项目

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简介

活动

从 2025-11-17 到 2025-11-26

今天

10:50 Support #27647 (In Progress): 15254 花都医院客户端异常退出
shangdavid
10:50 Support #27647 (In Progress): 15254 花都医院客户端异常退出
shangdavid
10:49 Support #27597 (To Be Closed): FSW15254 广州花都客户端异常退出
wangkay
10:48 Support #27597: FSW15254 广州花都客户端异常退出
移交David wangkay
10:46 Support #27640 (Resolved): 请假小时
wangkay
10:20 Support #27640 (In Progress): 请假小时
shangdavid
10:20 Support #27640 (Resolved): 请假小时
shangdavid
10:46 Support #27644 (To Be Closed): 15271 养志医院sygc平台护士站权限按柜组编号搜索人员权限报错
wangkay
10:32 Support #27644: 15271 养志医院sygc平台护士站权限按柜组编号搜索人员权限报错
2025-11-25 0.5h 1)部分柜子用户权限被删除查询报错,开发已处理已恢复 shangdavid
10:25 Support #27644 (Resolved): 15271 养志医院sygc平台护士站权限按柜组编号搜索人员权限报错
shangdavid
10:25 Support #27644 (To Be Closed): 15271 养志医院sygc平台护士站权限按柜组编号搜索人员权限报错
shangdavid
10:46 Support #27643 (To Be Closed): 15270 养志康复医院 服务器更新后 条码柜无法收货
wangkay
10:40 Support #27643: 15270 养志康复医院 服务器更新后 条码柜无法收货
2025-11-25 0.5h 开发调查发现db.mysql 漏sql语句
ALTER TABLE sybc_action_message
ADD COLUMN orientation VARCHAR(255) DEFAUL...
shangdavid
10:32 Support #27643: 15270 养志康复医院 服务器更新后 条码柜无法收货
2025-11-25 0.5h 1)更新后问题,开发已远程处理异常问题,后续提测新版本解决 shangdavid
10:25 Support #27643 (Resolved): 15270 养志康复医院 服务器更新后 条码柜无法收货
shangdavid
10:25 Support #27643 (To Be Closed): 15270 养志康复医院 服务器更新后 条码柜无法收货
shangdavid
10:46 Support #27645 (To Be Closed): 15272 养志医院更新条码柜平台和客户端后账号登录失败
wangkay
10:39 Support #27645: 15272 养志医院更新条码柜平台和客户端后账号登录失败
2025-11-25 0.5h 开发调查发现db.mysql 漏sql语句
ALTER TABLE sybc_logs
ADD COLUMN orientation VARCHAR(255) DEFAULT '';
shangdavid
10:31 Support #27645: 15272 养志医院更新条码柜平台和客户端后账号登录失败
2025-11-25 0.5h 1)更新后问题,开发已远程处理异常问题,后续提测新版本解决 shangdavid
10:25 Support #27645 (Resolved): 15272 养志医院更新条码柜平台和客户端后账号登录失败
shangdavid
10:25 Support #27645 (To Be Closed): 15272 养志医院更新条码柜平台和客户端后账号登录失败
shangdavid
10:45 Support #27608 (To Be Closed): 养志康复医院条码柜更新(sybc,syims,sybcac)
wangkay
10:30 Support #27608: 养志康复医院条码柜更新(sybc,syims,sybcac)
2025-11-25 6h 1)sybc和syims更新启用nacos配置模式;2)16套简版条码柜apk更新及屏保设置 shangdavid
10:19 Support #27608 (Resolved): 养志康复医院条码柜更新(sybc,syims,sybcac)
shangdavid
10:45 Support #27642 (Resolved): 调休一小时
wangkay
10:20 Support #27642 (In Progress): 调休一小时
jinking
10:20 Support #27642 (Resolved): 调休一小时
调休一小时 jinking
10:45 Support #27566 (To Be Closed): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
wangkay
10:13 Support #27566 (Resolved): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
jinking
10:45 Support #27569 (To Be Closed): 14993-武汉泰康-扫码打印功能仓间无法自动出来
wangkay
10:45 Support #27592 (To Be Closed): 服务器安装系统
wangkay
10:13 Support #27592: 服务器安装系统
11/25
公司四台服务器安装系统
jinking
10:13 Support #27592 (Resolved): 服务器安装系统
jinking
10:44 Support #27614 (To Be Closed): FSW15269 南方医院新安装柜子同步人脸指纹后无法登录
wangkay
10:43 Support #27613 (To Be Closed): 开工会(养志,市一北,胸科)
wangkay
10:34 Support #27646 (In Progress): 养志康复医院更新后版本信息表更新
shangdavid
10:33 Support #27646 (In Progress): 养志康复医院更新后版本信息表更新
shangdavid
10:23 Support #27567: 公司新到10台服务器装系统
2025-11-24 4h 公司新到10台服务器装系统,完成3台系统安装 shangdavid
10:22 Support #27575: 15256 粤北人民医院需要重拉制标数据
2025-11-24 1h 开发远程处理三个配送单据均已获取到制标数据现场已打印完成 shangdavid
10:22 Support #27572: 15151 上海九院定数包唯一码重复
2025-11-24 0.75h 开发处理后发布远程验证问题已解决 shangdavid
10:21 Support #27609: 15172 九院总院需要推送一个上架单
2025-11-24 1h 远程给开发继续处理完成 shangdavid
10:20 Support #27565: 请假1小时
2025-11-24 1h 请假1小时 shangdavid
10:20 Support #27641 (In Progress): 六院上药打印机调试
jinking
10:20 Support #27641 (In Progress): 六院上药打印机调试
临港打印机调试 jinking
10:20 Support #27513 (In Progress): 15235 深圳市第二人民医院龙华医院人员登录问题
shangdavid
10:20 Support #27485 (In Progress): 钦州医院其他几套量产柜发布monitor
shangdavid
09:44 Support #27637 (To Be Closed): 发布组周工作计划
wangkay
09:44 Support #27637 (To Be Closed): 发布组周工作计划
wangkay

2025-11-25

17:39 Support #26665 (In Progress): 上饶中心医院上线支持
wangkay
17:38 Support #27426 (To Be Closed): 南方医院低值开发联调支持
wangkay
17:31 Support #27426 (Resolved): 南方医院低值开发联调支持
wangkay
17:38 Support #27463 (To Be Closed): 六院上药开发联调支持
wangkay
17:31 Support #27463 (Resolved): 六院上药开发联调支持
wangkay
17:31 Support #25986 (In Progress): 上海六院(上药)发布跟进
wangkay
17:13 Support #27614 (Resolved): FSW15269 南方医院新安装柜子同步人脸指纹后无法登录
wangkay
16:37 Support #27614 (In Progress): FSW15269 南方医院新安装柜子同步人脸指纹后无法登录
wangkay
16:37 Support #27614 (To Be Closed): FSW15269 南方医院新安装柜子同步人脸指纹后无法登录
wangkay
16:29 Support #27569 (Resolved): 14993-武汉泰康-扫码打印功能仓间无法自动出来
jinking
10:37 Support #27569 (To Be Closed): 14993-武汉泰康-扫码打印功能仓间无法自动出来
wangkay
09:55 Support #27569: 14993-武汉泰康-扫码打印功能仓间无法自动出来
11/25
权限问题导致异常,已经和现场沟通反馈
jinking
09:41 Support #27569 (In Progress): 14993-武汉泰康-扫码打印功能仓间无法自动出来
jinking
09:19 Support #27569 (Resolved): 14993-武汉泰康-扫码打印功能仓间无法自动出来
jinking
16:10 Support #27613 (Resolved): 开工会(养志,市一北,胸科)
wangkay
16:10 Support #27613 (To Be Closed): 开工会(养志,市一北,胸科)
wangkay
14:08 Support #27612 (In Progress): FSW15262 黄冈医疗妇幼医院条码门禁无法加载登录界面
wangkay
14:08 Support #27612 (In Progress): FSW15262 黄冈医疗妇幼医院条码门禁无法加载登录界面
wangkay
11:04 Support #27611 (In Progress): FSW15261黄冈医疗人民医院量产柜无法进入登录界面
wangkay
11:04 Support #27611 (In Progress): FSW15261黄冈医疗人民医院量产柜无法进入登录界面
wangkay
10:41 Support #27567 (To Be Closed): 公司新到10台服务器装系统
wangkay
10:32 Support #27567 (Resolved): 公司新到10台服务器装系统
shangdavid
10:41 Support #27575 (To Be Closed): 15256 粤北人民医院需要重拉制标数据
wangkay
10:32 Support #27575 (Resolved): 15256 粤北人民医院需要重拉制标数据
shangdavid
10:40 Support #27572 (To Be Closed): 15151 上海九院定数包唯一码重复
wangkay
10:40 Support #27609 (To Be Closed): 15172 九院总院需要推送一个上架单
wangkay
10:35 Support #27609 (Resolved): 15172 九院总院需要推送一个上架单
shangdavid
10:35 Support #27609 (To Be Closed): 15172 九院总院需要推送一个上架单
shangdavid
10:40 Support #27565 (To Be Closed): 请假1小时
wangkay
10:37 Support #27314 (To Be Closed): 15146-岳阳市中心医院 手术室客户端异常,提示网络链接失败
wangkay
10:36 Support #27498 (To Be Closed): 15231-市六总院没有实现打印任务的锁定
wangkay
09:19 Support #27498 (Resolved): 15231-市六总院没有实现打印任务的锁定
jinking
10:36 Support #27568 (To Be Closed): 更新上海六院信息表
wangkay
09:19 Support #27568 (Resolved): 更新上海六院信息表
jinking
10:36 Support #27566 (To Be Closed): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
wangkay
09:23 Support #27566: 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
11/24
开发删除中间库表,重新创建默认值没有设置,已经重新设置
jinking
09:19 Support #27566 (Resolved): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
jinking
10:36 Support #27608 (In Progress): 养志康复医院条码柜更新(sybc,syims,sybcac)
shangdavid
10:33 Support #27608 (To Be Closed): 养志康复医院条码柜更新(sybc,syims,sybcac)
shangdavid
10:36 Support #27594 (To Be Closed): 15252-浙江省中医湖滨院区-内镜室门禁需要消耗一个标签
wangkay
09:25 Support #27594 (Resolved): 15252-浙江省中医湖滨院区-内镜室门禁需要消耗一个标签
jinking
09:25 Support #27594 (To Be Closed): 15252-浙江省中医湖滨院区-内镜室门禁需要消耗一个标签
15252-浙江省中医湖滨院区-内镜室门禁需要消耗一个标签 jinking
10:35 Support #27570 (To Be Closed): 调休一小时
wangkay
09:19 Support #27570 (Resolved): 调休一小时
jinking
10:35 Support #27596 (To Be Closed): 请假8小时
wangkay
09:30 Support #27596 (Resolved): 请假8小时
wangkay
09:30 Support #27596 (To Be Closed): 请假8小时
wangkay
10:32 Support #27485 (Feedback): 钦州医院其他几套量产柜发布monitor
shangdavid
10:32 Support #27513 (Feedback): 15235 深圳市第二人民医院龙华医院人员登录问题
shangdavid
09:46 Support #27603 (In Progress): 保山更新切换对接HERP
wangkay
09:45 Support #27603 (In Progress): 保山更新切换对接HERP
wangkay
09:41 Support #27592 (In Progress): 服务器安装系统
jinking
09:21 Support #27592: 服务器安装系统
11/24
三台服务器安装系统
jinking
09:20 Support #27592 (Resolved): 服务器安装系统
jinking
09:20 Support #27592 (To Be Closed): 服务器安装系统
三台服务器安装系统 jinking
09:31 Support #27597 (In Progress): FSW15254 广州花都客户端异常退出
wangkay
09:31 Support #27597 (To Be Closed): FSW15254 广州花都客户端异常退出
wangkay
09:29 Support #27506 (To Be Closed): 南方医院验收台门禁入网支持
wangkay
09:29 Support #27531 (To Be Closed): 六院菱商PRP量产柜无法加载登录界面
wangkay

2025-11-24

16:08 Support #27572 (Resolved): 15151 上海九院定数包唯一码重复
shangdavid
10:51 Support #27572 (In Progress): 15151 上海九院定数包唯一码重复
shangdavid
10:51 Support #27572 (To Be Closed): 15151 上海九院定数包唯一码重复
shangdavid
16:07 Support #27565 (Resolved): 请假1小时
shangdavid
10:20 Support #27565 (In Progress): 请假1小时
shangdavid
10:20 Support #27565 (To Be Closed): 请假1小时
shangdavid
16:07 Support #27532 (To Be Closed): 15245 南方医院硬件测试协助
shangdavid
10:20 Support #27532: 15245 南方医院硬件测试协助
2025-11-21 1.5h 1)电话和视频指导现场做测试标签和硬件硬件引导测试 shangdavid
16:07 Support #27575 (In Progress): 15256 粤北人民医院需要重拉制标数据
shangdavid
16:07 Support #27575 (To Be Closed): 15256 粤北人民医院需要重拉制标数据
shangdavid
11:44 Support #27540 (Closed): 胸科医院冰箱其他两套平台数据配置
admindev
10:23 Support #27540 (To Be Closed): 胸科医院冰箱其他两套平台数据配置
jinking
11:44 Support #27539 (Closed): 14379-中山市东升医院-效期提示更改
admindev
10:23 Support #27539 (To Be Closed): 14379-中山市东升医院-效期提示更改
jinking
11:43 Support #27538 (Closed): 岳阳市中心医院制标分院区显示
admindev
10:23 Support #27538 (To Be Closed): 岳阳市中心医院制标分院区显示
jinking
11:43 Support #27541 (Closed): 15161-六院-消耗接口之前被关闭,现场需要重新打开
admindev
10:23 Support #27541 (To Be Closed): 15161-六院-消耗接口之前被关闭,现场需要重新打开
jinking
11:43 Support #27542 (Closed): 胸科医院更新准备
admindev
10:23 Support #27542 (To Be Closed): 胸科医院更新准备
jinking
11:43 Support #27543 (Closed): 调休一个小时
admindev
10:23 Support #27543 (To Be Closed): 调休一个小时
jinking
11:43 Support #27544 (Closed): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
admindev
10:23 Support #27544 (To Be Closed): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
jinking
11:43 Support #27537 (Closed): 15154-胸科医院冰箱-人员都可以增加三个冰箱的权限
admindev
10:23 Support #27537 (To Be Closed): 15154-胸科医院冰箱-人员都可以增加三个冰箱的权限
jinking
11:43 Support #27545 (Closed): 15211-岳阳市中心医院-德荣要我方出具一份硬件测试报告
admindev
10:23 Support #27545 (To Be Closed): 15211-岳阳市中心医院-德荣要我方出具一份硬件测试报告
jinking
11:43 Support #27535 (Closed): 14988-深圳二院-紧急领用界面不会自动退出登录
admindev
10:23 Support #27535 (To Be Closed): 14988-深圳二院-紧急领用界面不会自动退出登录
jinking
11:43 Support #27536 (Closed): 14987-深圳二院-没关门触发自动退出登录
admindev
10:23 Support #27536 (To Be Closed): 14987-深圳二院-没关门触发自动退出登录
jinking
11:43 Support #27546 (Closed): 上海六院更新版本记录
admindev
10:23 Support #27546 (To Be Closed): 上海六院更新版本记录
jinking
11:43 Support #27496 (Closed): 15225-武汉泰康-智能柜无法登入使用
admindev
10:33 Support #27496 (To Be Closed): 15225-武汉泰康-智能柜无法登入使用
jinking
10:25 Support #27496 (Resolved): 15225-武汉泰康-智能柜无法登入使用
jinking
11:43 Support #27547 (Closed): 15223-中山市东升医院-平板时间校准
admindev
10:22 Support #27547 (To Be Closed): 15223-中山市东升医院-平板时间校准
jinking
11:43 Support #27534 (Closed): 岳阳市中心设备信息表更新
admindev
10:23 Support #27534 (To Be Closed): 岳阳市中心设备信息表更新
jinking
11:43 Support #27533 (Closed): 调休一个小时
admindev
10:23 Support #27533 (To Be Closed): 调休一个小时
jinking
11:43 Support #27548 (Closed): 15221-试剂冰箱-发布客户端
admindev
10:22 Support #27548 (To Be Closed): 15221-试剂冰箱-发布客户端
jinking
11:43 Support #27549 (Closed): 15234-试剂冰箱-归还处理时间长
admindev
10:22 Support #27549 (To Be Closed): 15234-试剂冰箱-归还处理时间长
jinking
11:43 Support #27571 (Closed): 15227-21547-六院总院有一个新产品无法打印出来
admindev
10:49 Support #27571 (To Be Closed): 15227-21547-六院总院有一个新产品无法打印出来
jinking
10:48 Support #27571 (Closed): 15227-21547-六院总院有一个新产品无法打印出来
15227-21547-六院总院有一个新产品无法打印出来 jinking
11:43 Support #27528 (Closed): 请假1小时
admindev
10:33 Support #27528 (To Be Closed): 请假1小时
shangdavid
11:41 Support #27530 (Closed): 上海市六总院安装杀毒软件
admindev
10:33 Support #27530 (To Be Closed): 上海市六总院安装杀毒软件
shangdavid
10:08 Support #27530: 上海市六总院安装杀毒软件
2025-11-21 1.5h 上海市六总院安装杀毒软件 shangdavid
11:41 Support #27573 (Closed): 更新反馈单状态
admindev
10:54 Support #27573 (To Be Closed): 更新反馈单状态
jinking
10:52 Support #27573 (Closed): 更新反馈单状态
更新反馈单状态 jinking
11:40 Support #27550 (Closed): 上海六院临港院区制标和客户端发布
admindev
10:22 Support #27550 (To Be Closed): 上海六院临港院区制标和客户端发布
jinking
11:40 Support #27512 (Closed): 15234 海南试剂冰箱-归还处理时间长
admindev
10:33 Support #27512 (To Be Closed): 15234 海南试剂冰箱-归还处理时间长
shangdavid
10:10 Support #27512: 15234 海南试剂冰箱-归还处理时间长
2025-11-21 1h 1)开发在数据库加索引处理后验证正常,告知现场测试,结果正常 shangdavid
11:40 Support #27551 (Closed): 更新反馈单状态
admindev
10:22 Support #27551 (To Be Closed): 更新反馈单状态
jinking
11:40 Support #27507 (Closed): 上海九院未完成制标问题现场情况确认跟进,反馈单改状态
admindev
10:33 Support #27507 (To Be Closed): 上海九院未完成制标问题现场情况确认跟进,反馈单改状态
shangdavid
10:11 Support #27507: 上海九院未完成制标问题现场情况确认跟进,反馈单改状态
2025-11-21 1h 1)上海九院未完成制标问题现场情况确认跟进,反馈单改状态 shangdavid
11:40 Support #27527 (Closed): 更新深圳二院冰箱信息表ip
admindev
10:53 Support #27527 (To Be Closed): 更新深圳二院冰箱信息表ip
jinking
11:40 Support #27422 (Closed): 养志康复医院更新准备
admindev
10:37 Support #27422 (To Be Closed): 养志康复医院更新准备
shangdavid
10:12 Support #27422: 养志康复医院更新准备
2025-11-21 1h 1)更新时间定在下周二,去现场发布;条码柜总览图配置excel现场还在统计中 shangdavid
10:11 Support #27422 (Resolved): 养志康复医院更新准备
shangdavid
10:34 Support #27570 (In Progress): 调休一小时
jinking
10:34 Support #27570 (To Be Closed): 调休一小时
调休一小时 jinking
10:33 Support #27569 (In Progress): 14993-武汉泰康-扫码打印功能仓间无法自动出来
jinking
10:33 Support #27569 (To Be Closed): 14993-武汉泰康-扫码打印功能仓间无法自动出来
14993-武汉泰康-扫码打印功能仓间无法自动出来 jinking
10:32 Support #27314 (Resolved): 15146-岳阳市中心医院 手术室客户端异常,提示网络链接失败
jinking
10:32 Support #27314: 15146-岳阳市中心医院 手术室客户端异常,提示网络链接失败
11/21
补充客户端日志,service2 系统奔溃,
JDK 13.0.2 版本缺陷 现场刚好是这个版本
jinking
10:32 Support #27568 (In Progress): 更新上海六院信息表
jinking
10:32 Support #27568 (To Be Closed): 更新上海六院信息表
更新上海六院信息表 jinking
10:32 Support #27567 (In Progress): 公司新到10台服务器装系统
shangdavid
10:32 Support #27567 (To Be Closed): 公司新到10台服务器装系统
shangdavid
10:31 Support #27498: 15231-市六总院没有实现打印任务的锁定
11/21
页面有bug,开发已经修改,待现场确认
jinking
10:30 Support #27498 (In Progress): 15231-市六总院没有实现打印任务的锁定
jinking
10:26 Support #27498 (Resolved): 15231-市六总院没有实现打印任务的锁定
jinking
10:30 Support #27566 (In Progress): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
jinking
10:30 Support #27566: 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
11/21
中间库查询异常,开发已经优化,和spd沟通让对方停止一直发送部门信息,观察一下后续使用情况
jinking
10:28 Support #27566 (To Be Closed): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住 jinking
10:13 Support #27485 (In Progress): 钦州医院其他几套量产柜发布monitor
shangdavid
10:12 Support #27513 (In Progress): 15235 深圳市第二人民医院龙华医院人员登录问题
shangdavid

2025-11-21

18:06 Support #27551 (Closed): 更新反馈单状态
更新反馈单状态 jinking
18:04 Support #27550 (Closed): 上海六院临港院区制标和客户端发布
上海六院临港院区制标和客户端发布 jinking
18:04 Support #27549 (Closed): 15234-试剂冰箱-归还处理时间长
15234-试剂冰箱-归还处理时间长 jinking
18:02 Support #27548 (Closed): 15221-试剂冰箱-发布客户端
15221-试剂冰箱-发布客户端 jinking
18:01 Support #27547 (Closed): 15223-中山市东升医院-平板时间校准
15223-中山市东升医院-平板时间校准 jinking
17:48 Support #27546 (Closed): 上海六院更新版本记录
上海六院更新版本记录 jinking
17:46 Support #27545 (Closed): 15211-岳阳市中心医院-德荣要我方出具一份硬件测试报告
15211-岳阳市中心医院-德荣要我方出具一份硬件测试报告 jinking
17:44 Support #27544 (Closed): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住 jinking
17:43 Support #27543 (Closed): 调休一个小时
调休一个小时 jinking
17:42 Support #27542 (Closed): 胸科医院更新准备
胸科医院更新准备 jinking
17:40 Support #27541 (Closed): 15161-六院-消耗接口之前被关闭,现场需要重新打开
15161-六院-消耗接口之前被关闭,现场需要重新打开 jinking
17:38 Support #27540 (Closed): 胸科医院冰箱其他两套平台数据配置
胸科医院冰箱其他两套平台数据配置 jinking
17:38 Support #27539 (Closed): 14379-中山市东升医院-效期提示更改
14379-中山市东升医院-效期提示更改 jinking
17:37 Support #27538 (Closed): 岳阳市中心医院制标分院区显示
岳阳市中心医院制标分院区显示 jinking
17:36 Support #27537 (Closed): 15154-胸科医院冰箱-人员都可以增加三个冰箱的权限
15154-胸科医院冰箱-人员都可以增加三个冰箱的权限 jinking
17:35 Support #27536 (Closed): 14987-深圳二院-没关门触发自动退出登录
14987-深圳二院-没关门触发自动退出登录 jinking
17:35 Support #27535 (Closed): 14988-深圳二院-紧急领用界面不会自动退出登录
14988-深圳二院-紧急领用界面不会自动退出登录 jinking
17:34 Support #27534 (Closed): 岳阳市中心设备信息表更新
岳阳市中心设备信息表更新 jinking
17:34 Support #27533 (Closed): 调休一个小时
调休一个小时 jinking
17:33 Support #27513 (Feedback): 15235 深圳市第二人民医院龙华医院人员登录问题
shangdavid
10:25 Support #27513: 15235 深圳市第二人民医院龙华医院人员登录问题
2025-11-20 0.5h 1)转了工程单,还未取日志,远程堡垒机连接问题,告知现场让信息科处理一下明日继续取日志调查 shangdavid
17:33 Support #27485 (Feedback): 钦州医院其他几套量产柜发布monitor
shangdavid
10:21 Support #27485: 钦州医院其他几套量产柜发布monitor
2025-11-20 1.5h 1)6套量产柜已经发布完成,还剩一套B007网络问题连接不上无法发布已告知现场现场处理好柜子网络连接问题后再发布 shangdavid
17:33 Support #27532 (Resolved): 15245 南方医院硬件测试协助
shangdavid
17:32 Support #27532 (To Be Closed): 15245 南方医院硬件测试协助
shangdavid
15:54 Support #27506 (Resolved): 南方医院验收台门禁入网支持
wangkay
15:50 Support #27423 (Closed): 上海六院更新
admindev
09:45 Support #27423 (To Be Closed): 上海六院更新
jinking
15:50 Support #27459 (Closed): 2
admindev
15:50 Support #27458 (Closed): 1
admindev
15:49 Support #27460 (Closed): 胸科医院高值冰箱发布
admindev
15:49 Support #27502 (Closed): 15211-岳阳市中心医院-德荣要我方出具一份硬件测试报告。
admindev
15:49 Support #27501 (Closed): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
admindev
15:49 Support #27497 (Closed): 15223-中山市东升医院-平板时间校准
admindev
10:38 Support #27497 (To Be Closed): 15223-中山市东升医院-平板时间校准
wangkay
09:45 Support #27497 (Resolved): 15223-中山市东升医院-平板时间校准
jinking
15:49 Support #27461 (Closed): 胸科人员登录密码问题
admindev
15:49 Support #27468 (Closed): 胸科高值冰箱发布
admindev
15:49 Support #27457 (Closed): 15161-六院-消耗接口之前被关闭,现场需要重新打开
admindev
10:38 Support #27457 (To Be Closed): 15161-六院-消耗接口之前被关闭,现场需要重新打开
wangkay
09:44 Support #27457 (Resolved): 15161-六院-消耗接口之前被关闭,现场需要重新打开
jinking
15:49 Support #27466 (Closed): FSW15215 胸科人员登录密码问题处理
admindev
15:49 Support #27467 (Closed): 胸科单品柜入网支持
admindev
15:49 Support #27462 (Closed): FSW15212 南方增城批号修改
admindev
15:49 Support #27465 (Closed): FSW14655 南方增城标签增加二维码
admindev
15:49 Support #25666 (Closed): 上海九院1号楼6楼柜子人脸未激活,配置更新,功能启用
admindev
15:49 Support #27464 (Closed): FSW14971 南方增城标签增加UDI
admindev
15:49 Support #27469 (Closed): 15194 钦州医院B001取service1日志,发布monitor
admindev
15:49 Support #27503 (Closed): FSW15526 南方增城修改批号
admindev
10:33 Support #27503 (To Be Closed): FSW15526 南方增城修改批号
wangkay
15:49 Support #27505 (Closed): 六院临港的制标和客户端发布发布
admindev
10:38 Support #27505 (To Be Closed): 六院临港的制标和客户端发布发布
wangkay
09:44 Support #27505 (Resolved): 六院临港的制标和客户端发布发布
jinking
15:49 Support #27470 (Closed): 15218 九院总院一上架单未完全制标打印
admindev
15:48 Support #27509 (Closed): 南方增城制标配置修改
admindev
10:34 Support #27509 (To Be Closed): 南方增城制标配置修改
wangkay
15:48 Support #27164 (Closed): 现场发布文档整理上传teams
admindev
15:48 Support #27500 (Closed): 胸科1套单品柜发布
admindev
10:34 Support #27500 (To Be Closed): 胸科1套单品柜发布
wangkay
15:48 Support #27504 (Closed): 公司1台研华工控机需装高值柜系统
admindev
10:35 Support #27504 (To Be Closed): 公司1台研华工控机需装高值柜系统
wangkay
10:18 Support #27504: 公司1台研华工控机需装高值柜系统
2025-11-20 1h 1)公司1台研华工控机需装高值柜系统 shangdavid
15:48 Support #27508 (Closed): 胸科高值冰箱更新
admindev
10:34 Support #27508 (To Be Closed): 胸科高值冰箱更新
wangkay
15:48 Support #27441 (Closed): 15210 九院总院两个智能柜需要配置(1号楼6楼,9楼2套智能柜配置ip,更新配置和apk,启用功能)
admindev
10:36 Support #27441 (To Be Closed): 15210 九院总院两个智能柜需要配置(1号楼6楼,9楼2套智能柜配置ip,更新配置和apk,启用功能)
wangkay
10:20 Support #27441: 15210 九院总院两个智能柜需要配置(1号楼6楼,9楼2套智能柜配置ip,更新配置和apk,启用功能)
2025-11-20 2.5h 1)9楼2套智能柜配置ip,更新配置和apk,启用功能;2)现场功能测试正常,语音播放问题后续在看不影响使用,扫码枪硬件未连接需要现场解决后测试 shangdavid
15:48 Support #27510 (Closed): 市六菱商FSW回复
admindev
10:34 Support #27510 (To Be Closed): 市六菱商FSW回复
wangkay
15:48 Support #27456 (Closed): 15207 九院总院1号楼9楼需要处理灯异常开启状态
admindev
10:36 Support #27456 (To Be Closed): 15207 九院总院1号楼9楼需要处理灯异常开启状态
wangkay
10:18 Support #27456: 15207 九院总院1号楼9楼需要处理灯异常开启状态
2025-11-20 1h 1)九院总院1号楼9楼需要处理灯异常开启状态处理完成,现场已确认 shangdavid
15:48 Support #27511 (Closed): 深圳妇幼服务器上架申请支持
admindev
10:34 Support #27511 (To Be Closed): 深圳妇幼服务器上架申请支持
wangkay
15:48 Support #27525 (Closed): 15221-试剂冰箱-发布客户端
admindev
10:38 Support #27525 (To Be Closed): 15221-试剂冰箱-发布客户端
wangkay
09:44 Support #27525 (Resolved): 15221-试剂冰箱-发布客户端
jinking
09:44 Support #27525 (In Progress): 15221-试剂冰箱-发布客户端
jinking
09:44 Support #27525 (Closed): 15221-试剂冰箱-发布客户端
15221-试剂冰箱-发布客户端 jinking
15:48 Support #27529 (Closed): 15234-试剂冰箱-归还处理时间长
admindev
10:39 Support #27529 (To Be Closed): 15234-试剂冰箱-归还处理时间长
wangkay
10:37 Support #27529 (Resolved): 15234-试剂冰箱-归还处理时间长
jinking
10:37 Support #27529 (Closed): 15234-试剂冰箱-归还处理时间长
15234-试剂冰箱-归还处理时间长 jinking
15:48 Support #27429 (Closed): FSW15194 钦州人民客户端卡在退出中
admindev
11:12 Support #27429 (To Be Closed): FSW15194 钦州人民客户端卡在退出中
wangkay
15:42 Support #27531 (Resolved): 六院菱商PRP量产柜无法加载登录界面
wangkay
15:41 Support #27531 (To Be Closed): 六院菱商PRP量产柜无法加载登录界面
wangkay
15:14 Support #27507 (Resolved): 上海九院未完成制标问题现场情况确认跟进,反馈单改状态
shangdavid
10:26 Support #27507 (In Progress): 上海九院未完成制标问题现场情况确认跟进,反馈单改状态
shangdavid
14:47 Support #27512 (Resolved): 15234 海南试剂冰箱-归还处理时间长
shangdavid
10:23 Support #27512: 15234 海南试剂冰箱-归还处理时间长
2025-11-20 1h 1)转工程单取日志给开发;2)开发反馈数据库查询归还sql数据慢,需要再远程数据库调查一下 shangdavid
13:45 Support #27530 (Resolved): 上海市六总院安装杀毒软件
shangdavid
11:34 Support #27530 (In Progress): 上海市六总院安装杀毒软件
shangdavid
11:34 Support #27530 (Closed): 上海市六总院安装杀毒软件
shangdavid
13:45 Support #27528 (Resolved): 请假1小时
shangdavid
11:28 Support #27528 (To Be Closed): 请假1小时
wangkay
10:42 Support #27528: 请假1小时
2025-11-21 1h 请假1小时 shangdavid
10:36 Support #27528 (Resolved): 请假1小时
wangkay
10:28 Support #27528 (In Progress): 请假1小时
shangdavid
10:28 Support #27528 (Closed): 请假1小时
shangdavid
11:09 Support #27527 (Resolved): 更新深圳二院冰箱信息表ip
jinking
10:24 Support #27527 (In Progress): 更新深圳二院冰箱信息表ip
jinking
10:23 Support #27527 (Closed): 更新深圳二院冰箱信息表ip
更新深圳二院冰箱信息表ip jinking
10:34 Support #27422 (In Progress): 养志康复医院更新准备
shangdavid
10:15 Support #27422 (Feedback): 养志康复医院更新准备
shangdavid

2025-11-20

16:50 Support #27513 (In Progress): 15235 深圳市第二人民医院龙华医院人员登录问题
shangdavid
16:50 Support #27513 (In Progress): 15235 深圳市第二人民医院龙华医院人员登录问题
shangdavid
15:48 Support #27507 (Feedback): 上海九院未完成制标问题现场情况确认跟进,反馈单改状态
shangdavid
11:53 Support #27507 (In Progress): 上海九院未完成制标问题现场情况确认跟进,反馈单改状态
shangdavid
11:53 Support #27507 (Closed): 上海九院未完成制标问题现场情况确认跟进,反馈单改状态
shangdavid
15:48 Support #27512 (In Progress): 15234 海南试剂冰箱-归还处理时间长
shangdavid
15:48 Support #27512 (Closed): 15234 海南试剂冰箱-归还处理时间长
shangdavid
15:29 Support #27511 (Resolved): 深圳妇幼服务器上架申请支持
wangkay
15:29 Support #27511 (Closed): 深圳妇幼服务器上架申请支持
wangkay
14:12 Support #27510 (Resolved): 市六菱商FSW回复
wangkay
13:50 Support #27510 (In Progress): 市六菱商FSW回复
wangkay
13:50 Support #27510 (Closed): 市六菱商FSW回复
wangkay
13:08 Support #27509 (Resolved): 南方增城制标配置修改
wangkay
13:08 Support #27509 (Closed): 南方增城制标配置修改
wangkay
13:07 Support #27508 (Resolved): 胸科高值冰箱更新
wangkay
13:07 Support #27508 (Closed): 胸科高值冰箱更新
wangkay
13:07 Support #27500 (Resolved): 胸科1套单品柜发布
wangkay
09:48 Support #27500 (In Progress): 胸科1套单品柜发布
wangkay
09:48 Support #27500 (Closed): 胸科1套单品柜发布
wangkay
11:53 Support #27504 (Resolved): 公司1台研华工控机需装高值柜系统
shangdavid
10:12 Support #27504 (In Progress): 公司1台研华工控机需装高值柜系统
shangdavid
10:12 Support #27504 (Closed): 公司1台研华工控机需装高值柜系统
shangdavid
11:52 Support #27456 (Resolved): 15207 九院总院1号楼9楼需要处理灯异常开启状态
shangdavid
11:52 Support #27441 (Resolved): 15210 九院总院两个智能柜需要配置(1号楼6楼,9楼2套智能柜配置ip,更新配置和apk,启用功能)
shangdavid
10:57 Support #27506 (In Progress): 南方医院验收台门禁入网支持
wangkay
10:57 Support #27506 (To Be Closed): 南方医院验收台门禁入网支持
wangkay
10:56 Support #27503 (Resolved): FSW15526 南方增城修改批号
wangkay
09:55 Support #27503 (In Progress): FSW15526 南方增城修改批号
wangkay
09:55 Support #27503 (Closed): FSW15526 南方增城修改批号
wangkay
10:44 Support #27505 (In Progress): 六院临港的制标和客户端发布发布
jinking
10:44 Support #27505 (Closed): 六院临港的制标和客户端发布发布
六院临港的制标和客户端发布发布 jinking
10:42 Support #27459 (To Be Closed): 2
wangkay
10:42 Support #27458 (To Be Closed): 1
wangkay
10:41 Support #27502 (To Be Closed): 15211-岳阳市中心医院-德荣要我方出具一份硬件测试报告。
wangkay
09:48 Support #27502 (Resolved): 15211-岳阳市中心医院-德荣要我方出具一份硬件测试报告。
jinking
09:48 Support #27502 (Closed): 15211-岳阳市中心医院-德荣要我方出具一份硬件测试报告。
15211-岳阳市中心医院-德荣要我方出具一份硬件测试报告。 jinking
10:40 Support #27501 (To Be Closed): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
wangkay
09:48 Support #27501 (Resolved): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
jinking
09:48 Support #27501 (Closed): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住 jinking
10:40 Support #27460 (To Be Closed): 胸科医院高值冰箱发布
jinking
10:38 Support #27164 (To Be Closed): 现场发布文档整理上传teams
wangkay
10:35 Support #27164 (Resolved): 现场发布文档整理上传teams
shangdavid
09:37 Support #27164: 现场发布文档整理上传teams
2025-11-19 1h 1)市一北院设备信息表重新整理更新 shangdavid
10:38 Support #27470 (To Be Closed): 15218 九院总院一上架单未完全制标打印
wangkay
09:34 Support #27470: 15218 九院总院一上架单未完全制标打印
2025-11-19 1.5h 1)开发给了处理数据的sql执行后打印恢复正常;2)数据库优化,检查mysql内存配置由默认8mb改为512mb重启数据库。开发验证查询效率有提高,待现场后续观察打印情况 shangdavid
10:37 Support #27469 (To Be Closed): 15194 钦州医院B001取service1日志,发布monitor
wangkay
09:29 Support #27469: 15194 钦州医院B001取service1日志,发布monitor
2025-11-19 1.5h 1)钦州医院B001取service1和系统日志给开发调查:2)发布monitor shangdavid
10:37 Support #25666 (To Be Closed): 上海九院1号楼6楼柜子人脸未激活,配置更新,功能启用
wangkay
09:51 Support #25666: 上海九院1号楼6楼柜子人脸未激活,配置更新,功能启用
2025-11-19 2.5h 1) 上海九院1号楼6楼柜子人脸未激活,配置更新,功能启用;2)现场测试基本功能正常,扫码枪硬件未接好没有测试 shangdavid
10:36 Support #27464 (To Be Closed): FSW14971 南方增城标签增加UDI
wangkay
10:36 Support #27465 (To Be Closed): FSW14655 南方增城标签增加二维码
wangkay
10:35 Support #27462 (To Be Closed): FSW15212 南方增城批号修改
wangkay
10:35 Support #27467 (To Be Closed): 胸科单品柜入网支持
wangkay
10:35 Support #27466 (To Be Closed): FSW15215 胸科人员登录密码问题处理
wangkay
10:35 Support #27468 (To Be Closed): 胸科高值冰箱发布
wangkay
09:47 Support #27457 (In Progress): 15161-六院-消耗接口之前被关闭,现场需要重新打开
jinking
09:47 Support #27423 (Resolved): 上海六院更新
jinking
09:47 Support #27498 (In Progress): 15231-市六总院没有实现打印任务的锁定
jinking
09:47 Support #27498 (To Be Closed): 15231-市六总院没有实现打印任务的锁定
15221-试剂冰箱-发布客户端 jinking
09:47 Support #27497 (In Progress): 15223-中山市东升医院-平板时间校准
jinking
09:47 Support #27497 (Closed): 15223-中山市东升医院-平板时间校准
15223-中山市东升医院-平板时间校准 jinking
09:47 Support #27496 (In Progress): 15225-武汉泰康-智能柜无法登入使用
jinking
09:47 Support #27496 (Closed): 15225-武汉泰康-智能柜无法登入使用
15225-武汉泰康-智能柜无法登入使用 jinking
09:35 Support #27422: 养志康复医院更新准备
2025-11-19 1h 1)评估更新时间,跟现场约时间,待现场跟医院沟通后反馈还未答复;2)去现场更新,更新包本地下载准备 shangdavid
09:30 Support #27485 (In Progress): 钦州医院其他几套量产柜发布monitor
shangdavid
09:30 Support #27485 (In Progress): 钦州医院其他几套量产柜发布monitor
shangdavid

2025-11-19

17:55 Support #27464 (Resolved): FSW14971 南方增城标签增加UDI
wangkay
12:30 Support #27464 (In Progress): FSW14971 南方增城标签增加UDI
wangkay
12:29 Support #27464 (Closed): FSW14971 南方增城标签增加UDI
wangkay
17:54 Support #27465 (Resolved): FSW14655 南方增城标签增加二维码
wangkay
12:30 Support #27465 (In Progress): FSW14655 南方增城标签增加二维码
wangkay
12:30 Support #27465 (Closed): FSW14655 南方增城标签增加二维码
wangkay
17:47 Support #27470 (Resolved): 15218 九院总院一上架单未完全制标打印
shangdavid
17:47 Support #27470 (Closed): 15218 九院总院一上架单未完全制标打印
shangdavid
17:43 Support #27469 (Resolved): 15194 钦州医院B001取service1日志,发布monitor
shangdavid
17:43 Support #27469 (Closed): 15194 钦州医院B001取service1日志,发布monitor
shangdavid
17:41 Support #25666 (Resolved): 上海九院1号楼6楼柜子人脸未激活,配置更新,功能启用
shangdavid
11:27 Support #25666 (In Progress): 上海九院1号楼6楼柜子人脸未激活,配置更新,功能启用
shangdavid
17:04 Support #27462 (Resolved): FSW15212 南方增城批号修改
wangkay
11:55 Support #27462 (In Progress): FSW15212 南方增城批号修改
wangkay
11:55 Support #27462 (Closed): FSW15212 南方增城批号修改
wangkay
16:23 Support #27468 (Resolved): 胸科高值冰箱发布
wangkay
15:50 Support #27468 (In Progress): 胸科高值冰箱发布
wangkay
15:50 Support #27468 (Closed): 胸科高值冰箱发布
wangkay
16:22 Support #27461: 胸科人员登录密码问题
重复关闭 wangkay
15:49 Support #27461 (To Be Closed): 胸科人员登录密码问题
wangkay
11:54 Support #27461 (In Progress): 胸科人员登录密码问题
wangkay
11:54 Support #27461 (Closed): 胸科人员登录密码问题
wangkay
15:50 Support #27467 (Resolved): 胸科单品柜入网支持
wangkay
15:50 Support #27467 (Closed): 胸科单品柜入网支持
wangkay
15:49 Support #27466 (Resolved): FSW15215 胸科人员登录密码问题处理
wangkay
15:49 Support #27466 (Closed): FSW15215 胸科人员登录密码问题处理
wangkay
13:40 Support #27427 (Closed): 粤北补拉制标任务
admindev
10:33 Support #27427 (To Be Closed): 粤北补拉制标任务
wangkay
13:40 Support #27421 (Closed): 请假1小时
admindev
10:34 Support #27421 (To Be Closed): 请假1小时
wangkay
09:33 Support #27421: 请假1小时
2025-11-18 1h 请假1小时 shangdavid
13:39 Support #27431 (Closed): FSW15200岳阳mdltms制标角色重置问题
admindev
10:33 Support #27431 (To Be Closed): FSW15200岳阳mdltms制标角色重置问题
wangkay
13:39 Support #27428 (Closed): 15196 市一北院7号楼9楼手术室S08控制室高值柜权限批量开启需求
admindev
10:35 Support #27428 (To Be Closed): 15196 市一北院7号楼9楼手术室S08控制室高值柜权限批量开启需求
wangkay
09:35 Support #27428: 15196 市一北院7号楼9楼手术室S08控制室高值柜权限批量开启需求
2025-11-18 1h 1)使用工具批量导入BLG038柜子人员权限完成,2)指纹数据文件也拷贝同步完成 shangdavid
13:39 Support #27432 (Closed): 15203 九院总院7号楼4智能柜异常
admindev
10:36 Support #27432 (To Be Closed): 15203 九院总院7号楼4智能柜异常
wangkay
09:40 Support #27432: 15203 九院总院7号楼4智能柜异常
2025-11-18 1h 1)耗材在其他柜子有过领用归还操作后在新的柜子做领用归还导致业务活动数据逻辑错误未刷新。重新再拿出放入更新状态恢复正常。后面改逻辑bug更新解决,优先级降为高 shangdavid
13:39 Support #27430 (Closed): 九院FSW问题跟进
admindev
10:33 Support #27430 (To Be Closed): 九院FSW问题跟进
wangkay
13:39 Support #27418 (Closed): 15154-胸科医院冰箱-人员都可以增加三个冰箱的权限
admindev
10:41 Support #27418 (To Be Closed): 15154-胸科医院冰箱-人员都可以增加三个冰箱的权限
wangkay
10:24 Support #27418 (Resolved): 15154-胸科医院冰箱-人员都可以增加三个冰箱的权限
jinking
13:39 Support #27378 (Closed): 15172 九院总院需要推送一个上架单
admindev
10:36 Support #27378 (To Be Closed): 15172 九院总院需要推送一个上架单
wangkay
13:39 Support #27320 (Closed): 市六菱商高值更新安排
admindev
10:33 Support #27320 (To Be Closed): 市六菱商高值更新安排
wangkay
13:39 Support #27442 (Closed): 公司工控机使用的最新镜像整理上传NAS
admindev
10:39 Support #27442 (To Be Closed): 公司工控机使用的最新镜像整理上传NAS
wangkay
09:45 Support #27442: 公司工控机使用的最新镜像整理上传NAS
2025-11-18 2h 1)研华工控机镜像(一代柜,量产柜,制标,条码柜)上传完成;2)G30工控机镜像(高一代柜,量产柜,制标)上传完成;3)K302工控机镜像(一代柜)上传完成;4)万司工控机镜像检查(一代柜,量产柜,制标)) shangdavid
09:29 Support #27442 (Resolved): 公司工控机使用的最新镜像整理上传NAS
shangdavid
09:29 Support #27442 (Closed): 公司工控机使用的最新镜像整理上传NAS
shangdavid
13:38 Support #27440 (Closed): 上海九院1号楼6楼智能柜配置ip,网络访问测试
admindev
11:27 Support #27440 (To Be Closed): 上海九院1号楼6楼智能柜配置ip,网络访问测试
shangdavid
09:41 Support #27440: 上海九院1号楼6楼智能柜配置ip,网络访问测试
2025-11-18 1h 1)上海九院1号楼6楼智能柜配置ip,网络访问测试不通,无法ping通dns服务器10.99.99.3,无法访问scms平台页面,已反馈给现场让信息科查 shangdavid
09:25 Support #27440 (In Progress): 上海九院1号楼6楼智能柜配置ip,网络访问测试
shangdavid
09:25 Support #27440 (Closed): 上海九院1号楼6楼智能柜配置ip,网络访问测试
shangdavid
13:38 Support #27415 (Closed): 胸科医院冰箱其他两套平台数据配置
admindev
10:42 Support #27415 (To Be Closed): 胸科医院冰箱其他两套平台数据配置
wangkay
10:24 Support #27415 (Resolved): 胸科医院冰箱其他两套平台数据配置
jinking
13:38 Support #27319 (Closed): 养志康复医院条码柜更新安排
admindev
10:33 Support #27319 (To Be Closed): 养志康复医院条码柜更新安排
wangkay
12:29 Support #27463 (In Progress): 六院上药开发联调支持
wangkay
12:29 Support #27463 (To Be Closed): 六院上药开发联调支持
wangkay
10:40 Support #27460 (In Progress): 胸科医院高值冰箱发布
jinking
10:40 Support #27460 (Closed): 胸科医院高值冰箱发布
胸科医院高值冰箱发布 jinking
10:35 Support #27459 (In Progress): 2
jinking
10:35 Support #27459 (Closed): 2
15211-岳阳市中心医院-德荣要我方出具一份硬件测试报告 jinking
10:34 Support #27458 (In Progress): 1
jinking
10:34 Support #27458 (Closed): 1
15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住 jinking
10:33 Support #27457 (Resolved): 15161-六院-消耗接口之前被关闭,现场需要重新打开
jinking
10:33 Support #27457 (Closed): 15161-六院-消耗接口之前被关闭,现场需要重新打开
15161-六院-消耗接口之前被关闭,现场需要重新打开 jinking
10:25 Support #27423: 上海六院更新
11/18
更新准备,上传更新包,查看更新说明,替换配置
jinking
10:01 Support #27456 (In Progress): 15207 九院总院1号楼9楼需要处理灯异常开启状态
shangdavid
10:01 Support #27456 (Closed): 15207 九院总院1号楼9楼需要处理灯异常开启状态
shangdavid
09:48 Support #27422: 养志康复医院更新准备
2025-11-18 0.5h 1)更新包获取下载,更新说明和更新内容查看;2)kay帮跟现场确认条码柜屏保设置excel模板问提,我后续继续跟进进度跟现场约时间更新 shangdavid
09:45 Support #27164: 现场发布文档整理上传teams
2025-11-18 0.5h 1)上海九院设备信息表更新 shangdavid
09:29 Support #27174 (Feedback): 公司G30工控机镜像还原,ntp环境安装,新镜像制作
shangdavid
09:22 Support #27174 (Resolved): 公司G30工控机镜像还原,ntp环境安装,新镜像制作
shangdavid
09:28 Support #27441 (In Progress): 15210 九院总院两个智能柜需要配置(1号楼6楼,9楼2套智能柜配置ip,更新配置和apk,启用功能)
shangdavid
09:28 Support #27441 (Closed): 15210 九院总院两个智能柜需要配置(1号楼6楼,9楼2套智能柜配置ip,更新配置和apk,启用功能)
shangdavid
09:22 Support #27282 (Feedback): 15139 九院总院7号楼4楼智能柜出现异常错误
shangdavid

2025-11-18

18:05 Support #27319 (Resolved): 养志康复医院条码柜更新安排
wangkay
16:47 Support #27378 (Resolved): 15172 九院总院需要推送一个上架单
shangdavid
10:19 Support #27378: 15172 九院总院需要推送一个上架单
2025-11-18 1h 1)转工程单给开发,开发远程数据库查数据,改单有1600个耗材直接走流程上架完成柜子会有库存不可行,继续和睿智开发沟通处理方法 shangdavid
16:46 Support #27432 (Resolved): 15203 九院总院7号楼4智能柜异常
shangdavid
16:46 Support #27432 (Closed): 15203 九院总院7号楼4智能柜异常
shangdavid
15:27 Support #27320 (Resolved): 市六菱商高值更新安排
wangkay
15:24 Support #27431 (Resolved): FSW15200岳阳mdltms制标角色重置问题
wangkay
15:14 Support #27431 (Closed): FSW15200岳阳mdltms制标角色重置问题
wangkay
14:49 Support #27430 (Resolved): 九院FSW问题跟进
wangkay
14:27 Support #27430 (Closed): 九院FSW问题跟进
wangkay
14:06 Support #27425 (Closed): 发布组周工作计划
admindev
11:08 Support #27425 (To Be Closed): 发布组周工作计划
wangkay
11:08 Support #27425 (Closed): 发布组周工作计划
wangkay
14:06 Support #22925 (Closed): 江西人民医院低值门禁更新准备
admindev
11:22 Support #22925 (To Be Closed): 江西人民医院低值门禁更新准备
wangkay
14:06 Support #27424 (Closed): 请假1小时
admindev
11:20 Support #27424 (To Be Closed): 请假1小时
wangkay
10:53 Support #27424 (Resolved): 请假1小时
wangkay
10:53 Support #27424 (Closed): 请假1小时
wangkay
13:54 Support #27429 (In Progress): FSW15194 钦州人民客户端卡在退出中
wangkay
13:54 Support #27429 (Closed): FSW15194 钦州人民客户端卡在退出中
wangkay
13:24 Support #27428 (Resolved): 15196 市一北院7号楼9楼手术室S08控制室高值柜权限批量开启需求
shangdavid
12:33 Support #27428 (In Progress): 15196 市一北院7号楼9楼手术室S08控制室高值柜权限批量开启需求
shangdavid
12:33 Support #27428 (Closed): 15196 市一北院7号楼9楼手术室S08控制室高值柜权限批量开启需求
shangdavid
11:42 Support #27427 (Resolved): 粤北补拉制标任务
wangkay
11:42 Support #27427 (Closed): 粤北补拉制标任务
wangkay
11:09 Support #27426 (In Progress): 南方医院低值开发联调支持
wangkay
11:09 Support #27426 (To Be Closed): 南方医院低值开发联调支持
wangkay
10:48 Support #27416 (Closed): 调休一个小时
admindev
10:34 Support #27416 (To Be Closed): 调休一个小时
wangkay
09:50 Support #27416 (Resolved): 调休一个小时
jinking
09:50 Support #27416 (Closed): 调休一个小时
调休一个小时 jinking
10:48 Support #27417 (Closed): 岳阳市中心设备信息表更新
admindev
10:34 Support #27417 (To Be Closed): 岳阳市中心设备信息表更新
wangkay
09:50 Support #27417 (Resolved): 岳阳市中心设备信息表更新
jinking
09:50 Support #27417 (Closed): 岳阳市中心设备信息表更新
岳阳市中心设备信息表更新 jinking
10:48 Support #27316 (Closed): 岳阳市中心医院制标分院区显示
admindev
10:34 Support #27316 (To Be Closed): 岳阳市中心医院制标分院区显示
wangkay
10:47 Support #27321 (Closed): FSW15168 粤北接收消耗异常
admindev
10:28 Support #27321 (To Be Closed): FSW15168 粤北接收消耗异常
wangkay
10:47 Support #25945 (Closed): 14379-中山市东升医院-效期提示更改
admindev
10:35 Support #25945 (To Be Closed): 14379-中山市东升医院-效期提示更改
wangkay
10:47 Support #27399 (Closed): FSW15186 上海九院制标任务部分完成制标
admindev
10:32 Support #27399 (To Be Closed): FSW15186 上海九院制标任务部分完成制标
wangkay
10:30 Support #27399: FSW15186 上海九院制标任务部分完成制标
11/17 单次查询2分钟,索引无效 wangkay
10:47 Support #27266 (Closed): 南方医院验收台开发联调环境发布配置
admindev
10:33 Support #27266 (To Be Closed): 南方医院验收台开发联调环境发布配置
wangkay
10:47 Support #27374 (Closed): 上海儿中心总院版本信息记录表更新
admindev
10:38 Support #27374 (To Be Closed): 上海儿中心总院版本信息记录表更新
wangkay
10:17 Support #27374: 上海儿中心总院版本信息记录表更新
2025-11-18 0.5h 上海儿中心总院版本信息记录表更新 shangdavid
10:11 Support #27374 (Resolved): 上海儿中心总院版本信息记录表更新
shangdavid
10:47 Support #27382 (Closed): 14987-深圳二院-没关门触发自动退出登录
admindev
10:35 Support #27382 (To Be Closed): 14987-深圳二院-没关门触发自动退出登录
wangkay
10:47 Support #26787 (Closed): 南方医院更新安排
admindev
10:33 Support #26787 (To Be Closed): 南方医院更新安排
wangkay
10:47 Support #27377 (Closed): 市一北院领加密狗1个,去现场1套高值柜发布
admindev
10:39 Support #27377 (To Be Closed): 市一北院领加密狗1个,去现场1套高值柜发布
wangkay
10:22 Support #27377: 市一北院领加密狗1个,去现场1套高值柜发布
2025-11-18 6.5h 1)公司出发去市一北院;2)1套高值柜发布配置及功能测试 shangdavid
10:13 Support #27377 (Resolved): 市一北院领加密狗1个,去现场1套高值柜发布
shangdavid
10:47 Support #27381 (Closed): 14988-深圳二院-紧急领用界面不会自动退出登录
admindev
10:35 Support #27381 (To Be Closed): 14988-深圳二院-紧急领用界面不会自动退出登录
wangkay
10:39 Support #27421 (Resolved): 请假1小时
wangkay
10:19 Support #27421 (In Progress): 请假1小时
shangdavid
10:19 Support #27421 (Closed): 请假1小时
shangdavid
10:27 Support #27174 (In Progress): 公司G30工控机镜像还原,ntp环境安装,新镜像制作
shangdavid
10:21 Support #27423 (In Progress): 上海六院更新
jinking
10:21 Support #27423 (Closed): 上海六院更新
上海六院更新 jinking
10:20 Support #27422 (In Progress): 养志康复医院更新准备
shangdavid
10:19 Support #27422 (Closed): 养志康复医院更新准备
shangdavid
10:14 Support #27164 (In Progress): 现场发布文档整理上传teams
shangdavid
10:13 Support #27282 (In Progress): 15139 九院总院7号楼4楼智能柜出现异常错误
shangdavid
09:51 Support #27418 (In Progress): 15154-胸科医院冰箱-人员都可以增加三个冰箱的权限
jinking
09:51 Support #27418 (Closed): 15154-胸科医院冰箱-人员都可以增加三个冰箱的权限
15154-胸科医院冰箱-人员都可以增加三个冰箱的权限 jinking
09:50 Support #27415 (In Progress): 胸科医院冰箱其他两套平台数据配置
jinking
09:50 Support #27415 (Closed): 胸科医院冰箱其他两套平台数据配置
胸科医院冰箱其他两套平台数据配置 jinking

2025-11-17

17:15 Support #27380 (In Progress): 15033-广州中西医结合-客户端界面退出卡住
jinking
10:40 Support #27380 (Resolved): 15033-广州中西医结合-客户端界面退出卡住
jinking
10:19 Support #27380 (In Progress): 15033-广州中西医结合-客户端界面退出卡住
jinking
10:18 Support #27380 (In Progress): 15033-广州中西医结合-客户端界面退出卡住
15033-广州中西医结合-客户端界面退出卡住 jinking
17:15 Support #25945 (Resolved): 14379-中山市东升医院-效期提示更改
jinking
17:15 Support #25945: 14379-中山市东升医院-效期提示更改
11/17
重启sygc完成
jinking
16:41 Support #27266 (Resolved): 南方医院验收台开发联调环境发布配置
wangkay
16:41 Support #26787 (Resolved): 南方医院更新安排
wangkay
15:56 Support #27399 (Resolved): FSW15186 上海九院制标任务部分完成制标
wangkay
15:56 Support #27399 (Closed): FSW15186 上海九院制标任务部分完成制标
wangkay
14:24 Support #27336 (Closed): 15116-上海市第六人民医院-六院临港无法打印出来标签
admindev
14:24 Support #27335 (Closed): 15107-武汉泰康-消耗耗材数据存在
admindev
14:24 Support #27337 (Closed): 15098-江西省人民医院-江西省人民医院标签打印数据
admindev
14:24 Support #27333 (Closed): 15106-武汉泰康-智能柜报错无法使用
admindev
14:24 Support #27292 (Closed): FSW15144 浙江省中医湖滨内镜1号房间客户端loading
admindev
14:23 Support #27334 (Closed): 15010-江西省人民医院-时间不准确
admindev
14:23 Support #27285 (Closed): FSW15141 南方增城修改批号
admindev
14:23 Support #27338 (Closed): 胸科高值冰箱发布
admindev
14:23 Support #27339 (Closed): 调休一个小时
admindev
14:23 Support #27332 (Closed): 天津中医药大学附一版本确认
admindev
14:23 Support #27340 (Closed): 15107-武汉泰康-消耗耗材数据存在
admindev
14:23 Support #27342 (Closed): 15135-六院菱商提出智能柜监控有问题
admindev
14:23 Support #27322 (Closed): FSW15161 六院菱商补消耗问题
admindev
10:32 Support #27322 (To Be Closed): FSW15161 六院菱商补消耗问题
wangkay
09:54 Support #27322: FSW15161 六院菱商补消耗问题
11/14 syims需打开定时任务syncLSActionMsgDataJob wangkay
14:23 Support #27341 (Closed): 武汉泰康关闭B001指引灯
admindev
14:23 Support #27330 (Closed): 中山医院青浦分院设备信息表修改
admindev
14:23 Support #27343 (Closed): 岳阳市中心医院老院区制标发布
admindev
14:23 Support #27329 (Closed): 岳阳市中心医院制标发布问题沟通
admindev
14:23 Support #27328 (Closed): 15078-六院菱商-提出他们已经把消耗的数据传送给到三瑞系统
admindev
14:23 Support #27323 (Closed): FSW15115 养志调配柜器械标签模板
admindev
10:32 Support #27323 (To Be Closed): FSW15115 养志调配柜器械标签模板
wangkay
14:23 Support #27344 (Closed): 宝山仁和设备信息表更新
admindev
14:14 Support #27111 (Closed): 反馈单更新
admindev
10:19 Support #27111 (To Be Closed): 反馈单更新
jinking
14:14 Support #27327 (Closed): 15080-六院总院之前标签打印出现的问题需要查询原因
admindev
14:14 Support #27345 (Closed): 15142-六院临港分院-标签打印整体偏上,需要处理
admindev
14:14 Support #27326 (Closed): 提交报销
admindev
14:14 Support #27325 (Closed): 15082-查看介入室领用数据是否正常发送给SPD
admindev
14:14 Support #27352 (Closed): FSW15037 南方增城需求网页修改批号
admindev
10:32 Support #27352 (To Be Closed): FSW15037 南方增城需求网页修改批号
wangkay
09:55 Support #27352 (Resolved): FSW15037 南方增城需求网页修改批号
wangkay
14:14 Support #27315 (Closed): 15126-胸科高值冰箱发布,但是门锁信息没有显示
admindev
14:14 Support #27346 (Closed): 深圳二院冰箱客户端更新和测试
admindev
14:13 Support #27313 (Closed): 15150-岳阳市中心医院-4个上架单接收异常
admindev
14:13 Support #27271 (Closed): 深圳二院冰箱客户端更新和测试
admindev
14:13 Support #26576 (Closed): 14707-智能冰箱有时在紧急领用界面不会自动退出登录
admindev
14:13 Support #27353 (Closed): FSW14971 南方增城标签增加UDI
admindev
10:32 Support #27353 (To Be Closed): FSW14971 南方增城标签增加UDI
wangkay
09:55 Support #27353 (Resolved): FSW14971 南方增城标签增加UDI
wangkay
14:09 Support #27277 (Closed): 15135-六院菱商提出智能柜监控有问题
admindev
14:09 Support #27324 (Closed): 调休一个小时
admindev
14:09 Support #27279 (Closed): 15140 九院北院有三个耗材科室错误
admindev
10:37 Support #27279 (To Be Closed): 15140 九院北院有三个耗材科室错误
wangkay
10:15 Support #27279: 15140 九院北院有三个耗材科室错误
2025-11-13 1.5h 1)转工程单取日志给开发;2)远程给开发数据库查制标完成状态;3)确定为11/4号打印过标签现场找不到,告知补打印 shangdavid
10:10 Support #27279 (Resolved): 15140 九院北院有三个耗材科室错误
shangdavid
14:09 Support #27348 (Closed): 钦州人民医院客户端更新
admindev
10:35 Support #27348 (To Be Closed): 钦州人民医院客户端更新
wangkay
14:09 Support #27194 (Closed): 上海儿中心总院高值更新准备
admindev
10:37 Support #27194 (To Be Closed): 上海儿中心总院高值更新准备
wangkay
10:22 Support #27194: 上海儿中心总院高值更新准备
2025-11-13 1h 1)远程请开发做数据库优化,重新评估数据库sql执行效率 shangdavid
09:42 Support #27194 (Resolved): 上海儿中心总院高值更新准备
shangdavid
14:09 Support #27331 (Closed): 15033-广州中西医结合-客户端界面退出卡住
admindev
14:09 Support #27349 (Closed): 钦州人民医院版本记录
admindev
10:35 Support #27349 (To Be Closed): 钦州人民医院版本记录
wangkay
14:09 Support #27355 (Closed): FSW15176 南方增城syhl不支持同品规不同批号问题
admindev
10:33 Support #27355 (To Be Closed): FSW15176 南方增城syhl不支持同品规不同批号问题
wangkay
09:55 Support #27355 (Resolved): FSW15176 南方增城syhl不支持同品规不同批号问题
wangkay
14:09 Support #27354 (Closed): 补贴填写
admindev
10:35 Support #27354 (To Be Closed): 补贴填写
wangkay
14:09 Support #27317 (Closed): 更新深圳二院冰箱版本记录
admindev
10:35 Support #27317 (To Be Closed): 更新深圳二院冰箱版本记录
wangkay
14:09 Support #27350 (Closed): 胸科高值柜子安装系统
admindev
10:35 Support #27350 (To Be Closed): 胸科高值柜子安装系统
wangkay
14:09 Support #27275 (Closed): 15124 九院总院1号楼10楼需要加四个科室并设置上架点
admindev
10:38 Support #27275 (To Be Closed): 15124 九院总院1号楼10楼需要加四个科室并设置上架点
wangkay
10:19 Support #27275: 15124 九院总院1号楼10楼需要加四个科室并设置上架点
2025-11-13 1h 1)四个新增科室代码确认,新建科室做内外科室关联;2)总院打印机添加新增科室仓间科室 shangdavid
09:46 Support #27275 (Resolved): 15124 九院总院1号楼10楼需要加四个科室并设置上架点
shangdavid
14:09 Support #27351 (Closed): 公司制标工控机安装系统
admindev
10:35 Support #27351 (To Be Closed): 公司制标工控机安装系统
wangkay
14:08 Support #27291 (Closed): 上海市六消耗数据处理
admindev
10:40 Support #27291 (To Be Closed): 上海市六消耗数据处理
jinking
10:15 Support #27291 (In Progress): 上海市六消耗数据处理
jinking
14:08 Support #27293 (Closed): 六院上药联调支持
admindev
10:33 Support #27293 (To Be Closed): 六院上药联调支持
wangkay
14:08 Support #27383 (Closed): 青浦1套普通条码柜换工控机发布配置
admindev
10:38 Support #27383 (To Be Closed): 青浦1套普通条码柜换工控机发布配置
wangkay
10:23 Support #27383: 青浦1套普通条码柜换工控机发布配置
2025-11-13 3h 1)青浦1套普通条码柜换工控机发布配置完成,各项功能测试正常 shangdavid
10:19 Support #27383 (Resolved): 青浦1套普通条码柜换工控机发布配置
shangdavid
10:19 Support #27383 (Closed): 青浦1套普通条码柜换工控机发布配置
shangdavid
14:08 Support #27318 (Closed): 市一北院加密狗许可申请
admindev
10:33 Support #27318 (To Be Closed): 市一北院加密狗许可申请
wangkay
14:08 Support #27347 (Closed): 调休一个小时
admindev
10:35 Support #27347 (To Be Closed): 调休一个小时
wangkay
14:08 Support #27373 (Closed): 上海儿中心总院高值更新(新发布ncms,更新sygc,syhl,syims,syvm,3套一代柜和1套制标)
admindev
10:37 Support #27373 (To Be Closed): 上海儿中心总院高值更新(新发布ncms,更新sygc,syhl,syims,syvm,3套一代柜和1套制标)
wangkay
09:42 Support #27373: 上海儿中心总院高值更新(新发布ncms,更新sygc,syhl,syims,syvm,3套一代柜和1套制标)
2025-11-14 8h 1) 服务端新发布ncms,更新sygc,syhl,syims,syvm;2)3套一代柜客户端和视频工控监控更新;3)1套mdltms制标更新完成;4)现场测试功能正常 shangdavid
09:40 Support #27373 (Resolved): 上海儿中心总院高值更新(新发布ncms,更新sygc,syhl,syims,syvm,3套一代柜和1套制标)
shangdavid
09:40 Support #27373 (Closed): 上海儿中心总院高值更新(新发布ncms,更新sygc,syhl,syims,syvm,3套一代柜和1套制标)
shangdavid
10:40 Support #27316 (Resolved): 岳阳市中心医院制标分院区显示
jinking
10:33 Support #27316 (In Progress): 岳阳市中心医院制标分院区显示
jinking
10:40 Support #27381 (Resolved): 14988-深圳二院-紧急领用界面不会自动退出登录
jinking
10:19 Support #27381 (In Progress): 14988-深圳二院-紧急领用界面不会自动退出登录
jinking
10:18 Support #27381 (Closed): 14988-深圳二院-紧急领用界面不会自动退出登录
14988-深圳二院-紧急领用界面不会自动退出登录 jinking
10:40 Support #27382 (Resolved): 14987-深圳二院-没关门触发自动退出登录
jinking
10:19 Support #27382 (In Progress): 14987-深圳二院-没关门触发自动退出登录
jinking
10:19 Support #27382 (Closed): 14987-深圳二院-没关门触发自动退出登录
14987-深圳二院-没关门触发自动退出登录 jinking
10:21 Support #27290: 15134 九院北院一上架单需要把主键放出来
2025-11-13 0.5h 1)转工程单取日志给开发 shangdavid
10:12 Support #27290 (Feedback): 15134 九院北院一上架单需要把主键放出来
shangdavid
10:20 Support #27282: 15139 九院总院7号楼4楼智能柜出现异常错误
2025-11-13 1h 1)转工程单取日志给开发,当天询问未反馈结果待后续继续跟进 shangdavid
09:43 Support #27282 (Resolved): 15139 九院总院7号楼4楼智能柜出现异常错误
shangdavid
10:19 Support #27379 (In Progress): 15045-白云医院-客户端登录异常
jinking
10:18 Support #27379 (In Progress): 15045-白云医院-客户端登录异常
15045-白云医院-客户端登录异常 jinking
10:12 Support #27378 (In Progress): 15172 九院总院需要推送一个上架单
shangdavid
10:12 Support #27378 (Closed): 15172 九院总院需要推送一个上架单
shangdavid
10:10 Support #27164 (Feedback): 现场发布文档整理上传teams
shangdavid
10:10 Support #27377 (In Progress): 市一北院领加密狗1个,去现场1套高值柜发布
shangdavid
10:10 Support #27377 (Closed): 市一北院领加密狗1个,去现场1套高值柜发布
shangdavid
09:53 Support #27321: FSW15168 粤北接收消耗异常
11/14 1)sygc有制作时间epc但状态为未制作,待更新;2)消耗未收到,已从新创视图核实是新创无出库单问题 wangkay
09:42 Support #27374 (In Progress): 上海儿中心总院版本信息记录表更新
shangdavid
09:42 Support #27374 (Closed): 上海儿中心总院版本信息记录表更新
shangdavid
 

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