项目

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活动

从 2025-12-11 到 2025-12-20

2025-12-19

17:35 Support #28204 (Resolved): 日喀则高值上线支持
wangkay
10:33 Support #28204 (In Progress): 日喀则高值上线支持
wangkay
10:33 Support #28204 (Closed): 日喀则高值上线支持
wangkay
15:47 Support #26574 (New): 上海九院发布跟进
wangkay
15:44 Support #28174: FSW15531 钦州B006柜人脸识别效率低
12/19 修改BaiDuFaceConfig.txt 修改"mirrorRGB": 1,"mirrorNIR": 1,"RGBRevert": true, 效果改善现场使用观察 wangkay
15:38 Support #28174 (Resolved): FSW15531 钦州B006柜人脸识别效率低
wangkay
15:39 Support #28206 (Resolved): 钦州B007改ip发布monitor
wangkay
15:39 Support #28206 (Closed): 钦州B007改ip发布monitor
wangkay
14:14 Support #28186 (Resolved): 日喀则发布小结
wangkay
14:13 Support #28205: FSW15545 南京泰康内镜中心智能柜无法查询视频
12/19 记录已补全;需要更新SyVideoMonitor(现场还是vsftp的老版本);转交King考虑发布步骤 wangkay
14:12 Support #28205 (Resolved): FSW15545 南京泰康内镜中心智能柜无法查询视频
wangkay
13:14 Support #28205 (In Progress): FSW15545 南京泰康内镜中心智能柜无法查询视频
wangkay
13:14 Support #28205 (Closed): FSW15545 南京泰康内镜中心智能柜无法查询视频
wangkay
09:31 Support #28105 (To Be Closed): 日喀则VPN堡垒机申请
wangkay
09:31 Support #28098 (To Be Closed): 南方医院,深圳儿童发布准备
wangkay
09:31 Support #28177 (To Be Closed): 芜湖DSA人脸识别黑屏
wangkay
09:31 Support #28176 (To Be Closed): 芜湖VPN堡垒机测试
wangkay
09:31 Support #28171 (To Be Closed): FSW15529 粤北补拉制标任务
wangkay
09:31 Support #28173 (To Be Closed): 日喀则发布sqlynx工具
wangkay
09:31 Support #28168 (To Be Closed): 请假1小时
wangkay
09:25 Support #28164 (Resolved): 上海九院总院打印标签出现乱码问题
wangkay
09:24 Support #28164 (To Be Closed): 上海九院总院打印标签出现乱码问题
wangkay
09:25 Support #28155 (Resolved): 15527 九院总院10号楼1楼柜子要改变柜灯逻辑
wangkay
09:24 Support #28155 (To Be Closed): 15527 九院总院10号楼1楼柜子要改变柜灯逻辑
wangkay
09:25 Support #27980 (Resolved): 斑马打印机固件升级文档整理上传
wangkay
09:24 Support #27980 (To Be Closed): 斑马打印机固件升级文档整理上传
wangkay
09:25 Support #28175 (Resolved): 南方医院大标签和低值斑马打印机固件更新
wangkay
09:24 Support #28175 (To Be Closed): 南方医院大标签和低值斑马打印机固件更新
wangkay
09:24 Support #27905 (To Be Closed): 15235 深圳市第二人民医院龙华医院人员登录问题 补取日志给开发
wangkay
09:24 Support #28169 (To Be Closed): 调休一小时
wangkay

2025-12-18

18:03 Support #28174: FSW15531 钦州B006柜人脸识别效率低
12/18 现场沟通,现场环境沟通和测试 wangkay
13:26 Support #28174 (In Progress): FSW15531 钦州B006柜人脸识别效率低
wangkay
13:25 Support #28174 (Closed): FSW15531 钦州B006柜人脸识别效率低
wangkay
18:03 Support #28186 (In Progress): 日喀则发布小结
wangkay
18:02 Support #28186 (Closed): 日喀则发布小结
wangkay
18:02 Support #28105 (Resolved): 日喀则VPN堡垒机申请
wangkay
18:01 Support #28105: 日喀则VPN堡垒机申请
12/18 VPN堡垒机测试;增加mysql和web资源沟通,信息科和堡垒机厂商答复无法加 wangkay
17:59 Support #28178 (To Be Closed): 调休一个小时
jinking
17:43 Support #28178 (Closed): 调休一个小时
调休一个小时 jinking
17:59 Support #28180 (To Be Closed): 15329-江西省人民医院-红谷滩spd中心高值不打印
jinking
17:45 Support #28180 (Closed): 15329-江西省人民医院-红谷滩spd中心高值不打印
15329-江西省人民医院-红谷滩spd中心高值不打印 jinking
17:59 Support #28179 (To Be Closed): 15481-广州花都区人民医院-客户端日志未上传
jinking
17:44 Support #28179 (Closed): 15481-广州花都区人民医院-客户端日志未上传
15481-广州花都区人民医院-客户端日志未上传 jinking
17:59 Support #28181 (To Be Closed): 江西更新平板发布客户端M00005,修改配置
jinking
17:46 Support #28181 (Closed): 江西更新平板发布客户端M00005,修改配置
江西更新平板发布客户端M00005,修改配置 jinking
17:59 Support #28182 (To Be Closed): 更新反馈单状态
jinking
17:46 Support #28182 (Closed): 更新反馈单状态
更新反馈单状态 jinking
17:59 Support #28183 (To Be Closed): 5503-江西省人民医院-人脸识别不可用
jinking
17:48 Support #28183 (Closed): 5503-江西省人民医院-人脸识别不可用
5503-江西省人民医院-人脸识别不可用 jinking
17:59 Support #28184 (To Be Closed): 曙光西院版本记录更新
jinking
17:49 Support #28184 (Closed): 曙光西院版本记录更新
曙光西院版本记录更新 jinking
17:59 Support #28185 (To Be Closed): 更新反馈单状态
jinking
17:58 Support #28185 (Closed): 更新反馈单状态
六院菱商更新准备和沟通 jinking
17:50 Support #28139 (Resolved): 江西退回来1台打印机测试
shangdavid
09:49 Support #28139 (In Progress): 江西退回来1台打印机测试
shangdavid
16:54 Support #27980 (Resolved): 斑马打印机固件升级文档整理上传
shangdavid
16:37 Support #28098 (Resolved): 南方医院,深圳儿童发布准备
wangkay
16:27 Support #28071 (Closed): 15481-广州花都区人民医院-客户端日志未上传
admindev
10:40 Support #28071 (To Be Closed): 15481-广州花都区人民医院-客户端日志未上传
wangkay
10:19 Support #28071: 15481-广州花都区人民医院-客户端日志未上传
12/17
提供开发三套设备的主板信息。开发暂时不清楚原因,目前智能怀疑时硬件差异导致
jinking
10:16 Support #28071 (Resolved): 15481-广州花都区人民医院-客户端日志未上传
jinking
16:27 Support #28143 (Closed): FSW15523 粤北补拉制标
admindev
10:33 Support #28143 (To Be Closed): FSW15523 粤北补拉制标
wangkay
16:22 Support #28134 (Closed): 请假1小时
admindev
10:35 Support #28134 (To Be Closed): 请假1小时
wangkay
09:41 Support #28134: 请假1小时
2025-12-17 1h 请假1小时 shangdavid
16:22 Support #28096 (Closed): 钦州医院mcims更新,处理异常数据
admindev
10:35 Support #28096 (To Be Closed): 钦州医院mcims更新,处理异常数据
wangkay
09:42 Support #28096: 钦州医院mcims更新,处理异常数据
2025-12-17 1h 1)远程再次确认数据处理情况,告知现场反馈spd数据获取状态结果,没回复 shangdavid
16:20 Support #28132 (Closed): 15517 九院北院2号楼4楼一柜子无法扫描归还
admindev
10:35 Support #28132 (To Be Closed): 15517 九院北院2号楼4楼一柜子无法扫描归还
wangkay
09:49 Support #28132: 15517 九院北院2号楼4楼一柜子无法扫描归还
2025-12-17 1.5h 1)远程服务器数据库sql处理改柜子科室问题,处理完成联系现场确认使用情况正常 shangdavid
16:20 Support #28070 (Closed): 15456 南方马虎用户管理界面重复账号
admindev
10:36 Support #28070 (To Be Closed): 15456 南方马虎用户管理界面重复账号
wangkay
09:45 Support #28070: 15456 南方马虎用户管理界面重复账号
2025-12-17 1h 1)联系现场给远程,开发协助处理重复数据,sso和sygc重复账号数据处理完成 shangdavid
16:20 Support #28103 (Closed): 日喀则高值联调
admindev
10:33 Support #28103 (To Be Closed): 日喀则高值联调
wangkay
16:20 Support #28167 (Closed): 15329-红谷滩spd中心高值不打印
admindev
10:40 Support #28167 (To Be Closed): 15329-红谷滩spd中心高值不打印
wangkay
10:17 Support #28167 (Resolved): 15329-红谷滩spd中心高值不打印
jinking
10:17 Support #28167: 15329-红谷滩spd中心高值不打印
12/17
版本在测试中,看看后续使用情况吧,如果只是偶发的话,待观察吧,关闭
jinking
10:17 Support #28167 (Closed): 15329-红谷滩spd中心高值不打印
15329-红谷滩spd中心高值不打印 jinking
16:19 Support #28073 (Closed): 15470 南方医院标签打印内容优化
admindev
14:44 Support #28073 (To Be Closed): 15470 南方医院标签打印内容优化
shangdavid
14:36 Support #28073 (Resolved): 15470 南方医院标签打印内容优化
shangdavid
09:48 Support #28073: 15470 南方医院标签打印内容优化
2025-12-17 1.5h 1)从开发获取斑马打印机固件升级包和文档;2)远程现场安装升级小标签打印机固件版本;3)现场再次补打印有问题的标签,显示正常 shangdavid
16:19 Support #27949 (Closed): FSW15418涪陵新装门禁人脸无法激活
admindev
10:32 Support #27949 (To Be Closed): FSW15418涪陵新装门禁人脸无法激活
wangkay
16:19 Support #28166 (Closed): 15503-江西省人民医院-人脸识别不可用
admindev
10:40 Support #28166 (To Be Closed): 15503-江西省人民医院-人脸识别不可用
wangkay
10:17 Support #28166 (Resolved): 15503-江西省人民医院-人脸识别不可用
jinking
10:16 Support #28166 (Closed): 15503-江西省人民医院-人脸识别不可用
15503-江西省人民医院-人脸识别不可用 jinking
16:11 Support #28177 (Resolved): 芜湖DSA人脸识别黑屏
wangkay
16:11 Support #28177 (Closed): 芜湖DSA人脸识别黑屏
wangkay
15:56 Support #28176 (Resolved): 芜湖VPN堡垒机测试
wangkay
15:56 Support #28176 (Closed): 芜湖VPN堡垒机测试
wangkay
14:44 Support #28175 (Resolved): 南方医院大标签和低值斑马打印机固件更新
shangdavid
14:44 Support #28175 (Closed): 南方医院大标签和低值斑马打印机固件更新
shangdavid
13:22 Support #28155 (Resolved): 15527 九院总院10号楼1楼柜子要改变柜灯逻辑
shangdavid
09:38 Support #28155 (In Progress): 15527 九院总院10号楼1楼柜子要改变柜灯逻辑
shangdavid
09:38 Support #28155 (Closed): 15527 九院总院10号楼1楼柜子要改变柜灯逻辑
shangdavid
11:56 Support #26574 (Feedback): 上海九院发布跟进
wangkay
11:56 Support #28135 (Feedback): 江西永修县项目跟进
wangkay
11:53 Support #28173 (Resolved): 日喀则发布sqlynx工具
wangkay
11:30 Support #28173 (In Progress): 日喀则发布sqlynx工具
wangkay
11:30 Support #28173 (Closed): 日喀则发布sqlynx工具
wangkay
11:53 Support #28171 (Resolved): FSW15529 粤北补拉制标任务
wangkay
10:59 Support #28171 (In Progress): FSW15529 粤北补拉制标任务
wangkay
10:59 Support #28171 (Closed): FSW15529 粤北补拉制标任务
wangkay
11:19 Support #28172 (In Progress): 六院上药-临港2套量产柜换平板需远程发布配置客户端
shangdavid
11:18 Support #28172 (Feedback): 六院上药-临港2套量产柜换平板需远程发布配置客户端
shangdavid
11:09 Support #28164 (Resolved): 上海九院总院打印标签出现乱码问题
shangdavid
09:51 Support #28164 (In Progress): 上海九院总院打印标签出现乱码问题
shangdavid
09:51 Support #28164 (Closed): 上海九院总院打印标签出现乱码问题
shangdavid
11:08 Support #27175: 养志调配柜制标
2025-12-18 最细确认情况是现场还在等待入网,未分配ip shangdavid
10:41 Support #28169 (Resolved): 调休一小时
wangkay
10:25 Support #28169 (In Progress): 调休一小时
jinking
10:25 Support #28169 (Closed): 调休一小时
调休一小时 jinking
10:38 Support #28038 (New): 15460 天津中医药大学附一spd消耗,我方未消耗
wangkay
10:38 Support #28140 (New): 南方医院量产柜工厂进度跟进,Mac信息记录
wangkay
09:46 Support #28140: 南方医院量产柜工厂进度跟进,Mac信息记录
2025-12-17 0.5h 1)工厂新生产5套量产柜还在制作中没有调试无法查询mac,现场已经有2套还未安装的mac设备表中已记录 shangdavid
09:38 Support #28140 (Feedback): 南方医院量产柜工厂进度跟进,Mac信息记录
shangdavid
10:36 Support #27905 (Resolved): 15235 深圳市第二人民医院龙华医院人员登录问题 补取日志给开发
wangkay
10:32 Support #27905 (In Progress): 15235 深圳市第二人民医院龙华医院人员登录问题 补取日志给开发
shangdavid
09:44 Support #27905: 15235 深圳市第二人民医院龙华医院人员登录问题 补取日志给开发
2025-12-17 1h 1)联系现场给远程,重新取sygc和客户端日志给开发继续调查 shangdavid
10:35 Support #28168 (Resolved): 请假1小时
wangkay
10:25 Support #28168 (In Progress): 请假1小时
wangkay
10:25 Support #28168 (Closed): 请假1小时
wangkay
10:20 Support #28120: 六院菱商更新准备和沟通
12/17
替换配置,和现场沟通更新时间,带现场通知
jinking
09:31 Support #28153: 15498 胸科医院 有一上架单柜子收不到
12/17 0.7h
工程单改为需反馈,但未排查问题。检查sygc标签创建时间为8:30,上架单创建时间为9:36,edes显示收到制标和上架均为9:36,需要开发继续处理。
开发判断为性能问题,重新处理,待检查后续数据传入是否有延迟。
zhangcoy
09:30 Support #28153 (Resolved): 15498 胸科医院 有一上架单柜子收不到
zhangcoy

2025-12-17

17:47 Support #28105: 日喀则VPN堡垒机申请
12/17 申请表格填写,盖公章;堡垒机资源沟通 wangkay
17:45 Support #28143 (Resolved): FSW15523 粤北补拉制标
wangkay
17:36 Support #28143 (In Progress): FSW15523 粤北补拉制标
wangkay
17:36 Support #28143 (Closed): FSW15523 粤北补拉制标
wangkay
17:07 Support #28070 (Resolved): 15456 南方马虎用户管理界面重复账号
shangdavid
10:26 Support #28070: 15456 南方马虎用户管理界面重复账号
2025-12-16 1h 1)开发再次远程数据库查询sso和sygc有28个用户账号重复,还需要写脚本sql处理 shangdavid
17:07 Support #28096 (Resolved): 钦州医院mcims更新,处理异常数据
shangdavid
10:42 Support #28096 (In Progress): 钦州医院mcims更新,处理异常数据
wangkay
10:30 Support #28096: 钦州医院mcims更新,处理异常数据
2025-12-16 2h 1)mcims版本更新完成;2)联系开发处理异常数据,告知现场确认 shangdavid
16:23 Support #27905 (Resolved): 15235 深圳市第二人民医院龙华医院人员登录问题 补取日志给开发
shangdavid
10:23 Support #27905 (In Progress): 15235 深圳市第二人民医院龙华医院人员登录问题 补取日志给开发
shangdavid
10:23 Support #27905: 15235 深圳市第二人民医院龙华医院人员登录问题 补取日志给开发
2025-12-16 0.5h 1)现场明天去现场再处理 shangdavid
10:20 Support #27905 (Feedback): 15235 深圳市第二人民医院龙华医院人员登录问题 补取日志给开发
shangdavid
14:32 Support #28103 (Resolved): 日喀则高值联调
wangkay
14:32 Support #28103: 日喀则高值联调
12/17 联调完成。syhl发送次数1,单次发送标签数1;接口去掉?wsdl wangkay
14:04 Support #28132 (Resolved): 15517 九院北院2号楼4楼一柜子无法扫描归还
shangdavid
10:19 Support #28132 (In Progress): 15517 九院北院2号楼4楼一柜子无法扫描归还
shangdavid
10:19 Support #28132 (Closed): 15517 九院北院2号楼4楼一柜子无法扫描归还
shangdavid
14:04 Support #28140 (In Progress): 南方医院量产柜工厂进度跟进,Mac信息记录
shangdavid
14:04 Support #28140 (Feedback): 南方医院量产柜工厂进度跟进,Mac信息记录
shangdavid
14:00 Support #27949: FSW15418涪陵新装门禁人脸无法激活
12/17 apk更新,人脸激活,人脸不通用:轮岗交叉用户2套账号,如001,001-2(现场选择) wangkay
13:42 Support #27949 (Resolved): FSW15418涪陵新装门禁人脸无法激活
wangkay
13:58 Support #28137: 江西门禁人脸激活问题沟通
人脸不通用;
方案1:协调公司找一台原厂商激活过人脸的平板更换
方案2:与揽星协调,在原平板和新平板上共用的账号同步2套用户,如 001,001-2
方案3:更新全部客户端改用新的人脸,全部用户重录人脸
wangkay
10:55 Support #28137 (In Progress): 江西门禁人脸激活问题沟通
wangkay
10:55 Support #28137 (Feedback): 江西门禁人脸激活问题沟通
wangkay
13:31 Support #28097 (Closed): 调休一小时
admindev
09:23 Support #28097 (To Be Closed): 调休一小时
jinking
13:31 Support #28067 (Closed): 15453-岳阳市中心医院-近期上架单都没有上架数据
admindev
13:31 Support #28072 (Closed): 调休一小时
admindev
13:30 Support #28087 (Closed): 江西更新平板发布客户端M00005,修改配置
admindev
13:30 Support #27919 (Closed): 15329-江西省人民医院-红谷滩spd中心高值不打印
admindev
13:30 Support #28075 (Closed): 江西省永修县项目与万序沟通
admindev
13:30 Support #28119 (Closed): 曙光西院版本记录更新
admindev
10:43 Support #28119 (To Be Closed): 曙光西院版本记录更新
wangkay
09:22 Support #28119 (Resolved): 曙光西院版本记录更新
jinking
09:20 Support #28119 (Closed): 曙光西院版本记录更新
曙光西院版本记录更新 jinking
13:30 Support #28045 (Closed): 六院菱商更新安排
admindev
13:30 Support #28046 (Closed): 钦州人民更新安排
admindev
13:29 Support #28100 (Closed): 请假1小时
admindev
10:35 Support #28100 (To Be Closed): 请假1小时
wangkay
13:29 Support #28044 (Closed): 日喀则医院发布跟进
admindev
10:35 Support #28044 (To Be Closed): 日喀则医院发布跟进
wangkay
13:29 Support #28106 (Closed): FSW状态更新(已确认,未反馈,未确认)
admindev
10:35 Support #28106 (To Be Closed): FSW状态更新(已确认,未反馈,未确认)
wangkay
13:29 Support #28068 (Closed): 请假1小时
admindev
13:29 Support #28074 (Closed): 15477南方医院标签型号字段显示异常
admindev
13:29 Support #28102 (Closed): FSW15485 南方医院门禁验收台刷卡登录无权限
admindev
10:35 Support #28102 (To Be Closed): FSW15485 南方医院门禁验收台刷卡登录无权限
wangkay
13:29 Support #28110 (Closed): 15503-江西省人民医院-人脸识别不可用
admindev
10:43 Support #28110 (To Be Closed): 15503-江西省人民医院-人脸识别不可用
wangkay
09:20 Support #28110: 15503-江西省人民医院-人脸识别不可用
12/16
开发回复需要更新版本,需要问下pual
jinking
13:29 Support #28136 (Closed): 公司演示环境准备,发布高值冰箱
admindev
11:24 Support #28136 (To Be Closed): 公司演示环境准备,发布高值冰箱
wangkay
11:24 Support #28136 (Resolved): 公司演示环境准备,发布高值冰箱
wangkay
10:58 Support #28136: 公司演示环境准备,发布高值冰箱
安排King wangkay
10:54 Support #28136 (In Progress): 公司演示环境准备,发布高值冰箱
wangkay
10:54 Support #28136 (Closed): 公司演示环境准备,发布高值冰箱
wangkay
13:29 Support #28117 (Closed): 15329-红谷滩spd中心高值不打印
admindev
10:43 Support #28117 (To Be Closed): 15329-红谷滩spd中心高值不打印
wangkay
09:19 Support #28117: 15329-红谷滩spd中心高值不打印
12/16
已知问题,待后续更新mcims 版本,优化制标查询的sql
jinking
09:18 Support #28117 (Resolved): 15329-红谷滩spd中心高值不打印
jinking
09:18 Support #28117 (In Progress): 15329-红谷滩spd中心高值不打印
jinking
09:18 Support #28117 (Closed): 15329-红谷滩spd中心高值不打印
15329-红谷滩spd中心高值不打印 jinking
13:29 Support #27975 (Closed): 15458 九院总院10号楼1楼智能柜需要发布
admindev
10:40 Support #27975 (To Be Closed): 15458 九院总院10号楼1楼智能柜需要发布
wangkay
10:29 Support #27975: 15458 九院总院10号楼1楼智能柜需要发布
2025-12-16 2h 1)九院总院10号楼1楼智能柜需要发布配置完成可以登录,告知现场测试基本功能 shangdavid
13:09 Support #28139 (Closed): 江西退回来1台打印机测试
shangdavid
10:55 Support #28134 (Resolved): 请假1小时
shangdavid
10:27 Support #28134 (In Progress): 请假1小时
shangdavid
10:27 Support #28134 (Closed): 请假1小时
shangdavid
10:51 Support #28104 (Feedback): 岳阳高值更新同步人员账号权限bug跟进和安排
wangkay
09:11 Support #28104: 岳阳高值更新同步人员账号权限bug跟进和安排
12/16 时间要求月底更新,验收 wangkay
10:37 Support #28135 (In Progress): 江西永修县项目跟进
wangkay
10:37 Support #28135 (Closed): 江西永修县项目跟进
wangkay
10:34 Support #28133 (Feedback): 15505 上海九院上架单睿智提示出现异常 需要开发查看
shangdavid
10:28 Support #28133: 15505 上海九院上架单睿智提示出现异常 需要开发查看
2025-12-16 1h 1)转工程单给开发调查 shangdavid
10:20 Support #28133 (Resolved): 15505 上海九院上架单睿智提示出现异常 需要开发查看
shangdavid
10:20 Support #28133 (Closed): 15505 上海九院上架单睿智提示出现异常 需要开发查看
shangdavid
10:22 Support #28038: 15460 天津中医药大学附一spd消耗,我方未消耗
2025-12-16 0.5h 1)堡垒机连接异常周末恢复,下周一再处理 shangdavid
10:19 Support #28038 (Feedback): 15460 天津中医药大学附一spd消耗,我方未消耗
shangdavid
09:22 Support #28120 (In Progress): 六院菱商更新准备和沟通
jinking
09:21 Support #28120: 六院菱商更新准备和沟通
12/16
下载更新包,查看更新说明,待现场确定更新时间
jinking
09:21 Support #28120 (Closed): 六院菱商更新准备和沟通
六院菱商更新准备和沟通 jinking
09:18 Support #28071: 15481-广州花都区人民医院-客户端日志未上传
12/16
配合开发测试,查看配置,查看磁盘空间,查看文件权限,创建测试文件,可以正常上传,重新安装apk
jinking

2025-12-16

18:01 Support #28073 (In Progress): 15470 南方医院标签打印内容优化
shangdavid
18:01 Support #28073 (Resolved): 15470 南方医院标签打印内容优化
shangdavid
10:40 Support #28073 (Feedback): 15470 南方医院标签打印内容优化
wangkay
10:01 Support #28073: 15470 南方医院标签打印内容优化
2025-12-15 1.5h 1)转工程单取日志给开发;2)处理上产厂商字段修改完成重启打印平台正常;3)换行占行问题开发还在和打印机厂商沟通需要时间处理,已告知现场 shangdavid
18:01 Support #27975 (Resolved): 15458 九院总院10号楼1楼智能柜需要发布
shangdavid
17:55 Support #28110 (Resolved): 15503-江西省人民医院-人脸识别不可用
jinking
17:55 Support #28110 (Closed): 15503-江西省人民医院-人脸识别不可用
15503-江西省人民医院-人脸识别不可用 jinking
16:18 Support #28102 (Resolved): FSW15485 南方医院门禁验收台刷卡登录无权限
wangkay
11:06 Support #28102 (In Progress): FSW15485 南方医院门禁验收台刷卡登录无权限
wangkay
11:06 Support #28102 (Closed): FSW15485 南方医院门禁验收台刷卡登录无权限
wangkay
15:08 Support #28070 (In Progress): 15456 南方马虎用户管理界面重复账号
shangdavid
10:40 Support #28070 (To Be Closed): 15456 南方马虎用户管理界面重复账号
wangkay
09:59 Support #28070: 15456 南方马虎用户管理界面重复账号
2025-12-15 1.5h 1)开发需要取9/28日志,日志已过期被清理无法调查;2)数据已处理,sso版本之前已更新过需要后面在观察是否再发生 shangdavid
14:36 Support #28106 (Resolved): FSW状态更新(已确认,未反馈,未确认)
wangkay
14:36 Support #28106 (Closed): FSW状态更新(已确认,未反馈,未确认)
wangkay
14:35 Support #28105 (In Progress): 日喀则VPN堡垒机申请
wangkay
14:35 Support #28105 (Closed): 日喀则VPN堡垒机申请
wangkay
14:34 Support #28104 (In Progress): 岳阳高值更新同步人员账号权限bug跟进和安排
wangkay
14:34 Support #28104 (Closed): 岳阳高值更新同步人员账号权限bug跟进和安排
wangkay
14:15 Support #28096 (Resolved): 钦州医院mcims更新,处理异常数据
shangdavid
10:05 Support #28096 (In Progress): 钦州医院mcims更新,处理异常数据
shangdavid
10:05 Support #28096 (Closed): 钦州医院mcims更新,处理异常数据
shangdavid
13:28 Support #28103 (In Progress): 日喀则高值联调
wangkay
13:27 Support #28103 (Closed): 日喀则高值联调
wangkay
13:27 Support #28044 (Resolved): 日喀则医院发布跟进
wangkay
10:18 Support #28044: 日喀则医院发布跟进
12/15 服务端,制标,柜子全部发布完成;待更新nsservice,apk,monitor wangkay
10:18 Support #28044 (In Progress): 日喀则医院发布跟进
wangkay
10:45 Support #28100 (Resolved): 请假1小时
wangkay
10:45 Support #28100 (Closed): 请假1小时
wangkay
10:44 Support #27905 (In Progress): 15235 深圳市第二人民医院龙华医院人员登录问题 补取日志给开发
wangkay
10:03 Support #27905 (Feedback): 15235 深圳市第二人民医院龙华医院人员登录问题 补取日志给开发
shangdavid
10:43 Support #28038 (In Progress): 15460 天津中医药大学附一spd消耗,我方未消耗
wangkay
09:48 Support #28038 (Feedback): 15460 天津中医药大学附一spd消耗,我方未消耗
shangdavid
10:42 Support #28074 (To Be Closed): 15477南方医院标签型号字段显示异常
wangkay
10:03 Support #28074: 15477南方医院标签型号字段显示异常
2025-12-15 1.5h 1)转工程单,取日志给开发;2)开发指导添加字典ShowModel改设置为1,放出产品型号功能;3)手动在品规界面更正型号数据 shangdavid
10:39 Support #28068 (To Be Closed): 请假1小时
wangkay
09:49 Support #28068: 请假1小时
2025-12-15 1h 请假1小时 shangdavid
10:38 Support #27981 (In Progress): 15406-广州中西医结合-近效期提示更改
wangkay
10:38 Support #27981 (Feedback): 15406-广州中西医结合-近效期提示更改
wangkay
10:38 Support #27919 (To Be Closed): 15329-江西省人民医院-红谷滩spd中心高值不打印
wangkay
10:37 Support #28087 (To Be Closed): 江西更新平板发布客户端M00005,修改配置
wangkay
09:37 Support #28087: 江西更新平板发布客户端M00005,修改配置
12/15
江西更新平板发布客户端M00005,修改配置,人脸识别待激活
jinking
09:36 Support #28087 (Resolved): 江西更新平板发布客户端M00005,修改配置
jinking
09:35 Support #28087 (Closed): 江西更新平板发布客户端M00005,修改配置
江西更新平板发布客户端M00005,修改配置 jinking
10:36 Support #28072 (To Be Closed): 调休一小时
wangkay
09:37 Support #28072 (Resolved): 调休一小时
jinking
09:35 Support #28072 (To Be Closed): 调休一小时
jinking
10:35 Support #28046 (To Be Closed): 钦州人民更新安排
wangkay
10:19 Support #28046 (Resolved): 钦州人民更新安排
wangkay
10:35 Support #28045 (To Be Closed): 六院菱商更新安排
wangkay
10:19 Support #28045 (Resolved): 六院菱商更新安排
wangkay
10:34 Support #28075 (To Be Closed): 江西省永修县项目与万序沟通
wangkay
10:27 Support #28099 (In Progress): 14980-江西省人民医院-客户端退出
jinking
10:27 Support #28099 (In Progress): 14980-江西省人民医院-客户端退出
14980-江西省人民医院-客户端退出 jinking
10:22 Support #28098 (In Progress): 南方医院,深圳儿童发布准备
wangkay
10:22 Support #28098 (Closed): 南方医院,深圳儿童发布准备
wangkay
10:07 Support #28097 (In Progress): 调休一小时
jinking
10:07 Support #28097 (Closed): 调休一小时
六院菱商更新 jinking
09:36 Support #28071: 15481-广州花都区人民医院-客户端日志未上传
12/15
sygc_log下没有生成日志,需要开发查看
jinking
09:35 Support #28067 (To Be Closed): 15453-岳阳市中心医院-近期上架单都没有上架数据
jinking

2025-12-15

19:04 Support #28037 (Closed): 九院设备新信息表更新
admindev
10:38 Support #28037 (To Be Closed): 九院设备新信息表更新
wangkay
10:21 Support #28037: 九院设备新信息表更新
2025-12-12 0.75 九院设备新信息表更新 shangdavid
19:04 Support #28060 (Closed): 请假8小时
admindev
10:34 Support #28060 (To Be Closed): 请假8小时
wangkay
09:36 Support #28060 (Resolved): 请假8小时
wangkay
09:36 Support #28060 (Closed): 请假8小时
wangkay
19:04 Support #28028 (Closed): 15444 九院总院有7个上架单柜子无法上架
admindev
10:38 Support #28028 (To Be Closed): 15444 九院总院有7个上架单柜子无法上架
wangkay
10:24 Support #28028: 15444 九院总院有7个上架单柜子无法上架
2025-12-12 1.5 新增科室关联前发制标上架问题,已接口重新补发并指导现场操作 shangdavid
19:04 Support #27909 (Closed): 更新反馈单状态
admindev
13:27 Support #27909 (To Be Closed): 更新反馈单状态
jinking
19:04 Support #28004 (Closed): FSW13242涪陵已消耗标签仍然提示近效期报警
admindev
10:37 Support #28004 (To Be Closed): FSW13242涪陵已消耗标签仍然提示近效期报警
wangkay
09:36 Support #28004 (Resolved): FSW13242涪陵已消耗标签仍然提示近效期报警
wangkay
09:30 Support #28004: FSW13242涪陵已消耗标签仍然提示近效期报警
12/11 还未提测 wangkay
09:29 Support #28004 (To Be Closed): FSW13242涪陵已消耗标签仍然提示近效期报警
wangkay
19:04 Support #28003 (Closed): FSW15448 钦州制标任务未收到
admindev
10:35 Support #28003 (To Be Closed): FSW15448 钦州制标任务未收到
wangkay
09:28 Support #28003: FSW15448 钦州制标任务未收到
12/11 spd同步基础数据定时任务单次数据量大 wangkay
19:04 Support #28064 (Closed): 调休一个小时
admindev
10:41 Support #28064 (To Be Closed): 调休一个小时
wangkay
10:20 Support #28064 (Resolved): 调休一个小时
jinking
10:20 Support #28064 (Closed): 调休一个小时
调休一个小时 jinking
19:04 Support #28031 (Closed): FSW15456南方医院sso用户重复
admindev
10:35 Support #28031 (To Be Closed): FSW15456南方医院sso用户重复
wangkay
09:31 Support #28031: FSW15456南方医院sso用户重复
高值联调时更新过,再次出现 wangkay
19:04 Support #28063 (Closed): 调休一天
admindev
10:41 Support #28063 (To Be Closed): 调休一天
wangkay
10:20 Support #28063 (Resolved): 调休一天
jinking
10:20 Support #28063 (Closed): 调休一天
调休一天 jinking
19:03 Support #28066 (Closed): 南方医院工控机两天设备安装系统
admindev
10:42 Support #28066 (To Be Closed): 南方医院工控机两天设备安装系统
wangkay
10:36 Support #28066: 南方医院工控机两天设备安装系统
12/11
南方医院工控机mac
00:E0:B4:6B:41:8E
00:E0:B4:6B:43:A0
jinking
10:20 Support #28066 (Resolved): 南方医院工控机两天设备安装系统
jinking
10:20 Support #28066 (Closed): 南方医院工控机两天设备安装系统
南方医院工控机两天设备安装系统 jinking
19:03 Support #28032 (Closed): FSW15457 上饶中心医院接收制标和打印异常
admindev
10:36 Support #28032 (To Be Closed): FSW15457 上饶中心医院接收制标和打印异常
wangkay
09:32 Support #28032: FSW15457 上饶中心医院接收制标和打印异常
12/11 现场sso修改密码导致,已重新配置 wangkay
19:03 Support #28069 (Closed): 15463 第九人民医院新需求
admindev
10:51 Support #28069: 15463 第九人民医院新需求
2025-12-12 0.5h 需求单转开发工程单给Derek shangdavid
10:39 Support #28069 (To Be Closed): 15463 第九人民医院新需求
wangkay
10:37 Support #28069 (Resolved): 15463 第九人民医院新需求
shangdavid
10:37 Support #28069 (Closed): 15463 第九人民医院新需求
shangdavid
19:03 Support #28065 (Closed): 岳阳中心医院客户端和视频时间修改
admindev
10:42 Support #28065 (To Be Closed): 岳阳中心医院客户端和视频时间修改
wangkay
10:20 Support #28065 (Resolved): 岳阳中心医院客户端和视频时间修改
jinking
10:20 Support #28065 (Closed): 岳阳中心医院客户端和视频时间修改
岳阳中心医院客户端和视频时间修改 jinking
19:03 Support #28039 (Closed): FSW15471 岳阳未收到部分标签的消耗数据
admindev
10:37 Support #28039 (To Be Closed): FSW15471 岳阳未收到部分标签的消耗数据
wangkay
09:36 Support #28039: FSW15471 岳阳未收到部分标签的消耗数据
12/11 SPD后补消耗无法从视图获取。本次建议现场手动异常处理,如果发生次数多可提新需求优化拉取数据 wangkay
19:03 Support #28040 (Closed): 江西人民医院调1台斑马打印机
admindev
10:39 Support #28040 (To Be Closed): 江西人民医院调1台斑马打印机
wangkay
10:27 Support #28040: 江西人民医院调1台斑马打印机
2025-12-12 3.25h 1)西人民医院调1台斑马打印机,记录mac打包移交给行政设备部 shangdavid
16:53 Support #28044 (Resolved): 日喀则医院发布跟进
wangkay
16:32 Support #28045: 六院菱商更新安排
更新syhl和2套mdltms wangkay
16:31 Support #28046: 钦州人民更新安排
1)核对需要更新哪些平台
2)发布包需要通过信息科上传
3)除了更新,还需要联系开发处理历史数据(mcims上状态已消耗但是在柜内库存的)
wangkay
16:01 Support #28074 (Resolved): 15477南方医院标签型号字段显示异常
shangdavid
10:46 Support #28074 (In Progress): 15477南方医院标签型号字段显示异常
shangdavid
10:46 Support #28074 (Closed): 15477南方医院标签型号字段显示异常
shangdavid
16:01 Support #28073 (Resolved): 15470 南方医院标签打印内容优化
shangdavid
10:45 Support #28073 (In Progress): 15470 南方医院标签打印内容优化
shangdavid
10:45 Support #28073 (Closed): 15470 南方医院标签打印内容优化
shangdavid
16:01 Support #28070 (Resolved): 15456 南方马虎用户管理界面重复账号
shangdavid
10:44 Support #28070 (In Progress): 15456 南方马虎用户管理界面重复账号
shangdavid
10:44 Support #28070 (Closed): 15456 南方马虎用户管理界面重复账号
shangdavid
11:41 Support #28075 (Resolved): 江西省永修县项目与万序沟通
wangkay
11:41 Support #28075 (Closed): 江西省永修县项目与万序沟通
wangkay
10:52 Support #28068 (Resolved): 请假1小时
shangdavid
10:30 Support #28068 (In Progress): 请假1小时
shangdavid
10:30 Support #28068 (Closed): 请假1小时
shangdavid
10:52 Support #28038 (In Progress): 15460 天津中医药大学附一spd消耗,我方未消耗
shangdavid
10:26 Support #28038: 15460 天津中医药大学附一spd消耗,我方未消耗
2025-12-12 1.25h 1)转工程单给开发远程确认edes接口数据未收到spd发消耗数据,联系现场跟spd确认需要对方提供消耗时间 shangdavid
10:44 Support #28072 (Resolved): 调休一小时
jinking
10:44 Support #28072 (Closed): 调休一小时
调休一小时 jinking
10:44 Support #28071 (In Progress): 15481-广州花都区人民医院-客户端日志未上传
jinking
10:44 Support #28071 (Closed): 15481-广州花都区人民医院-客户端日志未上传
15481-广州花都区人民医院-客户端日志未上传 jinking
10:37 Support #28067: 15453-岳阳市中心医院-近期上架单都没有上架数据
12/11
spd操作流程有问题
jinking
10:20 Support #28067 (Resolved): 15453-岳阳市中心医院-近期上架单都没有上架数据
jinking
10:20 Support #28067 (Closed): 15453-岳阳市中心医院-近期上架单都没有上架数据
岳阳中心医院上架单问题处理 jinking

2025-12-12

19:19 Support #28046 (In Progress): 钦州人民更新安排
wangkay
19:19 Support #28046 (Closed): 钦州人民更新安排
wangkay
19:19 Support #28045 (In Progress): 六院菱商更新安排
wangkay
19:19 Support #28045 (Closed): 六院菱商更新安排
wangkay
19:16 Support #28044 (In Progress): 日喀则医院发布跟进
wangkay
19:16 Support #28044 (Closed): 日喀则医院发布跟进
wangkay
17:57 Support #27980 (In Progress): 斑马打印机固件升级文档整理上传
shangdavid
17:56 Support #27980 (Feedback): 斑马打印机固件升级文档整理上传
shangdavid
09:40 Support #27980 (In Progress): 斑马打印机固件升级文档整理上传
shangdavid
17:57 Support #27905 (In Progress): 15235 深圳市第二人民医院龙华医院人员登录问题 补取日志给开发
shangdavid
17:56 Support #27905 (Feedback): 15235 深圳市第二人民医院龙华医院人员登录问题 补取日志给开发
shangdavid
09:40 Support #27905 (In Progress): 15235 深圳市第二人民医院龙华医院人员登录问题 补取日志给开发
shangdavid
17:57 Support #27975 (In Progress): 15458 九院总院10号楼1楼智能柜需要发布
shangdavid
17:56 Support #27975 (Feedback): 15458 九院总院10号楼1楼智能柜需要发布
shangdavid
09:25 Support #27975 (In Progress): 15458 九院总院10号楼1楼智能柜需要发布
shangdavid
17:57 Support #28040 (Resolved): 江西人民医院调1台斑马打印机
shangdavid
17:56 Support #28040 (Closed): 江西人民医院调1台斑马打印机
shangdavid
17:56 Support #27174 (Feedback): 公司G30工控机镜像还原,ntp环境安装,新镜像制作
shangdavid
09:54 Support #27174 (In Progress): 公司G30工控机镜像还原,ntp环境安装,新镜像制作
shangdavid
17:56 Support #28038 (Resolved): 15460 天津中医药大学附一spd消耗,我方未消耗
shangdavid
13:02 Support #28038 (In Progress): 15460 天津中医药大学附一spd消耗,我方未消耗
shangdavid
13:02 Support #28038 (Closed): 15460 天津中医药大学附一spd消耗,我方未消耗
shangdavid
15:56 Support #28008 (Closed): 15329-红谷滩spd中心高值不打印
admindev
15:56 Support #27977 (Closed): 15432 九院昨天出现三张重复标签,需要查询原因
admindev
13:02 Support #27977 (To Be Closed): 15432 九院昨天出现三张重复标签,需要查询原因
shangdavid
09:35 Support #27977: 15432 九院昨天出现三张重复标签,需要查询原因
2025-12-10 1h 已知问题,需要等12/19号给新版本安排更新后解决 shangdavid
15:56 Support #28009 (Closed): 胸科医院一代柜子发布
admindev
15:56 Support #27924 (Closed): 12月报销填写
admindev
13:02 Support #27924 (To Be Closed): 12月报销填写
shangdavid
09:34 Support #27924: 12月报销填写
2025-12-10 1h 12月报销填写并提交审批单据打印,发票单据给行政 shangdavid
09:32 Support #27924: 12月报销填写
2025-12-11 1h 12月报销填写 shangdavid
15:55 Support #28007 (Closed): 调休一个小时
admindev
15:55 Support #27978 (Closed): 上海九院1号楼9楼智能柜扫码枪问题
admindev
13:02 Support #27978 (To Be Closed): 上海九院1号楼9楼智能柜扫码枪问题
shangdavid
09:38 Support #27978: 上海九院1号楼9楼智能柜扫码枪问题
2025-12-10 1.5h 1)指导现场检查硬件连线问题,已恢复正常扫码使用 shangdavid
15:55 Support #28010 (Closed): 更新反馈单状态
admindev
15:55 Support #28011 (Closed): 胸科医院三套条码柜子发布
admindev
15:55 Support #28012 (Closed): 胸科医院一代柜子发布
admindev
15:55 Support #27959 (Closed): 填写报销
admindev
15:55 Support #27844 (Closed): 天津备用服务器数据同步
admindev
15:55 Support #27903 (Closed): fsw状态整理更新
admindev
13:02 Support #27903 (To Be Closed): fsw状态整理更新
shangdavid
09:37 Support #27903: fsw状态整理更新
2025-12-10 1.5h 1)fsw状态整理更新 shangdavid
15:55 Support #28002 (Closed): 市一江桥条码柜发布
admindev
15:55 Support #27958 (Closed): 更新胸科医院设备信息表
admindev
15:55 Support #27984 (Closed): 15436 九院总院一个上架单需要查询状态
admindev
13:02 Support #27984 (To Be Closed): 15436 九院总院一个上架单需要查询状态
shangdavid
09:36 Support #27984: 15436 九院总院一个上架单需要查询状态
2025-12-10 1h 1)scms上架单状态已完成,edes接口智能柜发上药九院单据已成功,时间12/10 08:00 已提供相关截图凭据给现场 shangdavid
15:55 Support #28013 (Closed): 更新反馈单
admindev
15:55 Support #27986 (Closed): 调休1天
admindev
13:02 Support #27986 (To Be Closed): 调休1天
shangdavid
09:32 Support #27986: 调休1天
2025-12-11 8h 调休1天 shangdavid
09:25 Support #27986 (Resolved): 调休1天
shangdavid
15:37 Support #28039 (Resolved): FSW15471 岳阳未收到部分标签的消耗数据
wangkay
15:37 Support #28039 (Closed): FSW15471 岳阳未收到部分标签的消耗数据
wangkay
13:02 Support #28028 (Resolved): 15444 九院总院有7个上架单柜子无法上架
shangdavid
09:25 Support #28028 (In Progress): 15444 九院总院有7个上架单柜子无法上架
shangdavid
09:25 Support #28028 (Closed): 15444 九院总院有7个上架单柜子无法上架
shangdavid
13:02 Support #28037 (Resolved): 九院设备新信息表更新
shangdavid
09:46 Support #28037 (In Progress): 九院设备新信息表更新
shangdavid
09:46 Support #28037 (Closed): 九院设备新信息表更新
shangdavid
09:31 Support #28032 (Resolved): FSW15457 上饶中心医院接收制标和打印异常
wangkay
09:31 Support #28032 (Closed): FSW15457 上饶中心医院接收制标和打印异常
wangkay
09:30 Support #28031 (Resolved): FSW15456南方医院sso用户重复
wangkay
09:30 Support #28031 (Closed): FSW15456南方医院sso用户重复
wangkay

2025-12-11

17:39 Support #27844 (To Be Closed): 天津备用服务器数据同步
jinking
10:26 Support #27844: 天津备用服务器数据同步
12/10
和现场沟通时间,现场反馈等现场通知在做
jinking
10:21 Support #27844 (Resolved): 天津备用服务器数据同步
jinking
17:39 Support #28002 (To Be Closed): 市一江桥条码柜发布
jinking
10:23 Support #28002 (Resolved): 市一江桥条码柜发布
jinking
10:23 Support #28002 (Closed): 市一江桥条码柜发布
市一江桥条码柜发布 jinking
17:39 Support #27959 (To Be Closed): 填写报销
jinking
10:20 Support #27959 (Resolved): 填写报销
jinking
17:39 Support #27958 (To Be Closed): 更新胸科医院设备信息表
jinking
10:20 Support #27958 (Resolved): 更新胸科医院设备信息表
jinking
17:39 Support #28007 (To Be Closed): 调休一个小时
jinking
17:33 Support #28007 (Closed): 调休一个小时
调休一个小时 jinking
17:39 Support #28008 (To Be Closed): 15329-红谷滩spd中心高值不打印
jinking
17:33 Support #28008 (Closed): 15329-红谷滩spd中心高值不打印
15329-红谷滩spd中心高值不打印 jinking
17:38 Support #28009 (To Be Closed): 胸科医院一代柜子发布
jinking
17:33 Support #28009 (Closed): 胸科医院一代柜子发布
胸科医院一代柜子发布 jinking
17:38 Support #28010 (To Be Closed): 更新反馈单状态
jinking
17:34 Support #28010 (Closed): 更新反馈单状态
更新反馈单状态 jinking
17:38 Support #28011 (To Be Closed): 胸科医院三套条码柜子发布
jinking
17:34 Support #28011 (Closed): 胸科医院三套条码柜子发布
胸科医院三套条码柜子发布 jinking
17:38 Support #28012 (To Be Closed): 胸科医院一代柜子发布
jinking
17:35 Support #28012 (Closed): 胸科医院一代柜子发布
胸科医院一代柜子发布 jinking
17:38 Support #28013 (To Be Closed): 更新反馈单
jinking
17:38 Support #28013 (Closed): 更新反馈单
更新反馈单 jinking
14:53 Support #28004 (Resolved): FSW13242涪陵已消耗标签仍然提示近效期报警
wangkay
14:53 Support #28004 (Closed): FSW13242涪陵已消耗标签仍然提示近效期报警
wangkay
14:33 Support #27985 (Closed): 12月报销
admindev
13:29 Support #27985 (To Be Closed): 12月报销
wangkay
09:22 Support #27985 (Resolved): 12月报销
wangkay
14:33 Support #27948 (Closed): FSW15414钦州人民量产柜卡在自动退出界面
admindev
13:29 Support #27948 (To Be Closed): FSW15414钦州人民量产柜卡在自动退出界面
wangkay
13:29 Support #27948 (Resolved): FSW15414钦州人民量产柜卡在自动退出界面
wangkay
14:33 Support #27982 (Closed): FSW15427 上饶修改批号
admindev
13:29 Support #27982 (To Be Closed): FSW15427 上饶修改批号
wangkay
14:33 Support #27979 (Closed): FSW15430 上饶打印耗材特殊标记
admindev
13:29 Support #27979 (To Be Closed): FSW15430 上饶打印耗材特殊标记
wangkay
14:33 Support #27983 (Closed): FSW15431 上饶打印出标签单品状态完成制标任务状态确认制标
admindev
13:29 Support #27983 (To Be Closed): FSW15431 上饶打印出标签单品状态完成制标任务状态确认制标
wangkay
09:21 Support #27983 (Resolved): FSW15431 上饶打印出标签单品状态完成制标任务状态确认制标
wangkay
13:30 Support #28003 (Resolved): FSW15448 钦州制标任务未收到
wangkay
13:29 Support #28003 (Closed): FSW15448 钦州制标任务未收到
wangkay
10:24 Support #27981: 15406-广州中西医结合-近效期提示更改
12/10
堡垒机远程有问题
jinking
 

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