed): 15549 九院北院2号楼四楼一手术室智能柜无法使用
- 10:27 Support #28140 (In Progress): 南方医院量产柜工厂进度跟进，Mac信息记录
- 10:18 Support #28237 (In Progress): 15548-广州中西医结合-指纹模块
- 10:18 Support #28237 (Closed): 15548-广州中西医结合-指纹模块
- 15548-广州中西医结合-指纹模块
2025-12-19
- 17:35 Support #28204 (Resolved): 日喀则高值上线支持
- 10:33 Support #28204 (In Progress): 日喀则高值上线支持
- 10:33 Support #28204 (Closed): 日喀则高值上线支持
- 15:47 Support #26574 (New): 上海九院发布跟进
- 15:44 Support #28174: FSW15531 钦州B006柜人脸识别效率低
- 12/19 修改BaiDuFaceConfig.txt 修改"mirrorRGB": 1,"mirrorNIR": 1,"RGBRevert": true, 效果改善现场使用观察
- 15:38 Support #28174 (Resolved): FSW15531 钦州B006柜人脸识别效率低
- 15:39 Support #28206 (Resolved): 钦州B007改ip发布monitor
- 15:39 Support #28206 (Closed): 钦州B007改ip发布monitor
- 14:14 Support #28186 (Resolved): 日喀则发布小结
- 14:13 Support #28205: FSW15545 南京泰康内镜中心智能柜无法查询视频
- 12/19 记录已补全；需要更新SyVideoMonitor（现场还是vsftp的老版本）；转交King考虑发布步骤
- 14:12 Support #28205 (Resolved): FSW15545 南京泰康内镜中心智能柜无法查询视频
- 13:14 Support #28205 (In Progress): FSW15545 南京泰康内镜中心智能柜无法查询视频
- 13:14 Support #28205 (Closed): FSW15545 南京泰康内镜中心智能柜无法查询视频
- 09:31 Support #28105 (To Be Closed): 日喀则VPN堡垒机申请
- 09:31 Support #28098 (To Be Closed): 南方医院，深圳儿童发布准备
- 09:31 Support #28177 (To Be Closed): 芜湖DSA人脸识别黑屏
- 09:31 Support #28176 (To Be Closed): 芜湖VPN堡垒机测试
- 09:31 Support #28171 (To Be Closed): FSW15529 粤北补拉制标任务
- 09:31 Support #28173 (To Be Closed): 日喀则发布sqlynx工具
- 09:31 Support #28168 (To Be Closed): 请假1小时
- 09:25 Support #28164 (Resolved): 上海九院总院打印标签出现乱码问题
- 09:24 Support #28164 (To Be Closed): 上海九院总院打印标签出现乱码问题
- 09:25 Support #28155 (Resolved): 15527 九院总院10号楼1楼柜子要改变柜灯逻辑
- 09:24 Support #28155 (To Be Closed): 15527 九院总院10号楼1楼柜子要改变柜灯逻辑
- 09:25 Support #27980 (Resolved): 斑马打印机固件升级文档整理上传
- 09:24 Support #27980 (To Be Closed): 斑马打印机固件升级文档整理上传
- 09:25 Support #28175 (Resolved): 南方医院大标签和低值斑马打印机固件更新
- 09:24 Support #28175 (To Be Closed): 南方医院大标签和低值斑马打印机固件更新
- 09:24 Support #27905 (To Be Closed): 15235 深圳市第二人民医院龙华医院人员登录问题 补取日志给开发
- 09:24 Support #28169 (To Be Closed): 调休一小时
2025-12-18
- 18:03 Support #28174: FSW15531 钦州B006柜人脸识别效率低
- 12/18 现场沟通，现场环境沟通和测试
- 13:26 Support #28174 (In Progress): FSW15531 钦州B006柜人脸识别效率低
- 13:25 Support #28174 (Closed): FSW15531 钦州B006柜人脸识别效率低
- 18:03 Support #28186 (In Progress): 日喀则发布小结
- 18:02 Support #28186 (Closed): 日喀则发布小结
- 18:02 Support #28105 (Resolved): 日喀则VPN堡垒机申请
- 18:01 Support #28105: 日喀则VPN堡垒机申请
- 12/18 VPN堡垒机测试；增加mysql和web资源沟通，信息科和堡垒机厂商答复无法加
- 17:59 Support #28178 (To Be Closed): 调休一个小时
- 17:43 Support #28178 (Closed): 调休一个小时
- 调休一个小时
- 17:59 Support #28180 (To Be Closed): 15329-江西省人民医院-红谷滩spd中心高值不打印
- 17:45 Support #28180 (Closed): 15329-江西省人民医院-红谷滩spd中心高值不打印
- 15329-江西省人民医院-红谷滩spd中心高值不打印
- 17:59 Support #28179 (To Be Closed): 15481-广州花都区人民医院-客户端日志未上传
- 17:44 Support #28179 (Closed): 15481-广州花都区人民医院-客户端日志未上传
- 15481-广州花都区人民医院-客户端日志未上传
- 17:59 Support #28181 (To Be Closed): 江西更新平板发布客户端M00005,修改配置
- 17:46 Support #28181 (Closed): 江西更新平板发布客户端M00005,修改配置
- 江西更新平板发布客户端M00005,修改配置
- 17:59 Support #28182 (To Be Closed): 更新反馈单状态
- 17:46 Support #28182 (Closed): 更新反馈单状态
- 更新反馈单状态
- 17:59 Support #28183 (To Be Closed): 5503-江西省人民医院-人脸识别不可用
- 17:48 Support #28183 (Closed): 5503-江西省人民医院-人脸识别不可用
- 5503-江西省人民医院-人脸识别不可用
- 17:59 Support #28184 (To Be Closed): 曙光西院版本记录更新
- 17:49 Support #28184 (Closed): 曙光西院版本记录更新
- 曙光西院版本记录更新
- 17:59 Support #28185 (To Be Closed): 更新反馈单状态
- 17:58 Support #28185 (Closed): 更新反馈单状态
- 六院菱商更新准备和沟通
- 17:50 Support #28139 (Resolved): 江西退回来1台打印机测试
- 09:49 Support #28139 (In Progress): 江西退回来1台打印机测试
- 16:54 Support #27980 (Resolved): 斑马打印机固件升级文档整理上传
- 16:37 Support #28098 (Resolved): 南方医院，深圳儿童发布准备
- 16:27 Support #28071 (Closed): 15481-广州花都区人民医院-客户端日志未上传
- 10:40 Support #28071 (To Be Closed): 15481-广州花都区人民医院-客户端日志未上传
- 10:19 Support #28071: 15481-广州花都区人民医院-客户端日志未上传
- 12/17
提供开发三套设备的主板信息。开发暂时不清楚原因，目前智能怀疑时硬件差异导致 - 10:16 Support #28071 (Resolved): 15481-广州花都区人民医院-客户端日志未上传
- 16:27 Support #28143 (Closed): FSW15523 粤北补拉制标
- 10:33 Support #28143 (To Be Closed): FSW15523 粤北补拉制标
- 16:22 Support #28134 (Closed): 请假1小时
- 10:35 Support #28134 (To Be Closed): 请假1小时
- 09:41 Support #28134: 请假1小时
- 2025-12-17 1h 请假1小时
- 16:22 Support #28096 (Closed): 钦州医院mcims更新,处理异常数据
- 10:35 Support #28096 (To Be Closed): 钦州医院mcims更新,处理异常数据
- 09:42 Support #28096: 钦州医院mcims更新,处理异常数据
- 2025-12-17 1h 1）远程再次确认数据处理情况，告知现场反馈spd数据获取状态结果，没回复
- 16:20 Support #28132 (Closed): 15517 九院北院2号楼4楼一柜子无法扫描归还
- 10:35 Support #28132 (To Be Closed): 15517 九院北院2号楼4楼一柜子无法扫描归还
- 09:49 Support #28132: 15517 九院北院2号楼4楼一柜子无法扫描归还
- 2025-12-17 1.5h 1）远程服务器数据库sql处理改柜子科室问题，处理完成联系现场确认使用情况正常
- 16:20 Support #28070 (Closed): 15456 南方马虎用户管理界面重复账号
- 10:36 Support #28070 (To Be Closed): 15456 南方马虎用户管理界面重复账号
- 09:45 Support #28070: 15456 南方马虎用户管理界面重复账号
- 2025-12-17 1h 1）联系现场给远程，开发协助处理重复数据，sso和sygc重复账号数据处理完成
- 16:20 Support #28103 (Closed): 日喀则高值联调
- 10:33 Support #28103 (To Be Closed): 日喀则高值联调
- 16:20 Support #28167 (Closed): 15329-红谷滩spd中心高值不打印
- 10:40 Support #28167 (To Be Closed): 15329-红谷滩spd中心高值不打印
- 10:17 Support #28167 (Resolved): 15329-红谷滩spd中心高值不打印
- 10:17 Support #28167: 15329-红谷滩spd中心高值不打印
- 12/17
版本在测试中，看看后续使用情况吧，如果只是偶发的话，待观察吧，关闭 - 10:17 Support #28167 (Closed): 15329-红谷滩spd中心高值不打印
- 15329-红谷滩spd中心高值不打印
- 16:19 Support #28073 (Closed): 15470 南方医院标签打印内容优化
- 14:44 Support #28073 (To Be Closed): 15470 南方医院标签打印内容优化
- 14:36 Support #28073 (Resolved): 15470 南方医院标签打印内容优化
- 09:48 Support #28073: 15470 南方医院标签打印内容优化
- 2025-12-17 1.5h 1）从开发获取斑马打印机固件升级包和文档；2）远程现场安装升级小标签打印机固件版本；3）现场再次补打印有问题的标签，显示正常
- 16:19 Support #27949 (Closed): FSW15418涪陵新装门禁人脸无法激活
- 10:32 Support #27949 (To Be Closed): FSW15418涪陵新装门禁人脸无法激活
- 16:19 Support #28166 (Closed): 15503-江西省人民医院-人脸识别不可用
- 10:40 Support #28166 (To Be Closed): 15503-江西省人民医院-人脸识别不可用
- 10:17 Support #28166 (Resolved): 15503-江西省人民医院-人脸识别不可用
- 10:16 Support #28166 (Closed): 15503-江西省人民医院-人脸识别不可用
- 15503-江西省人民医院-人脸识别不可用
- 16:11 Support #28177 (Resolved): 芜湖DSA人脸识别黑屏
- 16:11 Support #28177 (Closed): 芜湖DSA人脸识别黑屏
- 15:56 Support #28176 (Resolved): 芜湖VPN堡垒机测试
- 15:56 Support #28176 (Closed): 芜湖VPN堡垒机测试
- 14:44 Support #28175 (Resolved): 南方医院大标签和低值斑马打印机固件更新
- 14:44 Support #28175 (Closed): 南方医院大标签和低值斑马打印机固件更新
- 13:22 Support #28155 (Resolved): 15527 九院总院10号楼1楼柜子要改变柜灯逻辑
- 09:38 Support #28155 (In Progress): 15527 九院总院10号楼1楼柜子要改变柜灯逻辑
- 09:38 Support #28155 (Closed): 15527 九院总院10号楼1楼柜子要改变柜灯逻辑
- 11:56 Support #26574 (Feedback): 上海九院发布跟进
- 11:56 Support #28135 (Feedback): 江西永修县项目跟进
- 11:53 Support #28173 (Resolved): 日喀则发布sqlynx工具
- 11:30 Support #28173 (In Progress): 日喀则发布sqlynx工具
- 11:30 Support #28173 (Closed): 日喀则发布sqlynx工具
- 11:53 Support #28171 (Resolved): FSW15529 粤北补拉制标任务
- 10:59 Support #28171 (In Progress): FSW15529 粤北补拉制标任务
- 10:59 Support #28171 (Closed): FSW15529 粤北补拉制标任务
- 11:19 Support #28172 (In Progress): 六院上药-临港2套量产柜换平板需远程发布配置客户端
- 11:18 Support #28172 (Feedback): 六院上药-临港2套量产柜换平板需远程发布配置客户端
- 11:09 Support #28164 (Resolved): 上海九院总院打印标签出现乱码问题
- 09:51 Support #28164 (In Progress): 上海九院总院打印标签出现乱码问题
- 09:51 Support #28164 (Closed): 上海九院总院打印标签出现乱码问题
- 11:08 Support #27175: 养志调配柜制标
- 2025-12-18 最细确认情况是现场还在等待入网，未分配ip
- 10:41 Support #28169 (Resolved): 调休一小时
- 10:25 Support #28169 (In Progress): 调休一小时
- 10:25 Support #28169 (Closed): 调休一小时
- 调休一小时
- 10:38 Support #28038 (New): 15460 天津中医药大学附一spd消耗，我方未消耗
- 10:38 Support #28140 (New): 南方医院量产柜工厂进度跟进，Mac信息记录
- 09:46 Support #28140: 南方医院量产柜工厂进度跟进，Mac信息记录
- 2025-12-17 0.5h 1）工厂新生产5套量产柜还在制作中没有调试无法查询mac,现场已经有2套还未安装的mac设备表中已记录
- 09:38 Support #28140 (Feedback): 南方医院量产柜工厂进度跟进，Mac信息记录
- 10:36 Support #27905 (Resolved): 15235 深圳市第二人民医院龙华医院人员登录问题 补取日志给开发
- 10:32 Support #27905 (In Progress): 15235 深圳市第二人民医院龙华医院人员登录问题 补取日志给开发
- 09:44 Support #27905: 15235 深圳市第二人民医院龙华医院人员登录问题 补取日志给开发
- 2025-12-17 1h 1）联系现场给远程，重新取sygc和客户端日志给开发继续调查
- 10:35 Support #28168 (Resolved): 请假1小时
- 10:25 Support #28168 (In Progress): 请假1小时
- 10:25 Support #28168 (Closed): 请假1小时
- 10:20 Support #28120: 六院菱商更新准备和沟通
- 12/17
替换配置，和现场沟通更新时间，带现场通知 - 09:31 Support #28153: 15498 胸科医院 有一上架单柜子收不到
- 12/17 0.7h
工程单改为需反馈，但未排查问题。检查sygc标签创建时间为8:30，上架单创建时间为9:36，edes显示收到制标和上架均为9:36，需要开发继续处理。
开发判断为性能问题，重新处理，待检查后续数据传入是否有延迟。 - 09:30 Support #28153 (Resolved): 15498 胸科医院 有一上架单柜子收不到
2025-12-17
- 17:47 Support #28105: 日喀则VPN堡垒机申请
- 12/17 申请表格填写，盖公章；堡垒机资源沟通
- 17:45 Support #28143 (Resolved): FSW15523 粤北补拉制标
- 17:36 Support #28143 (In Progress): FSW15523 粤北补拉制标
- 17:36 Support #28143 (Closed): FSW15523 粤北补拉制标
- 17:07 Support #28070 (Resolved): 15456 南方马虎用户管理界面重复账号
- 10:26 Support #28070: 15456 南方马虎用户管理界面重复账号
- 2025-12-16 1h 1)开发再次远程数据库查询sso和sygc有28个用户账号重复，还需要写脚本sql处理
- 17:07 Support #28096 (Resolved): 钦州医院mcims更新,处理异常数据
- 10:42 Support #28096 (In Progress): 钦州医院mcims更新,处理异常数据
- 10:30 Support #28096: 钦州医院mcims更新,处理异常数据
- 2025-12-16 2h 1)mcims版本更新完成；2）联系开发处理异常数据，告知现场确认
- 16:23 Support #27905 (Resolved): 15235 深圳市第二人民医院龙华医院人员登录问题 补取日志给开发
- 10:23 Support #27905 (In Progress): 15235 深圳市第二人民医院龙华医院人员登录问题 补取日志给开发
- 10:23 Support #27905: 15235 深圳市第二人民医院龙华医院人员登录问题 补取日志给开发
- 2025-12-16 0.5h 1)现场明天去现场再处理
- 10:20 Support #27905 (Feedback): 15235 深圳市第二人民医院龙华医院人员登录问题 补取日志给开发
- 14:32 Support #28103 (Resolved): 日喀则高值联调
- 14:32 Support #28103: 日喀则高值联调
- 12/17 联调完成。syhl发送次数1，单次发送标签数1；接口去掉?wsdl
- 14:04 Support #28132 (Resolved): 15517 九院北院2号楼4楼一柜子无法扫描归还
- 10:19 Support #28132 (In Progress): 15517 九院北院2号楼4楼一柜子无法扫描归还
- 10:19 Support #28132 (Closed): 15517 九院北院2号楼4楼一柜子无法扫描归还
- 14:04 Support #28140 (In Progress): 南方医院量产柜工厂进度跟进，Mac信息记录
- 14:04 Support #28140 (Feedback): 南方医院量产柜工厂进度跟进，Mac信息记录
- 14:00 Support #27949: FSW15418涪陵新装门禁人脸无法激活
- 12/17 apk更新，人脸激活，人脸不通用：轮岗交叉用户2套账号，如001，001-2（现场选择）
- 13:42 Support #27949 (Resolved): FSW15418涪陵新装门禁人脸无法激活
- 13:58 Support #28137: 江西门禁人脸激活问题沟通
- 人脸不通用；
方案1：协调公司找一台原厂商激活过人脸的平板更换
方案2：与揽星协调，在原平板和新平板上共用的账号同步2套用户，如 001，001-2
方案3：更新全部客户端改用新的人脸，全部用户重录人脸 - 10:55 Support #28137 (In Progress): 江西门禁人脸激活问题沟通
- 10:55 Support #28137 (Feedback): 江西门禁人脸激活问题沟通
- 13:31 Support #28097 (Closed): 调休一小时
- 09:23 Support #28097 (To Be Closed): 调休一小时
- 13:31 Support #28067 (Closed): 15453-岳阳市中心医院-近期上架单都没有上架数据
- 13:31 Support #28072 (Closed): 调休一小时
- 13:30 Support #28087 (Closed): 江西更新平板发布客户端M00005,修改配置
- 13:30 Support #27919 (Closed): 15329-江西省人民医院-红谷滩spd中心高值不打印
- 13:30 Support #28075 (Closed): 江西省永修县项目与万序沟通
- 13:30 Support #28119 (Closed): 曙光西院版本记录更新
- 10:43 Support #28119 (To Be Closed): 曙光西院版本记录更新
- 09:22 Support #28119 (Resolved): 曙光西院版本记录更新
- 09:20 Support #28119 (Closed): 曙光西院版本记录更新
- 曙光西院版本记录更新
- 13:30 Support #28045 (Closed): 六院菱商更新安排
- 13:30 Support #28046 (Closed): 钦州人民更新安排
- 13:29 Support #28100 (Closed): 请假1小时
- 10:35 Support #28100 (To Be Closed): 请假1小时
- 13:29 Support #28044 (Closed): 日喀则医院发布跟进
- 10:35 Support #28044 (To Be Closed): 日喀则医院发布跟进
- 13:29 Support #28106 (Closed): FSW状态更新（已确认，未反馈，未确认）
- 10:35 Support #28106 (To Be Closed): FSW状态更新（已确认，未反馈，未确认）
- 13:29 Support #28068 (Closed): 请假1小时
- 13:29 Support #28074 (Closed): 15477南方医院标签型号字段显示异常
- 13:29 Support #28102 (Closed): FSW15485 南方医院门禁验收台刷卡登录无权限
- 10:35 Support #28102 (To Be Closed): FSW15485 南方医院门禁验收台刷卡登录无权限
- 13:29 Support #28110 (Closed): 15503-江西省人民医院-人脸识别不可用
- 10:43 Support #28110 (To Be Closed): 15503-江西省人民医院-人脸识别不可用
- 09:20 Support #28110: 15503-江西省人民医院-人脸识别不可用
- 12/16
开发回复需要更新版本，需要问下pual - 13:29 Support #28136 (Closed): 公司演示环境准备，发布高值冰箱
- 11:24 Support #28136 (To Be Closed): 公司演示环境准备，发布高值冰箱
- 11:24 Support #28136 (Resolved): 公司演示环境准备，发布高值冰箱
- 10:58 Support #28136: 公司演示环境准备，发布高值冰箱
- 安排King
- 10:54 Support #28136 (In Progress): 公司演示环境准备，发布高值冰箱
- 10:54 Support #28136 (Closed): 公司演示环境准备，发布高值冰箱
- 13:29 Support #28117 (Closed): 15329-红谷滩spd中心高值不打印
- 10:43 Support #28117 (To Be Closed): 15329-红谷滩spd中心高值不打印
- 09:19 Support #28117: 15329-红谷滩spd中心高值不打印
- 12/16
已知问题，待后续更新mcims 版本，优化制标查询的sql - 09:18 Support #28117 (Resolved): 15329-红谷滩spd中心高值不打印
- 09:18 Support #28117 (In Progress): 15329-红谷滩spd中心高值不打印
- 09:18 Support #28117 (Closed): 15329-红谷滩spd中心高值不打印
- 15329-红谷滩spd中心高值不打印
- 13:29 Support #27975 (Closed): 15458 九院总院10号楼1楼智能柜需要发布
- 10:40 Support #27975 (To Be Closed): 15458 九院总院10号楼1楼智能柜需要发布
- 10:29 Support #27975: 15458 九院总院10号楼1楼智能柜需要发布
- 2025-12-16 2h 1)九院总院10号楼1楼智能柜需要发布配置完成可以登录，告知现场测试基本功能
- 13:09 Support #28139 (Closed): 江西退回来1台打印机测试
- 10:55 Support #28134 (Resolved): 请假1小时
- 10:27 Support #28134 (In Progress): 请假1小时
- 10:27 Support #28134 (Closed): 请假1小时
- 10:51 Support #28104 (Feedback): 岳阳高值更新同步人员账号权限bug跟进和安排
- 09:11 Support #28104: 岳阳高值更新同步人员账号权限bug跟进和安排
- 12/16 时间要求月底更新，验收
- 10:37 Support #28135 (In Progress): 江西永修县项目跟进
- 10:37 Support #28135 (Closed): 江西永修县项目跟进
- 10:34 Support #28133 (Feedback): 15505 上海九院上架单睿智提示出现异常 需要开发查看
- 10:28 Support #28133: 15505 上海九院上架单睿智提示出现异常 需要开发查看
- 2025-12-16 1h 1)转工程单给开发调查
- 10:20 Support #28133 (Resolved): 15505 上海九院上架单睿智提示出现异常 需要开发查看
- 10:20 Support #28133 (Closed): 15505 上海九院上架单睿智提示出现异常 需要开发查看
- 10:22 Support #28038: 15460 天津中医药大学附一spd消耗，我方未消耗
- 2025-12-16 0.5h 1)堡垒机连接异常周末恢复，下周一再处理
- 10:19 Support #28038 (Feedback): 15460 天津中医药大学附一spd消耗，我方未消耗
- 09:22 Support #28120 (In Progress): 六院菱商更新准备和沟通
- 09:21 Support #28120: 六院菱商更新准备和沟通
- 12/16
下载更新包，查看更新说明，待现场确定更新时间 - 09:21 Support #28120 (Closed): 六院菱商更新准备和沟通
- 六院菱商更新准备和沟通
- 09:18 Support #28071: 15481-广州花都区人民医院-客户端日志未上传
- 12/16
配合开发测试，查看配置，查看磁盘空间，查看文件权限，创建测试文件，可以正常上传，重新安装apk
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