活动
从 2024-06-20 到 2024-06-29
2024-06-28
- 16:41 Support #12750 (Closed): 曙光投诉问题分析
- 16:41 Support #13266 (Closed): 上海市中医退回故障dell r430服务器烤机
- 16:41 Support #12001 (Closed): 大仓一台东芝高值大标签RFID自动校准报错问题跟进（4/1调试）
- 16:41 Support #14649 (Closed): 出差荆州第一人民医院
- 16:41 Support #14549 (Closed): 上海市中医嘉定分院1套高值柜发布
2024-06-27
- 22:26 Support #14650 (Resolved): 荆州市一两套量产柜发布
- 09:10 Support #14650 (In Progress): 荆州市一两套量产柜发布
- 09:10 Support #14650 (Closed): 荆州市一两套量产柜发布
- 荆州市一两套量产柜发布
- 18:58 Support #14549 (To Be Closed): 上海市中医嘉定分院1套高值柜发布
- 18:58 Support #14649 (To Be Closed): 出差荆州第一人民医院
- 09:10 Support #14649 (Resolved): 出差荆州第一人民医院
- 09:09 Support #14649 (Closed): 出差荆州第一人民医院
- 出差荆州第一人民医院
- 18:47 Support #14468 (Feedback): 海南试剂冰箱发布调试
- 18:47 Support #14631 (Resolved): FSW10135 浙江省中医高低值品规修改rfms补执行sql
- 18:46 Support #14611 (Resolved): FSW10161 江西mcims查询接口消息时延迟卡顿
- 18:46 Support #14696 (In Progress): 广州中西医结合上线准备跟进
- 18:46 Support #14696 (Closed): 广州中西医结合上线准备跟进
- 18:19 Support #14695 (In Progress): 南京泰康医院服务端发布
- 18:19 Support #14695 (Closed): 南京泰康医院服务端发布
- 15:21 报修 #14694 (In Progress): 10178 浙江省中医湖滨内镜门禁出现不在科室中的耗材显示近效期提醒
- 15:21 报修 #14694 (Closed): 10178 浙江省中医湖滨内镜门禁出现不在科室中的耗材显示近效期提醒
- 09:11 Support #14652 (Resolved): 广州中西医结合医院人脸识别登录不了的问题
- 09:11 Support #14652 (Closed): 广州中西医结合医院人脸识别登录不了的问题
- 广州中西医结合医院人脸识别登录不了的问题
2024-06-26
- 16:50 Support #12001 (To Be Closed): 大仓一台东芝高值大标签RFID自动校准报错问题跟进（4/1调试）
- 16:49 Support #13266 (To Be Closed): 上海市中医退回故障dell r430服务器烤机
- 16:49 Support #12750 (To Be Closed): 曙光投诉问题分析
- 14:55 Support #14643 (Closed): 宁波泰康清理脚本检查，配置备份，设备信息表更新
- 14:10 Support #13235 (In Progress): FSW重要热点问题记录
- 13:24 Support #14641 (Resolved): FSW状态更新
- 09:53 Support #14641 (In Progress): FSW状态更新
- 09:53 Support #14641 (Closed): FSW状态更新
- 13:19 Support #14477 (Closed): 出差广州
- 13:19 Support #14174 (Closed): 江西省人民可更新内容整理和更新准备
- 13:19 Support #14478 (Closed): 广州中西医结合医院上架服务器
- 13:19 Support #14425 (Closed): 大仓备机调试进度跟进
- 13:18 Support #14479 (Closed): 广州中西医结合医院服务端发布和配置修改
- 13:18 Support #14471 (Closed): 浙江省中医上线准备处理审核
- 13:18 Support #14480 (Closed): 广州中西医结合医院平台数据的导入和配置
- 13:18 Support #13274 (Closed): 万斯工控机David已制作完成镜像测试安排
- 13:18 Support #14534 (Closed): 研华工控机量产柜新镜像制作（替换指纹so文件）
- 13:18 Support #14496 (Closed): 浙江省中医上线现场支持
- 13:18 Support #14476 (Closed): 调休一天
- 13:18 Support #14552 (Closed): 请假3小时
- 13:18 Support #14475 (Closed): 大仓调试设备
- 13:18 Support #12123 (Closed): 浙江省中医门禁客户端1套rfmsc更新
- 13:18 Support #14546 (Closed): 发布组周工作计划和人员排期
- 13:18 Support #14481 (Closed): 广州中西医结合医院网络沟通
- 13:18 Support #14443 (Closed): 宁波泰康新领1台2t工控机装系统发布配置
- 13:18 Support #14500 (Closed): FSW10134 曙光条码柜新需求1套条码柜支持多科室收货和消耗
- 13:18 Support #14482 (Closed): 调休一小时
- 13:18 报修 #14441 (Closed): 10101 浙江省中医院--DSA科室代码变更
- 13:18 报修 #14511 (Closed): 10133 浙江省中医院-数据清理
- 13:18 Support #14502 (Closed): FSW10136 浙江省中医揽星修改批号效期等重推消耗我们mcims，sygc无法自动更新
- 13:18 Support #14483 (Closed): 10068-海南省人民医院-门禁service1 PID问题修复
- 13:18 报修 #14509 (Closed): 10132浙江省中医院-切换正式库
- 13:18 Support #14503 (Closed): 浙江省中医单品柜登录立即开门问题跟进处理
- 13:18 Support #14484 (Closed): 10079-浙江省中医院-清库
- 13:18 Support #14525 (Closed): 浙江省中医钱塘院区备用制标工控机发布1套printer
- 13:18 Support #14485 (Closed): 10087-江西省人民医院-制标任务无法显示
- 13:18 Support #14470 (Closed): 广州中西医结合医院发布跟进审核
- 13:18 Support #14603 (Closed): FSW状态更新
- 09:31 Support #14603 (To Be Closed): FSW状态更新
- 09:28 Support #14603: FSW状态更新
- 6/25 超过1周未确认单据关闭
- 13:18 Support #14599 (Closed): 请假3小时
- 10:34 Support #14599 (To Be Closed): 请假3小时
- 13:18 Support #14486 (Closed): 江西展会上传小车文档记录和上传
- 13:18 Support #12865 (Closed): 浙江省中医制标更新
- 13:18 报修 #14513 (Closed): 10138 华西医院更换002摄像头
- 10:13 报修 #14513: 10138 华西医院更换002摄像头
- 2024-06-24 1h 跟现场沟通确认，更换的是人脸摄像头不是大华监控，不需要重新激活，更换直接可用
- 10:02 报修 #14513 (To Be Closed): 10138 华西医院更换002摄像头
- 13:18 Support #13680 (Closed): 海南试剂冰箱发布
- 13:18 Support #14600 (Closed): 江西省人民更新
- 10:35 Support #14600 (To Be Closed): 江西省人民更新
- 09:29 Support #14600: 江西省人民更新
- 6/25 服务端更新；19套量产柜客户端更新
- 13:18 Support #14541 (Closed): 市一北院工厂调试html
- 10:14 Support #14541: 市一北院工厂调试html
- 2024-06-24 0.5h 请coy帮做市一北院工厂高值柜html，已收到
- 10:03 Support #14541 (To Be Closed): 市一北院工厂调试html
- 13:18 Support #14489 (Closed): 广州中西医结合医院制标平台发布
- 10:02 Support #14489 (To Be Closed): 广州中西医结合医院制标平台发布
- 13:18 Support #14610 (Closed): FSW10152 江西更新后业务数据未发送揽星
- 10:35 Support #14610 (To Be Closed): FSW10152 江西更新后业务数据未发送揽星
- 09:56 Support #14610: FSW10152 江西更新后业务数据未发送揽星
- 6/25 版本问题，临时解决修改syhl配置isActionBySendMsg=0，isManagerBussinessDateBySyhl=3
- 13:18 Support #14543 (Closed): 海南省人民医院试剂冰箱平板协助现场处理人脸激活
- 10:15 Support #14543: 海南省人民医院试剂冰箱平板协助现场处理人脸激活
- 2024-06-24 0.75h 海南省人民医院试剂冰箱平板协助现场处理人脸激活，断内网连wifi按照视频教程激活重启平板后激活成功
- 10:03 Support #14543 (To Be Closed): 海南省人民医院试剂冰箱平板协助现场处理人脸激活
- 13:18 Support #14528 (Closed): 宁波泰康退回的1台量产柜工控机硬件检测
- 10:16 Support #14528: 宁波泰康退回的1台量产柜工控机硬件检测
- 2024-06-24 1.75h 宁波泰康退回的1台量产柜工控机硬件检测，工控机可以装windows视频监控系统，linux系统无法正常使用已标记备注退给仓库
- 10:03 Support #14528 (To Be Closed): 宁波泰康退回的1台量产柜工控机硬件检测
- 13:18 Support #14335 (Closed): 浙江省中医上线正式流程支持
- 11:50 Support #14335 (To Be Closed): 浙江省中医上线正式流程支持
- 11:50 Support #14335: 浙江省中医上线正式流程支持
- 关闭
- 13:18 Support #14612 (Closed): FSW10158 浙江有4个标签未显示制标任务
- 10:35 Support #14612 (To Be Closed): FSW10158 浙江有4个标签未显示制标任务
- 09:30 Support #14612 (Resolved): FSW10158 浙江有4个标签未显示制标任务
- 13:18 Support #14547 (Closed): 浙江省中医钱塘院区制标printer备份
- 10:17 Support #14547: 浙江省中医钱塘院区制标printer备份
- 2024-06-24 1h 浙江省中医钱塘院区制标printer备份
- 10:03 Support #14547 (To Be Closed): 浙江省中医钱塘院区制标printer备份
- 13:18 Support #14542 (Closed): 浙江省中医单品柜客户端更新
- 10:18 Support #14542: 浙江省中医单品柜客户端更新
- 2024-06-24 1h 浙江省中医单品柜7套客户端更新，其中1台平板otg线连不上指导现场手动安装apk
- 10:03 Support #14542 (To Be Closed): 浙江省中医单品柜客户端更新
- 13:18 Support #14339 (Closed): FSW10087 江西省人民接收制标下发速度慢
- 11:48 Support #14339 (To Be Closed): FSW10087 江西省人民接收制标下发速度慢
- 11:48 Support #14339: FSW10087 江西省人民接收制标下发速度慢
- 已更新
- 13:18 Support #14540 (Closed): 万斯新镜像制作
- 10:19 Support #14540: 万斯新镜像制作
- 2024-06-24 2h 万斯新镜像制作，主要是更新指纹库so文件
- 10:03 Support #14540 (To Be Closed): 万斯新镜像制作
- 13:18 Support #14487 (Closed): 广州中西医结合医院客户端发布
- 11:51 Support #14487 (To Be Closed): 广州中西医结合医院客户端发布
- 09:17 Support #14487 (Resolved): 广州中西医结合医院客户端发布
- 13:18 Support #12860 (Closed): FSW9677江西收到相同的重复制标会产生2条货品信息后续设置制标类型报错
- 11:49 Support #12860 (To Be Closed): FSW9677江西收到相同的重复制标会产生2条货品信息后续设置制标类型报错
- 11:49 Support #12860: FSW9677江西收到相同的重复制标会产生2条货品信息后续设置制标类型报错
- 已更新
- 13:18 Support #14537 (Closed): 市一北院1套高值柜工厂调试
- 10:33 Support #14537 (To Be Closed): 市一北院1套高值柜工厂调试
- 10:11 Support #14537: 市一北院1套高值柜工厂调试
- 2024-06-25 8h 1)出差去海安工厂 2.5h;2) 市一北院1套高值柜工厂调试 3h；3）返程回上海 2.5h
- 10:10 Support #14537 (Resolved): 市一北院1套高值柜工厂调试
- 13:17 Support #14488 (Closed): 广州中西医结合医院接口联调
- 11:51 Support #14488 (To Be Closed): 广州中西医结合医院接口联调
- 09:18 Support #14488 (Resolved): 广州中西医结合医院接口联调
- 13:17 Support #12798 (Closed): FSW9664江西省人民一个高值上架单未收到
- 11:50 Support #12798 (To Be Closed): FSW9664江西省人民一个高值上架单未收到
- 11:50 Support #12798: FSW9664江西省人民一个高值上架单未收到
- 已更新
- 10:10 Support #14550 (In Progress): 上海市中医嘉定分院9套简版条码柜发布
- 10:10 Support #14549 (In Progress): 上海市中医嘉定分院1套高值柜发布
- 09:32 Support #14631 (In Progress): FSW10135 浙江省中医高低值品规修改rfms补执行sql
- 09:32 Support #14631 (Closed): FSW10135 浙江省中医高低值品规修改rfms补执行sql
2024-06-25
- 20:48 Support #14610 (Resolved): FSW10152 江西更新后业务数据未发送揽星
- 20:43 Support #14610 (In Progress): FSW10152 江西更新后业务数据未发送揽星
- 20:43 Support #14610 (Closed): FSW10152 江西更新后业务数据未发送揽星
- 20:48 Support #14600 (Resolved): 江西省人民更新
- 13:34 Support #14600 (In Progress): 江西省人民更新
- 13:34 Support #14600 (Closed): 江西省人民更新
- 20:48 Support #14603 (Resolved): FSW状态更新
- 14:07 Support #14603 (In Progress): FSW状态更新
- 14:07 Support #14603 (Closed): FSW状态更新
- 20:48 Support #14612 (In Progress): FSW10158 浙江有4个标签未显示制标任务
- 20:48 Support #14612 (Closed): FSW10158 浙江有4个标签未显示制标任务
- 20:47 Support #14611 (In Progress): FSW10161 江西mcims查询接口消息时延迟卡顿
- 20:47 Support #14611 (Closed): FSW10161 江西mcims查询接口消息时延迟卡顿
- 18:14 Support #14470 (To Be Closed): 广州中西医结合医院发布跟进审核
- 13:33 Support #14599 (Resolved): 请假3小时
- 13:28 Support #14599 (In Progress): 请假3小时
- 13:28 Support #14599 (Closed): 请假3小时
- 13:31 Support #14468: 海南试剂冰箱发布调试
- 6/24 试剂联调流程内容整理
- 13:30 Support #14503: 浙江省中医单品柜登录立即开门问题跟进处理
- 手动执行 dicp_app_sso.sql ；dicp需更新
- 13:29 Support #14503 (To Be Closed): 浙江省中医单品柜登录立即开门问题跟进处理
- 13:29 Support #14502 (To Be Closed): FSW10136 浙江省中医揽星修改批号效期等重推消耗我们mcims，sygc无法自动更新
- 13:28 Support #14500 (To Be Closed): FSW10134 曙光条码柜新需求1套条码柜支持多科室收货和消耗
- 13:28 Support #14552 (To Be Closed): 请假3小时
- 13:27 Support #14546 (To Be Closed): 发布组周工作计划和人员排期
2024-06-24
- 18:03 Support #14552 (Resolved): 请假3小时
- 18:03 Support #14552 (Closed): 请假3小时
- 17:59 Support #14537 (In Progress): 市一北院1套高值柜工厂调试
- 10:32 Support #14537 (Closed): 市一北院1套高值柜工厂调试
- 17:59 Support #14540 (Resolved): 万斯新镜像制作
- 13:34 Support #14540 (In Progress): 万斯新镜像制作
- 13:34 Support #14540 (Closed): 万斯新镜像制作
- 16:54 Support #14550 (Closed): 上海市中医嘉定分院9套简版条码柜发布
- 16:53 Support #14549 (Closed): 上海市中医嘉定分院1套高值柜发布
- 16:17 Support #14542 (Resolved): 浙江省中医单品柜客户端更新
- 14:05 Support #14542 (In Progress): 浙江省中医单品柜客户端更新
- 14:05 Support #14542 (Closed): 浙江省中医单品柜客户端更新
- 16:06 Support #14547 (Resolved): 浙江省中医钱塘院区制标printer备份
- 16:06 Support #14547 (Closed): 浙江省中医钱塘院区制标printer备份
- 15:54 Support #14470: 广州中西医结合医院发布跟进审核
- 6/24 接口确认，applicationContext-quartz.xml 配置确认
- 08:52 Support #14470: 广州中西医结合医院发布跟进审核
- 6/21 提供发布包，加密狗许可
- 15:27 Support #14500 (Resolved): FSW10134 曙光条码柜新需求1套条码柜支持多科室收货和消耗
- 09:13 Support #14500 (In Progress): FSW10134 曙光条码柜新需求1套条码柜支持多科室收货和消耗
- 09:13 Support #14500 (Closed): FSW10134 曙光条码柜新需求1套条码柜支持多科室收货和消耗
- 15:27 Support #14502 (Resolved): FSW10136 浙江省中医揽星修改批号效期等重推消耗我们mcims，sygc无法自动更新
- 09:16 Support #14502 (In Progress): FSW10136 浙江省中医揽星修改批号效期等重推消耗我们mcims，sygc无法自动更新
- 09:16 Support #14502 (Closed): FSW10136 浙江省中医揽星修改批号效期等重推消耗我们mcims，sygc无法自动更新
- 15:27 Support #14503 (Resolved): 浙江省中医单品柜登录立即开门问题跟进处理
- 09:17 Support #14503 (In Progress): 浙江省中医单品柜登录立即开门问题跟进处理
- 09:17 Support #14503: 浙江省中医单品柜登录立即开门问题跟进处理
- 版本已更新，单未找到权限配置
- 09:17 Support #14503 (Closed): 浙江省中医单品柜登录立即开门问题跟进处理
- 15:26 Support #14546 (Resolved): 发布组周工作计划和人员排期
- 15:26 Support #14546 (Closed): 发布组周工作计划和人员排期
- 15:25 Support #14528 (Resolved): 宁波泰康退回的1台量产柜工控机硬件检测
- 14:22 Support #14528 (In Progress): 宁波泰康退回的1台量产柜工控机硬件检测
- 13:33 Support #14528 (Resolved): 宁波泰康退回的1台量产柜工控机硬件检测
- 09:35 Support #14528 (In Progress): 宁波泰康退回的1台量产柜工控机硬件检测
- 09:35 Support #14528 (Closed): 宁波泰康退回的1台量产柜工控机硬件检测
- 14:56 Support #14543 (Resolved): 海南省人民医院试剂冰箱平板协助现场处理人脸激活
- 14:55 Support #14543 (Closed): 海南省人民医院试剂冰箱平板协助现场处理人脸激活
- 14:01 Support #13428 (Feedback): 曙光东院4k手术室科室归属问题确认
- 14:01 Support #14467 (Feedback): 曙光医院科室同步确认，外部区域关联设置
- 09:19 Support #14467 (In Progress): 曙光医院科室同步确认，外部区域关联设置
- 09:19 Support #14467 (Resolved): 曙光医院科室同步确认，外部区域关联设置
- 14:01 Support #13707 (Feedback): 曙光医院联调
- 13:36 Support #14541 (Resolved): 市一北院工厂调试html
- 13:36 Support #14541 (Closed): 市一北院工厂调试html
- 11:59 报修 #14513 (Resolved): 10138 华西医院更换002摄像头
- 09:33 报修 #14513 (In Progress): 10138 华西医院更换002摄像头
- 09:21 报修 #14513 (Closed): 10138 华西医院更换002摄像头
- 10:51 Support #13680 (To Be Closed): 海南试剂冰箱发布
- 10:45 报修 #14439 (New): 10058 华西医院盘点时间缩短需求
- 09:33 报修 #14439 (In Progress): 10058 华西医院盘点时间缩短需求
- 10:45 Support #12865 (To Be Closed): 浙江省中医制标更新
- 09:59 Support #12865: 浙江省中医制标更新
- 2024-06-22 2h 江省中医钱塘院区原制标工控机恢复正常，更新了printer版本测试打印，其中遇到打印乱码问题和无法启动打印问题找kay协助处理了一下
- 09:32 Support #12865 (Resolved): 浙江省中医制标更新
- 10:45 Support #14525 (To Be Closed): 浙江省中医钱塘院区备用制标工控机发布1套printer
- 09:57 Support #14525: 浙江省中医钱塘院区备用制标工控机发布1套printer
- 2024-06-21 1.5h 江省中医钱塘院区备用制标工控机发布1套printer
- 09:30 Support #14525 (Resolved): 浙江省中医钱塘院区备用制标工控机发布1套printer
- 09:30 Support #14525 (Closed): 浙江省中医钱塘院区备用制标工控机发布1套printer
- 10:44 报修 #14509 (To Be Closed): 10132浙江省中医院-切换正式库
- 09:56 报修 #14509: 10132浙江省中医院-切换正式库
- 2024-06-21 0.5h 浙江省中医院-切换正式库，由揽星原来测试库9092切换9090，重启edes
- 09:20 报修 #14509 (Resolved): 10132浙江省中医院-切换正式库
- 09:20 报修 #14509 (Closed): 10132浙江省中医院-切换正式库
- 10:44 报修 #14511 (To Be Closed): 10133 浙江省中医院-数据清理
- 09:54 报修 #14511: 10133 浙江省中医院-数据清理
- 2024-06-21 1h 浙江省中医院-数据清，使用sql清理sygc，syhl，syims，mcims
- 09:21 报修 #14511 (Resolved): 10133 浙江省中医院-数据清理
- 09:20 报修 #14511 (Closed): 10133 浙江省中医院-数据清理
- 10:44 报修 #14441 (To Be Closed): 10101 浙江省中医院--DSA科室代码变更
- 09:53 报修 #14441: 10101 浙江省中医院--DSA科室代码变更
- 2024-06-21 1h 浙江省中医院--DSA科室代码变更，使用sql数据库改数据，并做新的科室关联
- 09:19 报修 #14441 (Resolved): 10101 浙江省中医院--DSA科室代码变更
- 10:44 Support #14443 (To Be Closed): 宁波泰康新领1台2t工控机装系统发布配置
- 09:48 Support #14443: 宁波泰康新领1台2t工控机装系统发布配置
- 2024-06-21 2.5h 1)1台2t新工控机装量产柜系统；2）使用现场备份发布包做离线发布配置；3）移交给生产组发给现场
- 10:44 Support #14534 (To Be Closed): 研华工控机量产柜新镜像制作（替换指纹so文件）
- 09:51 Support #14534: 研华工控机量产柜新镜像制作（替换指纹so文件）
- 2024-06-21 1.5h 研华500g工控机原镜像还原后替换指纹libzkfpmodule .so文件，打新镜像
- 09:49 Support #14534 (Resolved): 研华工控机量产柜新镜像制作（替换指纹so文件）
- 09:49 Support #14534 (Closed): 研华工控机量产柜新镜像制作（替换指纹so文件）
- 10:44 Support #12123 (To Be Closed): 浙江省中医门禁客户端1套rfmsc更新
- 09:46 Support #12123: 浙江省中医门禁客户端1套rfmsc更新
- 2024-06-21 1.5h 1）跟现场约远程，准备更新文件；2）检查客户端更新情况，还有1台客户端未更新rfmsc程序，麻醉科客户端连不上找现场解决网络问题；3）网络恢复后做客户端程序更新，设置logo配置重启验证
- 10:39 Support #14496 (To Be Closed): 浙江省中医上线现场支持
- 09:07 Support #14496: 浙江省中医上线现场支持
- 6/22 1）mcims无注册证号问题sql改数据和紧急更新；2）钱塘打印机现场刷固件校准调试；3）揽星一批700多品规高低值属性错误开发sql紧急修正；4）揽星50多耗材批号效期错误sygc，mcims数据修正支持；4）其他现场支持...
- 09:03 Support #14496 (Resolved): 浙江省中医上线现场支持
- 09:03 Support #14496 (Closed): 浙江省中医上线现场支持
- 10:39 Support #14174 (To Be Closed): 江西省人民可更新内容整理和更新准备
- 08:51 Support #14174: 江西省人民可更新内容整理和更新准备
- 6/21 更新FSW内容和范围整理，预估更新时间；预约现场更新时间暂定6/25
- 10:38 Support #14425 (To Be Closed): 大仓备机调试进度跟进
- 08:49 Support #14425: 大仓备机调试进度跟进
- 6/21 大仓备机装机完成
- 08:55 Support #14468: 海南试剂冰箱发布调试
- 6/21 完成试剂冰箱客户端发布配置；问题1）人脸无法激活，Antoine沟通厂商需在线操作，待后续操作；2）人员无法登录问题，发布文档未涉及Shaogen解决
- 08:53 Support #14471 (To Be Closed): 浙江省中医上线准备处理审核
- 00:09 Support #13496 (Feedback): 9816-江西省人民医院-爱国路院区北5楼智能门禁网络超时
- 00:09 Support #13223 (Feedback): 8387-柳工医-总院打印平台打印无反应
- 00:09 Support #13063 (Feedback): 6829-市一南院-市一南院冷链平台无法修改账户关联企业
- 00:09 Support #14475 (To Be Closed): 大仓调试设备
- 00:09 Support #14476 (To Be Closed): 调休一天
- 00:09 Support #14477 (To Be Closed): 出差广州
- 00:09 Support #14478 (To Be Closed): 广州中西医结合医院上架服务器
- 00:09 Support #14479 (To Be Closed): 广州中西医结合医院服务端发布和配置修改
- 00:09 Support #14480 (To Be Closed): 广州中西医结合医院平台数据的导入和配置
- 00:09 Support #14481 (To Be Closed): 广州中西医结合医院网络沟通
- 00:09 Support #14482 (To Be Closed): 调休一小时
- 00:09 Support #14483 (To Be Closed): 10068-海南省人民医院-门禁service1 PID问题修复
- 00:02 Support #14483 (Closed): 10068-海南省人民医院-门禁service1 PID问题修复
- 10068-海南省人民医院-门禁service1 PID问题修复
- 00:09 Support #14484 (To Be Closed): 10079-浙江省中医院-清库
- 00:03 Support #14484 (Closed): 10079-浙江省中医院-清库
- 10079-浙江省中医院-清库
- 00:09 Support #14485 (To Be Closed): 10087-江西省人民医院-制标任务无法显示
- 00:04 Support #14485 (Closed): 10087-江西省人民医院-制标任务无法显示
- 10087-江西省人民医院-制标任务无法显示
- 00:09 Support #14486 (To Be Closed): 江西展会上传小车文档记录和上传
- 00:06 Support #14486 (Closed): 江西展会上传小车文档记录和上传
- 江西展会上传小车文档记录和上传
- 00:09 Support #14489 (Resolved): 广州中西医结合医院制标平台发布
- 00:08 Support #14489 (Closed): 广州中西医结合医院制标平台发布
- 广州中西医结合医院制标平台发布
- 00:08 Support #14487 (In Progress): 广州中西医结合医院客户端发布
- 00:08 Support #14487 (Resolved): 广州中西医结合医院客户端发布
- 00:08 Support #14487 (In Progress): 广州中西医结合医院客户端发布
- 00:07 Support #14487 (Closed): 广州中西医结合医院客户端发布
- 广州中西医结合医院客户端发布
- 00:08 Support #14488 (In Progress): 广州中西医结合医院接口联调
- 00:08 Support #14488 (Resolved): 广州中西医结合医院接口联调
- 00:08 Support #14488 (In Progress): 广州中西医结合医院接口联调
- 00:08 Support #14488 (Closed): 广州中西医结合医院接口联调
- 广州中西医结合医院接口联调
2024-06-23
- 23:59 Support #14482 (Closed): 调休一小时
- 调休一小时
- 23:58 Support #14481 (Closed): 广州中西医结合医院网络沟通
- 广州中西医结合医院网络沟通
- 23:56 Support #14480 (Closed): 广州中西医结合医院平台数据的导入和配置
- 广州中西医结合医院平台数据的导入和配置
- 23:55 Support #14479 (Closed): 广州中西医结合医院服务端发布和配置修改
- 广州中西医结合医院服务端发布和配置修改
- 23:54 Support #14478 (Closed): 广州中西医结合医院上架服务器
- 广州中西医结合医院上架服务器
- 23:51 Support #14477 (Closed): 出差广州
- 出差广州
- 23:50 Support #14476 (Closed): 调休一天
- 调休一天
- 23:50 Support #14475: 大仓调试设备
- 6/19 6h
一台服务器装系统+调试两台打印机+三台量产柜工控机安装系统 - 23:48 Support #14475 (Closed): 大仓调试设备
- 大仓调试设备
2024-06-21
- 18:54 Support #14471 (In Progress): 浙江省中医上线准备处理审核
- 18:54 Support #14471 (Closed): 浙江省中医上线准备处理审核
- 15:45 Support #13274: 万斯工控机David已制作完成镜像测试安排
- 关闭
- 15:45 Support #13274 (To Be Closed): 万斯工控机David已制作完成镜像测试安排
- 15:43 Support #14174 (Resolved): 江西省人民可更新内容整理和更新准备
- 15:43 Support #14425 (Resolved): 大仓备机调试进度跟进
- 15:22 Support #12123 (Resolved): 浙江省中医门禁客户端1套rfmsc更新
- 14:55 Support #12123 (In Progress): 浙江省中医门禁客户端1套rfmsc更新
- 14:59 Support #14470 (In Progress): 广州中西医结合医院发布跟进审核
- 14:59 Support #14470 (Closed): 广州中西医结合医院发布跟进审核
- 14:55 Support #14443 (Resolved): 宁波泰康新领1台2t工控机装系统发布配置
- 14:55 Support #14344 (Feedback): 浙江省中医门禁服务端rfms，客户端service1，service2更新计划
- 13:57 Support #14426 (Closed): FSW10101 浙江省中医科室拆分
- 13:57 Support #14417 (Closed): 大仓调试各项目设备
- 13:57 Support #14424 (Closed): FSW10102 浙江省中医测试环境切换
- 13:57 Support #14381 (Closed): FSW10100 华西医院HRP服务器异常需要补取消耗
- 13:57 Support #13236 (Closed): 6月FSW统计_Kay
- 13:57 报修 #14353 (Closed): 宁波泰康领1台工控机换硬盘，装量产柜系统
- 13:57 Support #13679 (Closed): 海南试剂发布跟进
- 10:20 Support #13679 (To Be Closed): 海南试剂发布跟进
- 13:57 Support #14427 (Closed): FSW10099 华西未归还查询显示新需求
- 10:34 Support #14427 (To Be Closed): FSW10099 华西未归还查询显示新需求
- 10:15 Support #14427: FSW10099 华西未归还查询显示新需求
- 6/20 客户端未归还显示增加柜门位置号
- 13:57 Support #14351 (Closed): FSW10096 客户端耗材出柜但无操作日志和业务数据
- 10:34 Support #14351 (To Be Closed): FSW10096 客户端耗材出柜但无操作日志和业务数据
- 13:57 报修 #13706 (Closed): 9896 曙光医院低值条码柜没有中文输入法问题
- 13:57 Support #14286 (Closed): 10059 曙光医院条码柜出入柜界面3号门数字去除问题
- 13:57 Support #14432 (Closed): 广州中西医6套安卓屏adb网络打开
- 13:57 Support #14311 (Closed): 工厂7台工控机装系统
- 13:57 Support #14437 (Closed): FSW10118 华西领用记录错误需要降低功率
- 10:34 Support #14437 (To Be Closed): FSW10118 华西领用记录错误需要降低功率
- 13:57 Support #13433 (Closed): FSW统计_David
- 13:57 Support #14435 (Closed): 库房3套安卓屏adb网络打开设置
- 10:36 Support #14435 (To Be Closed): 库房3套安卓屏adb网络打开设置
- 09:38 Support #14435: 库房3套安卓屏adb网络打开设置
- 2024-06-20 1.5h 库房3套安卓屏adb网络打开设置，均正常，其中一套屏有部分颜色显示异常
- 13:57 Support #14420 (Closed): FSW10109 华西B002柜子出现了几次人脸识别黑屏问题
- 10:35 Support #14420 (To Be Closed): FSW10109 华西B002柜子出现了几次人脸识别黑屏问题
- 13:57 Support #14289 (Closed): 江西展会高值柜子调试+小车功能调试
- 13:57 Support #14290 (Closed): 江西展会技术支持和返回行程
- 13:57 Support #14284 (Closed): 10068-海南省人民医院-门禁service1 PID问题修复
- 13:57 Support #14007 (Closed): 江西人民一台制标工控机装系统
- 13:57 Support #14438 (Closed): 华西医院发放人问题更新
- 10:35 Support #14438 (To Be Closed): 华西医院发放人问题更新
- 13:57 Support #14436 (Closed): 返程回上海
- 10:36 Support #14436 (To Be Closed): 返程回上海
- 09:38 Support #14436: 返程回上海
- 2024-06-20 2.5h 返程回上海
- 13:57 Support #14008 (Closed): 江西展会小车发布培训
- 13:57 报修 #14440 (Closed): 10097 江西省人民医院手术室智能柜设置柜内灯光常亮
- 10:36 报修 #14440 (To Be Closed): 10097 江西省人民医院手术室智能柜设置柜内灯光常亮
- 09:39 报修 #14440: 10097 江西省人民医院手术室智能柜设置柜内灯光常亮
- 2024-06-20 0.5h 江西省人民医院手术室智能柜设置柜内灯光常亮，关闭感应器设置，io web设置开关power on
- 13:57 Support #14433 (Closed): 南京泰康，市一北开工会
- 10:35 Support #14433 (To Be Closed): 南京泰康，市一北开工会
- 13:57 Support #12648 (Closed): 更新处理反馈单
- 10:23 Support #14468: 海南试剂冰箱发布调试
- 6/20 试剂冰箱平板入网完成，网络adb连接检查；mrims平台基础数据创建
- 10:21 Support #14468 (In Progress): 海南试剂冰箱发布调试
- 10:21 Support #14468 (Closed): 海南试剂冰箱发布调试
- 10:20 Support #13428 (In Progress): 曙光东院4k手术室科室归属问题确认
- 10:20 Support #14467 (In Progress): 曙光医院科室同步确认，外部区域关联设置
- 10:20 Support #14467 (Closed): 曙光医院科室同步确认，外部区域关联设置
- 09:41 Support #13707 (In Progress): 曙光医院联调
- 09:41 Support #12865: 浙江省中医制标更新
- 2024-06-20 1.5h 更新了湖滨院区高低值制标各一套，钱塘院区明日继续更新
- 09:37 Support #14434: 琼海4套包柜安卓屏adb网路打开设置
- 2024-06-20 2h 琼海4套包柜安卓屏adb网路打开设置，其中2套屏otg线不识别无法打开网络adb
- 09:33 Support #14434 (Feedback): 琼海4套包柜安卓屏adb网路打开设置
- 09:33 Support #14434 (Resolved): 琼海4套包柜安卓屏adb网路打开设置
2024-06-20
- 17:48 Support #14443 (In Progress): 宁波泰康新领1台2t工控机装系统发布配置
- 15:19 Support #14443 (Closed): 宁波泰康新领1台2t工控机装系统发布配置
- 17:48 Support #14344 (In Progress): 浙江省中医门禁服务端rfms，客户端service1，service2更新计划
- 16:59 Support #14433 (Resolved): 南京泰康，市一北开工会
- 10:25 Support #14433 (In Progress): 南京泰康，市一北开工会
- 10:25 Support #14433 (Closed): 南京泰康，市一北开工会
- 16:58 Support #14438 (Resolved): 华西医院发放人问题更新
- 14:42 Support #14438 (In Progress): 华西医院发放人问题更新
- 14:42 Support #14438 (Closed): 华西医院发放人问题更新
- 16:10 Support #14351: FSW10096 客户端耗材出柜但无操作日志和业务数据
- 6/20 开发核查日志 从13:17 - 14:40分之间B003货柜有好几次业务操作，都仍然读到标签，不是在13:17前被领用掉的。还是要现场考虑是否有其他原因
- 14:42 Support #14351 (Resolved): FSW10096 客户端耗材出柜但无操作日志和业务数据
- 12:52 Support #14351: FSW10096 客户端耗材出柜但无操作日志和业务数据
- 6/20 补充edes mcims日志
- 10:20 Support #14351 (In Progress): FSW10096 客户端耗材出柜但无操作日志和业务数据
- 09:35 Support #14351: FSW10096 客户端耗材出柜但无操作日志和业务数据
- 6/19 提供sygc rfidcontroller sygc日志给Shaogen
- 16:01 Support #14420: FSW10109 华西B002柜子出现了几次人脸识别黑屏问题
- 6/20 医院组实际核实到一次，由于打开人脸摄像头失败导致客户端卡退问题。需要解决连接设备失败客户端卡退问题
- 15:55 Support #14420 (Resolved): FSW10109 华西B002柜子出现了几次人脸识别黑屏问题
- 10:34 Support #14420 (To Be Closed): FSW10109 华西B002柜子出现了几次人脸识别黑屏问题
- 09:30 Support #14420 (Resolved): FSW10109 华西B002柜子出现了几次人脸识别黑屏问题
- 6/19 此前插拔硬件恢复，生产答复更换usb接口；转工程单需要开发判断是否同13009同类型问题，还是硬件问题与软件无关
- 09:29 Support #14420 (Closed): FSW10109 华西B002柜子出现了几次人脸识别黑屏问题
- 15:57 报修 #14441 (In Progress): 10101 浙江省中医院--DSA科室代码变更
- 15:18 报修 #14441 (Closed): 10101 浙江省中医院--DSA科室代码变更
- 15:57 报修 #14440 (Resolved): 10097 江西省人民医院手术室智能柜设置柜内灯光常亮
- 15:16 报修 #14440 (Closed): 10097 江西省人民医院手术室智能柜设置柜内灯光常亮
- 15:54 Support #14437 (Resolved): FSW10118 华西领用记录错误需要降低功率
- 12:54 Support #14437 (In Progress): FSW10118 华西领用记录错误需要降低功率
- 12:54 Support #14437 (Closed): FSW10118 华西领用记录错误需要降低功率
- 15:15 报修 #14439 (Closed): 10058 华西医院盘点时间缩短需求
- 15:14 Support #14436 (Resolved): 返程回上海
- 11:08 Support #14436 (In Progress): 返程回上海
- 11:08 Support #14436 (Closed): 返程回上海
- 12:51 Support #14427 (Resolved): FSW10099 华西未归还查询显示新需求
- 09:44 Support #14427 (In Progress): FSW10099 华西未归还查询显示新需求
- 09:44 Support #14427 (Closed): FSW10099 华西未归还查询显示新需求
- 11:07 Support #13433 (To Be Closed): FSW统计_David
- 10:03 Support #13433: FSW统计_David
- 6/18 0.5h
3/15后
总计2，需反馈0，待发布0，处理中0，未处理1，工程单处理中1。
当日新增1个， 10097未处理，当日处理完成0个，关闭0
3/15前
总计17，需反馈1，待发布0，处理中2，工程单处理中1... - 11:07 报修 #14353 (To Be Closed): 宁波泰康领1台工控机换硬盘，装量产柜系统
- 09:59 报修 #14353: 宁波泰康领1台工控机换硬盘，装量产柜系统
- 2024-06-18 4h 1）现场更换工控机远程发布发现工控机有硬件问题经过多次测试排查是硬盘故障，现场提报修重新申请新的机器；2）公司领出一台2t工控机换装新的2t硬盘后开机装系统
- 11:07 Support #12648 (To Be Closed): 更新处理反馈单
- 11:07 Support #13236 (To Be Closed): 6月FSW统计_Kay
- 10:52 Support #14289 (To Be Closed): 江西展会高值柜子调试+小车功能调试
- 10:52 Support #14290 (To Be Closed): 江西展会技术支持和返回行程
- 10:52 Support #14284 (To Be Closed): 10068-海南省人民医院-门禁service1 PID问题修复
- 10:52 Support #13680 (Feedback): 海南试剂冰箱发布
- 10:51 Support #14007 (To Be Closed): 江西人民一台制标工控机装系统
- 10:51 Support #14008 (To Be Closed): 江西展会小车发布培训
- 10:51 Support #13867 (Feedback): 海南人民试剂冰箱接口联调
- 10:38 Support #12865 (In Progress): 浙江省中医制标更新
- 10:37 Support #14435 (Resolved): 库房3套安卓屏adb网络打开设置
- 10:30 Support #14435 (In Progress): 库房3套安卓屏adb网络打开设置
- 10:30 Support #14435 (Closed): 库房3套安卓屏adb网络打开设置
- 10:36 Support #14434 (Feedback): 琼海4套包柜安卓屏adb网路打开设置
- 10:29 Support #14434 (In Progress): 琼海4套包柜安卓屏adb网路打开设置
- 10:29 Support #14434 (Closed): 琼海4套包柜安卓屏adb网路打开设置
- 10:36 报修 #13706 (To Be Closed): 9896 曙光医院低值条码柜没有中文输入法问题
- 09:55 报修 #13706: 9896 曙光医院低值条码柜没有中文输入法问题
- 2024-06-18 1.5h 安装拼音输入法apk，配置输入法设置后生效
- 10:36 Support #14286 (To Be Closed): 10059 曙光医院条码柜出入柜界面3号门数字去除问题
- 09:55 Support #14286: 10059 曙光医院条码柜出入柜界面3号门数字去除问题
- 2024-06-18 1.5h 重新更新html上传服务器，客户端更新下载html同步后恢复
- 10:36 Support #14432 (To Be Closed): 广州中西医6套安卓屏adb网络打开
- 10:29 Support #14432: 广州中西医6套安卓屏adb网络打开
- 2023-06-19 2h 广州中西医6套安卓屏adb网络打开，其中有遇到otg问题通过设置解决
- 10:25 Support #14432 (Resolved): 广州中西医6套安卓屏adb网络打开
- 10:25 Support #14432 (Closed): 广州中西医6套安卓屏adb网络打开
- 10:36 Support #14311 (To Be Closed): 工厂7台工控机装系统
- 10:27 Support #14311: 工厂7台工控机装系统
- 2023-06-19 6h 1)出差去海安工厂 2.5h；2）7套工控机（3广西医，4琼海）装系统 3.5h
- 10:24 Support #14311 (Resolved): 工厂7台工控机装系统
- 10:24 Support #14311 (In Progress): 工厂7台工控机装系统
- 10:35 Support #14426 (To Be Closed): FSW10101 浙江省中医科室拆分
- 10:27 Support #14426: FSW10101 浙江省中医科室拆分
- 移交David处理
- 09:43 Support #14426 (In Progress): FSW10101 浙江省中医科室拆分
- 09:42 Support #14426 (Closed): FSW10101 浙江省中医科室拆分
- 10:34 Support #14417 (To Be Closed): 大仓调试各项目设备
- 09:31 Support #14417: 大仓调试各项目设备
- 6/19 与King两人：广州中西医结合1制标2斑马打印机，荆州1斑马打印机，南京泰康1h3c服务器1制标1斑马打印机调试完成
- 09:28 Support #14417 (Resolved): 大仓调试各项目设备
- 09:27 Support #14417 (Closed): 大仓调试各项目设备
- 10:34 Support #14424 (To Be Closed): FSW10102 浙江省中医测试环境切换
- 09:39 Support #14424: FSW10102 浙江省中医测试环境切换
- 6/19 揽星正式端口9090，测试端口9092；后续需要再次清库
- 09:38 Support #14424 (Resolved): FSW10102 浙江省中医测试环境切换
- 09:38 Support #14424 (Closed): FSW10102 浙江省中医测试环境切换
- 10:33 Support #14381 (To Be Closed): FSW10100 华西医院HRP服务器异常需要补取消耗
- 09:37 Support #14381 (Resolved): FSW10100 华西医院HRP服务器异常需要补取消耗
- 6/19 修改取消耗任务时间重启edes，完成后恢复任务时间重启edes
- 10:26 Support #12707 (New): 单品柜，经销商柜工厂品检测试流程文档（Android image含测试demo,硬件引导测试，客户端）
- 10:26 Support #13266 (New): 上海市中医退回故障dell r430服务器烤机
- 09:41 Support #14425: 大仓备机调试进度跟进
- 6/19 8台完成3台，剩余5台
- 09:40 Support #14425 (In Progress): 大仓备机调试进度跟进
- 09:40 Support #14425 (Closed): 大仓备机调试进度跟进
- 09:15 Support #14339 (Feedback): FSW10087 江西省人民接收制标下发速度慢
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