活动
从 2025-07-16 到 2025-07-25
2025-07-25
- 18:00 Support #24568 (New): 上海九院服务器系统激活
- 18:00 Support #23785 (Feedback): 市一南院更新准备
- 10:31 Support #23785 (In Progress): 市一南院更新准备
- 18:00 Support #24564 (Resolved): FSW反馈单状态更新,处理进度跟进
- 10:35 Support #24564 (In Progress): FSW反馈单状态更新,处理进度跟进
- 10:35 Support #24564 (Resolved): FSW反馈单状态更新,处理进度跟进
- 18:00 Support #24563 (Resolved): 上海九院制标工控机网络配置，服务器访问制标测试
- 10:26 Support #24563 (In Progress): 上海九院制标工控机网络配置，服务器访问制标测试
- 10:26 Support #24563 (Resolved): 上海九院制标工控机网络配置，服务器访问制标测试
- 16:13 Support #24567: FSW13877 粤北入库制标接收大量重复指标后部分标签sygc状态被重置
- 7/25 1）接收重复制标mcims上制标并不是已作废；2）接收重复指标sygc标签状态被重置
- 16:12 Support #24567 (Resolved): FSW13877 粤北入库制标接收大量重复指标后部分标签sygc状态被重置
- 16:12 Support #24567 (Resolved): FSW13877 粤北入库制标接收大量重复指标后部分标签sygc状态被重置
- 15:25 Support #24566 (Resolved): 粤北制标二维码无法识别且不显示udi
- 15:25 Support #24566 (Resolved): 粤北制标二维码无法识别且不显示udi
- 13:48 Support #24511 (Resolved): FSW13838 粤北制标需求默认高值小标签，下拉列表只显示2个高值制标类型
- 13:16 Support #24560 (Resolved): 上海九院服务器mysql环境安装，sql server数据库定期备份维护配置，nacos,nginx安装
- 09:36 Support #24560 (In Progress): 上海九院服务器mysql环境安装，sql server数据库定期备份维护配置，nacos,nginx安装
- 09:36 Support #24560 (Resolved): 上海九院服务器mysql环境安装，sql server数据库定期备份维护配置，nacos,nginx安装
- 13:15 Support #24565 (Resolved): 条码门禁培训会议
- 13:15 Support #24565 (In Progress): 条码门禁培训会议
- 13:15 Support #24565 (Resolved): 条码门禁培训会议
- 11:38 Support #23827: 黄冈条码门禁发布培训
- 7/25 条码门禁服务端，客户端培训
- 11:38 Support #23827 (Resolved): 黄冈条码门禁发布培训
- 10:24 Support #23827 (In Progress): 黄冈条码门禁发布培训
- 11:25 Support #24542 (Closed): 调休一小时
- 10:35 Support #24542 (To Be Closed): 调休一小时
- 11:25 Support #24535 (Closed): 发布组7月考核
- 10:34 Support #24535 (To Be Closed): 发布组7月考核
- 11:25 Support #24524 (Closed): 黄冈量产柜入网支持
- 10:33 Support #24524 (To Be Closed): 黄冈量产柜入网支持
- 11:25 Support #24543 (Closed): 海南更新后fsw修改，版本记录更新
- 10:35 Support #24543 (To Be Closed): 海南更新后fsw修改，版本记录更新
- 09:34 Support #24543 (Resolved): 海南更新后fsw修改，版本记录更新
- 11:25 Support #24298 (Closed): 黄冈高值联调
- 10:32 Support #24298 (To Be Closed): 黄冈高值联调
- 11:24 Support #24539 (Closed): 13854-广州花都区人民医院-退库数据导出
- 10:35 Support #24539 (To Be Closed): 13854-广州花都区人民医院-退库数据导出
- 09:34 Support #24539 (Resolved): 13854-广州花都区人民医院-退库数据导出
- 11:24 Support #24327 (Closed): 13769-广州中医药大学深圳医院(福田)-手术室01量产柜客户端异常
- 10:36 Support #24327 (To Be Closed): 13769-广州中医药大学深圳医院(福田)-手术室01量产柜客户端异常
- 09:35 Support #24327 (Resolved): 13769-广州中医药大学深圳医院(福田)-手术室01量产柜客户端异常
- 11:24 Support #24546 (Closed): FSW13861 广东省妇幼接收消耗下发syhl报错
- 10:34 Support #24546 (To Be Closed): FSW13861 广东省妇幼接收消耗下发syhl报错
- 11:24 Support #24515 (Closed): 上海九院服务器重装系统应用发布
- 10:40 Support #24515 (To Be Closed): 上海九院服务器重装系统应用发布
- 09:43 Support #24515: 上海九院服务器重装系统应用发布
- 2025-07-24 12.5h 1)上午等待spd送货完成，通知科室停服务事情，准备服务器用的通用版网卡主板等驱动，重装流程方案细化增加细节说明；2）下午进机房停服务做数据库和应用备份；3）服务器关机重装系统遇到问题尝试各种方案后未...
- 09:35 Support #24515 (Resolved): 上海九院服务器重装系统应用发布
- 10:38 Support #24486 (In Progress): 白云医院客户端更新
- 10:35 Support #24339 (Feedback): 13776-江西省人民医院-网络连接超时
- 09:34 Support #24339 (Resolved): 13776-江西省人民医院-网络连接超时
- 10:33 Support #24536 (Feedback): FSW13849粤北新需求入库制标任务可按新创配送单搜索打印
- 10:26 Support #24562 (In Progress): 团队FSW处理进度跟进汇总
- 10:25 Support #24562 (In Progress): 团队FSW处理进度跟进汇总
- 09:35 Support #24559 (In Progress): 深圳福田发布moniter监控
- 09:35 Support #24559 (In Progress): 深圳福田发布moniter监控
- 深圳福田发布moniter监控
2025-07-24
- 16:23 Support #24536: FSW13849粤北新需求入库制标任务可按新创配送单搜索打印
- 优先级上线，现场使用不方便
- 11:36 Support #24536 (Resolved): FSW13849粤北新需求入库制标任务可按新创配送单搜索打印
- 09:45 Support #24536 (In Progress): FSW13849粤北新需求入库制标任务可按新创配送单搜索打印
- 09:45 Support #24536 (Feedback): FSW13849粤北新需求入库制标任务可按新创配送单搜索打印
- 16:23 Support #24511: FSW13838 粤北制标需求默认高值小标签，下拉列表只显示2个高值制标类型
- 优先级上线，现场使用不方便
- 11:36 Support #24511 (Feedback): FSW13838 粤北制标需求默认高值小标签，下拉列表只显示2个高值制标类型
- 16:22 Support #24546: FSW13861 广东省妇幼接收消耗下发syhl报错
- <?xml version=\"1.0\" encoding=\"utf-8\"?>\n<return>\n<result>0</result>\n<message>javax.xml.ws.soap.SOAPFaultExcepti...
- 16:20 Support #24546 (Resolved): FSW13861 广东省妇幼接收消耗下发syhl报错
- 16:15 Support #24546 (In Progress): FSW13861 广东省妇幼接收消耗下发syhl报错
- 16:15 Support #24546 (Closed): FSW13861 广东省妇幼接收消耗下发syhl报错
- 16:20 Support #24524: 黄冈量产柜入网支持
- 7/24 5套量产柜均已入网
- 16:08 Support #24524 (Resolved): 黄冈量产柜入网支持
- 11:36 Support #24524 (In Progress): 黄冈量产柜入网支持
- 09:10 Support #24524 (Resolved): 黄冈量产柜入网支持
- 16:15 Support #24545 (In Progress): 黄冈低值联调
- 16:14 Support #24545 (In Progress): 黄冈低值联调
- 16:14 Support #24544 (In Progress): 黄冈条码门禁发布
- 16:14 Support #24544 (In Progress): 黄冈条码门禁发布
- 16:14 Support #24298 (Resolved): 黄冈高值联调
- 16:10 Support #24535 (Resolved): 发布组7月考核
- 09:36 Support #24535 (In Progress): 发布组7月考核
- 09:36 Support #24535 (Closed): 发布组7月考核
- 15:31 Support #24519 (Closed): 13848 浙江省中医消耗问题
- 11:27 Support #24519 (To Be Closed): 13848 浙江省中医消耗问题
- 09:54 Support #24519: 13848 浙江省中医消耗问题
- 2025-07-23 1h 1)现场问题是由于为按正常流程操作导致问题，临时出给科室一些耗材使用，使用手动结算方式 ，三瑞系统未消耗；2）转工程单联系处理了数据，高值现场后续可以通过rfms平台补消耗处理
- 09:51 Support #24519 (Resolved): 13848 浙江省中医消耗问题
- 15:31 Support #24518 (Closed): 粤北版本记录表更新
- 11:27 Support #24518 (To Be Closed): 粤北版本记录表更新
- 09:55 Support #24518: 粤北版本记录表更新
- 2025-07-23 0.5h 1)粤北版本记录表更新
- 09:51 Support #24518 (Resolved): 粤北版本记录表更新
- 15:31 Support #24458 (Closed): 13816-江西省人民医院修改有效期
- 10:20 Support #24458 (To Be Closed): 13816-江西省人民医院修改有效期
- 15:31 Support #24510 (Closed): 九院服务器重装系统安排
- 11:36 Support #24510 (To Be Closed): 九院服务器重装系统安排
- 09:10 Support #24510 (Resolved): 九院服务器重装系统安排
- 15:31 Support #24464 (Closed): 海南试剂更新
- 10:20 Support #24464 (To Be Closed): 海南试剂更新
- 15:31 Support #24516 (Closed): 13783粤北智能柜部分子柜功能变更需求确认，工控机卡死问题看看
- 11:28 Support #24516 (To Be Closed): 13783粤北智能柜部分子柜功能变更需求确认，工控机卡死问题看看
- 09:57 Support #24516: 13783粤北智能柜部分子柜功能变更需求确认，工控机卡死问题看看
- 2025-07-23 2h 1)13783粤北智能柜部分子柜功能变更需求已确认功能正常；2）vnc卡死问题多次测试处理otg问题未解决，不清楚原因，以后再查
- 09:51 Support #24516 (Resolved): 13783粤北智能柜部分子柜功能变更需求确认，工控机卡死问题看看
- 15:31 Support #24523 (Closed): FSW13847粤北医院近效期报警异常（实际为入库制标接口重复获取大量制标）
- 11:36 Support #24523 (To Be Closed): FSW13847粤北医院近效期报警异常（实际为入库制标接口重复获取大量制标）
- 15:31 Support #24514 (Closed): 上海九院服务器重装系统准备事项
- 11:28 Support #24514 (To Be Closed): 上海九院服务器重装系统准备事项
- 09:59 Support #24514: 上海九院服务器重装系统准备事项
- 2025-07-23 4h 1)写上海九院服务器重装系统方案审核；2）准备镜像和数据库光盘以及外置光驱等设备；3)找一台工控机测试光盘和数据库盘可用，还原系统流程，数据库安装流程
- 09:51 Support #24514 (Resolved): 上海九院服务器重装系统准备事项
- 15:31 Support #24522 (Closed): FSW13846粤北sso创建用户提示密码格式一直不正确
- 11:36 Support #24522 (To Be Closed): FSW13846粤北sso创建用户提示密码格式一直不正确
- 15:31 Support #24541 (Closed): 调休一天
- 11:19 Support #24541 (To Be Closed): 调休一天
- 10:20 Support #24541 (Resolved): 调休一天
- 10:20 Support #24541 (Closed): 调休一天
- 调休一天
- 11:19 Support #24542 (Resolved): 调休一小时
- 10:21 Support #24542 (In Progress): 调休一小时
- 10:21 Support #24542 (Closed): 调休一小时
- 调休一小时
- 10:23 Support #24543 (In Progress): 海南更新后fsw修改，版本记录更新
- 10:22 Support #24543 (Closed): 海南更新后fsw修改，版本记录更新
- 海南更新后fsw修改，版本记录更新
- 10:20 Support #24540 (In Progress): 13835-海南省人民医院-试剂冰箱-自动提交2
- 10:20 Support #24540 (In Progress): 13835-海南省人民医院-试剂冰箱-自动提交2
- 13835-海南省人民医院-试剂冰箱-自动提交2
- 10:20 Support #24485 (In Progress): 中山六院杀毒软件安装
- 10:20 Support #24539 (In Progress): 13854-广州花都区人民医院-退库数据导出
- 10:20 Support #24539 (Closed): 13854-广州花都区人民医院-退库数据导出
- 13854-广州花都区人民医院-退库数据导出
- 09:51 Support #24515 (In Progress): 上海九院服务器重装系统应用发布
- 09:36 Support #23991 (Feedback): 九院服务器检查和运行环境安装
2025-07-23
- 16:59 Support #24524 (In Progress): 黄冈量产柜入网支持
- 16:58 Support #24524 (Closed): 黄冈量产柜入网支持
- 14:44 Support #24523 (Resolved): FSW13847粤北医院近效期报警异常（实际为入库制标接口重复获取大量制标）
- 10:44 Support #24523 (In Progress): FSW13847粤北医院近效期报警异常（实际为入库制标接口重复获取大量制标）
- 10:44 Support #24523 (Closed): FSW13847粤北医院近效期报警异常（实际为入库制标接口重复获取大量制标）
- 14:44 Support #24522 (Resolved): FSW13846粤北sso创建用户提示密码格式一直不正确
- 10:44 Support #24522 (In Progress): FSW13846粤北sso创建用户提示密码格式一直不正确
- 10:43 Support #24522 (Closed): FSW13846粤北sso创建用户提示密码格式一直不正确
- 14:44 Support #24511 (Resolved): FSW13838 粤北制标需求默认高值小标签，下拉列表只显示2个高值制标类型
- 09:27 Support #24511 (In Progress): FSW13838 粤北制标需求默认高值小标签，下拉列表只显示2个高值制标类型
- 09:27 Support #24511 (Resolved): FSW13838 粤北制标需求默认高值小标签，下拉列表只显示2个高值制标类型
- 13:13 Support #24449 (Closed): 请假1小时
- 13:13 Support #24462 (Closed): 团队FSW处理跟进
- 13:13 Support #24453 (Closed): 海南试剂更新准备安排King
- 13:13 Support #24481 (Closed): 粤北医院报修处理支持
- 13:13 Support #24504 (Closed): 请假1小时
- 09:40 Support #24504 (To Be Closed): 请假1小时
- 09:31 Support #24504 (Resolved): 请假1小时
- 09:29 Support #24504 (To Be Closed): 请假1小时
- 09:18 Support #24504: 请假1小时
- 2025-07-21 1h 请假1小时
- 09:17 Support #24504 (In Progress): 请假1小时
- 09:16 Support #24504 (Closed): 请假1小时
- 13:13 Support #24496 (Closed): 黄冈医疗出差
- 10:45 Support #24496 (To Be Closed): 黄冈医疗出差
- 13:13 Support #24463 (Closed): 粤北人民医院更新小结，版本变更表记录
- 09:41 Support #24463 (To Be Closed): 粤北人民医院更新小结，版本变更表记录
- 09:31 Support #24463 (Resolved): 粤北人民医院更新小结，版本变更表记录
- 09:23 Support #24463: 粤北人民医院更新小结，版本变更表记录
- 2025-07-21 1h 粤北人民医院更新小结，版本变更表记录
- 13:13 Support #24461 (Closed): 粤北人民医院更新后的问题汇总以及跟进处理，填fsw
- 09:41 Support #24461 (To Be Closed): 粤北人民医院更新后的问题汇总以及跟进处理，填fsw
- 09:34 Support #24461 (Resolved): 粤北人民医院更新后的问题汇总以及跟进处理，填fsw
- 09:34 Support #24461: 粤北人民医院更新后的问题汇总以及跟进处理，填fsw
- 2025-07-21 5h 1)更新过程和更新后遇到的问题填写fsw 转工程单，单号13824-19863,13825-19864,13821-19862,13823-19860；2）问题跟进处理，fsw状态更新
- 13:13 Support #24497 (Closed): 黄冈医疗更新
- 10:45 Support #24497 (To Be Closed): 黄冈医疗更新
- 09:28 Support #24497: 黄冈医疗更新
- 7/22 更新，清理db
- 13:13 Support #24460 (Closed): 13796-中山六院客户端异常
- 09:30 Support #24460 (To Be Closed): 13796-中山六院客户端异常
- 13:13 Support #24512 (Closed): FSW13844 条码门禁autoistall自定义安装报错
- 10:45 Support #24512 (To Be Closed): FSW13844 条码门禁autoistall自定义安装报错
- 09:28 Support #24512 (Resolved): FSW13844 条码门禁autoistall自定义安装报错
- 09:28 Support #24512 (Closed): FSW13844 条码门禁autoistall自定义安装报错
- 13:13 Support #24506 (Closed): 调休1天
- 10:45 Support #24506 (To Be Closed): 调休1天
- 09:18 Support #24506 (Resolved): 调休1天
- 09:18 Support #24506: 调休1天
- 2025-07-22 8h 调休1天
- 09:17 Support #24506 (Closed): 调休1天
- 13:12 Support #24455 (Closed): 调休一个小时
- 09:29 Support #24455 (To Be Closed): 调休一个小时
- 09:48 Support #24519 (In Progress): 13848 浙江省中医消耗问题
- 09:48 Support #24519 (Closed): 13848 浙江省中医消耗问题
- 09:47 Support #24518 (In Progress): 粤北版本记录表更新
- 09:47 Support #24518 (Closed): 粤北版本记录表更新
- 09:45 Support #24516 (In Progress): 13783粤北智能柜部分子柜功能变更需求确认，工控机卡死问题看看
- 09:45 Support #24516 (Closed): 13783粤北智能柜部分子柜功能变更需求确认，工控机卡死问题看看
- 09:35 Support #24515 (Closed): 上海九院服务器重装系统应用发布
- 09:32 Support #24514 (In Progress): 上海九院服务器重装系统准备事项
- 09:32 Support #24514 (Closed): 上海九院服务器重装系统准备事项
- 09:30 Support #24464 (Resolved): 海南试剂更新
- 09:30 Support #24486 (New): 白云医院客户端更新
- 09:30 Support #24485 (New): 中山六院杀毒软件安装
- 09:22 Support #24510 (In Progress): 九院服务器重装系统安排
- 09:22 Support #24510 (Closed): 九院服务器重装系统安排
2025-07-22
- 17:04 Support #24497 (Resolved): 黄冈医疗更新
- 17:04 Support #24497 (Closed): 黄冈医疗更新
- 17:04 Support #24496 (Resolved): 黄冈医疗出差
- 17:03 Support #24496 (Closed): 黄冈医疗出差
- 17:03 Support #24370 (New): 黄冈运维问题
- 17:02 Support #23991: 九院服务器检查和运行环境安装
- 7/21 安装mysql报错，kener32.dll内核不支持
- 17:01 Support #24481 (To Be Closed): 粤北医院报修处理支持
- 17:01 Support #24449 (To Be Closed): 请假1小时
- 17:01 Support #24462 (To Be Closed): 团队FSW处理跟进
- 17:00 Support #24453 (To Be Closed): 海南试剂更新准备安排King
- 09:14 Support #24485 (In Progress): 中山六院杀毒软件安装
- 09:14 Support #24485 (In Progress): 中山六院杀毒软件安装
- 中山六院杀毒软件安装
- 09:14 Support #24486 (In Progress): 白云医院客户端更新
- 09:14 Support #24486 (In Progress): 白云医院客户端更新
- 白云医院客户端更新
2025-07-21
- 17:15 Support #24476 (Closed): 中山六院新加柜子发布准备
- 13:32 Support #24476 (To Be Closed): 中山六院新加柜子发布准备
- 13:29 Support #24476 (Closed): 中山六院新加柜子发布准备
- 中山六院新加柜子发布准备
- 17:15 Support #24474 (Closed): 调休一个小时
- 13:32 Support #24474 (To Be Closed): 调休一个小时
- 13:27 Support #24474 (Closed): 调休一个小时
- 调休一个小时
- 17:15 Support #24475 (Closed): 13635-天津中医药大学附一-第二导管室2号高值柜客户端查询视频时间水印异常
- 13:32 Support #24475 (To Be Closed): 13635-天津中医药大学附一-第二导管室2号高值柜客户端查询视频时间水印异常
- 13:28 Support #24475 (Closed): 13635-天津中医药大学附一-第二导管室2号高值柜客户端查询视频时间水印异常
- 13635-天津中医药大学附一-第二导管室2号高值柜客户端查询视频时间水印异常
- 17:15 Support #24477 (Closed): 江西展会服务器备份镜像，安装新的系统
- 13:32 Support #24477 (To Be Closed): 江西展会服务器备份镜像，安装新的系统
- 13:29 Support #24477 (Closed): 江西展会服务器备份镜像，安装新的系统
- 江西展会服务器备份镜像，安装新的系统
- 17:15 Support #24473 (Closed): 13773-江西省人民医院前置机漏洞
- 13:32 Support #24473 (To Be Closed): 13773-江西省人民医院前置机漏洞
- 13:26 Support #24473 (Closed): 13773-江西省人民医院前置机漏洞
- 13773-江西省人民医院前置机漏洞
- 17:15 Support #24478 (Closed): 13665-天津中医药大学附一-Sygc平台-柜子组库存表显示货位信息异常
- 13:32 Support #24478 (To Be Closed): 13665-天津中医药大学附一-Sygc平台-柜子组库存表显示货位信息异常
- 13:30 Support #24478 (Closed): 13665-天津中医药大学附一-Sygc平台-柜子组库存表显示货位信息异常
- 13665-天津中医药大学附一-Sygc平台-柜子组库存表显示货位信息异常
- 17:15 Support #24472 (Closed): 差补填写
- 13:32 Support #24472 (To Be Closed): 差补填写
- 13:25 Support #24472 (Closed): 差补填写
- 差补填写
- 17:15 Support #24471 (Closed): 中山六院发布问题沟通
- 13:33 Support #24471 (To Be Closed): 中山六院发布问题沟通
- 13:24 Support #24471 (Closed): 中山六院发布问题沟通
- 中山六院发布问题沟通
- 17:15 Support #24479 (Closed): 13761-浙江省中医湖滨-内镜室需要处理一批上架单
- 13:32 Support #24479 (To Be Closed): 13761-浙江省中医湖滨-内镜室需要处理一批上架单
- 13:30 Support #24479 (Closed): 13761-浙江省中医湖滨-内镜室需要处理一批上架单
- 13761-浙江省中医湖滨-内镜室需要处理一批上架单
- 17:14 Support #24470 (Closed): 13728-粤北-标签状态未制作
- 13:33 Support #24470 (To Be Closed): 13728-粤北-标签状态未制作
- 13:22 Support #24470 (Closed): 13728-粤北-标签状态未制作
- 13728-粤北-标签状态未制作
- 17:14 Support #24480 (Closed): 更新反馈单状态
- 13:32 Support #24480 (To Be Closed): 更新反馈单状态
- 13:32 Support #24480 (Closed): 更新反馈单状态
- 更新反馈单状态
- 17:14 Support #24328 (Closed): 13768-深圳泰康-协助设置内镜护士角色权限
- 10:20 Support #24328 (To Be Closed): 13768-深圳泰康-协助设置内镜护士角色权限
- 17:14 Support #24338 (Closed): 13773-江西省人民医院前置机漏洞
- 10:20 Support #24338 (To Be Closed): 13773-江西省人民医院前置机漏洞
- 17:14 Support #24469 (Closed): 粤北医院更新培训会议
- 13:33 Support #24469 (To Be Closed): 粤北医院更新培训会议
- 13:22 Support #24469 (Closed): 粤北医院更新培训会议
- 粤北医院更新培训会议
- 17:14 Support #24468 (Closed): 中山六院量产柜B013,B014客户端超时问题
- 13:33 Support #24468 (To Be Closed): 中山六院量产柜B013,B014客户端超时问题
- 13:20 Support #24468 (Closed): 中山六院量产柜B013,B014客户端超时问题
- 中山六院量产柜B013,B014客户端超时问题
- 17:14 Support #24362 (Closed): 13788-试剂冰箱-测试工具闪退
- 10:20 Support #24362 (To Be Closed): 13788-试剂冰箱-测试工具闪退
- 17:14 Support #24467 (Closed): 中山六院量产柜子发布完成
- 13:33 Support #24467 (To Be Closed): 中山六院量产柜子发布完成
- 13:18 Support #24467 (Closed): 中山六院量产柜子发布完成
- 中山六院量产柜子发布完成
- 17:14 Support #24456 (Closed): 海南试剂更新培训
- 10:41 Support #24456 (To Be Closed): 海南试剂更新培训
- 10:20 Support #24456 (Resolved): 海南试剂更新培训
- 10:20 Support #24456 (Closed): 海南试剂更新培训
- 海南试剂更新培训
- 17:14 Support #24390 (Closed): 请假3小时
- 10:27 Support #24390 (To Be Closed): 请假3小时
- 10:18 Support #24390: 请假3小时
- 2025-07-17 3h 1)请假3小时
- 10:17 Support #24390 (Resolved): 请假3小时
- 10:13 Support #24390 (In Progress): 请假3小时
- 10:10 Support #24390 (Resolved): 请假3小时
- 17:14 Support #24459 (Closed): 调休1天
- 10:35 Support #24459 (To Be Closed): 调休1天
- 10:27 Support #24459 (Resolved): 调休1天
- 10:27 Support #24459: 调休1天
- 2025-07-18 8h 1）请假调休1天
- 10:26 Support #24459 (Closed): 调休1天
- 17:13 Support #24349 (Closed): 粤北人民医院更新准备
- 10:27 Support #24349 (To Be Closed): 粤北人民医院更新准备
- 10:15 Support #24349: 粤北人民医院更新准备
- 2025-07-16 6h 1）粤北人民医院更新准备（服务端edes,mcims,nacms,sso.gateway,sygc,syhl,syvm,制标printer,6套量产柜和1套一代柜）
- 17:13 Support #24162 (Closed): 浙江省中医门禁有过期上架单隐藏不显示处理
- 10:44 Support #24162 (To Be Closed): 浙江省中医门禁有过期上架单隐藏不显示处理
- 17:13 Support #24466 (Closed): 13799-试剂冰箱-领用显示异常
- 13:33 Support #24466 (To Be Closed): 13799-试剂冰箱-领用显示异常
- 13:15 Support #24466 (Closed): 13799-试剂冰箱-领用显示异常
- 13799-试剂冰箱-领用显示异常
- 17:12 Support #24392 (Closed): 万司工控机最新镜像版本检查
- 10:37 Support #24392 (To Be Closed): 万司工控机最新镜像版本检查
- 10:23 Support #24392: 万司工控机最新镜像版本检查
- 2025-07-17 3h 1)确认最新的万司工控机版本，hwgv0.4.3.3 上传到nas镜像包目录，后续需提供给万司装系统，目前使用的是0.4.1.1版本
- 10:21 Support #24392 (Resolved): 万司工控机最新镜像版本检查
- 17:12 Support #24447 (Closed): 黄冈出差返程
- 10:06 Support #24447 (To Be Closed): 黄冈出差返程
- 10:06 Support #24447 (Closed): 黄冈出差返程
- 17:12 Support #24465 (Closed): 中山六院柜子发布功能测试
- 13:33 Support #24465 (To Be Closed): 中山六院柜子发布功能测试
- 13:12 Support #24465 (Closed): 中山六院柜子发布功能测试
- 中山六院柜子发布功能测试
- 17:12 Support #24389 (Closed): 粤北人民医院高值更新
- 10:37 Support #24389 (To Be Closed): 粤北人民医院高值更新
- 10:26 Support #24389: 粤北人民医院高值更新
- 2025-07-17 6h 粤北人民医院高值更新： 1.服务端edes，ncms，mcims，sso，gateway，sygc，syhl，syvm更新完成 2.mcims数据字典粤北制标模版更新异常联系开发排查，mcims数据库账户权...
- 10:23 Support #24389 (Resolved): 粤北人民医院高值更新
- 17:12 Support #24446 (Closed): 粤北更新准备和安排David
- 10:05 Support #24446 (To Be Closed): 粤北更新准备和安排David
- 10:05 Support #24446 (Closed): 粤北更新准备和安排David
- 17:12 Support #24454 (Closed): 粤北医院mcims查询慢的问题
- 10:41 Support #24454 (To Be Closed): 粤北医院mcims查询慢的问题
- 10:21 Support #24454 (Resolved): 粤北医院mcims查询慢的问题
- 10:19 Support #24454 (Closed): 粤北医院mcims查询慢的问题
- 粤北医院mcims查询慢的问题
- 17:12 Support #22894 (Closed): 粤北切换三瑞制标测试跟进
- 10:04 Support #22894 (To Be Closed): 粤北切换三瑞制标测试跟进
- 17:12 Support #24450 (Closed): 粤北医院制标补打印重复打印标签
- 10:41 Support #24450 (To Be Closed): 粤北医院制标补打印重复打印标签
- 10:21 Support #24450 (Resolved): 粤北医院制标补打印重复打印标签
- 10:17 Support #24450 (Closed): 粤北医院制标补打印重复打印标签
- 粤北医院制标补打印重复打印标签
- 17:12 Support #24369 (Closed): FSW周例会
- 10:03 Support #24369 (To Be Closed): FSW周例会
- 17:12 Support #24452 (Closed): 粤北医院视频查询不到的问题
- 10:41 Support #24452 (To Be Closed): 粤北医院视频查询不到的问题
- 10:21 Support #24452 (Resolved): 粤北医院视频查询不到的问题
- 10:19 Support #24452 (Closed): 粤北医院视频查询不到的问题
- 粤北医院视频查询不到的问题
- 17:12 Support #24360 (Closed): FSW13728 粤北标签制作状态异常
- 10:03 Support #24360 (To Be Closed): FSW13728 粤北标签制作状态异常
- 17:12 Support #24451 (Closed): 粤北医院制标任务没有收到问题
- 10:41 Support #24451 (To Be Closed): 粤北医院制标任务没有收到问题
- 10:21 Support #24451 (Resolved): 粤北医院制标任务没有收到问题
- 10:17 Support #24451 (Closed): 粤北医院制标任务没有收到问题
- 粤北医院制标任务没有收到问题
- 17:12 Support #24361 (Closed): 广州中医药附一白云医院客户端logo更新包和安排
- 10:03 Support #24361 (To Be Closed): 广州中医药附一白云医院客户端logo更新包和安排
- 17:12 Support #24457 (Closed): 白云医院更新沟通
- 10:41 Support #24457 (To Be Closed): 白云医院更新沟通
- 10:20 Support #24457 (Resolved): 白云医院更新沟通
- 10:20 Support #24457 (Closed): 白云医院更新沟通
- 白云医院更新沟通
- 17:12 Support #24141 (Closed): 13701-19683-龙华院区两台智能冰箱客户端控制门锁异常
- 10:43 Support #24141 (To Be Closed): 13701-19683-龙华院区两台智能冰箱客户端控制门锁异常
- 17:12 Support #24350 (Closed): 黄冈寄回的1台万司工控机品检，重装系统
- 10:27 Support #24350 (To Be Closed): 黄冈寄回的1台万司工控机品检，重装系统
- 10:17 Support #24350: 黄冈寄回的1台万司工控机品检，重装系统
- 2025-07-16 2h 1) 黄冈寄回的1台万司工控机品检，重装系统后检测正常
- 17:11 Support #24448 (Closed): 请假8小时
- 10:34 Support #24448 (To Be Closed): 请假8小时
- 10:19 Support #24448 (Resolved): 请假8小时
- 10:14 Support #24448 (To Be Closed): 请假8小时
- 10:14 Support #24448 (Closed): 请假8小时
- 17:01 Support #24462 (Resolved): 团队FSW处理跟进
- 10:30 Support #24462 (In Progress): 团队FSW处理跟进
- 10:30 Support #24462 (Closed): 团队FSW处理跟进
- 17:01 Support #24481 (Resolved): 粤北医院报修处理支持
- 16:13 Support #24481 (In Progress): 粤北医院报修处理支持
- 16:13 Support #24481 (Closed): 粤北医院报修处理支持
- 13:33 Support #24458 (Resolved): 13816-江西省人民医院修改有效期
- 10:26 Support #24458 (In Progress): 13816-江西省人民医院修改有效期
- 10:26 Support #24458 (Closed): 13816-江西省人民医院修改有效期
- 13816-江西省人民医院修改有效期
- 12:39 Support #24455 (Resolved): 调休一个小时
- 10:21 Support #24455: 调休一个小时
- 调休一个小时
- 10:21 Support #24455 (In Progress): 调休一个小时
- 10:20 Support #24455 (Resolved): 调休一个小时
- 10:19 Support #24455 (Closed): 调休一个小时
- 13776-江西省人民医院-网络连接超时
- 11:04 Support #24449 (Resolved): 请假1小时
- 10:16 Support #24449 (New): 请假1小时
- 10:16 Support #24449 (Resolved): 请假1小时
- 10:16 Support #24449 (Closed): 请假1小时
- 11:03 Support #24453 (Resolved): 海南试剂更新准备安排King
- 10:19 Support #24453 (In Progress): 海南试剂更新准备安排King
- 10:19 Support #24453 (Closed): 海南试剂更新准备安排King
- 10:37 Support #24464 (In Progress): 海南试剂更新
- 10:37 Support #24464 (Closed): 海南试剂更新
- 海南试剂更新
- 10:30 Support #24463 (In Progress): 粤北人民医院更新小结，版本变更表记录
- 10:30 Support #24463 (Closed): 粤北人民医院更新小结，版本变更表记录
- 10:29 Support #24461 (In Progress): 粤北人民医院更新后的问题汇总以及跟进处理，填fsw
- 10:29 Support #24461 (Closed): 粤北人民医院更新后的问题汇总以及跟进处理，填fsw
- 10:27 Support #24460 (In Progress): 13796-中山六院客户端异常
- 10:27 Support #24460 (Closed): 13796-中山六院客户端异常
- 13796-中山六院客户端异常
- 10:22 Support #24339 (In Progress): 13776-江西省人民医院-网络连接超时
- 10:20 Support #24339 (Resolved): 13776-江西省人民医院-网络连接超时
- 10:20 Support #24391: 13677 血透室查询屏消耗界面无法查看全定书包标签号
- 2025-07-17 1h 1)开发需要现场反馈一些信息：查询屏外观拍照以及版本信息，普通条码柜和简版条码柜是否显示正常；2）告知现场提供以上信息给我们，还没反馈
- 10:18 Support #24391 (Feedback): 13677 血透室查询屏消耗界面无法查看全定书包标签号
- 10:17 Support #24081 (Feedback): 13650-广州花都区人民医院-客户端点击柜门无反应
- 10:17 Support #24164 (Feedback): 13711-广州花都区人民医院-客户端退出异常
2025-07-17
- 15:12 Support #24392 (In Progress): 万司工控机最新镜像版本检查
- 15:12 Support #24392 (Closed): 万司工控机最新镜像版本检查
- 14:12 Support #24391 (In Progress): 13677 血透室查询屏消耗界面无法查看全定书包标签号
- 14:12 Support #24391 (Feedback): 13677 血透室查询屏消耗界面无法查看全定书包标签号
- 13:31 Support #24390 (In Progress): 请假3小时
- 13:31 Support #24390 (Closed): 请假3小时
- 13:31 Support #24389 (In Progress): 粤北人民医院高值更新
- 13:31 Support #24389 (Closed): 粤北人民医院高值更新
- 13:31 Support #24350 (Resolved): 黄冈寄回的1台万司工控机品检，重装系统
- 13:31 Support #24349 (Resolved): 粤北人民医院更新准备
- 10:56 Support #24344 (Closed): 调休一小时
- 10:51 Support #24343 (Closed): 调休一小时
- 10:51 Support #24167 (Closed): 调休一个小时
- 10:51 Support #24340 (Closed): 差补填写
- 10:50 Support #24363 (Closed): 粤北医院更新培训会议
- 10:50 Support #24342 (Closed): 中山六院发布问题沟通
- 10:50 Support #24331 (Closed): 黄冈医疗高值创建人员培训医院组
- 10:50 Support #24330 (Closed): 粤北更新包整理和更新安排
- 10:50 Support #24347 (Closed): 请假2小时
- 10:50 Support #24267 (Closed): 黄冈回上海返程
- 10:50 Support #24271 (Closed): 粤北医院更新培训
- 10:50 Support #24329 (Closed): 13728-粤北-标签状态未制作
2025-07-16
- 16:30 Support #24370: 黄冈运维问题
- 服务器网段不能连接各医院柜子，各医院无法互通；方案一：申请服务器能够开通访问各个医院柜子；方案二：申请各个医院单独由信息科提供远程
- 16:27 Support #24370 (In Progress): 黄冈运维问题
- 16:27 Support #24370 (New): 黄冈运维问题
- 14:00 Support #24369 (Resolved): FSW周例会
- 14:00 Support #24369 (Closed): FSW周例会
- 10:56 Support #24360 (Resolved): FSW13728 粤北标签制作状态异常
- 09:58 Support #24360 (In Progress): FSW13728 粤北标签制作状态异常
- 09:58 Support #24360 (Closed): FSW13728 粤北标签制作状态异常
- 10:54 Support #24344 (To Be Closed): 调休一小时
- 09:16 Support #24344 (Closed): 调休一小时
- 13728-粤北-标签状态未制作
- 10:54 Support #24343 (To Be Closed): 调休一小时
- 09:16 Support #24343 (Closed): 调休一小时
- 13769-广州中医药大学深圳医院(福田)-手术室01量产柜客户端异常
- 10:54 Support #24167 (To Be Closed): 调休一个小时
- 10:46 Support #24329 (To Be Closed): 13728-粤北-标签状态未制作
- 10:40 Support #24340 (To Be Closed): 差补填写
- 09:20 Support #24340 (Resolved): 差补填写
- 09:15 Support #24340 (Closed): 差补填写
- 差补填写
- 10:40 Support #24363 (To Be Closed): 粤北医院更新培训会议
- 10:34 Support #24363 (Resolved): 粤北医院更新培训会议
- 10:34 Support #24363 (Closed): 粤北医院更新培训会议
- 粤北医院更新培训会议
- 10:38 Support #24342 (To Be Closed): 中山六院发布问题沟通
- 09:20 Support #24342 (Resolved): 中山六院发布问题沟通
- 09:16 Support #24342 (Closed): 中山六院发布问题沟通
- 中山六院发布问题沟通
- 10:36 Support #24347 (To Be Closed): 请假2小时
- 09:23 Support #24347: 请假2小时
- 2025-07-15 6h 1) 请假2小时
- 09:21 Support #24347 (Resolved): 请假2小时
- 09:21 Support #24347 (Closed): 请假2小时
- 10:36 Support #24267 (To Be Closed): 黄冈回上海返程
- 09:22 Support #24267: 黄冈回上海返程
- 2025-07-15 6h 1) 黄冈回上海返程
- 10:36 Support #24361 (Resolved): 广州中医药附一白云医院客户端logo更新包和安排
- 10:08 Support #24361 (In Progress): 广州中医药附一白云医院客户端logo更新包和安排
- 10:08 Support #24361 (Closed): 广州中医药附一白云医院客户端logo更新包和安排
- 10:35 Support #24331 (To Be Closed): 黄冈医疗高值创建人员培训医院组
- 10:35 Support #24330 (To Be Closed): 粤北更新包整理和更新安排
- 10:34 Support #24271 (To Be Closed): 粤北医院更新培训
- 10:33 Support #24362 (In Progress): 13788-试剂冰箱-测试工具闪退
- 10:33 Support #24362 (Closed): 13788-试剂冰箱-测试工具闪退
- 13788-试剂冰箱-测试工具闪退
- 09:47 Support #24256: 黄冈人民医院介入室1套量产柜发布
- 2025-07-14 5h 1)黄冈人民医院介入室1套量产柜发布
- 09:45 Support #24074: 上海九院发布小结
- 2025-07-14 0.5h 1)上海九院发布小结
- 09:45 Support #24264: 九院设备信息表更新
- 2025-07-14 0.5h 1)九院设备信息表更新
- 09:43 Support #24170: 市一北院新加条码柜设备信息表更新
- 2025-07-14 0.5h 1)市一北院新加条码柜设备信息表更新
- 09:41 Support #24255: 黄冈医疗集团设备信息表填写，硬件测试报告整理上传teams
- 2025-07-14 1h 1)黄冈医疗集团设备信息表填写，硬件测试报告整理上传teams
- 09:40 Support #24261: 黄冈发布科室网络问题汇总
- 2025-07-14 0.5h 1、黄冈妇幼医院门诊楼3F手术室物理网口不通，ip未配置 2、黄冈中医院住院楼5F手术室物理网口不通，ip未配置
- 09:26 Support #24350 (In Progress): 黄冈寄回的1台万司工控机品检，重装系统
- 09:26 Support #24350 (Closed): 黄冈寄回的1台万司工控机品检，重装系统
- 09:23 Support #24349 (In Progress): 粤北人民医院更新准备
- 09:23 Support #24349 (Closed): 粤北人民医院更新准备
- 09:20 Support #24339 (In Progress): 13776-江西省人民医院-网络连接超时
- 09:15 Support #24339 (Feedback): 13776-江西省人民医院-网络连接超时
- 13776-江西省人民医院-网络连接超时
- 09:20 Support #24338 (Resolved): 13773-江西省人民医院前置机漏洞
- 09:15 Support #24338 (Closed): 13773-江西省人民医院前置机漏洞
- 13773-江西省人民医院前置机漏洞
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