活动
从 2025-11-16 到 2025-11-25
2025-11-25
- 17:39 Support #26665 (In Progress): 上饶中心医院上线支持
- 17:38 Support #27426 (To Be Closed): 南方医院低值开发联调支持
- 17:31 Support #27426 (Resolved): 南方医院低值开发联调支持
- 17:38 Support #27463 (To Be Closed): 六院上药开发联调支持
- 17:31 Support #27463 (Resolved): 六院上药开发联调支持
- 17:31 Support #25986 (In Progress): 上海六院(上药)发布跟进
- 17:13 Support #27614 (Resolved): FSW15269 南方医院新安装柜子同步人脸指纹后无法登录
- 16:37 Support #27614 (In Progress): FSW15269 南方医院新安装柜子同步人脸指纹后无法登录
- 16:37 Support #27614 (To Be Closed): FSW15269 南方医院新安装柜子同步人脸指纹后无法登录
- 16:29 Support #27569 (Resolved): 14993-武汉泰康-扫码打印功能仓间无法自动出来
- 10:37 Support #27569 (To Be Closed): 14993-武汉泰康-扫码打印功能仓间无法自动出来
- 09:55 Support #27569: 14993-武汉泰康-扫码打印功能仓间无法自动出来
- 11/25
权限问题导致异常,已经和现场沟通反馈 - 09:41 Support #27569 (In Progress): 14993-武汉泰康-扫码打印功能仓间无法自动出来
- 09:19 Support #27569 (Resolved): 14993-武汉泰康-扫码打印功能仓间无法自动出来
- 16:10 Support #27613 (Resolved): 开工会(养志,市一北,胸科)
- 16:10 Support #27613 (To Be Closed): 开工会(养志,市一北,胸科)
- 14:08 Support #27612 (In Progress): FSW15262 黄冈医疗妇幼医院条码门禁无法加载登录界面
- 14:08 Support #27612 (In Progress): FSW15262 黄冈医疗妇幼医院条码门禁无法加载登录界面
- 11:04 Support #27611 (In Progress): FSW15261黄冈医疗人民医院量产柜无法进入登录界面
- 11:04 Support #27611 (In Progress): FSW15261黄冈医疗人民医院量产柜无法进入登录界面
- 10:41 Support #27567 (To Be Closed): 公司新到10台服务器装系统
- 10:32 Support #27567 (Resolved): 公司新到10台服务器装系统
- 10:41 Support #27575 (To Be Closed): 15256 粤北人民医院需要重拉制标数据
- 10:32 Support #27575 (Resolved): 15256 粤北人民医院需要重拉制标数据
- 10:40 Support #27572 (To Be Closed): 15151 上海九院定数包唯一码重复
- 10:40 Support #27609 (To Be Closed): 15172 九院总院需要推送一个上架单
- 10:35 Support #27609 (Resolved): 15172 九院总院需要推送一个上架单
- 10:35 Support #27609 (To Be Closed): 15172 九院总院需要推送一个上架单
- 10:40 Support #27565 (To Be Closed): 请假1小时
- 10:37 Support #27314 (To Be Closed): 15146-岳阳市中心医院 手术室客户端异常,提示网络链接失败
- 10:36 Support #27498 (To Be Closed): 15231-市六总院没有实现打印任务的锁定
- 09:19 Support #27498 (Resolved): 15231-市六总院没有实现打印任务的锁定
- 10:36 Support #27568 (To Be Closed): 更新上海六院信息表
- 09:19 Support #27568 (Resolved): 更新上海六院信息表
- 10:36 Support #27566 (To Be Closed): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
- 09:23 Support #27566: 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
- 11/24
开发删除中间库表,重新创建默认值没有设置,已经重新设置 - 09:19 Support #27566 (Resolved): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
- 10:36 Support #27608 (In Progress): 养志康复医院条码柜更新(sybc,syims,sybcac)
- 10:33 Support #27608 (To Be Closed): 养志康复医院条码柜更新(sybc,syims,sybcac)
- 10:36 Support #27594 (To Be Closed): 15252-浙江省中医湖滨院区-内镜室门禁需要消耗一个标签
- 09:25 Support #27594 (Resolved): 15252-浙江省中医湖滨院区-内镜室门禁需要消耗一个标签
- 09:25 Support #27594 (To Be Closed): 15252-浙江省中医湖滨院区-内镜室门禁需要消耗一个标签
- 15252-浙江省中医湖滨院区-内镜室门禁需要消耗一个标签
- 10:35 Support #27570 (To Be Closed): 调休一小时
- 09:19 Support #27570 (Resolved): 调休一小时
- 10:35 Support #27596 (To Be Closed): 请假8小时
- 09:30 Support #27596 (Resolved): 请假8小时
- 09:30 Support #27596 (To Be Closed): 请假8小时
- 10:32 Support #27485 (Feedback): 钦州医院其他几套量产柜发布monitor
- 10:32 Support #27513 (Feedback): 15235 深圳市第二人民医院龙华医院人员登录问题
- 09:46 Support #27603 (In Progress): 保山更新切换对接HERP
- 09:45 Support #27603 (In Progress): 保山更新切换对接HERP
- 09:41 Support #27592 (In Progress): 服务器安装系统
- 09:21 Support #27592: 服务器安装系统
- 11/24
三台服务器安装系统 - 09:20 Support #27592 (Resolved): 服务器安装系统
- 09:20 Support #27592 (To Be Closed): 服务器安装系统
- 三台服务器安装系统
- 09:31 Support #27597 (In Progress): FSW15254 广州花都客户端异常退出
- 09:31 Support #27597 (To Be Closed): FSW15254 广州花都客户端异常退出
- 09:29 Support #27506 (To Be Closed): 南方医院验收台门禁入网支持
- 09:29 Support #27531 (To Be Closed): 六院菱商PRP量产柜无法加载登录界面
2025-11-24
- 16:08 Support #27572 (Resolved): 15151 上海九院定数包唯一码重复
- 10:51 Support #27572 (In Progress): 15151 上海九院定数包唯一码重复
- 10:51 Support #27572 (To Be Closed): 15151 上海九院定数包唯一码重复
- 16:07 Support #27565 (Resolved): 请假1小时
- 10:20 Support #27565 (In Progress): 请假1小时
- 10:20 Support #27565 (To Be Closed): 请假1小时
- 16:07 Support #27532 (To Be Closed): 15245 南方医院硬件测试协助
- 10:20 Support #27532: 15245 南方医院硬件测试协助
- 2025-11-21 1.5h 1)电话和视频指导现场做测试标签和硬件硬件引导测试
- 16:07 Support #27575 (In Progress): 15256 粤北人民医院需要重拉制标数据
- 16:07 Support #27575 (To Be Closed): 15256 粤北人民医院需要重拉制标数据
- 11:44 Support #27540 (Closed): 胸科医院冰箱其他两套平台数据配置
- 10:23 Support #27540 (To Be Closed): 胸科医院冰箱其他两套平台数据配置
- 11:44 Support #27539 (Closed): 14379-中山市东升医院-效期提示更改
- 10:23 Support #27539 (To Be Closed): 14379-中山市东升医院-效期提示更改
- 11:43 Support #27538 (Closed): 岳阳市中心医院制标分院区显示
- 10:23 Support #27538 (To Be Closed): 岳阳市中心医院制标分院区显示
- 11:43 Support #27541 (Closed): 15161-六院-消耗接口之前被关闭,现场需要重新打开
- 10:23 Support #27541 (To Be Closed): 15161-六院-消耗接口之前被关闭,现场需要重新打开
- 11:43 Support #27542 (Closed): 胸科医院更新准备
- 10:23 Support #27542 (To Be Closed): 胸科医院更新准备
- 11:43 Support #27543 (Closed): 调休一个小时
- 10:23 Support #27543 (To Be Closed): 调休一个小时
- 11:43 Support #27544 (Closed): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
- 10:23 Support #27544 (To Be Closed): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
- 11:43 Support #27537 (Closed): 15154-胸科医院冰箱-人员都可以增加三个冰箱的权限
- 10:23 Support #27537 (To Be Closed): 15154-胸科医院冰箱-人员都可以增加三个冰箱的权限
- 11:43 Support #27545 (Closed): 15211-岳阳市中心医院-德荣要我方出具一份硬件测试报告
- 10:23 Support #27545 (To Be Closed): 15211-岳阳市中心医院-德荣要我方出具一份硬件测试报告
- 11:43 Support #27535 (Closed): 14988-深圳二院-紧急领用界面不会自动退出登录
- 10:23 Support #27535 (To Be Closed): 14988-深圳二院-紧急领用界面不会自动退出登录
- 11:43 Support #27536 (Closed): 14987-深圳二院-没关门触发自动退出登录
- 10:23 Support #27536 (To Be Closed): 14987-深圳二院-没关门触发自动退出登录
- 11:43 Support #27546 (Closed): 上海六院更新版本记录
- 10:23 Support #27546 (To Be Closed): 上海六院更新版本记录
- 11:43 Support #27496 (Closed): 15225-武汉泰康-智能柜无法登入使用
- 10:33 Support #27496 (To Be Closed): 15225-武汉泰康-智能柜无法登入使用
- 10:25 Support #27496 (Resolved): 15225-武汉泰康-智能柜无法登入使用
- 11:43 Support #27547 (Closed): 15223-中山市东升医院-平板时间校准
- 10:22 Support #27547 (To Be Closed): 15223-中山市东升医院-平板时间校准
- 11:43 Support #27534 (Closed): 岳阳市中心设备信息表更新
- 10:23 Support #27534 (To Be Closed): 岳阳市中心设备信息表更新
- 11:43 Support #27533 (Closed): 调休一个小时
- 10:23 Support #27533 (To Be Closed): 调休一个小时
- 11:43 Support #27548 (Closed): 15221-试剂冰箱-发布客户端
- 10:22 Support #27548 (To Be Closed): 15221-试剂冰箱-发布客户端
- 11:43 Support #27549 (Closed): 15234-试剂冰箱-归还处理时间长
- 10:22 Support #27549 (To Be Closed): 15234-试剂冰箱-归还处理时间长
- 11:43 Support #27571 (Closed): 15227-21547-六院总院有一个新产品无法打印出来
- 10:49 Support #27571 (To Be Closed): 15227-21547-六院总院有一个新产品无法打印出来
- 10:48 Support #27571 (Closed): 15227-21547-六院总院有一个新产品无法打印出来
- 15227-21547-六院总院有一个新产品无法打印出来
- 11:43 Support #27528 (Closed): 请假1小时
- 10:33 Support #27528 (To Be Closed): 请假1小时
- 11:41 Support #27530 (Closed): 上海市六总院安装杀毒软件
- 10:33 Support #27530 (To Be Closed): 上海市六总院安装杀毒软件
- 10:08 Support #27530: 上海市六总院安装杀毒软件
- 2025-11-21 1.5h 上海市六总院安装杀毒软件
- 11:41 Support #27573 (Closed): 更新反馈单状态
- 10:54 Support #27573 (To Be Closed): 更新反馈单状态
- 10:52 Support #27573 (Closed): 更新反馈单状态
- 更新反馈单状态
- 11:40 Support #27550 (Closed): 上海六院临港院区制标和客户端发布
- 10:22 Support #27550 (To Be Closed): 上海六院临港院区制标和客户端发布
- 11:40 Support #27512 (Closed): 15234 海南试剂冰箱-归还处理时间长
- 10:33 Support #27512 (To Be Closed): 15234 海南试剂冰箱-归还处理时间长
- 10:10 Support #27512: 15234 海南试剂冰箱-归还处理时间长
- 2025-11-21 1h 1)开发在数据库加索引处理后验证正常,告知现场测试,结果正常
- 11:40 Support #27551 (Closed): 更新反馈单状态
- 10:22 Support #27551 (To Be Closed): 更新反馈单状态
- 11:40 Support #27507 (Closed): 上海九院未完成制标问题现场情况确认跟进,反馈单改状态
- 10:33 Support #27507 (To Be Closed): 上海九院未完成制标问题现场情况确认跟进,反馈单改状态
- 10:11 Support #27507: 上海九院未完成制标问题现场情况确认跟进,反馈单改状态
- 2025-11-21 1h 1)上海九院未完成制标问题现场情况确认跟进,反馈单改状态
- 11:40 Support #27527 (Closed): 更新深圳二院冰箱信息表ip
- 10:53 Support #27527 (To Be Closed): 更新深圳二院冰箱信息表ip
- 11:40 Support #27422 (Closed): 养志康复医院更新准备
- 10:37 Support #27422 (To Be Closed): 养志康复医院更新准备
- 10:12 Support #27422: 养志康复医院更新准备
- 2025-11-21 1h 1)更新时间定在下周二,去现场发布;条码柜总览图配置excel现场还在统计中
- 10:11 Support #27422 (Resolved): 养志康复医院更新准备
- 10:34 Support #27570 (In Progress): 调休一小时
- 10:34 Support #27570 (To Be Closed): 调休一小时
- 调休一小时
- 10:33 Support #27569 (In Progress): 14993-武汉泰康-扫码打印功能仓间无法自动出来
- 10:33 Support #27569 (To Be Closed): 14993-武汉泰康-扫码打印功能仓间无法自动出来
- 14993-武汉泰康-扫码打印功能仓间无法自动出来
- 10:32 Support #27314 (Resolved): 15146-岳阳市中心医院 手术室客户端异常,提示网络链接失败
- 10:32 Support #27314: 15146-岳阳市中心医院 手术室客户端异常,提示网络链接失败
- 11/21
补充客户端日志,service2 系统奔溃,
JDK 13.0.2 版本缺陷 现场刚好是这个版本
- 10:32 Support #27568 (In Progress): 更新上海六院信息表
- 10:32 Support #27568 (To Be Closed): 更新上海六院信息表
- 更新上海六院信息表
- 10:32 Support #27567 (In Progress): 公司新到10台服务器装系统
- 10:32 Support #27567 (To Be Closed): 公司新到10台服务器装系统
- 10:31 Support #27498: 15231-市六总院没有实现打印任务的锁定
- 11/21
页面有bug,开发已经修改,待现场确认 - 10:30 Support #27498 (In Progress): 15231-市六总院没有实现打印任务的锁定
- 10:26 Support #27498 (Resolved): 15231-市六总院没有实现打印任务的锁定
- 10:30 Support #27566 (In Progress): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
- 10:30 Support #27566: 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
- 11/21
中间库查询异常,开发已经优化,和spd沟通让对方停止一直发送部门信息,观察一下后续使用情况 - 10:28 Support #27566 (To Be Closed): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
- 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
- 10:13 Support #27485 (In Progress): 钦州医院其他几套量产柜发布monitor
- 10:12 Support #27513 (In Progress): 15235 深圳市第二人民医院龙华医院人员登录问题
2025-11-21
- 18:06 Support #27551 (Closed): 更新反馈单状态
- 更新反馈单状态
- 18:04 Support #27550 (Closed): 上海六院临港院区制标和客户端发布
- 上海六院临港院区制标和客户端发布
- 18:04 Support #27549 (Closed): 15234-试剂冰箱-归还处理时间长
- 15234-试剂冰箱-归还处理时间长
- 18:02 Support #27548 (Closed): 15221-试剂冰箱-发布客户端
- 15221-试剂冰箱-发布客户端
- 18:01 Support #27547 (Closed): 15223-中山市东升医院-平板时间校准
- 15223-中山市东升医院-平板时间校准
- 17:48 Support #27546 (Closed): 上海六院更新版本记录
- 上海六院更新版本记录
- 17:46 Support #27545 (Closed): 15211-岳阳市中心医院-德荣要我方出具一份硬件测试报告
- 15211-岳阳市中心医院-德荣要我方出具一份硬件测试报告
- 17:44 Support #27544 (Closed): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
- 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
- 17:43 Support #27543 (Closed): 调休一个小时
- 调休一个小时
- 17:42 Support #27542 (Closed): 胸科医院更新准备
- 胸科医院更新准备
- 17:40 Support #27541 (Closed): 15161-六院-消耗接口之前被关闭,现场需要重新打开
- 15161-六院-消耗接口之前被关闭,现场需要重新打开
- 17:38 Support #27540 (Closed): 胸科医院冰箱其他两套平台数据配置
- 胸科医院冰箱其他两套平台数据配置
- 17:38 Support #27539 (Closed): 14379-中山市东升医院-效期提示更改
- 14379-中山市东升医院-效期提示更改
- 17:37 Support #27538 (Closed): 岳阳市中心医院制标分院区显示
- 岳阳市中心医院制标分院区显示
- 17:36 Support #27537 (Closed): 15154-胸科医院冰箱-人员都可以增加三个冰箱的权限
- 15154-胸科医院冰箱-人员都可以增加三个冰箱的权限
- 17:35 Support #27536 (Closed): 14987-深圳二院-没关门触发自动退出登录
- 14987-深圳二院-没关门触发自动退出登录
- 17:35 Support #27535 (Closed): 14988-深圳二院-紧急领用界面不会自动退出登录
- 14988-深圳二院-紧急领用界面不会自动退出登录
- 17:34 Support #27534 (Closed): 岳阳市中心设备信息表更新
- 岳阳市中心设备信息表更新
- 17:34 Support #27533 (Closed): 调休一个小时
- 调休一个小时
- 17:33 Support #27513 (Feedback): 15235 深圳市第二人民医院龙华医院人员登录问题
- 10:25 Support #27513: 15235 深圳市第二人民医院龙华医院人员登录问题
- 2025-11-20 0.5h 1)转了工程单,还未取日志,远程堡垒机连接问题,告知现场让信息科处理一下明日继续取日志调查
- 17:33 Support #27485 (Feedback): 钦州医院其他几套量产柜发布monitor
- 10:21 Support #27485: 钦州医院其他几套量产柜发布monitor
- 2025-11-20 1.5h 1)6套量产柜已经发布完成,还剩一套B007网络问题连接不上无法发布已告知现场现场处理好柜子网络连接问题后再发布
- 17:33 Support #27532 (Resolved): 15245 南方医院硬件测试协助
- 17:32 Support #27532 (To Be Closed): 15245 南方医院硬件测试协助
- 15:54 Support #27506 (Resolved): 南方医院验收台门禁入网支持
- 15:50 Support #27423 (Closed): 上海六院更新
- 09:45 Support #27423 (To Be Closed): 上海六院更新
- 15:50 Support #27459 (Closed): 2
- 15:50 Support #27458 (Closed): 1
- 15:49 Support #27460 (Closed): 胸科医院高值冰箱发布
- 15:49 Support #27502 (Closed): 15211-岳阳市中心医院-德荣要我方出具一份硬件测试报告。
- 15:49 Support #27501 (Closed): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
- 15:49 Support #27497 (Closed): 15223-中山市东升医院-平板时间校准
- 10:38 Support #27497 (To Be Closed): 15223-中山市东升医院-平板时间校准
- 09:45 Support #27497 (Resolved): 15223-中山市东升医院-平板时间校准
- 15:49 Support #27461 (Closed): 胸科人员登录密码问题
- 15:49 Support #27468 (Closed): 胸科高值冰箱发布
- 15:49 Support #27457 (Closed): 15161-六院-消耗接口之前被关闭,现场需要重新打开
- 10:38 Support #27457 (To Be Closed): 15161-六院-消耗接口之前被关闭,现场需要重新打开
- 09:44 Support #27457 (Resolved): 15161-六院-消耗接口之前被关闭,现场需要重新打开
- 15:49 Support #27466 (Closed): FSW15215 胸科人员登录密码问题处理
- 15:49 Support #27467 (Closed): 胸科单品柜入网支持
- 15:49 Support #27462 (Closed): FSW15212 南方增城批号修改
- 15:49 Support #27465 (Closed): FSW14655 南方增城标签增加二维码
- 15:49 Support #25666 (Closed): 上海九院1号楼6楼柜子人脸未激活,配置更新,功能启用
- 15:49 Support #27464 (Closed): FSW14971 南方增城标签增加UDI
- 15:49 Support #27469 (Closed): 15194 钦州医院B001取service1日志,发布monitor
- 15:49 Support #27503 (Closed): FSW15526 南方增城修改批号
- 10:33 Support #27503 (To Be Closed): FSW15526 南方增城修改批号
- 15:49 Support #27505 (Closed): 六院临港的制标和客户端发布发布
- 10:38 Support #27505 (To Be Closed): 六院临港的制标和客户端发布发布
- 09:44 Support #27505 (Resolved): 六院临港的制标和客户端发布发布
- 15:49 Support #27470 (Closed): 15218 九院总院一上架单未完全制标打印
- 15:48 Support #27509 (Closed): 南方增城制标配置修改
- 10:34 Support #27509 (To Be Closed): 南方增城制标配置修改
- 15:48 Support #27164 (Closed): 现场发布文档整理上传teams
- 15:48 Support #27500 (Closed): 胸科1套单品柜发布
- 10:34 Support #27500 (To Be Closed): 胸科1套单品柜发布
- 15:48 Support #27504 (Closed): 公司1台研华工控机需装高值柜系统
- 10:35 Support #27504 (To Be Closed): 公司1台研华工控机需装高值柜系统
- 10:18 Support #27504: 公司1台研华工控机需装高值柜系统
- 2025-11-20 1h 1)公司1台研华工控机需装高值柜系统
- 15:48 Support #27508 (Closed): 胸科高值冰箱更新
- 10:34 Support #27508 (To Be Closed): 胸科高值冰箱更新
- 15:48 Support #27441 (Closed): 15210 九院总院两个智能柜需要配置(1号楼6楼,9楼2套智能柜配置ip,更新配置和apk,启用功能)
- 10:36 Support #27441 (To Be Closed): 15210 九院总院两个智能柜需要配置(1号楼6楼,9楼2套智能柜配置ip,更新配置和apk,启用功能)
- 10:20 Support #27441: 15210 九院总院两个智能柜需要配置(1号楼6楼,9楼2套智能柜配置ip,更新配置和apk,启用功能)
- 2025-11-20 2.5h 1)9楼2套智能柜配置ip,更新配置和apk,启用功能;2)现场功能测试正常,语音播放问题后续在看不影响使用,扫码枪硬件未连接需要现场解决后测试
- 15:48 Support #27510 (Closed): 市六菱商FSW回复
- 10:34 Support #27510 (To Be Closed): 市六菱商FSW回复
- 15:48 Support #27456 (Closed): 15207 九院总院1号楼9楼需要处理灯异常开启状态
- 10:36 Support #27456 (To Be Closed): 15207 九院总院1号楼9楼需要处理灯异常开启状态
- 10:18 Support #27456: 15207 九院总院1号楼9楼需要处理灯异常开启状态
- 2025-11-20 1h 1)九院总院1号楼9楼需要处理灯异常开启状态处理完成,现场已确认
- 15:48 Support #27511 (Closed): 深圳妇幼服务器上架申请支持
- 10:34 Support #27511 (To Be Closed): 深圳妇幼服务器上架申请支持
- 15:48 Support #27525 (Closed): 15221-试剂冰箱-发布客户端
- 10:38 Support #27525 (To Be Closed): 15221-试剂冰箱-发布客户端
- 09:44 Support #27525 (Resolved): 15221-试剂冰箱-发布客户端
- 09:44 Support #27525 (In Progress): 15221-试剂冰箱-发布客户端
- 09:44 Support #27525 (Closed): 15221-试剂冰箱-发布客户端
- 15221-试剂冰箱-发布客户端
- 15:48 Support #27529 (Closed): 15234-试剂冰箱-归还处理时间长
- 10:39 Support #27529 (To Be Closed): 15234-试剂冰箱-归还处理时间长
- 10:37 Support #27529 (Resolved): 15234-试剂冰箱-归还处理时间长
- 10:37 Support #27529 (Closed): 15234-试剂冰箱-归还处理时间长
- 15234-试剂冰箱-归还处理时间长
- 15:48 Support #27429 (Closed): FSW15194 钦州人民客户端卡在退出中
- 11:12 Support #27429 (To Be Closed): FSW15194 钦州人民客户端卡在退出中
- 15:42 Support #27531 (Resolved): 六院菱商PRP量产柜无法加载登录界面
- 15:41 Support #27531 (To Be Closed): 六院菱商PRP量产柜无法加载登录界面
- 15:14 Support #27507 (Resolved): 上海九院未完成制标问题现场情况确认跟进,反馈单改状态
- 10:26 Support #27507 (In Progress): 上海九院未完成制标问题现场情况确认跟进,反馈单改状态
- 14:47 Support #27512 (Resolved): 15234 海南试剂冰箱-归还处理时间长
- 10:23 Support #27512: 15234 海南试剂冰箱-归还处理时间长
- 2025-11-20 1h 1)转工程单取日志给开发;2)开发反馈数据库查询归还sql数据慢,需要再远程数据库调查一下
- 13:45 Support #27530 (Resolved): 上海市六总院安装杀毒软件
- 11:34 Support #27530 (In Progress): 上海市六总院安装杀毒软件
- 11:34 Support #27530 (Closed): 上海市六总院安装杀毒软件
- 13:45 Support #27528 (Resolved): 请假1小时
- 11:28 Support #27528 (To Be Closed): 请假1小时
- 10:42 Support #27528: 请假1小时
- 2025-11-21 1h 请假1小时
- 10:36 Support #27528 (Resolved): 请假1小时
- 10:28 Support #27528 (In Progress): 请假1小时
- 10:28 Support #27528 (Closed): 请假1小时
- 11:09 Support #27527 (Resolved): 更新深圳二院冰箱信息表ip
- 10:24 Support #27527 (In Progress): 更新深圳二院冰箱信息表ip
- 10:23 Support #27527 (Closed): 更新深圳二院冰箱信息表ip
- 更新深圳二院冰箱信息表ip
- 10:34 Support #27422 (In Progress): 养志康复医院更新准备
- 10:15 Support #27422 (Feedback): 养志康复医院更新准备
2025-11-20
- 16:50 Support #27513 (In Progress): 15235 深圳市第二人民医院龙华医院人员登录问题
- 16:50 Support #27513 (In Progress): 15235 深圳市第二人民医院龙华医院人员登录问题
- 15:48 Support #27507 (Feedback): 上海九院未完成制标问题现场情况确认跟进,反馈单改状态
- 11:53 Support #27507 (In Progress): 上海九院未完成制标问题现场情况确认跟进,反馈单改状态
- 11:53 Support #27507 (Closed): 上海九院未完成制标问题现场情况确认跟进,反馈单改状态
- 15:48 Support #27512 (In Progress): 15234 海南试剂冰箱-归还处理时间长
- 15:48 Support #27512 (Closed): 15234 海南试剂冰箱-归还处理时间长
- 15:29 Support #27511 (Resolved): 深圳妇幼服务器上架申请支持
- 15:29 Support #27511 (Closed): 深圳妇幼服务器上架申请支持
- 14:12 Support #27510 (Resolved): 市六菱商FSW回复
- 13:50 Support #27510 (In Progress): 市六菱商FSW回复
- 13:50 Support #27510 (Closed): 市六菱商FSW回复
- 13:08 Support #27509 (Resolved): 南方增城制标配置修改
- 13:08 Support #27509 (Closed): 南方增城制标配置修改
- 13:07 Support #27508 (Resolved): 胸科高值冰箱更新
- 13:07 Support #27508 (Closed): 胸科高值冰箱更新
- 13:07 Support #27500 (Resolved): 胸科1套单品柜发布
- 09:48 Support #27500 (In Progress): 胸科1套单品柜发布
- 09:48 Support #27500 (Closed): 胸科1套单品柜发布
- 11:53 Support #27504 (Resolved): 公司1台研华工控机需装高值柜系统
- 10:12 Support #27504 (In Progress): 公司1台研华工控机需装高值柜系统
- 10:12 Support #27504 (Closed): 公司1台研华工控机需装高值柜系统
- 11:52 Support #27456 (Resolved): 15207 九院总院1号楼9楼需要处理灯异常开启状态
- 11:52 Support #27441 (Resolved): 15210 九院总院两个智能柜需要配置(1号楼6楼,9楼2套智能柜配置ip,更新配置和apk,启用功能)
- 10:57 Support #27506 (In Progress): 南方医院验收台门禁入网支持
- 10:57 Support #27506 (To Be Closed): 南方医院验收台门禁入网支持
- 10:56 Support #27503 (Resolved): FSW15526 南方增城修改批号
- 09:55 Support #27503 (In Progress): FSW15526 南方增城修改批号
- 09:55 Support #27503 (Closed): FSW15526 南方增城修改批号
- 10:44 Support #27505 (In Progress): 六院临港的制标和客户端发布发布
- 10:44 Support #27505 (Closed): 六院临港的制标和客户端发布发布
- 六院临港的制标和客户端发布发布
- 10:42 Support #27459 (To Be Closed): 2
- 10:42 Support #27458 (To Be Closed): 1
- 10:41 Support #27502 (To Be Closed): 15211-岳阳市中心医院-德荣要我方出具一份硬件测试报告。
- 09:48 Support #27502 (Resolved): 15211-岳阳市中心医院-德荣要我方出具一份硬件测试报告。
- 09:48 Support #27502 (Closed): 15211-岳阳市中心医院-德荣要我方出具一份硬件测试报告。
- 15211-岳阳市中心医院-德荣要我方出具一份硬件测试报告。
- 10:40 Support #27501 (To Be Closed): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
- 09:48 Support #27501 (Resolved): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
- 09:48 Support #27501 (Closed): 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
- 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
- 10:40 Support #27460 (To Be Closed): 胸科医院高值冰箱发布
- 10:38 Support #27164 (To Be Closed): 现场发布文档整理上传teams
- 10:35 Support #27164 (Resolved): 现场发布文档整理上传teams
- 09:37 Support #27164: 现场发布文档整理上传teams
- 2025-11-19 1h 1)市一北院设备信息表重新整理更新
- 10:38 Support #27470 (To Be Closed): 15218 九院总院一上架单未完全制标打印
- 09:34 Support #27470: 15218 九院总院一上架单未完全制标打印
- 2025-11-19 1.5h 1)开发给了处理数据的sql执行后打印恢复正常;2)数据库优化,检查mysql内存配置由默认8mb改为512mb重启数据库。开发验证查询效率有提高,待现场后续观察打印情况
- 10:37 Support #27469 (To Be Closed): 15194 钦州医院B001取service1日志,发布monitor
- 09:29 Support #27469: 15194 钦州医院B001取service1日志,发布monitor
- 2025-11-19 1.5h 1)钦州医院B001取service1和系统日志给开发调查:2)发布monitor
- 10:37 Support #25666 (To Be Closed): 上海九院1号楼6楼柜子人脸未激活,配置更新,功能启用
- 09:51 Support #25666: 上海九院1号楼6楼柜子人脸未激活,配置更新,功能启用
- 2025-11-19 2.5h 1) 上海九院1号楼6楼柜子人脸未激活,配置更新,功能启用;2)现场测试基本功能正常,扫码枪硬件未接好没有测试
- 10:36 Support #27464 (To Be Closed): FSW14971 南方增城标签增加UDI
- 10:36 Support #27465 (To Be Closed): FSW14655 南方增城标签增加二维码
- 10:35 Support #27462 (To Be Closed): FSW15212 南方增城批号修改
- 10:35 Support #27467 (To Be Closed): 胸科单品柜入网支持
- 10:35 Support #27466 (To Be Closed): FSW15215 胸科人员登录密码问题处理
- 10:35 Support #27468 (To Be Closed): 胸科高值冰箱发布
- 09:47 Support #27457 (In Progress): 15161-六院-消耗接口之前被关闭,现场需要重新打开
- 09:47 Support #27498 (In Progress): 15231-市六总院没有实现打印任务的锁定
- 09:47 Support #27498 (To Be Closed): 15231-市六总院没有实现打印任务的锁定
- 15221-试剂冰箱-发布客户端
- 09:47 Support #27423 (Resolved): 上海六院更新
- 09:47 Support #27497 (In Progress): 15223-中山市东升医院-平板时间校准
- 09:47 Support #27497 (Closed): 15223-中山市东升医院-平板时间校准
- 15223-中山市东升医院-平板时间校准
- 09:47 Support #27496 (In Progress): 15225-武汉泰康-智能柜无法登入使用
- 09:47 Support #27496 (Closed): 15225-武汉泰康-智能柜无法登入使用
- 15225-武汉泰康-智能柜无法登入使用
- 09:35 Support #27422: 养志康复医院更新准备
- 2025-11-19 1h 1)评估更新时间,跟现场约时间,待现场跟医院沟通后反馈还未答复;2)去现场更新,更新包本地下载准备
- 09:30 Support #27485 (In Progress): 钦州医院其他几套量产柜发布monitor
- 09:30 Support #27485 (In Progress): 钦州医院其他几套量产柜发布monitor
2025-11-19
- 17:55 Support #27464 (Resolved): FSW14971 南方增城标签增加UDI
- 12:30 Support #27464 (In Progress): FSW14971 南方增城标签增加UDI
- 12:29 Support #27464 (Closed): FSW14971 南方增城标签增加UDI
- 17:54 Support #27465 (Resolved): FSW14655 南方增城标签增加二维码
- 12:30 Support #27465 (In Progress): FSW14655 南方增城标签增加二维码
- 12:30 Support #27465 (Closed): FSW14655 南方增城标签增加二维码
- 17:47 Support #27470 (Resolved): 15218 九院总院一上架单未完全制标打印
- 17:47 Support #27470 (Closed): 15218 九院总院一上架单未完全制标打印
- 17:43 Support #27469 (Resolved): 15194 钦州医院B001取service1日志,发布monitor
- 17:43 Support #27469 (Closed): 15194 钦州医院B001取service1日志,发布monitor
- 17:41 Support #25666 (Resolved): 上海九院1号楼6楼柜子人脸未激活,配置更新,功能启用
- 11:27 Support #25666 (In Progress): 上海九院1号楼6楼柜子人脸未激活,配置更新,功能启用
- 17:04 Support #27462 (Resolved): FSW15212 南方增城批号修改
- 11:55 Support #27462 (In Progress): FSW15212 南方增城批号修改
- 11:55 Support #27462 (Closed): FSW15212 南方增城批号修改
- 16:23 Support #27468 (Resolved): 胸科高值冰箱发布
- 15:50 Support #27468 (In Progress): 胸科高值冰箱发布
- 15:50 Support #27468 (Closed): 胸科高值冰箱发布
- 16:22 Support #27461: 胸科人员登录密码问题
- 重复关闭
- 15:49 Support #27461 (To Be Closed): 胸科人员登录密码问题
- 11:54 Support #27461 (In Progress): 胸科人员登录密码问题
- 11:54 Support #27461 (Closed): 胸科人员登录密码问题
- 15:50 Support #27467 (Resolved): 胸科单品柜入网支持
- 15:50 Support #27467 (Closed): 胸科单品柜入网支持
- 15:49 Support #27466 (Resolved): FSW15215 胸科人员登录密码问题处理
- 15:49 Support #27466 (Closed): FSW15215 胸科人员登录密码问题处理
- 13:40 Support #27427 (Closed): 粤北补拉制标任务
- 10:33 Support #27427 (To Be Closed): 粤北补拉制标任务
- 13:40 Support #27421 (Closed): 请假1小时
- 10:34 Support #27421 (To Be Closed): 请假1小时
- 09:33 Support #27421: 请假1小时
- 2025-11-18 1h 请假1小时
- 13:39 Support #27431 (Closed): FSW15200岳阳mdltms制标角色重置问题
- 10:33 Support #27431 (To Be Closed): FSW15200岳阳mdltms制标角色重置问题
- 13:39 Support #27428 (Closed): 15196 市一北院7号楼9楼手术室S08控制室高值柜权限批量开启需求
- 10:35 Support #27428 (To Be Closed): 15196 市一北院7号楼9楼手术室S08控制室高值柜权限批量开启需求
- 09:35 Support #27428: 15196 市一北院7号楼9楼手术室S08控制室高值柜权限批量开启需求
- 2025-11-18 1h 1)使用工具批量导入BLG038柜子人员权限完成,2)指纹数据文件也拷贝同步完成
- 13:39 Support #27432 (Closed): 15203 九院总院7号楼4智能柜异常
- 10:36 Support #27432 (To Be Closed): 15203 九院总院7号楼4智能柜异常
- 09:40 Support #27432: 15203 九院总院7号楼4智能柜异常
- 2025-11-18 1h 1)耗材在其他柜子有过领用归还操作后在新的柜子做领用归还导致业务活动数据逻辑错误未刷新。重新再拿出放入更新状态恢复正常。后面改逻辑bug更新解决,优先级降为高
- 13:39 Support #27430 (Closed): 九院FSW问题跟进
- 10:33 Support #27430 (To Be Closed): 九院FSW问题跟进
- 13:39 Support #27418 (Closed): 15154-胸科医院冰箱-人员都可以增加三个冰箱的权限
- 10:41 Support #27418 (To Be Closed): 15154-胸科医院冰箱-人员都可以增加三个冰箱的权限
- 10:24 Support #27418 (Resolved): 15154-胸科医院冰箱-人员都可以增加三个冰箱的权限
- 13:39 Support #27378 (Closed): 15172 九院总院需要推送一个上架单
- 10:36 Support #27378 (To Be Closed): 15172 九院总院需要推送一个上架单
- 13:39 Support #27320 (Closed): 市六菱商高值更新安排
- 10:33 Support #27320 (To Be Closed): 市六菱商高值更新安排
- 13:39 Support #27442 (Closed): 公司工控机使用的最新镜像整理上传NAS
- 10:39 Support #27442 (To Be Closed): 公司工控机使用的最新镜像整理上传NAS
- 09:45 Support #27442: 公司工控机使用的最新镜像整理上传NAS
- 2025-11-18 2h 1)研华工控机镜像(一代柜,量产柜,制标,条码柜)上传完成;2)G30工控机镜像(高一代柜,量产柜,制标)上传完成;3)K302工控机镜像(一代柜)上传完成;4)万司工控机镜像检查(一代柜,量产柜,制标))
- 09:29 Support #27442 (Resolved): 公司工控机使用的最新镜像整理上传NAS
- 09:29 Support #27442 (Closed): 公司工控机使用的最新镜像整理上传NAS
- 13:38 Support #27440 (Closed): 上海九院1号楼6楼智能柜配置ip,网络访问测试
- 11:27 Support #27440 (To Be Closed): 上海九院1号楼6楼智能柜配置ip,网络访问测试
- 09:41 Support #27440: 上海九院1号楼6楼智能柜配置ip,网络访问测试
- 2025-11-18 1h 1)上海九院1号楼6楼智能柜配置ip,网络访问测试不通,无法ping通dns服务器10.99.99.3,无法访问scms平台页面,已反馈给现场让信息科查
- 09:25 Support #27440 (In Progress): 上海九院1号楼6楼智能柜配置ip,网络访问测试
- 09:25 Support #27440 (Closed): 上海九院1号楼6楼智能柜配置ip,网络访问测试
- 13:38 Support #27415 (Closed): 胸科医院冰箱其他两套平台数据配置
- 10:42 Support #27415 (To Be Closed): 胸科医院冰箱其他两套平台数据配置
- 10:24 Support #27415 (Resolved): 胸科医院冰箱其他两套平台数据配置
- 13:38 Support #27319 (Closed): 养志康复医院条码柜更新安排
- 10:33 Support #27319 (To Be Closed): 养志康复医院条码柜更新安排
- 12:29 Support #27463 (In Progress): 六院上药开发联调支持
- 12:29 Support #27463 (To Be Closed): 六院上药开发联调支持
- 10:40 Support #27460 (In Progress): 胸科医院高值冰箱发布
- 10:40 Support #27460 (Closed): 胸科医院高值冰箱发布
- 胸科医院高值冰箱发布
- 10:35 Support #27459 (In Progress): 2
- 10:35 Support #27459 (Closed): 2
- 15211-岳阳市中心医院-德荣要我方出具一份硬件测试报告
- 10:34 Support #27458 (In Progress): 1
- 10:34 Support #27458 (Closed): 1
- 15209-武汉泰康-后台无法使用制标平台无法打开sygc登入卡住
- 10:33 Support #27457 (Resolved): 15161-六院-消耗接口之前被关闭,现场需要重新打开
- 10:33 Support #27457 (Closed): 15161-六院-消耗接口之前被关闭,现场需要重新打开
- 15161-六院-消耗接口之前被关闭,现场需要重新打开
- 10:25 Support #27423: 上海六院更新
- 11/18
更新准备,上传更新包,查看更新说明,替换配置 - 10:01 Support #27456 (In Progress): 15207 九院总院1号楼9楼需要处理灯异常开启状态
- 10:01 Support #27456 (Closed): 15207 九院总院1号楼9楼需要处理灯异常开启状态
- 09:48 Support #27422: 养志康复医院更新准备
- 2025-11-18 0.5h 1)更新包获取下载,更新说明和更新内容查看;2)kay帮跟现场确认条码柜屏保设置excel模板问提,我后续继续跟进进度跟现场约时间更新
- 09:45 Support #27164: 现场发布文档整理上传teams
- 2025-11-18 0.5h 1)上海九院设备信息表更新
- 09:29 Support #27174 (Feedback): 公司G30工控机镜像还原,ntp环境安装,新镜像制作
- 09:22 Support #27174 (Resolved): 公司G30工控机镜像还原,ntp环境安装,新镜像制作
- 09:28 Support #27441 (In Progress): 15210 九院总院两个智能柜需要配置(1号楼6楼,9楼2套智能柜配置ip,更新配置和apk,启用功能)
- 09:28 Support #27441 (Closed): 15210 九院总院两个智能柜需要配置(1号楼6楼,9楼2套智能柜配置ip,更新配置和apk,启用功能)
- 09:22 Support #27282 (Feedback): 15139 九院总院7号楼4楼智能柜出现异常错误
2025-11-18
- 18:05 Support #27319 (Resolved): 养志康复医院条码柜更新安排
- 16:47 Support #27378 (Resolved): 15172 九院总院需要推送一个上架单
- 10:19 Support #27378: 15172 九院总院需要推送一个上架单
- 2025-11-18 1h 1)转工程单给开发,开发远程数据库查数据,改单有1600个耗材直接走流程上架完成柜子会有库存不可行,继续和睿智开发沟通处理方法
- 16:46 Support #27432 (Resolved): 15203 九院总院7号楼4智能柜异常
- 16:46 Support #27432 (Closed): 15203 九院总院7号楼4智能柜异常
- 15:27 Support #27320 (Resolved): 市六菱商高值更新安排
- 15:24 Support #27431 (Resolved): FSW15200岳阳mdltms制标角色重置问题
- 15:14 Support #27431 (Closed): FSW15200岳阳mdltms制标角色重置问题
- 14:49 Support #27430 (Resolved): 九院FSW问题跟进
- 14:27 Support #27430 (Closed): 九院FSW问题跟进
- 14:06 Support #27425 (Closed): 发布组周工作计划
- 11:08 Support #27425 (To Be Closed): 发布组周工作计划
- 11:08 Support #27425 (Closed): 发布组周工作计划
- 14:06 Support #22925 (Closed): 江西人民医院低值门禁更新准备
- 11:22 Support #22925 (To Be Closed): 江西人民医院低值门禁更新准备
- 14:06 Support #27424 (Closed): 请假1小时
- 11:20 Support #27424 (To Be Closed): 请假1小时
- 10:53 Support #27424 (Resolved): 请假1小时
- 10:53 Support #27424 (Closed): 请假1小时
- 13:54 Support #27429 (In Progress): FSW15194 钦州人民客户端卡在退出中
- 13:54 Support #27429 (Closed): FSW15194 钦州人民客户端卡在退出中
- 13:24 Support #27428 (Resolved): 15196 市一北院7号楼9楼手术室S08控制室高值柜权限批量开启需求
- 12:33 Support #27428 (In Progress): 15196 市一北院7号楼9楼手术室S08控制室高值柜权限批量开启需求
- 12:33 Support #27428 (Closed): 15196 市一北院7号楼9楼手术室S08控制室高值柜权限批量开启需求
- 11:42 Support #27427 (Resolved): 粤北补拉制标任务
- 11:42 Support #27427 (Closed): 粤北补拉制标任务
- 11:09 Support #27426 (In Progress): 南方医院低值开发联调支持
- 11:09 Support #27426 (To Be Closed): 南方医院低值开发联调支持
- 10:48 Support #27416 (Closed): 调休一个小时
- 10:34 Support #27416 (To Be Closed): 调休一个小时
- 09:50 Support #27416 (Resolved): 调休一个小时
- 09:50 Support #27416 (Closed): 调休一个小时
- 调休一个小时
- 10:48 Support #27417 (Closed): 岳阳市中心设备信息表更新
- 10:34 Support #27417 (To Be Closed): 岳阳市中心设备信息表更新
- 09:50 Support #27417 (Resolved): 岳阳市中心设备信息表更新
- 09:50 Support #27417 (Closed): 岳阳市中心设备信息表更新
- 岳阳市中心设备信息表更新
- 10:48 Support #27316 (Closed): 岳阳市中心医院制标分院区显示
- 10:34 Support #27316 (To Be Closed): 岳阳市中心医院制标分院区显示
- 10:47 Support #27321 (Closed): FSW15168 粤北接收消耗异常
- 10:28 Support #27321 (To Be Closed): FSW15168 粤北接收消耗异常
- 10:47 Support #25945 (Closed): 14379-中山市东升医院-效期提示更改
- 10:35 Support #25945 (To Be Closed): 14379-中山市东升医院-效期提示更改
- 10:47 Support #27399 (Closed): FSW15186 上海九院制标任务部分完成制标
- 10:32 Support #27399 (To Be Closed): FSW15186 上海九院制标任务部分完成制标
- 10:30 Support #27399: FSW15186 上海九院制标任务部分完成制标
- 11/17 单次查询2分钟,索引无效
- 10:47 Support #27266 (Closed): 南方医院验收台开发联调环境发布配置
- 10:33 Support #27266 (To Be Closed): 南方医院验收台开发联调环境发布配置
- 10:47 Support #27374 (Closed): 上海儿中心总院版本信息记录表更新
- 10:38 Support #27374 (To Be Closed): 上海儿中心总院版本信息记录表更新
- 10:17 Support #27374: 上海儿中心总院版本信息记录表更新
- 2025-11-18 0.5h 上海儿中心总院版本信息记录表更新
- 10:11 Support #27374 (Resolved): 上海儿中心总院版本信息记录表更新
- 10:47 Support #27382 (Closed): 14987-深圳二院-没关门触发自动退出登录
- 10:35 Support #27382 (To Be Closed): 14987-深圳二院-没关门触发自动退出登录
- 10:47 Support #26787 (Closed): 南方医院更新安排
- 10:33 Support #26787 (To Be Closed): 南方医院更新安排
- 10:47 Support #27377 (Closed): 市一北院领加密狗1个,去现场1套高值柜发布
- 10:39 Support #27377 (To Be Closed): 市一北院领加密狗1个,去现场1套高值柜发布
- 10:22 Support #27377: 市一北院领加密狗1个,去现场1套高值柜发布
- 2025-11-18 6.5h 1)公司出发去市一北院;2)1套高值柜发布配置及功能测试
- 10:13 Support #27377 (Resolved): 市一北院领加密狗1个,去现场1套高值柜发布
- 10:47 Support #27381 (Closed): 14988-深圳二院-紧急领用界面不会自动退出登录
- 10:35 Support #27381 (To Be Closed): 14988-深圳二院-紧急领用界面不会自动退出登录
- 10:39 Support #27421 (Resolved): 请假1小时
- 10:19 Support #27421 (In Progress): 请假1小时
- 10:19 Support #27421 (Closed): 请假1小时
- 10:27 Support #27174 (In Progress): 公司G30工控机镜像还原,ntp环境安装,新镜像制作
- 10:21 Support #27423 (In Progress): 上海六院更新
- 10:21 Support #27423 (Closed): 上海六院更新
- 上海六院更新
- 10:20 Support #27422 (In Progress): 养志康复医院更新准备
- 10:19 Support #27422 (Closed): 养志康复医院更新准备
- 10:14 Support #27164 (In Progress): 现场发布文档整理上传teams
- 10:13 Support #27282 (In Progress): 15139 九院总院7号楼4楼智能柜出现异常错误
- 09:51 Support #27418 (In Progress): 15154-胸科医院冰箱-人员都可以增加三个冰箱的权限
- 09:51 Support #27418 (Closed): 15154-胸科医院冰箱-人员都可以增加三个冰箱的权限
- 15154-胸科医院冰箱-人员都可以增加三个冰箱的权限
- 09:50 Support #27415 (In Progress): 胸科医院冰箱其他两套平台数据配置
- 09:50 Support #27415 (Closed): 胸科医院冰箱其他两套平台数据配置
- 胸科医院冰箱其他两套平台数据配置
2025-11-17
- 17:15 Support #27380 (In Progress): 15033-广州中西医结合-客户端界面退出卡住
- 10:40 Support #27380 (Resolved): 15033-广州中西医结合-客户端界面退出卡住
- 10:19 Support #27380 (In Progress): 15033-广州中西医结合-客户端界面退出卡住
- 10:18 Support #27380 (In Progress): 15033-广州中西医结合-客户端界面退出卡住
- 15033-广州中西医结合-客户端界面退出卡住
- 17:15 Support #25945 (Resolved): 14379-中山市东升医院-效期提示更改
- 17:15 Support #25945: 14379-中山市东升医院-效期提示更改
- 11/17
重启sygc完成 - 16:41 Support #27266 (Resolved): 南方医院验收台开发联调环境发布配置
- 16:41 Support #26787 (Resolved): 南方医院更新安排
- 15:56 Support #27399 (Resolved): FSW15186 上海九院制标任务部分完成制标
- 15:56 Support #27399 (Closed): FSW15186 上海九院制标任务部分完成制标
- 14:24 Support #27336 (Closed): 15116-上海市第六人民医院-六院临港无法打印出来标签
- 14:24 Support #27335 (Closed): 15107-武汉泰康-消耗耗材数据存在
- 14:24 Support #27337 (Closed): 15098-江西省人民医院-江西省人民医院标签打印数据
- 14:24 Support #27333 (Closed): 15106-武汉泰康-智能柜报错无法使用
- 14:24 Support #27292 (Closed): FSW15144 浙江省中医湖滨内镜1号房间客户端loading
- 14:23 Support #27334 (Closed): 15010-江西省人民医院-时间不准确
- 14:23 Support #27285 (Closed): FSW15141 南方增城修改批号
- 14:23 Support #27338 (Closed): 胸科高值冰箱发布
- 14:23 Support #27339 (Closed): 调休一个小时
- 14:23 Support #27332 (Closed): 天津中医药大学附一版本确认
- 14:23 Support #27340 (Closed): 15107-武汉泰康-消耗耗材数据存在
- 14:23 Support #27342 (Closed): 15135-六院菱商提出智能柜监控有问题
- 14:23 Support #27322 (Closed): FSW15161 六院菱商补消耗问题
- 10:32 Support #27322 (To Be Closed): FSW15161 六院菱商补消耗问题
- 09:54 Support #27322: FSW15161 六院菱商补消耗问题
- 11/14 syims需打开定时任务syncLSActionMsgDataJob
- 14:23 Support #27341 (Closed): 武汉泰康关闭B001指引灯
- 14:23 Support #27330 (Closed): 中山医院青浦分院设备信息表修改
- 14:23 Support #27343 (Closed): 岳阳市中心医院老院区制标发布
- 14:23 Support #27329 (Closed): 岳阳市中心医院制标发布问题沟通
- 14:23 Support #27328 (Closed): 15078-六院菱商-提出他们已经把消耗的数据传送给到三瑞系统
- 14:23 Support #27323 (Closed): FSW15115 养志调配柜器械标签模板
- 10:32 Support #27323 (To Be Closed): FSW15115 养志调配柜器械标签模板
- 14:23 Support #27344 (Closed): 宝山仁和设备信息表更新
- 14:14 Support #27111 (Closed): 反馈单更新
- 10:19 Support #27111 (To Be Closed): 反馈单更新
- 14:14 Support #27327 (Closed): 15080-六院总院之前标签打印出现的问题需要查询原因
- 14:14 Support #27345 (Closed): 15142-六院临港分院-标签打印整体偏上,需要处理
- 14:14 Support #27326 (Closed): 提交报销
- 14:14 Support #27325 (Closed): 15082-查看介入室领用数据是否正常发送给SPD
- 14:14 Support #27352 (Closed): FSW15037 南方增城需求网页修改批号
- 10:32 Support #27352 (To Be Closed): FSW15037 南方增城需求网页修改批号
- 09:55 Support #27352 (Resolved): FSW15037 南方增城需求网页修改批号
- 14:14 Support #27315 (Closed): 15126-胸科高值冰箱发布,但是门锁信息没有显示
- 14:14 Support #27346 (Closed): 深圳二院冰箱客户端更新和测试
- 14:13 Support #27313 (Closed): 15150-岳阳市中心医院-4个上架单接收异常
- 14:13 Support #27271 (Closed): 深圳二院冰箱客户端更新和测试
- 14:13 Support #26576 (Closed): 14707-智能冰箱有时在紧急领用界面不会自动退出登录
- 14:13 Support #27353 (Closed): FSW14971 南方增城标签增加UDI
- 10:32 Support #27353 (To Be Closed): FSW14971 南方增城标签增加UDI
- 09:55 Support #27353 (Resolved): FSW14971 南方增城标签增加UDI
- 14:09 Support #27277 (Closed): 15135-六院菱商提出智能柜监控有问题
- 14:09 Support #27324 (Closed): 调休一个小时
- 14:09 Support #27279 (Closed): 15140 九院北院有三个耗材科室错误
- 10:37 Support #27279 (To Be Closed): 15140 九院北院有三个耗材科室错误
- 10:15 Support #27279: 15140 九院北院有三个耗材科室错误
- 2025-11-13 1.5h 1)转工程单取日志给开发;2)远程给开发数据库查制标完成状态;3)确定为11/4号打印过标签现场找不到,告知补打印
- 10:10 Support #27279 (Resolved): 15140 九院北院有三个耗材科室错误
- 14:09 Support #27348 (Closed): 钦州人民医院客户端更新
- 10:35 Support #27348 (To Be Closed): 钦州人民医院客户端更新
- 14:09 Support #27194 (Closed): 上海儿中心总院高值更新准备
- 10:37 Support #27194 (To Be Closed): 上海儿中心总院高值更新准备
- 10:22 Support #27194: 上海儿中心总院高值更新准备
- 2025-11-13 1h 1)远程请开发做数据库优化,重新评估数据库sql执行效率
- 09:42 Support #27194 (Resolved): 上海儿中心总院高值更新准备
- 14:09 Support #27331 (Closed): 15033-广州中西医结合-客户端界面退出卡住
- 14:09 Support #27349 (Closed): 钦州人民医院版本记录
- 10:35 Support #27349 (To Be Closed): 钦州人民医院版本记录
- 14:09 Support #27355 (Closed): FSW15176 南方增城syhl不支持同品规不同批号问题
- 10:33 Support #27355 (To Be Closed): FSW15176 南方增城syhl不支持同品规不同批号问题
- 09:55 Support #27355 (Resolved): FSW15176 南方增城syhl不支持同品规不同批号问题
- 14:09 Support #27354 (Closed): 补贴填写
- 10:35 Support #27354 (To Be Closed): 补贴填写
- 14:09 Support #27317 (Closed): 更新深圳二院冰箱版本记录
- 10:35 Support #27317 (To Be Closed): 更新深圳二院冰箱版本记录
- 14:09 Support #27350 (Closed): 胸科高值柜子安装系统
- 10:35 Support #27350 (To Be Closed): 胸科高值柜子安装系统
- 14:09 Support #27275 (Closed): 15124 九院总院1号楼10楼需要加四个科室并设置上架点
- 10:38 Support #27275 (To Be Closed): 15124 九院总院1号楼10楼需要加四个科室并设置上架点
- 10:19 Support #27275: 15124 九院总院1号楼10楼需要加四个科室并设置上架点
- 2025-11-13 1h 1)四个新增科室代码确认,新建科室做内外科室关联;2)总院打印机添加新增科室仓间科室
- 09:46 Support #27275 (Resolved): 15124 九院总院1号楼10楼需要加四个科室并设置上架点
- 14:09 Support #27351 (Closed): 公司制标工控机安装系统
- 10:35 Support #27351 (To Be Closed): 公司制标工控机安装系统
- 14:08 Support #27291 (Closed): 上海市六消耗数据处理
- 10:40 Support #27291 (To Be Closed): 上海市六消耗数据处理
- 10:15 Support #27291 (In Progress): 上海市六消耗数据处理
- 14:08 Support #27293 (Closed): 六院上药联调支持
- 10:33 Support #27293 (To Be Closed): 六院上药联调支持
- 14:08 Support #27383 (Closed): 青浦1套普通条码柜换工控机发布配置
- 10:38 Support #27383 (To Be Closed): 青浦1套普通条码柜换工控机发布配置
- 10:23 Support #27383: 青浦1套普通条码柜换工控机发布配置
- 2025-11-13 3h 1)青浦1套普通条码柜换工控机发布配置完成,各项功能测试正常
- 10:19 Support #27383 (Resolved): 青浦1套普通条码柜换工控机发布配置
- 10:19 Support #27383 (Closed): 青浦1套普通条码柜换工控机发布配置
- 14:08 Support #27318 (Closed): 市一北院加密狗许可申请
- 10:33 Support #27318 (To Be Closed): 市一北院加密狗许可申请
- 14:08 Support #27347 (Closed): 调休一个小时
- 10:35 Support #27347 (To Be Closed): 调休一个小时
- 14:08 Support #27373 (Closed): 上海儿中心总院高值更新(新发布ncms,更新sygc,syhl,syims,syvm,3套一代柜和1套制标)
- 10:37 Support #27373 (To Be Closed): 上海儿中心总院高值更新(新发布ncms,更新sygc,syhl,syims,syvm,3套一代柜和1套制标)
- 09:42 Support #27373: 上海儿中心总院高值更新(新发布ncms,更新sygc,syhl,syims,syvm,3套一代柜和1套制标)
- 2025-11-14 8h 1) 服务端新发布ncms,更新sygc,syhl,syims,syvm;2)3套一代柜客户端和视频工控监控更新;3)1套mdltms制标更新完成;4)现场测试功能正常
- 09:40 Support #27373 (Resolved): 上海儿中心总院高值更新(新发布ncms,更新sygc,syhl,syims,syvm,3套一代柜和1套制标)
- 09:40 Support #27373 (Closed): 上海儿中心总院高值更新(新发布ncms,更新sygc,syhl,syims,syvm,3套一代柜和1套制标)
- 10:40 Support #27316 (Resolved): 岳阳市中心医院制标分院区显示
- 10:33 Support #27316 (In Progress): 岳阳市中心医院制标分院区显示
- 10:40 Support #27381 (Resolved): 14988-深圳二院-紧急领用界面不会自动退出登录
- 10:19 Support #27381 (In Progress): 14988-深圳二院-紧急领用界面不会自动退出登录
- 10:18 Support #27381 (Closed): 14988-深圳二院-紧急领用界面不会自动退出登录
- 14988-深圳二院-紧急领用界面不会自动退出登录
- 10:40 Support #27382 (Resolved): 14987-深圳二院-没关门触发自动退出登录
- 10:19 Support #27382 (In Progress): 14987-深圳二院-没关门触发自动退出登录
- 10:19 Support #27382 (Closed): 14987-深圳二院-没关门触发自动退出登录
- 14987-深圳二院-没关门触发自动退出登录
- 10:21 Support #27290: 15134 九院北院一上架单需要把主键放出来
- 2025-11-13 0.5h 1)转工程单取日志给开发
- 10:12 Support #27290 (Feedback): 15134 九院北院一上架单需要把主键放出来
- 10:20 Support #27282: 15139 九院总院7号楼4楼智能柜出现异常错误
- 2025-11-13 1h 1)转工程单取日志给开发,当天询问未反馈结果待后续继续跟进
- 09:43 Support #27282 (Resolved): 15139 九院总院7号楼4楼智能柜出现异常错误
- 10:19 Support #27379 (In Progress): 15045-白云医院-客户端登录异常
- 10:18 Support #27379 (In Progress): 15045-白云医院-客户端登录异常
- 15045-白云医院-客户端登录异常
- 10:12 Support #27378 (In Progress): 15172 九院总院需要推送一个上架单
- 10:12 Support #27378 (Closed): 15172 九院总院需要推送一个上架单
- 10:10 Support #27164 (Feedback): 现场发布文档整理上传teams
- 10:10 Support #27377 (In Progress): 市一北院领加密狗1个,去现场1套高值柜发布
- 10:10 Support #27377 (Closed): 市一北院领加密狗1个,去现场1套高值柜发布
- 09:53 Support #27321: FSW15168 粤北接收消耗异常
- 11/14 1)sygc有制作时间epc但状态为未制作,待更新;2)消耗未收到,已从新创视图核实是新创无出库单问题
- 09:42 Support #27374 (In Progress): 上海儿中心总院版本信息记录表更新
- 09:42 Support #27374 (Closed): 上海儿中心总院版本信息记录表更新
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