活动
从 2025-09-14 到 2025-09-23
2025-09-23
- 17:36 Support #26175 (In Progress): FSW14522 南方增城关闭一代柜客户端归还界面的盘点中显示画面
- 16:52 Support #26175 (Resolved): FSW14522 南方增城关闭一代柜客户端归还界面的盘点中显示画面
- 16:52 Support #26175 (Closed): FSW14522 南方增城关闭一代柜客户端归还界面的盘点中显示画面
- 16:26 Support #26174 (Closed): 14516-江西省人民医院-查不到监控
- 14516-江西省人民医院-查不到监控
- 14:58 Support #26172 (Resolved): FSW14508 六院上药套包标签模板需求
- 11:30 Support #26172 (In Progress): FSW14508 六院上药套包标签模板需求
- 11:30 Support #26172 (Closed): FSW14508 六院上药套包标签模板需求
- 14:58 Support #26171 (Resolved): FSW14507 六院上药高值模板需求
- 11:30 Support #26171 (In Progress): FSW14507 六院上药高值模板需求
- 11:30 Support #26171 (Closed): FSW14507 六院上药高值模板需求
- 14:58 Support #26169 (Resolved): FSW14514 南方增城没有收到制标数据
- 11:26 Support #26169 (In Progress): FSW14514 南方增城没有收到制标数据
- 11:26 Support #26169 (Closed): FSW14514 南方增城没有收到制标数据
- 13:11 Support #26173 (In Progress): 上海九院-北院 需开通端口列表和设备信息Mac整理发现场
- 13:11 Support #26173 (Closed): 上海九院-北院 需开通端口列表和设备信息Mac整理发现场
- 11:27 Support #26170 (In Progress): 九院北院发布跟进
- 11:26 Support #26170 (Closed): 九院北院发布跟进
- 11:24 Support #25955: 钦州高值联调
- 9/22 高值接口情况沟通，定9/28开始联调
- 11:23 Support #25955 (Feedback): 钦州高值联调
- 11:23 Support #26128: 南方医院发布跟进
- 9/22 网口dhcp情况反馈，需重新跳线
- 11:22 Support #26145 (To Be Closed): 广中医药一院拆改柜发布支持
- 11:22 Support #26148 (To Be Closed): FSW14501 南方增城标签增加科室
- 11:21 Support #26146 (To Be Closed): FSW14505 南方增城标签增加型号
- 11:20 Support #26147 (To Be Closed): FSW14504 南方增城按科室筛选打印任务
- 11:20 Support #26130 (To Be Closed): FSW14490 浙江省中医钱塘柜子指纹识别异常
- 11:20 Support #26129 (To Be Closed): FSW14489 浙江省中医湖滨制标打印异常
- 11:20 Support #26142 (To Be Closed): FSW14496 南方增城业务接口轮询频率修改
- 10:24 Support #26168 (Resolved): 常山打印机问题沟通和处理
- 10:24 Support #26168 (Closed): 常山打印机问题沟通和处理
- 常山打印机问题沟通和处理
- 09:30 Support #26162 (In Progress): 南方医院量产柜人脸许可申请
- 09:30 Support #26162 (Closed): 南方医院量产柜人脸许可申请
- 09:24 Support #26158 (In Progress): 南方医院已安装的量产柜和制标设备网络dhcp配合测试
- 09:24 Support #26158 (Closed): 南方医院已安装的量产柜和制标设备网络dhcp配合测试
- 09:23 Support #26134: 14506 广州中医药大学附一2套拆改柜现场发布配置
- 2025-09-22 4h 1)南方医院出发去广中医附一；2）拆改柜平台移柜门配置写单子给开发远程开发协助数据库处理；3）拆改柜后的配置平台和客户端修改，测试功能正常
- 09:14 Support #26134 (Resolved): 14506 广州中医药大学附一2套拆改柜现场发布配置
- 09:21 Support #26020: 南方总院 制标环境安装，printer离线发布
- 2025-09-22 5h 1)3台打印机和制标工控机等设备从库房搬运到仓库中心点；2）3台打印机安装，上电做走纸校准；3）制标工控机上电做printer离线发布配置
- 09:14 Support #26020 (Resolved): 南方总院 制标环境安装，printer离线发布
2025-09-22
- 18:00 Support #26145 (Resolved): 广中医药一院拆改柜发布支持
- 17:08 Support #26145 (In Progress): 广中医药一院拆改柜发布支持
- 17:08 Support #26145 (Closed): 广中医药一院拆改柜发布支持
- 17:35 Support #26148 (Resolved): FSW14501 南方增城标签增加科室
- 17:35 Support #26148 (Closed): FSW14501 南方增城标签增加科室
- 17:35 Support #26147 (Resolved): FSW14504 南方增城按科室筛选打印任务
- 17:35 Support #26147 (Closed): FSW14504 南方增城按科室筛选打印任务
- 17:34 Support #26146 (Resolved): FSW14505 南方增城标签增加型号
- 17:34 Support #26146 (Closed): FSW14505 南方增城标签增加型号
- 17:07 Support #26130 (Resolved): FSW14490 浙江省中医钱塘柜子指纹识别异常
- 09:51 Support #26130 (In Progress): FSW14490 浙江省中医钱塘柜子指纹识别异常
- 09:51 Support #26130 (Closed): FSW14490 浙江省中医钱塘柜子指纹识别异常
- 16:07 Support #26144 (In Progress): 上海六院服务器环境安装
- 16:07 Support #26144 (Resolved): 上海六院服务器环境安装
- 上海六院服务器环境安装
- 16:05 Support #26143 (Resolved): 养志康复医院4套条码柜子发布
- 16:04 Support #26143 (Closed): 养志康复医院4套条码柜子发布
- 养志康复医院4套条码柜子发布
- 15:50 Support #26142 (Resolved): FSW14496 南方增城业务接口轮询频率修改
- 15:50 Support #26142 (Closed): FSW14496 南方增城业务接口轮询频率修改
- 15:48 Support #25920 (To Be Closed): 上海市六（上药）虚拟机unbtun环境安装协助
- 15:36 Support #25946 (To Be Closed): 南方增城医院spd切换
- 15:36 Support #26139 (To Be Closed): 湘雅打印机调试
- 15:35 Support #26139 (Resolved): 湘雅打印机调试
- 15:35 Support #26139 (In Progress): 湘雅打印机调试
- 15:32 Support #26139 (Closed): 湘雅打印机调试
- 湘雅打印机调试
- 15:36 Support #26141 (To Be Closed): 更新反馈单状态
- 15:35 Support #26141 (Resolved): 更新反馈单状态
- 15:34 Support #26141 (Closed): 更新反馈单状态
- 更新反馈单状态
- 15:36 Support #26140 (To Be Closed): 市一北院条码柜入网，发布，测试
- 15:35 Support #26140 (Resolved): 市一北院条码柜入网，发布，测试
- 15:33 Support #26140 (Closed): 市一北院条码柜入网，发布，测试
- 市一北院条码柜入网，发布，测试
- 11:03 Support #26098 (Closed): fsw14479-20589浙江省中医部分未制标问题，转工程单取日志
- 10:40 Support #26098 (To Be Closed): fsw14479-20589浙江省中医部分未制标问题，转工程单取日志
- 10:24 Support #26098: fsw14479-20589浙江省中医部分未制标问题，转工程单取日志
- 2025-09-19 1h 1)转工程单取日志给开发调查；2）开发远程数据库查问题，sql查询慢问题续作优化；3）mysql数据库内存配置为1g,重启数据库和mcims服务后现场制标查询正常
- 10:01 Support #26098 (Resolved): fsw14479-20589浙江省中医部分未制标问题，转工程单取日志
- 11:03 Support #26101 (Closed): 粤北重新拉取制标任务
- 09:42 Support #26101 (To Be Closed): 粤北重新拉取制标任务
- 11:03 Support #26103 (Closed): 开工会（胸科，市一北院，九院，曙光）
- 10:33 Support #26103 (To Be Closed): 开工会（胸科，市一北院，九院，曙光）
- 11:03 Support #26102 (Closed): 南方增城切换SPD
- 10:34 Support #26102: 南方增城切换SPD
- 9/20 更新了edes
- 10:33 Support #26102 (To Be Closed): 南方增城切换SPD
- 11:03 Support #26018 (Closed): 南方总院服务端发布配置
- 10:43 Support #26018 (To Be Closed): 南方总院服务端发布配置
- 10:27 Support #26018: 南方总院服务端发布配置
- 2025-09-19 5.5h 南方总院服务端发布配置(edes,ncms,mcims,mcimsw,sso,gateway,sygc,syhl,syvm,rhms,rhmsw)
- 10:01 Support #26018 (Resolved): 南方总院服务端发布配置
- 11:03 Support #26019 (Closed): 南方总院9套量产柜导json修改配置，已安装4套量产柜lan1网口网络自动获取情况
- 10:43 Support #26019 (To Be Closed): 南方总院9套量产柜导json修改配置，已安装4套量产柜lan1网口网络自动获取情况
- 10:22 Support #26019: 南方总院9套量产柜导json修改配置，已安装4套量产柜lan1网口网络自动获取情况
- 2025-09-20 5h 1)方总院9套量产柜导json修改配置；2）已安装4套量产柜lan1网口网络自动获取情况，自动获取不到ip，现场周一再跟信息科确认网络问题
- 10:03 Support #26019 (Resolved): 南方总院9套量产柜导json修改配置，已安装4套量产柜lan1网口网络自动获取情况
- 11:03 Support #25957 (Closed): 南方医院发布跟进
- 10:34 Support #25957 (To Be Closed): 南方医院发布跟进
- 09:44 Support #25957: 南方医院发布跟进
- 9/19 1）VPN堡垒机测试，服务端发布配置，具备开发联调环境；2）本次只安装6套量产柜，取消3套量产柜，1门禁1验收台
- 09:42 Support #25957 (Resolved): 南方医院发布跟进
- 09:41 Support #25957 (To Be Closed): 南方医院发布跟进
- 11:03 Support #26125 (Closed): 南方医院发布
- 10:35 Support #26125 (To Be Closed): 南方医院发布
- 09:45 Support #26125: 南方医院发布
- 9/21 4套量产柜硬件测试和离线发布，G30ubuntu镜像问题反馈（LAN2网关，ntp服务）
- 09:41 Support #26125 (Resolved): 南方医院发布
- 09:41 Support #26125 (Closed): 南方医院发布
- 11:03 Support #26133 (Closed): 南方医院心导管室2套量产柜离线发布配置，设备信息表整理更新
- 10:43 Support #26133 (To Be Closed): 南方医院心导管室2套量产柜离线发布配置，设备信息表整理更新
- 10:21 Support #26133: 南方医院心导管室2套量产柜离线发布配置，设备信息表整理更新
- 2025-09-21 6h 1)南方医院心导管室22套量产柜离线发布配置；2）现场设备信息表整理更新
- 10:04 Support #26133 (Resolved): 南方医院心导管室2套量产柜离线发布配置，设备信息表整理更新
- 10:04 Support #26133 (Closed): 南方医院心导管室2套量产柜离线发布配置，设备信息表整理更新
- 11:02 Support #26129 (Resolved): FSW14489 浙江省中医湖滨制标打印异常
- 09:50 Support #26129 (In Progress): FSW14489 浙江省中医湖滨制标打印异常
- 09:50 Support #26129 (Closed): FSW14489 浙江省中医湖滨制标打印异常
- 10:40 Support #26100 (Feedback): 14454 花都人民医院人脸识别效率优化
- 10:26 Support #26100: 14454 花都人民医院人脸识别效率优化
- 2025-09-19 0.25h 现场反馈亲自测试没有问题，医护人员使用有问题需要待下次再报问题现场再测一下
- 10:01 Support #26100 (Resolved): 14454 花都人民医院人脸识别效率优化
- 10:40 Support #26099 (Feedback): 14453 花都人民医院指纹识别效率低
- 10:25 Support #26099: 14453 花都人民医院指纹识别效率低
- 2025-09-19 0.25 现场反馈亲自测试没有问题，医护人员使用有问题需要待下次再报问题现场再测一下
- 10:01 Support #26099 (Resolved): 14453 花都人民医院指纹识别效率低
- 10:05 Support #26134 (In Progress): 14506 广州中医药大学附一2套拆改柜现场发布配置
- 10:05 Support #26134 (Closed): 14506 广州中医药大学附一2套拆改柜现场发布配置
- 10:04 Support #26020 (In Progress): 南方总院 制标环境安装，printer离线发布
- 09:48 Support #26128: 南方医院发布跟进
- 科室和SPD库房网络
- 09:47 Support #26128 (In Progress): 南方医院发布跟进
- 09:47 Support #26128 (In Progress): 南方医院发布跟进
- 09:46 Support #26127 (In Progress): 南方医院开发联调支持
- 09:46 Support #26127 (Closed): 南方医院开发联调支持
- 09:46 Support #25955 (In Progress): 钦州高值联调
2025-09-20
2025-09-19
- 22:21 Support #26102 (Resolved): 南方增城切换SPD
- 11:24 Support #26102 (In Progress): 南方增城切换SPD
- 11:24 Support #26102 (Closed): 南方增城切换SPD
- 22:21 Support #26103 (Resolved): 开工会（胸科，市一北院，九院，曙光）
- 13:10 Support #26103 (In Progress): 开工会（胸科，市一北院，九院，曙光）
- 13:10 Support #26103 (Closed): 开工会（胸科，市一北院，九院，曙光）
- 13:18 Support #26078 (Closed): 芜湖市中医院量产柜发布沟通
- 11:14 Support #26078 (To Be Closed): 芜湖市中医院量产柜发布沟通
- 09:23 Support #26078 (Resolved): 芜湖市中医院量产柜发布沟通
- 09:23 Support #26078 (Closed): 芜湖市中医院量产柜发布沟通
- 芜湖市中医院量产柜发布沟通
- 13:18 Support #26087 (Closed): 市一北院发布沟通
- 11:14 Support #26087 (To Be Closed): 市一北院发布沟通
- 09:49 Support #26087 (Resolved): 市一北院发布沟通
- 09:31 Support #26087 (Closed): 市一北院发布沟通
- 市一北院发布沟通
- 13:18 Support #25984 (Closed): 14426 花都人民医院客户端网络异常
- 09:18 Support #25984 (To Be Closed): 14426 花都人民医院客户端网络异常
- 13:18 Support #25987 (Closed): 南方医院服务器上架，配置ip入网，vpn申请连服务器测试
- 09:18 Support #25987 (To Be Closed): 南方医院服务器上架，配置ip入网，vpn申请连服务器测试
- 09:18 Support #25987 (Resolved): 南方医院服务器上架，配置ip入网，vpn申请连服务器测试
- 13:18 Support #26085 (Closed): 14200-养志康复医院-消耗扫描无反应
- 11:14 Support #26085 (To Be Closed): 14200-养志康复医院-消耗扫描无反应
- 09:49 Support #26085 (Resolved): 14200-养志康复医院-消耗扫描无反应
- 09:30 Support #26085 (Closed): 14200-养志康复医院-消耗扫描无反应
- 14200-养志康复医院-消耗扫描无反应
- 13:18 Support #26074 (Closed): 南方医院服务器进机房改ip，vpn堡垒机申请进度跟进
- 11:16 Support #26074 (To Be Closed): 南方医院服务器进机房改ip，vpn堡垒机申请进度跟进
- 09:25 Support #26074: 南方医院服务器进机房改ip，vpn堡垒机申请进度跟进
- 2025-09-18 4h 1)）南方医院服务器进机房改ip；2）vpn堡垒机申请进度跟进
- 09:19 Support #26074 (Resolved): 南方医院服务器进机房改ip，vpn堡垒机申请进度跟进
- 09:19 Support #26074 (Closed): 南方医院服务器进机房改ip，vpn堡垒机申请进度跟进
- 13:18 Support #26083 (Closed): 14391-上海金山公卫-A1楼条码柜更新程序需求
- 11:14 Support #26083 (To Be Closed): 14391-上海金山公卫-A1楼条码柜更新程序需求
- 09:49 Support #26083 (Resolved): 14391-上海金山公卫-A1楼条码柜更新程序需求
- 09:30 Support #26083 (Closed): 14391-上海金山公卫-A1楼条码柜更新程序需求
- 14391-上海金山公卫-A1楼条码柜更新程序需求
- 13:18 Support #26023 (Closed): 南方医院服务器上架信息等级表和设备信息表更新
- 11:16 Support #26023 (To Be Closed): 南方医院服务器上架信息等级表和设备信息表更新
- 09:25 Support #26023: 南方医院服务器上架信息等级表和设备信息表更新
- 2025-09-18 0.5h 1)）服务器改ip后设备信息表更新
- 09:18 Support #26023 (Resolved): 南方医院服务器上架信息等级表和设备信息表更新
- 13:18 Support #26079 (Closed): 常山县人民医院打印机调试
- 11:14 Support #26079 (To Be Closed): 常山县人民医院打印机调试
- 09:23 Support #26079 (Resolved): 常山县人民医院打印机调试
- 09:23 Support #26079 (Closed): 常山县人民医院打印机调试
- 常山县人民医院打印机调试
- 13:18 Support #25942 (Closed): 六院临港（上药）虚拟机服务器环境安装
- 10:38 Support #25942 (To Be Closed): 六院临港（上药）虚拟机服务器环境安装
- 13:18 Support #26056 (Closed): FSW14456 花都B003无法连接到平板（otg线，网络adb）
- 10:38 Support #26056 (To Be Closed): FSW14456 花都B003无法连接到平板（otg线，网络adb）
- 13:18 Support #26055 (Closed): FSW14454 花都B003柜体垫高人脸识别成功率低
- 11:22 Support #26055 (To Be Closed): FSW14454 花都B003柜体垫高人脸识别成功率低
- 13:18 Support #26059 (Closed): 更新九院版本记录
- 11:15 Support #26059 (To Be Closed): 更新九院版本记录
- 09:23 Support #26059 (Resolved): 更新九院版本记录
- 13:18 Support #26080 (Closed): 上海市六（菱商）3套柜子网络情况跟进，人脸指纹序列号登记到资产平台
- 11:17 Support #26080 (To Be Closed): 上海市六（菱商）3套柜子网络情况跟进，人脸指纹序列号登记到资产平台
- 09:29 Support #26080: 上海市六（菱商）3套柜子网络情况跟进，人脸指纹序列号登记到资产平台
- 2025-09-18 1.5h 1) 上海市六（菱商）3套柜子网络情况跟进,暂时还没好；2）3套离线发布的量产柜平板人脸指纹序列号登记到资产平台
- 09:24 Support #26080 (Resolved): 上海市六（菱商）3套柜子网络情况跟进，人脸指纹序列号登记到资产平台
- 09:23 Support #26080 (Closed): 上海市六（菱商）3套柜子网络情况跟进，人脸指纹序列号登记到资产平台
- 13:18 Support #26024 (Closed): 14449 广州花都区人民医院客户端异常退出 取日志
- 11:16 Support #26024 (To Be Closed): 14449 广州花都区人民医院客户端异常退出 取日志
- 09:27 Support #26024: 14449 广州花都区人民医院客户端异常退出 取日志
- 2025-09-18 1h 1) 客户端查看apk设置给开发；2）取安卓/data/tombstones/目录下系统文件给开发
- 13:17 Support #26057 (Closed): FSW14453 花都B001和B003指纹识别不灵敏
- 11:22 Support #26057 (To Be Closed): FSW14453 花都B001和B003指纹识别不灵敏
- 13:17 Support #26086 (Closed): 14476-武汉泰康-需求增加扫码打印功能
- 11:15 Support #26086 (To Be Closed): 14476-武汉泰康-需求增加扫码打印功能
- 09:49 Support #26086 (In Progress): 14476-武汉泰康-需求增加扫码打印功能
- 09:31 Support #26086 (Closed): 14476-武汉泰康-需求增加扫码打印功能
- 14476-武汉泰康-需求增加扫码打印功能
- 13:17 Support #26060 (Closed): 浙江省中医部分完成制标问题
- 11:13 Support #26060 (To Be Closed): 浙江省中医部分完成制标问题
- 13:17 Support #26075 (Closed): 浙江省中医部分未制标20个耗材标签补打印
- 11:17 Support #26075 (To Be Closed): 浙江省中医部分未制标20个耗材标签补打印
- 09:29 Support #26075: 浙江省中医部分未制标20个耗材标签补打印
- 2025-09-18 1h 1) 浙江省中医部分未制标20个耗材标签远程给现场补打印
- 09:20 Support #26075 (Resolved): 浙江省中医部分未制标20个耗材标签补打印
- 09:20 Support #26075 (Closed): 浙江省中医部分未制标20个耗材标签补打印
- 13:17 Support #26084 (Closed): 14470-九院总院-标签重复打印
- 11:15 Support #26084 (To Be Closed): 14470-九院总院-标签重复打印
- 09:49 Support #26084 (In Progress): 14470-九院总院-标签重复打印
- 09:30 Support #26084 (Closed): 14470-九院总院-标签重复打印
- 14470-九院总院-标签重复打印
- 11:15 Support #26008 (Feedback): 工控机安装系统
- 11:14 Support #26101 (Resolved): 粤北重新拉取制标任务
- 11:14 Support #26101 (Closed): 粤北重新拉取制标任务
- 10:50 Support #26018 (Feedback): 南方总院服务端发布配置
- 09:53 Support #26018 (In Progress): 南方总院服务端发布配置
- 10:42 Support #26100 (In Progress): 14454 花都人民医院人脸识别效率优化
- 10:42 Support #26100 (Feedback): 14454 花都人民医院人脸识别效率优化
- 10:40 Support #26099 (In Progress): 14453 花都人民医院指纹识别效率低
- 10:40 Support #26099 (Feedback): 14453 花都人民医院指纹识别效率低
- 10:39 Support #26098 (In Progress): fsw14479-20589浙江省中医部分未制标问题，转工程单取日志
- 10:39 Support #26098 (Closed): fsw14479-20589浙江省中医部分未制标问题，转工程单取日志
- 09:29 Support #26081 (In Progress): 14476-武汉泰康-需求增加扫码打印功能
- 09:25 Support #26081 (In Progress): 14476-武汉泰康-需求增加扫码打印功能
- 14476-武汉泰康-需求增加扫码打印功能
2025-09-18
- 18:06 Support #26060 (In Progress): 浙江省中医部分完成制标问题
- 18:06 Support #26060 (Resolved): 浙江省中医部分完成制标问题
- 18:06 Support #26060 (Closed): 浙江省中医部分完成制标问题
- 17:58 Support #26024 (Resolved): 14449 广州花都区人民医院客户端异常退出 取日志
- 09:58 Support #26024: 14449 广州花都区人民医院客户端异常退出 取日志
- 2025-09-17 1h 1)和现场沟通确认现场每套客户端的异常问题，实际上就B001和B003第一次出现故障问题；2）取客户端日志给开发调查
- 09:50 Support #26024 (In Progress): 14449 广州花都区人民医院客户端异常退出 取日志
- 09:15 Support #26024 (Feedback): 14449 广州花都区人民医院客户端异常退出 取日志
- 16:59 Support #24544 (In Progress): 黄冈条码门禁发布
- 16:59 Support #24811 (In Progress): 黄冈提测更新跟进
- 16:56 Support #25942: 六院临港（上药）虚拟机服务器环境安装
- 9/18 协调时间（9/23）和人员（Lion，King）安装环境；到徐汇院区信息科，u盘拷贝给信息科，需安装sqlserver
- 16:54 Support #25942 (Resolved): 六院临港（上药）虚拟机服务器环境安装
- 15:53 Support #26013 (Closed): 武汉泰康上线沟通
- 09:18 Support #26013 (To Be Closed): 武汉泰康上线沟通
- 15:53 Support #26004 (Closed): 补贴填写+提交车票
- 09:18 Support #26004 (To Be Closed): 补贴填写+提交车票
- 15:53 Support #25852 (Closed): 14350-海南省人民医院-试剂冰箱-微生物单门冰箱串读
- 09:18 Support #25852 (To Be Closed): 14350-海南省人民医院-试剂冰箱-微生物单门冰箱串读
- 15:53 Support #26005 (Closed): 六安中医院重置密码
- 09:17 Support #26005 (To Be Closed): 六安中医院重置密码
- 15:53 Support #25944 (Closed): 14386-试剂冰箱-打印机调试
- 09:17 Support #25944 (To Be Closed): 14386-试剂冰箱-打印机调试
- 15:53 Support #25964 (Closed): 武汉泰康文档整理和上传
- 09:17 Support #25964 (To Be Closed): 武汉泰康文档整理和上传
- 15:52 Support #26017 (Closed): 武汉泰康上线清库
- 10:56 Support #26017 (To Be Closed): 武汉泰康上线清库
- 09:18 Support #26017 (Resolved): 武汉泰康上线清库
- 15:52 Support #26039 (Closed): 武汉泰康视频清晰度调整
- 10:56 Support #26039 (To Be Closed): 武汉泰康视频清晰度调整
- 09:19 Support #26039 (Resolved): 武汉泰康视频清晰度调整
- 09:18 Support #26039 (Closed): 武汉泰康视频清晰度调整
- 武汉泰康视频清晰度调整
- 15:52 Support #26007 (Closed): 14373-上海第九人民医院-提出需要在领用界面扫码限定位数
- 10:56 Support #26007 (To Be Closed): 14373-上海第九人民医院-提出需要在领用界面扫码限定位数
- 09:18 Support #26007 (Resolved): 14373-上海第九人民医院-提出需要在领用界面扫码限定位数
- 15:52 Support #25782 (Closed): 上海六院-菱商 徐汇院区-2套量产柜离线发布调试
- 10:17 Support #25782 (To Be Closed): 上海六院-菱商 徐汇院区-2套量产柜离线发布调试
- 15:52 Support #25919 (Closed): 上海出差去南方医院，服务器上架计划确认沟通
- 10:17 Support #25919 (To Be Closed): 上海出差去南方医院，服务器上架计划确认沟通
- 15:52 Support #26038 (Closed): 胸科工控机安装
- 10:57 Support #26038 (To Be Closed): 胸科工控机安装
- 09:18 Support #26038 (Resolved): 胸科工控机安装
- 09:18 Support #26038 (Closed): 胸科工控机安装
- 胸科工控机安装
- 15:52 Support #25988 (Closed): 南方医院量产柜设备Mac信息补充提供，设备信息表填写
- 10:17 Support #25988 (To Be Closed): 南方医院量产柜设备Mac信息补充提供，设备信息表填写
- 15:52 Support #25981 (Closed): 广州妇儿数据库服务器内存报警处理
- 09:51 Support #25981 (To Be Closed): 广州妇儿数据库服务器内存报警处理
- 15:52 Support #25940 (Closed): 钦州制标发布
- 09:51 Support #25940 (To Be Closed): 钦州制标发布
- 15:52 Support #25985 (Closed): 钦州人民发布小结
- 09:51 Support #25985 (To Be Closed): 钦州人民发布小结
- 15:52 Support #26041 (Closed): 14391-上海金山公卫-A1楼条码柜更新程序需求
- 10:57 Support #26041 (To Be Closed): 14391-上海金山公卫-A1楼条码柜更新程序需求
- 09:19 Support #26041 (Resolved): 14391-上海金山公卫-A1楼条码柜更新程序需求
- 09:19 Support #26041 (In Progress): 14391-上海金山公卫-A1楼条码柜更新程序需求
- 09:19 Support #26041 (Closed): 14391-上海金山公卫-A1楼条码柜更新程序需求
- 14391-上海金山公卫-A1楼条码柜更新程序需求
- 15:52 Support #25956 (Closed): 六院（上药）整体计划沟通
- 09:51 Support #25956 (To Be Closed): 六院（上药）整体计划沟通
- 15:52 Support #26040 (Closed): 14443-浙江省中医湖-滨院区门禁需要处理在客户端上显示的过效期和近效期的耗材
- 10:57 Support #26040 (To Be Closed): 14443-浙江省中医湖-滨院区门禁需要处理在客户端上显示的过效期和近效期的耗材
- 09:19 Support #26040 (Resolved): 14443-浙江省中医湖-滨院区门禁需要处理在客户端上显示的过效期和近效期的耗材
- 09:19 Support #26040 (Closed): 14443-浙江省中医湖-滨院区门禁需要处理在客户端上显示的过效期和近效期的耗材
- 14443-浙江省中医湖-滨院区门禁需要处理在客户端上显示的过效期和近效期的耗材
- 15:52 Support #25983 (Closed): 上海六院3套离线发布量产柜入网信息填写给现场
- 10:17 Support #25983 (To Be Closed): 上海六院3套离线发布量产柜入网信息填写给现场
- 15:52 Support #26058 (Closed): 南方医院出差
- 10:56 Support #26058 (To Be Closed): 南方医院出差
- 10:16 Support #26058 (Resolved): 南方医院出差
- 10:15 Support #26058 (Closed): 南方医院出差
- 11:01 Support #26056 (Resolved): FSW14456 花都B003无法连接到平板（otg线，网络adb）
- 10:10 Support #26056 (In Progress): FSW14456 花都B003无法连接到平板（otg线，网络adb）
- 10:10 Support #26056 (Closed): FSW14456 花都B003无法连接到平板（otg线，网络adb）
- 10:30 Support #26059 (In Progress): 更新九院版本记录
- 10:30 Support #26059 (Closed): 更新九院版本记录
- 更新九院版本记录
- 10:11 Support #26057 (In Progress): FSW14453 花都B001和B003指纹识别不灵敏
- 10:11 Support #26057 (Closed): FSW14453 花都B001和B003指纹识别不灵敏
- 10:07 Support #26055 (In Progress): FSW14454 花都B003柜体垫高人脸识别成功率低
- 10:07 Support #26055 (Closed): FSW14454 花都B003柜体垫高人脸识别成功率低
- 09:58 Support #25987: 南方医院服务器上架，配置ip入网，vpn申请连服务器测试
- 2025-09-17 4h 1)南方医院服务器搬运到信息科机房上架到机柜；2）服务器配置信息科提供的ip；3）联系医院组同事申请vpn堡垒机事情
- 09:55 Support #25987: 南方医院服务器上架，配置ip入网，vpn申请连服务器测试
- 2025-09-18 4h 1)南方医院服务器搬运到信息科机房上架到机柜；2）服务器配置信息科提供的ip；3）联系医院组同事申请vpn堡垒机事情
- 09:58 Support #26023: 南方医院服务器上架信息等级表和设备信息表更新
- 2025-09-17 1h 1) 南方医院服务器上架信息等级表；2）设备信息表更新
- 09:56 Support #26023: 南方医院服务器上架信息等级表和设备信息表更新
- 2025-09-18 1h 1) 南方医院服务器上架信息等级表；2）设备信息表更新
2025-09-17
- 17:30 Support #26024 (In Progress): 14449 广州花都区人民医院客户端异常退出 取日志
- 17:30 Support #26024 (Closed): 14449 广州花都区人民医院客户端异常退出 取日志
- 13:59 Support #26023 (In Progress): 南方医院服务器上架信息等级表和设备信息表更新
- 13:59 Support #26023 (Closed): 南方医院服务器上架信息等级表和设备信息表更新
- 13:57 Support #26022 (New): 南方医院上线支持
- 13:57 Support #26021 (New): 南方总院高低值联调
- 13:56 Support #26020 (Closed): 南方总院 制标环境安装，printer离线发布
- 13:55 Support #26019 (Closed): 南方总院9套量产柜导json修改配置，已安装4套量产柜lan1网口网络自动获取情况
- 13:54 Support #26018 (Closed): 南方总院服务端发布配置
- 11:25 Support #25600 (Closed): 上海六院（上药）发布跟进（虚拟机申请导致项目推迟）
- 11:25 Support #24370 (Closed): 黄冈运维问题
- 11:25 Support #25917 (Closed): 钦州1套门禁发布
- 11:25 Support #25959 (Closed): 武汉泰康接口联调和权限配置
- 09:27 Support #25959 (To Be Closed): 武汉泰康接口联调和权限配置
- 11:25 Support #25916 (Closed): 钦州5套量产柜发布
- 11:25 Support #25960 (Closed): 武汉泰康科室信息修改和关联
- 09:27 Support #25960 (To Be Closed): 武汉泰康科室信息修改和关联
- 11:25 Support #25961 (Closed): 14391-上海金山公卫-A1楼条码柜更新程序需求
- 09:27 Support #25961 (To Be Closed): 14391-上海金山公卫-A1楼条码柜更新程序需求
- 11:25 Support #25947 (Closed): FSW14401 钦州一套量产柜2个监控摄像头问题需求
- 11:25 Support #25948 (Closed): FSW14400 九院一个制标任务少打印50个标签
- 11:25 Support #25958 (Closed): 调休一个小时
- 09:27 Support #25958 (To Be Closed): 调休一个小时
- 09:51 Support #26017 (In Progress): 武汉泰康上线清库
- 09:51 Support #26017 (Closed): 武汉泰康上线清库
- 武汉泰康上线清库
- 09:50 Support #26013 (Resolved): 武汉泰康上线沟通
- 09:42 Support #26013 (Closed): 武汉泰康上线沟通
- 武汉泰康上线沟通
- 09:34 Support #26008 (In Progress): 工控机安装系统
- 09:34 Support #26008 (Feedback): 工控机安装系统
- 工控机安装系统
- 09:33 Support #26007 (In Progress): 14373-上海第九人民医院-提出需要在领用界面扫码限定位数
- 09:33 Support #26007 (Closed): 14373-上海第九人民医院-提出需要在领用界面扫码限定位数
- 14373-上海第九人民医院-提出需要在领用界面扫码限定位数
- 09:28 Support #26004 (Resolved): 补贴填写+提交车票
- 09:27 Support #26004 (Closed): 补贴填写+提交车票
- 补贴填写+提交车票
- 09:28 Support #26005 (Resolved): 六安中医院重置密码
- 09:28 Support #26005 (In Progress): 六安中医院重置密码
- 09:28 Support #26005 (Closed): 六安中医院重置密码
- 六安中医院重置密码
- 09:27 Support #25944 (Resolved): 14386-试剂冰箱-打印机调试
- 09:27 Support #25852 (Resolved): 14350-海南省人民医院-试剂冰箱-微生物单门冰箱串读
- 09:27 Support #25964 (Resolved): 武汉泰康文档整理和上传
- 07:16 Support #25988 (Resolved): 南方医院量产柜设备Mac信息补充提供，设备信息表填写
- 07:16 Support #25988: 南方医院量产柜设备Mac信息补充提供，设备信息表填写
- 2025-09-16 1h 1)南方医院量产柜设备Mac信息补充提供；2）设备信息表填写
- 07:15 Support #25988 (Closed): 南方医院量产柜设备Mac信息补充提供，设备信息表填写
- 07:12 Support #25987 (In Progress): 南方医院服务器上架，配置ip入网，vpn申请连服务器测试
- 07:12 Support #25987 (Closed): 南方医院服务器上架，配置ip入网，vpn申请连服务器测试
- 07:11 Support #25984: 14426 花都人民医院客户端网络异常
- 2025-09-16 0.75h 1)转工程单取日志给开发调查；2）开发反馈现场工控机9/11日有出现停机异常情况，9/11号后日志没有，需要确认工控机系统异常原因
- 07:05 Support #25984 (Resolved): 14426 花都人民医院客户端网络异常
- 07:09 Support #25983: 上海六院3套离线发布量产柜入网信息填写给现场
- 2025-09-16 0.75h 1)上海六院3套离线发布量产柜入网信息按照模板填写提供给现场
- 07:05 Support #25983 (Resolved): 上海六院3套离线发布量产柜入网信息填写给现场
- 07:08 Support #25919: 上海出差去南方医院，服务器上架计划确认沟通
- 2025-09-16 5h 1)上海出差去南方医院；2）南方医院量产柜mac地址汇总整理提供；3）服务器上架计划沟通确认（明早8:30开始）
- 07:05 Support #25919 (Resolved): 上海出差去南方医院，服务器上架计划确认沟通
- 07:05 Support #25782: 上海六院-菱商 徐汇院区-2套量产柜离线发布调试
- 2025-09-15 8h 1)3号楼医技楼1楼放射介入科1套量产柜离线发布，摄像头网络不通；2）急诊楼4楼手术室1套量产柜离线发布
2025-09-16
- 17:36 Support #25986 (In Progress): 上海六院（上药）发布跟进
- 17:36 Support #25986 (In Progress): 上海六院（上药）发布跟进
- 17:35 Support #25600 (To Be Closed): 上海六院（上药）发布跟进（虚拟机申请导致项目推迟）
- 17:19 Support #24370 (To Be Closed): 黄冈运维问题
- 17:19 Support #25955: 钦州高值联调
- 9/16 高值联调胤云延期
- 14:43 Support #25955 (New): 钦州高值联调
- 17:18 Support #25942 (In Progress): 六院临港（上药）虚拟机服务器环境安装
- 17:18 Support #25956 (Resolved): 六院（上药）整体计划沟通
- 17:18 Support #25956: 六院（上药）整体计划沟通
- 9/16 内部沟通对接方案，提供上药万序标准中间库接口，另外2家运营商http接口
- 17:15 Support #25940: 钦州制标发布
- 9/16 发布2套mdltms
- 14:43 Support #25940 (Resolved): 钦州制标发布
- 17:14 Support #25985 (Resolved): 钦州人民发布小结
- 17:13 Support #25985 (Closed): 钦州人民发布小结
- 15:27 Support #25984 (In Progress): 14426 花都人民医院客户端网络异常
- 15:27 Support #25984 (Closed): 14426 花都人民医院客户端网络异常
- 14:43 Support #25981 (Resolved): 广州妇儿数据库服务器内存报警处理
- 09:45 Support #25981 (In Progress): 广州妇儿数据库服务器内存报警处理
- 09:45 Support #25981 (Closed): 广州妇儿数据库服务器内存报警处理
- 14:43 Support #25917 (To Be Closed): 钦州1套门禁发布
- 14:43 Support #25916 (To Be Closed): 钦州5套量产柜发布
- 14:43 Support #25947 (To Be Closed): FSW14401 钦州一套量产柜2个监控摄像头问题需求
- 14:43 Support #25948 (To Be Closed): FSW14400 九院一个制标任务少打印50个标签
- 14:09 Support #25983 (In Progress): 上海六院3套离线发布量产柜入网信息填写给现场
- 14:09 Support #25983 (Closed): 上海六院3套离线发布量产柜入网信息填写给现场
- 13:58 Support #25919 (In Progress): 上海出差去南方医院，服务器上架计划确认沟通
- 13:58 Support #25919 (Resolved): 上海出差去南方医院，服务器上架计划确认沟通
- 13:57 Support #25919 (In Progress): 上海出差去南方医院，服务器上架计划确认沟通
- 10:41 Support #25782 (Resolved): 上海六院-菱商 徐汇院区-2套量产柜离线发布调试
- 09:29 Support #25964 (In Progress): 武汉泰康文档整理和上传
- 09:24 Support #25964 (Closed): 武汉泰康文档整理和上传
- 武汉泰康文档整理和上传
- 09:19 Support #25959 (Resolved): 武汉泰康接口联调和权限配置
- 09:18 Support #25959 (Closed): 武汉泰康接口联调和权限配置
- 武汉泰康接口联调和权限配置
- 09:19 Support #25960 (Resolved): 武汉泰康科室信息修改和关联
- 09:18 Support #25960 (Closed): 武汉泰康科室信息修改和关联
- 武汉泰康科室信息修改和关联
- 09:19 Support #25961 (Resolved): 14391-上海金山公卫-A1楼条码柜更新程序需求
- 09:18 Support #25961 (Closed): 14391-上海金山公卫-A1楼条码柜更新程序需求
- 14391-上海金山公卫-A1楼条码柜更新程序需求
- 09:19 Support #25958 (Resolved): 调休一个小时
- 09:18 Support #25958 (Closed): 调休一个小时
- 调休一个小时
2025-09-15
- 22:44 Support #25957 (In Progress): 南方医院发布跟进
- 22:44 Support #25957 (Closed): 南方医院发布跟进
- 22:43 Support #25956 (In Progress): 六院（上药）整体计划沟通
- 22:43 Support #25956 (Closed): 六院（上药）整体计划沟通
- 22:42 Support #25955 (In Progress): 钦州高值联调
- 22:42 Support #25955 (Feedback): 钦州高值联调
- 22:42 Support #25942 (Feedback): 六院临港（上药）虚拟机服务器环境安装
- 10:25 Support #25942: 六院临港（上药）虚拟机服务器环境安装
- 虚拟机已分配装好系统；不提供VPN堡垒机；到徐汇院区信息科安装运行环境和后续发布
- 10:24 Support #25942 (In Progress): 六院临港（上药）虚拟机服务器环境安装
- 10:23 Support #25942 (Closed): 六院临港（上药）虚拟机服务器环境安装
- 22:41 Support #25917 (Resolved): 钦州1套门禁发布
- 22:41 Support #25916: 钦州5套量产柜发布
- 9/15 网络正常
- 22:40 Support #25916 (Resolved): 钦州5套量产柜发布
- 10:05 Support #25916: 钦州5套量产柜发布
- 9/14 1）实施计划变更，原7套本次安装5套，剩余2套待科室其他装修工作后；2）1套发布调试，4套硬件引导测试和离线发布
- 22:34 Support #25947: FSW14401 钦州一套量产柜2个监控摄像头问题需求
- 9/15 已提反馈单工程单。两个摄像头是没有SD卡
- 11:59 Support #25947 (Resolved): FSW14401 钦州一套量产柜2个监控摄像头问题需求
- 11:59 Support #25947 (Closed): FSW14401 钦州一套量产柜2个监控摄像头问题需求
- 13:06 Support #25918 (Closed): 钦州1套门禁发布
- 13:06 Support #25891 (Closed): 武汉泰康发布跟进
- 10:32 Support #25891 (To Be Closed): 武汉泰康发布跟进
- 13:06 Support #25914 (Closed): 九院版本查看和更新
- 10:32 Support #25914 (To Be Closed): 九院版本查看和更新
- 13:06 Support #25892 (Closed): 南方增城分院发布计划跟进
- 10:32 Support #25892 (To Be Closed): 南方增城分院发布计划跟进
- 13:06 Support #25915 (Closed): 南方增城分院服务端发布支持
- 10:32 Support #25915 (To Be Closed): 南方增城分院服务端发布支持
- 10:06 Support #25915: 南方增城分院服务端发布支持
- 9/14 联调工作已完成，待后续正式切换
- 13:05 Support #25772 (Closed): 武汉泰康接口联调
- 10:36 Support #25772 (To Be Closed): 武汉泰康接口联调
- 10:30 Support #25772 (In Progress): 武汉泰康接口联调
- 13:05 Support #25913 (Closed): 胸科医院食管镜条码柜科室关联设置
- 10:39 Support #25913 (To Be Closed): 胸科医院食管镜条码柜科室关联设置
- 07:12 Support #25913: 胸科医院食管镜条码柜科室关联设置
- 2025-09-12 0.5h 胸科医院食管镜条码柜科室关联设置
- 07:08 Support #25913 (Resolved): 胸科医院食管镜条码柜科室关联设置
- 13:05 Support #25941 (Closed): 六安中医院切换志诚悠远支持
- 10:33 Support #25941 (To Be Closed): 六安中医院切换志诚悠远支持
- 10:08 Support #25941: 六安中医院切换志诚悠远支持
- 9/14 已完成切换和流程测试
- 10:07 Support #25941 (Resolved): 六安中医院切换志诚悠远支持
- 10:07 Support #25941 (In Progress): 六安中医院切换志诚悠远支持
- 10:07 Support #25941 (Closed): 六安中医院切换志诚悠远支持
- 13:05 Support #25783 (Closed): 上海六院-菱商 临港院区-1套量产柜离线发布
- 10:38 Support #25783 (To Be Closed): 上海六院-菱商 临港院区-1套量产柜离线发布
- 07:15 Support #25783: 上海六院-菱商 临港院区-1套量产柜离线发布
- 2025-09-12 7.5h 1)家出发去六院临港院区；2）10号楼3楼急诊icu1套量产贵离线发布（现场接线和json配置不一致，相关硬件问题已反馈给医院组和生产组）；3）六院结束回家
- 07:08 Support #25783 (Resolved): 上海六院-菱商 临港院区-1套量产柜离线发布
- 13:04 Support #25864 (Closed): 钦州人民服务端发布
- 10:33 Support #25864 (To Be Closed): 钦州人民服务端发布
- 10:07 Support #25864 (In Progress): 钦州人民服务端发布
- 13:04 Support #25943 (Closed): 武汉泰康返回上海
- 10:36 Support #25943 (To Be Closed): 武汉泰康返回上海
- 10:28 Support #25943 (Resolved): 武汉泰康返回上海
- 10:28 Support #25943 (In Progress): 武汉泰康返回上海
- 10:28 Support #25943 (Closed): 武汉泰康返回上海
- 武汉泰康返回上海
- 12:49 Support #25948 (Resolved): FSW14400 九院一个制标任务少打印50个标签
- 12:49 Support #25948 (Closed): FSW14400 九院一个制标任务少打印50个标签
- 10:39 Support #25945 (In Progress): 14379-中山市东升医院-效期提示更改
- 10:31 Support #25945 (In Progress): 14379-中山市东升医院-效期提示更改
- 14379-中山市东升医院-效期提示更改
- 10:39 Support #25946 (In Progress): 南方增城医院spd切换
- 10:38 Support #25946 (Closed): 南方增城医院spd切换
- 南方增城医院spd切换
- 10:30 Support #25944 (In Progress): 14386-试剂冰箱-打印机调试
- 10:30 Support #25944 (Closed): 14386-试剂冰箱-打印机调试
- 上海金山公卫条码柜更新
- 10:05 Support #25940 (In Progress): 钦州制标发布
- 10:05 Support #25940 (Closed): 钦州制标发布
- 07:19 Support #25920 (Closed): 上海市六（上药）虚拟机unbtun环境安装协助
- 07:18 Support #25919 (Closed): 上海出差去南方医院，服务器上架计划确认沟通
- 07:08 Support #25782 (In Progress): 上海六院-菱商 徐汇院区-2套量产柜离线发布调试
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