活动
从 2025-05-15 到 2025-05-24
2025-05-23
- 13:26 Support #23015 (In Progress): 养志医院发布小结
- 13:26 Support #23016 (In Progress): 养志康复医院网络入网申请更新
- 13:26 Support #23013 (Resolved): 养志医院高值柜2台工控机换server 2016系统，重新离线发布
2025-05-22
- 17:05 Support #23017 (Resolved): 请假1小时
- 17:04 Support #23017 (Closed): 请假1小时
- 14:50 Support #22959 (Closed): 请假1小时
- 11:02 Support #22959 (To Be Closed): 请假1小时
- 10:24 Support #22959: 请假1小时
- 2025-05-20 1h 1）请假1小时
- 14:50 Support #22920 (Closed): 补贴填写
- 14:50 Support #22963 (Closed): 养志设备清单表设备信息表更新
- 11:02 Support #22963 (To Be Closed): 养志设备清单表设备信息表更新
- 10:25 Support #22963: 养志设备清单表设备信息表更新
- 2025-05-20 1h 1）养志设备清单表设备信息表更新
- 14:50 Support #22924 (Closed): 更新反馈单状态
- 14:50 Support #22916 (Closed): 13189-试剂冰箱-人脸识别失败，未出现绿色判定框
- 14:50 Support #22923 (Closed): 利群医院问题沟通
- 14:50 Support #22922 (Closed): 13244-天津中医药大学附一-无法打印电子标签
- 14:50 Support #22921 (Closed): 更新反馈单状态
- 14:50 Support #22860 (Closed): 13247 海南试剂冰箱-人脸识别失败
- 11:03 Support #22860 (To Be Closed): 13247 海南试剂冰箱-人脸识别失败
- 10:29 Support #22860: 13247 海南试剂冰箱-人脸识别失败
- 2025-05-20 1h 1）指导现场清除客户端程序配置，重新手动配置后登录同步人脸数据后正常；2）开发调查结果为人脸数据同步失败导致，后续更新新版本解决问题，等给新的版本
- 14:50 Support #22919 (Closed): 天津中医药大学附一上线问题处理
- 14:50 Support #22918 (Closed): 13214-天津中医药大学附一-第二导管室2套高值柜划分到介入中心科室
- 14:50 Support #22917 (Closed): 上海市六更新准备
- 14:50 Support #22953 (Closed): 调休一小时
- 11:02 Support #22953 (To Be Closed): 调休一小时
- 14:50 Support #22866 (Closed): 13252 江西省人民医院红谷滩血透门禁人脸异常
- 11:03 Support #22866 (To Be Closed): 13252 江西省人民医院红谷滩血透门禁人脸异常
- 14:50 Support #22912 (Closed): 请假1小时
- 11:03 Support #22912 (To Be Closed): 请假1小时
- 14:50 Support #22926 (Closed): 发布组周工作计划
- 14:50 Support #22927 (Closed): 工程部周例会
- 14:50 Support #22905 (Closed): FSW13233 芜湖中医院需求用户未归还提醒可设定时间
- 14:50 Support #22907 (Closed): FSW13068 中山六院移动柜人员绑定仓间
- 14:50 Support #22906 (Closed): FSW13082 中山六院移动柜科室更换
- 14:50 Support #22915 (Closed): 13253-天津中医药大学附一-LED照明灯需要设置为登录亮灯
- 11:04 Support #22915 (To Be Closed): 13253-天津中医药大学附一-LED照明灯需要设置为登录亮灯
- 14:50 Support #22961 (Closed): 请假1小时
- 10:11 Support #22961 (To Be Closed): 请假1小时
- 14:50 Support #22962 (Closed): FSW13283 开元骨科医院计费问题
- 10:11 Support #22962 (To Be Closed): FSW13283 开元骨科医院计费问题
- 14:49 Support #22964 (Closed): FSW13282 粤北切换三瑞制标使用新创epc
- 10:11 Support #22964 (To Be Closed): FSW13282 粤北切换三瑞制标使用新创epc
- 14:49 Support #22856 (Closed): 济南市中心医院高值备份
- 11:03 Support #22856 (To Be Closed): 济南市中心医院高值备份
- 14:49 Support #22904 (Closed): FSW13237 粤北医院人员柜子权限赋权
- 10:12 Support #22904 (To Be Closed): FSW13237 粤北医院人员柜子权限赋权
- 14:49 Support #22960 (Closed): 龙华东院航头高值柜查询不到视频问题
- 11:02 Support #22960 (To Be Closed): 龙华东院航头高值柜查询不到视频问题
- 10:31 Support #22960: 龙华东院航头高值柜查询不到视频问题
- 2025-05-20 1h 1）视频录制上传与过期文件清理定时任务冲突，修改视频发送间隔时间配置规避问题发生；2）检查现场其他客户端2太有问题都处理完成，6套视频工控机均检查配置更新完成
- 14:49 Support #22952 (Closed): 13261-天津中医药大学附一-LED灯需设置为登录亮灯
- 11:04 Support #22952 (To Be Closed): 13261-天津中医药大学附一-LED灯需设置为登录亮灯
- 14:49 Support #22928 (Closed): 最低内存配置beta测试现场确认
- 10:13 Support #22928 (To Be Closed): 最低内存配置beta测试现场确认
- 14:49 Support #22911 (Closed): 养志条码柜安装进度跟进，发布计划确认
- 11:03 Support #22911 (To Be Closed): 养志条码柜安装进度跟进，发布计划确认
- 14:49 Support #23012 (Closed): 养志医院服务端mysql和应用改端口，sybc 14套条码柜数据配置
- 11:02 Support #23012 (To Be Closed): 养志医院服务端mysql和应用改端口，sybc 14套条码柜数据配置
- 10:38 Support #23012: 养志医院服务端mysql和应用改端口，sybc 14套条码柜数据配置
- 2025-05-21 5h 1）养志医院服务端mysql和应用改端口；2）sybc 14套条码柜数据配置完成
- 10:33 Support #23012 (Resolved): 养志医院服务端mysql和应用改端口，sybc 14套条码柜数据配置
- 10:33 Support #23012 (Closed): 养志医院服务端mysql和应用改端口，sybc 14套条码柜数据配置
- 14:49 Support #23010 (Closed): 柳州工人医院发布准备
- 11:01 Support #23010 (To Be Closed): 柳州工人医院发布准备
- 10:15 Support #23010 (Resolved): 柳州工人医院发布准备
- 10:14 Support #23010 (Closed): 柳州工人医院发布准备
- 14:49 Support #22951 (Closed): 13262-天津中医药大学附一-账户不显示仓间名称
- 11:04 Support #22951 (To Be Closed): 13262-天津中医药大学附一-账户不显示仓间名称
- 14:49 Support #22818 (Closed): 13229-海南省人民医院-试剂冰箱-人脸采集一直报错闪退
- 11:04 Support #22818 (To Be Closed): 13229-海南省人民医院-试剂冰箱-人脸采集一直报错闪退
- 14:49 Support #23011 (Closed): 养志医院制标工控机换server 2016系统，mdltms重新离线发布
- 11:02 Support #23011 (To Be Closed): 养志医院制标工控机换server 2016系统，mdltms重新离线发布
- 10:37 Support #23011: 养志医院制标工控机换server 2016系统，mdltms重新离线发布
- 2025-05-21 3h 1）工控机重装2016系统；2）离线发布mdltms遇到问题，解决处理sql配置及环境问题。mdltms离线发布完成
- 10:32 Support #23011 (Resolved): 养志医院制标工控机换server 2016系统，mdltms重新离线发布
- 10:32 Support #23011 (Closed): 养志医院制标工控机换server 2016系统，mdltms重新离线发布
- 14:49 Support #22448 (Closed): 养志医院发布跟进
- 11:01 Support #22448 (To Be Closed): 养志医院发布跟进
- 10:15 Support #22448: 养志医院发布跟进
- 5/21 更换端口，更换操作系统发布事情推进
- 10:13 Support #22448 (Resolved): 养志医院发布跟进
- 10:12 Support #22448 (To Be Closed): 养志医院发布跟进
- 11:01 Support #22910 (In Progress): FSW13026 中山六院个别账号指纹登录异常
- 10:13 Support #22910 (Resolved): FSW13026 中山六院个别账号指纹登录异常
- 10:35 Support #23016 (Closed): 养志康复医院网络入网申请更新
- 10:35 Support #23015 (Closed): 养志医院发布小结
- 10:34 Support #23014 (In Progress): 养志医院14套条码柜客户端离线apk安装，接加密狗，摄像头配置，Mac记录，14套条码柜html准备
- 10:34 Support #23014 (Closed): 养志医院14套条码柜客户端离线apk安装，接加密狗，摄像头配置，Mac记录，14套条码柜html准备
- 10:34 Support #23013 (In Progress): 养志医院高值柜2台工控机换server 2016系统，重新离线发布
- 10:33 Support #23013 (Closed): 养志医院高值柜2台工控机换server 2016系统，重新离线发布
- 10:27 Support #22863: 13251 海南试剂冰箱-窜读到7米外冰箱的耗材
- 2025-05-20 1h 1）串读漏镀问题，开发和硬件组制作新的方案解决，等开发给新的方案
- 10:26 Support #22863 (Feedback): 13251 海南试剂冰箱-窜读到7米外冰箱的耗材
- 10:24 Support #22826 (Feedback): 金山公卫医院高值备份
- 10:15 Support #23009 (In Progress): 利群医院发布跟进
- 10:15 Support #23009 (Resolved): 利群医院发布跟进
- 10:14 Support #23009 (Closed): 利群医院发布跟进
2025-05-20
- 16:09 Support #22860 (Resolved): 13247 海南试剂冰箱-人脸识别失败
- 14:35 Support #22860: 13247 海南试剂冰箱-人脸识别失败
- 2025-05-19 0.5h 1）转工程单取日志给开发调查，还没反馈结果
- 16:09 Support #22960 (Resolved): 龙华东院航头高值柜查询不到视频问题
- 10:11 Support #22960 (In Progress): 龙华东院航头高值柜查询不到视频问题
- 10:11 Support #22960 (Closed): 龙华东院航头高值柜查询不到视频问题
- 16:09 Support #22963 (Resolved): 养志设备清单表设备信息表更新
- 14:13 Support #22963 (In Progress): 养志设备清单表设备信息表更新
- 14:13 Support #22963 (Closed): 养志设备清单表设备信息表更新
- 15:52 Support #22910 (Feedback): FSW13026 中山六院个别账号指纹登录异常
- 15:52 Support #22910 (New): FSW13026 中山六院个别账号指纹登录异常
- 15:16 Support #22964: FSW13282 粤北切换三瑞制标使用新创epc
- 5/20 等待客户最终确认，降低优先级。
- 15:15 Support #22964 (Resolved): FSW13282 粤北切换三瑞制标使用新创epc
- 15:15 Support #22964 (Closed): FSW13282 粤北切换三瑞制标使用新创epc
- 14:37 Support #22959 (Resolved): 请假1小时
- 10:09 Support #22959 (In Progress): 请假1小时
- 10:08 Support #22959 (Closed): 请假1小时
- 14:37 Support #22856: 济南市中心医院高值备份
- 2025-05-19 2h 1）济南市中心医院高值备份（6套一代柜+1套量产柜+1套制标+server）；2）配置上传nas，更新备份列表
- 10:07 Support #22856 (Resolved): 济南市中心医院高值备份
- 14:34 Support #22863: 13251 海南试剂冰箱-窜读到7米外冰箱的耗材
- 2025-05-19 0.5h 1）转工程单取日志给开发调查，还没反馈结果
- 14:33 Support #22925: 江西人民医院低值门禁更新准备
- 2025-05-19 0.5h 1）跟现场说明更新版本，问题fsw汇总，约更新时间；2）开发需要评估确认后再确定是否可以更新
- 10:08 Support #22925 (Feedback): 江西人民医院低值门禁更新准备
- 14:32 Support #17853: 11182 量产柜、门禁crontab配置问题
- 2025-05-19 0.5h 1）济南中心医院量产柜定时任务检查更改
- 14:31 Support #20297: 金山公卫低值条码柜sybc和客户端更新
- 2025-05-19 0.5h 1）还有5套普通条码柜跟现场确认网络情况，继续等消息，暂未更新
- 14:30 Support #22866: 13252 江西省人民医院红谷滩血透门禁人脸异常
- 2025-05-19 1h 1）转工程单，取日志给开发调查；2）开发没看出异常问题，建议更新版本
- 10:08 Support #22866 (Resolved): 13252 江西省人民医院红谷滩血透门禁人脸异常
- 14:29 Support #22911: 养志条码柜安装进度跟进，发布计划确认
- 2025-05-19 1h 1）现场反馈已安装4套；2）离线发布计划安排确认，发布流程写一下
- 14:28 Support #22912: 请假1小时
- 2025-05-19 1h 1）请假1小时
- 14:21 Support #22962 (Resolved): FSW13283 开元骨科医院计费问题
- 13:58 Support #22962 (In Progress): FSW13283 开元骨科医院计费问题
- 13:58 Support #22962 (Closed): FSW13283 开元骨科医院计费问题
- 14:20 Support #22448 (In Progress): 养志医院发布跟进
- 13:22 Support #15699: 量产柜发布使用sygc4ns生成配置培训
- QA未测试，现场发布测试生成配置仍有bug
- 11:56 Support #22904 (Resolved): FSW13237 粤北医院人员柜子权限赋权
- 10:37 Support #22961 (Resolved): 请假1小时
- 10:36 Support #22961 (Closed): 请假1小时
- 10:32 Support #22905 (To Be Closed): FSW13233 芜湖中医院需求用户未归还提醒可设定时间
- 10:32 Support #22906 (To Be Closed): FSW13082 中山六院移动柜科室更换
- 10:32 Support #22907 (To Be Closed): FSW13068 中山六院移动柜人员绑定仓间
- 10:32 Support #22927 (To Be Closed): 工程部周例会
- 10:32 Support #22926 (To Be Closed): 发布组周工作计划
- 10:08 Support #22864 (Feedback): 13290 浙江省中医湖滨手术室B008柜子一键开门部分门开，退出登录慢
- 09:47 Support #22953 (Resolved): 调休一小时
- 09:47 Support #22953 (Closed): 调休一小时
- 调休一小时
- 09:47 Support #22951 (Resolved): 13262-天津中医药大学附一-账户不显示仓间名称
- 09:46 Support #22951 (Closed): 13262-天津中医药大学附一-账户不显示仓间名称
- 13262-天津中医药大学附一-账户不显示仓间名称
- 09:47 Support #22952 (Resolved): 13261-天津中医药大学附一-LED灯需设置为登录亮灯
- 09:47 Support #22952 (Closed): 13261-天津中医药大学附一-LED灯需设置为登录亮灯
- 13261-天津中医药大学附一-LED灯需设置为登录亮灯
- 09:46 Support #22916 (To Be Closed): 13189-试剂冰箱-人脸识别失败，未出现绿色判定框
- 09:46 Support #22920 (To Be Closed): 补贴填写
- 09:46 Support #22924 (To Be Closed): 更新反馈单状态
- 09:46 Support #22923 (To Be Closed): 利群医院问题沟通
- 09:46 Support #22922 (To Be Closed): 13244-天津中医药大学附一-无法打印电子标签
- 09:46 Support #22921 (To Be Closed): 更新反馈单状态
- 09:46 Support #22919 (To Be Closed): 天津中医药大学附一上线问题处理
- 09:46 Support #22918 (To Be Closed): 13214-天津中医药大学附一-第二导管室2套高值柜划分到介入中心科室
- 09:46 Support #22917 (To Be Closed): 上海市六更新准备
- 09:45 Support #22915 (Resolved): 13253-天津中医药大学附一-LED照明灯需要设置为登录亮灯
- 09:45 Support #22818 (Resolved): 13229-海南省人民医院-试剂冰箱-人脸采集一直报错闪退
2025-05-19
- 17:10 Support #22928 (In Progress): 最低内存配置beta测试现场确认
- 17:10 Support #22928 (Closed): 最低内存配置beta测试现场确认
- 17:08 Support #22903 (New): 待发布反馈单-工程单后续处理沟通
- 10:13 Support #22903 (In Progress): 待发布反馈单-工程单后续处理沟通
- 10:12 Support #22903 (Closed): 待发布反馈单-工程单后续处理沟通
- 17:04 Support #22894: 粤北切换三瑞制标测试跟进
- 5/19 牵扯到出库制标/入库制标流程变动。暂未测试
- 17:03 Support #22894 (Feedback): 粤北切换三瑞制标测试跟进
- 09:33 Support #22894 (In Progress): 粤北切换三瑞制标测试跟进
- 09:33 Support #22894 (Feedback): 粤北切换三瑞制标测试跟进
- 17:03 Support #18206 (In Progress): 老项目新增柜子远程发布方案review
- 16:56 Support #22907 (Resolved): FSW13068 中山六院移动柜人员绑定仓间
- 10:22 Support #22907 (In Progress): FSW13068 中山六院移动柜人员绑定仓间
- 10:22 Support #22907 (Closed): FSW13068 中山六院移动柜人员绑定仓间
- 16:23 Support #22829 (Closed): 帮生产组的1台工控机，2个vga线，1显示器接电测试
- 16:23 Support #22827 (Closed): 龙华医院反馈单问题处理汇总发给lucy
- 16:23 Support #22847 (Closed): 4月差补填写
- 16:23 Support #22828 (Closed): 养志高值柜版本teams提供给开发
- 16:23 Support #22731 (Closed): 浙江省中医6号房间单品柜换平板人脸激活
- 16:23 Support #22824 (Closed): 请假1小时
- 16:22 Support #22859 (Closed): 13246 海南试剂冰箱-同步给spd系统的消耗数据报部门错误
- 10:36 Support #22859 (To Be Closed): 13246 海南试剂冰箱-同步给spd系统的消耗数据报部门错误
- 10:15 Support #22859: 13246 海南试剂冰箱-同步给spd系统的消耗数据报部门错误
- 2025-05-16 1h 1）改科室，耗材未退导致的。4月11号收货。4-16修改柜子科室 ，东西未拿出。5月15 领用消耗，领出消耗位置变化导致的问题
- 16:22 Support #22861 (Closed): 13248 海南试剂冰箱-调整操作日志界面的操作位置
- 10:36 Support #22861 (To Be Closed): 13248 海南试剂冰箱-调整操作日志界面的操作位置
- 10:17 Support #22861: 13248 海南试剂冰箱-调整操作日志界面的操作位置
- 2025-05-16 1h 1）需要更新v04.01.04.03以后版本，由于后面还有盘点问题也需要更新版本，和现场初步约定待26号后一起更新
- 16:22 Support #22862 (Closed): 13249 海南试剂冰箱-重复入柜2
- 10:37 Support #22862 (To Be Closed): 13249 海南试剂冰箱-重复入柜2
- 10:13 Support #22862: 13249 海南试剂冰箱-重复入柜2
- 2025-05-16 1h 1）已消耗再入柜导致的。5月6日，单品已消耗。5月7号又放入了，7号的放入操作时消耗后入柜。然后就是5/16上架报错了
- 16:22 Support #22714 (Closed): 发布组FSW整理跟进
- 09:24 Support #22714 (To Be Closed): 发布组FSW整理跟进
- 16:22 Support #22793 (Closed): 13216-天津中医药大学附一-未收到上架单
- 10:27 Support #22793 (To Be Closed): 13216-天津中医药大学附一-未收到上架单
- 16:22 Support #22887 (Closed): 粤北医院服务器迁移方案
- 09:23 Support #22887 (To Be Closed): 粤北医院服务器迁移方案
- 09:22 Support #22887 (Closed): 粤北医院服务器迁移方案
- 16:22 Support #22798 (Closed): 13144-省立三院-sygc领用归还情况报表导出异常
- 10:27 Support #22798 (To Be Closed): 13144-省立三院-sygc领用归还情况报表导出异常
- 16:22 Support #22890 (Closed): 利群医院更换运营商沟通和更新安排
- 09:31 Support #22890 (To Be Closed): 利群医院更换运营商沟通和更新安排
- 09:26 Support #22890 (Closed): 利群医院更换运营商沟通和更新安排
- 16:22 Support #22795 (Closed): 13220-天津中医药大学附一-科室未同步
- 10:27 Support #22795 (To Be Closed): 13220-天津中医药大学附一-科室未同步
- 16:22 Support #22801 (Closed): 粤北医院入网情况跟进和支持
- 09:31 Support #22801 (To Be Closed): 粤北医院入网情况跟进和支持
- 16:22 Support #22794 (Closed): 13218-天津中医药大学附一-SPD出库单数量与上架单数量不一致
- 10:27 Support #22794 (To Be Closed): 13218-天津中医药大学附一-SPD出库单数量与上架单数量不一致
- 16:22 Support #22889 (Closed): 粤北医院国械服务器环境安装
- 09:25 Support #22889 (To Be Closed): 粤北医院国械服务器环境安装
- 09:25 Support #22889 (Closed): 粤北医院国械服务器环境安装
- 16:22 Support #22865 (Closed): 13096 江西省人民医院更改监控视频保存时间
- 10:37 Support #22865 (To Be Closed): 13096 江西省人民医院更改监控视频保存时间
- 10:25 Support #22865: 13096 江西省人民医院更改监控视频保存时间
- 2025-05-16 2h 1）红谷滩介入的7套量产柜视频保存时间修改为60天，重启syvideo3服务，联系现场后续观察视频录制保存情况
- 16:22 Support #22891 (Closed): 粤北医院国械服务器应用数据库迁移
- 10:13 Support #22891 (To Be Closed): 粤北医院国械服务器应用数据库迁移
- 09:32 Support #22891 (Closed): 粤北医院国械服务器应用数据库迁移
- 16:22 Support #22819 (Closed): 13234-天津中医药大学附一-修改近效期报警
- 10:27 Support #22819 (To Be Closed): 13234-天津中医药大学附一-修改近效期报警
- 16:22 Support #22817 (Closed): 13228-天津中医药大学附一-人员未同步
- 10:27 Support #22817 (To Be Closed): 13228-天津中医药大学附一-人员未同步
- 16:22 Support #22739 (Closed): 13189-试剂冰箱-人脸识别失败，未出现绿色判定框
- 10:27 Support #22739 (To Be Closed): 13189-试剂冰箱-人脸识别失败，未出现绿色判定框
- 16:22 Support #22797 (Closed): 13217-安徽芜湖中医院-手术室需要增加一个人员
- 10:27 Support #22797 (To Be Closed): 13217-安徽芜湖中医院-手术室需要增加一个人员
- 16:22 Support #22816 (Closed): 江西vpn远程运维问题沟通
- 10:27 Support #22816 (To Be Closed): 江西vpn远程运维问题沟通
- 16:21 Support #22854 (Closed): 养志康复医院二期14套条码柜加密狗申领
- 10:37 Support #22854 (To Be Closed): 养志康复医院二期14套条码柜加密狗申领
- 10:23 Support #22854: 养志康复医院二期14套条码柜加密狗申领
- 2025-05-16 0.5h 1） 养志康复医院二期14套条码柜加密狗申领
- 16:21 Support #22892 (Closed): 粤北医院发布小结
- 10:33 Support #22892 (To Be Closed): 粤北医院发布小结
- 10:30 Support #22892 (Resolved): 粤北医院发布小结
- 09:32 Support #22892 (In Progress): 粤北医院发布小结
- 09:32 Support #22892 (Closed): 粤北医院发布小结
- 16:21 Support #22799 (Closed): 调休一小时
- 10:27 Support #22799 (To Be Closed): 调休一小时
- 16:21 Support #22908 (Closed): 利群医院高值柜更新
- 10:35 Support #22908 (To Be Closed): 利群医院高值柜更新
- 10:27 Support #22908 (Resolved): 利群医院高值柜更新
- 10:27 Support #22908 (In Progress): 利群医院高值柜更新
- 10:27 Support #22908 (Closed): 利群医院高值柜更新
- 利群医院高值柜更新
- 16:21 Support #22851 (Closed): FSW反馈单状态更新
- 10:37 Support #22851 (To Be Closed): FSW反馈单状态更新
- 10:24 Support #22851: FSW反馈单状态更新
- 2025-05-16 0.5h 1）FSW反馈单状态更新
- 16:21 Support #22893 (Closed): 粤北医院出差返程
- 10:33 Support #22893 (To Be Closed): 粤北医院出差返程
- 10:30 Support #22893 (Resolved): 粤北医院出差返程
- 09:33 Support #22893 (In Progress): 粤北医院出差返程
- 09:33 Support #22893 (Closed): 粤北医院出差返程
- 16:14 Support #22927 (Resolved): 工程部周例会
- 16:14 Support #22927 (Closed): 工程部周例会
- 16:13 Support #22926 (Resolved): 发布组周工作计划
- 16:13 Support #22926 (Closed): 发布组周工作计划
- 15:16 Support #22826 (In Progress): 金山公卫医院高值备份
- 14:25 Support #22905 (Resolved): FSW13233 芜湖中医院需求用户未归还提醒可设定时间
- 14:25 Support #22905: FSW13233 芜湖中医院需求用户未归还提醒可设定时间
- 5/19 客户在登录时候需要提醒用户未归还，但是希望提醒的是超过一段时间的，不希望提醒短时间内领出的。超过多长时间可以由客户自定义配置。
- 10:16 Support #22905 (In Progress): FSW13233 芜湖中医院需求用户未归还提醒可设定时间
- 10:15 Support #22905 (Closed): FSW13233 芜湖中医院需求用户未归还提醒可设定时间
- 14:13 Support #22911 (Resolved): 养志条码柜安装进度跟进，发布计划确认
- 10:31 Support #22911 (In Progress): 养志条码柜安装进度跟进，发布计划确认
- 10:31 Support #22911 (Closed): 养志条码柜安装进度跟进，发布计划确认
- 14:13 Support #22925 (In Progress): 江西人民医院低值门禁更新准备
- 14:13 Support #22925 (Feedback): 江西人民医院低值门禁更新准备
- 13:39 Support #21714 (In Progress): FSW12759 sygc一直提示checkDog ed:false
- 13:39 Support #22217 (In Progress): 中山六院高值补丁更新
- 13:18 Support #22906 (Resolved): FSW13082 中山六院移动柜科室更换
- 11:35 Support #22906: FSW13082 中山六院移动柜科室更换
- 5/19 移动柜科室已修改。原日间手术室，改为日间手术中心
- 10:21 Support #22906 (In Progress): FSW13082 中山六院移动柜科室更换
- 10:21 Support #22906 (Closed): FSW13082 中山六院移动柜科室更换
- 11:49 Support #22924 (Closed): 更新反馈单状态
- 更新反馈单状态
- 11:47 Support #22923 (Closed): 利群医院问题沟通
- 利群医院问题沟通
- 11:45 Support #22922 (Closed): 13244-天津中医药大学附一-无法打印电子标签
- 13244-天津中医药大学附一-无法打印电子标签
- 11:44 Support #22921 (Closed): 更新反馈单状态
- 更新反馈单状态
- 11:43 Support #22920 (Closed): 补贴填写
- 补贴填写
- 11:36 Support #22919 (Closed): 天津中医药大学附一上线问题处理
- 天津中医药大学附一上线问题处理
- 11:29 Support #22918 (Closed): 13214-天津中医药大学附一-第二导管室2套高值柜划分到介入中心科室
- 13214-天津中医药大学附一-第二导管室2套高值柜划分到介入中心科室
- 11:28 Support #22917 (Closed): 上海市六更新准备
- 上海市六更新准备
- 11:27 Support #22916 (Closed): 13189-试剂冰箱-人脸识别失败，未出现绿色判定框
- 13189-试剂冰箱-人脸识别失败，未出现绿色判定框
- 10:42 Support #22912 (Resolved): 请假1小时
- 10:31 Support #22912 (In Progress): 请假1小时
- 10:31 Support #22912 (Closed): 请假1小时
- 10:39 Support #22915 (In Progress): 13253-天津中医药大学附一-LED照明灯需要设置为登录亮灯
- 10:39 Support #22915 (Closed): 13253-天津中医药大学附一-LED照明灯需要设置为登录亮灯
- 13253-天津中医药大学附一-LED照明灯需要设置为登录亮灯
- 10:33 Support #22372 (Feedback): 养志医院第二批14套条码柜离线发布
- 10:33 Support #22860 (In Progress): 13247 海南试剂冰箱-人脸识别失败
- 10:32 Support #22914 (In Progress): 利群医院历史数据清理
- 10:32 Support #22914 (Closed): 利群医院历史数据清理
- 利群医院历史数据清理
- 10:32 Support #22913 (In Progress): 利群医院低值更新
- 10:32 Support #22913 (Closed): 利群医院低值更新
- 利群医院低值更新
- 10:32 Support #22863 (In Progress): 13251 海南试剂冰箱-窜读到7米外冰箱的耗材
- 10:32 Support #22866 (In Progress): 13252 江西省人民医院红谷滩血透门禁人脸异常
- 10:23 Support #22866: 13252 江西省人民医院红谷滩血透门禁人脸异常
- 2025-05-16 1h 1）远程取了日志，转工程单给开发调查
- 10:32 Support #22864 (In Progress): 13290 浙江省中医湖滨手术室B008柜子一键开门部分门开，退出登录慢
- 10:22 Support #22864: 13290 浙江省中医湖滨手术室B008柜子一键开门部分门开，退出登录慢
- 2025-05-16 1h 1）远程登录检查service1，service2服务状态正常，impinj IO连接正常，门锁IO连接正常；2）现场紧急使用手动断电重启了，重启后远程测试恢复正常使用；取了前后日志给开发调查，现场为题反馈...
- 10:30 Support #22909 (In Progress): 13259-海南试剂冰箱-查看单品详情admin领用
- 10:28 Support #22909 (Feedback): 13259-海南试剂冰箱-查看单品详情admin领用
- 13259-海南试剂冰箱-查看单品详情admin领用
- 10:30 Support #22821 (Feedback): 13190-试剂冰箱-林莉人脸识别失败
- 10:30 Support #22818 (In Progress): 13229-海南省人民医院-试剂冰箱-人脸采集一直报错闪退
- 10:27 Support #22818 (To Be Closed): 13229-海南省人民医院-试剂冰箱-人脸采集一直报错闪退
- 10:29 Support #22910 (In Progress): FSW13026 中山六院个别账号指纹登录异常
- 10:29 Support #22910 (Feedback): FSW13026 中山六院个别账号指纹登录异常
- 10:14 Support #22904 (In Progress): FSW13237 粤北医院人员柜子权限赋权
- 10:14 Support #22904 (Closed): FSW13237 粤北医院人员柜子权限赋权
- 09:23 Support #22448 (Feedback): 养志医院发布跟进
2025-05-16
- 18:01 Support #22372 (In Progress): 养志医院第二批14套条码柜离线发布
- 18:01 Support #22863 (Feedback): 13251 海南试剂冰箱-窜读到7米外冰箱的耗材
- 14:44 Support #22863 (In Progress): 13251 海南试剂冰箱-窜读到7米外冰箱的耗材
- 14:44 Support #22863 (Closed): 13251 海南试剂冰箱-窜读到7米外冰箱的耗材
- 18:01 Support #22860 (Feedback): 13247 海南试剂冰箱-人脸识别失败
- 14:43 Support #22860 (In Progress): 13247 海南试剂冰箱-人脸识别失败
- 14:43 Support #22860 (Closed): 13247 海南试剂冰箱-人脸识别失败
- 18:01 Support #22851 (Resolved): FSW反馈单状态更新
- 09:34 Support #22851 (In Progress): FSW反馈单状态更新
- 09:33 Support #22851 (Closed): FSW反馈单状态更新
- 18:01 Support #22854 (Resolved): 养志康复医院二期14套条码柜加密狗申领
- 09:35 Support #22854 (In Progress): 养志康复医院二期14套条码柜加密狗申领
- 09:35 Support #22854 (Closed): 养志康复医院二期14套条码柜加密狗申领
- 18:01 Support #22866 (Resolved): 13252 江西省人民医院红谷滩血透门禁人脸异常
- 17:02 Support #22866 (In Progress): 13252 江西省人民医院红谷滩血透门禁人脸异常
- 17:02 Support #22866 (Closed): 13252 江西省人民医院红谷滩血透门禁人脸异常
- 18:00 Support #22865 (Resolved): 13096 江西省人民医院更改监控视频保存时间
- 16:22 Support #22865 (In Progress): 13096 江西省人民医院更改监控视频保存时间
- 16:22 Support #22865 (Closed): 13096 江西省人民医院更改监控视频保存时间
- 18:00 Support #22864 (Resolved): 13290 浙江省中医湖滨手术室B008柜子一键开门部分门开，退出登录慢
- 15:54 Support #22864 (In Progress): 13290 浙江省中医湖滨手术室B008柜子一键开门部分门开，退出登录慢
- 15:54 Support #22864 (Feedback): 13290 浙江省中医湖滨手术室B008柜子一键开门部分门开，退出登录慢
- 18:00 Support #22862 (Resolved): 13249 海南试剂冰箱-重复入柜2
- 14:43 Support #22862 (In Progress): 13249 海南试剂冰箱-重复入柜2
- 14:43 Support #22862 (Closed): 13249 海南试剂冰箱-重复入柜2
- 18:00 Support #22861 (Resolved): 13248 海南试剂冰箱-调整操作日志界面的操作位置
- 14:43 Support #22861 (In Progress): 13248 海南试剂冰箱-调整操作日志界面的操作位置
- 14:43 Support #22861 (Closed): 13248 海南试剂冰箱-调整操作日志界面的操作位置
- 18:00 Support #22859 (Resolved): 13246 海南试剂冰箱-同步给spd系统的消耗数据报部门错误
- 11:54 Support #22859 (In Progress): 13246 海南试剂冰箱-同步给spd系统的消耗数据报部门错误
- 11:54 Support #22859 (Closed): 13246 海南试剂冰箱-同步给spd系统的消耗数据报部门错误
- 18:00 Support #22827 (To Be Closed): 龙华医院反馈单问题处理汇总发给lucy
- 09:22 Support #22827: 龙华医院反馈单问题处理汇总发给lucy
- 2025-05-15 1.5h 1）龙华医院反馈单问题处理汇总发给lucy
- 18:00 Support #22829 (To Be Closed): 帮生产组的1台工控机，2个vga线，1显示器接电测试
- 09:24 Support #22829: 帮生产组的1台工控机，2个vga线，1显示器接电测试
- 2025-05-15 1h 1）帮生产组的1台工控机，2个vga线，1显示器接电测试
- 18:00 Support #22847 (To Be Closed): 4月差补填写
- 09:23 Support #22847 (Resolved): 4月差补填写
- 09:23 Support #22847: 4月差补填写
- 2025-05-15 0.5h 1）4月差补填写
- 09:23 Support #22847 (Closed): 4月差补填写
- 18:00 Support #22828 (To Be Closed): 养志高值柜版本teams提供给开发
- 09:22 Support #22828: 养志高值柜版本teams提供给开发
- 2025-05-15 0.5h 1）养志高值柜版本teams提供给开发
- 18:00 Support #22731 (To Be Closed): 浙江省中医6号房间单品柜换平板人脸激活
- 09:21 Support #22731: 浙江省中医6号房间单品柜换平板人脸激活
- 2025-05-15 1.5h 1）重新申请新的许可文件；2）约远程做人脸激活；3）告知现场测试功能
- 18:00 Support #22824 (To Be Closed): 请假1小时
- 09:20 Support #22824: 请假1小时
- 2025-05-15 1h 请假1小时
- 16:22 Support #22856 (Feedback): 济南市中心医院高值备份
- 09:50 Support #22856 (In Progress): 济南市中心医院高值备份
- 09:49 Support #22856 (Closed): 济南市中心医院高值备份
- 15:54 Support #22826 (Feedback): 金山公卫医院高值备份
- 11:54 Support #22787 (Closed): 市一北院高值备份
- 11:54 Support #22803 (Closed): 13179 市一北院5号楼6楼门诊手术室高值柜门磁锁反应缓慢问题
- 11:53 Support #22785 (Closed): 市一北院高值更新约时间定计划
- 11:53 Support #22790 (Closed): 拷贝研华工控机镜像给lion
- 11:53 Support #22784 (Closed): 请假1天
- 09:25 Support #22825: 曙光医院高值备份
- 2025-05-15 2h 1）曙光医院高值备份东院14套，西院1套，2套制标；2）备份配置文件在堡垒机上无法取出
- 09:24 Support #22825 (Feedback): 曙光医院高值备份
2025-05-15
- 15:54 Support #22829 (Resolved): 帮生产组的1台工控机，2个vga线，1显示器接电测试
- 15:48 Support #22829 (In Progress): 帮生产组的1台工控机，2个vga线，1显示器接电测试
- 15:48 Support #22829 (Closed): 帮生产组的1台工控机，2个vga线，1显示器接电测试
- 15:49 Support #22828 (Resolved): 养志高值柜版本teams提供给开发
- 13:55 Support #22828 (In Progress): 养志高值柜版本teams提供给开发
- 13:55 Support #22828 (Closed): 养志高值柜版本teams提供给开发
- 15:49 Support #22827 (Resolved): 龙华医院反馈单问题处理汇总发给lucy
- 13:39 Support #22827 (In Progress): 龙华医院反馈单问题处理汇总发给lucy
- 13:38 Support #22827 (Closed): 龙华医院反馈单问题处理汇总发给lucy
- 15:49 Support #22731 (Resolved): 浙江省中医6号房间单品柜换平板人脸激活
- 13:37 Support #22731: 浙江省中医6号房间单品柜换平板人脸激活
- 2025-05-14 1h 1）远程激活人脸失败检查确认人脸序列号提供有误；2）重新更正人脸序列号提供给eric再次申请许可文件
- 15:49 Support #22824 (Resolved): 请假1小时
- 10:05 Support #22824 (In Progress): 请假1小时
- 10:04 Support #22824 (Closed): 请假1小时
- 15:49 Support #22803 (To Be Closed): 13179 市一北院5号楼6楼门诊手术室高值柜门磁锁反应缓慢问题
- 13:35 Support #22803: 13179 市一北院5号楼6楼门诊手术室高值柜门磁锁反应缓慢问题
- 2025-05-14 2h 1）经过远程和现场配合测试，锁IO信号正常；2）程序测试开关门也正常
- 15:49 Support #22787 (To Be Closed): 市一北院高值备份
- 13:38 Support #22787: 市一北院高值备份
- 2025-05-14 2.5h 1）市一北院高值客户端备份；2）备份配置文件上传nas，更新备份列表
- 10:04 Support #22787 (Resolved): 市一北院高值备份
- 15:49 Support #22785 (To Be Closed): 市一北院高值更新约时间定计划
- 10:22 Support #22785: 市一北院高值更新约时间定计划
- 2025-05-14 1h 1）现场回复暂不更新，预计推迟更新到6月份，时间再定
- 15:48 Support #22790 (To Be Closed): 拷贝研华工控机镜像给lion
- 10:21 Support #22790: 拷贝研华工控机镜像给lion
- 2025-05-14 1h 1）拷贝研华工控机镜像给lion做windows2016环境对比检查
- 15:48 Support #22784 (To Be Closed): 请假1天
- 11:38 Support #22746 (Closed): 13193-天津中医药大学附一-增加并关联手术室执行科室
- 11:38 Support #22744 (Closed): 粤北人民版本的查看和记录
- 11:38 Support #22745 (Closed): 修改粤北人民医院信息表
- 11:38 Support #22742 (Closed): 养志医院问题跟进
- 11:38 Support #22747 (Closed): 13190-试剂冰箱-林莉人脸识别失败
- 11:38 Support #22743 (Closed): 5月报销提交
- 11:38 Support #22748 (Closed): 13189-试剂冰箱-人脸识别失败，未出现绿色判定框
- 11:38 Support #22749 (Closed): 天津上线问题处理
- 11:37 Support #22740 (Closed): FSW反馈单状态更新
- 11:37 Support #22713 (Closed): 粤北人民医院发布
- 11:37 Support #22753 (Closed): 部门周例会
- 11:37 Support #22750 (Closed): 大理州医院配置备份
- 11:37 Support #22621 (Closed): 金山公卫设备信息表更新
- 11:37 Support #22751 (Closed): 更新反馈单状态
- 11:37 Support #22752 (Closed): 发布组周工作计划
- 11:37 Support #22738 (Closed): 请假1小时
- 10:10 Support #22826 (In Progress): 金山公卫医院高值备份
- 10:10 Support #22826 (Closed): 金山公卫医院高值备份
- 10:05 Support #22825 (In Progress): 曙光医院高值备份
- 10:05 Support #22825 (Closed): 曙光医院高值备份
- 09:43 Support #22821 (In Progress): 13190-试剂冰箱-林莉人脸识别失败
- 09:43 Support #22821 (Closed): 13190-试剂冰箱-林莉人脸识别失败
- 13190-试剂冰箱-林莉人脸识别失败
- 09:43 Support #22819 (Resolved): 13234-天津中医药大学附一-修改近效期报警
- 09:42 Support #22819 (In Progress): 13234-天津中医药大学附一-修改近效期报警
- 09:42 Support #22819 (Closed): 13234-天津中医药大学附一-修改近效期报警
- 13234-天津中医药大学附一-修改近效期报警
- 09:43 Support #22818 (Resolved): 13229-海南省人民医院-试剂冰箱-人脸采集一直报错闪退
- 09:42 Support #22818 (In Progress): 13229-海南省人民医院-试剂冰箱-人脸采集一直报错闪退
- 09:41 Support #22818 (Closed): 13229-海南省人民医院-试剂冰箱-人脸采集一直报错闪退
- 13229-海南省人民医院-试剂冰箱-人脸采集一直报错闪退
- 09:43 Support #22817 (Resolved): 13228-天津中医药大学附一-人员未同步
- 09:42 Support #22817 (In Progress): 13228-天津中医药大学附一-人员未同步
- 09:41 Support #22817 (Closed): 13228-天津中医药大学附一-人员未同步
- 13228-天津中医药大学附一-人员未同步
- 09:43 Support #22816 (Resolved): 江西vpn远程运维问题沟通
- 09:42 Support #22816 (In Progress): 江西vpn远程运维问题沟通
- 09:41 Support #22816 (Closed): 江西vpn远程运维问题沟通
- 江西vpn远程运维问题沟通
- 09:42 Support #22797 (Resolved): 13217-安徽芜湖中医院-手术室需要增加一个人员
- 09:42 Support #22799 (Resolved): 调休一小时
- 09:42 Support #22739 (Resolved): 13189-试剂冰箱-人脸识别失败，未出现绿色判定框
- 09:42 Support #22800 (Feedback): 2
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