活动 - Product Deployment - Redmine

活动

从 2025-11-02 到 2025-11-11

2025-11-11

18:00 Support #27238 (Resolved): 芜湖更换安卓平板支持: wangkay
18:00 Support #27238 (Closed): 芜湖更换安卓平板支持: wangkay
17:05 Support #26990 (To Be Closed): 胸科高值冰箱发布跟进: wangkay
17:02 Support #27234 (Resolved): 六院菱商收不到制标支持: wangkay
17:02 Support #27234 (Closed): 六院菱商收不到制标支持: wangkay
17:01 Support #27226: FSW15114浙江省中医制标异常: 11/11 查询制标任务明细慢，开发加索引 wangkay
16:08 Support #27226 (Resolved): FSW15114浙江省中医制标异常: wangkay
10:38 Support #27226 (In Progress): FSW15114浙江省中医制标异常: wangkay
10:38 Support #27226 (Closed): FSW15114浙江省中医制标异常: wangkay
17:00 Support #27195: FSW15099 浙江省中医钱塘指纹识别缓慢: 11/11 识别速度正常，指纹未同步 wangkay
15:32 Support #27195 (Resolved): FSW15099 浙江省中医钱塘指纹识别缓慢: wangkay
14:26 Support #27233 (Resolved): 请假1小时: wangkay
14:25 Support #27233 (Closed): 请假1小时: wangkay
11:41 Support #27224: 上海九院制标打印速度和重复问题更新后需要取服务端日志给开发确认数据问题: 2025-11-11 1h 1）和现场确认printer版本更新后制标打印速度和重复问题暂未出现；2）已取服务端mcims日志给开发确认数据问题 shangdavid
11:26 Support #27224 (Resolved): 上海九院制标打印速度和重复问题更新后需要取服务端日志给开发确认数据问题: shangdavid
10:24 Support #27224 (In Progress): 上海九院制标打印速度和重复问题更新后需要取服务端日志给开发确认数据问题: shangdavid
10:24 Support #27224 (Closed): 上海九院制标打印速度和重复问题更新后需要取服务端日志给开发确认数据问题: shangdavid
11:40 Support #27230: 请假1小时: 2025-11-11 1h 1）请假1小时 shangdavid
11:06 Support #27230 (Resolved): 请假1小时: shangdavid
11:06 Support #27230 (Closed): 请假1小时: shangdavid
11:39 Support #27223: 14437 九院总院提出有一些2-0 和 3-0 缝线出现睿智系统呈现的接口数据不正确: 2025-11-11 0.5h 1)工程单已反馈开发和现场沟通过问题，可通过先退库重新出新的标签方式，该问题现场反馈spd后续没再提相关问题，可关闭。 shangdavid
11:36 Support #27223 (Resolved): 14437 九院总院提出有一些2-0 和 3-0 缝线出现睿智系统呈现的接口数据不正确: shangdavid
10:20 Support #27223 (In Progress): 14437 九院总院提出有一些2-0 和 3-0 缝线出现睿智系统呈现的接口数据不正确: shangdavid
10:20 Support #27223 (Closed): 14437 九院总院提出有一些2-0 和 3-0 缝线出现睿智系统呈现的接口数据不正确: shangdavid
11:01 Support #27229 (In Progress): 上海六院菱商需要安装杀毒软件到2套新柜子: shangdavid
11:01 Support #27229 (Closed): 上海六院菱商需要安装杀毒软件到2套新柜子: shangdavid
10:49 Support #27228 (In Progress): 芜湖市中医院平板更换: jinking
10:48 Support #27228 (Closed): 芜湖市中医院平板更换: 芜湖市中医院平板更换 jinking
10:48 Support #27161 (To Be Closed): 11月报销填写: wangkay
10:33 Support #27161: 11月报销填写: 2025-11-10 1.5h 1)11月报销填写，待审批打印何思单据 shangdavid
10:48 Support #27221 (To Be Closed): 上海九院fsw状态更新，处理中单子review: wangkay
10:30 Support #27221: 上海九院fsw状态更新，处理中单子review: 2025-11-10 0.5h 1)上海九院fsw状态更新，处理中单子review shangdavid
10:19 Support #27221 (Resolved): 上海九院fsw状态更新，处理中单子review: shangdavid
10:19 Support #27221 (In Progress): 上海九院fsw状态更新，处理中单子review: shangdavid
10:19 Support #27221 (Closed): 上海九院fsw状态更新，处理中单子review: shangdavid
10:48 Support #27172 (To Be Closed): 15082-协助查看介入室领用数据是否正常发送给SPD: jinking
10:48 Support #27172 (Resolved): 15082-协助查看介入室领用数据是否正常发送给SPD: jinking
10:46 Support #27172 (To Be Closed): 15082-协助查看介入室领用数据是否正常发送给SPD: wangkay
10:48 Support #27193 (To Be Closed): 养志调配端口信息更新提供给现场，入网问题跟进: wangkay
10:27 Support #27193: 养志调配端口信息更新提供给现场，入网问题跟进: 2025-11-10 1h 1) 养志调配端口信息更新提供给现场；2）调配柜入网问题跟进，暂时没有回复，后面继续跟进 shangdavid
10:19 Support #27193 (Resolved): 养志调配端口信息更新提供给现场，入网问题跟进: shangdavid
10:48 Support #27162 (To Be Closed): 市一北院12号楼6F 1套简版条码柜开不了门需远程检查: wangkay
10:29 Support #27162: 市一北院12号楼6F 1套简版条码柜开不了门需远程检查: 2025-11-10 1h 1) 远程检查sybc配置和html均正常，安卓客户端远程点柜门看状态是可以正常开关门的，需要现场到柜子边再确认一下问题 shangdavid
10:19 Support #27162 (Resolved): 市一北院12号楼6F 1套简版条码柜开不了门需远程检查: shangdavid
10:18 Support #27162 (Feedback): 市一北院12号楼6F 1套简版条码柜开不了门需远程检查: shangdavid
10:47 Support #27157 (To Be Closed): 15048 15049 15068 九院标签打印出现重复标签问题: wangkay
10:32 Support #27157: 15048 15049 15068 九院标签打印出现重复标签问题: 2025-11-10 1.5h 1)开发给printer版本v1.6.1.2.shjy，给现场更新；2）调整job轮询时间为2分钟，重启打印平台待现场验证后续打印问题 shangdavid
10:44 Support #27222 (To Be Closed): 天津中医药大学附一版本确认: wangkay
10:19 Support #27222 (Resolved): 天津中医药大学附一版本确认: jinking
10:19 Support #27222 (Closed): 天津中医药大学附一版本确认: 天津中医药大学附一版本确认 jinking
10:44 Support #26887 (To Be Closed): 中山医院青浦分院设备信息表修改: wangkay
10:17 Support #26887 (Resolved): 中山医院青浦分院设备信息表修改: jinking
10:44 Support #27219 (To Be Closed): 提交报销: wangkay
10:18 Support #27219 (Resolved): 提交报销: jinking
10:17 Support #27219 (Closed): 提交报销: 提交报销 jinking
10:39 Support #27171 (To Be Closed): 15078-六院菱商-提出他们已经把消耗的数据传送给到三瑞系统: wangkay
10:22 Support #27171: 15078-六院菱商-提出他们已经把消耗的数据传送给到三瑞系统: 11/10
三瑞已经接受到了消耗数据，已经反馈给了现场 jinking
10:16 Support #27171 (Resolved): 15078-六院菱商-提出他们已经把消耗的数据传送给到三瑞系统: jinking
10:38 Support #27227 (In Progress): 上海九院总院1号楼3套柜子通网，联系现场远程修改ip配置和更新客户端apk: shangdavid
10:38 Support #27227 (Closed): 上海九院总院1号楼3套柜子通网，联系现场远程修改ip配置和更新客户端apk: shangdavid
10:37 Support #26986 (Feedback): 养志调配柜发布跟进: wangkay
10:37 Support #27225 (In Progress): 上海九院北院约远程做printer更新和job轮询时间配置: shangdavid
10:37 Support #27225 (Closed): 上海九院北院约远程做printer更新和job轮询时间配置: shangdavid
10:37 Support #27136 (To Be Closed): 11月报销填写: wangkay
10:37 Support #26960 (To Be Closed): 上海九院FSW跟进: wangkay
10:36 Support #27177 (To Be Closed): FSW15093 南方增城手术单状态异常: wangkay
10:36 Support #27176 (To Be Closed): FSW15094 南方增城标签消耗异常: wangkay
10:35 Support #27167 (To Be Closed): FSW15087 南方增城收不到手术单: wangkay
10:35 Support #27194: 上海儿中心总院高值更新准备: 2025-11-10 1.5h 1)远程服务器上传更新包；2）取服务端应用版本，后续交开发评估数据库sql执行效率 shangdavid
10:26 Support #27174: 公司G30工控机镜像还原，ntp环境安装，新镜像制作: 2025-11-10 1h 1) 公司G30工控机量产柜镜像还原，取消了LAN2口网关；2）待eric安装ntp环境 shangdavid
10:20 Support #27174 (Feedback): 公司G30工控机镜像还原，ntp环境安装，新镜像制作: shangdavid
10:20 Support #27173: 岳阳市中心医院制标平台发布: 11/10
电源，碳带没有发给现场，发布推迟 jinking
10:19 Support #27115 (To Be Closed): 15033-广州中西医结合-客户端界面退出卡住: jinking
10:17 Support #27115 (Resolved): 15033-广州中西医结合-客户端界面退出卡住: jinking
10:17 Support #27115 (To Be Closed): 15033-广州中西医结合-客户端界面退出卡住: jinking
10:17 Support #27115 (Resolved): 15033-广州中西医结合-客户端界面退出卡住: jinking
10:18 Support #27178 (To Be Closed): 天津反馈单更新: jinking
10:18 Support #27220 (In Progress): 15098-江西省人民医院-标签打印数据统计: jinking
10:18 Support #27220 (Closed): 15098-江西省人民医院-标签打印数据统计: 15098-江西省人民医院-标签打印数据 jinking
10:18 Support #27175 (Feedback): 养志调配柜制标: shangdavid
10:17 Support #27170 (Resolved): 15080-六院总院之前标签打印出现的问题需要查询原因: jinking
10:16 Support #27217 (In Progress): 15107-武汉泰康-消耗耗材数据存在: jinking
10:16 Support #27217 (Resolved): 15107-武汉泰康-消耗耗材数据存在: jinking
10:16 Support #27217 (Closed): 15107-武汉泰康-消耗耗材数据存在: 15107-武汉泰康-消耗耗材数据存在 jinking
10:16 Support #27218 (In Progress): 调休一个小时: jinking
10:16 Support #27218 (Closed): 调休一个小时: 15106-武汉泰康-智能柜报错无法使用 jinking

2025-11-10

17:44 Support #26986: 养志调配柜发布跟进: 11/10 现场提供9件器械信息；器械标签模板内容现场确认中 wangkay
17:00 Support #27136 (Resolved): 11月报销填写: wangkay
09:19 Support #27136 (In Progress): 11月报销填写: wangkay
17:00 Support #27195 (In Progress): FSW15099 浙江省中医钱塘指纹识别缓慢: wangkay
17:00 Support #27195 (Closed): FSW15099 浙江省中医钱塘指纹识别缓慢: wangkay
16:43 Support #27194 (In Progress): 上海儿中心总院高值更新准备: shangdavid
16:43 Support #27194 (In Progress): 上海儿中心总院高值更新准备: shangdavid
16:42 Support #27193 (In Progress): 养志调配端口信息更新提供给现场，入网问题跟进: shangdavid
16:41 Support #27193 (Closed): 养志调配端口信息更新提供给现场，入网问题跟进: shangdavid
16:41 Support #27161 (Resolved): 11月报销填写: shangdavid
09:46 Support #27161 (In Progress): 11月报销填写: shangdavid
09:45 Support #27161 (Closed): 11月报销填写: shangdavid
15:55 Support #26960 (Resolved): 上海九院FSW跟进: wangkay
12:24 Support #26960 (In Progress): 上海九院FSW跟进: wangkay
11:48 Support #26960 (Resolved): 上海九院FSW跟进: wangkay
15:20 Support #27177 (Resolved): FSW15093 南方增城手术单状态异常: wangkay
13:42 Support #27177 (In Progress): FSW15093 南方增城手术单状态异常: wangkay
13:42 Support #27177 (Closed): FSW15093 南方增城手术单状态异常: wangkay
14:34 Support #27178 (Closed): 天津反馈单更新: 天津反馈单更新 jinking
14:27 Support #27134 (Resolved): FSW15071 钦州有操作日志无业务提交: wangkay
14:12 Support #27176: FSW15094 南方增城标签消耗异常: 11/10 1）取消耗同一条数据中包含同一标签的取消消耗和消耗信息。现场当前取消耗定时任务频率30秒一次。开发评估是否能够增加频率10秒一次
2）优化接口同时取到一个标签的取消消耗和消耗信息处理。
3）我们存在另一个问题：查询页面... wangkay
14:11 Support #27176 (Resolved): FSW15094 南方增城标签消耗异常: wangkay
13:41 Support #27176 (In Progress): FSW15094 南方增城标签消耗异常: wangkay
13:41 Support #27176 (Closed): FSW15094 南方增城标签消耗异常: wangkay
14:11 Support #27167: FSW15087 南方增城收不到手术单: 11/10 临时更新edes 1.14.11.21 wangkay
13:22 Support #27167 (Resolved): FSW15087 南方增城收不到手术单: wangkay
11:48 Support #27167 (In Progress): FSW15087 南方增城收不到手术单: wangkay
11:00 Support #27167 (Resolved): FSW15087 南方增城收不到手术单: wangkay
09:59 Support #27167 (In Progress): FSW15087 南方增城收不到手术单: wangkay
09:59 Support #27167 (Closed): FSW15087 南方增城收不到手术单: wangkay
11:48 Support #27175 (In Progress): 养志调配柜制标: shangdavid
11:48 Support #27175 (Feedback): 养志调配柜制标: shangdavid
11:48 Support #27174 (In Progress): 公司G30工控机镜像还原，ntp环境安装，新镜像制作: shangdavid
11:48 Support #27174 (Feedback): 公司G30工控机镜像还原，ntp环境安装，新镜像制作: shangdavid
11:47 Support #27157 (Resolved): 15048 15049 15068 九院标签打印出现重复标签问题: shangdavid
09:45 Support #27157: 15048 15049 15068 九院标签打印出现重复标签问题: 2025-11-07 1.5h 1)反馈单转工程单，取日志给开发调查；2）提供总院现场printer本地job定时任务配置文件截图给开发；3）需要现场有人提供远程更改定时配置为4分钟 shangdavid
09:40 Support #27157 (In Progress): 15048 15049 15068 九院标签打印出现重复标签问题: shangdavid
09:40 Support #27157 (Closed): 15048 15049 15068 九院标签打印出现重复标签问题: shangdavid
10:47 Support #27173 (In Progress): 岳阳市中心医院制标平台发布: jinking
10:45 Support #27173 (Closed): 岳阳市中心医院制标平台发布: 岳阳市中心医院制标平台发布 jinking
10:46 Support #27082 (To Be Closed): 上海松江养志康复医院1套调配柜发布: wangkay
09:50 Support #27082: 上海松江养志康复医院1套调配柜发布: 2025-11-07 5.5h 1）1套调配柜柜组平台基础数据配置；2）客户端调配柜2台工控机重装server 2016系统，离线发布完成；3）提供设备Mac和需开通端口信息给现场需要跟信息科申请入网和端口开放设置 shangdavid
09:42 Support #27082 (Resolved): 上海松江养志康复医院1套调配柜发布: shangdavid
09:26 Support #27082 (In Progress): 上海松江养志康复医院1套调配柜发布: shangdavid
09:25 Support #27082 (Resolved): 上海松江养志康复医院1套调配柜发布: shangdavid
10:44 Support #27123 (To Be Closed): 九院有一个上架单客户端看不到: wangkay
09:42 Support #27123: 九院有一个上架单客户端看不到: 2025-11-07 1h 1) 现场约远程处理，接口数据显示spd先发的上架单再发的制标数据出现问题，上架单收不到。重新补发上架单数据后恢复正常，已告知现场问题原因 shangdavid
09:25 Support #27123 (Resolved): 九院有一个上架单客户端看不到: shangdavid
10:41 Support #27115 (To Be Closed): 15033-广州中西医结合-客户端界面退出卡住: wangkay
10:28 Support #27115: 15033-广州中西医结合-客户端界面退出卡住: 11/7
已经取日志给开发查看问题，待开发回复，可能是硬件问题导致异常 jinking
10:40 Support #27110 (To Be Closed): 14999-海南省人民医院-综合平台-打印标签出现重复标签: wangkay
10:22 Support #27110: 14999-海南省人民医院-综合平台-打印标签出现重复标签: 11/7
开发回复：打到这一张，纸张用完了，打印机恢复后,重新查询打印任务的顺序,重新查询的情况下，有新的任务的顺序 jinking
10:39 Support #27116 (To Be Closed): 天津中医药大学附一更新记录更新: wangkay
10:38 Support #27118 (To Be Closed): 15045-广州中医药大学第一附属医院白云医院-客户端登录异常: wangkay
10:21 Support #27118: 15045-广州中医药大学第一附属医院白云医院-客户端登录异常: 11/7
看系统日志11/4 11:04:31 关机 - 11/5 14:38:19 重启，中间没有记录要么是没有设置上电自启动，或者工控机主板电池没电，工控机上电之后没有正常启动，需要现场去看下 jinking
10:37 Support #27117 (To Be Closed): 15046-广州中医药大学第一附属医院白云医院-用户未归还记录分科室显示: wangkay
10:23 Support #27117: 15046-广州中医药大学第一附属医院白云医院-用户未归还记录分科室显示: 11/7
功能就是这样设计的，如果想要修改这个功能，还是要按照流程提个需求单 jinking
10:36 Support #27125 (To Be Closed): 提交火车票: wangkay
10:36 Support #27124 (To Be Closed): 调休一个小时: wangkay
10:33 Support #27133 (To Be Closed): 南方增城更新: wangkay
09:21 Support #27133 (Resolved): 南方增城更新: wangkay
10:33 Support #27096 (To Be Closed): 岳阳新增制标发布安排: wangkay
10:33 Support #27105 (To Be Closed): FSW15038 浙江省中医指纹识别问题: wangkay
09:20 Support #27105 (Resolved): FSW15038 浙江省中医指纹识别问题: wangkay
10:33 Support #27106 (To Be Closed): FSW15037 南方增城需求网页修改批号: wangkay
10:33 Support #27104 (To Be Closed): FSW15043 广东省妇幼标签入柜不识别: wangkay
10:32 Support #27103 (To Be Closed): FSW15051 钦州人民B004间歇性登录失败: wangkay
10:29 Support #23829 (In Progress): 天津中医药附一备用服务器发布跟进: wangkay
10:27 Support #27172 (In Progress): 15082-协助查看介入室领用数据是否正常发送给SPD: jinking
10:27 Support #27172 (Closed): 15082-协助查看介入室领用数据是否正常发送给SPD: 15082-协助查看介入室领用数据是否正常发送给SPD jinking
10:27 Support #27171 (In Progress): 15078-六院菱商-提出他们已经把消耗的数据传送给到三瑞系统: jinking
10:27 Support #27171 (Closed): 15078-六院菱商-提出他们已经把消耗的数据传送给到三瑞系统: 15078-六院菱商-提出他们已经把消耗的数据传送给到三瑞系统 jinking
10:27 Support #27170 (In Progress): 15080-六院总院之前标签打印出现的问题需要查询原因: jinking
10:26 Support #27170 (Closed): 15080-六院总院之前标签打印出现的问题需要查询原因: 15080-六院总院之前标签打印出现的问题需要查询原因 jinking
10:19 Support #27126 (To Be Closed): 岳阳市中心医院视频时间问题处理: jinking
10:19 Support #27127 (To Be Closed): 岳阳中心医院指纹问题查看: jinking
10:19 Support #27128 (To Be Closed): 公司2台工控机系统安装: jinking
10:19 Support #27129 (To Be Closed): 武汉泰康医院上线问题沟通: jinking
10:19 Support #27130 (To Be Closed): 市一北院B020客户端备份: jinking
10:19 Support #27131 (To Be Closed): 15025-广州中医药大学第一附属医院白云医院-智能柜网络异常: jinking
10:19 Support #27132 (To Be Closed): 更新反馈单状态: jinking
10:11 Support #26717 (To Be Closed): FSW14862 南方增城品规未同步问题: wangkay
09:47 Support #27164 (In Progress): 现场发布文档整理上传teams: shangdavid
09:47 Support #27164 (In Progress): 现场发布文档整理上传teams: shangdavid
09:46 Support #27162 (In Progress): 市一北院12号楼6F 1套简版条码柜开不了门需远程检查: shangdavid
09:46 Support #27162 (Closed): 市一北院12号楼6F 1套简版条码柜开不了门需远程检查: shangdavid
09:38 Support #27054 (To Be Closed): 公司虚拟机发布调配柜，平台基础数据配置，柜组导出，srutil工具发布: shangdavid
09:38 Support #27054: 公司虚拟机发布调配柜，平台基础数据配置，柜组导出，srutil工具发布: 2025-11-06 2h 1)公司虚拟机发布调配柜，平台基础数据配置，柜组导出，srutil工具发布 shangdavid
09:25 Support #27054 (Resolved): 公司虚拟机发布调配柜，平台基础数据配置，柜组导出，srutil工具发布: shangdavid
09:38 Support #27151 (To Be Closed): 调休1小时: shangdavid
09:38 Support #27151: 调休1小时: 2025-11-06 1h 调休1小时 shangdavid
09:37 Support #27151 (Closed): 调休1小时: shangdavid
09:36 Support #27046 (To Be Closed): 14694 养志 7东条码柜退出登录后加载缓慢: shangdavid
09:36 Support #27046: 14694 养志 7东条码柜退出登录后加载缓慢: 2025-11-06 1h 1)条码柜安卓系统日志满了导致磁盘空间不足，重回新设置apk日志输出到制标工控机上解决问题，已恢复正常使用 shangdavid
09:26 Support #27046 (Resolved): 14694 养志 7东条码柜退出登录后加载缓慢: shangdavid
09:35 Support #27085 (To Be Closed): 15062 南方增城手术室客户端天线功率调整: shangdavid
09:35 Support #27085: 15062 南方增城手术室客户端天线功率调整: 2025-11-06 1h B001和B002按照现场要求已修改完成，现场测试正常 shangdavid
09:26 Support #27085 (Resolved): 15062 南方增城手术室客户端天线功率调整: shangdavid
09:32 Support #27081: 养志医院调配柜发布约时间，领加密狗，windows server 2016镜像准备，发布包准备: 2025-11-06 1h 1)养志医院调配柜发布约时间，领加密狗，windows server 2016镜像准备，发布包准备 shangdavid
09:32 Support #27121: 15053 南方增城协助调查是否领用数据发给SPD: 2025-11-06 0.5h 1)转工程单，远程给开发调查，发现是操作流程问题，同一标签被不同柜门误读产生移柜出的异常数据，mcims业务数据为移柜出不发送spd,已电话反馈给现场 shangdavid
09:29 Support #27084: 15055 标签没有制标任务: 2025-11-06 0.5h 1）转工程单给开发取日志，之后现场反馈spd已消耗无需再处理，可关闭 shangdavid

2025-11-07

18:06 Support #26960 (In Progress): 上海九院FSW跟进: wangkay
17:39 Support #26960 (Resolved): 上海九院FSW跟进: wangkay
18:05 Support #27136 (Resolved): 11月报销填写: wangkay
18:05 Support #27136 (Closed): 11月报销填写: wangkay
18:05 Support #27134: FSW15071 钦州有操作日志无业务提交: 11/7 有操作日志但无提交业务 wangkay
17:33 Support #27134 (In Progress): FSW15071 钦州有操作日志无业务提交: wangkay
17:33 Support #27134 (Closed): FSW15071 钦州有操作日志无业务提交: wangkay
18:03 Support #26986: 养志调配柜发布跟进: 11/7 现场离线发布，待入网和开通端口；公司待模拟制标数据和标签打印 wangkay
17:33 Support #27033 (To Be Closed): FSW15009 南方增城智能柜领用但SPD未显示: wangkay
15:44 Support #27033: FSW15009 南方增城智能柜领用但SPD未显示: 11/7 新标签灵敏度高，串读柜外。现场测试改功率 wangkay
09:35 Support #27033 (In Progress): FSW15009 南方增城智能柜领用但SPD未显示: wangkay
09:18 Support #27033 (To Be Closed): FSW15009 南方增城智能柜领用但SPD未显示: wangkay
15:46 Support #27133 (In Progress): 南方增城更新: wangkay
15:46 Support #27133 (Closed): 南方增城更新: wangkay
15:45 Support #27105: FSW15038 浙江省中医指纹识别问题: 11/7 排查无异常。反馈现场提供视频，时间点信息 wangkay
09:43 Support #27105 (In Progress): FSW15038 浙江省中医指纹识别问题: wangkay
09:42 Support #27105 (Closed): FSW15038 浙江省中医指纹识别问题: wangkay
15:44 Support #27132 (Closed): 更新反馈单状态: 更新反馈单状态 jinking
15:43 Support #27104: FSW15043 广东省妇幼标签入柜不识别: 11/7 排查未按任务制标，打印任务被删除 wangkay
11:55 Support #27104 (Resolved): FSW15043 广东省妇幼标签入柜不识别: wangkay
09:40 Support #27104 (In Progress): FSW15043 广东省妇幼标签入柜不识别: wangkay
09:40 Support #27104 (Closed): FSW15043 广东省妇幼标签入柜不识别: wangkay
15:42 Support #27131 (Closed): 15025-广州中医药大学第一附属医院白云医院-智能柜网络异常: 15025-广州中医药大学第一附属医院白云医院-智能柜网络异常 jinking
15:41 Support #27130 (Closed): 市一北院B020客户端备份: 市一北院B020客户端备份 jinking
15:39 Support #27129 (Closed): 武汉泰康医院上线问题沟通: 武汉泰康医院上线问题沟通 jinking
15:38 Support #27128 (Closed): 公司2台工控机系统安装: 公司2台工控机系统安装 jinking
15:37 Support #27127 (Closed): 岳阳中心医院指纹问题查看: 岳阳中心医院指纹问题查看 jinking
15:31 Support #27126 (Closed): 岳阳市中心医院视频时间问题处理: 岳阳市中心医院视频时间问题处理 jinking
15:21 Support #27125 (Resolved): 提交火车票: jinking
15:21 Support #27125 (Closed): 提交火车票: 提交火车票 jinking
15:21 Support #27124 (Resolved): 调休一个小时: jinking
15:21 Support #27124 (Closed): 调休一个小时: 调休一个小时 jinking
15:20 Support #27110 (Resolved): 14999-海南省人民医院-综合平台-打印标签出现重复标签: jinking
10:17 Support #27110 (In Progress): 14999-海南省人民医院-综合平台-打印标签出现重复标签: jinking
10:16 Support #27110 (Closed): 14999-海南省人民医院-综合平台-打印标签出现重复标签: 14999-海南省人民医院-综合平台-打印标签出现重复标签 jinking
15:20 Support #27116 (Resolved): 天津中医药大学附一更新记录更新: jinking
10:22 Support #27116 (In Progress): 天津中医药大学附一更新记录更新: jinking
10:22 Support #27116 (Closed): 天津中医药大学附一更新记录更新: 天津中医药大学附一更新记录更新 jinking
15:20 Support #27118 (Resolved): 15045-广州中医药大学第一附属医院白云医院-客户端登录异常: jinking
10:26 Support #27118 (In Progress): 15045-广州中医药大学第一附属医院白云医院-客户端登录异常: jinking
10:26 Support #27118 (Closed): 15045-广州中医药大学第一附属医院白云医院-客户端登录异常: 15045-广州中医药大学第一附属医院白云医院-客户端登录异常 jinking
15:20 Support #27117 (Resolved): 15046-广州中医药大学第一附属医院白云医院-用户未归还记录分科室显示: jinking
10:26 Support #27117 (In Progress): 15046-广州中医药大学第一附属医院白云医院-用户未归还记录分科室显示: jinking
10:26 Support #27117 (Closed): 15046-广州中医药大学第一附属医院白云医院-用户未归还记录分科室显示: 15046-广州中医药大学第一附属医院白云医院-用户未归还记录分科室显示 jinking
13:09 Support #27096 (Resolved): 岳阳新增制标发布安排: wangkay
09:23 Support #27096 (In Progress): 岳阳新增制标发布安排: wangkay
09:23 Support #27096 (Closed): 岳阳新增制标发布安排: wangkay
13:08 Support #26994 (To Be Closed): FSW14984 钦州B001柜全部出柜问题: wangkay
09:18 Support #26994: FSW14984 钦州B001柜全部出柜问题: 11/5 更换impinj wangkay
11:55 Support #27103: FSW15051 钦州人民B004间歇性登录失败: 11/7 平板ip冲突 wangkay
11:55 Support #27103 (Resolved): FSW15051 钦州人民B004间歇性登录失败: wangkay
09:39 Support #27103 (In Progress): FSW15051 钦州人民B004间歇性登录失败: wangkay
09:38 Support #27103 (Closed): FSW15051 钦州人民B004间歇性登录失败: wangkay
11:55 Support #27106: FSW15037 南方增城需求网页修改批号: 11/7 录错批号已发生多次，相关FSW14960 15017 15036 。无法通过接口获取品规进行更新，现场需要页面进行修改（syhl sygc ） wangkay
11:55 Support #27106 (Resolved): FSW15037 南方增城需求网页修改批号: wangkay
09:43 Support #27106 (In Progress): FSW15037 南方增城需求网页修改批号: wangkay
09:43 Support #27106 (Closed): FSW15037 南方增城需求网页修改批号: wangkay
11:04 Support #27109 (To Be Closed): 15040-海南-综合平台-打印重复标签: wangkay
10:30 Support #27109: 15040-海南-综合平台-打印重复标签: 11/6
打印机收到打印命令，后打印机暂停了，恢复后出标签了，下一次轮询，打印机收到新一轮的标签打印信息，该标签的打印命令重新发给打印机，导致打印了两次 jinking
10:29 Support #27109 (Resolved): 15040-海南-综合平台-打印重复标签: jinking
10:17 Support #27109 (In Progress): 15040-海南-综合平台-打印重复标签: jinking
10:16 Support #27109 (Closed): 15040-海南-综合平台-打印重复标签: 15040-海南-综合平台-打印重复标签 jinking
11:03 Support #27113 (To Be Closed): 15052-六院临港出现打印不出的问题: wangkay
10:18 Support #27113 (Resolved): 15052-六院临港出现打印不出的问题: jinking
10:18 Support #27113 (Closed): 15052-六院临港出现打印不出的问题: 15052-六院临港出现打印不出的问题 jinking
11:02 Support #27112 (To Be Closed): 天津第一人民医院更新: wangkay
11:02 Support #27112: 天津第一人民医院更新: /WEB-INF/web.xml sessiontimeout 1500 wangkay
10:18 Support #27112 (Resolved): 天津第一人民医院更新: jinking
10:18 Support #27112 (Closed): 天津第一人民医院更新: 天津第一人民医院周四更新 jinking
11:02 Support #26988 (To Be Closed): 公司工控机安装量产柜系统: wangkay
10:17 Support #26988 (Resolved): 公司工控机安装量产柜系统: jinking
11:00 Support #27123 (In Progress): 九院有一个上架单客户端看不到: shangdavid
11:00 Support #27123 (Resolved): 九院有一个上架单客户端看不到: wangkay
10:39 Support #27123 (In Progress): 九院有一个上架单客户端看不到: shangdavid
10:38 Support #27123 (Closed): 九院有一个上架单客户端看不到: shangdavid
11:00 Support #27046 (In Progress): 14694 养志 7东条码柜退出登录后加载缓慢: wangkay
10:58 Support #27046 (Resolved): 14694 养志 7东条码柜退出登录后加载缓慢: wangkay
10:58 Support #27046 (To Be Closed): 14694 养志 7东条码柜退出登录后加载缓慢: wangkay
10:58 Support #27086 (To Be Closed): 15054 上海九院需要新增科室: wangkay
10:57 Support #27084 (To Be Closed): 15055 标签没有制标任务: wangkay
10:28 Support #27084 (Resolved): 15055 标签没有制标任务: shangdavid
10:57 Support #27121 (To Be Closed): 15053 南方增城协助调查是否领用数据发给SPD: wangkay
10:32 Support #27121 (Resolved): 15053 南方增城协助调查是否领用数据发给SPD: shangdavid
10:32 Support #27121 (Closed): 15053 南方增城协助调查是否领用数据发给SPD: shangdavid
10:55 Support #27085 (In Progress): 15062 南方增城手术室客户端天线功率调整: wangkay
10:53 Support #27081 (To Be Closed): 养志医院调配柜发布约时间，领加密狗，windows server 2016镜像准备，发布包准备: wangkay
10:52 Support #27054 (In Progress): 公司虚拟机发布调配柜，平台基础数据配置，柜组导出，srutil工具发布: wangkay
10:31 Support #27030 (In Progress): 14988-深圳二院-7楼手术室02冰箱在紧急领用界面不会自动退出登录: jinking
10:31 Support #27030 (Resolved): 14988-深圳二院-7楼手术室02冰箱在紧急领用界面不会自动退出登录: jinking
10:31 Support #27031 (In Progress): 14987-深圳二院-7楼手术室01冰箱没关门触发自动退出登录: jinking
10:31 Support #27031 (Resolved): 14987-深圳二院-7楼手术室01冰箱没关门触发自动退出登录: jinking
10:31 Support #27111 (In Progress): 反馈单更新: jinking
10:30 Support #27111: 反馈单更新: 反馈单更新 jinking
10:17 Support #27111 (Resolved): 反馈单更新: jinking
10:17 Support #27111 (In Progress): 反馈单更新: jinking
10:16 Support #27111 (In Progress): 反馈单更新: 天津第一人民医院周四更新 jinking
10:30 Support #27082 (In Progress): 上海松江养志康复医院1套调配柜发布: shangdavid
10:22 Support #27115 (In Progress): 15033-广州中西医结合-客户端界面退出卡住: jinking
10:22 Support #27115 (Closed): 15033-广州中西医结合-客户端界面退出卡住: 15033-广州中西医结合-客户端界面退出卡住 jinking
10:17 Support #27073 (To Be Closed): 天津标签设置异常问题: jinking
10:17 Support #27075 (To Be Closed): 更新反馈单状态: jinking
10:17 Support #27074 (To Be Closed): 市一北院客户端发布完成，需要测试: jinking
10:17 Support #27072 (To Be Closed): 15035-武汉泰康-制标平台无法使用: jinking
09:22 Support #27094 (To Be Closed): 请假8小时: wangkay
09:22 Support #27094 (Closed): 请假8小时: wangkay
09:18 Support #27055 (To Be Closed): FSW15024 海南试剂冰箱自动打印标签2: wangkay
09:17 Support #27057 (To Be Closed): FSW14995 浙江省中医试剂用户赋权: wangkay
09:17 Support #27058 (To Be Closed): FSW15036 南方增城批号错误修改: wangkay
09:17 Support #27056 (To Be Closed): 武汉泰康VPN堡垒机连接测试: wangkay

2025-11-06

17:12 Support #27085 (Resolved): 15062 南方增城手术室客户端天线功率调整: shangdavid
16:42 Support #27085 (In Progress): 15062 南方增城手术室客户端天线功率调整: shangdavid
16:42 Support #27085 (Closed): 15062 南方增城手术室客户端天线功率调整: shangdavid
17:12 Support #27081 (Resolved): 养志医院调配柜发布约时间，领加密狗，windows server 2016镜像准备，发布包准备: shangdavid
15:13 Support #27081 (In Progress): 养志医院调配柜发布约时间，领加密狗，windows server 2016镜像准备，发布包准备: shangdavid
15:13 Support #27081 (Closed): 养志医院调配柜发布约时间，领加密狗，windows server 2016镜像准备，发布包准备: shangdavid
17:12 Support #27054 (Resolved): 公司虚拟机发布调配柜，平台基础数据配置，柜组导出，srutil工具发布: shangdavid
10:19 Support #27054: 公司虚拟机发布调配柜，平台基础数据配置，柜组导出，srutil工具发布: 2025-11-05 3.5h 1)公司虚拟机发布调配柜服务端平台 shangdavid
17:12 Support #27046 (Resolved): 14694 养志 7东条码柜退出登录后加载缓慢: shangdavid
15:12 Support #27046 (In Progress): 14694 养志 7东条码柜退出登录后加载缓慢: shangdavid
10:19 Support #27046 (Feedback): 14694 养志 7东条码柜退出登录后加载缓慢: shangdavid
17:12 Support #27036 (To Be Closed): 15018 九院北院有一个制标任务单需要取消删除: shangdavid
17:12 Support #26830 (To Be Closed): 14880 九院北院手术室机器出现网络报错: shangdavid
17:12 Support #26885 (To Be Closed): 14928 九院北院智能柜库存显示异常: shangdavid
17:12 Support #26909 (To Be Closed): 公司1台打印机调试: shangdavid
17:12 Support #27035 (To Be Closed): 花都医院B003人脸激活，B001更新sygcc: shangdavid
17:12 Support #26908 (To Be Closed): 养志调配柜发布培训: shangdavid
17:12 Support #27007 (To Be Closed): 市一北院2台视频工控机换工控机远程发布: shangdavid
17:12 Support #27008 (To Be Closed): 调休3小时: shangdavid
17:12 Support #27053 (To Be Closed): 岳阳1制标1东芝打印机调试: shangdavid
10:16 Support #27053: 岳阳1制标1东芝打印机调试: 2025-11-05 4h 1)岳阳1制标1东芝打印机(5770)调试完成 shangdavid
10:15 Support #27053 (Resolved): 岳阳1制标1东芝打印机调试: shangdavid
17:12 Support #27086 (Resolved): 15054 上海九院需要新增科室: shangdavid
17:10 Support #27086: 15054 上海九院需要新增科室: 2025-11-06 1h 1)新增科室已添加内外区域关联设置和总院打印机仓间科室设置。骨一病区有制标任务打印完成 shangdavid
16:43 Support #27086 (In Progress): 15054 上海九院需要新增科室: shangdavid
16:43 Support #27086 (Closed): 15054 上海九院需要新增科室: shangdavid
16:42 Support #27084 (In Progress): 15055 标签没有制标任务: shangdavid
16:42 Support #27084 (Closed): 15055 标签没有制标任务: shangdavid
15:20 Support #27082 (Closed): 上海松江养志康复医院1套调配柜发布: shangdavid
10:03 Support #27072: 15035-武汉泰康-制标平台无法使用: 11/5
万序发了很多的品规的数据，导致mcims查询堵塞异常，添加索引之后制标正常 jinking
09:59 Support #27072 (Resolved): 15035-武汉泰康-制标平台无法使用: jinking
09:59 Support #27072 (Closed): 15035-武汉泰康-制标平台无法使用: 15035-武汉泰康-制标平台无法使用 jinking
09:59 Support #27075 (Resolved): 更新反馈单状态: jinking
09:59 Support #27075 (Closed): 更新反馈单状态: 更新反馈单状态 jinking
09:59 Support #27074 (Resolved): 市一北院客户端发布完成，需要测试: jinking
09:59 Support #27074 (Closed): 市一北院客户端发布完成，需要测试: 市一北院客户端发布完成，需要测试 jinking
09:59 Support #27073 (Resolved): 天津标签设置异常问题: jinking
09:59 Support #27073 (Closed): 天津标签设置异常问题: 天津标签设置异常问题 jinking

2025-11-05

17:40 Support #27002 (Closed): 14609-试剂冰箱-5770标签漏读: admindev
17:40 Support #27001 (Closed): 13459-芜湖中医院-系统计费的问题需要处理: admindev
17:39 Support #26998 (Closed): 14985 浙江省中医湖滨院区有一批标签无法打印: admindev
17:39 Support #27000 (Closed): 更新反馈单状态: admindev
17:39 Support #27003 (Closed): 中山医院青浦分院条码柜发布: admindev
17:39 Support #26985 (Closed): 调休一个小时: admindev
17:39 Support #26984 (Closed): 工控机安装系统和问题沟通: admindev
17:39 Support #26987 (Closed): 14966-海南试剂冰箱-修改耗材状态: admindev
17:39 Support #26894 (Closed): 市一北院条码柜视频查询问题: admindev
17:39 Support #26952 (Closed): 14955-胸科医院-导管室有三个标签上架单没有收到: admindev
17:39 Support #27004 (Closed): 14943 市一北院2号楼10楼安卓条码柜读卡器刷卡反应缓慢: admindev
17:39 Support #26962 (Closed): G30一代柜系统镜像安装问题（K302镜像安装G30）: admindev
17:39 Support #26989 (Closed): 请假1小时: admindev
17:39 Support #26959 (Closed): 市一北院发布跟进: admindev
17:39 Support #27021 (Closed): 调休一个小时: admindev
17:39 Support #26981 (Closed): 公司G30工控机还原K302镜像测试，G30一代柜新镜像制作: admindev
17:39 Support #26993 (Closed): FSW14968 岳阳同步人员问题: admindev
17:38 Support #27029 (Closed): 14993-武汉泰康-扫码打印功能仓间无法自动出来: admindev
17:38 Support #26997 (Closed): FSW14991 岳阳同步人员问题2: admindev
17:38 Support #26956 (Closed): FSW14507 六院上药高值标签模板修改: admindev
17:38 Support #26957 (Closed): FSW14616 南方医院提交同时退出登录新需求: admindev
17:38 Support #26958 (Closed): FSW14810 粤北标签打印内容优化需求: admindev
17:38 Support #26914 (Closed): 14569 九院总院制标任务管理信息异常: admindev
17:38 Support #26938 (Closed): 广州妇儿应用服务器迁移: admindev
17:38 Support #27025 (Closed): 14992-武汉泰康-扫描打印功能无法使用: admindev
17:38 Support #26923 (Closed): 14940 浙江省中医院钱塘院区新增的智能柜指纹识别非常缓慢: admindev
17:38 Support #27032 (Closed): 武汉泰康现场反馈制标和上架单收不到: admindev
17:38 Support #27034 (Closed): FSW15017 南方增城录错批号修改: admindev
15:20 Support #27034 (To Be Closed): FSW15017 南方增城录错批号修改: wangkay
17:38 Support #26999 (Closed): FSW14990 钦州量产柜客户端自定义库存显示列不准确: admindev
15:21 Support #26999 (To Be Closed): FSW14990 钦州量产柜客户端自定义库存显示列不准确: wangkay
17:38 Support #27009 (Closed): 上海九院7号楼3楼智能柜扫码枪问题: admindev
17:38 Support #27022 (Closed): 天津第一人民医院周四更新沟通: admindev
17:38 Support #26963 (Closed): FSW14449 花都B001客户端异常退出且打开了音乐软件: admindev
15:21 Support #26963 (To Be Closed): FSW14449 花都B001客户端异常退出且打开了音乐软件: wangkay
17:38 Support #26983 (Closed): 市一北院报修更换工控机: admindev
17:38 Support #27006 (Closed): 广州妇儿客一代柜客户端和视频制表改服务器ip设置: admindev
17:31 Support #27056 (Resolved): 武汉泰康VPN堡垒机连接测试: wangkay
13:46 Support #27056 (Closed): 武汉泰康VPN堡垒机连接测试: wangkay
17:31 Support #27058 (Resolved): FSW15036 南方增城批号错误修改: wangkay
15:26 Support #27058 (Closed): FSW15036 南方增城批号错误修改: wangkay
15:21 Support #27057 (Resolved): FSW14995 浙江省中医试剂用户赋权: wangkay
14:18 Support #27057 (In Progress): FSW14995 浙江省中医试剂用户赋权: wangkay
14:17 Support #27057 (Closed): FSW14995 浙江省中医试剂用户赋权: wangkay
12:36 Support #27033: FSW15009 南方增城智能柜领用但SPD未显示: 11/5 现场使用了新标签。串读柜外rssi -72;按照Joe建议修改功率 wangkay
11:27 Support #27033 (In Progress): FSW15009 南方增城智能柜领用但SPD未显示: wangkay
12:29 Support #27043 (Feedback): 南方医院发布误操作问题处理: wangkay
11:27 Support #27043 (In Progress): 南方医院发布误操作问题处理: wangkay
11:27 Support #27043 (Feedback): 南方医院发布误操作问题处理: wangkay
09:20 Support #27043 (In Progress): 南方医院发布误操作问题处理: wangkay
09:19 Support #27043 (Feedback): 南方医院发布误操作问题处理: wangkay
11:27 Support #26994 (In Progress): FSW14984 钦州B001柜全部出柜问题: wangkay
11:26 Support #27055 (In Progress): FSW15024 海南试剂冰箱自动打印标签2: wangkay
11:26 Support #27055 (Closed): FSW15024 海南试剂冰箱自动打印标签2: wangkay
10:28 Support #27054 (In Progress): 公司虚拟机发布调配柜，平台基础数据配置，柜组导出，srutil工具发布: shangdavid
10:28 Support #27054 (Closed): 公司虚拟机发布调配柜，平台基础数据配置，柜组导出，srutil工具发布: shangdavid
10:27 Support #27053 (In Progress): 岳阳1制标1东芝打印机调试: shangdavid
10:27 Support #27053 (Closed): 岳阳1制标1东芝打印机调试: shangdavid
09:49 Support #26885: 14928 九院北院智能柜库存显示异常: 2025-11-04 0.25h 1)取日志上传nas高值开发，后续待跟进处理进度 shangdavid
09:41 Support #26885: 14928 九院北院智能柜库存显示异常: 2025-11-04 0.5h 1)取日志上传nas高值开发，后续待跟进处理进度 shangdavid
09:49 Support #26830: 14880 九院北院手术室机器出现网络报错: 2025-11-04 0.25h 1)取日志上传nas高值开发，后续待跟进处理进度 shangdavid
09:40 Support #26830: 14880 九院北院手术室机器出现网络报错: 2025-11-04 0.5h 1)取日志上传nas高值开发，后续待跟进处理进度 shangdavid
09:48 Support #26908: 养志调配柜发布培训: 2025-11-04 0.5h 1)养志调配柜发布培训 shangdavid
09:47 Support #26908 (Resolved): 养志调配柜发布培训: shangdavid
09:47 Support #26908 (In Progress): 养志调配柜发布培训: shangdavid
09:45 Support #26909: 公司1台打印机调试: 2025-11-04 1h 1)公司1台东芝打印机调试完成，小标签打印测试正常 shangdavid
09:44 Support #27035: 花都医院B003人脸激活，B001更新sygcc: 2025-11-04 1h 1)完成花都医院B003人脸激活，B001更新sygcc shangdavid
09:43 Support #27036: 15018 九院北院有一个制标任务单需要取消删除: 2025-11-04 1h 1)远程核实问题，制标任务单明细系数错误导致耗材数量成倍增加自动打印，告知现场暂停打印机；2）联系开发数据库清理制标数据，重启打印平台和打印机恢复正常打印 shangdavid
09:39 Support #27008: 调休3小时: 2025-11-04 3h 1)调休3小时 shangdavid
09:37 Support #27008: 调休3小时: 2025-11-04 调休3小时 shangdavid
09:38 Support #27007: 市一北院2台视频工控机换工控机远程发布: 2025-11-04 1h 市一北院2台视频工控机换工控机远程发布,客户端可以查询播放视频 shangdavid
09:23 Support #27046 (In Progress): 14694 养志 7东条码柜退出登录后加载缓慢: shangdavid
09:23 Support #27046 (Closed): 14694 养志 7东条码柜退出登录后加载缓慢: shangdavid

2025-11-04

18:01 Support #26909 (Resolved): 公司1台打印机调试: shangdavid
17:39 Support #26885 (Resolved): 14928 九院北院智能柜库存显示异常: shangdavid
08:25 Support #26885 (In Progress): 14928 九院北院智能柜库存显示异常: shangdavid
17:38 Support #26830 (Resolved): 14880 九院北院手术室机器出现网络报错: shangdavid
08:25 Support #26830 (In Progress): 14880 九院北院手术室机器出现网络报错: shangdavid
17:38 Support #27036 (Resolved): 15018 九院北院有一个制标任务单需要取消删除: shangdavid
17:38 Support #27036 (Closed): 15018 九院北院有一个制标任务单需要取消删除: shangdavid
15:49 Support #27035 (Resolved): 花都医院B003人脸激活，B001更新sygcc: shangdavid
14:05 Support #27035 (In Progress): 花都医院B003人脸激活，B001更新sygcc: shangdavid
14:05 Support #27035 (Closed): 花都医院B003人脸激活，B001更新sygcc: shangdavid
14:05 Support #27007 (Resolved): 市一北院2台视频工控机换工控机远程发布: shangdavid
08:28 Support #27007 (In Progress): 市一北院2台视频工控机换工控机远程发布: shangdavid
08:28 Support #27007 (Closed): 市一北院2台视频工控机换工控机远程发布: shangdavid
13:34 Support #26999 (Resolved): FSW14990 钦州量产柜客户端自定义库存显示列不准确: wangkay
13:32 Support #26963: FSW14449 花都B001客户端异常退出且打开了音乐软件: 11/4 提供发布包安排David更新；定时监控cpu输出日志 wangkay
13:31 Support #26963 (Resolved): FSW14449 花都B001客户端异常退出且打开了音乐软件: wangkay
13:16 Support #26994 (Resolved): FSW14984 钦州B001柜全部出柜问题: wangkay
13:16 Support #27033 (Resolved): FSW15009 南方增城智能柜领用但SPD未显示: wangkay
09:36 Support #27033 (In Progress): FSW15009 南方增城智能柜领用但SPD未显示: wangkay
09:36 Support #27033 (Closed): FSW15009 南方增城智能柜领用但SPD未显示: wangkay
13:13 Support #27034 (Resolved): FSW15017 南方增城录错批号修改: wangkay
13:13 Support #27034 (Closed): FSW15017 南方增城录错批号修改: wangkay
12:42 Support #26962 (To Be Closed): G30一代柜系统镜像安装问题（K302镜像安装G30）: wangkay
12:42 Support #26569 (In Progress): 南方医院发布跟进: wangkay
10:52 Support #27008 (Resolved): 调休3小时: wangkay
08:28 Support #27008 (In Progress): 调休3小时: shangdavid
08:28 Support #27008 (Closed): 调休3小时: shangdavid
10:52 Support #27006 (To Be Closed): 广州妇儿客一代柜客户端和视频制表改服务器ip设置: wangkay
08:37 Support #27006: 广州妇儿客一代柜客户端和视频制表改服务器ip设置: 2025-11-03 1.5h 广州妇儿客一代柜客户端和视频制表改服务器ip设置，还有珠江制标工控机连不上未作设置告知现场明日继续原操作 shangdavid
08:27 Support #27006 (Resolved): 广州妇儿客一代柜客户端和视频制表改服务器ip设置: shangdavid
08:27 Support #27006 (Closed): 广州妇儿客一代柜客户端和视频制表改服务器ip设置: shangdavid
10:51 Support #27009 (To Be Closed): 上海九院7号楼3楼智能柜扫码枪问题: wangkay
08:36 Support #27009: 上海九院7号楼3楼智能柜扫码枪问题: 2025-11-03 1h 联系现场排查确认为扫码枪连工控机的串口线脱落所致，重新接回去后初始化扫码枪后恢复使用 shangdavid
08:35 Support #27009 (Resolved): 上海九院7号楼3楼智能柜扫码枪问题: shangdavid
08:35 Support #27009 (Closed): 上海九院7号楼3楼智能柜扫码枪问题: shangdavid
10:51 Support #26923 (To Be Closed): 14940 浙江省中医院钱塘院区新增的智能柜指纹识别非常缓慢: wangkay
08:33 Support #26923: 14940 浙江省中医院钱塘院区新增的智能柜指纹识别非常缓慢: 2025-11-03 0.5h 现场反馈已指导医护人员拔掉otg线恢复正常使用，日志已给开发后续继续调查原因 shangdavid
08:25 Support #26923 (Resolved): 14940 浙江省中医院钱塘院区新增的智能柜指纹识别非常缓慢: shangdavid
10:51 Support #26914 (To Be Closed): 14569 九院总院制标任务管理信息异常: wangkay
08:34 Support #26914: 14569 九院总院制标任务管理信息异常: 2025-11-03 0.5h spd和睿智数据报表问题跟智能柜无关，现场反馈勿需跟进处理可关闭 shangdavid
10:50 Support #26981 (To Be Closed): 公司G30工控机还原K302镜像测试，G30一代柜新镜像制作: wangkay
08:32 Support #26981: 公司G30工控机还原K302镜像测试，G30一代柜新镜像制作: 2025-11-03 1.5h 公司G30工控机还原K302镜像测试，G30一代柜新镜像制作完成，还原测试正常 shangdavid
10:50 Support #27004 (To Be Closed): 14943 市一北院2号楼10楼安卓条码柜读卡器刷卡反应缓慢: wangkay
08:31 Support #27004: 14943 市一北院2号楼10楼安卓条码柜读卡器刷卡反应缓慢: 2025-11-03 1h demo测试hf后判断为硬件问题，告知现场找硬件组解决，反馈单转joe shangdavid
10:49 Support #26894 (To Be Closed): 市一北院条码柜视频查询问题: wangkay
08:30 Support #26894: 市一北院条码柜视频查询问题: 2025-11-03 1h 现最后4台设备视频摄像头设置 shangdavid
10:49 Support #26998 (To Be Closed): 14985 浙江省中医湖滨院区有一批标签无法打印: wangkay
08:29 Support #26998: 14985 浙江省中医湖滨院区有一批标签无法打印: 2025-11-03 1h 现场制标工控机网络问题，现场排查网络后远程重启打印服务后恢复正常打印 shangdavid
10:48 Support #26953 (In Progress): 胸科医院高值冰箱发布: wangkay
10:47 Support #26953 (New): 胸科医院高值冰箱发布: wangkay
10:47 Support #26983 (To Be Closed): 市一北院报修更换工控机: wangkay
09:21 Support #26983 (Resolved): 市一北院报修更换工控机: jinking
10:47 Support #27022 (To Be Closed): 天津第一人民医院周四更新沟通: wangkay
10:42 Support #27022: 天津第一人民医院周四更新沟通: 11/3
更新内容:mcims mcims-web sygc sygcc,和现场沟通更新时间周四更新 jinking
09:21 Support #27022 (Resolved): 天津第一人民医院周四更新沟通: jinking
09:20 Support #27022 (Closed): 天津第一人民医院周四更新沟通: 天津第一人民医院周四更新沟通 jinking
10:46 Support #27021 (To Be Closed): 调休一个小时: wangkay
09:21 Support #27021 (Resolved): 调休一个小时: jinking
09:19 Support #27021 (Closed): 调休一个小时: 调休一个小时 jinking
10:46 Support #27032 (To Be Closed): 武汉泰康现场反馈制标和上架单收不到: wangkay
09:37 Support #27032 (Resolved): 武汉泰康现场反馈制标和上架单收不到: jinking
09:36 Support #27032: 武汉泰康现场反馈制标和上架单收不到: 11/3
查看日志和中间库，没有查看spd的上架单信息，已经反馈现场，spd那边需要设置 jinking
09:34 Support #27032 (Closed): 武汉泰康现场反馈制标和上架单收不到: 武汉泰康现场反馈制标和上架单收不到 jinking
10:45 Support #27025 (To Be Closed): 14992-武汉泰康-扫描打印功能无法使用: wangkay
09:33 Support #27025 (Resolved): 14992-武汉泰康-扫描打印功能无法使用: jinking
09:23 Support #27025 (Closed): 14992-武汉泰康-扫描打印功能无法使用: 14992-武汉泰康-扫描打印功能无法使用 jinking
10:43 Support #27029 (To Be Closed): 14993-武汉泰康-扫码打印功能仓间无法自动出来: wangkay
09:32 Support #27029 (Resolved): 14993-武汉泰康-扫码打印功能仓间无法自动出来: jinking
09:29 Support #27029: 14993-武汉泰康-扫码打印功能仓间无法自动出来: 11/3
和现场沟通问题，远程查看，应该是和权限有关，需要开发优化 jinking
09:28 Support #27029 (Closed): 14993-武汉泰康-扫码打印功能仓间无法自动出来: 14993-武汉泰康-扫码打印功能仓间无法自动出来 jinking
10:40 Support #26938 (To Be Closed): 广州妇儿应用服务器迁移: wangkay
10:40 Support #26989 (To Be Closed): 请假1小时: wangkay
10:40 Support #26958 (To Be Closed): FSW14810 粤北标签打印内容优化需求: wangkay
10:40 Support #26957 (To Be Closed): FSW14616 南方医院提交同时退出登录新需求: wangkay
10:40 Support #26956 (To Be Closed): FSW14507 六院上药高值标签模板修改: wangkay
10:39 Support #26997 (To Be Closed): FSW14991 岳阳同步人员问题2: wangkay
10:39 Support #26993 (To Be Closed): FSW14968 岳阳同步人员问题: wangkay
09:37 Support #27031 (In Progress): 14987-深圳二院-7楼手术室01冰箱没关门触发自动退出登录: jinking
09:32 Support #27031 (Resolved): 14987-深圳二院-7楼手术室01冰箱没关门触发自动退出登录: jinking
09:32 Support #27031: 14987-深圳二院-7楼手术室01冰箱没关门触发自动退出登录: 11/3
和现场沟通，取日志，待堡垒机下载日志 jinking
09:31 Support #27031 (Closed): 14987-深圳二院-7楼手术室01冰箱没关门触发自动退出登录: 14987-深圳二院-7楼手术室01冰箱没关门触发自动退出登录 jinking
09:37 Support #27030 (In Progress): 14988-深圳二院-7楼手术室02冰箱在紧急领用界面不会自动退出登录: jinking
09:32 Support #27030 (Resolved): 14988-深圳二院-7楼手术室02冰箱在紧急领用界面不会自动退出登录: jinking
09:32 Support #27030: 14988-深圳二院-7楼手术室02冰箱在紧急领用界面不会自动退出登录: 11/3
和现场沟通，取日志，待堡垒机下载日志 jinking
09:30 Support #27030 (Closed): 14988-深圳二院-7楼手术室02冰箱在紧急领用界面不会自动退出登录: 14988-深圳二院-7楼手术室02冰箱在紧急领用界面不会自动退出登录 jinking
09:21 Support #26959 (To Be Closed): 市一北院发布跟进: wangkay
09:18 Support #27000 (To Be Closed): 更新反馈单状态: jinking
09:18 Support #27001 (To Be Closed): 13459-芜湖中医院-系统计费的问题需要处理: jinking
09:18 Support #27002 (To Be Closed): 14609-试剂冰箱-5770标签漏读: jinking

2025-11-03

20:02 Support #26938 (Resolved): 广州妇儿应用服务器迁移: wangkay
10:17 Support #26938: 广州妇儿应用服务器迁移: 10/31 SPD应用服务器已迁移，我们服务器11/3迁移 wangkay
16:39 Support #27004 (Resolved): 14943 市一北院2号楼10楼安卓条码柜读卡器刷卡反应缓慢: shangdavid
15:41 Support #27004 (In Progress): 14943 市一北院2号楼10楼安卓条码柜读卡器刷卡反应缓慢: shangdavid
15:41 Support #27004 (Closed): 14943 市一北院2号楼10楼安卓条码柜读卡器刷卡反应缓慢: shangdavid
15:42 Support #26914 (Resolved): 14569 九院总院制标任务管理信息异常: shangdavid
15:42 Support #26914 (In Progress): 14569 九院总院制标任务管理信息异常: shangdavid
15:41 Support #26885 (Feedback): 14928 九院北院智能柜库存显示异常: shangdavid
15:41 Support #26830 (Feedback): 14880 九院北院手术室机器出现网络报错: shangdavid
15:40 Support #26981 (Resolved): 公司G30工控机还原K302镜像测试，G30一代柜新镜像制作: shangdavid
09:45 Support #26981 (In Progress): 公司G30工控机还原K302镜像测试，G30一代柜新镜像制作: shangdavid
09:45 Support #26981 (Closed): 公司G30工控机还原K302镜像测试，G30一代柜新镜像制作: shangdavid
15:16 Support #27003 (To Be Closed): 中山医院青浦分院条码柜发布: wangkay
15:08 Support #27003 (Closed): 中山医院青浦分院条码柜发布: 中山医院青浦分院条码柜发布 jinking
15:07 Support #27002 (Closed): 14609-试剂冰箱-5770标签漏读: 14609-试剂冰箱-5770标签漏读 jinking
15:06 Support #27001 (Closed): 13459-芜湖中医院-系统计费的问题需要处理: 13459-芜湖中医院-系统计费的问题需要处理 jinking
15:06 Support #27000 (Closed): 更新反馈单状态: 更新反馈单状态 jinking
14:32 Support #26997: FSW14991 岳阳同步人员问题2: 11/3 同步人员部分柜子有柜子权限，无柜门权限 wangkay
14:31 Support #26997 (Resolved): FSW14991 岳阳同步人员问题2: wangkay
12:39 Support #26997 (In Progress): FSW14991 岳阳同步人员问题2: wangkay
12:39 Support #26997 (Closed): FSW14991 岳阳同步人员问题2: wangkay
14:31 Support #26993: FSW14968 岳阳同步人员问题: 11/3 新增科室，先删除后增加bug wangkay
14:31 Support #26993 (Resolved): FSW14968 岳阳同步人员问题: wangkay
11:03 Support #26993 (In Progress): FSW14968 岳阳同步人员问题: wangkay
11:03 Support #26993 (Closed): FSW14968 岳阳同步人员问题: wangkay
14:26 Support #26894 (Resolved): 市一北院条码柜视频查询问题: shangdavid
09:43 Support #26894 (In Progress): 市一北院条码柜视频查询问题: shangdavid
09:43 Support #26894: 市一北院条码柜视频查询问题: 2025-10-30 1h 1)18套条码柜已完成14套条码柜的视频检查与设置，还有4台抽空继续看一下 shangdavid
14:04 Support #26985 (To Be Closed): 调休一个小时: jinking
11:38 Support #26985 (Closed): 调休一个小时: admindev
10:37 Support #26985 (To Be Closed): 调休一个小时: wangkay
10:19 Support #26985 (Resolved): 调休一个小时: jinking
10:18 Support #26985 (Closed): 调休一个小时: 调休一个小时 jinking
14:04 Support #26984 (To Be Closed): 工控机安装系统和问题沟通: jinking
11:25 Support #26984 (Closed): 工控机安装系统和问题沟通: admindev
10:38 Support #26984 (To Be Closed): 工控机安装系统和问题沟通: wangkay
10:28 Support #26984: 工控机安装系统和问题沟通: 10/31
G30工控机，用K302镜像安装有问题，换K302工控机安装系统正常 jinking
10:19 Support #26984 (Resolved): 工控机安装系统和问题沟通: jinking
10:18 Support #26984 (Closed): 工控机安装系统和问题沟通: 工控机安装系统和问题沟通 jinking
14:04 Support #26987 (To Be Closed): 14966-海南试剂冰箱-修改耗材状态: jinking
11:12 Support #26987 (Closed): 14966-海南试剂冰箱-修改耗材状态: admindev
10:38 Support #26987 (To Be Closed): 14966-海南试剂冰箱-修改耗材状态: wangkay
10:19 Support #26987 (Resolved): 14966-海南试剂冰箱-修改耗材状态: jinking
10:19 Support #26987 (Closed): 14966-海南试剂冰箱-修改耗材状态: 14966-海南试剂冰箱-修改耗材状态 jinking
14:04 Support #26952 (To Be Closed): 14955-胸科医院-导管室有三个标签上架单没有收到: jinking
11:12 Support #26952 (Closed): 14955-胸科医院-导管室有三个标签上架单没有收到: admindev
10:38 Support #26952 (To Be Closed): 14955-胸科医院-导管室有三个标签上架单没有收到: wangkay
10:24 Support #26952: 14955-胸科医院-导管室有三个标签上架单没有收到: 10/31
数据异常，上架单没有收到，spd重新发送上架单，用异常处理功能处理完成 jinking
10:16 Support #26952 (Resolved): 14955-胸科医院-导管室有三个标签上架单没有收到: jinking
14:04 Support #26784 (Feedback): 14698-江西省人民医院-人脸不识别: jinking
10:39 Support #26784 (In Progress): 14698-江西省人民医院-人脸不识别: wangkay
10:25 Support #26784: 14698-江西省人民医院-人脸不识别: 10/31
开发回复：中山六院也是这个问题，问题现象知道，但应该没那么快能查到原因并解决，待处理 jinking
10:18 Support #26784 (Resolved): 14698-江西省人民医院-人脸不识别: jinking
13:52 Support #26999 (In Progress): FSW14990 钦州量产柜客户端自定义库存显示列不准确: wangkay
13:51 Support #26999 (Closed): FSW14990 钦州量产柜客户端自定义库存显示列不准确: wangkay
13:11 Support #26998 (Resolved): 14985 浙江省中医湖滨院区有一批标签无法打印: shangdavid
13:11 Support #26998 (Closed): 14985 浙江省中医湖滨院区有一批标签无法打印: shangdavid
11:39 Support #26973 (Closed): 调休一天: admindev
10:41 Support #26973 (To Be Closed): 调休一天: wangkay
09:26 Support #26973: 调休一天: 2025-10-31 8h 调休一天 shangdavid
09:25 Support #26973 (Resolved): 调休一天: shangdavid
09:25 Support #26973 (Closed): 调休一天: shangdavid
11:39 Support #26910 (Closed): 浙江省中医冰箱给护士账号权限设置: admindev
10:41 Support #26910 (To Be Closed): 浙江省中医冰箱给护士账号权限设置: wangkay
09:36 Support #26910: 浙江省中医冰箱给护士账号权限设置: 2025-10-30 1.5h 1)浙江省中医冰箱给护士账号权限设置 shangdavid
11:39 Support #26667 (Closed): 14841 九院北院需要修改三个柜子的所属科室: admindev
10:41 Support #26667 (To Be Closed): 14841 九院北院需要修改三个柜子的所属科室: wangkay
09:34 Support #26667: 14841 九院北院需要修改三个柜子的所属科室: 2025-10-30 1h 1)使用之前开发提供多个sql修改三个柜子的所属科室：B007为2号楼4楼，B008为5号楼2楼。B009为2号楼4楼02 shangdavid
11:39 Support #26954 (Closed): 调休一天: admindev
10:26 Support #26954 (To Be Closed): 调休一天: jinking
11:39 Support #26872 (Closed): 中山医院青浦分院条码柜发布: admindev
10:26 Support #26872 (To Be Closed): 中山医院青浦分院条码柜发布: jinking
11:39 Support #26920 (Closed): 14941 九院北院有两个上架单位置错误: admindev
10:41 Support #26920 (To Be Closed): 14941 九院北院有两个上架单位置错误: wangkay
09:35 Support #26920: 14941 九院北院有两个上架单位置错误: 2025-10-30 1h 1)开发提供方法没数据库中改上架单位置名名称信息 shangdavid
11:31 Support #26664 (Closed): 钦州人民上线支持: admindev
10:17 Support #26664 (To Be Closed): 钦州人民上线支持: wangkay
11:31 Support #26932 (Closed): FSW14937 岳阳中心医院清库切正式库: admindev
10:32 Support #26932 (To Be Closed): FSW14937 岳阳中心医院清库切正式库: wangkay
11:26 Support #26978 (Closed): 14973 九院北院手术室需要增加一个科室: admindev
10:41 Support #26978 (To Be Closed): 14973 九院北院手术室需要增加一个科室: wangkay
09:42 Support #26978 (Resolved): 14973 九院北院手术室需要增加一个科室: shangdavid
09:42 Support #26978: 14973 九院北院手术室需要增加一个科室: 2025-10-30 1.5h 1）和现场确认新增科室名称和科室代码；2）scms平台新增科室做内外科室关联；3）北院打印机添加新增科室仓间信息 shangdavid
09:40 Support #26978 (Closed): 14973 九院北院手术室需要增加一个科室: shangdavid
11:25 Support #26921 (Closed): 14951 九院总院科室库存数据显示不准确: admindev
10:41 Support #26921 (To Be Closed): 14951 九院总院科室库存数据显示不准确: wangkay
09:38 Support #26921: 14951 九院总院科室库存数据显示不准确: 2025-10-30 1h 1）转工程单给开发；2）连远程给开发调查反馈为取接口数据问题，需要更新版本解决 shangdavid
11:14 Support #26933 (Closed): FSW14945 岳阳对接海遇正式库获取基础信息数据量问题: admindev
10:32 Support #26933 (To Be Closed): FSW14945 岳阳对接海遇正式库获取基础信息数据量问题: wangkay
11:12 Support #26934 (Closed): 岳阳同步基础信息频率检查: admindev
10:32 Support #26934 (To Be Closed): 岳阳同步基础信息频率检查: wangkay
11:12 Support #26935 (Closed): FSW14952 花都人民B003更换平板发布: admindev
10:32 Support #26935 (To Be Closed): FSW14952 花都人民B003更换平板发布: wangkay
11:12 Support #26955 (Closed): FSW14964 花都人医B003视频播放异常: admindev
10:33 Support #26955 (To Be Closed): FSW14964 花都人医B003视频播放异常: wangkay
11:12 Support #26948 (Closed): FSW14960 南方增城批号录错需要修改: admindev
10:33 Support #26948 (To Be Closed): FSW14960 南方增城批号录错需要修改: wangkay
11:12 Support #26854 (Closed): 天津中医药附一更新安排: admindev
11:04 Support #26854 (To Be Closed): 天津中医药附一更新安排: wangkay
11:12 Support #26922 (Closed): 14939 九院总院7号楼高值耗材智能柜出现拉取库存缓慢的问题: admindev
10:41 Support #26922 (To Be Closed): 14939 九院总院7号楼高值耗材智能柜出现拉取库存缓慢的问题: wangkay
09:39 Support #26922: 14939 九院总院7号楼高值耗材智能柜出现拉取库存缓慢的问题: 2025-10-30 1h 1）转工程单取日志给开发；2）连远程给开发调查反馈为版本问题，需要更新解决 shangdavid
11:04 Support #26994 (In Progress): FSW14984 钦州B001柜全部出柜问题: wangkay
11:04 Support #26994 (Closed): FSW14984 钦州B001柜全部出柜问题: wangkay
10:53 Support #26990: 胸科高值冰箱发布跟进: 无电源网络推迟 wangkay
10:53 Support #26990 (Closed): 胸科高值冰箱发布跟进: wangkay
10:52 Support #26574: 上海九院发布跟进: 九院浦东发布推迟 wangkay
10:47 Support #26989 (Resolved): 请假1小时: wangkay
10:47 Support #26989 (Closed): 请假1小时: wangkay
10:47 Support #26958 (Resolved): FSW14810 粤北标签打印内容优化需求: wangkay
10:47 Support #26957 (Resolved): FSW14616 南方医院提交同时退出登录新需求: wangkay
10:47 Support #26956 (Resolved): FSW14507 六院上药高值标签模板修改: wangkay
10:21 Support #26988 (In Progress): 公司工控机安装量产柜系统: jinking
10:21 Support #26988 (Closed): 公司工控机安装量产柜系统: 公司工控机安装量产柜系统 jinking
10:20 Support #26983 (In Progress): 市一北院报修更换工控机: jinking
10:19 Support #26983 (Resolved): 市一北院报修更换工控机: jinking
10:17 Support #26983 (Closed): 市一北院报修更换工控机: 14966-海南试剂冰箱-修改耗材状态 jinking
10:18 Support #26986 (In Progress): 养志调配柜发布跟进: wangkay
10:18 Support #26986 (Feedback): 养志调配柜发布跟进: wangkay
10:18 Support #26963: FSW14449 花都B001客户端异常退出且打开了音乐软件: 待更新 wangkay
09:46 Support #26099 (Closed): 14453 花都人民医院指纹识别效率低: shangdavid
09:46 Support #26099: 14453 花都人民医院指纹识别效率低: 和现场确认没再发生问题，先关闭 shangdavid
09:46 Support #26100 (Closed): 14454 花都人民医院人脸识别效率优化: 和现场确认没再发生问题，先关闭 shangdavid
09:44 Support #26909 (In Progress): 公司1台打印机调试: shangdavid
09:44 Support #26923 (In Progress): 14940 浙江省中医院钱塘院区新增的智能柜指纹识别非常缓慢: shangdavid

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