活动
从 2025-11-20 到 2025-11-29
今天
- 10:50 Support #27647 (In Progress): 15254 花都医院客户端异常退出
- 10:50 Support #27647 (In Progress): 15254 花都医院客户端异常退出
- 10:49 Support #27597 (To Be Closed): FSW15254 广州花都客户端异常退出
- 10:48 Support #27597: FSW15254 广州花都客户端异常退出
- 移交David
- 10:46 Support #27640 (Resolved): 请假小时
- 10:20 Support #27640 (In Progress): 请假小时
- 10:20 Support #27640 (Resolved): 请假小时
- 10:46 Support #27644 (To Be Closed): 15271 养志医院sygc平台护士站权限按柜组编号搜索人员权限报错
- 10:32 Support #27644: 15271 养志医院sygc平台护士站权限按柜组编号搜索人员权限报错
- 2025-11-25 0.5h 1)部分柜子用户权限被删除查询报错,开发已处理已恢复
- 10:25 Support #27644 (Resolved): 15271 养志医院sygc平台护士站权限按柜组编号搜索人员权限报错
- 10:25 Support #27644 (To Be Closed): 15271 养志医院sygc平台护士站权限按柜组编号搜索人员权限报错
- 10:46 Support #27643 (To Be Closed): 15270 养志康复医院 服务器更新后 条码柜无法收货
- 10:40 Support #27643: 15270 养志康复医院 服务器更新后 条码柜无法收货
- 2025-11-25 0.5h 开发调查发现db.mysql 漏sql语句
ALTER TABLE sybc_action_message
ADD COLUMN orientation VARCHAR(255) DEFAUL... - 10:32 Support #27643: 15270 养志康复医院 服务器更新后 条码柜无法收货
- 2025-11-25 0.5h 1)更新后问题,开发已远程处理异常问题,后续提测新版本解决
- 10:25 Support #27643 (Resolved): 15270 养志康复医院 服务器更新后 条码柜无法收货
- 10:25 Support #27643 (To Be Closed): 15270 养志康复医院 服务器更新后 条码柜无法收货
- 10:46 Support #27645 (To Be Closed): 15272 养志医院更新条码柜平台和客户端后账号登录失败
- 10:39 Support #27645: 15272 养志医院更新条码柜平台和客户端后账号登录失败
- 2025-11-25 0.5h 开发调查发现db.mysql 漏sql语句
ALTER TABLE sybc_logs
ADD COLUMN orientation VARCHAR(255) DEFAULT ''; - 10:31 Support #27645: 15272 养志医院更新条码柜平台和客户端后账号登录失败
- 2025-11-25 0.5h 1)更新后问题,开发已远程处理异常问题,后续提测新版本解决
- 10:25 Support #27645 (Resolved): 15272 养志医院更新条码柜平台和客户端后账号登录失败
- 10:25 Support #27645 (To Be Closed): 15272 养志医院更新条码柜平台和客户端后账号登录失败
- 10:45 Support #27608 (To Be Closed): 养志康复医院条码柜更新(sybc,syims,sybcac)
- 10:30 Support #27608: 养志康复医院条码柜更新(sybc,syims,sybcac)
- 2025-11-25 6h 1)sybc和syims更新启用nacos配置模式;2)16套简版条码柜apk更新及屏保设置
- 10:19 Support #27608 (Resolved): 养志康复医院条码柜更新(sybc,syims,sybcac)
- 10:45 Support #27642 (Resolved): 调休一小时
- 10:20 Support #27642 (In Progress): 调休一小时
- 10:20 Support #27642 (Resolved): 调休一小时
- 调休一小时
- 10:45 Support #27566 (To Be Closed): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
- 10:13 Support #27566 (Resolved): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
- 10:45 Support #27569 (To Be Closed): 14993-武汉泰康-扫码打印功能仓间无法自动出来
- 10:45 Support #27592 (To Be Closed): 服务器安装系统
- 10:13 Support #27592: 服务器安装系统
- 11/25
公司四台服务器安装系统 - 10:13 Support #27592 (Resolved): 服务器安装系统
- 10:44 Support #27614 (To Be Closed): FSW15269 南方医院新安装柜子同步人脸指纹后无法登录
- 10:43 Support #27613 (To Be Closed): 开工会(养志,市一北,胸科)
- 10:34 Support #27646 (In Progress): 养志康复医院更新后版本信息表更新
- 10:33 Support #27646 (In Progress): 养志康复医院更新后版本信息表更新
- 10:23 Support #27567: 公司新到10台服务器装系统
- 2025-11-24 4h 公司新到10台服务器装系统,完成3台系统安装
- 10:22 Support #27575: 15256 粤北人民医院需要重拉制标数据
- 2025-11-24 1h 开发远程处理三个配送单据均已获取到制标数据现场已打印完成
- 10:22 Support #27572: 15151 上海九院定数包唯一码重复
- 2025-11-24 0.75h 开发处理后发布远程验证问题已解决
- 10:21 Support #27609: 15172 九院总院需要推送一个上架单
- 2025-11-24 1h 远程给开发继续处理完成
- 10:20 Support #27565: 请假1小时
- 2025-11-24 1h 请假1小时
- 10:20 Support #27641 (In Progress): 六院上药打印机调试
- 10:20 Support #27641 (In Progress): 六院上药打印机调试
- 临港打印机调试
- 10:20 Support #27513 (In Progress): 15235 深圳市第二人民医院龙华医院人员登录问题
- 10:20 Support #27485 (In Progress): 钦州医院其他几套量产柜发布monitor
- 09:44 Support #27637 (To Be Closed): 发布组周工作计划
- 09:44 Support #27637 (To Be Closed): 发布组周工作计划
2025-11-25
- 17:39 Support #26665 (In Progress): 上饶中心医院上线支持
- 17:38 Support #27426 (To Be Closed): 南方医院低值开发联调支持
- 17:31 Support #27426 (Resolved): 南方医院低值开发联调支持
- 17:38 Support #27463 (To Be Closed): 六院上药开发联调支持
- 17:31 Support #27463 (Resolved): 六院上药开发联调支持
- 17:31 Support #25986 (In Progress): 上海六院(上药)发布跟进
- 17:13 Support #27614 (Resolved): FSW15269 南方医院新安装柜子同步人脸指纹后无法登录
- 16:37 Support #27614 (In Progress): FSW15269 南方医院新安装柜子同步人脸指纹后无法登录
- 16:37 Support #27614 (To Be Closed): FSW15269 南方医院新安装柜子同步人脸指纹后无法登录
- 16:29 Support #27569 (Resolved): 14993-武汉泰康-扫码打印功能仓间无法自动出来
- 10:37 Support #27569 (To Be Closed): 14993-武汉泰康-扫码打印功能仓间无法自动出来
- 09:55 Support #27569: 14993-武汉泰康-扫码打印功能仓间无法自动出来
- 11/25
权限问题导致异常,已经和现场沟通反馈 - 09:41 Support #27569 (In Progress): 14993-武汉泰康-扫码打印功能仓间无法自动出来
- 09:19 Support #27569 (Resolved): 14993-武汉泰康-扫码打印功能仓间无法自动出来
- 16:10 Support #27613 (Resolved): 开工会(养志,市一北,胸科)
- 16:10 Support #27613 (To Be Closed): 开工会(养志,市一北,胸科)
- 14:08 Support #27612 (In Progress): FSW15262 黄冈医疗妇幼医院条码门禁无法加载登录界面
- 14:08 Support #27612 (In Progress): FSW15262 黄冈医疗妇幼医院条码门禁无法加载登录界面
- 11:04 Support #27611 (In Progress): FSW15261黄冈医疗人民医院量产柜无法进入登录界面
- 11:04 Support #27611 (In Progress): FSW15261黄冈医疗人民医院量产柜无法进入登录界面
- 10:41 Support #27567 (To Be Closed): 公司新到10台服务器装系统
- 10:32 Support #27567 (Resolved): 公司新到10台服务器装系统
- 10:41 Support #27575 (To Be Closed): 15256 粤北人民医院需要重拉制标数据
- 10:32 Support #27575 (Resolved): 15256 粤北人民医院需要重拉制标数据
- 10:40 Support #27572 (To Be Closed): 15151 上海九院定数包唯一码重复
- 10:40 Support #27609 (To Be Closed): 15172 九院总院需要推送一个上架单
- 10:35 Support #27609 (Resolved): 15172 九院总院需要推送一个上架单
- 10:35 Support #27609 (To Be Closed): 15172 九院总院需要推送一个上架单
- 10:40 Support #27565 (To Be Closed): 请假1小时
- 10:37 Support #27314 (To Be Closed): 15146-岳阳市中心医院 手术室客户端异常,提示网络链接失败
- 10:36 Support #27498 (To Be Closed): 15231-市六总院没有实现打印任务的锁定
- 09:19 Support #27498 (Resolved): 15231-市六总院没有实现打印任务的锁定
- 10:36 Support #27568 (To Be Closed): 更新上海六院信息表
- 09:19 Support #27568 (Resolved): 更新上海六院信息表
- 10:36 Support #27566 (To Be Closed): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
- 09:23 Support #27566: 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
- 11/24
开发删除中间库表,重新创建默认值没有设置,已经重新设置 - 09:19 Support #27566 (Resolved): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
- 10:36 Support #27608 (In Progress): 养志康复医院条码柜更新(sybc,syims,sybcac)
- 10:33 Support #27608 (To Be Closed): 养志康复医院条码柜更新(sybc,syims,sybcac)
- 10:36 Support #27594 (To Be Closed): 15252-浙江省中医湖滨院区-内镜室门禁需要消耗一个标签
- 09:25 Support #27594 (Resolved): 15252-浙江省中医湖滨院区-内镜室门禁需要消耗一个标签
- 09:25 Support #27594 (To Be Closed): 15252-浙江省中医湖滨院区-内镜室门禁需要消耗一个标签
- 15252-浙江省中医湖滨院区-内镜室门禁需要消耗一个标签
- 10:35 Support #27570 (To Be Closed): 调休一小时
- 09:19 Support #27570 (Resolved): 调休一小时
- 10:35 Support #27596 (To Be Closed): 请假8小时
- 09:30 Support #27596 (Resolved): 请假8小时
- 09:30 Support #27596 (To Be Closed): 请假8小时
- 10:32 Support #27485 (Feedback): 钦州医院其他几套量产柜发布monitor
- 10:32 Support #27513 (Feedback): 15235 深圳市第二人民医院龙华医院人员登录问题
- 09:46 Support #27603 (In Progress): 保山更新切换对接HERP
- 09:45 Support #27603 (In Progress): 保山更新切换对接HERP
- 09:41 Support #27592 (In Progress): 服务器安装系统
- 09:21 Support #27592: 服务器安装系统
- 11/24
三台服务器安装系统 - 09:20 Support #27592 (Resolved): 服务器安装系统
- 09:20 Support #27592 (To Be Closed): 服务器安装系统
- 三台服务器安装系统
- 09:31 Support #27597 (In Progress): FSW15254 广州花都客户端异常退出
- 09:31 Support #27597 (To Be Closed): FSW15254 广州花都客户端异常退出
- 09:29 Support #27506 (To Be Closed): 南方医院验收台门禁入网支持
- 09:29 Support #27531 (To Be Closed): 六院菱商PRP量产柜无法加载登录界面
2025-11-24
- 16:08 Support #27572 (Resolved): 15151 上海九院定数包唯一码重复
- 10:51 Support #27572 (In Progress): 15151 上海九院定数包唯一码重复
- 10:51 Support #27572 (To Be Closed): 15151 上海九院定数包唯一码重复
- 16:07 Support #27565 (Resolved): 请假1小时
- 10:20 Support #27565 (In Progress): 请假1小时
- 10:20 Support #27565 (To Be Closed): 请假1小时
- 16:07 Support #27532 (To Be Closed): 15245 南方医院硬件测试协助
- 10:20 Support #27532: 15245 南方医院硬件测试协助
- 2025-11-21 1.5h 1)电话和视频指导现场做测试标签和硬件硬件引导测试
- 16:07 Support #27575 (In Progress): 15256 粤北人民医院需要重拉制标数据
- 16:07 Support #27575 (To Be Closed): 15256 粤北人民医院需要重拉制标数据
- 11:44 Support #27540 (Closed): 胸科医院冰箱其他两套平台数据配置
- 10:23 Support #27540 (To Be Closed): 胸科医院冰箱其他两套平台数据配置
- 11:44 Support #27539 (Closed): 14379-中山市东升医院-效期提示更改
- 10:23 Support #27539 (To Be Closed): 14379-中山市东升医院-效期提示更改
- 11:43 Support #27538 (Closed): 岳阳市中心医院制标分院区显示
- 10:23 Support #27538 (To Be Closed): 岳阳市中心医院制标分院区显示
- 11:43 Support #27541 (Closed): 15161-六院-消耗接口之前被关闭,现场需要重新打开
- 10:23 Support #27541 (To Be Closed): 15161-六院-消耗接口之前被关闭,现场需要重新打开
- 11:43 Support #27542 (Closed): 胸科医院更新准备
- 10:23 Support #27542 (To Be Closed): 胸科医院更新准备
- 11:43 Support #27543 (Closed): 调休一个小时
- 10:23 Support #27543 (To Be Closed): 调休一个小时
- 11:43 Support #27544 (Closed): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
- 10:23 Support #27544 (To Be Closed): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
- 11:43 Support #27537 (Closed): 15154-胸科医院冰箱-人员都可以增加三个冰箱的权限
- 10:23 Support #27537 (To Be Closed): 15154-胸科医院冰箱-人员都可以增加三个冰箱的权限
- 11:43 Support #27545 (Closed): 15211-岳阳市中心医院-德荣要我方出具一份硬件测试报告
- 10:23 Support #27545 (To Be Closed): 15211-岳阳市中心医院-德荣要我方出具一份硬件测试报告
- 11:43 Support #27535 (Closed): 14988-深圳二院-紧急领用界面不会自动退出登录
- 10:23 Support #27535 (To Be Closed): 14988-深圳二院-紧急领用界面不会自动退出登录
- 11:43 Support #27536 (Closed): 14987-深圳二院-没关门触发自动退出登录
- 10:23 Support #27536 (To Be Closed): 14987-深圳二院-没关门触发自动退出登录
- 11:43 Support #27546 (Closed): 上海六院更新版本记录
- 10:23 Support #27546 (To Be Closed): 上海六院更新版本记录
- 11:43 Support #27496 (Closed): 15225-武汉泰康-智能柜无法登入使用
- 10:33 Support #27496 (To Be Closed): 15225-武汉泰康-智能柜无法登入使用
- 10:25 Support #27496 (Resolved): 15225-武汉泰康-智能柜无法登入使用
- 11:43 Support #27547 (Closed): 15223-中山市东升医院-平板时间校准
- 10:22 Support #27547 (To Be Closed): 15223-中山市东升医院-平板时间校准
- 11:43 Support #27534 (Closed): 岳阳市中心设备信息表更新
- 10:23 Support #27534 (To Be Closed): 岳阳市中心设备信息表更新
- 11:43 Support #27533 (Closed): 调休一个小时
- 10:23 Support #27533 (To Be Closed): 调休一个小时
- 11:43 Support #27548 (Closed): 15221-试剂冰箱-发布客户端
- 10:22 Support #27548 (To Be Closed): 15221-试剂冰箱-发布客户端
- 11:43 Support #27549 (Closed): 15234-试剂冰箱-归还处理时间长
- 10:22 Support #27549 (To Be Closed): 15234-试剂冰箱-归还处理时间长
- 11:43 Support #27571 (Closed): 15227-21547-六院总院有一个新产品无法打印出来
- 10:49 Support #27571 (To Be Closed): 15227-21547-六院总院有一个新产品无法打印出来
- 10:48 Support #27571 (Closed): 15227-21547-六院总院有一个新产品无法打印出来
- 15227-21547-六院总院有一个新产品无法打印出来
- 11:43 Support #27528 (Closed): 请假1小时
- 10:33 Support #27528 (To Be Closed): 请假1小时
- 11:41 Support #27530 (Closed): 上海市六总院安装杀毒软件
- 10:33 Support #27530 (To Be Closed): 上海市六总院安装杀毒软件
- 10:08 Support #27530: 上海市六总院安装杀毒软件
- 2025-11-21 1.5h 上海市六总院安装杀毒软件
- 11:41 Support #27573 (Closed): 更新反馈单状态
- 10:54 Support #27573 (To Be Closed): 更新反馈单状态
- 10:52 Support #27573 (Closed): 更新反馈单状态
- 更新反馈单状态
- 11:40 Support #27550 (Closed): 上海六院临港院区制标和客户端发布
- 10:22 Support #27550 (To Be Closed): 上海六院临港院区制标和客户端发布
- 11:40 Support #27512 (Closed): 15234 海南试剂冰箱-归还处理时间长
- 10:33 Support #27512 (To Be Closed): 15234 海南试剂冰箱-归还处理时间长
- 10:10 Support #27512: 15234 海南试剂冰箱-归还处理时间长
- 2025-11-21 1h 1)开发在数据库加索引处理后验证正常,告知现场测试,结果正常
- 11:40 Support #27551 (Closed): 更新反馈单状态
- 10:22 Support #27551 (To Be Closed): 更新反馈单状态
- 11:40 Support #27507 (Closed): 上海九院未完成制标问题现场情况确认跟进,反馈单改状态
- 10:33 Support #27507 (To Be Closed): 上海九院未完成制标问题现场情况确认跟进,反馈单改状态
- 10:11 Support #27507: 上海九院未完成制标问题现场情况确认跟进,反馈单改状态
- 2025-11-21 1h 1)上海九院未完成制标问题现场情况确认跟进,反馈单改状态
- 11:40 Support #27527 (Closed): 更新深圳二院冰箱信息表ip
- 10:53 Support #27527 (To Be Closed): 更新深圳二院冰箱信息表ip
- 11:40 Support #27422 (Closed): 养志康复医院更新准备
- 10:37 Support #27422 (To Be Closed): 养志康复医院更新准备
- 10:12 Support #27422: 养志康复医院更新准备
- 2025-11-21 1h 1)更新时间定在下周二,去现场发布;条码柜总览图配置excel现场还在统计中
- 10:11 Support #27422 (Resolved): 养志康复医院更新准备
- 10:34 Support #27570 (In Progress): 调休一小时
- 10:34 Support #27570 (To Be Closed): 调休一小时
- 调休一小时
- 10:33 Support #27569 (In Progress): 14993-武汉泰康-扫码打印功能仓间无法自动出来
- 10:33 Support #27569 (To Be Closed): 14993-武汉泰康-扫码打印功能仓间无法自动出来
- 14993-武汉泰康-扫码打印功能仓间无法自动出来
- 10:32 Support #27314 (Resolved): 15146-岳阳市中心医院 手术室客户端异常,提示网络链接失败
- 10:32 Support #27314: 15146-岳阳市中心医院 手术室客户端异常,提示网络链接失败
- 11/21
补充客户端日志,service2 系统奔溃,
JDK 13.0.2 版本缺陷 现场刚好是这个版本
- 10:32 Support #27568 (In Progress): 更新上海六院信息表
- 10:32 Support #27568 (To Be Closed): 更新上海六院信息表
- 更新上海六院信息表
- 10:32 Support #27567 (In Progress): 公司新到10台服务器装系统
- 10:32 Support #27567 (To Be Closed): 公司新到10台服务器装系统
- 10:31 Support #27498: 15231-市六总院没有实现打印任务的锁定
- 11/21
页面有bug,开发已经修改,待现场确认 - 10:30 Support #27498 (In Progress): 15231-市六总院没有实现打印任务的锁定
- 10:26 Support #27498 (Resolved): 15231-市六总院没有实现打印任务的锁定
- 10:30 Support #27566 (In Progress): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
- 10:30 Support #27566: 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
- 11/21
中间库查询异常,开发已经优化,和spd沟通让对方停止一直发送部门信息,观察一下后续使用情况 - 10:28 Support #27566 (To Be Closed): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
- 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
- 10:13 Support #27485 (In Progress): 钦州医院其他几套量产柜发布monitor
- 10:12 Support #27513 (In Progress): 15235 深圳市第二人民医院龙华医院人员登录问题
2025-11-21
- 18:06 Support #27551 (Closed): 更新反馈单状态
- 更新反馈单状态
- 18:04 Support #27550 (Closed): 上海六院临港院区制标和客户端发布
- 上海六院临港院区制标和客户端发布
- 18:04 Support #27549 (Closed): 15234-试剂冰箱-归还处理时间长
- 15234-试剂冰箱-归还处理时间长
- 18:02 Support #27548 (Closed): 15221-试剂冰箱-发布客户端
- 15221-试剂冰箱-发布客户端
- 18:01 Support #27547 (Closed): 15223-中山市东升医院-平板时间校准
- 15223-中山市东升医院-平板时间校准
- 17:48 Support #27546 (Closed): 上海六院更新版本记录
- 上海六院更新版本记录
- 17:46 Support #27545 (Closed): 15211-岳阳市中心医院-德荣要我方出具一份硬件测试报告
- 15211-岳阳市中心医院-德荣要我方出具一份硬件测试报告
- 17:44 Support #27544 (Closed): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
- 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
- 17:43 Support #27543 (Closed): 调休一个小时
- 调休一个小时
- 17:42 Support #27542 (Closed): 胸科医院更新准备
- 胸科医院更新准备
- 17:40 Support #27541 (Closed): 15161-六院-消耗接口之前被关闭,现场需要重新打开
- 15161-六院-消耗接口之前被关闭,现场需要重新打开
- 17:38 Support #27540 (Closed): 胸科医院冰箱其他两套平台数据配置
- 胸科医院冰箱其他两套平台数据配置
- 17:38 Support #27539 (Closed): 14379-中山市东升医院-效期提示更改
- 14379-中山市东升医院-效期提示更改
- 17:37 Support #27538 (Closed): 岳阳市中心医院制标分院区显示
- 岳阳市中心医院制标分院区显示
- 17:36 Support #27537 (Closed): 15154-胸科医院冰箱-人员都可以增加三个冰箱的权限
- 15154-胸科医院冰箱-人员都可以增加三个冰箱的权限
- 17:35 Support #27536 (Closed): 14987-深圳二院-没关门触发自动退出登录
- 14987-深圳二院-没关门触发自动退出登录
- 17:35 Support #27535 (Closed): 14988-深圳二院-紧急领用界面不会自动退出登录
- 14988-深圳二院-紧急领用界面不会自动退出登录
- 17:34 Support #27534 (Closed): 岳阳市中心设备信息表更新
- 岳阳市中心设备信息表更新
- 17:34 Support #27533 (Closed): 调休一个小时
- 调休一个小时
- 17:33 Support #27513 (Feedback): 15235 深圳市第二人民医院龙华医院人员登录问题
- 10:25 Support #27513: 15235 深圳市第二人民医院龙华医院人员登录问题
- 2025-11-20 0.5h 1)转了工程单,还未取日志,远程堡垒机连接问题,告知现场让信息科处理一下明日继续取日志调查
- 17:33 Support #27485 (Feedback): 钦州医院其他几套量产柜发布monitor
- 10:21 Support #27485: 钦州医院其他几套量产柜发布monitor
- 2025-11-20 1.5h 1)6套量产柜已经发布完成,还剩一套B007网络问题连接不上无法发布已告知现场现场处理好柜子网络连接问题后再发布
- 17:33 Support #27532 (Resolved): 15245 南方医院硬件测试协助
- 17:32 Support #27532 (To Be Closed): 15245 南方医院硬件测试协助
- 15:54 Support #27506 (Resolved): 南方医院验收台门禁入网支持
- 15:50 Support #27423 (Closed): 上海六院更新
- 09:45 Support #27423 (To Be Closed): 上海六院更新
- 15:50 Support #27459 (Closed): 2
- 15:50 Support #27458 (Closed): 1
- 15:49 Support #27460 (Closed): 胸科医院高值冰箱发布
- 15:49 Support #27502 (Closed): 15211-岳阳市中心医院-德荣要我方出具一份硬件测试报告。
- 15:49 Support #27501 (Closed): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
- 15:49 Support #27497 (Closed): 15223-中山市东升医院-平板时间校准
- 10:38 Support #27497 (To Be Closed): 15223-中山市东升医院-平板时间校准
- 09:45 Support #27497 (Resolved): 15223-中山市东升医院-平板时间校准
- 15:49 Support #27461 (Closed): 胸科人员登录密码问题
- 15:49 Support #27468 (Closed): 胸科高值冰箱发布
- 15:49 Support #27457 (Closed): 15161-六院-消耗接口之前被关闭,现场需要重新打开
- 10:38 Support #27457 (To Be Closed): 15161-六院-消耗接口之前被关闭,现场需要重新打开
- 09:44 Support #27457 (Resolved): 15161-六院-消耗接口之前被关闭,现场需要重新打开
- 15:49 Support #27466 (Closed): FSW15215 胸科人员登录密码问题处理
- 15:49 Support #27467 (Closed): 胸科单品柜入网支持
- 15:49 Support #27462 (Closed): FSW15212 南方增城批号修改
- 15:49 Support #27465 (Closed): FSW14655 南方增城标签增加二维码
- 15:49 Support #25666 (Closed): 上海九院1号楼6楼柜子人脸未激活,配置更新,功能启用
- 15:49 Support #27464 (Closed): FSW14971 南方增城标签增加UDI
- 15:49 Support #27469 (Closed): 15194 钦州医院B001取service1日志,发布monitor
- 15:49 Support #27503 (Closed): FSW15526 南方增城修改批号
- 10:33 Support #27503 (To Be Closed): FSW15526 南方增城修改批号
- 15:49 Support #27505 (Closed): 六院临港的制标和客户端发布发布
- 10:38 Support #27505 (To Be Closed): 六院临港的制标和客户端发布发布
- 09:44 Support #27505 (Resolved): 六院临港的制标和客户端发布发布
- 15:49 Support #27470 (Closed): 15218 九院总院一上架单未完全制标打印
- 15:48 Support #27509 (Closed): 南方增城制标配置修改
- 10:34 Support #27509 (To Be Closed): 南方增城制标配置修改
- 15:48 Support #27164 (Closed): 现场发布文档整理上传teams
- 15:48 Support #27500 (Closed): 胸科1套单品柜发布
- 10:34 Support #27500 (To Be Closed): 胸科1套单品柜发布
- 15:48 Support #27504 (Closed): 公司1台研华工控机需装高值柜系统
- 10:35 Support #27504 (To Be Closed): 公司1台研华工控机需装高值柜系统
- 10:18 Support #27504: 公司1台研华工控机需装高值柜系统
- 2025-11-20 1h 1)公司1台研华工控机需装高值柜系统
- 15:48 Support #27508 (Closed): 胸科高值冰箱更新
- 10:34 Support #27508 (To Be Closed): 胸科高值冰箱更新
- 15:48 Support #27441 (Closed): 15210 九院总院两个智能柜需要配置(1号楼6楼,9楼2套智能柜配置ip,更新配置和apk,启用功能)
- 10:36 Support #27441 (To Be Closed): 15210 九院总院两个智能柜需要配置(1号楼6楼,9楼2套智能柜配置ip,更新配置和apk,启用功能)
- 10:20 Support #27441: 15210 九院总院两个智能柜需要配置(1号楼6楼,9楼2套智能柜配置ip,更新配置和apk,启用功能)
- 2025-11-20 2.5h 1)9楼2套智能柜配置ip,更新配置和apk,启用功能;2)现场功能测试正常,语音播放问题后续在看不影响使用,扫码枪硬件未连接需要现场解决后测试
- 15:48 Support #27510 (Closed): 市六菱商FSW回复
- 10:34 Support #27510 (To Be Closed): 市六菱商FSW回复
- 15:48 Support #27456 (Closed): 15207 九院总院1号楼9楼需要处理灯异常开启状态
- 10:36 Support #27456 (To Be Closed): 15207 九院总院1号楼9楼需要处理灯异常开启状态
- 10:18 Support #27456: 15207 九院总院1号楼9楼需要处理灯异常开启状态
- 2025-11-20 1h 1)九院总院1号楼9楼需要处理灯异常开启状态处理完成,现场已确认
- 15:48 Support #27511 (Closed): 深圳妇幼服务器上架申请支持
- 10:34 Support #27511 (To Be Closed): 深圳妇幼服务器上架申请支持
- 15:48 Support #27525 (Closed): 15221-试剂冰箱-发布客户端
- 10:38 Support #27525 (To Be Closed): 15221-试剂冰箱-发布客户端
- 09:44 Support #27525 (Resolved): 15221-试剂冰箱-发布客户端
- 09:44 Support #27525 (In Progress): 15221-试剂冰箱-发布客户端
- 09:44 Support #27525 (Closed): 15221-试剂冰箱-发布客户端
- 15221-试剂冰箱-发布客户端
- 15:48 Support #27529 (Closed): 15234-试剂冰箱-归还处理时间长
- 10:39 Support #27529 (To Be Closed): 15234-试剂冰箱-归还处理时间长
- 10:37 Support #27529 (Resolved): 15234-试剂冰箱-归还处理时间长
- 10:37 Support #27529 (Closed): 15234-试剂冰箱-归还处理时间长
- 15234-试剂冰箱-归还处理时间长
- 15:48 Support #27429 (Closed): FSW15194 钦州人民客户端卡在退出中
- 11:12 Support #27429 (To Be Closed): FSW15194 钦州人民客户端卡在退出中
- 15:42 Support #27531 (Resolved): 六院菱商PRP量产柜无法加载登录界面
- 15:41 Support #27531 (To Be Closed): 六院菱商PRP量产柜无法加载登录界面
- 15:14 Support #27507 (Resolved): 上海九院未完成制标问题现场情况确认跟进,反馈单改状态
- 10:26 Support #27507 (In Progress): 上海九院未完成制标问题现场情况确认跟进,反馈单改状态
- 14:47 Support #27512 (Resolved): 15234 海南试剂冰箱-归还处理时间长
- 10:23 Support #27512: 15234 海南试剂冰箱-归还处理时间长
- 2025-11-20 1h 1)转工程单取日志给开发;2)开发反馈数据库查询归还sql数据慢,需要再远程数据库调查一下
- 13:45 Support #27530 (Resolved): 上海市六总院安装杀毒软件
- 11:34 Support #27530 (In Progress): 上海市六总院安装杀毒软件
- 11:34 Support #27530 (Closed): 上海市六总院安装杀毒软件
- 13:45 Support #27528 (Resolved): 请假1小时
- 11:28 Support #27528 (To Be Closed): 请假1小时
- 10:42 Support #27528: 请假1小时
- 2025-11-21 1h 请假1小时
- 10:36 Support #27528 (Resolved): 请假1小时
- 10:28 Support #27528 (In Progress): 请假1小时
- 10:28 Support #27528 (Closed): 请假1小时
- 11:09 Support #27527 (Resolved): 更新深圳二院冰箱信息表ip
- 10:24 Support #27527 (In Progress): 更新深圳二院冰箱信息表ip
- 10:23 Support #27527 (Closed): 更新深圳二院冰箱信息表ip
- 更新深圳二院冰箱信息表ip
- 10:34 Support #27422 (In Progress): 养志康复医院更新准备
- 10:15 Support #27422 (Feedback): 养志康复医院更新准备
2025-11-20
- 16:50 Support #27513 (In Progress): 15235 深圳市第二人民医院龙华医院人员登录问题
- 16:50 Support #27513 (In Progress): 15235 深圳市第二人民医院龙华医院人员登录问题
- 15:48 Support #27507 (Feedback): 上海九院未完成制标问题现场情况确认跟进,反馈单改状态
- 11:53 Support #27507 (In Progress): 上海九院未完成制标问题现场情况确认跟进,反馈单改状态
- 11:53 Support #27507 (Closed): 上海九院未完成制标问题现场情况确认跟进,反馈单改状态
- 15:48 Support #27512 (In Progress): 15234 海南试剂冰箱-归还处理时间长
- 15:48 Support #27512 (Closed): 15234 海南试剂冰箱-归还处理时间长
- 15:29 Support #27511 (Resolved): 深圳妇幼服务器上架申请支持
- 15:29 Support #27511 (Closed): 深圳妇幼服务器上架申请支持
- 14:12 Support #27510 (Resolved): 市六菱商FSW回复
- 13:50 Support #27510 (In Progress): 市六菱商FSW回复
- 13:50 Support #27510 (Closed): 市六菱商FSW回复
- 13:08 Support #27509 (Resolved): 南方增城制标配置修改
- 13:08 Support #27509 (Closed): 南方增城制标配置修改
- 13:07 Support #27508 (Resolved): 胸科高值冰箱更新
- 13:07 Support #27508 (Closed): 胸科高值冰箱更新
- 13:07 Support #27500 (Resolved): 胸科1套单品柜发布
- 09:48 Support #27500 (In Progress): 胸科1套单品柜发布
- 09:48 Support #27500 (Closed): 胸科1套单品柜发布
- 11:53 Support #27504 (Resolved): 公司1台研华工控机需装高值柜系统
- 10:12 Support #27504 (In Progress): 公司1台研华工控机需装高值柜系统
- 10:12 Support #27504 (Closed): 公司1台研华工控机需装高值柜系统
- 11:52 Support #27456 (Resolved): 15207 九院总院1号楼9楼需要处理灯异常开启状态
- 11:52 Support #27441 (Resolved): 15210 九院总院两个智能柜需要配置(1号楼6楼,9楼2套智能柜配置ip,更新配置和apk,启用功能)
- 10:57 Support #27506 (In Progress): 南方医院验收台门禁入网支持
- 10:57 Support #27506 (To Be Closed): 南方医院验收台门禁入网支持
- 10:56 Support #27503 (Resolved): FSW15526 南方增城修改批号
- 09:55 Support #27503 (In Progress): FSW15526 南方增城修改批号
- 09:55 Support #27503 (Closed): FSW15526 南方增城修改批号
- 10:44 Support #27505 (In Progress): 六院临港的制标和客户端发布发布
- 10:44 Support #27505 (Closed): 六院临港的制标和客户端发布发布
- 六院临港的制标和客户端发布发布
- 10:42 Support #27459 (To Be Closed): 2
- 10:42 Support #27458 (To Be Closed): 1
- 10:41 Support #27502 (To Be Closed): 15211-岳阳市中心医院-德荣要我方出具一份硬件测试报告。
- 09:48 Support #27502 (Resolved): 15211-岳阳市中心医院-德荣要我方出具一份硬件测试报告。
- 09:48 Support #27502 (Closed): 15211-岳阳市中心医院-德荣要我方出具一份硬件测试报告。
- 15211-岳阳市中心医院-德荣要我方出具一份硬件测试报告。
- 10:40 Support #27501 (To Be Closed): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
- 09:48 Support #27501 (Resolved): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
- 09:48 Support #27501 (Closed): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
- 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
- 10:40 Support #27460 (To Be Closed): 胸科医院高值冰箱发布
- 10:38 Support #27164 (To Be Closed): 现场发布文档整理上传teams
- 10:35 Support #27164 (Resolved): 现场发布文档整理上传teams
- 09:37 Support #27164: 现场发布文档整理上传teams
- 2025-11-19 1h 1)市一北院设备信息表重新整理更新
- 10:38 Support #27470 (To Be Closed): 15218 九院总院一上架单未完全制标打印
- 09:34 Support #27470: 15218 九院总院一上架单未完全制标打印
- 2025-11-19 1.5h 1)开发给了处理数据的sql执行后打印恢复正常;2)数据库优化,检查mysql内存配置由默认8mb改为512mb重启数据库。开发验证查询效率有提高,待现场后续观察打印情况
- 10:37 Support #27469 (To Be Closed): 15194 钦州医院B001取service1日志,发布monitor
- 09:29 Support #27469: 15194 钦州医院B001取service1日志,发布monitor
- 2025-11-19 1.5h 1)钦州医院B001取service1和系统日志给开发调查:2)发布monitor
- 10:37 Support #25666 (To Be Closed): 上海九院1号楼6楼柜子人脸未激活,配置更新,功能启用
- 09:51 Support #25666: 上海九院1号楼6楼柜子人脸未激活,配置更新,功能启用
- 2025-11-19 2.5h 1) 上海九院1号楼6楼柜子人脸未激活,配置更新,功能启用;2)现场测试基本功能正常,扫码枪硬件未接好没有测试
- 10:36 Support #27464 (To Be Closed): FSW14971 南方增城标签增加UDI
- 10:36 Support #27465 (To Be Closed): FSW14655 南方增城标签增加二维码
- 10:35 Support #27462 (To Be Closed): FSW15212 南方增城批号修改
- 10:35 Support #27467 (To Be Closed): 胸科单品柜入网支持
- 10:35 Support #27466 (To Be Closed): FSW15215 胸科人员登录密码问题处理
- 10:35 Support #27468 (To Be Closed): 胸科高值冰箱发布
- 09:47 Support #27457 (In Progress): 15161-六院-消耗接口之前被关闭,现场需要重新打开
- 09:47 Support #27423 (Resolved): 上海六院更新
- 09:47 Support #27498 (In Progress): 15231-市六总院没有实现打印任务的锁定
- 09:47 Support #27498 (To Be Closed): 15231-市六总院没有实现打印任务的锁定
- 15221-试剂冰箱-发布客户端
- 09:47 Support #27497 (In Progress): 15223-中山市东升医院-平板时间校准
- 09:47 Support #27497 (Closed): 15223-中山市东升医院-平板时间校准
- 15223-中山市东升医院-平板时间校准
- 09:47 Support #27496 (In Progress): 15225-武汉泰康-智能柜无法登入使用
- 09:47 Support #27496 (Closed): 15225-武汉泰康-智能柜无法登入使用
- 15225-武汉泰康-智能柜无法登入使用
- 09:35 Support #27422: 养志康复医院更新准备
- 2025-11-19 1h 1)评估更新时间,跟现场约时间,待现场跟医院沟通后反馈还未答复;2)去现场更新,更新包本地下载准备
- 09:30 Support #27485 (In Progress): 钦州医院其他几套量产柜发布monitor
- 09:30 Support #27485 (In Progress): 钦州医院其他几套量产柜发布monitor
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