活动
从 2025-05-29 到 2025-06-07
2025-06-06
- 15:25 Support #23228 (Closed): 养志康复医院服务器入网事宜跟进
- 15:25 Support #23192 (Closed): 13345 海南试剂冰箱-盘点页面没有过滤其他rfid标签
- 15:25 Support #23230 (Closed): 市一北院高值更新约时间定计划
- 15:25 Support #23282 (Closed): 调休一个小时
- 15:25 Support #22613 (Closed): 13181浙江省中医量产柜指纹不识别问题
- 15:25 Support #23175 (Closed): FSW反馈单状态更新
- 15:25 Support #23236 (Closed): 展会设备打包
- 15:25 Support #23241 (Closed): 金山公卫高值约更新，更新事项和king对接一下
- 15:25 Support #23283 (Closed): 展会行程计划和安排问题沟通
- 15:25 Support #23290 (Closed): 请假1小时
- 15:25 Support #23285 (Closed): 13229-海南省人民医院-试剂冰箱-人脸采集一直报错闪退
- 15:24 Support #23240 (Closed): 市一北院1台工控机换修需重新做更新准备
- 15:24 Support #23084 (Closed): 中山六院新增1套制标跟进
2025-06-05
- 18:01 Support #22549: 深圳二院龙华医院发布跟进
- 6/5 接口配置；联调支持。
- 09:16 Support #22549: 深圳二院龙华医院发布跟进
- 6/4 人脸激活；制标mdltms配置；服务端配置，提供接口地址；待联调
- 17:59 Support #23307 (In Progress): 花都区人民医院出差
- 17:59 Support #23307 (In Progress): 花都区人民医院出差
- 17:59 Support #23084: 中山六院新增1套制标跟进
- 移交King
- 17:59 Support #23084 (To Be Closed): 中山六院新增1套制标跟进
- 17:58 Support #23084 (Resolved): 中山六院新增1套制标跟进
- 15:45 Support #23300 (Resolved): 6月报销
- 09:28 Support #23300 (In Progress): 6月报销
- 09:27 Support #23300 (Resolved): 6月报销
- 15:29 Support #23213: 海南试剂冰箱改善漏读串读问题版本更新
- 6/5 现场测试屏蔽效果好，本周优先贴屏蔽后测试；下周有需要再考虑自定义参数
- 14:09 Support #23213 (In Progress): 海南试剂冰箱改善漏读串读问题版本更新
- 14:48 Support #23238: 花都区人民医院虚拟机服务器申请跟进
- 6/5 应用运行正常，内网可访问登录
- 14:48 Support #23238 (Resolved): 花都区人民医院虚拟机服务器申请跟进
- 09:18 Support #23238: 花都区人民医院虚拟机服务器申请跟进
- 6/4 本次操作系统环境版本变化开发评估；Lion修改环境检查脚本后发布测试；应用启动检查，待现场内网访问测试
- 13:37 Support #22910 (Feedback): FSW13026 中山六院个别账号指纹登录异常
- 10:47 Support #23306 (New): 养志医院发布跟进
- 10:00 Support #23305 (Resolved): 浙江省中医钱塘手术室指纹不能登录
- 10:00 Support #23305 (Resolved): 浙江省中医钱塘手术室指纹不能登录
- 09:22 Support #23175 (To Be Closed): FSW反馈单状态更新
- 09:21 Support #23240 (To Be Closed): 市一北院1台工控机换修需重新做更新准备
- 09:21 Support #23241 (To Be Closed): 金山公卫高值约更新，更新事项和king对接一下
- 09:21 Support #22613 (To Be Closed): 13181浙江省中医量产柜指纹不识别问题
- 09:21 Support #23230 (To Be Closed): 市一北院高值更新约时间定计划
- 09:21 Support #23192 (To Be Closed): 13345 海南试剂冰箱-盘点页面没有过滤其他rfid标签
- 09:21 Support #23228 (To Be Closed): 养志康复医院服务器入网事宜跟进
- 09:20 Support #21803 (New): 顺德乐从医院备份
- 09:20 Support #23287 (Resolved): 出差江西展会
- 09:20 Support #23285 (To Be Closed): 13229-海南省人民医院-试剂冰箱-人脸采集一直报错闪退
- 09:20 Support #23283 (To Be Closed): 展会行程计划和安排问题沟通
- 09:20 Support #23236 (To Be Closed): 展会设备打包
- 09:20 Support #23282 (To Be Closed): 调休一个小时
- 09:20 Support #23290 (To Be Closed): 请假1小时
2025-06-04
- 16:00 Support #23249 (Closed): 13278-天津中医药大学附一-无法退出
- 10:12 Support #23249 (To Be Closed): 13278-天津中医药大学附一-无法退出
- 16:00 Support #23248 (Closed): 芜湖市中医院远程问题沟通和测试
- 10:12 Support #23248 (To Be Closed): 芜湖市中医院远程问题沟通和测试
- 16:00 Support #23250 (Closed): 13229-海南省人民医院-试剂冰箱-人脸采集一直报错闪退
- 10:12 Support #23250 (To Be Closed): 13229-海南省人民医院-试剂冰箱-人脸采集一直报错闪退
- 16:00 Support #23191 (Closed): 13259 试剂冰箱-单品详情admin领用情况原因
- 16:00 Support #23247 (Closed): 柳州工人医院发布小结
- 10:12 Support #23247 (To Be Closed): 柳州工人医院发布小结
- 15:59 Support #23189 (Closed): 养志康复医院入网新的流程沟通会议，提供现场信息更新入网信息表
- 15:59 Support #23251 (Closed): 更新反馈单状态
- 10:12 Support #23251 (To Be Closed): 更新反馈单状态
- 15:59 Support #23190 (Closed): 中山六院1制标，2斑马打印机调试准备，Mac信息整理发现场
- 15:59 Support #23246 (Closed): 柳州工人医院设备信息表更新
- 10:13 Support #23246 (To Be Closed): 柳州工人医院设备信息表更新
- 15:59 Support #22863 (Closed): 13251 海南试剂冰箱-窜读到7米外冰箱的耗材
- 15:59 Support #23179 (Closed): 13340-天津中医药大学附一-介入室高值柜横柜、竖柜天线功率调整到29
- 15:59 Support #23101 (Closed): windows2016镜像环境问题整理汇总
- 15:59 Support #23202 (Closed): 江西展会服务端和客户端发布
- 15:59 Support #23203 (Closed): 江西展会柜子造测试数据，流程测试
- 15:59 Support #23174 (Closed): 养志康复医院服务器上架和设备信息表整理汇总上传teams
- 15:59 Support #23194 (Closed): 请假1天
- 15:59 Support #23245 (Closed): 调休一个小时
- 10:13 Support #23245 (To Be Closed): 调休一个小时
- 15:59 Support #23193 (Closed): 龙华手推柜发布培训（离线上传限制）
- 15:59 Support #23211 (Closed): 海南试剂改善漏读串读问题版本培训
- 15:59 Support #23212 (Closed): 请假3小时
- 15:58 Support #23244 (Closed): 柳州工人医院发布结束返回上海
- 10:13 Support #23244 (To Be Closed): 柳州工人医院发布结束返回上海
- 15:58 Support #22826 (Closed): 金山公卫医院高值备份
- 15:58 Support #23237 (Closed): 展会客户端工控机备份镜像+还原
- 15:58 Support #23234 (Closed): 花都医院高值小标签打印机设备调试
- 15:58 Support #23235 (Closed): 13344-天津中医药大学附一-第二导管室2套高值柜-柜门天线功率调整
- 15:58 Support #23184 (Closed): 养志医院发布跟进
- 15:58 Support #23169 (Closed): 调休一个小时
- 10:13 Support #23169 (To Be Closed): 调休一个小时
- 15:58 Support #23185 (Closed): 花都区人民医院发布准备
- 12:57 Support #23290 (Resolved): 请假1小时
- 12:57 Support #23290 (Closed): 请假1小时
- 11:29 Support #23289 (In Progress): 13373 利群医院急诊条码柜更新客户端后loading
- 11:29 Support #23289 (In Progress): 13373 利群医院急诊条码柜更新客户端后loading
- 11:12 Support #23238: 花都区人民医院虚拟机服务器申请跟进
- 6/3 虚拟机操作系统Ubuntu22.04
- 11:11 Support #23213 (Feedback): 海南试剂冰箱改善漏读串读问题版本更新
- 10:13 Support #23213 (Resolved): 海南试剂冰箱改善漏读串读问题版本更新
- 10:13 Support #23213 (Feedback): 海南试剂冰箱改善漏读串读问题版本更新
- 10:26 Support #23284 (In Progress): 13362-天津中医药大学附一-备用服务器需要实时同步数据
- 10:14 Support #23284 (Resolved): 13362-天津中医药大学附一-备用服务器需要实时同步数据
- 10:14 Support #23284 (In Progress): 13362-天津中医药大学附一-备用服务器需要实时同步数据
- 10:14 Support #23284 (In Progress): 13362-天津中医药大学附一-备用服务器需要实时同步数据
- 13362-天津中医药大学附一-备用服务器需要实时同步数据
- 10:16 Support #23288 (In Progress): windows2016镜像还原，环境检查安装，重做镜像
- 10:16 Support #23288 (In Progress): windows2016镜像还原，环境检查安装，重做镜像
- 10:16 Support #23287 (In Progress): 出差江西展会
- 10:16 Support #23287 (Resolved): 出差江西展会
- 出差江西展会
- 10:16 Support #23286 (In Progress): 13365-天津中医药大学附一-制标工控机加入堡垒机
- 10:15 Support #23286 (In Progress): 13365-天津中医药大学附一-制标工控机加入堡垒机
- 13365-天津中医药大学附一-制标工控机加入堡垒机
- 10:15 Support #23146 (In Progress): 13331-试剂冰箱-2.4版本硬件重启没反应
- 10:15 Support #23146 (Resolved): 13331-试剂冰箱-2.4版本硬件重启没反应
- 10:14 Support #23283 (Resolved): 展会行程计划和安排问题沟通
- 10:14 Support #23283 (In Progress): 展会行程计划和安排问题沟通
- 10:13 Support #23283 (Closed): 展会行程计划和安排问题沟通
- 展会行程计划和安排问题沟通
- 10:14 Support #23285 (Resolved): 13229-海南省人民医院-试剂冰箱-人脸采集一直报错闪退
- 10:14 Support #23285 (In Progress): 13229-海南省人民医院-试剂冰箱-人脸采集一直报错闪退
- 10:14 Support #23285 (Closed): 13229-海南省人民医院-试剂冰箱-人脸采集一直报错闪退
- 13229-海南省人民医院-试剂冰箱-人脸采集一直报错闪退
- 10:14 Support #23282 (Resolved): 调休一个小时
- 10:13 Support #23282 (Closed): 调休一个小时
- 调休一个小时
- 10:14 Support #23233 (In Progress): 6月报销填写
- 10:13 Support #23236 (Resolved): 展会设备打包
- 10:12 Support #23175: FSW反馈单状态更新
- 2025-06-03 1h 1）FSW反馈单状态更新
- 10:07 Support #23175 (Resolved): FSW反馈单状态更新
- 10:12 Support #23252: 10319 广州中西医结合业务数据显示异常
- 2025-06-03 1.5h 1）远程继续确认问题仍然还在，交开发调查；2）开发远程调查确认是mysql数据库大小写敏感标识导致的，需要更新新版本解决问题
- 10:07 Support #23252 (Resolved): 10319 广州中西医结合业务数据显示异常
- 10:10 Support #23240: 市一北院1台工控机换修需重新做更新准备
- 2025-06-03 1.5h 1）市一北院7号楼9楼手术室1台工控机换修重新做更新准备
- 10:08 Support #23241: 金山公卫高值约更新，更新事项和king对接一下
- 2025-06-03 1h 1）跟现场约时间也是暂定6月中旬
- 10:07 Support #22613: 13181浙江省中医量产柜指纹不识别问题
- 2025-06-03 0.75h 1）2周未反馈，反馈单和工程单先关闭
- 10:06 Support #23230: 市一北院高值更新约时间定计划
- 2025-06-03 0.75h 1）跟现场继续约时间，暂定6月中旬，现场会和spd沟通约一天时间做更新
- 10:05 Support #23192: 13345 海南试剂冰箱-盘点页面没有过滤其他rfid标签
- 2025-06-03 0.75h 1）跟现场确认已更新新版本设置了epc过滤，问题已解决
- 10:05 Support #23228: 养志康复医院服务器入网事宜跟进
- 2025-06-03 0.75h 1）机房服务器布线定周四去现场，协助生产布线
2025-06-03
- 17:00 Support #22864 (Feedback): 13290 浙江省中医湖滨手术室B008柜子一键开门部分门开，退出登录慢
- 09:26 Support #22864 (In Progress): 13290 浙江省中医湖滨手术室B008柜子一键开门部分门开，退出登录慢
- 17:00 Support #23241 (Resolved): 金山公卫高值约更新，更新事项和king对接一下
- 11:39 Support #23241 (In Progress): 金山公卫高值约更新，更新事项和king对接一下
- 11:39 Support #23241 (Closed): 金山公卫高值约更新，更新事项和king对接一下
- 16:33 Support #22549 (In Progress): 深圳二院龙华医院发布跟进
- 14:48 Support #23240 (Resolved): 市一北院1台工控机换修需重新做更新准备
- 11:12 Support #23240 (In Progress): 市一北院1台工控机换修需重新做更新准备
- 11:12 Support #23240 (Closed): 市一北院1台工控机换修需重新做更新准备
- 14:47 Support #23252 (In Progress): 10319 广州中西医结合业务数据显示异常
- 14:47 Support #23252 (Resolved): 10319 广州中西医结合业务数据显示异常
- 14:04 Support #23251: 更新反馈单状态
- 13084-试剂冰箱-试剂冰箱部门修改错误 关闭工程单反馈单
13063-试剂冰箱-消耗后发送消耗数据给SPD系统报错 关闭工程单反馈单
13031-试剂冰箱-每次盘点都读不准 现场优化了贴标和... - 14:04 Support #23251 (Closed): 更新反馈单状态
- 更新反馈单状态
- 14:03 Support #23250 (Closed): 13229-海南省人民医院-试剂冰箱-人脸采集一直报错闪退
- 13229-海南省人民医院-试剂冰箱-人脸采集一直报错闪退
- 14:03 Support #23249 (Closed): 13278-天津中医药大学附一-无法退出
- 13278-天津中医药大学附一-无法退出
- 14:02 Support #23248 (Closed): 芜湖市中医院远程问题沟通和测试
- 芜湖市中医院远程问题沟通和测试
- 14:01 Support #23247 (Closed): 柳州工人医院发布小结
- 柳州工人医院发布小结
- 14:01 Support #23246 (Closed): 柳州工人医院设备信息表更新
- 柳州工人医院设备信息表更新
- 14:00 Support #23245 (Closed): 调休一个小时
- 调休一个小时
- 13:59 Support #23244 (Closed): 柳州工人医院发布结束返回上海
- 柳州工人医院发布结束返回上海
- 11:56 Support #23243 (New): 中山六院1套制标发布
- 11:40 Support #23242 (New): 养志康复医院机房服务器网络布线，制标工控机打印机安装
- 11:39 Support #23228 (Resolved): 养志康复医院服务器入网事宜跟进
- 09:43 Support #23228 (In Progress): 养志康复医院服务器入网事宜跟进
- 09:42 Support #23228 (Closed): 养志康复医院服务器入网事宜跟进
- 11:08 Support #22613 (Resolved): 13181浙江省中医量产柜指纹不识别问题
- 09:28 Support #22613 (In Progress): 13181浙江省中医量产柜指纹不识别问题
- 11:05 Support #23239 (New): 发布培训文档整理上传
- 11:00 Support #23238 (In Progress): 花都区人民医院虚拟机服务器申请跟进
- 11:00 Support #23238 (Resolved): 花都区人民医院虚拟机服务器申请跟进
- 10:59 Support #23185 (To Be Closed): 花都区人民医院发布准备
- 09:57 Support #23185: 花都区人民医院发布准备
- 5/30 服务器，SPD制标调试；加密狗和许可申请
- 10:51 Support #23230 (Resolved): 市一北院高值更新约时间定计划
- 09:59 Support #23230 (In Progress): 市一北院高值更新约时间定计划
- 09:58 Support #23230 (Closed): 市一北院高值更新约时间定计划
- 10:43 Support #23184 (To Be Closed): 养志医院发布跟进
- 10:43 Support #23175 (In Progress): FSW反馈单状态更新
- 10:43 Support #23175 (To Be Closed): FSW反馈单状态更新
- 09:27 Support #23175 (In Progress): FSW反馈单状态更新
- 10:42 Support #22826 (To Be Closed): 金山公卫医院高值备份
- 09:27 Support #22826 (In Progress): 金山公卫医院高值备份
- 10:42 Support #23164 (Feedback): 13331 海南试剂冰箱-2.4版本硬件重启没反应
- 09:27 Support #23164 (In Progress): 13331 海南试剂冰箱-2.4版本硬件重启没反应
- 10:42 Support #23192 (Resolved): 13345 海南试剂冰箱-盘点页面没有过滤其他rfid标签
- 10:42 Support #23192 (To Be Closed): 13345 海南试剂冰箱-盘点页面没有过滤其他rfid标签
- 10:36 Support #23192 (Resolved): 13345 海南试剂冰箱-盘点页面没有过滤其他rfid标签
- 09:34 Support #23192 (In Progress): 13345 海南试剂冰箱-盘点页面没有过滤其他rfid标签
- 10:41 Support #23146 (To Be Closed): 13331-试剂冰箱-2.4版本硬件重启没反应
- 10:41 Support #23169 (Resolved): 调休一个小时
- 10:33 Support #23169 (In Progress): 调休一个小时
- 10:41 Support #23235 (To Be Closed): 13344-天津中医药大学附一-第二导管室2套高值柜-柜门天线功率调整
- 10:31 Support #23235 (Resolved): 13344-天津中医药大学附一-第二导管室2套高值柜-柜门天线功率调整
- 10:24 Support #23235 (In Progress): 13344-天津中医药大学附一-第二导管室2套高值柜-柜门天线功率调整
- 10:23 Support #23235 (Closed): 13344-天津中医药大学附一-第二导管室2套高值柜-柜门天线功率调整
- 13344-天津中医药大学附一-第二导管室2套高值柜-柜门天线功率调整
- 10:40 Support #23234 (To Be Closed): 花都医院高值小标签打印机设备调试
- 10:24 Support #23234 (Resolved): 花都医院高值小标签打印机设备调试
- 10:22 Support #23234 (In Progress): 花都医院高值小标签打印机设备调试
- 10:21 Support #23234 (Closed): 花都医院高值小标签打印机设备调试
- 花都医院高值小标签打印机设备调试
- 10:39 Support #23237 (To Be Closed): 展会客户端工控机备份镜像+还原
- 10:25 Support #23237 (Resolved): 展会客户端工控机备份镜像+还原
- 10:25 Support #23237 (Closed): 展会客户端工控机备份镜像+还原
- 展会客户端工控机备份镜像+还原
- 10:38 Support #23203 (To Be Closed): 江西展会柜子造测试数据，流程测试
- 10:21 Support #23203 (Resolved): 江西展会柜子造测试数据，流程测试
- 10:34 Support #23194 (To Be Closed): 请假1天
- 09:24 Support #23194 (Resolved): 请假1天
- 10:31 Support #23212 (To Be Closed): 请假3小时
- 10:31 Support #23179 (To Be Closed): 13340-天津中医药大学附一-介入室高值柜横柜、竖柜天线功率调整到29
- 10:24 Support #23179 (Resolved): 13340-天津中医药大学附一-介入室高值柜横柜、竖柜天线功率调整到29
- 10:24 Support #23202 (To Be Closed): 江西展会服务端和客户端发布
- 10:24 Support #23236 (In Progress): 展会设备打包
- 10:24 Support #23236 (Closed): 展会设备打包
- 展会设备打包
- 10:07 Support #22910 (In Progress): FSW13026 中山六院个别账号指纹登录异常
- 09:42 Support #22910 (Feedback): FSW13026 中山六院个别账号指纹登录异常
- 10:07 Support #23084 (In Progress): 中山六院新增1套制标跟进
- 10:05 Support #23233 (In Progress): 6月报销填写
- 09:57 Support #23213: 海南试剂冰箱改善漏读串读问题版本更新
- 5/30 更新配置2套客户端，安装1套测试工具；现场测试使用情况
- 09:42 Support #18206 (Feedback): 老项目新增柜子远程发布方案review
- 09:24 Support #23101 (To Be Closed): windows2016镜像环境问题整理汇总
- 09:24 Support #23190 (To Be Closed): 中山六院1制标，2斑马打印机调试准备，Mac信息整理发现场
- 09:23 Support #23191 (To Be Closed): 13259 试剂冰箱-单品详情admin领用情况原因
- 09:23 Support #23189 (To Be Closed): 养志康复医院入网新的流程沟通会议，提供现场信息更新入网信息表
- 09:23 Support #22863 (To Be Closed): 13251 海南试剂冰箱-窜读到7米外冰箱的耗材
- 09:23 Support #23174 (To Be Closed): 养志康复医院服务器上架和设备信息表整理汇总上传teams
2025-05-30
- 16:41 Support #23213 (Resolved): 海南试剂冰箱改善漏读串读问题版本更新
- 16:40 Support #23213 (In Progress): 海南试剂冰箱改善漏读串读问题版本更新
- 16:39 Support #23211 (To Be Closed): 海南试剂改善漏读串读问题版本培训
- 16:37 Support #23211 (Resolved): 海南试剂改善漏读串读问题版本培训
- 13:02 Support #23211 (In Progress): 海南试剂改善漏读串读问题版本培训
- 13:02 Support #23211 (Closed): 海南试剂改善漏读串读问题版本培训
- 16:39 Support #23193 (To Be Closed): 龙华手推柜发布培训（离线上传限制）
- 16:37 Support #23193 (Resolved): 龙华手推柜发布培训（离线上传限制）
- 13:02 Support #23212 (Resolved): 请假3小时
- 13:02 Support #23212 (Closed): 请假3小时
- 09:30 Support #23202 (Resolved): 江西展会服务端和客户端发布
- 09:29 Support #23202 (In Progress): 江西展会服务端和客户端发布
- 09:29 Support #23202 (Closed): 江西展会服务端和客户端发布
- 江西展会服务端和客户端发布
- 09:30 Support #23182 (Feedback): 江西展会问题沟通
- 09:29 Support #23182 (Resolved): 江西展会问题沟通
- 09:30 Support #23179 (In Progress): 13340-天津中医药大学附一-介入室高值柜横柜、竖柜天线功率调整到29
- 09:29 Support #23179 (Resolved): 13340-天津中医药大学附一-介入室高值柜横柜、竖柜天线功率调整到29
- 09:30 Support #23146 (In Progress): 13331-试剂冰箱-2.4版本硬件重启没反应
- 09:29 Support #23146 (Resolved): 13331-试剂冰箱-2.4版本硬件重启没反应
- 09:30 Support #21803 (In Progress): 顺德乐从医院备份
- 09:29 Support #21803 (Resolved): 顺德乐从医院备份
- 09:29 Support #23203 (In Progress): 江西展会柜子造测试数据，流程测试
- 09:29 Support #23203 (Closed): 江西展会柜子造测试数据，流程测试
- 江西展会柜子造测试数据，流程测试
2025-05-29
- 17:58 Support #22864 (Feedback): 13290 浙江省中医湖滨手术室B008柜子一键开门部分门开，退出登录慢
- 17:35 Support #22864: 13290 浙江省中医湖滨手术室B008柜子一键开门部分门开，退出登录慢
- 2025-05-29 0.5h 1）提供给开发service1和service2日志，初步判断为HF连接异常导致，还需要开发继续确认
- 09:46 Support #22864 (In Progress): 13290 浙江省中医湖滨手术室B008柜子一键开门部分门开，退出登录慢
- 17:56 Support #23194 (In Progress): 请假1天
- 17:36 Support #23194 (Closed): 请假1天
- 17:36 Support #23190: 中山六院1制标，2斑马打印机调试准备，Mac信息整理发现场
- 2025-05-29 3h 1）中山六院1制标，2斑马打印机，1手持机开机检查调试准备；2）Mac信息整理发现场
- 15:37 Support #23190 (Resolved): 中山六院1制标，2斑马打印机调试准备，Mac信息整理发现场
- 15:37 Support #23190 (Closed): 中山六院1制标，2斑马打印机调试准备，Mac信息整理发现场
- 17:34 Support #23164 (Feedback): 13331 海南试剂冰箱-2.4版本硬件重启没反应
- 17:33 Support #23164: 13331 海南试剂冰箱-2.4版本硬件重启没反应
- 2025-05-29 0.5h 1）现场4台8200平板固件信息转开发继续跟进
- 16:44 Support #23164 (In Progress): 13331 海南试剂冰箱-2.4版本硬件重启没反应
- 15:36 Support #23164 (Feedback): 13331 海南试剂冰箱-2.4版本硬件重启没反应
- 13:21 Support #23164 (In Progress): 13331 海南试剂冰箱-2.4版本硬件重启没反应
- 09:22 Support #23164: 13331 海南试剂冰箱-2.4版本硬件重启没反应
- 2025-05-27 1h 1)转工程单给开发取日志调查暂未有结果；2）现场4台8200都更新完成确认都无法做硬件重启；取固件版本信息给开发
- 09:20 Support #23164 (Feedback): 13331 海南试剂冰箱-2.4版本硬件重启没反应
- 09:16 Support #23164 (Resolved): 13331 海南试剂冰箱-2.4版本硬件重启没反应
- 09:16 Support #23164 (Feedback): 13331 海南试剂冰箱-2.4版本硬件重启没反应
- 17:33 Support #23192 (Feedback): 13345 海南试剂冰箱-盘点页面没有过滤其他rfid标签
- 17:33 Support #23192: 13345 海南试剂冰箱-盘点页面没有过滤其他rfid标签
- 2025-05-29 0.5h 1）询问开发改盘点还没做标签epc过滤功能，后面版本改进，范库鸡蛋转工程单给开发处理
- 16:56 Support #23192 (In Progress): 13345 海南试剂冰箱-盘点页面没有过滤其他rfid标签
- 16:56 Support #23192 (Closed): 13345 海南试剂冰箱-盘点页面没有过滤其他rfid标签
- 17:32 Support #23101: windows2016镜像环境问题整理汇总
- 2025-05-29 0.5h 1）windows2016镜像环境问题整理汇总邮件发给kay
- 17:14 Support #23101 (Resolved): windows2016镜像环境问题整理汇总
- 17:30 Support #22741 (Closed): 上海市六更新准备
- 09:26 Support #22741 (To Be Closed): 上海市六更新准备
- 17:30 Support #22821 (Closed): 13190-试剂冰箱-林莉人脸识别失败
- 09:26 Support #22821 (To Be Closed): 13190-试剂冰箱-林莉人脸识别失败
- 17:30 Support #22800 (Closed): 2
- 09:26 Support #22800 (To Be Closed): 2
- 17:30 Support #23191: 13259 试剂冰箱-单品详情admin领用情况原因
- 2025-05-29 0.5h 1）系统本身流程问题，自动做的消耗为admin，spd发的消耗为用户
- 16:44 Support #23191 (Resolved): 13259 试剂冰箱-单品详情admin领用情况原因
- 16:44 Support #23191 (Closed): 13259 试剂冰箱-单品详情admin领用情况原因
- 17:30 Support #22796 (Closed): 1
- 09:26 Support #22796 (To Be Closed): 1
- 17:30 Support #22733 (Closed): 调休一小时
- 09:26 Support #22733 (To Be Closed): 调休一小时
- 17:30 Support #23153 (Closed): 调休一个小时
- 09:44 Support #23153 (To Be Closed): 调休一个小时
- 17:30 Support #23128 (Closed): 柳州工人医院更新设备信息表
- 09:45 Support #23128 (To Be Closed): 柳州工人医院更新设备信息表
- 17:30 Support #23156 (Closed): 安装一代柜子工控机客户端系统
- 09:46 Support #23156 (To Be Closed): 安装一代柜子工控机客户端系统
- 09:45 Support #23156 (Resolved): 安装一代柜子工控机客户端系统
- 17:30 Support #23123 (Closed): 13278-天津中医药大学附一-无法退出
- 09:45 Support #23123 (To Be Closed): 13278-天津中医药大学附一-无法退出
- 17:30 Support #23154 (Closed): 芜湖市中医院远程问题沟通和测试
- 09:45 Support #23154 (To Be Closed): 芜湖市中医院远程问题沟通和测试
- 17:30 Support #23127 (Closed): 柳州工人医院发布小结
- 09:45 Support #23127 (To Be Closed): 柳州工人医院发布小结
- 17:30 Support #23148 (Closed): 更新反馈单状态
- 09:45 Support #23148 (To Be Closed): 更新反馈单状态
- 17:30 Support #23178 (Closed): 更新反馈单状态
- 10:55 Support #23178 (To Be Closed): 更新反馈单状态
- 09:45 Support #23178 (Resolved): 更新反馈单状态
- 09:39 Support #23178: 更新反馈单状态
- 6100-右江民族医学院附属医院（百东院区）-客户端异常报警提醒优化 需求
6259-右江民族医学院附属医院（百东院区）-修改柜门图标大小 开发待评估的状态，这个功能还需要吗？
6603-右江民族医学院附属医院（... - 09:38 Support #23178 (Closed): 更新反馈单状态
- 更新反馈单状态
- 17:30 Support #23125 (Closed): 请假1小时
- 09:11 Support #23125 (To Be Closed): 请假1小时
- 17:30 Support #23124 (Closed): 13288-天津中医药大学附一-mcims平台admin密码修改
- 10:55 Support #23124 (To Be Closed): 13288-天津中医药大学附一-mcims平台admin密码修改
- 09:45 Support #23124 (Resolved): 13288-天津中医药大学附一-mcims平台admin密码修改
- 17:30 Support #23136 (Closed): 芜湖中医院VPN申请文档提供
- 09:11 Support #23136 (To Be Closed): 芜湖中医院VPN申请文档提供
- 17:30 Support #23114 (Closed): FSW 13316-19290 试剂冰箱-领用归还情况的记录和操作日志的记录不一致
- 09:25 Support #23114: FSW 13316-19290 试剂冰箱-领用归还情况的记录和操作日志的记录不一致
- 2025-05-27 0.5h 1)转工程单给开发取日志调查；2）还是消耗计费清除当前位置信息问题，开发回复更新版本解决
- 09:24 Support #23114 (To Be Closed): FSW 13316-19290 试剂冰箱-领用归还情况的记录和操作日志的记录不一致
- 09:24 Support #23114 (Resolved): FSW 13316-19290 试剂冰箱-领用归还情况的记录和操作日志的记录不一致
- 17:30 Support #23135 (Closed): 海南试剂更新支持
- 09:11 Support #23135 (To Be Closed): 海南试剂更新支持
- 17:30 Support #23134 (Closed): 海南试剂发布培训
- 09:11 Support #23134 (To Be Closed): 海南试剂发布培训
- 17:30 Support #23167 (Closed): 海南试剂发布培训
- 09:24 Support #23167 (To Be Closed): 海南试剂发布培训
- 09:19 Support #23167: 海南试剂发布培训
- 2025-05-27 0.5h 1)海南试剂发布培训
- 09:17 Support #23167 (Resolved): 海南试剂发布培训
- 09:17 Support #23167 (Closed): 海南试剂发布培训
- 17:30 Support #23129 (Closed): 和万序接口联调结果(Clare需要)
- 09:11 Support #23129 (To Be Closed): 和万序接口联调结果(Clare需要)
- 17:29 Support #23107 (Closed): 海南试剂冰箱更新（edes,mrims,17套客户端）
- 09:25 Support #23107 (To Be Closed): 海南试剂冰箱更新（edes,mrims,17套客户端）
- 09:15 Support #23107: 海南试剂冰箱更新（edes,mrims,17套客户端）
- 2025-05-27 5h 1)服务端edes,mrims更新；2）17套客户端更新（13套p80+4套8200）
- 17:29 Support #23082 (Closed): 试剂冰箱FSW处理进度组内沟通
- 09:11 Support #23082 (To Be Closed): 试剂冰箱FSW处理进度组内沟通
- 17:29 Support #23155 (Closed): 13259-试剂冰箱-单品详情admin领用情况原因
- 10:55 Support #23155 (To Be Closed): 13259-试剂冰箱-单品详情admin领用情况原因
- 09:45 Support #23155 (Resolved): 13259-试剂冰箱-单品详情admin领用情况原因
- 17:29 Support #23165 (Closed): 13332 海南试剂冰箱盘点提交超时，mrims盘点单查询界面导出异常
- 09:24 Support #23165 (To Be Closed): 13332 海南试剂冰箱盘点提交超时，mrims盘点单查询界面导出异常
- 09:23 Support #23165: 13332 海南试剂冰箱盘点提交超时，mrims盘点单查询界面导出异常
- 2025-05-27 1.5h 1)转工程单给开发取日志调查；2）开发远程mrims数据库做建索引优化设置后，现场盘点提交和导出正常
- 09:17 Support #23165 (Resolved): 13332 海南试剂冰箱盘点提交超时，mrims盘点单查询界面导出异常
- 09:17 Support #23165 (Closed): 13332 海南试剂冰箱盘点提交超时，mrims盘点单查询界面导出异常
- 17:29 Support #23176 (Closed): 安装一代柜子工控机系统
- 10:55 Support #23176 (To Be Closed): 安装一代柜子工控机系统
- 09:45 Support #23176 (Resolved): 安装一代柜子工控机系统
- 09:37 Support #23176 (Closed): 安装一代柜子工控机系统
- 安装一代柜子工控机系统
- 17:29 Support #23126 (Closed): 养志医院服务器上架
- 10:53 Support #23126 (To Be Closed): 养志医院服务器上架
- 09:08 Support #23126: 养志医院服务器上架
- 2025-05-28 8h 1）出发去养志医院；2）信息科走服务器上架流程，填写进机房申请表，等审批；3）服务器搬到机房指定机柜上架，接加密狗，通电运行；4）网线未接，机柜网络布线未做需继续跟进
- 09:05 Support #23126 (Resolved): 养志医院服务器上架
- 17:29 Support #23161 (Closed): 请假8小时
- 10:53 Support #23161 (To Be Closed): 请假8小时
- 09:11 Support #23161 (Resolved): 请假8小时
- 09:11 Support #23161 (Closed): 请假8小时
- 17:29 Support #23189: 养志康复医院入网新的流程沟通会议，提供现场信息更新入网信息表
- 2025-05-29 1h 1）养志康复医院入网新的流程沟通会议，提供现场信息更新入网信息表
- 15:36 Support #23189 (Resolved): 养志康复医院入网新的流程沟通会议，提供现场信息更新入网信息表
- 12:39 Support #23189 (In Progress): 养志康复医院入网新的流程沟通会议，提供现场信息更新入网信息表
- 12:39 Support #23189 (Closed): 养志康复医院入网新的流程沟通会议，提供现场信息更新入网信息表
- 17:27 Support #22863: 13251 海南试剂冰箱-窜读到7米外冰箱的耗材
- 2025-05-29 0.5h 1)开发日志反馈没有串读情况，联系现场再核实。现场反馈更新后在观察，之后操作会有柜组位置显示
- 12:42 Support #22863 (Resolved): 13251 海南试剂冰箱-窜读到7米外冰箱的耗材
- 09:43 Support #22863 (In Progress): 13251 海南试剂冰箱-窜读到7米外冰箱的耗材
- 09:27 Support #22863 (Feedback): 13251 海南试剂冰箱-窜读到7米外冰箱的耗材
- 09:27 Support #22863: 13251 海南试剂冰箱-窜读到7米外冰箱的耗材
- 2025-05-26 0.5h 1)转工程单给开发取日志调查；2）确认该串读标签并非在7米外F006柜被读到，而是一直在F007柜被读，需要跟现场核实确认确认
- 17:27 Support #23193 (In Progress): 龙华手推柜发布培训（离线上传限制）
- 17:26 Support #23193 (Closed): 龙华手推柜发布培训（离线上传限制）
- 17:26 Support #23174: 养志康复医院服务器上架和设备信息表整理汇总上传teams
- 2025-05-29 1h 养志康复医院服务器上架和设备信息表整理汇总上传teams
- 10:48 Support #23174 (Resolved): 养志康复医院服务器上架和设备信息表整理汇总上传teams
- 09:28 Support #23174 (In Progress): 养志康复医院服务器上架和设备信息表整理汇总上传teams
- 09:28 Support #23174 (Closed): 养志康复医院服务器上架和设备信息表整理汇总上传teams
- 17:15 Support #23175 (Feedback): FSW反馈单状态更新
- 09:30 Support #23175 (In Progress): FSW反馈单状态更新
- 09:29 Support #23175 (Closed): FSW反馈单状态更新
- 16:44 Support #22826 (Feedback): 金山公卫医院高值备份
- 09:30 Support #22826 (In Progress): 金山公卫医院高值备份
- 10:29 Support #22249 (Feedback): 13001 曙光医院视频更新SyvideoMonitor3
- 09:30 Support #22249 (In Progress): 13001 曙光医院视频更新SyvideoMonitor3
- 10:08 Support #23185 (In Progress): 花都区人民医院发布准备
- 10:07 Support #23185 (Closed): 花都区人民医院发布准备
- 10:07 Support #23184 (In Progress): 养志医院发布跟进
- 10:07 Support #23184 (Closed): 养志医院发布跟进
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- 09:18 Support #23169 (In Progress): 调休一个小时
- 09:18 Support #23169 (Closed): 调休一个小时
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- 09:45 Support #23179 (Resolved): 13340-天津中医药大学附一-介入室高值柜横柜、竖柜天线功率调整到29
- 09:41 Support #23179 (Closed): 13340-天津中医药大学附一-介入室高值柜横柜、竖柜天线功率调整到29
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- 2025-05-26 2h 1)海南试剂冰箱待更新fsw整理，改状态为待发布
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