活动 - Product Deployment - Redmine

活动

从 2025-12-15 到 2025-12-24

2025-12-24

14:27 Support #28262 (To Be Closed): 金山公卫条码柜支持高值更新跟进和安排: wangkay
14:23 Support #28305 (Resolved): 发布组12月考核表: wangkay
10:23 Support #28305 (In Progress): 发布组12月考核表: wangkay
10:22 Support #28305 (Closed): 发布组12月考核表: wangkay
14:08 Support #28299 (Resolved): 永修县医院设备调试（1服务器1制标1打印机（5770）），MAC整理发出来: shangdavid
09:49 Support #28299 (In Progress): 永修县医院设备调试（1服务器1制标1打印机（5770）），MAC整理发出来: shangdavid
09:48 Support #28299 (Closed): 永修县医院设备调试（1服务器1制标1打印机（5770）），MAC整理发出来: shangdavid
13:13 Support #28304 (In Progress): 新项目工作计划安排和准备: wangkay
13:13 Support #28304 (Resolved): 新项目工作计划安排和准备: wangkay
10:22 Support #28304 (In Progress): 新项目工作计划安排和准备: wangkay
10:21 Support #28304 (In Progress): 新项目工作计划安排和准备: wangkay
10:53 Support #28306 (In Progress): 江西永修县医联体服务器上架要求了解: wangkay
10:53 Support #28306 (Closed): 江西永修县医联体服务器上架要求了解: wangkay
10:34 Support #28133 (To Be Closed): 15505 上海九院上架单睿智提示出现异常需要开发查看: wangkay
09:48 Support #28133 (Resolved): 15505 上海九院上架单睿智提示出现异常需要开发查看: shangdavid
10:34 Support #28286 (To Be Closed): 15585 九院总院有16个单子需要补上架: wangkay
09:53 Support #28286: 15585 九院总院有16个单子需要补上架: 2025-12-23 1h 1)远程给开发处理上架单下发到scms系统，上架点名称不对远程数据库改名称告知现场取客户端收货 shangdavid
09:47 Support #28286 (Resolved): 15585 九院总院有16个单子需要补上架: shangdavid
10:34 Support #27174 (To Be Closed): 公司G30工控机镜像还原，ntp环境安装，新镜像制作: wangkay
09:51 Support #27174: 公司G30工控机镜像还原，ntp环境安装，新镜像制作: 2025-12-23 1.5h 1)公司G30工控机镜像制作,量产柜镜像ntp环境安装，制作完成像还原测试正常 shangdavid
10:34 Support #28241 (To Be Closed): 公司K302工控机镜像制作: wangkay
09:50 Support #28241: 公司K302工控机镜像制作: 2025-12-23 2.5h 1)公司K302工控机镜像制作,制标和量产柜镜像制作完成，一代柜镜像还原测试正常 shangdavid
10:33 Support #28282 (To Be Closed): 请假3小时: wangkay
10:33 Support #28302 (Resolved): 调休一小时: wangkay
10:17 Support #28302 (In Progress): 调休一小时: jinking
10:17 Support #28302 (Closed): 调休一小时: 调休一小时 jinking
10:32 Support #28267 (To Be Closed): 六院菱商更新: wangkay
10:28 Support #28267: 六院菱商更新: 12/23
更新完成，现场测试基本功能没有问题 jinking
10:25 Support #28267 (In Progress): 六院菱商更新: jinking
10:16 Support #28267 (Resolved): 六院菱商更新: jinking
10:32 Support #28272 (To Be Closed): 15589-胸科医院-有4个单子因为科室没绑定没收到上架单: wangkay
10:27 Support #28272: 15589-胸科医院-有4个单子因为科室没绑定没收到上架单: 12/23
科室没有关联，关联之后，重发上架单数据正常 jinking
10:16 Support #28272 (Resolved): 15589-胸科医院-有4个单子因为科室没绑定没收到上架单: jinking
10:32 Support #28269 (To Be Closed): 公司工控机安装系统: wangkay
10:27 Support #28269: 公司工控机安装系统: 12/23
一台工控机安装系统 jinking
10:16 Support #28269 (Resolved): 公司工控机安装系统: jinking
10:32 Support #28301 (To Be Closed): 15574-胸科医院-胸科3号冰箱体外的上架单收不到: wangkay
10:26 Support #28301: 15574-胸科医院-胸科3号冰箱体外的上架单收不到: 12/23
冰箱科室不对，修改科室后恢复正常 jinking
10:16 Support #28301 (Resolved): 15574-胸科医院-胸科3号冰箱体外的上架单收不到: jinking
10:16 Support #28301 (Closed): 15574-胸科医院-胸科3号冰箱体外的上架单收不到: 15574-胸科医院-胸科3号冰箱体外的上架单收不到 jinking
10:30 Support #28104 (To Be Closed): 岳阳高值更新同步人员账号权限bug跟进和安排: wangkay
10:30 Support #28264 (To Be Closed): 厦门苏颂更新SPD切换制标视图安排: wangkay
10:30 Support #28285 (To Be Closed): 开工会（九院，中山六，南方珠江，江西永修）: wangkay
10:17 Support #28303 (In Progress): 六院菱商版本记录更新: jinking
10:17 Support #28303 (Closed): 六院菱商版本记录更新: 六院菱商版本记录更新 jinking
09:54 Support #28135 (Closed): 江西永修县项目跟进: admindev
09:48 Support #28284 (In Progress): 15582 九院上架单少收到数据: shangdavid

2025-12-23

18:11 Support #28137 (Feedback): 江西门禁人脸激活问题沟通: wangkay
18:11 Support #28285 (Resolved): 开工会（九院，中山六，南方珠江，江西永修）: wangkay
15:01 Support #28285 (Closed): 开工会（九院，中山六，南方珠江，江西永修）: wangkay
16:27 Support #28140 (Feedback): 南方医院量产柜工厂进度跟进，Mac信息记录: shangdavid
16:25 Support #28238 (In Progress): 15562 九院北院两台手术室智能柜出现服务器内部错误的故障: shangdavid
13:20 Support #28238: 15562 九院北院两台手术室智能柜出现服务器内部错误的故障: 2025-12-22 0.5h 1)现场操作流程问题，领出未提交再归还导致问题，反馈现场规范流程 shangdavid
16:24 Support #28287 (Closed): 15573 九院总院10号楼1楼智能柜有一新科室需要添加: shangdavid
16:23 Support #28133 (In Progress): 15505 上海九院上架单睿智提示出现异常需要开发查看: shangdavid
16:10 Support #28286 (In Progress): 15585 九院总院有16个单子需要补上架: shangdavid
16:10 Support #28286 (Closed): 15585 九院总院有16个单子需要补上架: shangdavid
16:08 Support #27174 (Resolved): 公司G30工控机镜像还原，ntp环境安装，新镜像制作: shangdavid
16:08 Support #28241 (Resolved): 公司K302工控机镜像制作: shangdavid
13:22 Support #28241: 公司K302工控机镜像制作: 2025-12-22 2.5h 1)K302工控机制标镜像制作还原测试正常；2）一代柜镜像还原测试正常；3）量产柜镜像制作还原正常 shangdavid
16:08 Support #28284 (Resolved): 15582 九院上架单少收到数据: shangdavid
13:25 Support #28284 (In Progress): 15582 九院上架单少收到数据: shangdavid
13:25 Support #28284 (Feedback): 15582 九院上架单少收到数据: shangdavid
15:01 Support #28135 (To Be Closed): 江西永修县项目跟进: wangkay
14:23 Support #28244 (Closed): FSW15564钦州B006无法退出登录: admindev
11:46 Support #28244 (To Be Closed): FSW15564钦州B006无法退出登录: wangkay
14:23 Support #28259 (Closed): 发布组周工作计划: admindev
11:46 Support #28259 (To Be Closed): 发布组周工作计划: wangkay
14:23 Support #28240 (Closed): 请假1小时: admindev
13:16 Support #28240: 请假1小时: 2025-12-22 1h 请假1小时 shangdavid
11:47 Support #28240 (To Be Closed): 请假1小时: wangkay
14:23 Support #28260 (Closed): 研发部周例会: admindev
11:46 Support #28260 (To Be Closed): 研发部周例会: wangkay
14:23 Support #28245 (Closed): 15549-九院北院-2号楼四楼一手术室智能柜无法使用: admindev
09:19 Support #28245 (To Be Closed): 15549-九院北院-2号楼四楼一手术室智能柜无法使用: jinking
14:23 Support #28247 (Closed): 15406-广州中西医结合-近效期提示更改: admindev
09:19 Support #28247 (To Be Closed): 15406-广州中西医结合-近效期提示更改: jinking
14:23 Support #28120 (Closed): 六院菱商更新准备和沟通: admindev
09:19 Support #28120 (To Be Closed): 六院菱商更新准备和沟通: jinking
14:23 Support #28248 (Closed): 更新反馈单状态: admindev
09:18 Support #28248 (To Be Closed): 更新反馈单状态: jinking
14:23 Support #28234 (Closed): 15540 九院总院需要新增一个普外二病区: admindev
13:18 Support #28234: 15540 九院总院需要新增一个普外二病区: 2025-12-22 1h 1)九院总院需要新增一个普外二病区，已新建科室做好内外关联，打印机设置仓间科室 shangdavid
11:47 Support #28234 (To Be Closed): 15540 九院总院需要新增一个普外二病区: wangkay
14:23 Support #28242 (Closed): 请假1小时: admindev
11:46 Support #28242 (To Be Closed): 请假1小时: wangkay
14:23 Support #28249 (Closed): 15045-广州中医药大学第一附属医院白云医院-客户端登录异常: admindev
09:18 Support #28249 (To Be Closed): 15045-广州中医药大学第一附属医院白云医院-客户端登录异常: jinking
14:23 Support #28250 (Closed): 公司测试环境冰箱版本和配置整理: admindev
09:18 Support #28250 (To Be Closed): 公司测试环境冰箱版本和配置整理: jinking
14:23 Support #28251 (Closed): 15535-岳阳市中心医院-视频查询功能单个视频时长修改: admindev
09:18 Support #28251 (To Be Closed): 15535-岳阳市中心医院-视频查询功能单个视频时长修改: jinking
14:23 Support #28252 (Closed): 六院菱商更新准备和沟通: admindev
09:18 Support #28252 (To Be Closed): 六院菱商更新准备和沟通: jinking
14:23 Support #28253 (Closed): 更新反馈单状态: admindev
09:18 Support #28253 (To Be Closed): 更新反馈单状态: jinking
14:23 Support #28038 (Closed): 15460 天津中医药大学附一spd消耗，我方未消耗: admindev
13:17 Support #28038: 15460 天津中医药大学附一spd消耗，我方未消耗: 2025-12-22 1h 1)取edes日志给开发调查，开发反馈需要spd提供视图数据插入前后日志 shangdavid
11:47 Support #28038 (To Be Closed): 15460 天津中医药大学附一spd消耗，我方未消耗: wangkay
14:22 Support #28246 (Closed): FSW15412 南方医院删除制标任务恢复需求: admindev
11:46 Support #28246 (To Be Closed): FSW15412 南方医院删除制标任务恢复需求: wangkay
14:22 Support #28255 (Closed): 15569 九院总院有一新科室需要上架: admindev
13:18 Support #28255: 15569 九院总院有一新科室需要上架: 2025-12-22 1h 1)九院总院需要新增一个普外一病区，已新建科室做好内外关联，打印机设置仓间科室 shangdavid
11:47 Support #28255 (To Be Closed): 15569 九院总院有一新科室需要上架: wangkay
14:22 Support #28233 (Closed): 调休一个小时: admindev
11:46 Support #28233 (To Be Closed): 调休一个小时: wangkay
14:22 Support #28256 (Closed): 15570 7号楼9楼手术室S08控制室高值柜分辨率异常: admindev
11:47 Support #28256 (To Be Closed): 15570 7号楼9楼手术室S08控制室高值柜分辨率异常: wangkay
14:22 Support #28237 (Closed): 15548-广州中西医结合-指纹模块: admindev
11:46 Support #28237 (To Be Closed): 15548-广州中西医结合-指纹模块: wangkay
09:45 Support #28237: 15548-广州中西医结合-指纹模块: 12/22
硬件问题，后续观察一下，已经反馈现场 jinking
09:20 Support #28237 (Resolved): 15548-广州中西医结合-指纹模块: jinking
14:22 Support #28204 (Closed): 日喀则高值上线支持: admindev
11:46 Support #28204 (To Be Closed): 日喀则高值上线支持: wangkay
13:24 Support #28283 (In Progress): 15581 九院北部2号楼4楼高值耗材柜子时不时出现服务器内部错误，需要查看: shangdavid
13:23 Support #28283 (Closed): 15581 九院北部2号楼4楼高值耗材柜子时不时出现服务器内部错误，需要查看: shangdavid
13:19 Support #28172: 六院上药-临港2套量产柜换平板需远程发布配置客户端: 2025-12-22 0.5h 1)和现场确认更换时间，本周待定 shangdavid
13:14 Support #28282: 请假3小时: 2025-12-23 3h 请假3小时 shangdavid
13:14 Support #28282 (Resolved): 请假3小时: shangdavid
13:14 Support #28282 (Closed): 请假3小时: shangdavid
11:46 Support #28281 (In Progress): 南方珠江虚拟机服务器环境安装检查: wangkay
11:46 Support #28281 (In Progress): 南方珠江虚拟机服务器环境安装检查: wangkay
09:59 Support #28280 (In Progress): 待发布FSW整理: wangkay
09:59 Support #28280 (In Progress): 待发布FSW整理: wangkay
09:44 Support #28269: 公司工控机安装系统: 12/22
两台工控机安装系统 jinking
09:43 Support #28269 (In Progress): 公司工控机安装系统: jinking
09:20 Support #28269 (Resolved): 公司工控机安装系统: jinking
09:20 Support #28269 (Closed): 公司工控机安装系统: 公司两台工控机安装系统 jinking
09:43 Support #28272 (In Progress): 15589-胸科医院-有4个单子因为科室没绑定没收到上架单: jinking
09:25 Support #28272 (Closed): 15589-胸科医院-有4个单子因为科室没绑定没收到上架单: 15574-胸科医院-胸科3号冰箱体外的上架单收不到 jinking
09:20 Support #28267 (In Progress): 六院菱商更新: jinking
09:20 Support #28267 (Resolved): 六院菱商更新: jinking
09:19 Support #28267 (Closed): 六院菱商更新: jinking
09:17 Support #28264 (In Progress): 厦门苏颂更新SPD切换制标视图安排: wangkay
09:17 Support #28264 (Closed): 厦门苏颂更新SPD切换制标视图安排: wangkay
09:16 Support #28104 (In Progress): 岳阳高值更新同步人员账号权限bug跟进和安排: wangkay
09:15 Support #28262 (In Progress): 金山公卫条码柜支持高值更新跟进和安排: wangkay
09:15 Support #28262 (Closed): 金山公卫条码柜支持高值更新跟进和安排: wangkay

2025-12-22

17:59 Support #28241 (In Progress): 公司K302工控机镜像制作: shangdavid
16:14 Support #28241 (Resolved): 公司K302工控机镜像制作: shangdavid
10:44 Support #28241 (In Progress): 公司K302工控机镜像制作: shangdavid
10:44 Support #28241 (Closed): 公司K302工控机镜像制作: shangdavid
17:36 Support #28256 (Resolved): 15570 7号楼9楼手术室S08控制室高值柜分辨率异常: shangdavid
16:20 Support #28256 (In Progress): 15570 7号楼9楼手术室S08控制室高值柜分辨率异常: shangdavid
16:20 Support #28256 (Closed): 15570 7号楼9楼手术室S08控制室高值柜分辨率异常: shangdavid
17:05 Support #28260 (Resolved): 研发部周例会: wangkay
17:05 Support #28260 (Closed): 研发部周例会: wangkay
17:05 Support #28259 (Resolved): 发布组周工作计划: wangkay
17:05 Support #28259 (Closed): 发布组周工作计划: wangkay
16:55 Support #28204 (Resolved): 日喀则高值上线支持: wangkay
10:16 Support #28204 (In Progress): 日喀则高值上线支持: wangkay
16:14 Support #28255 (Resolved): 15569 九院总院有一新科室需要上架: shangdavid
16:14 Support #28255 (Closed): 15569 九院总院有一新科室需要上架: shangdavid
16:13 Support #28244 (Resolved): FSW15564钦州B006无法退出登录: wangkay
13:56 Support #28244 (In Progress): FSW15564钦州B006无法退出登录: wangkay
13:56 Support #28244 (Closed): FSW15564钦州B006无法退出登录: wangkay
16:13 Support #28246 (Resolved): FSW15412 南方医院删除制标任务恢复需求: wangkay
14:13 Support #28246 (In Progress): FSW15412 南方医院删除制标任务恢复需求: wangkay
14:13 Support #28246 (Closed): FSW15412 南方医院删除制标任务恢复需求: wangkay
14:18 Support #28253 (Closed): 更新反馈单状态: 更新反馈单状态 jinking
14:18 Support #28252 (Closed): 六院菱商更新准备和沟通: 六院菱商更新准备和沟通 jinking
14:17 Support #28251 (Closed): 15535-岳阳市中心医院-视频查询功能单个视频时长修改: 15535-岳阳市中心医院-视频查询功能单个视频时长修改 jinking
14:17 Support #28250 (Closed): 公司测试环境冰箱版本和配置整理: 公司测试环境冰箱版本和配置整理 jinking
14:16 Support #28249 (Closed): 15045-广州中医药大学第一附属医院白云医院-客户端登录异常: 15045-广州中医药大学第一附属医院白云医院-客户端登录异常 jinking
14:14 Support #28248 (Closed): 更新反馈单状态: 更新反馈单状态 jinking
14:13 Support #28247 (Closed): 15406-广州中西医结合-近效期提示更改: 15406-广州中西医结合-近效期提示更改 jinking
14:12 Support #28245 (Closed): 15549-九院北院-2号楼四楼一手术室智能柜无法使用: 15549-九院北院-2号楼四楼一手术室智能柜无法使用 jinking
13:44 Support #28168 (Closed): 请假1小时: admindev
13:44 Support #27905 (Closed): 15235 深圳市第二人民医院龙华医院人员登录问题补取日志给开发: admindev
13:44 Support #28236 (Closed): 请假1天: admindev
10:36 Support #28236 (To Be Closed): 请假1天: wangkay
10:18 Support #28236: 请假1天: 2025-12-19 8h 请假1天 shangdavid
10:18 Support #28236 (Resolved): 请假1天: shangdavid
10:17 Support #28236 (Closed): 请假1天: shangdavid
13:44 Support #28173 (Closed): 日喀则发布sqlynx工具: admindev
13:44 Support #28176 (Closed): 芜湖VPN堡垒机测试: admindev
13:44 Support #28177 (Closed): 芜湖DSA人脸识别黑屏: admindev
13:44 Support #28179 (Closed): 15481-广州花都区人民医院-客户端日志未上传: admindev
13:44 Support #28171 (Closed): FSW15529 粤北补拉制标任务: admindev
13:44 Support #28180 (Closed): 15329-江西省人民医院-红谷滩spd中心高值不打印: admindev
13:44 Support #28098 (Closed): 南方医院，深圳儿童发布准备: admindev
13:44 Support #28181 (Closed): 江西更新平板发布客户端M00005,修改配置: admindev
13:44 Support #28105 (Closed): 日喀则VPN堡垒机申请: admindev
13:44 Support #28164 (Closed): 上海九院总院打印标签出现乱码问题: admindev
10:36 Support #28164 (To Be Closed): 上海九院总院打印标签出现乱码问题: wangkay
10:22 Support #28164: 上海九院总院打印标签出现乱码问题: 2025-12-18 1h 1)打印机异常打印void乱码，联系现场做打印机校准后恢复 shangdavid
13:44 Support #28182 (Closed): 更新反馈单状态: admindev
13:44 Support #28183 (Closed): 5503-江西省人民医院-人脸识别不可用: admindev
13:43 Support #28178 (Closed): 调休一个小时: admindev
13:43 Support #28184 (Closed): 曙光西院版本记录更新: admindev
13:43 Support #28185 (Closed): 更新反馈单状态: admindev
13:43 Support #28155 (Closed): 15527 九院总院10号楼1楼柜子要改变柜灯逻辑: admindev
10:36 Support #28155 (To Be Closed): 15527 九院总院10号楼1楼柜子要改变柜灯逻辑: wangkay
10:23 Support #28155: 15527 九院总院10号楼1楼柜子要改变柜灯逻辑: 2025-12-18 1h 1)远程更改小托柜指引灯上电自启动设置 shangdavid
13:43 Support #28169 (Closed): 调休一小时: admindev
13:43 Support #28186 (Closed): 日喀则发布小结: admindev
10:32 Support #28186 (To Be Closed): 日喀则发布小结: wangkay
13:43 Support #28175 (Closed): 南方医院大标签和低值斑马打印机固件更新: admindev
10:36 Support #28175 (To Be Closed): 南方医院大标签和低值斑马打印机固件更新: wangkay
10:25 Support #28175: 南方医院大标签和低值斑马打印机固件更新: 2025-12-18 1h 1)南方医院大标签和低值斑马打印机固件更新 shangdavid
13:43 Support #28205 (Closed): FSW15545 南京泰康内镜中心智能柜无法查询视频: admindev
10:32 Support #28205 (To Be Closed): FSW15545 南京泰康内镜中心智能柜无法查询视频: wangkay
13:43 Support #28231 (Closed): 调休3个小时: admindev
10:34 Support #28231 (To Be Closed): 调休3个小时: wangkay
10:17 Support #28231 (Resolved): 调休3个小时: jinking
10:16 Support #28231 (Closed): 调休3个小时: 调休3个小时 jinking
13:43 Support #27980 (Closed): 斑马打印机固件升级文档整理上传: admindev
10:36 Support #27980 (To Be Closed): 斑马打印机固件升级文档整理上传: wangkay
10:25 Support #27980: 斑马打印机固件升级文档整理上传: 2025-12-18 0.5h 1)斑马打印机固件升级文档整理上传teams shangdavid
13:43 Support #28174 (Closed): FSW15531 钦州B006柜人脸识别效率低: admindev
10:33 Support #28174 (To Be Closed): FSW15531 钦州B006柜人脸识别效率低: wangkay
13:43 Support #28232 (Closed): 15549-九院北院-2号楼四楼一手术室智能柜无法使用: admindev
10:35 Support #28232 (To Be Closed): 15549-九院北院-2号楼四楼一手术室智能柜无法使用: wangkay
10:17 Support #28232: 15549-九院北院-2号楼四楼一手术室智能柜无法使用: 12/19
1.流程问题。需要领用，在归还，不然回报错，后续回优化
2.两套柜子是否是给相同的科室用的，是就没有影响，如果不是就回有问题，上架不知道往哪里放 jinking
10:17 Support #28232 (Resolved): 15549-九院北院-2号楼四楼一手术室智能柜无法使用: jinking
10:16 Support #28232 (Closed): 15549-九院北院-2号楼四楼一手术室智能柜无法使用: 15549-九院北院-2号楼四楼一手术室智能柜无法使用 jinking
13:43 Support #27981 (Closed): 15406-广州中西医结合-近效期提示更改: admindev
10:35 Support #27981 (To Be Closed): 15406-广州中西医结合-近效期提示更改: wangkay
10:18 Support #27981 (Resolved): 15406-广州中西医结合-近效期提示更改: jinking
13:43 Support #28139 (Closed): 江西退回来1台打印机测试: admindev
10:37 Support #28139 (To Be Closed): 江西退回来1台打印机测试: wangkay
10:30 Support #28139: 江西退回来1台打印机测试: 2025-12-18 2.5h 1)江西退回来1台打印机测试，打印不清晰，已反馈备注还给设备部 shangdavid
13:43 Support #28206 (Closed): 钦州B007改ip发布monitor: admindev
10:33 Support #28206 (To Be Closed): 钦州B007改ip发布monitor: wangkay
13:02 Support #28172 (Feedback): 六院上药-临港2套量产柜换平板需远程发布配置客户端: shangdavid
11:59 Support #28038 (Resolved): 15460 天津中医药大学附一spd消耗，我方未消耗: shangdavid
10:17 Support #28038 (In Progress): 15460 天津中医药大学附一spd消耗，我方未消耗: shangdavid
11:23 Support #28242 (Resolved): 请假1小时: wangkay
11:22 Support #28242 (Closed): 请假1小时: wangkay
11:06 Support #28234 (Resolved): 15540 九院总院需要新增一个普外二病区: shangdavid
10:17 Support #28234 (In Progress): 15540 九院总院需要新增一个普外二病区: shangdavid
10:16 Support #28234 (Closed): 15540 九院总院需要新增一个普外二病区: shangdavid
10:37 Support #28240 (Resolved): 请假1小时: wangkay
10:29 Support #28240 (In Progress): 请假1小时: shangdavid
10:29 Support #28240 (Closed): 请假1小时: shangdavid
10:36 Support #28238 (Feedback): 15562 九院北院两台手术室智能柜出现服务器内部错误的故障: shangdavid
10:20 Support #28238 (In Progress): 15562 九院北院两台手术室智能柜出现服务器内部错误的故障: shangdavid
10:20 Support #28238 (Closed): 15562 九院北院两台手术室智能柜出现服务器内部错误的故障: shangdavid
10:35 Support #28235 (Feedback): 15545-南京泰康-内镜中心智能柜无法查询视频: wangkay
10:17 Support #28235 (In Progress): 15545-南京泰康-内镜中心智能柜无法查询视频: jinking
10:17 Support #28235 (Feedback): 15545-南京泰康-内镜中心智能柜无法查询视频: 15545-南京泰康-内镜中心智能柜无法查询视频 jinking
10:35 Support #28233 (Resolved): 调休一个小时: wangkay
10:18 Support #28233 (In Progress): 调休一个小时: jinking
10:17 Support #28233 (Resolved): 调休一个小时: jinking
10:16 Support #28233 (Closed): 调休一个小时: 15406-广州中西医结合-近效期提示更改 jinking
10:28 Support #28239 (In Progress): 15549 九院北院2号楼四楼一手术室智能柜无法使用: shangdavid
10:28 Support #28239 (Closed): 15549 九院北院2号楼四楼一手术室智能柜无法使用: shangdavid
10:27 Support #28140 (In Progress): 南方医院量产柜工厂进度跟进，Mac信息记录: shangdavid
10:18 Support #28237 (In Progress): 15548-广州中西医结合-指纹模块: jinking
10:18 Support #28237 (Closed): 15548-广州中西医结合-指纹模块: 15548-广州中西医结合-指纹模块 jinking

2025-12-19

17:35 Support #28204 (Resolved): 日喀则高值上线支持: wangkay
10:33 Support #28204 (In Progress): 日喀则高值上线支持: wangkay
10:33 Support #28204 (Closed): 日喀则高值上线支持: wangkay
15:47 Support #26574 (New): 上海九院发布跟进: wangkay
15:44 Support #28174: FSW15531 钦州B006柜人脸识别效率低: 12/19 修改BaiDuFaceConfig.txt 修改"mirrorRGB": 1,"mirrorNIR": 1,"RGBRevert": true, 效果改善现场使用观察 wangkay
15:38 Support #28174 (Resolved): FSW15531 钦州B006柜人脸识别效率低: wangkay
15:39 Support #28206 (Resolved): 钦州B007改ip发布monitor: wangkay
15:39 Support #28206 (Closed): 钦州B007改ip发布monitor: wangkay
14:14 Support #28186 (Resolved): 日喀则发布小结: wangkay
14:13 Support #28205: FSW15545 南京泰康内镜中心智能柜无法查询视频: 12/19 记录已补全；需要更新SyVideoMonitor（现场还是vsftp的老版本）；转交King考虑发布步骤 wangkay
14:12 Support #28205 (Resolved): FSW15545 南京泰康内镜中心智能柜无法查询视频: wangkay
13:14 Support #28205 (In Progress): FSW15545 南京泰康内镜中心智能柜无法查询视频: wangkay
13:14 Support #28205 (Closed): FSW15545 南京泰康内镜中心智能柜无法查询视频: wangkay
09:31 Support #28105 (To Be Closed): 日喀则VPN堡垒机申请: wangkay
09:31 Support #28098 (To Be Closed): 南方医院，深圳儿童发布准备: wangkay
09:31 Support #28177 (To Be Closed): 芜湖DSA人脸识别黑屏: wangkay
09:31 Support #28176 (To Be Closed): 芜湖VPN堡垒机测试: wangkay
09:31 Support #28171 (To Be Closed): FSW15529 粤北补拉制标任务: wangkay
09:31 Support #28173 (To Be Closed): 日喀则发布sqlynx工具: wangkay
09:31 Support #28168 (To Be Closed): 请假1小时: wangkay
09:25 Support #28164 (Resolved): 上海九院总院打印标签出现乱码问题: wangkay
09:24 Support #28164 (To Be Closed): 上海九院总院打印标签出现乱码问题: wangkay
09:25 Support #28155 (Resolved): 15527 九院总院10号楼1楼柜子要改变柜灯逻辑: wangkay
09:24 Support #28155 (To Be Closed): 15527 九院总院10号楼1楼柜子要改变柜灯逻辑: wangkay
09:25 Support #27980 (Resolved): 斑马打印机固件升级文档整理上传: wangkay
09:24 Support #27980 (To Be Closed): 斑马打印机固件升级文档整理上传: wangkay
09:25 Support #28175 (Resolved): 南方医院大标签和低值斑马打印机固件更新: wangkay
09:24 Support #28175 (To Be Closed): 南方医院大标签和低值斑马打印机固件更新: wangkay
09:24 Support #27905 (To Be Closed): 15235 深圳市第二人民医院龙华医院人员登录问题补取日志给开发: wangkay
09:24 Support #28169 (To Be Closed): 调休一小时: wangkay

2025-12-18

18:03 Support #28174: FSW15531 钦州B006柜人脸识别效率低: 12/18 现场沟通，现场环境沟通和测试 wangkay
13:26 Support #28174 (In Progress): FSW15531 钦州B006柜人脸识别效率低: wangkay
13:25 Support #28174 (Closed): FSW15531 钦州B006柜人脸识别效率低: wangkay
18:03 Support #28186 (In Progress): 日喀则发布小结: wangkay
18:02 Support #28186 (Closed): 日喀则发布小结: wangkay
18:02 Support #28105 (Resolved): 日喀则VPN堡垒机申请: wangkay
18:01 Support #28105: 日喀则VPN堡垒机申请: 12/18 VPN堡垒机测试；增加mysql和web资源沟通，信息科和堡垒机厂商答复无法加 wangkay
17:59 Support #28178 (To Be Closed): 调休一个小时: jinking
17:43 Support #28178 (Closed): 调休一个小时: 调休一个小时 jinking
17:59 Support #28180 (To Be Closed): 15329-江西省人民医院-红谷滩spd中心高值不打印: jinking
17:45 Support #28180 (Closed): 15329-江西省人民医院-红谷滩spd中心高值不打印: 15329-江西省人民医院-红谷滩spd中心高值不打印 jinking
17:59 Support #28179 (To Be Closed): 15481-广州花都区人民医院-客户端日志未上传: jinking
17:44 Support #28179 (Closed): 15481-广州花都区人民医院-客户端日志未上传: 15481-广州花都区人民医院-客户端日志未上传 jinking
17:59 Support #28181 (To Be Closed): 江西更新平板发布客户端M00005,修改配置: jinking
17:46 Support #28181 (Closed): 江西更新平板发布客户端M00005,修改配置: 江西更新平板发布客户端M00005,修改配置 jinking
17:59 Support #28182 (To Be Closed): 更新反馈单状态: jinking
17:46 Support #28182 (Closed): 更新反馈单状态: 更新反馈单状态 jinking
17:59 Support #28183 (To Be Closed): 5503-江西省人民医院-人脸识别不可用: jinking
17:48 Support #28183 (Closed): 5503-江西省人民医院-人脸识别不可用: 5503-江西省人民医院-人脸识别不可用 jinking
17:59 Support #28184 (To Be Closed): 曙光西院版本记录更新: jinking
17:49 Support #28184 (Closed): 曙光西院版本记录更新: 曙光西院版本记录更新 jinking
17:59 Support #28185 (To Be Closed): 更新反馈单状态: jinking
17:58 Support #28185 (Closed): 更新反馈单状态: 六院菱商更新准备和沟通 jinking
17:50 Support #28139 (Resolved): 江西退回来1台打印机测试: shangdavid
09:49 Support #28139 (In Progress): 江西退回来1台打印机测试: shangdavid
16:54 Support #27980 (Resolved): 斑马打印机固件升级文档整理上传: shangdavid
16:37 Support #28098 (Resolved): 南方医院，深圳儿童发布准备: wangkay
16:27 Support #28071 (Closed): 15481-广州花都区人民医院-客户端日志未上传: admindev
10:40 Support #28071 (To Be Closed): 15481-广州花都区人民医院-客户端日志未上传: wangkay
10:19 Support #28071: 15481-广州花都区人民医院-客户端日志未上传: 12/17
提供开发三套设备的主板信息。开发暂时不清楚原因，目前智能怀疑时硬件差异导致 jinking
10:16 Support #28071 (Resolved): 15481-广州花都区人民医院-客户端日志未上传: jinking
16:27 Support #28143 (Closed): FSW15523 粤北补拉制标: admindev
10:33 Support #28143 (To Be Closed): FSW15523 粤北补拉制标: wangkay
16:22 Support #28134 (Closed): 请假1小时: admindev
10:35 Support #28134 (To Be Closed): 请假1小时: wangkay
09:41 Support #28134: 请假1小时: 2025-12-17 1h 请假1小时 shangdavid
16:22 Support #28096 (Closed): 钦州医院mcims更新,处理异常数据: admindev
10:35 Support #28096 (To Be Closed): 钦州医院mcims更新,处理异常数据: wangkay
09:42 Support #28096: 钦州医院mcims更新,处理异常数据: 2025-12-17 1h 1）远程再次确认数据处理情况，告知现场反馈spd数据获取状态结果，没回复 shangdavid
16:20 Support #28132 (Closed): 15517 九院北院2号楼4楼一柜子无法扫描归还: admindev
10:35 Support #28132 (To Be Closed): 15517 九院北院2号楼4楼一柜子无法扫描归还: wangkay
09:49 Support #28132: 15517 九院北院2号楼4楼一柜子无法扫描归还: 2025-12-17 1.5h 1）远程服务器数据库sql处理改柜子科室问题，处理完成联系现场确认使用情况正常 shangdavid
16:20 Support #28070 (Closed): 15456 南方马虎用户管理界面重复账号: admindev
10:36 Support #28070 (To Be Closed): 15456 南方马虎用户管理界面重复账号: wangkay
09:45 Support #28070: 15456 南方马虎用户管理界面重复账号: 2025-12-17 1h 1）联系现场给远程，开发协助处理重复数据，sso和sygc重复账号数据处理完成 shangdavid
16:20 Support #28103 (Closed): 日喀则高值联调: admindev
10:33 Support #28103 (To Be Closed): 日喀则高值联调: wangkay
16:20 Support #28167 (Closed): 15329-红谷滩spd中心高值不打印: admindev
10:40 Support #28167 (To Be Closed): 15329-红谷滩spd中心高值不打印: wangkay
10:17 Support #28167 (Resolved): 15329-红谷滩spd中心高值不打印: jinking
10:17 Support #28167: 15329-红谷滩spd中心高值不打印: 12/17
版本在测试中，看看后续使用情况吧，如果只是偶发的话，待观察吧，关闭 jinking
10:17 Support #28167 (Closed): 15329-红谷滩spd中心高值不打印: 15329-红谷滩spd中心高值不打印 jinking
16:19 Support #28073 (Closed): 15470 南方医院标签打印内容优化: admindev
14:44 Support #28073 (To Be Closed): 15470 南方医院标签打印内容优化: shangdavid
14:36 Support #28073 (Resolved): 15470 南方医院标签打印内容优化: shangdavid
09:48 Support #28073: 15470 南方医院标签打印内容优化: 2025-12-17 1.5h 1）从开发获取斑马打印机固件升级包和文档；2）远程现场安装升级小标签打印机固件版本；3）现场再次补打印有问题的标签，显示正常 shangdavid
16:19 Support #27949 (Closed): FSW15418涪陵新装门禁人脸无法激活: admindev
10:32 Support #27949 (To Be Closed): FSW15418涪陵新装门禁人脸无法激活: wangkay
16:19 Support #28166 (Closed): 15503-江西省人民医院-人脸识别不可用: admindev
10:40 Support #28166 (To Be Closed): 15503-江西省人民医院-人脸识别不可用: wangkay
10:17 Support #28166 (Resolved): 15503-江西省人民医院-人脸识别不可用: jinking
10:16 Support #28166 (Closed): 15503-江西省人民医院-人脸识别不可用: 15503-江西省人民医院-人脸识别不可用 jinking
16:11 Support #28177 (Resolved): 芜湖DSA人脸识别黑屏: wangkay
16:11 Support #28177 (Closed): 芜湖DSA人脸识别黑屏: wangkay
15:56 Support #28176 (Resolved): 芜湖VPN堡垒机测试: wangkay
15:56 Support #28176 (Closed): 芜湖VPN堡垒机测试: wangkay
14:44 Support #28175 (Resolved): 南方医院大标签和低值斑马打印机固件更新: shangdavid
14:44 Support #28175 (Closed): 南方医院大标签和低值斑马打印机固件更新: shangdavid
13:22 Support #28155 (Resolved): 15527 九院总院10号楼1楼柜子要改变柜灯逻辑: shangdavid
09:38 Support #28155 (In Progress): 15527 九院总院10号楼1楼柜子要改变柜灯逻辑: shangdavid
09:38 Support #28155 (Closed): 15527 九院总院10号楼1楼柜子要改变柜灯逻辑: shangdavid
11:56 Support #26574 (Feedback): 上海九院发布跟进: wangkay
11:56 Support #28135 (Feedback): 江西永修县项目跟进: wangkay
11:53 Support #28173 (Resolved): 日喀则发布sqlynx工具: wangkay
11:30 Support #28173 (In Progress): 日喀则发布sqlynx工具: wangkay
11:30 Support #28173 (Closed): 日喀则发布sqlynx工具: wangkay
11:53 Support #28171 (Resolved): FSW15529 粤北补拉制标任务: wangkay
10:59 Support #28171 (In Progress): FSW15529 粤北补拉制标任务: wangkay
10:59 Support #28171 (Closed): FSW15529 粤北补拉制标任务: wangkay
11:19 Support #28172 (In Progress): 六院上药-临港2套量产柜换平板需远程发布配置客户端: shangdavid
11:18 Support #28172 (Feedback): 六院上药-临港2套量产柜换平板需远程发布配置客户端: shangdavid
11:09 Support #28164 (Resolved): 上海九院总院打印标签出现乱码问题: shangdavid
09:51 Support #28164 (In Progress): 上海九院总院打印标签出现乱码问题: shangdavid
09:51 Support #28164 (Closed): 上海九院总院打印标签出现乱码问题: shangdavid
11:08 Support #27175: 养志调配柜制标: 2025-12-18 最细确认情况是现场还在等待入网，未分配ip shangdavid
10:41 Support #28169 (Resolved): 调休一小时: wangkay
10:25 Support #28169 (In Progress): 调休一小时: jinking
10:25 Support #28169 (Closed): 调休一小时: 调休一小时 jinking
10:38 Support #28038 (New): 15460 天津中医药大学附一spd消耗，我方未消耗: wangkay
10:38 Support #28140 (New): 南方医院量产柜工厂进度跟进，Mac信息记录: wangkay
09:46 Support #28140: 南方医院量产柜工厂进度跟进，Mac信息记录: 2025-12-17 0.5h 1）工厂新生产5套量产柜还在制作中没有调试无法查询mac,现场已经有2套还未安装的mac设备表中已记录 shangdavid
09:38 Support #28140 (Feedback): 南方医院量产柜工厂进度跟进，Mac信息记录: shangdavid
10:36 Support #27905 (Resolved): 15235 深圳市第二人民医院龙华医院人员登录问题补取日志给开发: wangkay
10:32 Support #27905 (In Progress): 15235 深圳市第二人民医院龙华医院人员登录问题补取日志给开发: shangdavid
09:44 Support #27905: 15235 深圳市第二人民医院龙华医院人员登录问题补取日志给开发: 2025-12-17 1h 1）联系现场给远程，重新取sygc和客户端日志给开发继续调查 shangdavid
10:35 Support #28168 (Resolved): 请假1小时: wangkay
10:25 Support #28168 (In Progress): 请假1小时: wangkay
10:25 Support #28168 (Closed): 请假1小时: wangkay
10:20 Support #28120: 六院菱商更新准备和沟通: 12/17
替换配置，和现场沟通更新时间，带现场通知 jinking
09:31 Support #28153: 15498 胸科医院有一上架单柜子收不到: 12/17 0.7h
工程单改为需反馈，但未排查问题。检查sygc标签创建时间为8:30，上架单创建时间为9:36，edes显示收到制标和上架均为9:36，需要开发继续处理。
开发判断为性能问题，重新处理，待检查后续数据传入是否有延迟。 zhangcoy
09:30 Support #28153 (Resolved): 15498 胸科医院有一上架单柜子收不到: zhangcoy

2025-12-17

17:47 Support #28105: 日喀则VPN堡垒机申请: 12/17 申请表格填写，盖公章；堡垒机资源沟通 wangkay
17:45 Support #28143 (Resolved): FSW15523 粤北补拉制标: wangkay
17:36 Support #28143 (In Progress): FSW15523 粤北补拉制标: wangkay
17:36 Support #28143 (Closed): FSW15523 粤北补拉制标: wangkay
17:07 Support #28070 (Resolved): 15456 南方马虎用户管理界面重复账号: shangdavid
10:26 Support #28070: 15456 南方马虎用户管理界面重复账号: 2025-12-16 1h 1)开发再次远程数据库查询sso和sygc有28个用户账号重复，还需要写脚本sql处理 shangdavid
17:07 Support #28096 (Resolved): 钦州医院mcims更新,处理异常数据: shangdavid
10:42 Support #28096 (In Progress): 钦州医院mcims更新,处理异常数据: wangkay
10:30 Support #28096: 钦州医院mcims更新,处理异常数据: 2025-12-16 2h 1)mcims版本更新完成；2）联系开发处理异常数据，告知现场确认 shangdavid
16:23 Support #27905 (Resolved): 15235 深圳市第二人民医院龙华医院人员登录问题补取日志给开发: shangdavid
10:23 Support #27905 (In Progress): 15235 深圳市第二人民医院龙华医院人员登录问题补取日志给开发: shangdavid
10:23 Support #27905: 15235 深圳市第二人民医院龙华医院人员登录问题补取日志给开发: 2025-12-16 0.5h 1)现场明天去现场再处理 shangdavid
10:20 Support #27905 (Feedback): 15235 深圳市第二人民医院龙华医院人员登录问题补取日志给开发: shangdavid
14:32 Support #28103 (Resolved): 日喀则高值联调: wangkay
14:32 Support #28103: 日喀则高值联调: 12/17 联调完成。syhl发送次数1，单次发送标签数1；接口去掉?wsdl wangkay
14:04 Support #28132 (Resolved): 15517 九院北院2号楼4楼一柜子无法扫描归还: shangdavid
10:19 Support #28132 (In Progress): 15517 九院北院2号楼4楼一柜子无法扫描归还: shangdavid
10:19 Support #28132 (Closed): 15517 九院北院2号楼4楼一柜子无法扫描归还: shangdavid
14:04 Support #28140 (In Progress): 南方医院量产柜工厂进度跟进，Mac信息记录: shangdavid
14:04 Support #28140 (Feedback): 南方医院量产柜工厂进度跟进，Mac信息记录: shangdavid
14:00 Support #27949: FSW15418涪陵新装门禁人脸无法激活: 12/17 apk更新，人脸激活，人脸不通用：轮岗交叉用户2套账号，如001，001-2（现场选择） wangkay
13:42 Support #27949 (Resolved): FSW15418涪陵新装门禁人脸无法激活: wangkay
13:58 Support #28137: 江西门禁人脸激活问题沟通: 人脸不通用；
方案1：协调公司找一台原厂商激活过人脸的平板更换
方案2：与揽星协调，在原平板和新平板上共用的账号同步2套用户，如 001，001-2
方案3：更新全部客户端改用新的人脸，全部用户重录人脸 wangkay
10:55 Support #28137 (In Progress): 江西门禁人脸激活问题沟通: wangkay
10:55 Support #28137 (Feedback): 江西门禁人脸激活问题沟通: wangkay
13:31 Support #28097 (Closed): 调休一小时: admindev
09:23 Support #28097 (To Be Closed): 调休一小时: jinking
13:31 Support #28067 (Closed): 15453-岳阳市中心医院-近期上架单都没有上架数据: admindev
13:31 Support #28072 (Closed): 调休一小时: admindev
13:30 Support #28087 (Closed): 江西更新平板发布客户端M00005,修改配置: admindev
13:30 Support #27919 (Closed): 15329-江西省人民医院-红谷滩spd中心高值不打印: admindev
13:30 Support #28075 (Closed): 江西省永修县项目与万序沟通: admindev
13:30 Support #28119 (Closed): 曙光西院版本记录更新: admindev
10:43 Support #28119 (To Be Closed): 曙光西院版本记录更新: wangkay
09:22 Support #28119 (Resolved): 曙光西院版本记录更新: jinking
09:20 Support #28119 (Closed): 曙光西院版本记录更新: 曙光西院版本记录更新 jinking
13:30 Support #28045 (Closed): 六院菱商更新安排: admindev
13:30 Support #28046 (Closed): 钦州人民更新安排: admindev
13:29 Support #28100 (Closed): 请假1小时: admindev
10:35 Support #28100 (To Be Closed): 请假1小时: wangkay
13:29 Support #28044 (Closed): 日喀则医院发布跟进: admindev
10:35 Support #28044 (To Be Closed): 日喀则医院发布跟进: wangkay
13:29 Support #28106 (Closed): FSW状态更新（已确认，未反馈，未确认）: admindev
10:35 Support #28106 (To Be Closed): FSW状态更新（已确认，未反馈，未确认）: wangkay
13:29 Support #28068 (Closed): 请假1小时: admindev
13:29 Support #28074 (Closed): 15477南方医院标签型号字段显示异常: admindev
13:29 Support #28102 (Closed): FSW15485 南方医院门禁验收台刷卡登录无权限: admindev
10:35 Support #28102 (To Be Closed): FSW15485 南方医院门禁验收台刷卡登录无权限: wangkay
13:29 Support #28110 (Closed): 15503-江西省人民医院-人脸识别不可用: admindev
10:43 Support #28110 (To Be Closed): 15503-江西省人民医院-人脸识别不可用: wangkay
09:20 Support #28110: 15503-江西省人民医院-人脸识别不可用: 12/16
开发回复需要更新版本，需要问下pual jinking
13:29 Support #28136 (Closed): 公司演示环境准备，发布高值冰箱: admindev
11:24 Support #28136 (To Be Closed): 公司演示环境准备，发布高值冰箱: wangkay
11:24 Support #28136 (Resolved): 公司演示环境准备，发布高值冰箱: wangkay
10:58 Support #28136: 公司演示环境准备，发布高值冰箱: 安排King wangkay
10:54 Support #28136 (In Progress): 公司演示环境准备，发布高值冰箱: wangkay
10:54 Support #28136 (Closed): 公司演示环境准备，发布高值冰箱: wangkay
13:29 Support #28117 (Closed): 15329-红谷滩spd中心高值不打印: admindev
10:43 Support #28117 (To Be Closed): 15329-红谷滩spd中心高值不打印: wangkay
09:19 Support #28117: 15329-红谷滩spd中心高值不打印: 12/16
已知问题，待后续更新mcims 版本，优化制标查询的sql jinking
09:18 Support #28117 (Resolved): 15329-红谷滩spd中心高值不打印: jinking
09:18 Support #28117 (In Progress): 15329-红谷滩spd中心高值不打印: jinking
09:18 Support #28117 (Closed): 15329-红谷滩spd中心高值不打印: 15329-红谷滩spd中心高值不打印 jinking
13:29 Support #27975 (Closed): 15458 九院总院10号楼1楼智能柜需要发布: admindev
10:40 Support #27975 (To Be Closed): 15458 九院总院10号楼1楼智能柜需要发布: wangkay
10:29 Support #27975: 15458 九院总院10号楼1楼智能柜需要发布: 2025-12-16 2h 1)九院总院10号楼1楼智能柜需要发布配置完成可以登录，告知现场测试基本功能 shangdavid
13:09 Support #28139 (Closed): 江西退回来1台打印机测试: shangdavid
10:55 Support #28134 (Resolved): 请假1小时: shangdavid
10:27 Support #28134 (In Progress): 请假1小时: shangdavid
10:27 Support #28134 (Closed): 请假1小时: shangdavid
10:51 Support #28104 (Feedback): 岳阳高值更新同步人员账号权限bug跟进和安排: wangkay
09:11 Support #28104: 岳阳高值更新同步人员账号权限bug跟进和安排: 12/16 时间要求月底更新，验收 wangkay
10:37 Support #28135 (In Progress): 江西永修县项目跟进: wangkay
10:37 Support #28135 (Closed): 江西永修县项目跟进: wangkay
10:34 Support #28133 (Feedback): 15505 上海九院上架单睿智提示出现异常需要开发查看: shangdavid
10:28 Support #28133: 15505 上海九院上架单睿智提示出现异常需要开发查看: 2025-12-16 1h 1)转工程单给开发调查 shangdavid
10:20 Support #28133 (Resolved): 15505 上海九院上架单睿智提示出现异常需要开发查看: shangdavid
10:20 Support #28133 (Closed): 15505 上海九院上架单睿智提示出现异常需要开发查看: shangdavid
10:22 Support #28038: 15460 天津中医药大学附一spd消耗，我方未消耗: 2025-12-16 0.5h 1)堡垒机连接异常周末恢复，下周一再处理 shangdavid
10:19 Support #28038 (Feedback): 15460 天津中医药大学附一spd消耗，我方未消耗: shangdavid
09:22 Support #28120 (In Progress): 六院菱商更新准备和沟通: jinking
09:21 Support #28120: 六院菱商更新准备和沟通: 12/16
下载更新包，查看更新说明，待现场确定更新时间 jinking
09:21 Support #28120 (Closed): 六院菱商更新准备和沟通: 六院菱商更新准备和沟通 jinking
09:18 Support #28071: 15481-广州花都区人民医院-客户端日志未上传: 12/16
配合开发测试，查看配置，查看磁盘空间，查看文件权限，创建测试文件，可以正常上传，重新安装apk jinking

2025-12-16

18:01 Support #28073 (In Progress): 15470 南方医院标签打印内容优化: shangdavid
18:01 Support #28073 (Resolved): 15470 南方医院标签打印内容优化: shangdavid
10:40 Support #28073 (Feedback): 15470 南方医院标签打印内容优化: wangkay
10:01 Support #28073: 15470 南方医院标签打印内容优化: 2025-12-15 1.5h 1）转工程单取日志给开发；2）处理上产厂商字段修改完成重启打印平台正常；3）换行占行问题开发还在和打印机厂商沟通需要时间处理，已告知现场 shangdavid
18:01 Support #27975 (Resolved): 15458 九院总院10号楼1楼智能柜需要发布: shangdavid
17:55 Support #28110 (Resolved): 15503-江西省人民医院-人脸识别不可用: jinking
17:55 Support #28110 (Closed): 15503-江西省人民医院-人脸识别不可用: 15503-江西省人民医院-人脸识别不可用 jinking
16:18 Support #28102 (Resolved): FSW15485 南方医院门禁验收台刷卡登录无权限: wangkay
11:06 Support #28102 (In Progress): FSW15485 南方医院门禁验收台刷卡登录无权限: wangkay
11:06 Support #28102 (Closed): FSW15485 南方医院门禁验收台刷卡登录无权限: wangkay
15:08 Support #28070 (In Progress): 15456 南方马虎用户管理界面重复账号: shangdavid
10:40 Support #28070 (To Be Closed): 15456 南方马虎用户管理界面重复账号: wangkay
09:59 Support #28070: 15456 南方马虎用户管理界面重复账号: 2025-12-15 1.5h 1）开发需要取9/28日志，日志已过期被清理无法调查；2）数据已处理，sso版本之前已更新过需要后面在观察是否再发生 shangdavid
14:36 Support #28106 (Resolved): FSW状态更新（已确认，未反馈，未确认）: wangkay
14:36 Support #28106 (Closed): FSW状态更新（已确认，未反馈，未确认）: wangkay
14:35 Support #28105 (In Progress): 日喀则VPN堡垒机申请: wangkay
14:35 Support #28105 (Closed): 日喀则VPN堡垒机申请: wangkay
14:34 Support #28104 (In Progress): 岳阳高值更新同步人员账号权限bug跟进和安排: wangkay
14:34 Support #28104 (Closed): 岳阳高值更新同步人员账号权限bug跟进和安排: wangkay
14:15 Support #28096 (Resolved): 钦州医院mcims更新,处理异常数据: shangdavid
10:05 Support #28096 (In Progress): 钦州医院mcims更新,处理异常数据: shangdavid
10:05 Support #28096 (Closed): 钦州医院mcims更新,处理异常数据: shangdavid
13:28 Support #28103 (In Progress): 日喀则高值联调: wangkay
13:27 Support #28103 (Closed): 日喀则高值联调: wangkay
13:27 Support #28044 (Resolved): 日喀则医院发布跟进: wangkay
10:18 Support #28044: 日喀则医院发布跟进: 12/15 服务端，制标，柜子全部发布完成；待更新nsservice,apk，monitor wangkay
10:18 Support #28044 (In Progress): 日喀则医院发布跟进: wangkay
10:45 Support #28100 (Resolved): 请假1小时: wangkay
10:45 Support #28100 (Closed): 请假1小时: wangkay
10:44 Support #27905 (In Progress): 15235 深圳市第二人民医院龙华医院人员登录问题补取日志给开发: wangkay
10:03 Support #27905 (Feedback): 15235 深圳市第二人民医院龙华医院人员登录问题补取日志给开发: shangdavid
10:43 Support #28038 (In Progress): 15460 天津中医药大学附一spd消耗，我方未消耗: wangkay
09:48 Support #28038 (Feedback): 15460 天津中医药大学附一spd消耗，我方未消耗: shangdavid
10:42 Support #28074 (To Be Closed): 15477南方医院标签型号字段显示异常: wangkay
10:03 Support #28074: 15477南方医院标签型号字段显示异常: 2025-12-15 1.5h 1）转工程单，取日志给开发；2）开发指导添加字典ShowModel改设置为1，放出产品型号功能；3）手动在品规界面更正型号数据 shangdavid
10:39 Support #28068 (To Be Closed): 请假1小时: wangkay
09:49 Support #28068: 请假1小时: 2025-12-15 1h 请假1小时 shangdavid
10:38 Support #27981 (In Progress): 15406-广州中西医结合-近效期提示更改: wangkay
10:38 Support #27981 (Feedback): 15406-广州中西医结合-近效期提示更改: wangkay
10:38 Support #27919 (To Be Closed): 15329-江西省人民医院-红谷滩spd中心高值不打印: wangkay
10:37 Support #28087 (To Be Closed): 江西更新平板发布客户端M00005,修改配置: wangkay
09:37 Support #28087: 江西更新平板发布客户端M00005,修改配置: 12/15
江西更新平板发布客户端M00005,修改配置，人脸识别待激活 jinking
09:36 Support #28087 (Resolved): 江西更新平板发布客户端M00005,修改配置: jinking
09:35 Support #28087 (Closed): 江西更新平板发布客户端M00005,修改配置: 江西更新平板发布客户端M00005,修改配置 jinking
10:36 Support #28072 (To Be Closed): 调休一小时: wangkay
09:37 Support #28072 (Resolved): 调休一小时: jinking
09:35 Support #28072 (To Be Closed): 调休一小时: jinking
10:35 Support #28046 (To Be Closed): 钦州人民更新安排: wangkay
10:19 Support #28046 (Resolved): 钦州人民更新安排: wangkay
10:35 Support #28045 (To Be Closed): 六院菱商更新安排: wangkay
10:19 Support #28045 (Resolved): 六院菱商更新安排: wangkay
10:34 Support #28075 (To Be Closed): 江西省永修县项目与万序沟通: wangkay
10:27 Support #28099 (In Progress): 14980-江西省人民医院-客户端退出: jinking
10:27 Support #28099 (In Progress): 14980-江西省人民医院-客户端退出: 14980-江西省人民医院-客户端退出 jinking
10:22 Support #28098 (In Progress): 南方医院，深圳儿童发布准备: wangkay
10:22 Support #28098 (Closed): 南方医院，深圳儿童发布准备: wangkay
10:07 Support #28097 (In Progress): 调休一小时: jinking
10:07 Support #28097 (Closed): 调休一小时: 六院菱商更新 jinking
09:36 Support #28071: 15481-广州花都区人民医院-客户端日志未上传: 12/15
sygc_log下没有生成日志，需要开发查看 jinking
09:35 Support #28067 (To Be Closed): 15453-岳阳市中心医院-近期上架单都没有上架数据: jinking

2025-12-15

19:04 Support #28037 (Closed): 九院设备新信息表更新: admindev
10:38 Support #28037 (To Be Closed): 九院设备新信息表更新: wangkay
10:21 Support #28037: 九院设备新信息表更新: 2025-12-12 0.75 九院设备新信息表更新 shangdavid
19:04 Support #28060 (Closed): 请假8小时: admindev
10:34 Support #28060 (To Be Closed): 请假8小时: wangkay
09:36 Support #28060 (Resolved): 请假8小时: wangkay
09:36 Support #28060 (Closed): 请假8小时: wangkay
19:04 Support #28028 (Closed): 15444 九院总院有7个上架单柜子无法上架: admindev
10:38 Support #28028 (To Be Closed): 15444 九院总院有7个上架单柜子无法上架: wangkay
10:24 Support #28028: 15444 九院总院有7个上架单柜子无法上架: 2025-12-12 1.5 新增科室关联前发制标上架问题，已接口重新补发并指导现场操作 shangdavid
19:04 Support #27909 (Closed): 更新反馈单状态: admindev
13:27 Support #27909 (To Be Closed): 更新反馈单状态: jinking
19:04 Support #28004 (Closed): FSW13242涪陵已消耗标签仍然提示近效期报警: admindev
10:37 Support #28004 (To Be Closed): FSW13242涪陵已消耗标签仍然提示近效期报警: wangkay
09:36 Support #28004 (Resolved): FSW13242涪陵已消耗标签仍然提示近效期报警: wangkay
09:30 Support #28004: FSW13242涪陵已消耗标签仍然提示近效期报警: 12/11 还未提测 wangkay
09:29 Support #28004 (To Be Closed): FSW13242涪陵已消耗标签仍然提示近效期报警: wangkay
19:04 Support #28003 (Closed): FSW15448 钦州制标任务未收到: admindev
10:35 Support #28003 (To Be Closed): FSW15448 钦州制标任务未收到: wangkay
09:28 Support #28003: FSW15448 钦州制标任务未收到: 12/11 spd同步基础数据定时任务单次数据量大 wangkay
19:04 Support #28064 (Closed): 调休一个小时: admindev
10:41 Support #28064 (To Be Closed): 调休一个小时: wangkay
10:20 Support #28064 (Resolved): 调休一个小时: jinking
10:20 Support #28064 (Closed): 调休一个小时: 调休一个小时 jinking
19:04 Support #28031 (Closed): FSW15456南方医院sso用户重复: admindev
10:35 Support #28031 (To Be Closed): FSW15456南方医院sso用户重复: wangkay
09:31 Support #28031: FSW15456南方医院sso用户重复: 高值联调时更新过，再次出现 wangkay
19:04 Support #28063 (Closed): 调休一天: admindev
10:41 Support #28063 (To Be Closed): 调休一天: wangkay
10:20 Support #28063 (Resolved): 调休一天: jinking
10:20 Support #28063 (Closed): 调休一天: 调休一天 jinking
19:03 Support #28066 (Closed): 南方医院工控机两天设备安装系统: admindev
10:42 Support #28066 (To Be Closed): 南方医院工控机两天设备安装系统: wangkay
10:36 Support #28066: 南方医院工控机两天设备安装系统: 12/11
南方医院工控机mac
00:E0:B4:6B:41:8E
00:E0:B4:6B:43:A0 jinking
10:20 Support #28066 (Resolved): 南方医院工控机两天设备安装系统: jinking
10:20 Support #28066 (Closed): 南方医院工控机两天设备安装系统: 南方医院工控机两天设备安装系统 jinking
19:03 Support #28032 (Closed): FSW15457 上饶中心医院接收制标和打印异常: admindev
10:36 Support #28032 (To Be Closed): FSW15457 上饶中心医院接收制标和打印异常: wangkay
09:32 Support #28032: FSW15457 上饶中心医院接收制标和打印异常: 12/11 现场sso修改密码导致，已重新配置 wangkay
19:03 Support #28069 (Closed): 15463 第九人民医院新需求: admindev
10:51 Support #28069: 15463 第九人民医院新需求: 2025-12-12 0.5h 需求单转开发工程单给Derek shangdavid
10:39 Support #28069 (To Be Closed): 15463 第九人民医院新需求: wangkay
10:37 Support #28069 (Resolved): 15463 第九人民医院新需求: shangdavid
10:37 Support #28069 (Closed): 15463 第九人民医院新需求: shangdavid
19:03 Support #28065 (Closed): 岳阳中心医院客户端和视频时间修改: admindev
10:42 Support #28065 (To Be Closed): 岳阳中心医院客户端和视频时间修改: wangkay
10:20 Support #28065 (Resolved): 岳阳中心医院客户端和视频时间修改: jinking
10:20 Support #28065 (Closed): 岳阳中心医院客户端和视频时间修改: 岳阳中心医院客户端和视频时间修改 jinking
19:03 Support #28039 (Closed): FSW15471 岳阳未收到部分标签的消耗数据: admindev
10:37 Support #28039 (To Be Closed): FSW15471 岳阳未收到部分标签的消耗数据: wangkay
09:36 Support #28039: FSW15471 岳阳未收到部分标签的消耗数据: 12/11 SPD后补消耗无法从视图获取。本次建议现场手动异常处理，如果发生次数多可提新需求优化拉取数据 wangkay
19:03 Support #28040 (Closed): 江西人民医院调1台斑马打印机: admindev
10:39 Support #28040 (To Be Closed): 江西人民医院调1台斑马打印机: wangkay
10:27 Support #28040: 江西人民医院调1台斑马打印机: 2025-12-12 3.25h 1）西人民医院调1台斑马打印机，记录mac打包移交给行政设备部 shangdavid
16:53 Support #28044 (Resolved): 日喀则医院发布跟进: wangkay
16:32 Support #28045: 六院菱商更新安排: 更新syhl和2套mdltms wangkay
16:31 Support #28046: 钦州人民更新安排: 1）核对需要更新哪些平台
2）发布包需要通过信息科上传
3）除了更新，还需要联系开发处理历史数据（mcims上状态已消耗但是在柜内库存的） wangkay
16:01 Support #28074 (Resolved): 15477南方医院标签型号字段显示异常: shangdavid
10:46 Support #28074 (In Progress): 15477南方医院标签型号字段显示异常: shangdavid
10:46 Support #28074 (Closed): 15477南方医院标签型号字段显示异常: shangdavid
16:01 Support #28073 (Resolved): 15470 南方医院标签打印内容优化: shangdavid
10:45 Support #28073 (In Progress): 15470 南方医院标签打印内容优化: shangdavid
10:45 Support #28073 (Closed): 15470 南方医院标签打印内容优化: shangdavid
16:01 Support #28070 (Resolved): 15456 南方马虎用户管理界面重复账号: shangdavid
10:44 Support #28070 (In Progress): 15456 南方马虎用户管理界面重复账号: shangdavid
10:44 Support #28070 (Closed): 15456 南方马虎用户管理界面重复账号: shangdavid
11:41 Support #28075 (Resolved): 江西省永修县项目与万序沟通: wangkay
11:41 Support #28075 (Closed): 江西省永修县项目与万序沟通: wangkay
10:52 Support #28068 (Resolved): 请假1小时: shangdavid
10:30 Support #28068 (In Progress): 请假1小时: shangdavid
10:30 Support #28068 (Closed): 请假1小时: shangdavid
10:52 Support #28038 (In Progress): 15460 天津中医药大学附一spd消耗，我方未消耗: shangdavid
10:26 Support #28038: 15460 天津中医药大学附一spd消耗，我方未消耗: 2025-12-12 1.25h 1）转工程单给开发远程确认edes接口数据未收到spd发消耗数据，联系现场跟spd确认需要对方提供消耗时间 shangdavid
10:44 Support #28072 (Resolved): 调休一小时: jinking
10:44 Support #28072 (Closed): 调休一小时: 调休一小时 jinking
10:44 Support #28071 (In Progress): 15481-广州花都区人民医院-客户端日志未上传: jinking
10:44 Support #28071 (Closed): 15481-广州花都区人民医院-客户端日志未上传: 15481-广州花都区人民医院-客户端日志未上传 jinking
10:37 Support #28067: 15453-岳阳市中心医院-近期上架单都没有上架数据: 12/11
spd操作流程有问题 jinking
10:20 Support #28067 (Resolved): 15453-岳阳市中心医院-近期上架单都没有上架数据: jinking
10:20 Support #28067 (Closed): 15453-岳阳市中心医院-近期上架单都没有上架数据: 岳阳中心医院上架单问题处理 jinking

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