活动
从 2025-10-28 到 2025-11-06
2025-11-06
- 17:12 Support #27085 (Resolved): 15062 南方增城手术室客户端天线功率调整
- 16:42 Support #27085 (In Progress): 15062 南方增城手术室客户端天线功率调整
- 16:42 Support #27085 (Closed): 15062 南方增城手术室客户端天线功率调整
- 17:12 Support #27081 (Resolved): 养志医院调配柜发布约时间，领加密狗，windows server 2016镜像准备，发布包准备
- 15:13 Support #27081 (In Progress): 养志医院调配柜发布约时间，领加密狗，windows server 2016镜像准备，发布包准备
- 15:13 Support #27081 (Closed): 养志医院调配柜发布约时间，领加密狗，windows server 2016镜像准备，发布包准备
- 17:12 Support #27054 (Resolved): 公司虚拟机发布调配柜，平台基础数据配置，柜组导出，srutil工具发布
- 10:19 Support #27054: 公司虚拟机发布调配柜，平台基础数据配置，柜组导出，srutil工具发布
- 2025-11-05 3.5h 1)公司虚拟机发布调配柜服务端平台
- 17:12 Support #27046 (Resolved): 14694 养志 7东 条码柜退出登录后加载缓慢
- 15:12 Support #27046 (In Progress): 14694 养志 7东 条码柜退出登录后加载缓慢
- 10:19 Support #27046 (Feedback): 14694 养志 7东 条码柜退出登录后加载缓慢
- 17:12 Support #27036 (To Be Closed): 15018 九院北院有一个制标任务单需要取消删除
- 17:12 Support #26830 (To Be Closed): 14880 九院北院手术室机器出现网络报错
- 17:12 Support #26885 (To Be Closed): 14928 九院北院智能柜库存显示异常
- 17:12 Support #26909 (To Be Closed): 公司1台打印机调试
- 17:12 Support #27035 (To Be Closed): 花都医院B003人脸激活，B001更新sygcc
- 17:12 Support #26908 (To Be Closed): 养志调配柜发布培训
- 17:12 Support #27007 (To Be Closed): 市一北院2台视频工控机换工控机远程发布
- 17:12 Support #27008 (To Be Closed): 调休3小时
- 17:12 Support #27053 (To Be Closed): 岳阳1制标1东芝打印机调试
- 10:16 Support #27053: 岳阳1制标1东芝打印机调试
- 2025-11-05 4h 1)岳阳1制标1东芝打印机(5770)调试完成
- 10:15 Support #27053 (Resolved): 岳阳1制标1东芝打印机调试
- 17:12 Support #27086 (Resolved): 15054 上海九院需要新增科室
- 17:10 Support #27086: 15054 上海九院需要新增科室
- 2025-11-06 1h 1)新增科室已添加内外区域关联设置和总院打印机仓间科室设置。骨一病区有制标任务打印完成
- 16:43 Support #27086 (In Progress): 15054 上海九院需要新增科室
- 16:43 Support #27086 (Closed): 15054 上海九院需要新增科室
- 16:42 Support #27084 (In Progress): 15055 标签没有制标任务
- 16:42 Support #27084 (Closed): 15055 标签没有制标任务
- 15:20 Support #27082 (Closed): 上海松江养志康复医院1套调配柜发布
- 10:03 Support #27072: 15035-武汉泰康-制标平台无法使用
- 11/5
万序发了很多的品规的数据，导致mcims查询堵塞异常，添加索引之后制标正常 - 09:59 Support #27072 (Resolved): 15035-武汉泰康-制标平台无法使用
- 09:59 Support #27072 (Closed): 15035-武汉泰康-制标平台无法使用
- 15035-武汉泰康-制标平台无法使用
- 09:59 Support #27075 (Resolved): 更新反馈单状态
- 09:59 Support #27075 (Closed): 更新反馈单状态
- 更新反馈单状态
- 09:59 Support #27074 (Resolved): 市一北院客户端发布完成，需要测试
- 09:59 Support #27074 (Closed): 市一北院客户端发布完成，需要测试
- 市一北院客户端发布完成，需要测试
- 09:59 Support #27073 (Resolved): 天津标签设置异常问题
- 09:59 Support #27073 (Closed): 天津标签设置异常问题
- 天津标签设置异常问题
2025-11-05
- 17:40 Support #27002 (Closed): 14609-试剂冰箱-5770标签漏读
- 17:40 Support #27001 (Closed): 13459-芜湖中医院-系统计费的问题需要处理
- 17:39 Support #26998 (Closed): 14985 浙江省中医湖滨院区有一批标签无法打印
- 17:39 Support #27000 (Closed): 更新反馈单状态
- 17:39 Support #27003 (Closed): 中山医院青浦分院条码柜发布
- 17:39 Support #26985 (Closed): 调休一个小时
- 17:39 Support #26984 (Closed): 工控机安装系统和问题沟通
- 17:39 Support #26987 (Closed): 14966-海南试剂冰箱-修改耗材状态
- 17:39 Support #26894 (Closed): 市一北院条码柜视频查询问题
- 17:39 Support #26952 (Closed): 14955-胸科医院-导管室有三个标签上架单没有收到
- 17:39 Support #27004 (Closed): 14943 市一北院2号楼10楼安卓条码柜读卡器刷卡反应缓慢
- 17:39 Support #26962 (Closed): G30一代柜系统镜像安装问题（K302镜像安装G30）
- 17:39 Support #26989 (Closed): 请假1小时
- 17:39 Support #26959 (Closed): 市一北院发布跟进
- 17:39 Support #27021 (Closed): 调休一个小时
- 17:39 Support #26981 (Closed): 公司G30工控机还原K302镜像测试，G30一代柜新镜像制作
- 17:39 Support #26993 (Closed): FSW14968 岳阳同步人员问题
- 17:38 Support #27029 (Closed): 14993-武汉泰康-扫码打印功能仓间无法自动出来
- 17:38 Support #26997 (Closed): FSW14991 岳阳同步人员问题2
- 17:38 Support #26956 (Closed): FSW14507 六院上药高值标签模板修改
- 17:38 Support #26957 (Closed): FSW14616 南方医院提交同时退出登录新需求
- 17:38 Support #26958 (Closed): FSW14810 粤北标签打印内容优化需求
- 17:38 Support #26914 (Closed): 14569 九院总院制标任务管理信息异常
- 17:38 Support #26938 (Closed): 广州妇儿应用服务器迁移
- 17:38 Support #27025 (Closed): 14992-武汉泰康-扫描打印功能无法使用
- 17:38 Support #26923 (Closed): 14940 浙江省中医院钱塘院区新增的智能柜指纹识别非常缓慢
- 17:38 Support #27032 (Closed): 武汉泰康现场反馈制标和上架单收不到
- 17:38 Support #27034 (Closed): FSW15017 南方增城录错批号修改
- 15:20 Support #27034 (To Be Closed): FSW15017 南方增城录错批号修改
- 17:38 Support #26999 (Closed): FSW14990 钦州量产柜客户端自定义库存显示列不准确
- 15:21 Support #26999 (To Be Closed): FSW14990 钦州量产柜客户端自定义库存显示列不准确
- 17:38 Support #27009 (Closed): 上海九院7号楼3楼智能柜扫码枪问题
- 17:38 Support #27022 (Closed): 天津第一人民医院周四更新沟通
- 17:38 Support #26963 (Closed): FSW14449 花都B001客户端异常退出且打开了音乐软件
- 15:21 Support #26963 (To Be Closed): FSW14449 花都B001客户端异常退出且打开了音乐软件
- 17:38 Support #26983 (Closed): 市一北院报修更换工控机
- 17:38 Support #27006 (Closed): 广州妇儿客一代柜客户端和视频制表改服务器ip设置
- 17:31 Support #27056 (Resolved): 武汉泰康VPN堡垒机连接测试
- 13:46 Support #27056 (Closed): 武汉泰康VPN堡垒机连接测试
- 17:31 Support #27058 (Resolved): FSW15036 南方增城批号错误修改
- 15:26 Support #27058 (Closed): FSW15036 南方增城批号错误修改
- 15:21 Support #27057 (Resolved): FSW14995 浙江省中医试剂用户赋权
- 14:18 Support #27057 (In Progress): FSW14995 浙江省中医试剂用户赋权
- 14:17 Support #27057 (Closed): FSW14995 浙江省中医试剂用户赋权
- 12:36 Support #27033: FSW15009 南方增城智能柜领用但SPD未显示
- 11/5 现场使用了新标签。串读柜外rssi -72;按照Joe建议修改功率
- 11:27 Support #27033 (In Progress): FSW15009 南方增城智能柜领用但SPD未显示
- 12:29 Support #27043 (Feedback): 南方医院发布误操作问题处理
- 11:27 Support #27043 (In Progress): 南方医院发布误操作问题处理
- 11:27 Support #27043 (Feedback): 南方医院发布误操作问题处理
- 09:20 Support #27043 (In Progress): 南方医院发布误操作问题处理
- 09:19 Support #27043 (Feedback): 南方医院发布误操作问题处理
- 11:27 Support #26994 (In Progress): FSW14984 钦州B001柜全部出柜问题
- 11:26 Support #27055 (In Progress): FSW15024 海南试剂冰箱自动打印标签2
- 11:26 Support #27055 (Closed): FSW15024 海南试剂冰箱自动打印标签2
- 10:28 Support #27054 (In Progress): 公司虚拟机发布调配柜，平台基础数据配置，柜组导出，srutil工具发布
- 10:28 Support #27054 (Closed): 公司虚拟机发布调配柜，平台基础数据配置，柜组导出，srutil工具发布
- 10:27 Support #27053 (In Progress): 岳阳1制标1东芝打印机调试
- 10:27 Support #27053 (Closed): 岳阳1制标1东芝打印机调试
- 09:49 Support #26885: 14928 九院北院智能柜库存显示异常
- 2025-11-04 0.25h 1)取日志上传nas高值开发，后续待跟进处理进度
- 09:41 Support #26885: 14928 九院北院智能柜库存显示异常
- 2025-11-04 0.5h 1)取日志上传nas高值开发，后续待跟进处理进度
- 09:49 Support #26830: 14880 九院北院手术室机器出现网络报错
- 2025-11-04 0.25h 1)取日志上传nas高值开发，后续待跟进处理进度
- 09:40 Support #26830: 14880 九院北院手术室机器出现网络报错
- 2025-11-04 0.5h 1)取日志上传nas高值开发，后续待跟进处理进度
- 09:48 Support #26908: 养志调配柜发布培训
- 2025-11-04 0.5h 1)养志调配柜发布培训
- 09:47 Support #26908 (Resolved): 养志调配柜发布培训
- 09:47 Support #26908 (In Progress): 养志调配柜发布培训
- 09:45 Support #26909: 公司1台打印机调试
- 2025-11-04 1h 1)公司1台东芝打印机调试完成，小标签打印测试正常
- 09:44 Support #27035: 花都医院B003人脸激活，B001更新sygcc
- 2025-11-04 1h 1)完成花都医院B003人脸激活，B001更新sygcc
- 09:43 Support #27036: 15018 九院北院有一个制标任务单需要取消删除
- 2025-11-04 1h 1)远程核实问题，制标任务单明细系数错误导致耗材数量成倍增加自动打印，告知现场暂停打印机；2）联系开发数据库清理制标数据，重启打印平台和打印机恢复正常打印
- 09:39 Support #27008: 调休3小时
- 2025-11-04 3h 1)调休3小时
- 09:37 Support #27008: 调休3小时
- 2025-11-04 调休3小时
- 09:38 Support #27007: 市一北院2台视频工控机换工控机远程发布
- 2025-11-04 1h 市一北院2台视频工控机换工控机远程发布,客户端可以查询播放视频
- 09:23 Support #27046 (In Progress): 14694 养志 7东 条码柜退出登录后加载缓慢
- 09:23 Support #27046 (Closed): 14694 养志 7东 条码柜退出登录后加载缓慢
2025-11-04
- 18:01 Support #26909 (Resolved): 公司1台打印机调试
- 17:39 Support #26885 (Resolved): 14928 九院北院智能柜库存显示异常
- 08:25 Support #26885 (In Progress): 14928 九院北院智能柜库存显示异常
- 17:38 Support #26830 (Resolved): 14880 九院北院手术室机器出现网络报错
- 08:25 Support #26830 (In Progress): 14880 九院北院手术室机器出现网络报错
- 17:38 Support #27036 (Resolved): 15018 九院北院有一个制标任务单需要取消删除
- 17:38 Support #27036 (Closed): 15018 九院北院有一个制标任务单需要取消删除
- 15:49 Support #27035 (Resolved): 花都医院B003人脸激活，B001更新sygcc
- 14:05 Support #27035 (In Progress): 花都医院B003人脸激活，B001更新sygcc
- 14:05 Support #27035 (Closed): 花都医院B003人脸激活，B001更新sygcc
- 14:05 Support #27007 (Resolved): 市一北院2台视频工控机换工控机远程发布
- 08:28 Support #27007 (In Progress): 市一北院2台视频工控机换工控机远程发布
- 08:28 Support #27007 (Closed): 市一北院2台视频工控机换工控机远程发布
- 13:34 Support #26999 (Resolved): FSW14990 钦州量产柜客户端自定义库存显示列不准确
- 13:32 Support #26963: FSW14449 花都B001客户端异常退出且打开了音乐软件
- 11/4 提供发布包安排David更新；定时监控cpu输出日志
- 13:31 Support #26963 (Resolved): FSW14449 花都B001客户端异常退出且打开了音乐软件
- 13:16 Support #26994 (Resolved): FSW14984 钦州B001柜全部出柜问题
- 13:16 Support #27033 (Resolved): FSW15009 南方增城智能柜领用但SPD未显示
- 09:36 Support #27033 (In Progress): FSW15009 南方增城智能柜领用但SPD未显示
- 09:36 Support #27033 (Closed): FSW15009 南方增城智能柜领用但SPD未显示
- 13:13 Support #27034 (Resolved): FSW15017 南方增城录错批号修改
- 13:13 Support #27034 (Closed): FSW15017 南方增城录错批号修改
- 12:42 Support #26962 (To Be Closed): G30一代柜系统镜像安装问题（K302镜像安装G30）
- 12:42 Support #26569 (In Progress): 南方医院发布跟进
- 10:52 Support #27008 (Resolved): 调休3小时
- 08:28 Support #27008 (In Progress): 调休3小时
- 08:28 Support #27008 (Closed): 调休3小时
- 10:52 Support #27006 (To Be Closed): 广州妇儿客一代柜客户端和视频制表改服务器ip设置
- 08:37 Support #27006: 广州妇儿客一代柜客户端和视频制表改服务器ip设置
- 2025-11-03 1.5h 广州妇儿客一代柜客户端和视频制表改服务器ip设置，还有珠江制标工控机连不上未作设置告知现场明日继续原操作
- 08:27 Support #27006 (Resolved): 广州妇儿客一代柜客户端和视频制表改服务器ip设置
- 08:27 Support #27006 (Closed): 广州妇儿客一代柜客户端和视频制表改服务器ip设置
- 10:51 Support #27009 (To Be Closed): 上海九院7号楼3楼智能柜扫码枪问题
- 08:36 Support #27009: 上海九院7号楼3楼智能柜扫码枪问题
- 2025-11-03 1h 联系现场排查确认为扫码枪连工控机的串口线脱落所致，重新接回去后初始化扫码枪后恢复使用
- 08:35 Support #27009 (Resolved): 上海九院7号楼3楼智能柜扫码枪问题
- 08:35 Support #27009 (Closed): 上海九院7号楼3楼智能柜扫码枪问题
- 10:51 Support #26923 (To Be Closed): 14940 浙江省中医院钱塘院区新增的智能柜指纹识别非常缓慢
- 08:33 Support #26923: 14940 浙江省中医院钱塘院区新增的智能柜指纹识别非常缓慢
- 2025-11-03 0.5h 现场反馈已指导医护人员拔掉otg线恢复正常使用，日志已给开发后续继续调查原因
- 08:25 Support #26923 (Resolved): 14940 浙江省中医院钱塘院区新增的智能柜指纹识别非常缓慢
- 10:51 Support #26914 (To Be Closed): 14569 九院总院制标任务管理信息异常
- 08:34 Support #26914: 14569 九院总院制标任务管理信息异常
- 2025-11-03 0.5h spd和睿智数据报表问题跟智能柜无关，现场反馈勿需跟进处理可关闭
- 10:50 Support #26981 (To Be Closed): 公司G30工控机还原K302镜像测试，G30一代柜新镜像制作
- 08:32 Support #26981: 公司G30工控机还原K302镜像测试，G30一代柜新镜像制作
- 2025-11-03 1.5h 公司G30工控机还原K302镜像测试，G30一代柜新镜像制作完成，还原测试正常
- 10:50 Support #27004 (To Be Closed): 14943 市一北院2号楼10楼安卓条码柜读卡器刷卡反应缓慢
- 08:31 Support #27004: 14943 市一北院2号楼10楼安卓条码柜读卡器刷卡反应缓慢
- 2025-11-03 1h demo测试hf后判断为硬件问题，告知现场找硬件组解决，反馈单转joe
- 10:49 Support #26894 (To Be Closed): 市一北院条码柜视频查询问题
- 08:30 Support #26894: 市一北院条码柜视频查询问题
- 2025-11-03 1h 现最后4台设备视频摄像头设置
- 10:49 Support #26998 (To Be Closed): 14985 浙江省中医湖滨院区有一批标签无法打印
- 08:29 Support #26998: 14985 浙江省中医湖滨院区有一批标签无法打印
- 2025-11-03 1h 现场制标工控机网络问题，现场排查网络后远程重启打印服务后恢复正常打印
- 10:48 Support #26953 (In Progress): 胸科医院高值冰箱发布
- 10:47 Support #26953 (New): 胸科医院高值冰箱发布
- 10:47 Support #26983 (To Be Closed): 市一北院报修更换工控机
- 09:21 Support #26983 (Resolved): 市一北院报修更换工控机
- 10:47 Support #27022 (To Be Closed): 天津第一人民医院周四更新沟通
- 10:42 Support #27022: 天津第一人民医院周四更新沟通
- 11/3
更新内容:mcims mcims-web sygc sygcc,和现场沟通更新时间周四更新 - 09:21 Support #27022 (Resolved): 天津第一人民医院周四更新沟通
- 09:20 Support #27022 (Closed): 天津第一人民医院周四更新沟通
- 天津第一人民医院周四更新沟通
- 10:46 Support #27021 (To Be Closed): 调休一个小时
- 09:21 Support #27021 (Resolved): 调休一个小时
- 09:19 Support #27021 (Closed): 调休一个小时
- 调休一个小时
- 10:46 Support #27032 (To Be Closed): 武汉泰康现场反馈制标和上架单收不到
- 09:37 Support #27032 (Resolved): 武汉泰康现场反馈制标和上架单收不到
- 09:36 Support #27032: 武汉泰康现场反馈制标和上架单收不到
- 11/3
查看日志和中间库，没有查看spd的上架单信息，已经反馈现场，spd那边需要设置 - 09:34 Support #27032 (Closed): 武汉泰康现场反馈制标和上架单收不到
- 武汉泰康现场反馈制标和上架单收不到
- 10:45 Support #27025 (To Be Closed): 14992-武汉泰康-扫描打印功能无法使用
- 09:33 Support #27025 (Resolved): 14992-武汉泰康-扫描打印功能无法使用
- 09:23 Support #27025 (Closed): 14992-武汉泰康-扫描打印功能无法使用
- 14992-武汉泰康-扫描打印功能无法使用
- 10:43 Support #27029 (To Be Closed): 14993-武汉泰康-扫码打印功能仓间无法自动出来
- 09:32 Support #27029 (Resolved): 14993-武汉泰康-扫码打印功能仓间无法自动出来
- 09:29 Support #27029: 14993-武汉泰康-扫码打印功能仓间无法自动出来
- 11/3
和现场沟通问题，远程查看，应该是和权限有关，需要开发优化 - 09:28 Support #27029 (Closed): 14993-武汉泰康-扫码打印功能仓间无法自动出来
- 14993-武汉泰康-扫码打印功能仓间无法自动出来
- 10:40 Support #26938 (To Be Closed): 广州妇儿应用服务器迁移
- 10:40 Support #26989 (To Be Closed): 请假1小时
- 10:40 Support #26958 (To Be Closed): FSW14810 粤北标签打印内容优化需求
- 10:40 Support #26957 (To Be Closed): FSW14616 南方医院提交同时退出登录新需求
- 10:40 Support #26956 (To Be Closed): FSW14507 六院上药高值标签模板修改
- 10:39 Support #26997 (To Be Closed): FSW14991 岳阳同步人员问题2
- 10:39 Support #26993 (To Be Closed): FSW14968 岳阳同步人员问题
- 09:37 Support #27031 (In Progress): 14987-深圳二院-7楼手术室01冰箱没关门触发自动退出登录
- 09:32 Support #27031 (Resolved): 14987-深圳二院-7楼手术室01冰箱没关门触发自动退出登录
- 09:32 Support #27031: 14987-深圳二院-7楼手术室01冰箱没关门触发自动退出登录
- 11/3
和现场沟通，取日志，待堡垒机下载日志 - 09:31 Support #27031 (Closed): 14987-深圳二院-7楼手术室01冰箱没关门触发自动退出登录
- 14987-深圳二院-7楼手术室01冰箱没关门触发自动退出登录
- 09:37 Support #27030 (In Progress): 14988-深圳二院-7楼手术室02冰箱在紧急领用界面不会自动退出登录
- 09:32 Support #27030 (Resolved): 14988-深圳二院-7楼手术室02冰箱在紧急领用界面不会自动退出登录
- 09:32 Support #27030: 14988-深圳二院-7楼手术室02冰箱在紧急领用界面不会自动退出登录
- 11/3
和现场沟通，取日志，待堡垒机下载日志 - 09:30 Support #27030 (Closed): 14988-深圳二院-7楼手术室02冰箱在紧急领用界面不会自动退出登录
- 14988-深圳二院-7楼手术室02冰箱在紧急领用界面不会自动退出登录
- 09:21 Support #26959 (To Be Closed): 市一北院发布跟进
- 09:18 Support #27000 (To Be Closed): 更新反馈单状态
- 09:18 Support #27001 (To Be Closed): 13459-芜湖中医院-系统计费的问题需要处理
- 09:18 Support #27002 (To Be Closed): 14609-试剂冰箱-5770标签漏读
2025-11-03
- 20:02 Support #26938 (Resolved): 广州妇儿应用服务器迁移
- 10:17 Support #26938: 广州妇儿应用服务器迁移
- 10/31 SPD应用服务器已迁移，我们服务器11/3迁移
- 16:39 Support #27004 (Resolved): 14943 市一北院2号楼10楼安卓条码柜读卡器刷卡反应缓慢
- 15:41 Support #27004 (In Progress): 14943 市一北院2号楼10楼安卓条码柜读卡器刷卡反应缓慢
- 15:41 Support #27004 (Closed): 14943 市一北院2号楼10楼安卓条码柜读卡器刷卡反应缓慢
- 15:42 Support #26914 (Resolved): 14569 九院总院制标任务管理信息异常
- 15:42 Support #26914 (In Progress): 14569 九院总院制标任务管理信息异常
- 15:41 Support #26885 (Feedback): 14928 九院北院智能柜库存显示异常
- 15:41 Support #26830 (Feedback): 14880 九院北院手术室机器出现网络报错
- 15:40 Support #26981 (Resolved): 公司G30工控机还原K302镜像测试，G30一代柜新镜像制作
- 09:45 Support #26981 (In Progress): 公司G30工控机还原K302镜像测试，G30一代柜新镜像制作
- 09:45 Support #26981 (Closed): 公司G30工控机还原K302镜像测试，G30一代柜新镜像制作
- 15:16 Support #27003 (To Be Closed): 中山医院青浦分院条码柜发布
- 15:08 Support #27003 (Closed): 中山医院青浦分院条码柜发布
- 中山医院青浦分院条码柜发布
- 15:07 Support #27002 (Closed): 14609-试剂冰箱-5770标签漏读
- 14609-试剂冰箱-5770标签漏读
- 15:06 Support #27001 (Closed): 13459-芜湖中医院-系统计费的问题需要处理
- 13459-芜湖中医院-系统计费的问题需要处理
- 15:06 Support #27000 (Closed): 更新反馈单状态
- 更新反馈单状态
- 14:32 Support #26997: FSW14991 岳阳同步人员问题2
- 11/3 同步人员部分柜子有柜子权限，无柜门权限
- 14:31 Support #26997 (Resolved): FSW14991 岳阳同步人员问题2
- 12:39 Support #26997 (In Progress): FSW14991 岳阳同步人员问题2
- 12:39 Support #26997 (Closed): FSW14991 岳阳同步人员问题2
- 14:31 Support #26993: FSW14968 岳阳同步人员问题
- 11/3 新增科室，先删除后增加bug
- 14:31 Support #26993 (Resolved): FSW14968 岳阳同步人员问题
- 11:03 Support #26993 (In Progress): FSW14968 岳阳同步人员问题
- 11:03 Support #26993 (Closed): FSW14968 岳阳同步人员问题
- 14:26 Support #26894 (Resolved): 市一北院条码柜视频查询问题
- 09:43 Support #26894 (In Progress): 市一北院条码柜视频查询问题
- 09:43 Support #26894: 市一北院条码柜视频查询问题
- 2025-10-30 1h 1)18套条码柜已完成14套条码柜的视频检查与设置，还有4台抽空继续看一下
- 14:04 Support #26985 (To Be Closed): 调休一个小时
- 11:38 Support #26985 (Closed): 调休一个小时
- 10:37 Support #26985 (To Be Closed): 调休一个小时
- 10:19 Support #26985 (Resolved): 调休一个小时
- 10:18 Support #26985 (Closed): 调休一个小时
- 调休一个小时
- 14:04 Support #26984 (To Be Closed): 工控机安装系统和问题沟通
- 11:25 Support #26984 (Closed): 工控机安装系统和问题沟通
- 10:38 Support #26984 (To Be Closed): 工控机安装系统和问题沟通
- 10:28 Support #26984: 工控机安装系统和问题沟通
- 10/31
G30工控机，用K302镜像安装有问题，换K302工控机安装系统正常 - 10:19 Support #26984 (Resolved): 工控机安装系统和问题沟通
- 10:18 Support #26984 (Closed): 工控机安装系统和问题沟通
- 工控机安装系统和问题沟通
- 14:04 Support #26987 (To Be Closed): 14966-海南试剂冰箱-修改耗材状态
- 11:12 Support #26987 (Closed): 14966-海南试剂冰箱-修改耗材状态
- 10:38 Support #26987 (To Be Closed): 14966-海南试剂冰箱-修改耗材状态
- 10:19 Support #26987 (Resolved): 14966-海南试剂冰箱-修改耗材状态
- 10:19 Support #26987 (Closed): 14966-海南试剂冰箱-修改耗材状态
- 14966-海南试剂冰箱-修改耗材状态
- 14:04 Support #26952 (To Be Closed): 14955-胸科医院-导管室有三个标签上架单没有收到
- 11:12 Support #26952 (Closed): 14955-胸科医院-导管室有三个标签上架单没有收到
- 10:38 Support #26952 (To Be Closed): 14955-胸科医院-导管室有三个标签上架单没有收到
- 10:24 Support #26952: 14955-胸科医院-导管室有三个标签上架单没有收到
- 10/31
数据异常，上架单没有收到，spd重新发送上架单，用异常处理功能处理完成 - 10:16 Support #26952 (Resolved): 14955-胸科医院-导管室有三个标签上架单没有收到
- 14:04 Support #26784 (Feedback): 14698-江西省人民医院-人脸不识别
- 10:39 Support #26784 (In Progress): 14698-江西省人民医院-人脸不识别
- 10:25 Support #26784: 14698-江西省人民医院-人脸不识别
- 10/31
开发回复：中山六院也是这个问题，问题现象知道，但应该没那么快能查到原因并解决，待处理 - 10:18 Support #26784 (Resolved): 14698-江西省人民医院-人脸不识别
- 13:52 Support #26999 (In Progress): FSW14990 钦州量产柜客户端自定义库存显示列不准确
- 13:51 Support #26999 (Closed): FSW14990 钦州量产柜客户端自定义库存显示列不准确
- 13:11 Support #26998 (Resolved): 14985 浙江省中医湖滨院区有一批标签无法打印
- 13:11 Support #26998 (Closed): 14985 浙江省中医湖滨院区有一批标签无法打印
- 11:39 Support #26973 (Closed): 调休一天
- 10:41 Support #26973 (To Be Closed): 调休一天
- 09:26 Support #26973: 调休一天
- 2025-10-31 8h 调休一天
- 09:25 Support #26973 (Resolved): 调休一天
- 09:25 Support #26973 (Closed): 调休一天
- 11:39 Support #26910 (Closed): 浙江省中医冰箱给护士账号权限设置
- 10:41 Support #26910 (To Be Closed): 浙江省中医冰箱给护士账号权限设置
- 09:36 Support #26910: 浙江省中医冰箱给护士账号权限设置
- 2025-10-30 1.5h 1)浙江省中医冰箱给护士账号权限设置
- 11:39 Support #26667 (Closed): 14841 九院北院需要修改三个柜子的所属科室
- 10:41 Support #26667 (To Be Closed): 14841 九院北院需要修改三个柜子的所属科室
- 09:34 Support #26667: 14841 九院北院需要修改三个柜子的所属科室
- 2025-10-30 1h 1)使用之前开发提供多个sql修改三个柜子的所属科室：B007为2号楼4楼，B008为5号楼2楼。B009为2号楼4楼02
- 11:39 Support #26954 (Closed): 调休一天
- 10:26 Support #26954 (To Be Closed): 调休一天
- 11:39 Support #26872 (Closed): 中山医院青浦分院条码柜发布
- 10:26 Support #26872 (To Be Closed): 中山医院青浦分院条码柜发布
- 11:39 Support #26920 (Closed): 14941 九院北院有两个上架单位置错误
- 10:41 Support #26920 (To Be Closed): 14941 九院北院有两个上架单位置错误
- 09:35 Support #26920: 14941 九院北院有两个上架单位置错误
- 2025-10-30 1h 1)开发提供方法没数据库中改上架单位置名名称信息
- 11:31 Support #26664 (Closed): 钦州人民上线支持
- 10:17 Support #26664 (To Be Closed): 钦州人民上线支持
- 11:31 Support #26932 (Closed): FSW14937 岳阳中心医院清库切正式库
- 10:32 Support #26932 (To Be Closed): FSW14937 岳阳中心医院清库切正式库
- 11:26 Support #26978 (Closed): 14973 九院北院手术室需要增加一个科室
- 10:41 Support #26978 (To Be Closed): 14973 九院北院手术室需要增加一个科室
- 09:42 Support #26978 (Resolved): 14973 九院北院手术室需要增加一个科室
- 09:42 Support #26978: 14973 九院北院手术室需要增加一个科室
- 2025-10-30 1.5h 1）和现场确认新增科室名称和科室代码；2）scms平台新增科室做内外科室关联；3）北院打印机添加新增科室仓间信息
- 09:40 Support #26978 (Closed): 14973 九院北院手术室需要增加一个科室
- 11:25 Support #26921 (Closed): 14951 九院总院科室库存数据显示不准确
- 10:41 Support #26921 (To Be Closed): 14951 九院总院科室库存数据显示不准确
- 09:38 Support #26921: 14951 九院总院科室库存数据显示不准确
- 2025-10-30 1h 1）转工程单给开发；2）连远程给开发调查反馈为取接口数据问题，需要更新版本解决
- 11:14 Support #26933 (Closed): FSW14945 岳阳对接海遇正式库获取基础信息数据量问题
- 10:32 Support #26933 (To Be Closed): FSW14945 岳阳对接海遇正式库获取基础信息数据量问题
- 11:12 Support #26934 (Closed): 岳阳同步基础信息频率检查
- 10:32 Support #26934 (To Be Closed): 岳阳同步基础信息频率检查
- 11:12 Support #26935 (Closed): FSW14952 花都人民B003更换平板发布
- 10:32 Support #26935 (To Be Closed): FSW14952 花都人民B003更换平板发布
- 11:12 Support #26955 (Closed): FSW14964 花都人医B003视频播放异常
- 10:33 Support #26955 (To Be Closed): FSW14964 花都人医B003视频播放异常
- 11:12 Support #26948 (Closed): FSW14960 南方增城批号录错需要修改
- 10:33 Support #26948 (To Be Closed): FSW14960 南方增城批号录错需要修改
- 11:12 Support #26854 (Closed): 天津中医药附一更新安排
- 11:04 Support #26854 (To Be Closed): 天津中医药附一更新安排
- 11:12 Support #26922 (Closed): 14939 九院总院7号楼高值耗材智能柜出现拉取库存缓慢的问题
- 10:41 Support #26922 (To Be Closed): 14939 九院总院7号楼高值耗材智能柜出现拉取库存缓慢的问题
- 09:39 Support #26922: 14939 九院总院7号楼高值耗材智能柜出现拉取库存缓慢的问题
- 2025-10-30 1h 1）转工程单取日志给开发；2）连远程给开发调查反馈为版本问题，需要更新解决
- 11:04 Support #26994 (In Progress): FSW14984 钦州B001柜全部出柜问题
- 11:04 Support #26994 (Closed): FSW14984 钦州B001柜全部出柜问题
- 10:53 Support #26990: 胸科高值冰箱发布跟进
- 无电源网络推迟
- 10:53 Support #26990 (Closed): 胸科高值冰箱发布跟进
- 10:52 Support #26574: 上海九院发布跟进
- 九院浦东发布推迟
- 10:47 Support #26989 (Resolved): 请假1小时
- 10:47 Support #26989 (Closed): 请假1小时
- 10:47 Support #26958 (Resolved): FSW14810 粤北标签打印内容优化需求
- 10:47 Support #26957 (Resolved): FSW14616 南方医院提交同时退出登录新需求
- 10:47 Support #26956 (Resolved): FSW14507 六院上药高值标签模板修改
- 10:21 Support #26988 (In Progress): 公司工控机安装量产柜系统
- 10:21 Support #26988 (Closed): 公司工控机安装量产柜系统
- 公司工控机安装量产柜系统
- 10:20 Support #26983 (In Progress): 市一北院报修更换工控机
- 10:19 Support #26983 (Resolved): 市一北院报修更换工控机
- 10:17 Support #26983 (Closed): 市一北院报修更换工控机
- 14966-海南试剂冰箱-修改耗材状态
- 10:18 Support #26986 (In Progress): 养志调配柜发布跟进
- 10:18 Support #26986 (Feedback): 养志调配柜发布跟进
- 10:18 Support #26963: FSW14449 花都B001客户端异常退出且打开了音乐软件
- 待更新
- 09:46 Support #26099 (Closed): 14453 花都人民医院指纹识别效率低
- 09:46 Support #26099: 14453 花都人民医院指纹识别效率低
- 和现场确认没再发生问题，先关闭
- 09:46 Support #26100 (Closed): 14454 花都人民医院人脸识别效率优化
- 和现场确认没再发生问题，先关闭
- 09:44 Support #26909 (In Progress): 公司1台打印机调试
- 09:44 Support #26923 (In Progress): 14940 浙江省中医院钱塘院区新增的智能柜指纹识别非常缓慢
2025-10-31
- 18:05 Support #26935 (Resolved): FSW14952 花都人民B003更换平板发布
- 09:21 Support #26935 (In Progress): FSW14952 花都人民B003更换平板发布
- 09:21 Support #26935 (Closed): FSW14952 花都人民B003更换平板发布
- 17:03 Support #26938 (In Progress): 广州妇儿应用服务器迁移
- 16:24 Support #26938 (New): 广州妇儿应用服务器迁移
- 09:21 Support #26938 (In Progress): 广州妇儿应用服务器迁移
- 09:21 Support #26938 (Closed): 广州妇儿应用服务器迁移
- 16:45 Support #26963 (In Progress): FSW14449 花都B001客户端异常退出且打开了音乐软件
- 16:45 Support #26963 (Closed): FSW14449 花都B001客户端异常退出且打开了音乐软件
- 16:36 Support #26962 (In Progress): G30一代柜系统镜像安装问题（K302镜像安装G30）
- 16:36 Support #26962 (Closed): G30一代柜系统镜像安装问题（K302镜像安装G30）
- 16:33 Support #26893 (Closed): 14912 九院北院智能柜灯异常
- 16:33 Support #26888 (Closed): 14927 九院北院一个上架单智能柜收不到
- 16:33 Support #26725 (Closed): 申请更换办公笔记本
- 09:23 Support #26725 (To Be Closed): 申请更换办公笔记本
- 16:33 Support #26889 (Closed): 浙江省中医试剂添加人员权限
- 09:23 Support #26889 (To Be Closed): 浙江省中医试剂添加人员权限
- 16:33 Support #26884 (Closed): 市一北院19套5门条码柜，新的html配置更新
- 16:33 Support #26895 (Closed): 粤北医院未收到制标
- 09:23 Support #26895 (To Be Closed): 粤北医院未收到制标
- 16:33 Support #26733 (Closed): 14871 浙江省中医钱塘院区的柜子之间领用和归还无法及时显示
- 16:32 Support #26470 (Closed): 14672 钦州第一人民医院客户端不触发盘点
- 16:32 Support #26881 (Closed): 钦州更新安排（关门不触发盘点，开发临时提供）
- 09:22 Support #26881 (To Be Closed): 钦州更新安排（关门不触发盘点，开发临时提供）
- 16:32 Support #26886 (Closed): 请假1小时
- 16:32 Support #26939 (Closed): 请假8小时
- 10:57 Support #26939 (To Be Closed): 请假8小时
- 09:23 Support #26939 (Resolved): 请假8小时
- 09:23 Support #26939 (Closed): 请假8小时
- 16:31 Support #26787: 南方医院更新安排
- 10/31 上个版本还未更新，需要注意本次打包版本。1）大标签模板；2）重复2条制标任务；3）制标任务无品规时自动拉取品规
- 16:27 Support #26961 (In Progress): 发布组发布文档上传审核
- 16:27 Support #26961 (In Progress): 发布组发布文档上传审核
- 16:26 Support #26960 (In Progress): 上海九院FSW跟进
- 16:26 Support #26960 (Closed): 上海九院FSW跟进
- 16:24 Support #26959 (In Progress): 市一北院发布跟进
- 16:23 Support #26959: 市一北院发布跟进
- 条码柜apk版本
- 16:22 Support #26959 (Closed): 市一北院发布跟进
- 14:50 Support #26958 (In Progress): FSW14810 粤北标签打印内容优化需求
- 14:50 Support #26958 (Closed): FSW14810 粤北标签打印内容优化需求
- 14:50 Support #26957 (In Progress): FSW14616 南方医院提交同时退出登录新需求
- 14:50 Support #26957 (Closed): FSW14616 南方医院提交同时退出登录新需求
- 14:49 Support #26956 (In Progress): FSW14507 六院上药高值标签模板修改
- 14:49 Support #26956 (Closed): FSW14507 六院上药高值标签模板修改
- 13:21 Support #26948: FSW14960 南方增城批号录错需要修改
- 10/31 批号在单品，无法通过接口重发更新。本次报修需要sql修改；后续如果多次发生，需要开发提供页面修改方式
- 13:20 Support #26948 (Resolved): FSW14960 南方增城批号录错需要修改
- 09:37 Support #26948 (In Progress): FSW14960 南方增城批号录错需要修改
- 09:37 Support #26948 (Closed): FSW14960 南方增城批号录错需要修改
- 13:18 Support #26933: FSW14945 岳阳对接海遇正式库获取基础信息数据量问题
- 10/31 非缺陷页面拉取时间范围
- 10:57 Support #26933 (Resolved): FSW14945 岳阳对接海遇正式库获取基础信息数据量问题
- 09:19 Support #26933 (In Progress): FSW14945 岳阳对接海遇正式库获取基础信息数据量问题
- 09:19 Support #26933 (Closed): FSW14945 岳阳对接海遇正式库获取基础信息数据量问题
- 13:17 Support #26934: 岳阳同步基础信息频率检查
- 10/31 1）同步基础数据5分钟；2）同步上架单1分钟；3）同步品规1分钟；4）同步消耗，退库1分钟
- 10:57 Support #26934 (Resolved): 岳阳同步基础信息频率检查
- 09:20 Support #26934 (In Progress): 岳阳同步基础信息频率检查
- 09:20 Support #26934 (Closed): 岳阳同步基础信息频率检查
- 13:16 Support #26955: FSW14964 花都人医B003视频播放异常
- 10/31 1）工控机和摄像头时间；2）ftp软链接
- 11:47 Support #26955 (Resolved): FSW14964 花都人医B003视频播放异常
- 11:47 Support #26955 (In Progress): FSW14964 花都人医B003视频播放异常
- 11:47 Support #26955 (Closed): FSW14964 花都人医B003视频播放异常
- 10:57 Support #26932 (Resolved): FSW14937 岳阳中心医院清库切正式库
- 09:16 Support #26932 (In Progress): FSW14937 岳阳中心医院清库切正式库
- 09:16 Support #26932 (Closed): FSW14937 岳阳中心医院清库切正式库
- 10:31 Support #26954 (Resolved): 调休一天
- 10:31 Support #26954 (Closed): 调休一天
- 调休一天
- 10:30 Support #26872 (Resolved): 中山医院青浦分院条码柜发布
- 10:30 Support #26953 (In Progress): 胸科医院高值冰箱发布
- 10:30 Support #26953 (Closed): 胸科医院高值冰箱发布
- 胸科医院试剂冰箱发布
- 10:30 Support #26952 (In Progress): 14955-胸科医院-导管室有三个标签上架单没有收到
- 10:30 Support #26952 (Closed): 14955-胸科医院-导管室有三个标签上架单没有收到
- 14955-胸科医院-导管室有三个标签上架单没有收到
- 09:23 Support #26665 (New): 上饶中心医院上线支持
- 09:18 Support #26664: 钦州人民上线支持
- 10/29 更新完成。预计10/31上线
- 09:16 Support #26664 (In Progress): 钦州人民上线支持
- 07:14 Support #26885 (In Progress): 14928 九院北院智能柜库存显示异常
- 07:14 Support #26885 (Resolved): 14928 九院北院智能柜库存显示异常
- 07:14 Support #26922 (Resolved): 14939 九院总院7号楼高值耗材智能柜出现拉取库存缓慢的问题
- 07:14 Support #26921 (Resolved): 14951 九院总院科室库存数据显示不准确
2025-10-30
- 18:10 Support #26909 (Feedback): 公司1台打印机调试
- 09:44 Support #26909 (In Progress): 公司1台打印机调试
- 09:44 Support #26909 (Closed): 公司1台打印机调试
- 18:10 Support #26894 (Feedback): 市一北院条码柜视频查询问题
- 18:10 Support #26914 (Feedback): 14569 九院总院制标任务管理信息异常
- 10:00 Support #26914 (In Progress): 14569 九院总院制标任务管理信息异常
- 10:00 Support #26914 (Closed): 14569 九院总院制标任务管理信息异常
- 18:09 Support #26923 (Feedback): 14940 浙江省中医院钱塘院区新增的智能柜指纹识别非常缓慢
- 16:14 Support #26923 (In Progress): 14940 浙江省中医院钱塘院区新增的智能柜指纹识别非常缓慢
- 16:14 Support #26923 (Closed): 14940 浙江省中医院钱塘院区新增的智能柜指纹识别非常缓慢
- 15:42 Support #26922 (In Progress): 14939 九院总院7号楼高值耗材智能柜出现拉取库存缓慢的问题
- 15:42 Support #26922 (Closed): 14939 九院总院7号楼高值耗材智能柜出现拉取库存缓慢的问题
- 15:41 Support #26921 (In Progress): 14951 九院总院科室库存数据显示不准确
- 15:41 Support #26921 (Closed): 14951 九院总院科室库存数据显示不准确
- 15:41 Support #26908 (Feedback): 养志调配柜发布培训
- 13:34 Support #26908 (Resolved): 养志调配柜发布培训
- 09:44 Support #26908 (In Progress): 养志调配柜发布培训
- 09:44 Support #26908 (Closed): 养志调配柜发布培训
- 14:40 Support #26920 (Resolved): 14941 九院北院有两个上架单位置错误
- 14:40 Support #26920 (In Progress): 14941 九院北院有两个上架单位置错误
- 14:40 Support #26920 (Closed): 14941 九院北院有两个上架单位置错误
- 13:34 Support #26910 (Resolved): 浙江省中医冰箱给护士账号权限设置
- 09:45 Support #26910 (In Progress): 浙江省中医冰箱给护士账号权限设置
- 09:45 Support #26910 (Closed): 浙江省中医冰箱给护士账号权限设置
- 13:34 Support #26667 (Resolved): 14841 九院北院需要修改三个柜子的所属科室
- 13:34 Support #26733 (To Be Closed): 14871 浙江省中医钱塘院区的柜子之间领用和归还无法及时显示
- 13:32 Support #26733: 14871 浙江省中医钱塘院区的柜子之间领用和归还无法及时显示
- 2025-10-29 0.25 远程查看数据已正常
- 13:34 Support #26884 (To Be Closed): 市一北院19套5门条码柜，新的html配置更新
- 13:34 Support #26884: 市一北院19套5门条码柜，新的html配置更新
- 2025-10-29 3h 市一北院19套5门条码柜，新的html配置更新，视频摄像头设置
- 13:34 Support #26893 (To Be Closed): 14912 九院北院智能柜灯异常
- 11:20 Support #26893: 14912 九院北院智能柜灯异常
- 2025-10-29 0.75h 1)照明灯配置问题，已远程修改重启服务
- 13:34 Support #26888 (To Be Closed): 14927 九院北院一个上架单智能柜收不到
- 11:19 Support #26888: 14927 九院北院一个上架单智能柜收不到
- 2025-10-29 1h 1)上架单无法上架，上架单发的上架点名称错误，已在数据库中修改
- 13:34 Support #26470 (To Be Closed): 14672 钦州第一人民医院客户端不触发盘点
- 13:33 Support #26470: 14672 钦州第一人民医院客户端不触发盘点
- 2025-10-29 2h 7套客户端都更新了nsservice版本，现场测试正常
- 13:34 Support #26886 (To Be Closed): 请假1小时
- 11:17 Support #26886: 请假1小时
- 2025-10-29 1h 请假1小时
- 11:20 Support #26008 (Closed): 工控机安装系统
- 11:20 Support #25210 (Closed): 六院上药临港打印机调试
- 11:20 Support #26785 (Closed): 岳阳市中心医院文档上传
- 11:20 Support #26828 (Closed): 上海九院条码柜子网络测试
- 11:20 Support #26778 (Closed): 海南和武汉泰康更新版本记录
- 11:20 Support #26783 (Closed): 市一北院发布跟进
- 09:34 Support #26783 (To Be Closed): 市一北院发布跟进
- 11:20 Support #26853 (Closed): 海南试剂定时消耗问题跟进和优化沟通
- 11:20 Support #26862 (Closed): 上海胸科医院气管镜量产柜子问题处理
- 11:20 Support #26471 (Closed): 14640 钦州第一人民医院标签打印不完全
- 11:19 Support #26739 (Closed): 14609-试剂冰箱-5770标签漏读
- 11:19 Support #26781 (Closed): 浙江省中医试剂平台更新和4套冰箱发布
- 11:19 Support #26476 (Closed): 14662-江西省人民医院-消化内镜ERCP室智能柜照明灯不亮
- 11:19 Support #26851 (Closed): 深圳妇幼设备信息表，硬件测试报告整理上传teams
- 11:19 Support #26856 (Closed): FSW14909 南方增城没有收到制标
- 11:19 Support #26512 (Closed): 市一北院18套条码柜发布
- 11:19 Support #26855 (Closed): FSW14894 花都B002指纹连接失败
- 11:19 Support #26870 (Closed): 胸科医院新发布的试剂冰箱测试远程，记录mac
- 09:35 Support #26725 (Resolved): 申请更换办公笔记本
- 09:34 Support #26889 (Resolved): 浙江省中医试剂添加人员权限
2025-10-29
- 17:26 Support #26895 (Resolved): 粤北医院未收到制标
- 17:26 Support #26895 (Closed): 粤北医院未收到制标
- 17:16 Support #26885 (In Progress): 14928 九院北院智能柜库存显示异常
- 10:29 Support #26885 (Feedback): 14928 九院北院智能柜库存显示异常
- 10:14 Support #26885 (In Progress): 14928 九院北院智能柜库存显示异常
- 10:14 Support #26885 (Closed): 14928 九院北院智能柜库存显示异常
- 17:15 Support #26471 (To Be Closed): 14640 钦州第一人民医院标签打印不完全
- 17:15 Support #26894 (In Progress): 市一北院条码柜视频查询问题
- 17:14 Support #26894 (Closed): 市一北院条码柜视频查询问题
- 17:13 Support #26884 (Resolved): 市一北院19套5门条码柜，新的html配置更新
- 10:12 Support #26884 (In Progress): 市一北院19套5门条码柜，新的html配置更新
- 10:12 Support #26884 (Closed): 市一北院19套5门条码柜，新的html配置更新
- 17:13 Support #26893 (Resolved): 14912 九院北院智能柜灯异常
- 17:13 Support #26893 (In Progress): 14912 九院北院智能柜灯异常
- 17:13 Support #26893 (Closed): 14912 九院北院智能柜灯异常
- 14:56 Support #26889 (In Progress): 浙江省中医试剂添加人员权限
- 14:56 Support #26889 (Closed): 浙江省中医试剂添加人员权限
- 14:55 Support #26725 (In Progress): 申请更换办公笔记本
- 14:55 Support #26725 (Resolved): 申请更换办公笔记本
- 14:55 Support #26665: 上饶中心医院上线支持
- 10/29 揽星与HIS联调中
- 14:54 Support #26664 (Feedback): 钦州人民上线支持
- 14:53 Support #26854: 天津中医药附一更新安排
- 10/29 下载更新包，预估更新时间
- 14:17 Support #26470 (Resolved): 14672 钦州第一人民医院客户端不触发盘点
- 10:29 Support #26470 (In Progress): 14672 钦州第一人民医院客户端不触发盘点
- 14:17 Support #26886 (Resolved): 请假1小时
- 10:15 Support #26886 (In Progress): 请假1小时
- 10:15 Support #26886 (Closed): 请假1小时
- 14:16 Support #26888 (Resolved): 14927 九院北院一个上架单智能柜收不到
- 14:16 Support #26888 (Closed): 14927 九院北院一个上架单智能柜收不到
- 10:55 Support #26881: 钦州更新安排（关门不触发盘点，开发临时提供）
- 10/29 开发临时提供给David，还未发提测邮件
- 10:55 Support #26881 (Resolved): 钦州更新安排（关门不触发盘点，开发临时提供）
- 09:50 Support #26881 (In Progress): 钦州更新安排（关门不触发盘点，开发临时提供）
- 09:50 Support #26881 (Closed): 钦州更新安排（关门不触发盘点，开发临时提供）
- 10:42 Support #26851 (To Be Closed): 深圳妇幼设备信息表，硬件测试报告整理上传teams
- 10:29 Support #26851: 深圳妇幼设备信息表，硬件测试报告整理上传teams
- 2025-10-28 0.5h 深圳妇幼设备信息表，硬件测试报告整理上传teams
- 10:12 Support #26851 (Resolved): 深圳妇幼设备信息表，硬件测试报告整理上传teams
- 10:42 Support #26512 (To Be Closed): 市一北院18套条码柜发布
- 10:21 Support #26512: 市一北院18套条码柜发布
- 2025-10-28 3.5h 1)4套条码柜入网情况跟进，远程发布配置；2）现场条码柜是5柜门的，原html无法使用，开发给的5门的html更新后出入柜界面显示比例不协调，联系开发继续测试给新的html
- 10:11 Support #26512 (Resolved): 市一北院18套条码柜发布
- 10:38 Support #26739 (To Be Closed): 14609-试剂冰箱-5770标签漏读
- 10:33 Support #26739 (In Progress): 14609-试剂冰箱-5770标签漏读
- 10:26 Support #26739 (Resolved): 14609-试剂冰箱-5770标签漏读
- 09:52 Support #26739: 14609-试剂冰箱-5770标签漏读
- 10/29
开发反馈：
从客户端日志上看，
30号12点左右盘点未读到此标签，epc 号：120900000D10010150726300
11点46可以正常读到
2025-09-30 11:46:31,290 DEBUG [RN] ... - 10:37 Support #26870 (To Be Closed): 胸科医院新发布的试剂冰箱测试远程，记录mac
- 09:40 Support #26870 (Resolved): 胸科医院新发布的试剂冰箱测试远程，记录mac
- 09:37 Support #26870 (Closed): 胸科医院新发布的试剂冰箱测试远程，记录mac
- 胸科医院新发布的试剂冰箱测试远程，记录mac
- 10:36 Support #26476 (To Be Closed): 14662-江西省人民医院-消化内镜ERCP室智能柜照明灯不亮
- 09:26 Support #26476: 14662-江西省人民医院-消化内镜ERCP室智能柜照明灯不亮
- 10/28
完成处理 - 09:22 Support #26476 (Resolved): 14662-江西省人民医院-消化内镜ERCP室智能柜照明灯不亮
- 10:36 Support #26862 (To Be Closed): 上海胸科医院气管镜量产柜子问题处理
- 09:40 Support #26862 (Resolved): 上海胸科医院气管镜量产柜子问题处理
- 09:23 Support #26862: 上海胸科医院气管镜量产柜子问题处理
- 10/28
上架单异常问题，科室关联问题，权限创建问题，流程测试问题 - 09:23 Support #26862 (Closed): 上海胸科医院气管镜量产柜子问题处理
- 上海胸科医院气管镜量产柜子问题处理
- 10:36 Support #26778 (To Be Closed): 海南和武汉泰康更新版本记录
- 09:22 Support #26778 (Resolved): 海南和武汉泰康更新版本记录
- 10:36 Support #26828 (To Be Closed): 上海九院条码柜子网络测试
- 09:25 Support #26828: 上海九院条码柜子网络测试
- 10/28
九院总院条码柜子网络测试，配置修改，功能测试 - 10:36 Support #26785 (To Be Closed): 岳阳市中心医院文档上传
- 09:22 Support #26785 (Resolved): 岳阳市中心医院文档上传
- 10:35 Support #26787: 南方医院更新安排
- 10/29 要开发下个版本包含本次
- 10:34 Support #26855 (To Be Closed): FSW14894 花都B002指纹连接失败
- 10:34 Support #26717 (Feedback): FSW14862 南方增城品规未同步问题
- 09:24 Support #26717: FSW14862 南方增城品规未同步问题
- 10/28 1）取品规定时任务从30分钟改成5分钟。
2）制标和取品规频率不同导致顺序反的。开发做优化
3）只收到制标，没收到品规的。暂无优化方式，取全部品规风险高，还需现场反馈从万序源头调查解决 - 10:33 Support #26856 (To Be Closed): FSW14909 南方增城没有收到制标
- 10:33 Support #26781 (To Be Closed): 浙江省中医试剂平台更新和4套冰箱发布
- 09:22 Support #26781: 浙江省中医试剂平台更新和4套冰箱发布
- 10/28 4套补充logo;更新客户端apk（服务端未更新，现场不走流程）
- 10:32 Support #26853 (To Be Closed): 海南试剂定时消耗问题跟进和优化沟通
- 10:30 Support #26667 (In Progress): 14841 九院北院需要修改三个柜子的所属科室
- 10:30 Support #26667 (Feedback): 14841 九院北院需要修改三个柜子的所属科室
- 10:28 Support #26817 (Closed): 上海九院无上架单，无法上架
- 10:28 Support #26707 (Closed): 深圳妇幼发布培训
- 10:28 Support #26658 (Closed): 深圳妇幼服务端发布
- 10:28 Support #26659 (Closed): 深圳妇幼红荔院区1套智能柜和1套制标发布
- 10:28 Support #26713 (Closed): 深圳妇幼福强院区1套智能柜和1套制标发布
- 10:28 Support #26791 (Closed): 14802-试剂冰箱-耗材在柜内却没有入柜日志
- 10:28 Support #26733: 14871 浙江省中医钱塘院区的柜子之间领用和归还无法及时显示
- 2025-10-28 3.5h 1)取日志给开发继续调查；2）联系开发和现场沟通确认问题原因三点：1有打印重复标签在不同柜子做领用归还操作,2长时间开应急导致耗材每盘点全，3有柜门锁硬件问题导致盘点异常；3）开发数据库处理已查到的的异...
- 10:11 Support #26733 (Resolved): 14871 浙江省中医钱塘院区的柜子之间领用和归还无法及时显示
- 10:28 Support #26792 (Closed): 岳阳市中心新区客户端网络，基础功能测试
- 10:28 Support #26790 (Closed): 14800-试剂冰箱-领用异常，全部领用
- 10:28 Support #26827 (Closed): 岳阳市中心医院发布发布小结
- 10:28 Support #26793 (Closed): 岳阳市中心医院服务端配置修改和核对
- 10:27 Support #26794 (Closed): 岳阳市中心医院服务端ncms保存异常处理
- 10:27 Support #26008 (To Be Closed): 工控机安装系统
- 10:27 Support #25210 (To Be Closed): 六院上药临港打印机调试
- 10:27 Support #26822 (Closed): 请假1小时
- 10:27 Support #26742 (Closed): 岳阳中心医院发布跟进
- 10:27 Support #26795 (Closed): 岳阳市中心医院制标网络测试
- 10:27 Support #26887 (In Progress): 中山医院青浦分院设备信息表修改
- 10:27 Support #26887 (Closed): 中山医院青浦分院设备信息表修改
- 中山医院青浦分院设备信息表修改
- 10:27 Support #26741 (Closed): 深圳妇幼发布跟进
- 10:27 Support #26796 (Closed): 14854-天津中医药大学附-数据异常mcims已消耗，但sygc未消耗
- 10:27 Support #24848 (Closed): 上海市六菱商更新准备
- 10:27 Support #26789 (Closed): 岳阳市中心医院2套量产柜子发布完成
- 10:27 Support #26797 (Closed): 海南试剂更新培训会议和更新时间沟通
- 10:26 Support #26788 (Closed): 岳阳市中心医院4套量产柜子发布完成
- 10:26 Support #26823 (Closed): 深圳妇幼服务器上架事情确认，ncms配置远程请kay审核
- 10:26 Support #26834 (Closed): 上海胸科医院条码柜子问题处理
- 09:21 Support #26834 (To Be Closed): 上海胸科医院条码柜子问题处理
- 10:26 Support #26782 (Closed): 岳阳中心医院发布结束返回上海
- 10:26 Support #26780 (Closed): 胸科医院新发布柜启动问题处理
- 10:26 Support #26799 (Closed): 请假1小时
- 10:26 Support #26738 (Closed): 岳阳接口联调问题和问题处理
- 10:26 Support #26786 (Closed): 发布组工作计划
- 10:26 Support #26798 (Closed): 开发部周例会
- 10:26 Support #26824 (Closed): 深圳妇幼发布小结
- 10:26 Support #26826 (Closed): 调休一个小时
- 10:26 Support #26779 (Closed): 钦州人民更新
- 10:26 Support #26825 (Closed): 深圳妇幼返程回上海
- 10:26 Support #26832 (Closed): 更新海南反馈单
- 09:41 Support #26872: 中山医院青浦分院条码柜发布
- 10/28
中山医院青浦分院条码柜发布沟通，申请加密狗 - 09:40 Support #26872 (In Progress): 中山医院青浦分院条码柜发布
- 09:40 Support #26872 (Closed): 中山医院青浦分院条码柜发布
- 中山医院青浦分院条码柜发布沟通
- 09:26 Support #26784: 14698-江西省人民医院-人脸不识别
- 10/28
和开发和现场沟通，待开发反馈
2025-10-28
- 18:06 Support #26717 (Resolved): FSW14862 南方增城品规未同步问题
- 18:06 Support #26855 (Resolved): FSW14894 花都B002指纹连接失败
- 10:24 Support #26855 (In Progress): FSW14894 花都B002指纹连接失败
- 10:23 Support #26855 (Closed): FSW14894 花都B002指纹连接失败
- 18:06 Support #26781 (Resolved): 浙江省中医试剂平台更新和4套冰箱发布
- 10:16 Support #26781: 浙江省中医试剂平台更新和4套冰箱发布
- 10/27 试剂服务器检查，不更新平台；待现场确认logo和版本
- 16:16 Support #26856 (Resolved): FSW14909 南方增城没有收到制标
- 10:50 Support #26856 (In Progress): FSW14909 南方增城没有收到制标
- 10:49 Support #26856 (Closed): FSW14909 南方增城没有收到制标
- 16:15 Support #26853 (Resolved): 海南试剂定时消耗问题跟进和优化沟通
- 10:17 Support #26853 (In Progress): 海南试剂定时消耗问题跟进和优化沟通
- 10:17 Support #26853 (Closed): 海南试剂定时消耗问题跟进和优化沟通
- 10:42 Support #26825 (To Be Closed): 深圳妇幼返程回上海
- 09:43 Support #26825: 深圳妇幼返程回上海
- 2025-10-27 5h 深圳妇幼返程回上海
- 09:37 Support #26825 (Resolved): 深圳妇幼返程回上海
- 09:37 Support #26825 (Closed): 深圳妇幼返程回上海
- 10:42 Support #26824 (To Be Closed): 深圳妇幼发布小结
- 09:39 Support #26824: 深圳妇幼发布小结
- 2025-10-27 0.75h 1)深圳妇幼发布小结
- 09:36 Support #26824 (Resolved): 深圳妇幼发布小结
- 09:36 Support #26824 (Closed): 深圳妇幼发布小结
- 10:41 Support #26823 (To Be Closed): 深圳妇幼服务器上架事情确认，ncms配置远程请kay审核
- 09:38 Support #26823: 深圳妇幼服务器上架事情确认，ncms配置远程请kay审核
- 2025-10-27 1h 1)服务器上架事情确认,还是无法进机房上架，后续由现场同事协助帮忙上架到机房机柜记录位置信息；2）服务期开机远程ncms配置远程请kay审核
- 09:36 Support #26823 (Resolved): 深圳妇幼服务器上架事情确认，ncms配置远程请kay审核
- 09:36 Support #26823 (Closed): 深圳妇幼服务器上架事情确认，ncms配置远程请kay审核
- 10:41 Support #26822 (To Be Closed): 请假1小时
- 09:37 Support #26822: 请假1小时
- 2025-10-27 1h 请假1小时
- 09:35 Support #26822 (Resolved): 请假1小时
- 09:35 Support #26822 (Closed): 请假1小时
- 10:37 Support #26832 (To Be Closed): 更新海南反馈单
- 09:44 Support #26832 (Resolved): 更新海南反馈单
- 09:43 Support #26832: 更新海南反馈单
- 10/27
FSW 14572-20697 试剂冰箱-全部领出
FSW 13192-19306 试剂冰箱-客户端科室库存和柜子库存增加数量总数
FSW 14139-20310 试剂冰箱-上架提示过期耗材
FSW 14137-2... - 09:42 Support #26832 (Closed): 更新海南反馈单
- 更新海南反馈单
- 10:37 Support #26826 (To Be Closed): 调休一个小时
- 09:44 Support #26826 (Resolved): 调休一个小时
- 09:38 Support #26826 (Closed): 调休一个小时
- 调休一个小时
- 10:37 Support #26738 (To Be Closed): 岳阳接口联调问题和问题处理
- 09:44 Support #26738 (Resolved): 岳阳接口联调问题和问题处理
- 10:34 Support #26799 (To Be Closed): 请假1小时
- 10:34 Support #26798 (To Be Closed): 开发部周例会
- 10:34 Support #26786 (To Be Closed): 发布组工作计划
- 10:34 Support #26779 (To Be Closed): 钦州人民更新
- 10:12 Support #26779 (Resolved): 钦州人民更新
- 10:19 Support #26854 (In Progress): 天津中医药附一更新安排
- 10:19 Support #26854 (Closed): 天津中医药附一更新安排
- 10:13 Support #26851 (In Progress): 深圳妇幼设备信息表，硬件测试报告整理上传teams
- 10:13 Support #26851 (Closed): 深圳妇幼设备信息表，硬件测试报告整理上传teams
- 09:44 Support #26827 (To Be Closed): 岳阳市中心医院发布发布小结
- 09:44 Support #26827 (Resolved): 岳阳市中心医院发布发布小结
- 09:38 Support #26827 (Closed): 岳阳市中心医院发布发布小结
- 岳阳市中心医院发布发布小结
- 09:44 Support #26828 (Resolved): 上海九院条码柜子网络测试
- 09:39 Support #26828 (Closed): 上海九院条码柜子网络测试
- 上海九院条码柜子网络测试
- 09:44 Support #26834 (Resolved): 上海胸科医院条码柜子问题处理
- 09:43 Support #26834 (Closed): 上海胸科医院条码柜子问题处理
- 上海胸科医院条码柜子问题处理
- 09:40 Support #26830 (In Progress): 14880 九院北院手术室机器出现网络报错
- 09:40 Support #26830 (Closed): 14880 九院北院手术室机器出现网络报错
- 09:37 Support #26788 (To Be Closed): 岳阳市中心医院4套量产柜子发布完成
- 09:37 Support #26789 (To Be Closed): 岳阳市中心医院2套量产柜子发布完成
- 09:37 Support #26790 (To Be Closed): 14800-试剂冰箱-领用异常，全部领用
- 09:37 Support #26791 (To Be Closed): 14802-试剂冰箱-耗材在柜内却没有入柜日志
- 09:37 Support #26792 (To Be Closed): 岳阳市中心新区客户端网络，基础功能测试
- 09:37 Support #26793 (To Be Closed): 岳阳市中心医院服务端配置修改和核对
- 09:37 Support #26794 (To Be Closed): 岳阳市中心医院服务端ncms保存异常处理
- 09:37 Support #26795 (To Be Closed): 岳阳市中心医院制标网络测试
- 09:37 Support #26796 (To Be Closed): 14854-天津中医药大学附-数据异常mcims已消耗，但sygc未消耗
- 09:37 Support #26797 (To Be Closed): 海南试剂更新培训会议和更新时间沟通
- 09:35 Support #26713: 深圳妇幼福强院区1套智能柜和1套制标发布
- 2025-10-26 4h 1.spd库房1制标工控机和2台东芝打印机安装，工控机备份加密狗许可，重装系统，mdltms离线发布完成 2.手术室1套量产柜离线发布完成，硬件检测和客户端配置完成还未配置ip和入网阿
- 09:34 Support #26659: 深圳妇幼红荔院区1套智能柜和1套制标发布
- 2025-10-25 4h 1.sygc平台导入2套柜组json配置 3.spd库房制标工控机和2台斑马打印机安装，mdltms离线发布完成 3.手术室1套量产柜离线发布完成，硬件检测和客户端配置完成还未配置ip和入网
- 09:33 Support #26658: 深圳妇幼服务端发布
- 2025-10-24 5h 1）原计划服务器上架，现场信息科在走流程暂时无法进入机房，服务器搬到spd办公室开机离线发布；2）离线发布edes,nams,mcims,mcimsweb,gateway,sso,sygc,syhl,syv...
- 09:30 Support #26817: 上海九院无上架单，无法上架
- 2025-10-24 1h 1）先发上架单后发制标问题，需要接口重发后恢复
- 09:29 Support #26817 (To Be Closed): 上海九院无上架单，无法上架
- 09:29 Support #26817 (Closed): 上海九院无上架单，无法上架
- 09:28 Support #26512 (In Progress): 市一北院18套条码柜发布
- 09:28 Support #26667 (In Progress): 14841 九院北院需要修改三个柜子的所属科室
- 09:23 Support #26733: 14871 浙江省中医钱塘院区的柜子之间领用和归还无法及时显示
- 2025-10-24 1h 1）转工程单给开发，远程提供开发从调查；2）开发发现历史大量数据有为盼到情况，需要取日志调查
- 09:21 Support #26707: 深圳妇幼发布培训
- 2025-10-24 1h 深圳妇幼发布培训
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