活动
从 2025-05-21 到 2025-05-30
2025-05-30
- 16:41 Support #23213 (Resolved): 海南试剂冰箱改善漏读串读问题版本更新
- 16:40 Support #23213 (In Progress): 海南试剂冰箱改善漏读串读问题版本更新
- 16:39 Support #23211 (To Be Closed): 海南试剂改善漏读串读问题版本培训
- 16:37 Support #23211 (Resolved): 海南试剂改善漏读串读问题版本培训
- 13:02 Support #23211 (In Progress): 海南试剂改善漏读串读问题版本培训
- 13:02 Support #23211 (Closed): 海南试剂改善漏读串读问题版本培训
- 16:39 Support #23193 (To Be Closed): 龙华手推柜发布培训（离线上传限制）
- 16:37 Support #23193 (Resolved): 龙华手推柜发布培训（离线上传限制）
- 13:02 Support #23212 (Resolved): 请假3小时
- 13:02 Support #23212 (Closed): 请假3小时
- 09:30 Support #23202 (Resolved): 江西展会服务端和客户端发布
- 09:29 Support #23202 (In Progress): 江西展会服务端和客户端发布
- 09:29 Support #23202 (Closed): 江西展会服务端和客户端发布
- 江西展会服务端和客户端发布
- 09:30 Support #23182 (Feedback): 江西展会问题沟通
- 09:29 Support #23182 (Resolved): 江西展会问题沟通
- 09:30 Support #23179 (In Progress): 13340-天津中医药大学附一-介入室高值柜横柜、竖柜天线功率调整到29
- 09:29 Support #23179 (Resolved): 13340-天津中医药大学附一-介入室高值柜横柜、竖柜天线功率调整到29
- 09:30 Support #23146 (In Progress): 13331-试剂冰箱-2.4版本硬件重启没反应
- 09:29 Support #23146 (Resolved): 13331-试剂冰箱-2.4版本硬件重启没反应
- 09:30 Support #21803 (In Progress): 顺德乐从医院备份
- 09:29 Support #21803 (Resolved): 顺德乐从医院备份
- 09:29 Support #23203 (In Progress): 江西展会柜子造测试数据，流程测试
- 09:29 Support #23203 (Closed): 江西展会柜子造测试数据，流程测试
- 江西展会柜子造测试数据，流程测试
2025-05-29
- 17:58 Support #22864 (Feedback): 13290 浙江省中医湖滨手术室B008柜子一键开门部分门开，退出登录慢
- 17:35 Support #22864: 13290 浙江省中医湖滨手术室B008柜子一键开门部分门开，退出登录慢
- 2025-05-29 0.5h 1）提供给开发service1和service2日志，初步判断为HF连接异常导致，还需要开发继续确认
- 09:46 Support #22864 (In Progress): 13290 浙江省中医湖滨手术室B008柜子一键开门部分门开，退出登录慢
- 17:56 Support #23194 (In Progress): 请假1天
- 17:36 Support #23194 (Closed): 请假1天
- 17:36 Support #23190: 中山六院1制标，2斑马打印机调试准备，Mac信息整理发现场
- 2025-05-29 3h 1）中山六院1制标，2斑马打印机，1手持机开机检查调试准备；2）Mac信息整理发现场
- 15:37 Support #23190 (Resolved): 中山六院1制标，2斑马打印机调试准备，Mac信息整理发现场
- 15:37 Support #23190 (Closed): 中山六院1制标，2斑马打印机调试准备，Mac信息整理发现场
- 17:34 Support #23164 (Feedback): 13331 海南试剂冰箱-2.4版本硬件重启没反应
- 17:33 Support #23164: 13331 海南试剂冰箱-2.4版本硬件重启没反应
- 2025-05-29 0.5h 1）现场4台8200平板固件信息转开发继续跟进
- 16:44 Support #23164 (In Progress): 13331 海南试剂冰箱-2.4版本硬件重启没反应
- 15:36 Support #23164 (Feedback): 13331 海南试剂冰箱-2.4版本硬件重启没反应
- 13:21 Support #23164 (In Progress): 13331 海南试剂冰箱-2.4版本硬件重启没反应
- 09:22 Support #23164: 13331 海南试剂冰箱-2.4版本硬件重启没反应
- 2025-05-27 1h 1)转工程单给开发取日志调查暂未有结果；2）现场4台8200都更新完成确认都无法做硬件重启；取固件版本信息给开发
- 09:20 Support #23164 (Feedback): 13331 海南试剂冰箱-2.4版本硬件重启没反应
- 09:16 Support #23164 (Resolved): 13331 海南试剂冰箱-2.4版本硬件重启没反应
- 09:16 Support #23164 (Feedback): 13331 海南试剂冰箱-2.4版本硬件重启没反应
- 17:33 Support #23192 (Feedback): 13345 海南试剂冰箱-盘点页面没有过滤其他rfid标签
- 17:33 Support #23192: 13345 海南试剂冰箱-盘点页面没有过滤其他rfid标签
- 2025-05-29 0.5h 1）询问开发改盘点还没做标签epc过滤功能，后面版本改进，范库鸡蛋转工程单给开发处理
- 16:56 Support #23192 (In Progress): 13345 海南试剂冰箱-盘点页面没有过滤其他rfid标签
- 16:56 Support #23192 (Closed): 13345 海南试剂冰箱-盘点页面没有过滤其他rfid标签
- 17:32 Support #23101: windows2016镜像环境问题整理汇总
- 2025-05-29 0.5h 1）windows2016镜像环境问题整理汇总邮件发给kay
- 17:14 Support #23101 (Resolved): windows2016镜像环境问题整理汇总
- 17:30 Support #22741 (Closed): 上海市六更新准备
- 09:26 Support #22741 (To Be Closed): 上海市六更新准备
- 17:30 Support #22821 (Closed): 13190-试剂冰箱-林莉人脸识别失败
- 09:26 Support #22821 (To Be Closed): 13190-试剂冰箱-林莉人脸识别失败
- 17:30 Support #22800 (Closed): 2
- 09:26 Support #22800 (To Be Closed): 2
- 17:30 Support #23191: 13259 试剂冰箱-单品详情admin领用情况原因
- 2025-05-29 0.5h 1）系统本身流程问题，自动做的消耗为admin，spd发的消耗为用户
- 16:44 Support #23191 (Resolved): 13259 试剂冰箱-单品详情admin领用情况原因
- 16:44 Support #23191 (Closed): 13259 试剂冰箱-单品详情admin领用情况原因
- 17:30 Support #22796 (Closed): 1
- 09:26 Support #22796 (To Be Closed): 1
- 17:30 Support #22733 (Closed): 调休一小时
- 09:26 Support #22733 (To Be Closed): 调休一小时
- 17:30 Support #23153 (Closed): 调休一个小时
- 09:44 Support #23153 (To Be Closed): 调休一个小时
- 17:30 Support #23128 (Closed): 柳州工人医院更新设备信息表
- 09:45 Support #23128 (To Be Closed): 柳州工人医院更新设备信息表
- 17:30 Support #23156 (Closed): 安装一代柜子工控机客户端系统
- 09:46 Support #23156 (To Be Closed): 安装一代柜子工控机客户端系统
- 09:45 Support #23156 (Resolved): 安装一代柜子工控机客户端系统
- 17:30 Support #23123 (Closed): 13278-天津中医药大学附一-无法退出
- 09:45 Support #23123 (To Be Closed): 13278-天津中医药大学附一-无法退出
- 17:30 Support #23154 (Closed): 芜湖市中医院远程问题沟通和测试
- 09:45 Support #23154 (To Be Closed): 芜湖市中医院远程问题沟通和测试
- 17:30 Support #23127 (Closed): 柳州工人医院发布小结
- 09:45 Support #23127 (To Be Closed): 柳州工人医院发布小结
- 17:30 Support #23148 (Closed): 更新反馈单状态
- 09:45 Support #23148 (To Be Closed): 更新反馈单状态
- 17:30 Support #23178 (Closed): 更新反馈单状态
- 10:55 Support #23178 (To Be Closed): 更新反馈单状态
- 09:45 Support #23178 (Resolved): 更新反馈单状态
- 09:39 Support #23178: 更新反馈单状态
- 6100-右江民族医学院附属医院（百东院区）-客户端异常报警提醒优化 需求
6259-右江民族医学院附属医院（百东院区）-修改柜门图标大小 开发待评估的状态，这个功能还需要吗？
6603-右江民族医学院附属医院（... - 09:38 Support #23178 (Closed): 更新反馈单状态
- 更新反馈单状态
- 17:30 Support #23125 (Closed): 请假1小时
- 09:11 Support #23125 (To Be Closed): 请假1小时
- 17:30 Support #23124 (Closed): 13288-天津中医药大学附一-mcims平台admin密码修改
- 10:55 Support #23124 (To Be Closed): 13288-天津中医药大学附一-mcims平台admin密码修改
- 09:45 Support #23124 (Resolved): 13288-天津中医药大学附一-mcims平台admin密码修改
- 17:30 Support #23136 (Closed): 芜湖中医院VPN申请文档提供
- 09:11 Support #23136 (To Be Closed): 芜湖中医院VPN申请文档提供
- 17:30 Support #23114 (Closed): FSW 13316-19290 试剂冰箱-领用归还情况的记录和操作日志的记录不一致
- 09:25 Support #23114: FSW 13316-19290 试剂冰箱-领用归还情况的记录和操作日志的记录不一致
- 2025-05-27 0.5h 1)转工程单给开发取日志调查；2）还是消耗计费清除当前位置信息问题，开发回复更新版本解决
- 09:24 Support #23114 (To Be Closed): FSW 13316-19290 试剂冰箱-领用归还情况的记录和操作日志的记录不一致
- 09:24 Support #23114 (Resolved): FSW 13316-19290 试剂冰箱-领用归还情况的记录和操作日志的记录不一致
- 17:30 Support #23135 (Closed): 海南试剂更新支持
- 09:11 Support #23135 (To Be Closed): 海南试剂更新支持
- 17:30 Support #23134 (Closed): 海南试剂发布培训
- 09:11 Support #23134 (To Be Closed): 海南试剂发布培训
- 17:30 Support #23167 (Closed): 海南试剂发布培训
- 09:24 Support #23167 (To Be Closed): 海南试剂发布培训
- 09:19 Support #23167: 海南试剂发布培训
- 2025-05-27 0.5h 1)海南试剂发布培训
- 09:17 Support #23167 (Resolved): 海南试剂发布培训
- 09:17 Support #23167 (Closed): 海南试剂发布培训
- 17:30 Support #23129 (Closed): 和万序接口联调结果(Clare需要)
- 09:11 Support #23129 (To Be Closed): 和万序接口联调结果(Clare需要)
- 17:29 Support #23107 (Closed): 海南试剂冰箱更新（edes,mrims,17套客户端）
- 09:25 Support #23107 (To Be Closed): 海南试剂冰箱更新（edes,mrims,17套客户端）
- 09:15 Support #23107: 海南试剂冰箱更新（edes,mrims,17套客户端）
- 2025-05-27 5h 1)服务端edes,mrims更新；2）17套客户端更新（13套p80+4套8200）
- 17:29 Support #23082 (Closed): 试剂冰箱FSW处理进度组内沟通
- 09:11 Support #23082 (To Be Closed): 试剂冰箱FSW处理进度组内沟通
- 17:29 Support #23155 (Closed): 13259-试剂冰箱-单品详情admin领用情况原因
- 10:55 Support #23155 (To Be Closed): 13259-试剂冰箱-单品详情admin领用情况原因
- 09:45 Support #23155 (Resolved): 13259-试剂冰箱-单品详情admin领用情况原因
- 17:29 Support #23165 (Closed): 13332 海南试剂冰箱盘点提交超时，mrims盘点单查询界面导出异常
- 09:24 Support #23165 (To Be Closed): 13332 海南试剂冰箱盘点提交超时，mrims盘点单查询界面导出异常
- 09:23 Support #23165: 13332 海南试剂冰箱盘点提交超时，mrims盘点单查询界面导出异常
- 2025-05-27 1.5h 1)转工程单给开发取日志调查；2）开发远程mrims数据库做建索引优化设置后，现场盘点提交和导出正常
- 09:17 Support #23165 (Resolved): 13332 海南试剂冰箱盘点提交超时，mrims盘点单查询界面导出异常
- 09:17 Support #23165 (Closed): 13332 海南试剂冰箱盘点提交超时，mrims盘点单查询界面导出异常
- 17:29 Support #23176 (Closed): 安装一代柜子工控机系统
- 10:55 Support #23176 (To Be Closed): 安装一代柜子工控机系统
- 09:45 Support #23176 (Resolved): 安装一代柜子工控机系统
- 09:37 Support #23176 (Closed): 安装一代柜子工控机系统
- 安装一代柜子工控机系统
- 17:29 Support #23126 (Closed): 养志医院服务器上架
- 10:53 Support #23126 (To Be Closed): 养志医院服务器上架
- 09:08 Support #23126: 养志医院服务器上架
- 2025-05-28 8h 1）出发去养志医院；2）信息科走服务器上架流程，填写进机房申请表，等审批；3）服务器搬到机房指定机柜上架，接加密狗，通电运行；4）网线未接，机柜网络布线未做需继续跟进
- 09:05 Support #23126 (Resolved): 养志医院服务器上架
- 17:29 Support #23161 (Closed): 请假8小时
- 10:53 Support #23161 (To Be Closed): 请假8小时
- 09:11 Support #23161 (Resolved): 请假8小时
- 09:11 Support #23161 (Closed): 请假8小时
- 17:29 Support #23189: 养志康复医院入网新的流程沟通会议，提供现场信息更新入网信息表
- 2025-05-29 1h 1）养志康复医院入网新的流程沟通会议，提供现场信息更新入网信息表
- 15:36 Support #23189 (Resolved): 养志康复医院入网新的流程沟通会议，提供现场信息更新入网信息表
- 12:39 Support #23189 (In Progress): 养志康复医院入网新的流程沟通会议，提供现场信息更新入网信息表
- 12:39 Support #23189 (Closed): 养志康复医院入网新的流程沟通会议，提供现场信息更新入网信息表
- 17:27 Support #22863: 13251 海南试剂冰箱-窜读到7米外冰箱的耗材
- 2025-05-29 0.5h 1)开发日志反馈没有串读情况，联系现场再核实。现场反馈更新后在观察，之后操作会有柜组位置显示
- 12:42 Support #22863 (Resolved): 13251 海南试剂冰箱-窜读到7米外冰箱的耗材
- 09:43 Support #22863 (In Progress): 13251 海南试剂冰箱-窜读到7米外冰箱的耗材
- 09:27 Support #22863 (Feedback): 13251 海南试剂冰箱-窜读到7米外冰箱的耗材
- 09:27 Support #22863: 13251 海南试剂冰箱-窜读到7米外冰箱的耗材
- 2025-05-26 0.5h 1)转工程单给开发取日志调查；2）确认该串读标签并非在7米外F006柜被读到，而是一直在F007柜被读，需要跟现场核实确认确认
- 17:27 Support #23193 (In Progress): 龙华手推柜发布培训（离线上传限制）
- 17:26 Support #23193 (Closed): 龙华手推柜发布培训（离线上传限制）
- 17:26 Support #23174: 养志康复医院服务器上架和设备信息表整理汇总上传teams
- 2025-05-29 1h 养志康复医院服务器上架和设备信息表整理汇总上传teams
- 10:48 Support #23174 (Resolved): 养志康复医院服务器上架和设备信息表整理汇总上传teams
- 09:28 Support #23174 (In Progress): 养志康复医院服务器上架和设备信息表整理汇总上传teams
- 09:28 Support #23174 (Closed): 养志康复医院服务器上架和设备信息表整理汇总上传teams
- 17:15 Support #23175 (Feedback): FSW反馈单状态更新
- 09:30 Support #23175 (In Progress): FSW反馈单状态更新
- 09:29 Support #23175 (Closed): FSW反馈单状态更新
- 16:44 Support #22826 (Feedback): 金山公卫医院高值备份
- 09:30 Support #22826 (In Progress): 金山公卫医院高值备份
- 10:29 Support #22249 (Feedback): 13001 曙光医院视频更新SyvideoMonitor3
- 09:30 Support #22249 (In Progress): 13001 曙光医院视频更新SyvideoMonitor3
- 10:08 Support #23185 (In Progress): 花都区人民医院发布准备
- 10:07 Support #23185 (Closed): 花都区人民医院发布准备
- 10:07 Support #23184 (In Progress): 养志医院发布跟进
- 10:07 Support #23184 (Closed): 养志医院发布跟进
- 09:46 Support #23182 (In Progress): 江西展会问题沟通
- 09:45 Support #23182 (Resolved): 江西展会问题沟通
- 09:43 Support #23182 (Feedback): 江西展会问题沟通
- 江西展会问题沟通
- 09:46 Support #23146 (In Progress): 13331-试剂冰箱-2.4版本硬件重启没反应
- 09:45 Support #23146 (Resolved): 13331-试剂冰箱-2.4版本硬件重启没反应
- 09:45 Support #23169 (Feedback): 调休一个小时
- 09:18 Support #23169 (In Progress): 调休一个小时
- 09:18 Support #23169 (Closed): 调休一个小时
- 13340-天津中医药大学附一-介入室高值柜横柜、竖柜天线功率调整到29
- 09:45 Support #23179 (In Progress): 13340-天津中医药大学附一-介入室高值柜横柜、竖柜天线功率调整到29
- 09:45 Support #23179 (Resolved): 13340-天津中医药大学附一-介入室高值柜横柜、竖柜天线功率调整到29
- 09:41 Support #23179 (Closed): 13340-天津中医药大学附一-介入室高值柜横柜、竖柜天线功率调整到29
- 13340-天津中医药大学附一-介入室高值柜横柜、竖柜天线功率调整到29
- 09:19 Support #23111: 海南试剂冰箱待更新fsw整理，改状态
- 2025-05-26 2h 1)海南试剂冰箱待更新fsw整理，改状态为待发布
- 09:13 Support #23103: 海南人民医院试剂冰箱更新准备
- 2025-05-26 6h 1)下载更新包，更新包上传现场服务器；2）更新说明确认，更新包配置更改准备；3）跟现场约更新时间定在27日下午13:00开始
2025-05-28
- 09:27 Support #23156 (In Progress): 安装一代柜子工控机客户端系统
- 09:27 Support #23156 (Closed): 安装一代柜子工控机客户端系统
- 安装一代柜子工控机客户端系统
- 09:26 Support #23155 (In Progress): 13259-试剂冰箱-单品详情admin领用情况原因
- 09:26 Support #23155 (Closed): 13259-试剂冰箱-单品详情admin领用情况原因
- 13259-试剂冰箱-单品详情admin领用情况原因
- 09:24 Support #23153 (Resolved): 调休一个小时
- 09:23 Support #23153 (Closed): 调休一个小时
- 调休一个小时
- 09:23 Support #23154 (Resolved): 芜湖市中医院远程问题沟通和测试
- 09:23 Support #23154 (Closed): 芜湖市中医院远程问题沟通和测试
- 芜湖市中医院远程问题沟通和测试
- 09:23 Support #23123: 13278-天津中医药大学附一-无法退出
- 5/27
后续io 控制器状态恢复 退出登录校验门锁状态，导致卡在退出界面 - 09:18 Support #23123 (Resolved): 13278-天津中医药大学附一-无法退出
- 09:22 Support #23148 (Resolved): 更新反馈单状态
- 09:22 Support #23148 (In Progress): 更新反馈单状态
- 09:22 Support #23148: 更新反馈单状态
- 13084-试剂冰箱-试剂冰箱部门修改错误 关闭工程单反馈单
13063-试剂冰箱-消耗后发送消耗数据给SPD系统报错 关闭工程单反馈单
13031-试剂冰箱-每次盘点都读不准 现场优化了贴标和... - 09:18 Support #23148 (Closed): 更新反馈单状态
- 更新反馈单状态
- 09:22 Support #23146 (In Progress): 13331-试剂冰箱-2.4版本硬件重启没反应
- 09:17 Support #23146 (In Progress): 13331-试剂冰箱-2.4版本硬件重启没反应
- 13331-试剂冰箱-2.4版本硬件重启没反应
- 09:18 Support #23127 (Resolved): 柳州工人医院发布小结
- 09:18 Support #23128 (Resolved): 柳州工人医院更新设备信息表
2025-05-27
- 17:50 Support #22903 (Closed): 待发布反馈单-工程单后续处理沟通
- 10:30 Support #22903 (To Be Closed): 待发布反馈单-工程单后续处理沟通
- 17:50 Support #23017 (Closed): 请假1小时
- 17:50 Support #21714 (Closed): FSW12759 sygc一直提示checkDog ed:false
- 17:50 Support #23009 (Closed): 利群医院发布跟进
- 17:50 Support #22217 (Closed): 中山六院高值补丁更新
- 17:50 Support #23042 (Closed): 13262-天津中医药大学附一-账户不显示仓间名称
- 17:50 Support #23044 (Closed): 利群医院更新和测试
- 17:50 Support #23047 (Closed): 柳州工厂医院加密狗问题
- 17:50 Support #23040 (Closed): 利群问题沟通
- 17:50 Support #23049 (Closed): 利群医院和万序接口测试和问题处理
- 17:50 Support #23048 (Closed): 条码柜柜子培训会议
- 17:50 Support #23080 (Closed): 发布组周工作计划
- 10:33 Support #23080 (To Be Closed): 发布组周工作计划
- 17:50 Support #23043 (Closed): 13261-天津中医药大学附一-LED灯需设置为登录亮灯
- 17:50 Support #23045 (Closed): 13277-天津-otg线影响指纹仪使用
- 17:50 Support #22913 (Closed): 利群医院低值更新
- 17:50 Support #23046 (Closed): 13278-天津中医药大学附一-无法退出
- 17:50 Support #23099 (Closed): 发布组5月考核表填写
- 10:33 Support #23099 (To Be Closed): 发布组5月考核表填写
- 17:50 Support #23054 (Closed): 更新反馈单状态
- 10:26 Support #23054 (To Be Closed): 更新反馈单状态
- 17:50 Support #22914 (Closed): 利群医院历史数据清理
- 17:50 Support #22369 (Closed): 养志医院制标发布，打印机配置
- 13:12 Support #22369 (To Be Closed): 养志医院制标发布，打印机配置
- 17:49 Support #23102 (Closed): FSW13310 自动纠正领用未归还job检查
- 10:33 Support #23102 (To Be Closed): FSW13310 自动纠正领用未归还job检查
- 17:49 Support #23039 (Closed): 调休一个小时
- 17:49 Support #22367 (Closed): 养志医院服务器上架，插加密狗，网络ip配置，信息科开端口
- 13:11 Support #22367 (To Be Closed): 养志医院服务器上架，插加密狗，网络ip配置，信息科开端口
- 17:49 Support #22802 (Closed): 济南中心医院高值更新约时间
- 13:11 Support #22802 (To Be Closed): 济南中心医院高值更新约时间
- 17:49 Support #23041 (Closed): 13253-天津中医药大学附一-LED照明灯需要设置为登录亮灯
- 17:49 Support #23050 (Closed): 上海利群医院高值柜更新小结
- 17:49 Support #22372 (Closed): 养志医院第二批14套条码柜离线发布
- 13:11 Support #22372 (To Be Closed): 养志医院第二批14套条码柜离线发布
- 17:49 Support #23051 (Closed): 出差柳州工人医院
- 17:49 Support #23013 (Closed): 养志医院高值柜2台工控机换server 2016系统，重新离线发布
- 17:49 Support #23104 (Closed): FSW13297 海南试剂冰箱改科室库存未更改问题
- 10:33 Support #23104 (To Be Closed): FSW13297 海南试剂冰箱改科室库存未更改问题
- 17:49 Support #23014 (Closed): 养志医院14套条码柜客户端离线apk安装，接加密狗，摄像头配置，Mac记录，14套条码柜html准备
- 17:49 Support #23015 (Closed): 养志医院发布小结
- 17:49 Support #23016 (Closed): 养志康复医院网络入网申请更新
- 10:36 Support #23016 (To Be Closed): 养志康复医院网络入网申请更新
- 17:49 Support #23111 (Closed): 海南试剂冰箱待更新fsw整理，改状态
- 10:37 Support #23111 (To Be Closed): 海南试剂冰箱待更新fsw整理，改状态
- 09:13 Support #23111 (Resolved): 海南试剂冰箱待更新fsw整理，改状态
- 09:13 Support #23111 (Closed): 海南试剂冰箱待更新fsw整理，改状态
- 17:49 Support #23103 (Closed): 海南人民医院试剂冰箱更新准备
- 10:37 Support #23103 (To Be Closed): 海南人民医院试剂冰箱更新准备
- 09:11 Support #23103 (Resolved): 海南人民医院试剂冰箱更新准备
- 17:49 Support #23052 (Closed): 柳州工人医院两套一代柜发布
- 10:34 Support #23052 (To Be Closed): 柳州工人医院两套一代柜发布
- 17:49 Support #23113 (Closed): FSW 13297-19286 试剂冰箱-区域库存导出的库存表异常转工程单开发远程调查
- 10:37 Support #23113 (To Be Closed): FSW 13297-19286 试剂冰箱-区域库存导出的库存表异常转工程单开发远程调查
- 09:15 Support #23113 (In Progress): FSW 13297-19286 试剂冰箱-区域库存导出的库存表异常转工程单开发远程调查
- 09:15 Support #23113 (Closed): FSW 13297-19286 试剂冰箱-区域库存导出的库存表异常转工程单开发远程调查
- 17:49 Support #23053 (Closed): 柳州工人医院发布结束返回上海
- 10:34 Support #23053 (To Be Closed): 柳州工人医院发布结束返回上海
- 10:27 Support #23053 (Resolved): 柳州工人医院发布结束返回上海
- 17:49 Support #23100 (Closed): 海南试剂冰箱更新安排
- 10:33 Support #23100 (To Be Closed): 海南试剂冰箱更新安排
- 17:16 Support #23107 (Resolved): 海南试剂冰箱更新（edes,mrims,17套客户端）
- 09:13 Support #23107 (In Progress): 海南试剂冰箱更新（edes,mrims,17套客户端）
- 09:12 Support #23107 (Closed): 海南试剂冰箱更新（edes,mrims,17套客户端）
- 16:16 Support #23136 (Resolved): 芜湖中医院VPN申请文档提供
- 16:15 Support #23136 (Closed): 芜湖中医院VPN申请文档提供
- 15:22 Support #23135 (Resolved): 海南试剂更新支持
- 15:22 Support #23135 (Closed): 海南试剂更新支持
- 15:22 Support #23134 (Resolved): 海南试剂发布培训
- 15:22 Support #23134 (Closed): 海南试剂发布培训
- 14:28 Support #23082 (Resolved): 试剂冰箱FSW处理进度组内沟通
- 14:28 Support #23129 (Resolved): 和万序接口联调结果(Clare需要)
- 10:45 Support #23129 (In Progress): 和万序接口联调结果(Clare需要)
- 10:44 Support #23129 (Closed): 和万序接口联调结果(Clare需要)
- 10:36 Support #23128 (In Progress): 柳州工人医院更新设备信息表
- 10:36 Support #23128 (Closed): 柳州工人医院更新设备信息表
- 柳州工人医院更新设备信息表
- 10:35 Support #22826 (Feedback): 金山公卫医院高值备份
- 10:34 Support #23127 (In Progress): 柳州工人医院发布小结
- 10:34 Support #23127 (Closed): 柳州工人医院发布小结
- 柳州工人医院发布小结
- 10:34 Support #23126 (In Progress): 养志医院服务器上架
- 10:34 Support #23126 (Closed): 养志医院服务器上架
- 10:34 Support #23125 (Resolved): 请假1小时
- 10:30 Support #23125 (In Progress): 请假1小时
- 10:30 Support #23125 (Closed): 请假1小时
- 10:34 Support #23084 (Feedback): 中山六院新增1套制标跟进
- 10:26 Support #23123 (In Progress): 13278-天津中医药大学附一-无法退出
- 10:26 Support #23123 (Closed): 13278-天津中医药大学附一-无法退出
- 13278-天津中医药大学附一-无法退出
- 10:26 Support #23124 (In Progress): 13288-天津中医药大学附一-mcims平台admin密码修改
- 10:26 Support #23124 (Closed): 13288-天津中医药大学附一-mcims平台admin密码修改
- 13288-天津中医药大学附一-mcims平台admin密码修改
- 09:16 Support #23114 (In Progress): FSW 13316-19290 试剂冰箱-领用归还情况的记录和操作日志的记录不一致
- 09:16 Support #23114 (Closed): FSW 13316-19290 试剂冰箱-领用归还情况的记录和操作日志的记录不一致
- 09:12 Support #22864 (Feedback): 13290 浙江省中医湖滨手术室B008柜子一键开门部分门开，退出登录慢
- 09:12 Support #20297 (Feedback): 金山公卫低值条码柜sybc和客户端更新
- 09:12 Support #22613 (Feedback): 13181浙江省中医量产柜指纹不识别问题
- 09:12 Support #22863 (In Progress): 13251 海南试剂冰箱-窜读到7米外冰箱的耗材
- 09:12 Support #22249 (Feedback): 13001 曙光医院视频更新SyvideoMonitor3
2025-05-26
- 16:32 Support #23100 (Resolved): 海南试剂冰箱更新安排
- 15:41 Support #23100 (In Progress): 海南试剂冰箱更新安排
- 13:40 Support #23100 (Resolved): 海南试剂冰箱更新安排
- 10:28 Support #23100 (In Progress): 海南试剂冰箱更新安排
- 10:28 Support #23100 (Closed): 海南试剂冰箱更新安排
- 16:31 Support #23104 (Resolved): FSW13297 海南试剂冰箱改科室库存未更改问题
- 15:38 Support #23104 (In Progress): FSW13297 海南试剂冰箱改科室库存未更改问题
- 15:38 Support #23104 (Closed): FSW13297 海南试剂冰箱改科室库存未更改问题
- 15:40 Support #23102: FSW13310 自动纠正领用未归还job检查
- 5/26 当天异常移柜，跨科室会导致产生未归还，次日凌晨1点自动对账处理，第二天未归还就没有了。
- 14:11 Support #23102 (Resolved): FSW13310 自动纠正领用未归还job检查
- 10:48 Support #23102 (In Progress): FSW13310 自动纠正领用未归还job检查
- 10:48 Support #23102 (Closed): FSW13310 自动纠正领用未归还job检查
- 15:31 Support #23084: 中山六院新增1套制标跟进
- 5/26 1制标工控机，2斑马打印机大小标签，
1加密狗 - 09:30 Support #23084 (In Progress): 中山六院新增1套制标跟进
- 09:30 Support #23084 (Closed): 中山六院新增1套制标跟进
- 15:31 Support #23082 (In Progress): 试剂冰箱FSW处理进度组内沟通
- 13:40 Support #23082 (Resolved): 试剂冰箱FSW处理进度组内沟通
- 09:29 Support #23082 (In Progress): 试剂冰箱FSW处理进度组内沟通
- 09:29 Support #23082 (Closed): 试剂冰箱FSW处理进度组内沟通
- 14:19 Support #23080 (Resolved): 发布组周工作计划
- 09:29 Support #23080 (In Progress): 发布组周工作计划
- 09:27 Support #23080 (Closed): 发布组周工作计划
- 13:25 Support #23103 (In Progress): 海南人民医院试剂冰箱更新准备
- 13:25 Support #23103 (Closed): 海南人民医院试剂冰箱更新准备
- 11:52 Support #23099 (Resolved): 发布组5月考核表填写
- 10:09 Support #23099 (In Progress): 发布组5月考核表填写
- 10:08 Support #23099 (Closed): 发布组5月考核表填写
- 10:40 Support #23016 (Resolved): 养志康复医院网络入网申请更新
- 09:13 Support #23016 (In Progress): 养志康复医院网络入网申请更新
- 09:12 Support #23016 (Resolved): 养志康复医院网络入网申请更新
- 10:36 Support #23101 (In Progress): windows2016镜像环境问题整理汇总
- 10:33 Support #23101 (Closed): windows2016镜像环境问题整理汇总
- 10:34 Support #23015 (To Be Closed): 养志医院发布小结
- 09:17 Support #23015: 养志医院发布小结
- 2025-05-23 0.5h 1） 养志医院发布小结更新汇总
- 09:12 Support #23015 (Resolved): 养志医院发布小结
- 10:34 Support #23014 (To Be Closed): 养志医院14套条码柜客户端离线apk安装，接加密狗，摄像头配置，Mac记录，14套条码柜html准备
- 09:15 Support #23014: 养志医院14套条码柜客户端离线apk安装，接加密狗，摄像头配置，Mac记录，14套条码柜html准备
- 2025-05-23 7h 1）完成养志医院剩下11套条码柜客户端离线apk安装，接加密狗，摄像头配置，Mac记录；2）14套条码柜html准备
- 09:12 Support #23014 (Resolved): 养志医院14套条码柜客户端离线apk安装，接加密狗，摄像头配置，Mac记录，14套条码柜html准备
- 09:11 Support #23014: 养志医院14套条码柜客户端离线apk安装，接加密狗，摄像头配置，Mac记录，14套条码柜html准备
- 2025-05-22 1h 1）完成3套条码柜客户端离线apk安装，接加密狗，摄像头配置，Mac记录
- 10:32 Support #22217 (To Be Closed): 中山六院高值补丁更新
- 09:31 Support #22217 (Resolved): 中山六院高值补丁更新
- 09:24 Support #22217 (To Be Closed): 中山六院高值补丁更新
- 10:32 Support #23009 (To Be Closed): 利群医院发布跟进
- 09:26 Support #23009: 利群医院发布跟进
- 5/23 中间库发布问题修正；条码柜客户端更新6套，条码柜视频问题检查；发布小结
- 09:25 Support #23009 (Resolved): 利群医院发布跟进
- 09:30 Support #22910: FSW13026 中山六院个别账号指纹登录异常
- 5/22 清理平板指纹缓存，重新同步；现场sso与sygc上fingerid序列号不一致引起
- 09:28 Support #22613 (In Progress): 13181浙江省中医量产柜指纹不识别问题
- 09:27 Support #22249 (In Progress): 13001 曙光医院视频更新SyvideoMonitor3
- 09:27 Support #20297 (In Progress): 金山公卫低值条码柜sybc和客户端更新
- 09:24 Support #21714 (To Be Closed): FSW12759 sygc一直提示checkDog ed:false
- 09:23 Support #23017 (To Be Closed): 请假1小时
- 09:19 Support #22826 (In Progress): 金山公卫医院高值备份
- 09:19 Support #22864 (In Progress): 13290 浙江省中医湖滨手术室B008柜子一键开门部分门开，退出登录慢
- 09:18 Support #23051 (To Be Closed): 出差柳州工人医院
- 09:17 Support #23013 (To Be Closed): 养志医院高值柜2台工控机换server 2016系统，重新离线发布
- 09:12 Support #23013: 养志医院高值柜2台工控机换server 2016系统，重新离线发布
- 2025-05-22 6h 1）养志医院高值柜2台工控机换server 2016系统，环境检查，远程桌面连接数量设置，系统激活；2）重新离线发布；3）改端口设置，视频发布
2025-05-25
- 23:16 Support #23054 (Closed): 更新反馈单状态
- 更新反馈单状态
- 23:08 Support #22913 (To Be Closed): 利群医院低值更新
- 23:08 Support #22909 (Feedback): 13259-海南试剂冰箱-查看单品详情admin领用
- 23:08 Support #22914 (To Be Closed): 利群医院历史数据清理
- 23:08 Support #23053 (In Progress): 柳州工人医院发布结束返回上海
- 23:07 Support #23053 (Resolved): 柳州工人医院发布结束返回上海
- 23:07 Support #23053 (Closed): 柳州工人医院发布结束返回上海
- 柳州工人医院发布结束返回上海
- 23:08 Support #23039 (To Be Closed): 调休一个小时
- 22:51 Support #23039 (Closed): 调休一个小时
- 调休一个小时
- 23:08 Support #23040 (To Be Closed): 利群问题沟通
- 22:52 Support #23040 (Closed): 利群问题沟通
- 利群问题沟通
- 23:07 Support #23041 (To Be Closed): 13253-天津中医药大学附一-LED照明灯需要设置为登录亮灯
- 22:53 Support #23041 (Closed): 13253-天津中医药大学附一-LED照明灯需要设置为登录亮灯
- 13253-天津中医药大学附一-LED照明灯需要设置为登录亮灯
- 23:07 Support #23042 (To Be Closed): 13262-天津中医药大学附一-账户不显示仓间名称
- 22:54 Support #23042 (Closed): 13262-天津中医药大学附一-账户不显示仓间名称
- 13262-天津中医药大学附一-账户不显示仓间名称
- 23:07 Support #23043 (To Be Closed): 13261-天津中医药大学附一-LED灯需设置为登录亮灯
- 22:55 Support #23043 (Closed): 13261-天津中医药大学附一-LED灯需设置为登录亮灯
- 13261-天津中医药大学附一-LED灯需设置为登录亮灯
- 23:07 Support #23044 (To Be Closed): 利群医院更新和测试
- 22:57 Support #23044 (Closed): 利群医院更新和测试
- 利群医院更新和测试
- 23:07 Support #23045 (To Be Closed): 13277-天津-otg线影响指纹仪使用
- 23:00 Support #23045 (Closed): 13277-天津-otg线影响指纹仪使用
- 13277-天津-otg线影响指纹仪使用
- 23:07 Support #23046 (To Be Closed): 13278-天津中医药大学附一-无法退出
- 23:01 Support #23046 (Closed): 13278-天津中医药大学附一-无法退出
- 13278-天津中医药大学附一-无法退出
- 23:07 Support #23047 (To Be Closed): 柳州工厂医院加密狗问题
- 23:01 Support #23047 (Closed): 柳州工厂医院加密狗问题
- 柳州工厂医院加密狗问题
- 23:07 Support #23048 (To Be Closed): 条码柜柜子培训会议
- 23:02 Support #23048 (Closed): 条码柜柜子培训会议
- 条码柜柜子培训会议
- 23:07 Support #23049 (To Be Closed): 利群医院和万序接口测试和问题处理
- 23:05 Support #23049 (Closed): 利群医院和万序接口测试和问题处理
- 利群医院和万序接口测试和问题处理
- 23:07 Support #23050 (To Be Closed): 上海利群医院高值柜更新小结
- 23:05 Support #23050 (Closed): 上海利群医院高值柜更新小结
- 上海利群医院高值柜更新小结
- 23:06 Support #23052 (Resolved): 柳州工人医院两套一代柜发布
- 23:06 Support #23052 (Closed): 柳州工人医院两套一代柜发布
- 柳州工人医院两套一代柜发布
- 23:06 Support #23051 (Resolved): 出差柳州工人医院
- 23:05 Support #23051 (Closed): 出差柳州工人医院
- 出差柳州工人医院
2025-05-23
- 13:26 Support #23015 (In Progress): 养志医院发布小结
- 13:26 Support #23016 (In Progress): 养志康复医院网络入网申请更新
- 13:26 Support #23013 (Resolved): 养志医院高值柜2台工控机换server 2016系统，重新离线发布
2025-05-22
- 17:05 Support #23017 (Resolved): 请假1小时
- 17:04 Support #23017 (Closed): 请假1小时
- 14:50 Support #22959 (Closed): 请假1小时
- 11:02 Support #22959 (To Be Closed): 请假1小时
- 10:24 Support #22959: 请假1小时
- 2025-05-20 1h 1）请假1小时
- 14:50 Support #22920 (Closed): 补贴填写
- 14:50 Support #22963 (Closed): 养志设备清单表设备信息表更新
- 11:02 Support #22963 (To Be Closed): 养志设备清单表设备信息表更新
- 10:25 Support #22963: 养志设备清单表设备信息表更新
- 2025-05-20 1h 1）养志设备清单表设备信息表更新
- 14:50 Support #22924 (Closed): 更新反馈单状态
- 14:50 Support #22916 (Closed): 13189-试剂冰箱-人脸识别失败，未出现绿色判定框
- 14:50 Support #22923 (Closed): 利群医院问题沟通
- 14:50 Support #22922 (Closed): 13244-天津中医药大学附一-无法打印电子标签
- 14:50 Support #22921 (Closed): 更新反馈单状态
- 14:50 Support #22860 (Closed): 13247 海南试剂冰箱-人脸识别失败
- 11:03 Support #22860 (To Be Closed): 13247 海南试剂冰箱-人脸识别失败
- 10:29 Support #22860: 13247 海南试剂冰箱-人脸识别失败
- 2025-05-20 1h 1）指导现场清除客户端程序配置，重新手动配置后登录同步人脸数据后正常；2）开发调查结果为人脸数据同步失败导致，后续更新新版本解决问题，等给新的版本
- 14:50 Support #22919 (Closed): 天津中医药大学附一上线问题处理
- 14:50 Support #22918 (Closed): 13214-天津中医药大学附一-第二导管室2套高值柜划分到介入中心科室
- 14:50 Support #22917 (Closed): 上海市六更新准备
- 14:50 Support #22953 (Closed): 调休一小时
- 11:02 Support #22953 (To Be Closed): 调休一小时
- 14:50 Support #22866 (Closed): 13252 江西省人民医院红谷滩血透门禁人脸异常
- 11:03 Support #22866 (To Be Closed): 13252 江西省人民医院红谷滩血透门禁人脸异常
- 14:50 Support #22912 (Closed): 请假1小时
- 11:03 Support #22912 (To Be Closed): 请假1小时
- 14:50 Support #22926 (Closed): 发布组周工作计划
- 14:50 Support #22927 (Closed): 工程部周例会
- 14:50 Support #22905 (Closed): FSW13233 芜湖中医院需求用户未归还提醒可设定时间
- 14:50 Support #22907 (Closed): FSW13068 中山六院移动柜人员绑定仓间
- 14:50 Support #22906 (Closed): FSW13082 中山六院移动柜科室更换
- 14:50 Support #22915 (Closed): 13253-天津中医药大学附一-LED照明灯需要设置为登录亮灯
- 11:04 Support #22915 (To Be Closed): 13253-天津中医药大学附一-LED照明灯需要设置为登录亮灯
- 14:50 Support #22961 (Closed): 请假1小时
- 10:11 Support #22961 (To Be Closed): 请假1小时
- 14:50 Support #22962 (Closed): FSW13283 开元骨科医院计费问题
- 10:11 Support #22962 (To Be Closed): FSW13283 开元骨科医院计费问题
- 14:49 Support #22964 (Closed): FSW13282 粤北切换三瑞制标使用新创epc
- 10:11 Support #22964 (To Be Closed): FSW13282 粤北切换三瑞制标使用新创epc
- 14:49 Support #22856 (Closed): 济南市中心医院高值备份
- 11:03 Support #22856 (To Be Closed): 济南市中心医院高值备份
- 14:49 Support #22904 (Closed): FSW13237 粤北医院人员柜子权限赋权
- 10:12 Support #22904 (To Be Closed): FSW13237 粤北医院人员柜子权限赋权
- 14:49 Support #22960 (Closed): 龙华东院航头高值柜查询不到视频问题
- 11:02 Support #22960 (To Be Closed): 龙华东院航头高值柜查询不到视频问题
- 10:31 Support #22960: 龙华东院航头高值柜查询不到视频问题
- 2025-05-20 1h 1）视频录制上传与过期文件清理定时任务冲突，修改视频发送间隔时间配置规避问题发生；2）检查现场其他客户端2太有问题都处理完成，6套视频工控机均检查配置更新完成
- 14:49 Support #22952 (Closed): 13261-天津中医药大学附一-LED灯需设置为登录亮灯
- 11:04 Support #22952 (To Be Closed): 13261-天津中医药大学附一-LED灯需设置为登录亮灯
- 14:49 Support #22928 (Closed): 最低内存配置beta测试现场确认
- 10:13 Support #22928 (To Be Closed): 最低内存配置beta测试现场确认
- 14:49 Support #22911 (Closed): 养志条码柜安装进度跟进，发布计划确认
- 11:03 Support #22911 (To Be Closed): 养志条码柜安装进度跟进，发布计划确认
- 14:49 Support #23012 (Closed): 养志医院服务端mysql和应用改端口，sybc 14套条码柜数据配置
- 11:02 Support #23012 (To Be Closed): 养志医院服务端mysql和应用改端口，sybc 14套条码柜数据配置
- 10:38 Support #23012: 养志医院服务端mysql和应用改端口，sybc 14套条码柜数据配置
- 2025-05-21 5h 1）养志医院服务端mysql和应用改端口；2）sybc 14套条码柜数据配置完成
- 10:33 Support #23012 (Resolved): 养志医院服务端mysql和应用改端口，sybc 14套条码柜数据配置
- 10:33 Support #23012 (Closed): 养志医院服务端mysql和应用改端口，sybc 14套条码柜数据配置
- 14:49 Support #23010 (Closed): 柳州工人医院发布准备
- 11:01 Support #23010 (To Be Closed): 柳州工人医院发布准备
- 10:15 Support #23010 (Resolved): 柳州工人医院发布准备
- 10:14 Support #23010 (Closed): 柳州工人医院发布准备
- 14:49 Support #22951 (Closed): 13262-天津中医药大学附一-账户不显示仓间名称
- 11:04 Support #22951 (To Be Closed): 13262-天津中医药大学附一-账户不显示仓间名称
- 14:49 Support #22818 (Closed): 13229-海南省人民医院-试剂冰箱-人脸采集一直报错闪退
- 11:04 Support #22818 (To Be Closed): 13229-海南省人民医院-试剂冰箱-人脸采集一直报错闪退
- 14:49 Support #23011 (Closed): 养志医院制标工控机换server 2016系统，mdltms重新离线发布
- 11:02 Support #23011 (To Be Closed): 养志医院制标工控机换server 2016系统，mdltms重新离线发布
- 10:37 Support #23011: 养志医院制标工控机换server 2016系统，mdltms重新离线发布
- 2025-05-21 3h 1）工控机重装2016系统；2）离线发布mdltms遇到问题，解决处理sql配置及环境问题。mdltms离线发布完成
- 10:32 Support #23011 (Resolved): 养志医院制标工控机换server 2016系统，mdltms重新离线发布
- 10:32 Support #23011 (Closed): 养志医院制标工控机换server 2016系统，mdltms重新离线发布
- 14:49 Support #22448 (Closed): 养志医院发布跟进
- 11:01 Support #22448 (To Be Closed): 养志医院发布跟进
- 10:15 Support #22448: 养志医院发布跟进
- 5/21 更换端口，更换操作系统发布事情推进
- 10:13 Support #22448 (Resolved): 养志医院发布跟进
- 10:12 Support #22448 (To Be Closed): 养志医院发布跟进
- 11:01 Support #22910 (In Progress): FSW13026 中山六院个别账号指纹登录异常
- 10:13 Support #22910 (Resolved): FSW13026 中山六院个别账号指纹登录异常
- 10:35 Support #23016 (Closed): 养志康复医院网络入网申请更新
- 10:35 Support #23015 (Closed): 养志医院发布小结
- 10:34 Support #23014 (In Progress): 养志医院14套条码柜客户端离线apk安装，接加密狗，摄像头配置，Mac记录，14套条码柜html准备
- 10:34 Support #23014 (Closed): 养志医院14套条码柜客户端离线apk安装，接加密狗，摄像头配置，Mac记录，14套条码柜html准备
- 10:34 Support #23013 (In Progress): 养志医院高值柜2台工控机换server 2016系统，重新离线发布
- 10:33 Support #23013 (Closed): 养志医院高值柜2台工控机换server 2016系统，重新离线发布
- 10:27 Support #22863: 13251 海南试剂冰箱-窜读到7米外冰箱的耗材
- 2025-05-20 1h 1）串读漏镀问题，开发和硬件组制作新的方案解决，等开发给新的方案
- 10:26 Support #22863 (Feedback): 13251 海南试剂冰箱-窜读到7米外冰箱的耗材
- 10:24 Support #22826 (Feedback): 金山公卫医院高值备份
- 10:15 Support #23009 (In Progress): 利群医院发布跟进
- 10:15 Support #23009 (Resolved): 利群医院发布跟进
- 10:14 Support #23009 (Closed): 利群医院发布跟进
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