活动
从 2025-11-05 到 2025-11-14
2025-11-14
- 18:10 Support #27355 (In Progress): FSW15176 南方增城syhl不支持同品规不同批号问题
- 18:10 Support #27355 (In Progress): FSW15176 南方增城syhl不支持同品规不同批号问题
- 18:05 Support #27317 (Resolved): 更新深圳二院冰箱版本记录
- 10:23 Support #27317 (In Progress): 更新深圳二院冰箱版本记录
- 10:23 Support #27317 (Resolved): 更新深圳二院冰箱版本记录
- 更新深圳二院冰箱版本记录
- 18:04 Support #27354 (Resolved): 补贴填写
- 18:01 Support #27354 (Resolved): 补贴填写
- 补贴填写
- 17:49 Support #27353 (In Progress): FSW14971 南方增城标签增加UDI
- 17:49 Support #27353 (In Progress): FSW14971 南方增城标签增加UDI
- 17:48 Support #27352 (In Progress): FSW15037 南方增城需求网页修改批号
- 17:48 Support #27352 (In Progress): FSW15037 南方增城需求网页修改批号
- 17:36 Support #27316 (Resolved): 岳阳市中心医院制标分院区显示
- 10:22 Support #27316 (In Progress): 岳阳市中心医院制标分院区显示
- 10:22 Support #27316 (Resolved): 岳阳市中心医院制标分院区显示
- 钦州人民医院客户端更新
- 17:36 Support #27350 (Resolved): 胸科高值柜子安装系统
- 17:35 Support #27350 (In Progress): 胸科高值柜子安装系统
- 17:35 Support #27350 (Resolved): 胸科高值柜子安装系统
- 胸科高值柜子安装系统
- 17:36 Support #27351 (Resolved): 公司制标工控机安装系统
- 17:35 Support #27351 (In Progress): 公司制标工控机安装系统
- 17:35 Support #27351 (Resolved): 公司制标工控机安装系统
- 公司制标工控机安装系统
- 17:34 Support #27347 (Resolved): 调休一个小时
- 17:32 Support #27347 (Resolved): 调休一个小时
- 调休一个小时
- 17:34 Support #27348 (Resolved): 钦州人民医院客户端更新
- 17:32 Support #27348 (Resolved): 钦州人民医院客户端更新
- 钦州人民医院客户端更新
- 17:34 Support #27349 (Resolved): 钦州人民医院版本记录
- 17:33 Support #27349 (Resolved): 钦州人民医院版本记录
- 钦州人民医院版本记录
- 17:28 Support #27271 (To Be Closed): 深圳二院冰箱客户端更新和测试
- 10:24 Support #27271: 深圳二院冰箱客户端更新和测试
- 11/13
更新完成 - 10:14 Support #27271 (Resolved): 深圳二院冰箱客户端更新和测试
- 17:28 Support #27313 (To Be Closed): 15150-岳阳市中心医院-4个上架单接收异常
- 10:19 Support #27313: 15150-岳阳市中心医院-4个上架单接收异常
- 11/13
这个报错是因为当时收到上架单的时候，没有这个耗材品规， 过了几分钟品规才过来导致的异常 - 10:16 Support #27313 (Resolved): 15150-岳阳市中心医院-4个上架单接收异常
- 10:15 Support #27313 (In Progress): 15150-岳阳市中心医院-4个上架单接收异常
- 10:15 Support #27313 (To Be Closed): 15150-岳阳市中心医院-4个上架单接收异常
- 15150-岳阳市中心医院-4个上架单接收异常
- 17:28 Support #27315 (To Be Closed): 15126-胸科高值冰箱发布，但是门锁信息没有显示
- 10:16 Support #27315 (Resolved): 15126-胸科高值冰箱发布，但是门锁信息没有显示
- 10:16 Support #27315 (To Be Closed): 15126-胸科高值冰箱发布，但是门锁信息没有显示
- 15126-高值冰箱发布，但是门锁信息没有显示
- 17:27 Support #27324 (To Be Closed): 调休一个小时
- 16:51 Support #27324 (To Be Closed): 调休一个小时
- 调休一个小时
- 17:27 Support #27325 (To Be Closed): 15082-查看介入室领用数据是否正常发送给SPD
- 16:51 Support #27325 (To Be Closed): 15082-查看介入室领用数据是否正常发送给SPD
- 15082-查看介入室领用数据是否正常发送给SPD
- 17:27 Support #27326 (To Be Closed): 提交报销
- 16:54 Support #27326 (To Be Closed): 提交报销
- 提交报销
- 17:27 Support #27327 (To Be Closed): 15080-六院总院之前标签打印出现的问题需要查询原因
- 16:54 Support #27327 (To Be Closed): 15080-六院总院之前标签打印出现的问题需要查询原因
- 15080-六院总院之前标签打印出现的问题需要查询原因
- 17:27 Support #27328 (To Be Closed): 15078-六院菱商-提出他们已经把消耗的数据传送给到三瑞系统
- 16:54 Support #27328 (To Be Closed): 15078-六院菱商-提出他们已经把消耗的数据传送给到三瑞系统
- 15078-六院菱商-提出他们已经把消耗的数据传送给到三瑞系统
- 17:27 Support #27329 (To Be Closed): 岳阳市中心医院制标发布问题沟通
- 16:56 Support #27329 (To Be Closed): 岳阳市中心医院制标发布问题沟通
- 岳阳市中心医院制标发布问题沟通
- 17:27 Support #27330 (To Be Closed): 中山医院青浦分院设备信息表修改
- 16:56 Support #27330 (To Be Closed): 中山医院青浦分院设备信息表修改
- 中山医院青浦分院设备信息表修改
- 17:27 Support #27331 (To Be Closed): 15033-广州中西医结合-客户端界面退出卡住
- 16:58 Support #27331 (To Be Closed): 15033-广州中西医结合-客户端界面退出卡住
- 15033-广州中西医结合-客户端界面退出卡住
- 17:27 Support #27332 (To Be Closed): 天津中医药大学附一版本确认
- 16:58 Support #27332 (To Be Closed): 天津中医药大学附一版本确认
- 天津中医药大学附一版本确认
- 17:27 Support #27333 (To Be Closed): 15106-武汉泰康-智能柜报错无法使用
- 17:03 Support #27333 (To Be Closed): 15106-武汉泰康-智能柜报错无法使用
- 15106-武汉泰康-智能柜报错无法使用
- 17:27 Support #27334 (To Be Closed): 15010-江西省人民医院-时间不准确
- 17:03 Support #27334 (To Be Closed): 15010-江西省人民医院-时间不准确
- 15010-江西省人民医院-时间不准确
- 17:27 Support #27335 (To Be Closed): 15107-武汉泰康-消耗耗材数据存在
- 17:07 Support #27335 (To Be Closed): 15107-武汉泰康-消耗耗材数据存在
- 15107-武汉泰康-消耗耗材数据存在
- 17:27 Support #27336 (To Be Closed): 15116-上海市第六人民医院-六院临港无法打印出来标签
- 17:08 Support #27336 (To Be Closed): 15116-上海市第六人民医院-六院临港无法打印出来标签
- 15116-上海市第六人民医院-六院临港无法打印出来标签
- 17:27 Support #27337 (To Be Closed): 15098-江西省人民医院-江西省人民医院标签打印数据
- 17:09 Support #27337 (To Be Closed): 15098-江西省人民医院-江西省人民医院标签打印数据
- 15098-江西省人民医院-江西省人民医院标签打印数据
- 17:27 Support #27338 (To Be Closed): 胸科高值冰箱发布
- 17:12 Support #27338 (To Be Closed): 胸科高值冰箱发布
- 胸科高值冰箱发布
- 17:27 Support #27339 (To Be Closed): 调休一个小时
- 17:13 Support #27339 (To Be Closed): 调休一个小时
- 调休一个小时
- 17:27 Support #27340 (To Be Closed): 15107-武汉泰康-消耗耗材数据存在
- 17:13 Support #27340 (To Be Closed): 15107-武汉泰康-消耗耗材数据存在
- 15107-武汉泰康-消耗耗材数据存在
- 17:27 Support #27342 (To Be Closed): 15135-六院菱商提出智能柜监控有问题
- 17:15 Support #27342 (To Be Closed): 15135-六院菱商提出智能柜监控有问题
- 15135-六院菱商提出智能柜监控有问题
- 17:27 Support #27341 (To Be Closed): 武汉泰康关闭B001指引灯
- 17:14 Support #27341 (To Be Closed): 武汉泰康关闭B001指引灯
- 武汉泰康关闭B001指引灯
- 17:27 Support #27343 (To Be Closed): 岳阳市中心医院老院区制标发布
- 17:16 Support #27343 (To Be Closed): 岳阳市中心医院老院区制标发布
- 岳阳市中心医院老院区制标发布
- 17:26 Support #27344 (To Be Closed): 宝山仁和设备信息表更新
- 17:19 Support #27344 (To Be Closed): 宝山仁和设备信息表更新
- 宝山仁和设备信息表更新
- 17:26 Support #27345 (To Be Closed): 15142-六院临港分院-标签打印整体偏上，需要处理
- 17:22 Support #27345 (To Be Closed): 15142-六院临港分院-标签打印整体偏上，需要处理
- 15142-六院临港分院-标签打印整体偏上，需要处理
- 17:26 Support #27346 (To Be Closed): 深圳二院冰箱客户端更新和测试
- 17:24 Support #27346 (To Be Closed): 深圳二院冰箱客户端更新和测试
- 深圳二院冰箱客户端更新和测试
- 16:45 Support #27323 (Resolved): FSW15115 养志调配柜器械标签模板
- 16:45 Support #27323 (Resolved): FSW15115 养志调配柜器械标签模板
- 16:23 Support #27322 (Resolved): FSW15161 六院菱商补消耗问题
- 14:36 Support #27322 (In Progress): FSW15161 六院菱商补消耗问题
- 14:36 Support #27322 (Resolved): FSW15161 六院菱商补消耗问题
- 16:22 Support #27321 (Resolved): FSW15168 粤北接收消耗异常
- 14:26 Support #27321 (In Progress): FSW15168 粤北接收消耗异常
- 14:26 Support #27321 (Resolved): FSW15168 粤北接收消耗异常
- 14:22 Support #27320 (In Progress): 市六菱商高值更新安排
- 14:22 Support #27320 (In Progress): 市六菱商高值更新安排
- 14:22 Support #27319 (In Progress): 养志康复医院条码柜更新安排
- 14:22 Support #27319 (In Progress): 养志康复医院条码柜更新安排
- 12:57 Support #27318 (Resolved): 市一北院加密狗许可申请
- 12:57 Support #27318 (Resolved): 市一北院加密狗许可申请
- 11:13 Support #27293: 六院上药联调支持
- 11/14 服务器连接，中间库连接支持
- 11:13 Support #27293 (Resolved): 六院上药联调支持
- 11:13 Support #27285 (To Be Closed): FSW15141 南方增城修改批号
- 11:12 Support #27285: FSW15141 南方增城修改批号
- 11/13 数据已处理；现场涉及同品规不同批号问题syhl不支持，待现场提出
- 11:11 Support #27292 (To Be Closed): FSW15144 浙江省中医湖滨内镜1号房间客户端loading
- 10:21 Support #27314 (In Progress): 15146-岳阳市中心医院 手术室客户端异常，提示网络链接失败
- 10:20 Support #27314: 15146-岳阳市中心医院 手术室客户端异常，提示网络链接失败
- 11/13
service1启动异常，service2异常停止，需要开发查看问题 - 10:16 Support #27314 (Resolved): 15146-岳阳市中心医院 手术室客户端异常，提示网络链接失败
- 10:15 Support #27314 (In Progress): 15146-岳阳市中心医院 手术室客户端异常，提示网络链接失败
- 10:15 Support #27314 (In Progress): 15146-岳阳市中心医院 手术室客户端异常，提示网络链接失败
- 15146-岳阳市中心医院 手术室客户端异常，提示网络链接失败
- 10:21 Support #27291: 上海市六消耗数据处理
- 11/13
开发需要更新版本 - 10:14 Support #27291 (Resolved): 上海市六消耗数据处理
- 10:14 Support #26576 (To Be Closed): 14707-智能冰箱有时在紧急领用界面不会自动退出登录
- 10:14 Support #27277 (To Be Closed): 15135-六院菱商提出智能柜监控有问题
2025-11-13
- 16:37 Support #27285 (Resolved): FSW15141 南方增城修改批号
- 09:40 Support #27285 (In Progress): FSW15141 南方增城修改批号
- 09:40 Support #27285 (To Be Closed): FSW15141 南方增城修改批号
- 16:37 Support #27292 (Resolved): FSW15144 浙江省中医湖滨内镜1号房间客户端loading
- 10:50 Support #27292 (In Progress): FSW15144 浙江省中医湖滨内镜1号房间客户端loading
- 10:49 Support #27292 (To Be Closed): FSW15144 浙江省中医湖滨内镜1号房间客户端loading
- 14:23 Support #27293 (In Progress): 六院上药联调支持
- 14:23 Support #27293 (Resolved): 六院上药联调支持
- 11:05 Support #26953 (Closed): 胸科医院高值冰箱发布
- 10:33 Support #26953 (To Be Closed): 胸科医院高值冰箱发布
- 11:05 Support #27030 (Closed): 14988-深圳二院-7楼手术室02冰箱在紧急领用界面不会自动退出登录
- 09:39 Support #27030 (To Be Closed): 14988-深圳二院-7楼手术室02冰箱在紧急领用界面不会自动退出登录
- 11:05 Support #27031 (Closed): 14987-深圳二院-7楼手术室01冰箱没关门触发自动退出登录
- 09:39 Support #27031 (To Be Closed): 14987-深圳二院-7楼手术室01冰箱没关门触发自动退出登录
- 11:05 Support #27257 (Closed): 15010-江西省人民医院-时间不准确
- 09:33 Support #27257 (To Be Closed): 15010-江西省人民医院-时间不准确
- 11:05 Support #27283 (Closed): 调休一个小时
- 10:37 Support #27283 (To Be Closed): 调休一个小时
- 09:39 Support #27283 (Resolved): 调休一个小时
- 09:38 Support #27283 (Closed): 调休一个小时
- 调休一个小时
- 11:05 Support #27274 (Closed): 15107-武汉泰康-消耗耗材数据问题沟通
- 10:38 Support #27274 (To Be Closed): 15107-武汉泰康-消耗耗材数据问题沟通
- 09:45 Support #27274: 15107-武汉泰康-消耗耗材数据问题沟通
- 11/12
1.0110115005154,0110115017027 现场回复这个消耗有异常，spd给我们发的是退库数据，需要问下spd，
2.回复现场怎么在mcims查看是否正常收到消耗数据 - 09:39 Support #27274 (Resolved): 15107-武汉泰康-消耗耗材数据问题沟通
- 09:36 Support #27274 (Closed): 15107-武汉泰康-消耗耗材数据问题沟通
- 15107-武汉泰康-消耗耗材数据问题沟通
- 11:05 Support #26569 (Closed): 南方医院发布跟进
- 11:05 Support #27176 (Closed): FSW15094 南方增城标签消耗异常
- 10:34 Support #27176 (To Be Closed): FSW15094 南方增城标签消耗异常
- 11:05 Support #27173 (Closed): 岳阳市中心医院制标平台发布
- 10:39 Support #27173 (To Be Closed): 岳阳市中心医院制标平台发布
- 09:47 Support #27173: 岳阳市中心医院制标平台发布
- 11/12
工控机和打印机入网和测试，平台发布完成 - 09:40 Support #27173 (Resolved): 岳阳市中心医院制标平台发布
- 11:05 Support #27258 (Closed): 六院菱商问题沟通（视频监控，补消耗，接收制标任务）
- 10:35 Support #27258 (To Be Closed): 六院菱商问题沟通（视频监控，补消耗，接收制标任务）
- 10:35 Support #27258: 六院菱商问题沟通（视频监控，补消耗，接收制标任务）
- 视频监控连不到；补消耗；接收制标周五下午更新syims
- 11:05 Support #27227 (Closed): 上海九院总院1号楼3套柜子通网，联系现场远程修改ip配置和更新客户端apk
- 09:43 Support #27227: 上海九院总院1号楼3套柜子通网，联系现场远程修改ip配置和更新客户端apk
- 2025-11-11 2.5h 1）上海九院总院1号楼3套柜子通网，联系现场远程修改ip配置和更新客户端apk
- 09:41 Support #27227 (To Be Closed): 上海九院总院1号楼3套柜子通网，联系现场远程修改ip配置和更新客户端apk
- 11:05 Support #27229 (Closed): 上海六院菱商需要安装杀毒软件到2套新柜子
- 09:40 Support #27229: 上海六院菱商需要安装杀毒软件到2套新柜子
- 2025-11-11 1h 上海六院菱商需要安装杀毒软件到2套新柜子，已完成
- 09:40 Support #27229 (To Be Closed): 上海六院菱商需要安装杀毒软件到2套新柜子
- 11:05 Support #27259 (Closed): 江西标签使用量跟进
- 10:36 Support #27259 (To Be Closed): 江西标签使用量跟进
- 11:04 Support #27273 (Closed): 更新胸科高值冰箱信息表更新
- 10:39 Support #27273 (To Be Closed): 更新胸科高值冰箱信息表更新
- 09:48 Support #27273 (Resolved): 更新胸科高值冰箱信息表更新
- 09:35 Support #27273 (Closed): 更新胸科高值冰箱信息表更新
- 更新胸科高值冰箱信息表更新
- 11:04 Support #27251 (Closed): 深圳二院高值冰箱更新安排
- 10:36 Support #27251 (To Be Closed): 深圳二院高值冰箱更新安排
- 11:04 Support #27278 (Closed): 武汉泰康关闭B001指引灯
- 10:39 Support #27278 (To Be Closed): 武汉泰康关闭B001指引灯
- 09:39 Support #27278 (Resolved): 武汉泰康关闭B001指引灯
- 09:37 Support #27278 (Closed): 武汉泰康关闭B001指引灯
- 岳阳市中心医院老院区制标发布
- 11:04 Support #27287 (Closed): 请假3小时
- 10:41 Support #27287 (To Be Closed): 请假3小时
- 10:15 Support #27287: 请假3小时
- 2025-11-13 3h 请假3小时
- 09:44 Support #27287 (Resolved): 请假3小时
- 09:44 Support #27287 (Closed): 请假3小时
- 11:04 Support #27225 (Closed): 上海九院北院约远程做printer更新和job轮询时间配置
- 10:41 Support #27225 (To Be Closed): 上海九院北院约远程做printer更新和job轮询时间配置
- 10:16 Support #27225: 上海九院北院约远程做printer更新和job轮询时间配置
- 2025-11-13 1.5h 1）上海九院北院约远程做printer更新和job轮询时间配置；2?
- 11:04 Support #27256 (Closed): 15106-武汉泰康-智能柜报错无法使用
- 10:40 Support #27256 (To Be Closed): 15106-武汉泰康-智能柜报错无法使用
- 10:33 Support #27256 (In Progress): 15106-武汉泰康-智能柜报错无法使用
- 10:32 Support #27256 (Resolved): 15106-武汉泰康-智能柜报错无法使用
- 11:04 Support #27260 (Closed): 南方医院远程发布1套量产柜
- 10:36 Support #27260 (To Be Closed): 南方医院远程发布1套量产柜
- 10:44 Support #27291 (In Progress): 上海市六消耗数据处理
- 10:44 Support #27291 (Resolved): 上海市六消耗数据处理
- 上海市六消耗数据处理
- 10:35 Support #27194: 上海儿中心总院高值更新准备
- 2025-11-12 2.5h 1)远程服务器上传解压更新包；2）数据库sql执行效率问题联系开发远程评估，需要优化处理后更新，数据库管理员密码账号密码问题；3）客户端备份配置，刷html和config配置核对
- 10:32 Support #27286 (In Progress): 15142-六院临港分院标签打印整体偏上，需要处理
- 09:43 Support #27286 (In Progress): 15142-六院临港分院标签打印整体偏上，需要处理
- 武汉泰康关闭B001指引灯
- 10:18 Support #27290 (In Progress): 15134 九院北院一上架单需要把主键放出来
- 10:18 Support #27290 (In Progress): 15134 九院北院一上架单需要把主键放出来
- 09:47 Support #27271 (In Progress): 深圳二院冰箱客户端更新和测试
- 09:39 Support #27271: 深圳二院冰箱客户端更新和测试
- 深圳二院冰箱客户端更新和测试
- 09:35 Support #27271 (To Be Closed): 深圳二院冰箱客户端更新和测试
- 宝山仁和设备信息表更新
- 09:46 Support #27277: 15135-六院菱商提出智能柜监控有问题
- 11/12
B001 远程不了
B002 远程不了
B005 192.168.10.10 摄像头连接异常
B010 192.168.10.10 摄像头连接异常 - 09:39 Support #27277 (Resolved): 15135-六院菱商提出智能柜监控有问题
- 09:36 Support #27277 (To Be Closed): 15135-六院菱商提出智能柜监控有问题
- 15135-六院菱商提出智能柜监控有问题
- 09:46 Support #27164: 现场发布文档整理上传teams
- 2025-11-12 0.5h 1）上海九院printer更新版本记录填写
- 09:36 Support #27164 (In Progress): 现场发布文档整理上传teams
- 09:36 Support #27164 (Feedback): 现场发布文档整理上传teams
- 09:38 Support #27282 (In Progress): 15139 九院总院7号楼4楼智能柜出现异常错误
- 09:38 Support #27282 (In Progress): 15139 九院总院7号楼4楼智能柜出现异常错误
- 09:37 Support #27279 (In Progress): 15140 九院北院有三个耗材科室错误
- 09:37 Support #27279 (In Progress): 15140 九院北院有三个耗材科室错误
- 09:36 Support #27275 (In Progress): 15124 九院总院1号楼10楼需要加四个科室并设置上架点
- 09:36 Support #27275 (In Progress): 15124 九院总院1号楼10楼需要加四个科室并设置上架点
- 09:21 Support #27266 (In Progress): 南方医院验收台开发联调环境发布配置
- 09:21 Support #27266 (In Progress): 南方医院验收台开发联调环境发布配置
2025-11-12
- 16:51 Support #27260 (Resolved): 南方医院远程发布1套量产柜
- 16:51 Support #27260 (Closed): 南方医院远程发布1套量产柜
- 16:51 Support #26569 (To Be Closed): 南方医院发布跟进
- 14:39 Support #27251 (Resolved): 深圳二院高值冰箱更新安排
- 09:45 Support #27251 (In Progress): 深圳二院高值冰箱更新安排
- 09:45 Support #27251 (Closed): 深圳二院高值冰箱更新安排
- 14:38 Support #27259 (Resolved): 江西标签使用量跟进
- 14:38 Support #27259 (Closed): 江西标签使用量跟进
- 14:37 Support #27258 (Resolved): 六院菱商问题沟通（视频监控，补消耗，接收制标任务）
- 11:47 Support #27258 (In Progress): 六院菱商问题沟通（视频监控，补消耗，接收制标任务）
- 11:47 Support #27258 (Closed): 六院菱商问题沟通（视频监控，补消耗，接收制标任务）
- 14:37 Support #27176 (Resolved): FSW15094 南方增城标签消耗异常
- 10:24 Support #27176 (In Progress): FSW15094 南方增城标签消耗异常
- 14:05 Support #27225 (Resolved): 上海九院北院约远程做printer更新和job轮询时间配置
- 13:39 Support #27227 (Resolved): 上海九院总院1号楼3套柜子通网，联系现场远程修改ip配置和更新客户端apk
- 13:39 Support #27229 (Resolved): 上海六院菱商需要安装杀毒软件到2套新柜子
- 13:19 Support #27073 (Closed): 天津标签设置异常问题
- 13:19 Support #27075 (Closed): 更新反馈单状态
- 13:19 Support #27074 (Closed): 市一北院客户端发布完成，需要测试
- 13:19 Support #27132 (Closed): 更新反馈单状态
- 13:19 Support #27131 (Closed): 15025-广州中医药大学第一附属医院白云医院-智能柜网络异常
- 13:19 Support #27072 (Closed): 15035-武汉泰康-制标平台无法使用
- 13:19 Support #27130 (Closed): 市一北院B020客户端备份
- 13:19 Support #26909 (Closed): 公司1台打印机调试
- 13:19 Support #27129 (Closed): 武汉泰康医院上线问题沟通
- 13:19 Support #26908 (Closed): 养志调配柜发布培训
- 13:19 Support #26988 (Closed): 公司工控机安装量产柜系统
- 13:18 Support #26885 (Closed): 14928 九院北院智能柜库存显示异常
- 13:18 Support #27128 (Closed): 公司2台工控机系统安装
- 13:18 Support #27035 (Closed): 花都医院B003人脸激活，B001更新sygcc
- 13:18 Support #27127 (Closed): 岳阳中心医院指纹问题查看
- 13:18 Support #26830 (Closed): 14880 九院北院手术室机器出现网络报错
- 13:18 Support #27126 (Closed): 岳阳市中心医院视频时间问题处理
- 13:18 Support #27007 (Closed): 市一北院2台视频工控机换工控机远程发布
- 13:18 Support #27112 (Closed): 天津第一人民医院更新
- 13:18 Support #27056 (Closed): 武汉泰康VPN堡垒机连接测试
- 13:18 Support #27036 (Closed): 15018 九院北院有一个制标任务单需要取消删除
- 13:18 Support #27113 (Closed): 15052-六院临港出现打印不出的问题
- 13:18 Support #27058 (Closed): FSW15036 南方增城批号错误修改
- 13:18 Support #27008 (Closed): 调休3小时
- 13:18 Support #27109 (Closed): 15040-海南-综合平台-打印重复标签
- 13:18 Support #27057 (Closed): FSW14995 浙江省中医试剂用户赋权
- 13:18 Support #27053 (Closed): 岳阳1制标1东芝打印机调试
- 13:18 Support #27124 (Closed): 调休一个小时
- 13:18 Support #27081 (Closed): 养志医院调配柜发布约时间，领加密狗，windows server 2016镜像准备，发布包准备
- 13:18 Support #27055 (Closed): FSW15024 海南试剂冰箱自动打印标签2
- 13:17 Support #27178 (Closed): 天津反馈单更新
- 13:17 Support #27121 (Closed): 15053 南方增城协助调查是否领用数据发给SPD
- 13:17 Support #27094 (Closed): 请假8小时
- 13:17 Support #27125 (Closed): 提交火车票
- 13:17 Support #27084 (Closed): 15055 标签没有制标任务
- 13:17 Support #26994 (Closed): FSW14984 钦州B001柜全部出柜问题
- 13:17 Support #27117 (Closed): 15046-广州中医药大学第一附属医院白云医院-用户未归还记录分科室显示
- 13:17 Support #27086 (Closed): 15054 上海九院需要新增科室
- 13:17 Support #27033 (Closed): FSW15009 南方增城智能柜领用但SPD未显示
- 13:17 Support #27118 (Closed): 15045-广州中医药大学第一附属医院白云医院-客户端登录异常
- 13:17 Support #27085 (Closed): 15062 南方增城手术室客户端天线功率调整
- 13:17 Support #26717 (Closed): FSW14862 南方增城品规未同步问题
- 13:17 Support #27151 (Closed): 调休1小时
- 13:17 Support #27116 (Closed): 天津中医药大学附一更新记录更新
- 13:17 Support #27103 (Closed): FSW15051 钦州人民B004间歇性登录失败
- 13:17 Support #27115 (Closed): 15033-广州中西医结合-客户端界面退出卡住
- 13:16 Support #27104 (Closed): FSW15043 广东省妇幼标签入柜不识别
- 13:16 Support #27054 (Closed): 公司虚拟机发布调配柜，平台基础数据配置，柜组导出，srutil工具发布
- 13:16 Support #27110 (Closed): 14999-海南省人民医院-综合平台-打印标签出现重复标签
- 13:16 Support #27106 (Closed): FSW15037 南方增城需求网页修改批号
- 13:16 Support #27046 (Closed): 14694 养志 7东 条码柜退出登录后加载缓慢
- 13:16 Support #27222 (Closed): 天津中医药大学附一版本确认
- 13:16 Support #27123 (Closed): 九院有一个上架单客户端看不到
- 13:16 Support #27105 (Closed): FSW15038 浙江省中医指纹识别问题
- 13:16 Support #27096 (Closed): 岳阳新增制标发布安排
- 13:16 Support #27082 (Closed): 上海松江养志康复医院1套调配柜发布
- 13:16 Support #26887 (Closed): 中山医院青浦分院设备信息表修改
- 13:16 Support #27133 (Closed): 南方增城更新
- 13:16 Support #27157 (Closed): 15048 15049 15068 九院标签打印出现重复标签问题
- 13:16 Support #27219 (Closed): 提交报销
- 13:15 Support #27162 (Closed): 市一北院12号楼6F 1套简版条码柜开不了门需远程检查
- 13:15 Support #27167 (Closed): FSW15087 南方增城收不到手术单
- 13:15 Support #27172 (Closed): 15082-协助查看介入室领用数据是否正常发送给SPD
- 13:15 Support #27170 (Closed): 15080-六院总院之前标签打印出现的问题需要查询原因
- 10:20 Support #27170 (To Be Closed): 15080-六院总院之前标签打印出现的问题需要查询原因
- 13:15 Support #27177 (Closed): FSW15093 南方增城手术单状态异常
- 13:15 Support #27193 (Closed): 养志调配端口信息更新提供给现场，入网问题跟进
- 13:15 Support #27221 (Closed): 上海九院fsw状态更新，处理中单子review
- 13:14 Support #27228 (Closed): 芜湖市中医院平板更换
- 10:14 Support #27228 (To Be Closed): 芜湖市中医院平板更换
- 13:14 Support #26960 (Closed): 上海九院FSW跟进
- 13:14 Support #27136 (Closed): 11月报销填写
- 13:13 Support #27161 (Closed): 11月报销填写
- 13:13 Support #27171 (Closed): 15078-六院菱商-提出他们已经把消耗的数据传送给到三瑞系统
- 13:13 Support #27218 (Closed): 调休一个小时
- 10:34 Support #27218 (To Be Closed): 调休一个小时
- 13:13 Support #26990 (Closed): 胸科高值冰箱发布跟进
- 13:13 Support #27233 (Closed): 请假1小时
- 10:35 Support #27233 (To Be Closed): 请假1小时
- 13:13 Support #27238 (Closed): 芜湖更换安卓平板支持
- 10:35 Support #27238 (To Be Closed): 芜湖更换安卓平板支持
- 13:13 Support #27234 (Closed): 六院菱商收不到制标支持
- 10:35 Support #27234 (To Be Closed): 六院菱商收不到制标支持
- 13:13 Support #27134 (Closed): FSW15071 钦州有操作日志无业务提交
- 10:37 Support #27134 (To Be Closed): FSW15071 钦州有操作日志无业务提交
- 13:11 Support #27230 (Closed): 请假1小时
- 10:32 Support #27230 (To Be Closed): 请假1小时
- 13:11 Support #27195 (Closed): FSW15099 浙江省中医钱塘指纹识别缓慢
- 10:35 Support #27195 (To Be Closed): FSW15099 浙江省中医钱塘指纹识别缓慢
- 13:11 Support #27217 (Closed): 15107-武汉泰康-消耗耗材数据存在
- 10:34 Support #27217 (To Be Closed): 15107-武汉泰康-消耗耗材数据存在
- 10:23 Support #27217: 15107-武汉泰康-消耗耗材数据存在
- 11/11
spd问题，已经正常可以收到消耗数据 - 10:15 Support #27217 (Resolved): 15107-武汉泰康-消耗耗材数据存在
- 13:11 Support #27223 (Closed): 14437 九院总院提出有一些2-0 和 3-0 缝线出现睿智系统呈现的接口数据不正确
- 10:32 Support #27223 (To Be Closed): 14437 九院总院提出有一些2-0 和 3-0 缝线出现睿智系统呈现的接口数据不正确
- 13:11 Support #27220 (Closed): 15098-江西省人民医院-标签打印数据统计
- 10:34 Support #27220 (To Be Closed): 15098-江西省人民医院-标签打印数据统计
- 10:25 Support #27220: 15098-江西省人民医院-标签打印数据统计
- 11/11
开发给的mcims数量有问题，重新查询sygc,rfms - 10:15 Support #27220 (Resolved): 15098-江西省人民医院-标签打印数据统计
- 13:11 Support #27224 (Closed): 上海九院制标打印速度和重复问题更新后需要取服务端日志给开发确认数据问题
- 10:33 Support #27224 (To Be Closed): 上海九院制标打印速度和重复问题更新后需要取服务端日志给开发确认数据问题
- 13:11 Support #27226 (Closed): FSW15114浙江省中医制标异常
- 10:36 Support #27226 (To Be Closed): FSW15114浙江省中医制标异常
- 10:23 Support #27257 (Resolved): 15010-江西省人民医院-时间不准确
- 10:23 Support #27257 (Closed): 15010-江西省人民医院-时间不准确
- 15010-江西省人民医院-时间不准确
- 10:21 Support #27256: 15106-武汉泰康-智能柜报错无法使用
- 11/11
开发在查看，待开发回复 - 10:20 Support #27256 (In Progress): 15106-武汉泰康-智能柜报错无法使用
- 10:20 Support #27256 (Resolved): 15106-武汉泰康-智能柜报错无法使用
- 10:15 Support #27256 (Closed): 15106-武汉泰康-智能柜报错无法使用
- 15106-武汉泰康-智能柜报错无法使用
- 10:18 Support #26953: 胸科医院高值冰箱发布
- 11/11
客户端发布完成，平台数据配置，但是门的信息没有显示，需要开发看下 - 10:16 Support #26953 (In Progress): 胸科医院高值冰箱发布
- 10:16 Support #26953 (Resolved): 胸科医院高值冰箱发布
2025-11-11
- 18:00 Support #27238 (Resolved): 芜湖更换安卓平板支持
- 18:00 Support #27238 (Closed): 芜湖更换安卓平板支持
- 17:05 Support #26990 (To Be Closed): 胸科高值冰箱发布跟进
- 17:02 Support #27234 (Resolved): 六院菱商收不到制标支持
- 17:02 Support #27234 (Closed): 六院菱商收不到制标支持
- 17:01 Support #27226: FSW15114浙江省中医制标异常
- 11/11 查询制标任务明细慢，开发加索引
- 16:08 Support #27226 (Resolved): FSW15114浙江省中医制标异常
- 10:38 Support #27226 (In Progress): FSW15114浙江省中医制标异常
- 10:38 Support #27226 (Closed): FSW15114浙江省中医制标异常
- 17:00 Support #27195: FSW15099 浙江省中医钱塘指纹识别缓慢
- 11/11 识别速度正常，指纹未同步
- 15:32 Support #27195 (Resolved): FSW15099 浙江省中医钱塘指纹识别缓慢
- 14:26 Support #27233 (Resolved): 请假1小时
- 14:25 Support #27233 (Closed): 请假1小时
- 11:41 Support #27224: 上海九院制标打印速度和重复问题更新后需要取服务端日志给开发确认数据问题
- 2025-11-11 1h 1）和现场确认printer版本更新后制标打印速度和重复问题暂未出现；2）已取服务端mcims日志给开发确认数据问题
- 11:26 Support #27224 (Resolved): 上海九院制标打印速度和重复问题更新后需要取服务端日志给开发确认数据问题
- 10:24 Support #27224 (In Progress): 上海九院制标打印速度和重复问题更新后需要取服务端日志给开发确认数据问题
- 10:24 Support #27224 (Closed): 上海九院制标打印速度和重复问题更新后需要取服务端日志给开发确认数据问题
- 11:40 Support #27230: 请假1小时
- 2025-11-11 1h 1）请假1小时
- 11:06 Support #27230 (Resolved): 请假1小时
- 11:06 Support #27230 (Closed): 请假1小时
- 11:39 Support #27223: 14437 九院总院提出有一些2-0 和 3-0 缝线出现睿智系统呈现的接口数据不正确
- 2025-11-11 0.5h 1)工程单已反馈开发和现场沟通过问题，可通过先退库重新出新的标签方式，该问题现场反馈spd后续没再提相关问题，可关闭。
- 11:36 Support #27223 (Resolved): 14437 九院总院提出有一些2-0 和 3-0 缝线出现睿智系统呈现的接口数据不正确
- 10:20 Support #27223 (In Progress): 14437 九院总院提出有一些2-0 和 3-0 缝线出现睿智系统呈现的接口数据不正确
- 10:20 Support #27223 (Closed): 14437 九院总院提出有一些2-0 和 3-0 缝线出现睿智系统呈现的接口数据不正确
- 11:01 Support #27229 (In Progress): 上海六院菱商需要安装杀毒软件到2套新柜子
- 11:01 Support #27229 (Closed): 上海六院菱商需要安装杀毒软件到2套新柜子
- 10:49 Support #27228 (In Progress): 芜湖市中医院平板更换
- 10:48 Support #27228 (Closed): 芜湖市中医院平板更换
- 芜湖市中医院平板更换
- 10:48 Support #27161 (To Be Closed): 11月报销填写
- 10:33 Support #27161: 11月报销填写
- 2025-11-10 1.5h 1)11月报销填写，待审批打印何思单据
- 10:48 Support #27221 (To Be Closed): 上海九院fsw状态更新，处理中单子review
- 10:30 Support #27221: 上海九院fsw状态更新，处理中单子review
- 2025-11-10 0.5h 1)上海九院fsw状态更新，处理中单子review
- 10:19 Support #27221 (Resolved): 上海九院fsw状态更新，处理中单子review
- 10:19 Support #27221 (In Progress): 上海九院fsw状态更新，处理中单子review
- 10:19 Support #27221 (Closed): 上海九院fsw状态更新，处理中单子review
- 10:48 Support #27172 (To Be Closed): 15082-协助查看介入室领用数据是否正常发送给SPD
- 10:48 Support #27172 (Resolved): 15082-协助查看介入室领用数据是否正常发送给SPD
- 10:46 Support #27172 (To Be Closed): 15082-协助查看介入室领用数据是否正常发送给SPD
- 10:48 Support #27193 (To Be Closed): 养志调配端口信息更新提供给现场，入网问题跟进
- 10:27 Support #27193: 养志调配端口信息更新提供给现场，入网问题跟进
- 2025-11-10 1h 1) 养志调配端口信息更新提供给现场；2）调配柜入网问题跟进，暂时没有回复，后面继续跟进
- 10:19 Support #27193 (Resolved): 养志调配端口信息更新提供给现场，入网问题跟进
- 10:48 Support #27162 (To Be Closed): 市一北院12号楼6F 1套简版条码柜开不了门需远程检查
- 10:29 Support #27162: 市一北院12号楼6F 1套简版条码柜开不了门需远程检查
- 2025-11-10 1h 1) 远程检查sybc配置和html均正常，安卓客户端远程点柜门看状态是可以正常开关门的，需要现场到柜子边再确认一下问题
- 10:19 Support #27162 (Resolved): 市一北院12号楼6F 1套简版条码柜开不了门需远程检查
- 10:18 Support #27162 (Feedback): 市一北院12号楼6F 1套简版条码柜开不了门需远程检查
- 10:47 Support #27157 (To Be Closed): 15048 15049 15068 九院标签打印出现重复标签问题
- 10:32 Support #27157: 15048 15049 15068 九院标签打印出现重复标签问题
- 2025-11-10 1.5h 1)开发给printer版本v1.6.1.2.shjy，给现场更新；2）调整job轮询时间为2分钟，重启打印平台待现场验证后续打印问题
- 10:44 Support #27222 (To Be Closed): 天津中医药大学附一版本确认
- 10:19 Support #27222 (Resolved): 天津中医药大学附一版本确认
- 10:19 Support #27222 (Closed): 天津中医药大学附一版本确认
- 天津中医药大学附一版本确认
- 10:44 Support #26887 (To Be Closed): 中山医院青浦分院设备信息表修改
- 10:17 Support #26887 (Resolved): 中山医院青浦分院设备信息表修改
- 10:44 Support #27219 (To Be Closed): 提交报销
- 10:18 Support #27219 (Resolved): 提交报销
- 10:17 Support #27219 (Closed): 提交报销
- 提交报销
- 10:39 Support #27171 (To Be Closed): 15078-六院菱商-提出他们已经把消耗的数据传送给到三瑞系统
- 10:22 Support #27171: 15078-六院菱商-提出他们已经把消耗的数据传送给到三瑞系统
- 11/10
三瑞已经接受到了消耗数据，已经反馈给了现场 - 10:16 Support #27171 (Resolved): 15078-六院菱商-提出他们已经把消耗的数据传送给到三瑞系统
- 10:38 Support #27227 (In Progress): 上海九院总院1号楼3套柜子通网，联系现场远程修改ip配置和更新客户端apk
- 10:38 Support #27227 (Closed): 上海九院总院1号楼3套柜子通网，联系现场远程修改ip配置和更新客户端apk
- 10:37 Support #26986 (Feedback): 养志调配柜发布跟进
- 10:37 Support #27225 (In Progress): 上海九院北院约远程做printer更新和job轮询时间配置
- 10:37 Support #27225 (Closed): 上海九院北院约远程做printer更新和job轮询时间配置
- 10:37 Support #27136 (To Be Closed): 11月报销填写
- 10:37 Support #26960 (To Be Closed): 上海九院FSW跟进
- 10:36 Support #27177 (To Be Closed): FSW15093 南方增城手术单状态异常
- 10:36 Support #27176 (To Be Closed): FSW15094 南方增城标签消耗异常
- 10:35 Support #27167 (To Be Closed): FSW15087 南方增城收不到手术单
- 10:35 Support #27194: 上海儿中心总院高值更新准备
- 2025-11-10 1.5h 1)远程服务器上传更新包；2）取服务端应用版本，后续交开发评估数据库sql执行效率
- 10:26 Support #27174: 公司G30工控机镜像还原，ntp环境安装，新镜像制作
- 2025-11-10 1h 1) 公司G30工控机量产柜镜像还原，取消了LAN2口网关；2）待eric安装ntp环境
- 10:20 Support #27174 (Feedback): 公司G30工控机镜像还原，ntp环境安装，新镜像制作
- 10:20 Support #27173: 岳阳市中心医院制标平台发布
- 11/10
电源，碳带没有发给现场，发布推迟 - 10:19 Support #27115 (To Be Closed): 15033-广州中西医结合-客户端界面退出卡住
- 10:17 Support #27115 (Resolved): 15033-广州中西医结合-客户端界面退出卡住
- 10:17 Support #27115 (To Be Closed): 15033-广州中西医结合-客户端界面退出卡住
- 10:17 Support #27115 (Resolved): 15033-广州中西医结合-客户端界面退出卡住
- 10:18 Support #27178 (To Be Closed): 天津反馈单更新
- 10:18 Support #27220 (In Progress): 15098-江西省人民医院-标签打印数据统计
- 10:18 Support #27220 (Closed): 15098-江西省人民医院-标签打印数据统计
- 15098-江西省人民医院-标签打印数据
- 10:18 Support #27175 (Feedback): 养志调配柜制标
- 10:17 Support #27170 (Resolved): 15080-六院总院之前标签打印出现的问题需要查询原因
- 10:16 Support #27217 (In Progress): 15107-武汉泰康-消耗耗材数据存在
- 10:16 Support #27217 (Resolved): 15107-武汉泰康-消耗耗材数据存在
- 10:16 Support #27217 (Closed): 15107-武汉泰康-消耗耗材数据存在
- 15107-武汉泰康-消耗耗材数据存在
- 10:16 Support #27218 (In Progress): 调休一个小时
- 10:16 Support #27218 (Closed): 调休一个小时
- 15106-武汉泰康-智能柜报错无法使用
2025-11-10
- 17:44 Support #26986: 养志调配柜发布跟进
- 11/10 现场提供9件器械信息；器械标签模板内容现场确认中
- 17:00 Support #27136 (Resolved): 11月报销填写
- 09:19 Support #27136 (In Progress): 11月报销填写
- 17:00 Support #27195 (In Progress): FSW15099 浙江省中医钱塘指纹识别缓慢
- 17:00 Support #27195 (Closed): FSW15099 浙江省中医钱塘指纹识别缓慢
- 16:43 Support #27194 (In Progress): 上海儿中心总院高值更新准备
- 16:43 Support #27194 (In Progress): 上海儿中心总院高值更新准备
- 16:42 Support #27193 (In Progress): 养志调配端口信息更新提供给现场，入网问题跟进
- 16:41 Support #27193 (Closed): 养志调配端口信息更新提供给现场，入网问题跟进
- 16:41 Support #27161 (Resolved): 11月报销填写
- 09:46 Support #27161 (In Progress): 11月报销填写
- 09:45 Support #27161 (Closed): 11月报销填写
- 15:55 Support #26960 (Resolved): 上海九院FSW跟进
- 12:24 Support #26960 (In Progress): 上海九院FSW跟进
- 11:48 Support #26960 (Resolved): 上海九院FSW跟进
- 15:20 Support #27177 (Resolved): FSW15093 南方增城手术单状态异常
- 13:42 Support #27177 (In Progress): FSW15093 南方增城手术单状态异常
- 13:42 Support #27177 (Closed): FSW15093 南方增城手术单状态异常
- 14:34 Support #27178 (Closed): 天津反馈单更新
- 天津反馈单更新
- 14:27 Support #27134 (Resolved): FSW15071 钦州有操作日志无业务提交
- 14:12 Support #27176: FSW15094 南方增城标签消耗异常
- 11/10 1）取消耗同一条数据中包含同一标签的取消消耗和消耗信息。现场当前取消耗定时任务频率30秒一次。开发评估是否能够增加频率10秒一次
2）优化接口同时取到一个标签的取消消耗和消耗信息处理。
3）我们存在另一个问题：查询页面... - 14:11 Support #27176 (Resolved): FSW15094 南方增城标签消耗异常
- 13:41 Support #27176 (In Progress): FSW15094 南方增城标签消耗异常
- 13:41 Support #27176 (Closed): FSW15094 南方增城标签消耗异常
- 14:11 Support #27167: FSW15087 南方增城收不到手术单
- 11/10 临时更新edes 1.14.11.21
- 13:22 Support #27167 (Resolved): FSW15087 南方增城收不到手术单
- 11:48 Support #27167 (In Progress): FSW15087 南方增城收不到手术单
- 11:00 Support #27167 (Resolved): FSW15087 南方增城收不到手术单
- 09:59 Support #27167 (In Progress): FSW15087 南方增城收不到手术单
- 09:59 Support #27167 (Closed): FSW15087 南方增城收不到手术单
- 11:48 Support #27175 (In Progress): 养志调配柜制标
- 11:48 Support #27175 (Feedback): 养志调配柜制标
- 11:48 Support #27174 (In Progress): 公司G30工控机镜像还原，ntp环境安装，新镜像制作
- 11:48 Support #27174 (Feedback): 公司G30工控机镜像还原，ntp环境安装，新镜像制作
- 11:47 Support #27157 (Resolved): 15048 15049 15068 九院标签打印出现重复标签问题
- 09:45 Support #27157: 15048 15049 15068 九院标签打印出现重复标签问题
- 2025-11-07 1.5h 1)反馈单转工程单，取日志给开发调查；2）提供总院现场printer本地job定时任务配置文件截图给开发；3）需要现场有人提供远程更改定时配置为4分钟
- 09:40 Support #27157 (In Progress): 15048 15049 15068 九院标签打印出现重复标签问题
- 09:40 Support #27157 (Closed): 15048 15049 15068 九院标签打印出现重复标签问题
- 10:47 Support #27173 (In Progress): 岳阳市中心医院制标平台发布
- 10:45 Support #27173 (Closed): 岳阳市中心医院制标平台发布
- 岳阳市中心医院制标平台发布
- 10:46 Support #27082 (To Be Closed): 上海松江养志康复医院1套调配柜发布
- 09:50 Support #27082: 上海松江养志康复医院1套调配柜发布
- 2025-11-07 5.5h 1）1套调配柜柜组平台基础数据配置；2）客户端调配柜2台工控机重装server 2016系统，离线发布完成；3）提供设备Mac和需开通端口信息给现场需要跟信息科申请入网和端口开放设置
- 09:42 Support #27082 (Resolved): 上海松江养志康复医院1套调配柜发布
- 09:26 Support #27082 (In Progress): 上海松江养志康复医院1套调配柜发布
- 09:25 Support #27082 (Resolved): 上海松江养志康复医院1套调配柜发布
- 10:44 Support #27123 (To Be Closed): 九院有一个上架单客户端看不到
- 09:42 Support #27123: 九院有一个上架单客户端看不到
- 2025-11-07 1h 1) 现场约远程处理，接口数据显示spd先发的上架单再发的制标数据出现问题，上架单收不到。重新补发上架单数据后恢复正常，已告知现场问题原因
- 09:25 Support #27123 (Resolved): 九院有一个上架单客户端看不到
- 10:41 Support #27115 (To Be Closed): 15033-广州中西医结合-客户端界面退出卡住
- 10:28 Support #27115: 15033-广州中西医结合-客户端界面退出卡住
- 11/7
已经取日志给开发查看问题，待开发回复，可能是硬件问题导致异常 - 10:40 Support #27110 (To Be Closed): 14999-海南省人民医院-综合平台-打印标签出现重复标签
- 10:22 Support #27110: 14999-海南省人民医院-综合平台-打印标签出现重复标签
- 11/7
开发回复：打到这一张，纸张用完了，打印机恢复后,重新查询打印任务的顺序,重新查询的情况下，有新的任务的顺序 - 10:39 Support #27116 (To Be Closed): 天津中医药大学附一更新记录更新
- 10:38 Support #27118 (To Be Closed): 15045-广州中医药大学第一附属医院白云医院-客户端登录异常
- 10:21 Support #27118: 15045-广州中医药大学第一附属医院白云医院-客户端登录异常
- 11/7
看系统日志11/4 11:04:31 关机 - 11/5 14:38:19 重启，中间没有记录 要么是没有设置上电自启动，或者工控机主板电池没电，工控机上电之后没有正常启动，需要现场去看下 - 10:37 Support #27117 (To Be Closed): 15046-广州中医药大学第一附属医院白云医院-用户未归还记录分科室显示
- 10:23 Support #27117: 15046-广州中医药大学第一附属医院白云医院-用户未归还记录分科室显示
- 11/7
功能就是这样设计的，如果想要修改这个功能，还是要按照流程提个需求单 - 10:36 Support #27125 (To Be Closed): 提交火车票
- 10:36 Support #27124 (To Be Closed): 调休一个小时
- 10:33 Support #27133 (To Be Closed): 南方增城更新
- 09:21 Support #27133 (Resolved): 南方增城更新
- 10:33 Support #27096 (To Be Closed): 岳阳新增制标发布安排
- 10:33 Support #27105 (To Be Closed): FSW15038 浙江省中医指纹识别问题
- 09:20 Support #27105 (Resolved): FSW15038 浙江省中医指纹识别问题
- 10:33 Support #27106 (To Be Closed): FSW15037 南方增城需求网页修改批号
- 10:33 Support #27104 (To Be Closed): FSW15043 广东省妇幼标签入柜不识别
- 10:32 Support #27103 (To Be Closed): FSW15051 钦州人民B004间歇性登录失败
- 10:29 Support #23829 (In Progress): 天津中医药附一备用服务器发布跟进
- 10:27 Support #27172 (In Progress): 15082-协助查看介入室领用数据是否正常发送给SPD
- 10:27 Support #27172 (Closed): 15082-协助查看介入室领用数据是否正常发送给SPD
- 15082-协助查看介入室领用数据是否正常发送给SPD
- 10:27 Support #27171 (In Progress): 15078-六院菱商-提出他们已经把消耗的数据传送给到三瑞系统
- 10:27 Support #27171 (Closed): 15078-六院菱商-提出他们已经把消耗的数据传送给到三瑞系统
- 15078-六院菱商-提出他们已经把消耗的数据传送给到三瑞系统
- 10:27 Support #27170 (In Progress): 15080-六院总院之前标签打印出现的问题需要查询原因
- 10:26 Support #27170 (Closed): 15080-六院总院之前标签打印出现的问题需要查询原因
- 15080-六院总院之前标签打印出现的问题需要查询原因
- 10:19 Support #27126 (To Be Closed): 岳阳市中心医院视频时间问题处理
- 10:19 Support #27127 (To Be Closed): 岳阳中心医院指纹问题查看
- 10:19 Support #27128 (To Be Closed): 公司2台工控机系统安装
- 10:19 Support #27129 (To Be Closed): 武汉泰康医院上线问题沟通
- 10:19 Support #27130 (To Be Closed): 市一北院B020客户端备份
- 10:19 Support #27131 (To Be Closed): 15025-广州中医药大学第一附属医院白云医院-智能柜网络异常
- 10:19 Support #27132 (To Be Closed): 更新反馈单状态
- 10:11 Support #26717 (To Be Closed): FSW14862 南方增城品规未同步问题
- 09:47 Support #27164 (In Progress): 现场发布文档整理上传teams
- 09:47 Support #27164 (In Progress): 现场发布文档整理上传teams
- 09:46 Support #27162 (In Progress): 市一北院12号楼6F 1套简版条码柜开不了门需远程检查
- 09:46 Support #27162 (Closed): 市一北院12号楼6F 1套简版条码柜开不了门需远程检查
- 09:38 Support #27054 (To Be Closed): 公司虚拟机发布调配柜，平台基础数据配置，柜组导出，srutil工具发布
- 09:38 Support #27054: 公司虚拟机发布调配柜，平台基础数据配置，柜组导出，srutil工具发布
- 2025-11-06 2h 1)公司虚拟机发布调配柜，平台基础数据配置，柜组导出，srutil工具发布
- 09:25 Support #27054 (Resolved): 公司虚拟机发布调配柜，平台基础数据配置，柜组导出，srutil工具发布
- 09:38 Support #27151 (To Be Closed): 调休1小时
- 09:38 Support #27151: 调休1小时
- 2025-11-06 1h 调休1小时
- 09:37 Support #27151 (Closed): 调休1小时
- 09:36 Support #27046 (To Be Closed): 14694 养志 7东 条码柜退出登录后加载缓慢
- 09:36 Support #27046: 14694 养志 7东 条码柜退出登录后加载缓慢
- 2025-11-06 1h 1)条码柜安卓系统日志满了导致磁盘空间不足，重回新设置apk日志输出到制标工控机上解决问题，已恢复正常使用
- 09:26 Support #27046 (Resolved): 14694 养志 7东 条码柜退出登录后加载缓慢
- 09:35 Support #27085 (To Be Closed): 15062 南方增城手术室客户端天线功率调整
- 09:35 Support #27085: 15062 南方增城手术室客户端天线功率调整
- 2025-11-06 1h B001和B002按照现场要求已修改完成，现场测试正常
- 09:26 Support #27085 (Resolved): 15062 南方增城手术室客户端天线功率调整
- 09:32 Support #27081: 养志医院调配柜发布约时间，领加密狗，windows server 2016镜像准备，发布包准备
- 2025-11-06 1h 1)养志医院调配柜发布约时间，领加密狗，windows server 2016镜像准备，发布包准备
- 09:32 Support #27121: 15053 南方增城协助调查是否领用数据发给SPD
- 2025-11-06 0.5h 1)转工程单，远程给开发调查，发现是操作流程问题，同一标签被不同柜门误读产生移柜出的异常数据，mcims业务数据为移柜出不发送spd,已电话反馈给现场
- 09:29 Support #27084: 15055 标签没有制标任务
- 2025-11-06 0.5h 1）转工程单给开发取日志，之后现场反馈spd已消耗无需再处理，可关闭
2025-11-07
- 18:06 Support #26960 (In Progress): 上海九院FSW跟进
- 17:39 Support #26960 (Resolved): 上海九院FSW跟进
- 18:05 Support #27136 (Resolved): 11月报销填写
- 18:05 Support #27136 (Closed): 11月报销填写
- 18:05 Support #27134: FSW15071 钦州有操作日志无业务提交
- 11/7 有操作日志但无提交业务
- 17:33 Support #27134 (In Progress): FSW15071 钦州有操作日志无业务提交
- 17:33 Support #27134 (Closed): FSW15071 钦州有操作日志无业务提交
- 18:03 Support #26986: 养志调配柜发布跟进
- 11/7 现场离线发布，待入网和开通端口；公司待模拟制标数据和标签打印
- 17:33 Support #27033 (To Be Closed): FSW15009 南方增城智能柜领用但SPD未显示
- 15:44 Support #27033: FSW15009 南方增城智能柜领用但SPD未显示
- 11/7 新标签灵敏度高，串读柜外。现场测试改功率
- 09:35 Support #27033 (In Progress): FSW15009 南方增城智能柜领用但SPD未显示
- 09:18 Support #27033 (To Be Closed): FSW15009 南方增城智能柜领用但SPD未显示
- 15:46 Support #27133 (In Progress): 南方增城更新
- 15:46 Support #27133 (Closed): 南方增城更新
- 15:45 Support #27105: FSW15038 浙江省中医指纹识别问题
- 11/7 排查无异常。反馈现场提供视频，时间点信息
- 09:43 Support #27105 (In Progress): FSW15038 浙江省中医指纹识别问题
- 09:42 Support #27105 (Closed): FSW15038 浙江省中医指纹识别问题
- 15:44 Support #27132 (Closed): 更新反馈单状态
- 更新反馈单状态
- 15:43 Support #27104: FSW15043 广东省妇幼标签入柜不识别
- 11/7 排查未按任务制标，打印任务被删除
- 11:55 Support #27104 (Resolved): FSW15043 广东省妇幼标签入柜不识别
- 09:40 Support #27104 (In Progress): FSW15043 广东省妇幼标签入柜不识别
- 09:40 Support #27104 (Closed): FSW15043 广东省妇幼标签入柜不识别
- 15:42 Support #27131 (Closed): 15025-广州中医药大学第一附属医院白云医院-智能柜网络异常
- 15025-广州中医药大学第一附属医院白云医院-智能柜网络异常
- 15:41 Support #27130 (Closed): 市一北院B020客户端备份
- 市一北院B020客户端备份
- 15:39 Support #27129 (Closed): 武汉泰康医院上线问题沟通
- 武汉泰康医院上线问题沟通
- 15:38 Support #27128 (Closed): 公司2台工控机系统安装
- 公司2台工控机系统安装
- 15:37 Support #27127 (Closed): 岳阳中心医院指纹问题查看
- 岳阳中心医院指纹问题查看
- 15:31 Support #27126 (Closed): 岳阳市中心医院视频时间问题处理
- 岳阳市中心医院视频时间问题处理
- 15:21 Support #27125 (Resolved): 提交火车票
- 15:21 Support #27125 (Closed): 提交火车票
- 提交火车票
- 15:21 Support #27124 (Resolved): 调休一个小时
- 15:21 Support #27124 (Closed): 调休一个小时
- 调休一个小时
- 15:20 Support #27110 (Resolved): 14999-海南省人民医院-综合平台-打印标签出现重复标签
- 10:17 Support #27110 (In Progress): 14999-海南省人民医院-综合平台-打印标签出现重复标签
- 10:16 Support #27110 (Closed): 14999-海南省人民医院-综合平台-打印标签出现重复标签
- 14999-海南省人民医院-综合平台-打印标签出现重复标签
- 15:20 Support #27116 (Resolved): 天津中医药大学附一更新记录更新
- 10:22 Support #27116 (In Progress): 天津中医药大学附一更新记录更新
- 10:22 Support #27116 (Closed): 天津中医药大学附一更新记录更新
- 天津中医药大学附一更新记录更新
- 15:20 Support #27118 (Resolved): 15045-广州中医药大学第一附属医院白云医院-客户端登录异常
- 10:26 Support #27118 (In Progress): 15045-广州中医药大学第一附属医院白云医院-客户端登录异常
- 10:26 Support #27118 (Closed): 15045-广州中医药大学第一附属医院白云医院-客户端登录异常
- 15045-广州中医药大学第一附属医院白云医院-客户端登录异常
- 15:20 Support #27117 (Resolved): 15046-广州中医药大学第一附属医院白云医院-用户未归还记录分科室显示
- 10:26 Support #27117 (In Progress): 15046-广州中医药大学第一附属医院白云医院-用户未归还记录分科室显示
- 10:26 Support #27117 (Closed): 15046-广州中医药大学第一附属医院白云医院-用户未归还记录分科室显示
- 15046-广州中医药大学第一附属医院白云医院-用户未归还记录分科室显示
- 13:09 Support #27096 (Resolved): 岳阳新增制标发布安排
- 09:23 Support #27096 (In Progress): 岳阳新增制标发布安排
- 09:23 Support #27096 (Closed): 岳阳新增制标发布安排
- 13:08 Support #26994 (To Be Closed): FSW14984 钦州B001柜全部出柜问题
- 09:18 Support #26994: FSW14984 钦州B001柜全部出柜问题
- 11/5 更换impinj
- 11:55 Support #27103: FSW15051 钦州人民B004间歇性登录失败
- 11/7 平板ip冲突
- 11:55 Support #27103 (Resolved): FSW15051 钦州人民B004间歇性登录失败
- 09:39 Support #27103 (In Progress): FSW15051 钦州人民B004间歇性登录失败
- 09:38 Support #27103 (Closed): FSW15051 钦州人民B004间歇性登录失败
- 11:55 Support #27106: FSW15037 南方增城需求网页修改批号
- 11/7 录错批号已发生多次，相关FSW14960 15017 15036 。无法通过接口获取品规进行更新，现场需要页面进行修改（syhl sygc ）
- 11:55 Support #27106 (Resolved): FSW15037 南方增城需求网页修改批号
- 09:43 Support #27106 (In Progress): FSW15037 南方增城需求网页修改批号
- 09:43 Support #27106 (Closed): FSW15037 南方增城需求网页修改批号
- 11:04 Support #27109 (To Be Closed): 15040-海南-综合平台-打印重复标签
- 10:30 Support #27109: 15040-海南-综合平台-打印重复标签
- 11/6
打印机收到打印命令，后打印机暂停了， 恢复后出标签了， 下一次轮询，打印机收到新一轮的标签打印信息， 该标签的打印命令重新发给打印机，导致打印了两次 - 10:29 Support #27109 (Resolved): 15040-海南-综合平台-打印重复标签
- 10:17 Support #27109 (In Progress): 15040-海南-综合平台-打印重复标签
- 10:16 Support #27109 (Closed): 15040-海南-综合平台-打印重复标签
- 15040-海南-综合平台-打印重复标签
- 11:03 Support #27113 (To Be Closed): 15052-六院临港出现打印不出的问题
- 10:18 Support #27113 (Resolved): 15052-六院临港出现打印不出的问题
- 10:18 Support #27113 (Closed): 15052-六院临港出现打印不出的问题
- 15052-六院临港出现打印不出的问题
- 11:02 Support #27112 (To Be Closed): 天津第一人民医院更新
- 11:02 Support #27112: 天津第一人民医院更新
- /WEB-INF/web.xml sessiontimeout 1500
- 10:18 Support #27112 (Resolved): 天津第一人民医院更新
- 10:18 Support #27112 (Closed): 天津第一人民医院更新
- 天津第一人民医院周四更新
- 11:02 Support #26988 (To Be Closed): 公司工控机安装量产柜系统
- 10:17 Support #26988 (Resolved): 公司工控机安装量产柜系统
- 11:00 Support #27123 (In Progress): 九院有一个上架单客户端看不到
- 11:00 Support #27123 (Resolved): 九院有一个上架单客户端看不到
- 10:39 Support #27123 (In Progress): 九院有一个上架单客户端看不到
- 10:38 Support #27123 (Closed): 九院有一个上架单客户端看不到
- 11:00 Support #27046 (In Progress): 14694 养志 7东 条码柜退出登录后加载缓慢
- 10:58 Support #27046 (Resolved): 14694 养志 7东 条码柜退出登录后加载缓慢
- 10:58 Support #27046 (To Be Closed): 14694 养志 7东 条码柜退出登录后加载缓慢
- 10:58 Support #27086 (To Be Closed): 15054 上海九院需要新增科室
- 10:57 Support #27084 (To Be Closed): 15055 标签没有制标任务
- 10:28 Support #27084 (Resolved): 15055 标签没有制标任务
- 10:57 Support #27121 (To Be Closed): 15053 南方增城协助调查是否领用数据发给SPD
- 10:32 Support #27121 (Resolved): 15053 南方增城协助调查是否领用数据发给SPD
- 10:32 Support #27121 (Closed): 15053 南方增城协助调查是否领用数据发给SPD
- 10:55 Support #27085 (In Progress): 15062 南方增城手术室客户端天线功率调整
- 10:53 Support #27081 (To Be Closed): 养志医院调配柜发布约时间，领加密狗，windows server 2016镜像准备，发布包准备
- 10:52 Support #27054 (In Progress): 公司虚拟机发布调配柜，平台基础数据配置，柜组导出，srutil工具发布
- 10:31 Support #27030 (In Progress): 14988-深圳二院-7楼手术室02冰箱在紧急领用界面不会自动退出登录
- 10:31 Support #27030 (Resolved): 14988-深圳二院-7楼手术室02冰箱在紧急领用界面不会自动退出登录
- 10:31 Support #27031 (In Progress): 14987-深圳二院-7楼手术室01冰箱没关门触发自动退出登录
- 10:31 Support #27031 (Resolved): 14987-深圳二院-7楼手术室01冰箱没关门触发自动退出登录
- 10:31 Support #27111 (In Progress): 反馈单更新
- 10:30 Support #27111: 反馈单更新
- 反馈单更新
- 10:17 Support #27111 (Resolved): 反馈单更新
- 10:17 Support #27111 (In Progress): 反馈单更新
- 10:16 Support #27111 (In Progress): 反馈单更新
- 天津第一人民医院周四更新
- 10:30 Support #27082 (In Progress): 上海松江养志康复医院1套调配柜发布
- 10:22 Support #27115 (In Progress): 15033-广州中西医结合-客户端界面退出卡住
- 10:22 Support #27115 (Closed): 15033-广州中西医结合-客户端界面退出卡住
- 15033-广州中西医结合-客户端界面退出卡住
- 10:17 Support #27073 (To Be Closed): 天津标签设置异常问题
- 10:17 Support #27075 (To Be Closed): 更新反馈单状态
- 10:17 Support #27074 (To Be Closed): 市一北院客户端发布完成，需要测试
- 10:17 Support #27072 (To Be Closed): 15035-武汉泰康-制标平台无法使用
- 09:22 Support #27094 (To Be Closed): 请假8小时
- 09:22 Support #27094 (Closed): 请假8小时
- 09:18 Support #27055 (To Be Closed): FSW15024 海南试剂冰箱自动打印标签2
- 09:17 Support #27057 (To Be Closed): FSW14995 浙江省中医试剂用户赋权
- 09:17 Support #27058 (To Be Closed): FSW15036 南方增城批号错误修改
- 09:17 Support #27056 (To Be Closed): 武汉泰康VPN堡垒机连接测试
2025-11-06
- 17:12 Support #27085 (Resolved): 15062 南方增城手术室客户端天线功率调整
- 16:42 Support #27085 (In Progress): 15062 南方增城手术室客户端天线功率调整
- 16:42 Support #27085 (Closed): 15062 南方增城手术室客户端天线功率调整
- 17:12 Support #27081 (Resolved): 养志医院调配柜发布约时间，领加密狗，windows server 2016镜像准备，发布包准备
- 15:13 Support #27081 (In Progress): 养志医院调配柜发布约时间，领加密狗，windows server 2016镜像准备，发布包准备
- 15:13 Support #27081 (Closed): 养志医院调配柜发布约时间，领加密狗，windows server 2016镜像准备，发布包准备
- 17:12 Support #27054 (Resolved): 公司虚拟机发布调配柜，平台基础数据配置，柜组导出，srutil工具发布
- 10:19 Support #27054: 公司虚拟机发布调配柜，平台基础数据配置，柜组导出，srutil工具发布
- 2025-11-05 3.5h 1)公司虚拟机发布调配柜服务端平台
- 17:12 Support #27046 (Resolved): 14694 养志 7东 条码柜退出登录后加载缓慢
- 15:12 Support #27046 (In Progress): 14694 养志 7东 条码柜退出登录后加载缓慢
- 10:19 Support #27046 (Feedback): 14694 养志 7东 条码柜退出登录后加载缓慢
- 17:12 Support #27036 (To Be Closed): 15018 九院北院有一个制标任务单需要取消删除
- 17:12 Support #26830 (To Be Closed): 14880 九院北院手术室机器出现网络报错
- 17:12 Support #26885 (To Be Closed): 14928 九院北院智能柜库存显示异常
- 17:12 Support #26909 (To Be Closed): 公司1台打印机调试
- 17:12 Support #27035 (To Be Closed): 花都医院B003人脸激活，B001更新sygcc
- 17:12 Support #26908 (To Be Closed): 养志调配柜发布培训
- 17:12 Support #27007 (To Be Closed): 市一北院2台视频工控机换工控机远程发布
- 17:12 Support #27008 (To Be Closed): 调休3小时
- 17:12 Support #27053 (To Be Closed): 岳阳1制标1东芝打印机调试
- 10:16 Support #27053: 岳阳1制标1东芝打印机调试
- 2025-11-05 4h 1)岳阳1制标1东芝打印机(5770)调试完成
- 10:15 Support #27053 (Resolved): 岳阳1制标1东芝打印机调试
- 17:12 Support #27086 (Resolved): 15054 上海九院需要新增科室
- 17:10 Support #27086: 15054 上海九院需要新增科室
- 2025-11-06 1h 1)新增科室已添加内外区域关联设置和总院打印机仓间科室设置。骨一病区有制标任务打印完成
- 16:43 Support #27086 (In Progress): 15054 上海九院需要新增科室
- 16:43 Support #27086 (Closed): 15054 上海九院需要新增科室
- 16:42 Support #27084 (In Progress): 15055 标签没有制标任务
- 16:42 Support #27084 (Closed): 15055 标签没有制标任务
- 15:20 Support #27082 (Closed): 上海松江养志康复医院1套调配柜发布
- 10:03 Support #27072: 15035-武汉泰康-制标平台无法使用
- 11/5
万序发了很多的品规的数据，导致mcims查询堵塞异常，添加索引之后制标正常 - 09:59 Support #27072 (Resolved): 15035-武汉泰康-制标平台无法使用
- 09:59 Support #27072 (Closed): 15035-武汉泰康-制标平台无法使用
- 15035-武汉泰康-制标平台无法使用
- 09:59 Support #27075 (Resolved): 更新反馈单状态
- 09:59 Support #27075 (Closed): 更新反馈单状态
- 更新反馈单状态
- 09:59 Support #27074 (Resolved): 市一北院客户端发布完成，需要测试
- 09:59 Support #27074 (Closed): 市一北院客户端发布完成，需要测试
- 市一北院客户端发布完成，需要测试
- 09:59 Support #27073 (Resolved): 天津标签设置异常问题
- 09:59 Support #27073 (Closed): 天津标签设置异常问题
- 天津标签设置异常问题
2025-11-05
- 17:40 Support #27002 (Closed): 14609-试剂冰箱-5770标签漏读
- 17:40 Support #27001 (Closed): 13459-芜湖中医院-系统计费的问题需要处理
- 17:39 Support #26998 (Closed): 14985 浙江省中医湖滨院区有一批标签无法打印
- 17:39 Support #27000 (Closed): 更新反馈单状态
- 17:39 Support #27003 (Closed): 中山医院青浦分院条码柜发布
- 17:39 Support #26985 (Closed): 调休一个小时
- 17:39 Support #26984 (Closed): 工控机安装系统和问题沟通
- 17:39 Support #26987 (Closed): 14966-海南试剂冰箱-修改耗材状态
- 17:39 Support #26894 (Closed): 市一北院条码柜视频查询问题
- 17:39 Support #26952 (Closed): 14955-胸科医院-导管室有三个标签上架单没有收到
- 17:39 Support #27004 (Closed): 14943 市一北院2号楼10楼安卓条码柜读卡器刷卡反应缓慢
- 17:39 Support #26962 (Closed): G30一代柜系统镜像安装问题（K302镜像安装G30）
- 17:39 Support #26989 (Closed): 请假1小时
- 17:39 Support #26959 (Closed): 市一北院发布跟进
- 17:39 Support #27021 (Closed): 调休一个小时
- 17:39 Support #26981 (Closed): 公司G30工控机还原K302镜像测试，G30一代柜新镜像制作
- 17:39 Support #26993 (Closed): FSW14968 岳阳同步人员问题
- 17:38 Support #27029 (Closed): 14993-武汉泰康-扫码打印功能仓间无法自动出来
- 17:38 Support #26997 (Closed): FSW14991 岳阳同步人员问题2
- 17:38 Support #26956 (Closed): FSW14507 六院上药高值标签模板修改
- 17:38 Support #26957 (Closed): FSW14616 南方医院提交同时退出登录新需求
- 17:38 Support #26958 (Closed): FSW14810 粤北标签打印内容优化需求
- 17:38 Support #26914 (Closed): 14569 九院总院制标任务管理信息异常
- 17:38 Support #26938 (Closed): 广州妇儿应用服务器迁移
- 17:38 Support #27025 (Closed): 14992-武汉泰康-扫描打印功能无法使用
- 17:38 Support #26923 (Closed): 14940 浙江省中医院钱塘院区新增的智能柜指纹识别非常缓慢
- 17:38 Support #27032 (Closed): 武汉泰康现场反馈制标和上架单收不到
- 17:38 Support #27034 (Closed): FSW15017 南方增城录错批号修改
- 15:20 Support #27034 (To Be Closed): FSW15017 南方增城录错批号修改
- 17:38 Support #26999 (Closed): FSW14990 钦州量产柜客户端自定义库存显示列不准确
- 15:21 Support #26999 (To Be Closed): FSW14990 钦州量产柜客户端自定义库存显示列不准确
- 17:38 Support #27009 (Closed): 上海九院7号楼3楼智能柜扫码枪问题
- 17:38 Support #27022 (Closed): 天津第一人民医院周四更新沟通
- 17:38 Support #26963 (Closed): FSW14449 花都B001客户端异常退出且打开了音乐软件
- 15:21 Support #26963 (To Be Closed): FSW14449 花都B001客户端异常退出且打开了音乐软件
- 17:38 Support #26983 (Closed): 市一北院报修更换工控机
- 17:38 Support #27006 (Closed): 广州妇儿客一代柜客户端和视频制表改服务器ip设置
- 17:31 Support #27056 (Resolved): 武汉泰康VPN堡垒机连接测试
- 13:46 Support #27056 (Closed): 武汉泰康VPN堡垒机连接测试
- 17:31 Support #27058 (Resolved): FSW15036 南方增城批号错误修改
- 15:26 Support #27058 (Closed): FSW15036 南方增城批号错误修改
- 15:21 Support #27057 (Resolved): FSW14995 浙江省中医试剂用户赋权
- 14:18 Support #27057 (In Progress): FSW14995 浙江省中医试剂用户赋权
- 14:17 Support #27057 (Closed): FSW14995 浙江省中医试剂用户赋权
- 12:36 Support #27033: FSW15009 南方增城智能柜领用但SPD未显示
- 11/5 现场使用了新标签。串读柜外rssi -72;按照Joe建议修改功率
- 11:27 Support #27033 (In Progress): FSW15009 南方增城智能柜领用但SPD未显示
- 12:29 Support #27043 (Feedback): 南方医院发布误操作问题处理
- 11:27 Support #27043 (In Progress): 南方医院发布误操作问题处理
- 11:27 Support #27043 (Feedback): 南方医院发布误操作问题处理
- 09:20 Support #27043 (In Progress): 南方医院发布误操作问题处理
- 09:19 Support #27043 (Feedback): 南方医院发布误操作问题处理
- 11:27 Support #26994 (In Progress): FSW14984 钦州B001柜全部出柜问题
- 11:26 Support #27055 (In Progress): FSW15024 海南试剂冰箱自动打印标签2
- 11:26 Support #27055 (Closed): FSW15024 海南试剂冰箱自动打印标签2
- 10:28 Support #27054 (In Progress): 公司虚拟机发布调配柜，平台基础数据配置，柜组导出，srutil工具发布
- 10:28 Support #27054 (Closed): 公司虚拟机发布调配柜，平台基础数据配置，柜组导出，srutil工具发布
- 10:27 Support #27053 (In Progress): 岳阳1制标1东芝打印机调试
- 10:27 Support #27053 (Closed): 岳阳1制标1东芝打印机调试
- 09:49 Support #26885: 14928 九院北院智能柜库存显示异常
- 2025-11-04 0.25h 1)取日志上传nas高值开发，后续待跟进处理进度
- 09:41 Support #26885: 14928 九院北院智能柜库存显示异常
- 2025-11-04 0.5h 1)取日志上传nas高值开发，后续待跟进处理进度
- 09:49 Support #26830: 14880 九院北院手术室机器出现网络报错
- 2025-11-04 0.25h 1)取日志上传nas高值开发，后续待跟进处理进度
- 09:40 Support #26830: 14880 九院北院手术室机器出现网络报错
- 2025-11-04 0.5h 1)取日志上传nas高值开发，后续待跟进处理进度
- 09:48 Support #26908: 养志调配柜发布培训
- 2025-11-04 0.5h 1)养志调配柜发布培训
- 09:47 Support #26908 (Resolved): 养志调配柜发布培训
- 09:47 Support #26908 (In Progress): 养志调配柜发布培训
- 09:45 Support #26909: 公司1台打印机调试
- 2025-11-04 1h 1)公司1台东芝打印机调试完成，小标签打印测试正常
- 09:44 Support #27035: 花都医院B003人脸激活，B001更新sygcc
- 2025-11-04 1h 1)完成花都医院B003人脸激活，B001更新sygcc
- 09:43 Support #27036: 15018 九院北院有一个制标任务单需要取消删除
- 2025-11-04 1h 1)远程核实问题，制标任务单明细系数错误导致耗材数量成倍增加自动打印，告知现场暂停打印机；2）联系开发数据库清理制标数据，重启打印平台和打印机恢复正常打印
- 09:39 Support #27008: 调休3小时
- 2025-11-04 3h 1)调休3小时
- 09:37 Support #27008: 调休3小时
- 2025-11-04 调休3小时
- 09:38 Support #27007: 市一北院2台视频工控机换工控机远程发布
- 2025-11-04 1h 市一北院2台视频工控机换工控机远程发布,客户端可以查询播放视频
- 09:23 Support #27046 (In Progress): 14694 养志 7东 条码柜退出登录后加载缓慢
- 09:23 Support #27046 (Closed): 14694 养志 7东 条码柜退出登录后加载缓慢
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