活动
从 2024-04-09 到 2024-04-18
2024-04-18
- 17:40 Support #12255 (To Be Closed): 曙光、养志15套硬件配置表和html申请
- 17:39 Support #12258 (To Be Closed): 曙光，养志加密狗和许可申请
- 17:39 Support #12258: 曙光，养志加密狗和许可申请
- 养志暂停，关闭
- 17:38 Support #12522: 曙光医院服务端发布配置检查修改，提供医院组开通端口审核
- 4/18 1）停止禁用一些不使用的服务；2）堡垒机申请访问mysql和web页面；3）端口提供（tcp 3306 7099 8848 8087 9081 9083 9089 udp 123），后续King按照信息科表格填写
- 09:49 Support #12522 (In Progress): 曙光医院服务端发布配置检查修改，提供医院组开通端口审核
- 09:49 Support #12522 (Closed): 曙光医院服务端发布配置检查修改，提供医院组开通端口审核
- 17:35 Support #12519: King-虚拟机ubuntu安装运行环境文档审核
- 4/18 1）3个离线安装大包找Lion拷贝；2）文档缺jdk没有导入环境变量（实际也需检查是否未做）；3）没有安装mssql，本次不需要，Lion也有离线安装包；4）在线安装zip命令；5）安装nginx时遇到依赖问题在线安装解决
- 09:41 Support #12519 (In Progress): King-虚拟机ubuntu安装运行环境文档审核
- 09:41 Support #12519 (Closed): King-虚拟机ubuntu安装运行环境文档审核
- 17:30 Support #11527 (New): FSW历史报修整理更新反馈
- 17:13 Support #12525 (Resolved): 济宁市一预计4/29新安装和改柜发布跟进
- 10:09 Support #12525 (In Progress): 济宁市一预计4/29新安装和改柜发布跟进
- 10:09 Support #12525 (Closed): 济宁市一预计4/29新安装和改柜发布跟进
- 17:13 Support #12523 (Resolved): 浙江省中医预计4/23更新事情沟通
- 4/22 晚上提供发布包，全平台和客户端
- 10:07 Support #12523 (In Progress): 浙江省中医预计4/23更新事情沟通
- 10:07 Support #12523 (Closed): 浙江省中医预计4/23更新事情沟通
- 15:58 Support #12530 (Resolved): 华西医院服务器上架报备信息支持
- 14:22 Support #12530 (In Progress): 华西医院服务器上架报备信息支持
- 14:22 Support #12530 (Closed): 华西医院服务器上架报备信息支持
- 15:48 Support #12533 (In Progress): FSW9562 浙江省中医更新单品注册证名称等需求
- 15:48 Support #12533 (Closed): FSW9562 浙江省中医更新单品注册证名称等需求
- 15:47 Support #12531 (Resolved): FSW9563浙江省中医3个定数包增加注册证名称编号等信息
- 14:33 Support #12531 (In Progress): FSW9563浙江省中医3个定数包增加注册证名称编号等信息
- 14:33 Support #12531 (Closed): FSW9563浙江省中医3个定数包增加注册证名称编号等信息
- 15:46 Support #12529 (Resolved): FSW9567 江西省人民医投要求统计手术室未录入人脸的用户信息
- 12:56 Support #12529 (In Progress): FSW9567 江西省人民医投要求统计手术室未录入人脸的用户信息
- 12:55 Support #12529 (Closed): FSW9567 江西省人民医投要求统计手术室未录入人脸的用户信息
- 15:43 报修 #12532 (Resolved): 宝山仁和医院的设备信息表更新整理
- 15:43 报修 #12532 (Closed): 宝山仁和医院的设备信息表更新整理
- 15:43 Support #12527 (Resolved): 东芝打印机校准调试文档
- 10:17 Support #12527 (In Progress): 东芝打印机校准调试文档
- 10:17 Support #12527 (Closed): 东芝打印机校准调试文档
- 14:52 Support #12477 (Resolved): 大仓19台工控机装系统
- 10:15 Support #12477: 大仓19台工控机装系统
- 2024-04-17 7h 1)出发到大仓1h；2）新到的25台工控机盘点领出,大仓待装机19台 0.5h；3）安装工控机系统10台，其中2台制标，4台曙光高值柜用，2台门禁备机，2台量产柜备机 4.5h；4）返程回公司 1h
- 10:12 Support #12477: 大仓19台工控机装系统
- 2024-04-17 7h 1)出发到大仓1h；2）新到的25台工控机盘点领出 0.5h；3）安装工控机系统10台，其中2台制标，4台曙光高值柜用，2台门禁备机，2台量产柜备机 5.5h 。
- 12:56 Support #12526 (In Progress): 荆州市一低值门禁现场流程联调支持
- 10:14 Support #12526 (Closed): 荆州市一低值门禁现场流程联调支持
- 12:49 Support #11782 (To Be Closed): 厦门苏颂医院King上传文档审核
- 重复关闭
- 12:48 Support #12521 (Feedback): King-厦门，襄阳，荆州文档上传审核
- 4/18 检查不符合模板以及遗漏，待再补充文档
- 09:48 Support #12521 (In Progress): King-厦门，襄阳，荆州文档上传审核
- 09:48 Support #12521 (Closed): King-厦门，襄阳，荆州文档上传审核
- 12:47 Support #12520 (Resolved): 江西省人民3期发布信息上传
- 09:46 Support #12520 (In Progress): 江西省人民3期发布信息上传
- 09:46 Support #12520 (Closed): 江西省人民3期发布信息上传
- 10:42 Support #12434 (To Be Closed): FSW9526江西省人民因东芝碳带不足临时改回斑马打印机
- 10:16 Support #12434 (Resolved): FSW9526江西省人民因东芝碳带不足临时改回斑马打印机
- 10:42 Support #12518 (To Be Closed): 曙光养志大仓调试
- 09:39 Support #12518 (Resolved): 曙光养志大仓调试
- 4/18 养志1服务器1制标2打印机；曙光1制标2打印机
- 09:38 Support #12518 (Closed): 曙光养志大仓调试
- 10:41 Support #12358 (To Be Closed): 曙光医院一代柜服务端和客户端版本确认
- 09:35 Support #12358 (Resolved): 曙光医院一代柜服务端和客户端版本确认
- 10:41 Support #12481 (To Be Closed): 浙江省中医临时更新（高低值制标模板）
- 09:34 Support #12481 (Resolved): 浙江省中医临时更新（高低值制标模板）
- 10:39 Support #12249 (To Be Closed): 大仓准备曙光和养志项目的制标工控机和打印机
- 10:13 Support #12249: 大仓准备曙光和养志项目的制标工控机和打印机
- 2024-04-17 1h 1）曙光分院和养志各1台制标工控机装系统；2）养志1台打印机调试
- 10:07 Support #12249: 大仓准备曙光和养志项目的制标工控机和打印机
- 2024-04-17 1.75h 1）曙光分院和养志各1台制标工控机装系统；2）养志1台打印机调试
- 10:04 Support #12249 (Resolved): 大仓准备曙光和养志项目的制标工控机和打印机
- 10:37 Support #12261 (To Be Closed): 荆州4/8更新后FSW状态更新
- 10:37 Support #12261 (Resolved): 荆州4/8更新后FSW状态更新
- 10:37 Support #12436 (Feedback): 曙光医院服务端发布
- 09:33 Support #12436: 曙光医院服务端发布
- 4/17 0.75h 服务端配置修改，测试平台，不能访问，需要开通端口
- 10:21 Support #11612: 万斯工控机测试结果报告需要补充内容更新
- 需要补充更新检测结果报告
- 10:19 Support #11612 (In Progress): 万斯工控机测试结果报告需要补充内容更新
- 10:20 Support #12035: FSW跟进处理_20240521
- 处理中还有10条
- 10:19 Support #12035 (In Progress): FSW跟进处理_20240521
- 10:18 Support #12528 (In Progress): 曙光医院客户端发布
- 10:18 Support #12528 (Closed): 曙光医院客户端发布
- 曙光医院客户端发布
- 09:37 Support #12510: 曙光医院信息科开通端口整理
- 4/17 0.75h
22 远程端口
9089 syvm 视频服务
9081 syhl 服务
9083 sygc 服务
8087 syims 服务
3306 my... - 09:34 Support #12510 (Resolved): 曙光医院信息科开通端口整理
- 09:34 Support #12510 (Closed): 曙光医院信息科开通端口整理
- 曙光医院信息科开通端口整理
- 09:35 Support #12507 (In Progress): 9510-江西-部分账号不会自动退出
- 09:31 Support #12507: 9510-江西-部分账号不会自动退出
- 4/17 1h 测试了功能，退出有问题，取apk日志+配置给开发，开发回复可能是一键开门影响了自动退出，需要现场测试
- 09:30 Support #12507 (Closed): 9510-江西-部分账号不会自动退出
- 9510-江西-部分账号不会自动退出
- 09:35 Support #12504 (In Progress): 9521-江西-近效期提醒过于频繁
- 09:27 Support #12504: 9521-江西-近效期提醒过于频繁
- 4/17 0.5h thabo回复这个功能没有，是新需求，需要审核
- 09:26 Support #12504 (Closed): 9521-江西-近效期提醒过于频繁
- 9521-江西-近效期提醒过于频繁
- 09:34 Support #12501 (Resolved): 调休三小时
- 09:23 Support #12501 (Closed): 调休三小时
- 调休三小时
- 09:34 Support #12502 (Resolved): 9555-江西省人民医院-SPD账号登录介入室智能柜无法开门
- 09:25 Support #12502: 9555-江西省人民医院-SPD账号登录介入室智能柜无法开门
- 4/17 1h 柜子的门的权限没有，已添加权限
- 09:24 Support #12502 (Closed): 9555-江西省人民医院-SPD账号登录介入室智能柜无法开门
- 9555-江西省人民医院-SPD账号登录介入室智能柜无法开门
- 09:34 Support #12006 (To Be Closed): FSW9368湘雅医院16W新增子科室
- 09:34 Support #12007 (To Be Closed): 江西省人民新院无法制标（mcims上打印机一直异常）
- 09:25 Support #11889 (To Be Closed): FSW9277-14496江西东芝打印标签表面信息错误
- 09:25 Support #11528 (To Be Closed): 9146深圳光明东院区#8柜门全部出柜thabo远程
- coy已更新
- 09:22 Support #12427 (To Be Closed): 浙江省中医湖滨内镜中心高低值科室修改和人员同步指导
2024-04-17
- 12:18 Support #12481 (In Progress): 浙江省中医临时更新（高低值制标模板）
- 12:17 Support #12481 (Closed): 浙江省中医临时更新（高低值制标模板）
- 11:02 Support #12442 (Feedback): 9527-江西省人民医院手术室智能柜指纹仪不灵敏
- 11:02 Support #12445 (To Be Closed): 9398-打印机打印出现异常
- 11:02 Support #12312 (To Be Closed): 补充襄阳，荆州的发布文档
- 11:02 Support #12476 (To Be Closed): 调休5小时
- 10:26 Support #12476 (Resolved): 调休5小时
- 10:25 Support #12476: 调休5小时
- 2024-04-16 5h 调休5小时
- 10:25 Support #12476 (Closed): 调休5小时
- 11:02 Support #11763 (To Be Closed): 宝山仁和1套高值柜发布
- 10:24 Support #11763: 宝山仁和1套高值柜发布
- 2024-04-16 3h 宝山仁和1套高值柜发布
- 10:17 Support #11763 (Resolved): 宝山仁和1套高值柜发布
- 11:01 Support #12438 (To Be Closed): FSW9527江西省人民3期新安装6套中有4套指纹模块识别不灵敏
- 11:01 Support #12438: FSW9527江西省人民3期新安装6套中有4套指纹模块识别不灵敏
- 重复关闭
- 11:00 Support #12478 (To Be Closed): 江西省人民出差返程
- 10:59 Support #12478 (Closed): 江西省人民出差返程
- 10:27 Support #11774 (To Be Closed): 万斯2T工控机系统状态和硬盘稳定性测试结果跟进
- 10:27 Support #11774: 万斯2T工控机系统状态和硬盘稳定性测试结果跟进
- 运行稳定，目前可在量产柜使用
- 10:26 Support #12477 (In Progress): 大仓19台工控机装系统
- 10:26 Support #12477 (Closed): 大仓19台工控机装系统
- 10:25 Support #12427 (Resolved): 浙江省中医湖滨内镜中心高低值科室修改和人员同步指导
2024-04-16
- 18:09 Support #12445: 9398-打印机打印出现异常
- 4/16 0.25h 之前重新校准，待观察，现场回复正常，反馈可以关闭
- 18:01 Support #12445 (Resolved): 9398-打印机打印出现异常
- 17:52 Support #12445 (Closed): 9398-打印机打印出现异常
- 9398-打印机打印出现异常
- 18:07 Support #12437: 9497-service2指纹直连配置未修改，B008漏更新版本
- 4/16 0.25h 不方便重启服务，后续现场需要和spd沟通瞎具体时间
- 09:49 Support #12437 (In Progress): 9497-service2指纹直连配置未修改，B008漏更新版本
- 09:49 Support #12437 (Closed): 9497-service2指纹直连配置未修改，B008漏更新版本
- 9497-service2指纹直连配置未修改，B008漏更新版本
- 18:06 Support #12312: 补充襄阳，荆州的发布文档
- 4/16 1.25 襄阳，荆州的发布文档已经补充，已上传temas
- 18:01 Support #12312 (Resolved): 补充襄阳，荆州的发布文档
- 18:05 Support #12436: 曙光医院服务端发布
- 4/16 2.25h 沟通发布包的问题，上传新发布包，发布平台，后续远程有问题，需要信息科看下远程问题
- 09:49 Support #12436 (In Progress): 曙光医院服务端发布
- 09:46 Support #12436 (Closed): 曙光医院服务端发布
- 曙光医院服务端发布
- 18:03 Support #12442: 9527-江西省人民医院手术室智能柜指纹仪不灵敏
- 4/16 1.75h 和现场沟通用厂商提供的demo程序测试一下正常和不灵敏的指纹设备，显示的图片差异较大，应该是硬件问题
- 18:01 Support #12442 (Resolved): 9527-江西省人民医院手术室智能柜指纹仪不灵敏
- 10:06 Support #12442 (In Progress): 9527-江西省人民医院手术室智能柜指纹仪不灵敏
- 10:05 Support #12442 (Closed): 9527-江西省人民医院手术室智能柜指纹仪不灵敏
- 9527-江西省人民医院手术室智能柜指纹仪不灵敏
- 18:01 Support #12386: 曙光医院发布准备
- 4/16 0.75h 曙光医院-入场条件确认表,沟通发布时间
- 09:44 Support #12386: 曙光医院发布准备
- 4/15 1h 获取加密狗许可文件，工厂配置文件，下载服务端发布
- 10:59 Support #12428 (Feedback): 整理ubuntu服务端环境配置步骤文档
- 10:41 Support #12428 (To Be Closed): 整理ubuntu服务端环境配置步骤文档
- 09:40 Support #12428: 整理ubuntu服务端环境配置步骤文档
- 4/15 1.25 整理完成
- 09:32 Support #12428 (Resolved): 整理ubuntu服务端环境配置步骤文档
- 09:31 Support #12428 (Closed): 整理ubuntu服务端环境配置步骤文档
- 整理ubuntu服务端环境配置步骤文档
- 10:56 Support #12402 (To Be Closed): FSW9508一批耗材录错效期导致量产柜报已过期，效期需修改
- 10:56 Support #12395 (To Be Closed): FSW9501 江西省人民爱国路手术室调整为登录亮灯
- 10:56 Support #12388 (To Be Closed): FSW9496江西省人民无法接收到揽星SPD发送的制标任务和上架单
- 10:56 Support #12138 (To Be Closed): FSW9406 江西省人民门禁同步人脸异常
- 10:56 Support #12384 (To Be Closed): 江西省人民手持机盘点功能入网跟进
- 10:56 Support #12257 (To Be Closed): 曙光申请服务器虚拟机
- 09:48 Support #12257 (Resolved): 曙光申请服务器虚拟机
- 环境由Lion完成安装，King记录编写安装文档
- 10:56 Support #12357 (To Be Closed): 江西省人民3期量产柜发布调试
- 10:42 报修 #12393 (To Be Closed): 3月差旅补贴填写提交
- 09:36 报修 #12393: 3月差旅补贴填写提交
- 2024-04-15 0.25h 3月差旅补贴填写提交
- 10:42 Support #12359 (To Be Closed): 宝山任何1套高值柜实施环境和发布日期确认
- 09:35 Support #12359: 宝山任何1套高值柜实施环境和发布日期确认
- 2024-04-15 0.25h 跟现场确认任何1套高值柜发布实施环境，网络和电源都好了，明日可上门发布
- 10:42 Support #12360 (To Be Closed): 养志医院2套高值柜工厂调试
- 09:37 Support #12360: 养志医院2套高值柜工厂调试
- 2024-04-15 7.75h 1)上海出发去海安工厂 2h；2）2套高值柜发布调试与品检验收，其中1套缺一个摄像头 3.25h；3）工厂配置文件整理发出来 0.25h；4）返程回上海 2h
- 09:34 Support #12360: 养志医院2套高值柜工厂调试
- 2024-04-15 7.75h 1)上海出发去海安工厂 2h；2）2套高值柜发布调试与品检验收，其中1套缺一个摄像头 3.5h；3）工厂配置文件整理发出来 0.25h；4）返程回上海 2h
- 10:41 Support #12432 (To Be Closed): 更新荆州ip配置表
- 09:42 Support #12432: 更新荆州ip配置表
- 4/15 0.25h 完成
- 09:32 Support #12432 (Resolved): 更新荆州ip配置表
- 09:32 Support #12432 (Closed): 更新荆州ip配置表
- 更新荆州ip配置表
- 10:41 Support #12429 (To Be Closed): 更新荆州版本记录
- 09:41 Support #12429: 更新荆州版本记录
- 4/15 0.25h 已经更新荆州版本记录
- 09:32 Support #12429 (Resolved): 更新荆州版本记录
- 09:32 Support #12429 (Closed): 更新荆州版本记录
- 更新荆州版本记录
- 10:41 Support #12385 (To Be Closed): 曙光医院服务端环境配置
- 09:34 Support #12385: 曙光医院服务端环境配置
- 4/15 3.5h 学习下完成的配置步骤，配置完成，检测脚本检测没有问题
- 09:31 Support #12385 (Resolved): 曙光医院服务端环境配置
- 10:33 Support #11815 (Closed): 襄阳中心发布实施计划进度表
- 10:33 Support #11816 (Closed): 荆州市一发布实施计划进度表
- 10:33 Support #12381 (Closed): 荆州市一现场反应退库消耗数据异常问题
- 10:33 Support #11890 (Closed): 跟踪和处理历史报修单-20240328
- 10:33 Support #11926 (Closed): 浙江省人民医院门禁发布准备
- 10:33 Support #12244 (Closed): 荆州第一人民医院标签科室显示问题
- 10:32 Support #12343 (Closed): 更新荆州市一反馈单
- 10:32 Support #12305 (Closed): 荆州市一区域库存查询慢
- 10:32 Support #12313 (Closed): 更新荆州市一反馈单
- 10:32 Support #12304 (Closed): 荆州市一门禁客户端发布
- 10:32 Support #12346 (Closed): 荆州市一门禁人脸激活
- 10:32 Support #12387 (Closed): 荆州市一准备流程测试数据
- 10:32 Support #12332 (Closed): 江西省人民3期json和License下载
- 10:32 Support #12391 (Closed): 出差荆州第一人民医院
- 09:31 Support #12391 (To Be Closed): 出差荆州第一人民医院
- 10:32 Support #11951 (Closed): 江西省人民医院更新
- 10:32 Support #12392 (Closed): 荆州市一更新准备
- 09:31 Support #12392 (To Be Closed): 荆州市一更新准备
- 10:32 Support #12310 (Closed): 江西3期加密狗和许可确认
- 10:32 Support #12259 (Closed): 荆州测试低值制标打印
- 10:32 Support #12205 (Closed): 曙光、养志项目发布组排期
- 10:32 Support #12347 (Closed): 曙光医院设备的mac地址提供给医院组
- 10:32 Support #12344 (Closed): 荆州市一门禁客户端测试
- 10:32 Support #12318 (Closed): FSW9471 浙江省中医mcimsweb页面logo和名称修改
- 10:32 Support #12383 (Closed): 安排下行程，返回上海
- 10:32 Support #12348 (Closed): 曙光工厂调试配置文件整理发出来
- 10:32 Support #12316 (Closed): FSW9467浙江省中医内镜中心高低值更改外部部门编号
- 10:32 Support #12380 (Closed): 荆州市一手持机客户端发布
- 10:32 Support #12350 (Closed): FSW9487 阜新二院领用操作人显示空
- 10:32 Support #12256 (Closed): 大仓17台工控机系统安装
- 09:51 Support #12438 (In Progress): FSW9527江西省人民3期新安装6套中有4套指纹模块识别不灵敏
- 09:51 Support #12438 (Closed): FSW9527江西省人民3期新安装6套中有4套指纹模块识别不灵敏
- 09:48 Support #12434 (In Progress): FSW9526江西省人民因东芝碳带不足临时改回斑马打印机
- 09:37 Support #12434 (Closed): FSW9526江西省人民因东芝碳带不足临时改回斑马打印机
- 09:37 Support #11763 (In Progress): 宝山仁和1套高值柜发布
- 09:29 Support #12427 (In Progress): 浙江省中医湖滨内镜中心高低值科室修改和人员同步指导
- 09:29 Support #12427 (Closed): 浙江省中医湖滨内镜中心高低值科室修改和人员同步指导
2024-04-15
- 18:09 Support #12205 (To Be Closed): 曙光、养志项目发布组排期
- 18:08 Support #12389 (Feedback): FSW9499江西省人民盘点单功能异常问题
- 16:36 Support #12389: FSW9499江西省人民盘点单功能异常问题
- 4/15 1）数据量大edes效率问题；2）盘点单据中不存在定数包处理方式
- 13:19 Support #12389 (In Progress): FSW9499江西省人民盘点单功能异常问题
- 13:18 Support #12389 (Closed): FSW9499江西省人民盘点单功能异常问题
- 18:08 Support #12357 (Resolved): 江西省人民3期量产柜发布调试
- 4/15 1）红谷滩3套入网发布调试；2）爱国路3套IP冲突调查反馈修改IP；3）改登录亮灯
- 17:51 Support #12402 (Resolved): FSW9508一批耗材录错效期导致量产柜报已过期，效期需修改
- 17:51 Support #12402 (Closed): FSW9508一批耗材录错效期导致量产柜报已过期，效期需修改
- 16:07 Support #12395 (Resolved): FSW9501 江西省人民爱国路手术室调整为登录亮灯
- 16:07 Support #12395 (Closed): FSW9501 江西省人民爱国路手术室调整为登录亮灯
- 14:21 报修 #12393 (Resolved): 3月差旅补贴填写提交
- 14:21 报修 #12393 (Closed): 3月差旅补贴填写提交
- 14:20 Support #12359 (Resolved): 宝山任何1套高值柜实施环境和发布日期确认
- 08:59 Support #12359 (In Progress): 宝山任何1套高值柜实施环境和发布日期确认
- 08:58 Support #12359 (Closed): 宝山任何1套高值柜实施环境和发布日期确认
- 14:20 Support #12360 (Resolved): 养志医院2套高值柜工厂调试
- 08:59 Support #12360 (In Progress): 养志医院2套高值柜工厂调试
- 08:59 Support #12360 (Closed): 养志医院2套高值柜工厂调试
- 14:17 Support #12392 (Closed): 荆州市一更新准备
- 荆州市一更新准备
- 14:16 Support #12138 (Resolved): FSW9406 江西省人民门禁同步人脸异常
- 4/15 提供录制人脸质量差的照片
- 14:16 Support #12391 (Closed): 出差荆州第一人民医院
- 出差荆州第一人民医院
- 13:04 Support #12388 (Resolved): FSW9496江西省人民无法接收到揽星SPD发送的制标任务和上架单
- 4/15 接收揽星SPD盘点单处理异常导致edes卡死，重启edes，揽星重发此期间数据
- 13:03 Support #12388 (Closed): FSW9496江西省人民无法接收到揽星SPD发送的制标任务和上架单
- 13:02 Support #12384 (Resolved): 江西省人民手持机盘点功能入网跟进
- 4/15 使用院内物联网卡，从揽星服务端端口转发到我们系统。http://172.32.21.41:9090/sygc http://172.31.21.41:9090/rfms
- 09:59 Support #12384 (In Progress): 江西省人民手持机盘点功能入网跟进
- 09:59 Support #12384 (Closed): 江西省人民手持机盘点功能入网跟进
- 11:21 Support #12387 (To Be Closed): 荆州市一准备流程测试数据
- 11:20 Support #12387 (Closed): 荆州市一准备流程测试数据
- 荆州市一准备流程测试数据
- 11:18 Support #12344: 荆州市一门禁客户端测试
- 4/11 门禁客户端测试，上架有异常，人脸识别有问题
- 10:45 Support #12344 (To Be Closed): 荆州市一门禁客户端测试
- 09:46 Support #12344 (Resolved): 荆州市一门禁客户端测试
- 09:37 Support #12344: 荆州市一门禁客户端测试
- 4/12 2.5h 发测试数据，操作客户端功能正常，平台数据正常
- 11:11 Support #12343 (To Be Closed): 更新荆州市一反馈单
- 11:11 Support #11816 (To Be Closed): 荆州市一发布实施计划进度表
- 11:11 Support #11815 (To Be Closed): 襄阳中心发布实施计划进度表
- 11:11 Support #12382 (Feedback): 荆州第一人民打印出现void
- 10:46 Support #12382 (In Progress): 荆州第一人民打印出现void
- 09:51 Support #12382 (Resolved): 荆州第一人民打印出现void
- 09:51 Support #12382: 荆州第一人民打印出现void
- 4/12 1.25h 重新校准走纸，校准打印机rfid,有改善，但是还有偶尔出现
- 09:48 Support #12382 (Closed): 荆州第一人民打印出现void
- 荆州第一人民打印出现void
- 10:45 Support #12383 (To Be Closed): 安排下行程，返回上海
- 09:57 Support #12383 (Resolved): 安排下行程，返回上海
- 09:56 Support #12383 (Closed): 安排下行程，返回上海
- 安排下行程，返回上海
- 10:45 Support #12380 (To Be Closed): 荆州市一手持机客户端发布
- 09:47 Support #12380 (Resolved): 荆州市一手持机客户端发布
- 09:38 Support #12380: 荆州市一手持机客户端发布
- 4/12 0.75h 完成
- 09:37 Support #12380 (Closed): 荆州市一手持机客户端发布
- 荆州市一手持机客户端发布
- 10:44 Support #12259 (To Be Closed): 荆州测试低值制标打印
- 09:46 Support #12259 (Resolved): 荆州测试低值制标打印
- 09:33 Support #12259: 荆州测试低值制标打印
- 4/12 1h 修改端口，测试打印功能没有问题
- 10:44 Support #12346 (To Be Closed): 荆州市一门禁人脸激活
- 09:46 Support #12346 (Resolved): 荆州市一门禁人脸激活
- 09:31 Support #12346: 荆州市一门禁人脸激活
- 4/12 0.25h 人脸激活完成
- 10:42 Support #12347 (To Be Closed): 曙光医院设备的mac地址提供给医院组
- 08:53 Support #12347: 曙光医院设备的mac地址提供给医院组
- 20224-04-12 0.25h 曙光第一批6套高值柜和制标设备的mac地址提供给医院组
- 10:42 Support #12348 (To Be Closed): 曙光工厂调试配置文件整理发出来
- 08:54 Support #12348: 曙光工厂调试配置文件整理发出来
- 2024-04-12 0.25h 曙光第一批6套高值柜工厂调试配置文件整理发出来
- 08:52 Support #12348: 曙光工厂调试配置文件整理发出来
- 20224-04-12 0.5h 曙光第一批6套高值柜工厂调试配置文件整理发出来
- 10:42 Support #12256 (To Be Closed): 大仓17台工控机系统安装
- 08:51 Support #12256: 大仓17台工控机系统安装
- 2024-04-12 7h 1)出发去大仓 1h；2）17台工控机装系统，其中14台曙光医院高值柜用，3台量产柜系统工控机备 4.5h；3）返程回公司 1.5h
- 10:34 Support #11951 (To Be Closed): 江西省人民医院更新
- 10:33 Support #12332 (To Be Closed): 江西省人民3期json和License下载
- 10:33 Support #12310 (To Be Closed): 江西3期加密狗和许可确认
- 10:33 Support #12318 (To Be Closed): FSW9471 浙江省中医mcimsweb页面logo和名称修改
- 10:33 Support #12316 (To Be Closed): FSW9467浙江省中医内镜中心高低值更改外部部门编号
- 10:33 Support #12350 (To Be Closed): FSW9487 阜新二院领用操作人显示空
- 10:29 Support #12381 (To Be Closed): 荆州市一现场反应退库消耗数据异常问题
- 09:47 Support #12381 (Resolved): 荆州市一现场反应退库消耗数据异常问题
- 09:43 Support #12381: 荆州市一现场反应退库消耗数据异常问题
- 4/11 1h 消耗数据有问题，手动重复正常，退库没有看到对应报错，看看后续是否有异常
- 09:40 Support #12381 (Closed): 荆州市一现场反应退库消耗数据异常问题
- 荆州市一现场反应退库消耗数据异常问题
- 10:08 Support #11890 (To Be Closed): 跟踪和处理历史报修单-20240328
- 10:07 Support #11926 (To Be Closed): 浙江省人民医院门禁发布准备
- 10:07 Support #12008 (New): pinter问题优化
- 10:07 Support #12244 (To Be Closed): 荆州第一人民医院标签科室显示问题
- 10:07 Support #12386 (In Progress): 曙光医院发布准备
- 10:07 Support #12386 (Closed): 曙光医院发布准备
- 曙光医院发布准备
- 10:07 Support #12385 (In Progress): 曙光医院服务端环境配置
- 10:06 Support #12385 (Closed): 曙光医院服务端环境配置
- 曙光医院服务端环境配置
- 09:46 Support #12304 (To Be Closed): 荆州市一门禁客户端发布
- 09:46 Support #12313 (To Be Closed): 更新荆州市一反馈单
- 09:46 Support #12305 (To Be Closed): 荆州市一区域库存查询慢
2024-04-14
- 22:57 Support #12358 (In Progress): 曙光医院一代柜服务端和客户端版本确认
- 22:56 Support #12358 (Closed): 曙光医院一代柜服务端和客户端版本确认
- 22:45 Support #12357 (In Progress): 江西省人民3期量产柜发布调试
- 4/13 1）6套json导入和修改；2）爱国路3套入网，硬件引导测试，发布调试完成；3）红谷滩单机发布1套
- 22:43 Support #12357 (Closed): 江西省人民3期量产柜发布调试
- 22:42 Support #11951 (Resolved): 江西省人民医院更新
- 4/13 一二期13套量产柜客户端更新
- 22:39 Support #12332 (Resolved): 江西省人民3期json和License下载
2024-04-12
- 18:06 Support #12310 (Resolved): 江西3期加密狗和许可确认
- 18:06 Support #12350 (Resolved): FSW9487 阜新二院领用操作人显示空
- 4/12 1）admin提交对方报错问题；2）user_show_name异常，数据处理
- 13:46 Support #12350 (In Progress): FSW9487 阜新二院领用操作人显示空
- 13:46 Support #12350 (Closed): FSW9487 阜新二院领用操作人显示空
- 18:04 Support #12257 (In Progress): 曙光申请服务器虚拟机
- 4/12 1）VPN堡垒机SSH等账号测试，提供eric；2）ubuntu版本检查，用户权限检查，安装运维环境申请公网开通。下周一lion帮忙安装运行环境
- 16:03 Support #12256 (Resolved): 大仓17台工控机系统安装
- 09:57 Support #12256 (In Progress): 大仓17台工控机系统安装
- 15:50 Support #12348 (Resolved): 曙光工厂调试配置文件整理发出来
- 10:05 Support #12348 (In Progress): 曙光工厂调试配置文件整理发出来
- 10:05 Support #12348 (Closed): 曙光工厂调试配置文件整理发出来
- 15:46 Support #12347 (Resolved): 曙光医院设备的mac地址提供给医院组
- 10:04 Support #12347 (In Progress): 曙光医院设备的mac地址提供给医院组
- 10:04 Support #12347 (Closed): 曙光医院设备的mac地址提供给医院组
- 15:26 Support #12317 (Closed): FSW9470 浙江省中医SPD账号无法选择补打印仓间
- 10:35 Support #12317 (To Be Closed): FSW9470 浙江省中医SPD账号无法选择补打印仓间
- 15:26 Support #12308 (Closed): 返程回上海
- 10:37 Support #12308 (To Be Closed): 返程回上海
- 10:11 Support #12308: 返程回上海
- 2024-04-11 2.5h 返程回上海
- 09:57 Support #12308 (Resolved): 返程回上海
- 15:26 Support #12307 (Closed): 养志2套高值柜4台工控机装系统
- 10:36 Support #12307 (To Be Closed): 养志2套高值柜4台工控机装系统
- 10:10 Support #12307: 养志2套高值柜4台工控机装系统
- 2024-04-11 2h 养志2套高值柜4台工控机装系统
- 09:57 Support #12307 (Resolved): 养志2套高值柜4台工控机装系统
- 15:26 Support #11932 (Closed): 阜新二院配合联调和清库
- 10:34 Support #11932 (To Be Closed): 阜新二院配合联调和清库
- 15:26 Support #12349 (Closed): 曙光剩下3套高值柜工厂调试
- 10:36 Support #12349 (To Be Closed): 曙光剩下3套高值柜工厂调试
- 10:10 Support #12349: 曙光剩下3套高值柜工厂调试
- 2024-04-11 3h 曙光剩下3套高值柜工厂调试以及验收
- 10:06 Support #12349 (Resolved): 曙光剩下3套高值柜工厂调试
- 10:06 Support #12349 (Closed): 曙光剩下3套高值柜工厂调试
- 15:26 Support #12315 (Closed): FSW9465 阜新二院上架结果没有发送到SPD
- 10:34 Support #12315 (To Be Closed): FSW9465 阜新二院上架结果没有发送到SPD
- 15:26 Support #12306 (Closed): 大仓发布组装机流程发邮件确认
- 10:33 Support #12306 (To Be Closed): 大仓发布组装机流程发邮件确认
- 15:26 Support #12200 (Closed): 申请提供曙光第一批6套硬件配置表和html
- 10:36 Support #12200 (To Be Closed): 申请提供曙光第一批6套硬件配置表和html
- 10:09 Support #12200: 申请提供曙光第一批6套硬件配置表和html
- 2024-04-11 0.5h 重新提供缺一套的html，之前有问题的html修正
- 09:55 Support #12200 (Resolved): 申请提供曙光第一批6套硬件配置表和html
- 13:15 Support #12318 (Resolved): FSW9471 浙江省中医mcimsweb页面logo和名称修改
- 4/11 替换favicon-.ico以及修改title的unicode临时解决
- 13:14 Support #12316 (Resolved): FSW9467浙江省中医内镜中心高低值更改外部部门编号
- 4/12 开发确认：不修改单品柜所属科室，通过修改单品柜外部关联方式处理
- 10:37 Support #12046 (Feedback): 曙光医院工厂调试
- 10:07 Support #12046 (In Progress): 曙光医院工厂调试
- 10:07 Support #12046 (Resolved): 曙光医院工厂调试
- 10:07 Support #12046 (Feedback): 曙光医院工厂调试
- 10:06 Support #12046 (In Progress): 曙光医院工厂调试
- 10:00 Support #12046 (Resolved): 曙光医院工厂调试
- 09:58 Support #12046 (In Progress): 曙光医院工厂调试
- 09:55 Support #12046 (Resolved): 曙光医院工厂调试
- 10:34 Support #12311 (Feedback): FSW9457江西需求批量补打印1000多个标签
- 10:13 Support #12035 (Feedback): FSW跟进处理_20240521
- 09:42 Support #12344: 荆州市一门禁客户端测试
- 4/11 换平板，平板参数配置，流程测试，客户端收货耗材没有显示
- 09:40 Support #12344 (In Progress): 荆州市一门禁客户端测试
- 09:39 Support #12344 (Resolved): 荆州市一门禁客户端测试
- 09:38 Support #12344 (Closed): 荆州市一门禁客户端测试
- 荆州市一门禁客户端测试
- 09:40 Support #12304 (Resolved): 荆州市一门禁客户端发布
- 09:40 Support #12346 (In Progress): 荆州市一门禁人脸激活
- 09:39 Support #12346 (Resolved): 荆州市一门禁人脸激活
- 09:38 Support #12346 (Closed): 荆州市一门禁人脸激活
- 荆州市一门禁人脸计划
- 09:40 Support #12259: 荆州测试低值制标打印
- 4/11 监听端口有问题，不能连续打印
- 09:39 Support #12343 (In Progress): 更新荆州市一反馈单
- 09:37 Support #12343 (Closed): 更新荆州市一反馈单
- 更新荆州市一反馈单
- 09:38 Support #12313 (Resolved): 更新荆州市一反馈单
- 09:38 Support #12305 (Resolved): 荆州市一区域库存查询慢
- 09:21 Support #12332 (In Progress): 江西省人民3期json和License下载
- 09:21 Support #12332 (Closed): 江西省人民3期json和License下载
2024-04-11
- 17:28 Support #12318 (In Progress): FSW9471 浙江省中医mcimsweb页面logo和名称修改
- 17:28 Support #12318 (Closed): FSW9471 浙江省中医mcimsweb页面logo和名称修改
- 17:26 Support #12316: FSW9467浙江省中医内镜中心高低值更改外部部门编号
- 最终确认需修改为高值5309，低值6264。高低值兼容后还需修改
- 16:54 Support #12316: FSW9467浙江省中医内镜中心高低值更改外部部门编号
- 最终确认无需修改。高值648 低值5309 后续兼容高低值再合并
- 16:26 Support #12316: FSW9467浙江省中医内镜中心高低值更改外部部门编号
- 4/11 改内镜室高值仓间代码为5309，低值仓间为6264。
- 15:54 Support #12316: FSW9467浙江省中医内镜中心高低值更改外部部门编号
- 单品柜用的 648内镜中心(湖滨院区）；门禁用的 5309内镜中心；后续兼容高低值后改为6264 护理消化内镜中心
- 15:22 Support #12316 (In Progress): FSW9467浙江省中医内镜中心高低值更改外部部门编号
- 15:22 Support #12316 (Closed): FSW9467浙江省中医内镜中心高低值更改外部部门编号
- 16:56 Support #11932: 阜新二院配合联调和清库
- 4/11 SPD http请求头校验问题支持；SPD返回其他报错支持
- 15:55 Support #11932 (Resolved): 阜新二院配合联调和清库
- 4/11 SPD http请求头校验问题支持
- 16:24 Support #12317 (Resolved): FSW9470 浙江省中医SPD账号无法选择补打印仓间
- 指导为用户增加补打印仓间
- 15:57 Support #12317 (In Progress): FSW9470 浙江省中医SPD账号无法选择补打印仓间
- 15:57 Support #12317 (Closed): FSW9470 浙江省中医SPD账号无法选择补打印仓间
- 16:07 Support #12248 (Closed): 荆州市一装系统
- 10:37 Support #12248 (To Be Closed): 荆州市一装系统
- 09:55 Support #12248: 荆州市一装系统
- 4/10 1.25h 完成
- 09:50 Support #12248 (Resolved): 荆州市一装系统
- 16:07 Support #12277 (Closed): 6套高值柜sygc平台数据准备
- 10:39 Support #12277 (To Be Closed): 6套高值柜sygc平台数据准备
- 09:20 Support #12277: 6套高值柜sygc平台数据准备
- 2024-04-10 1.75h 6套高值柜sygc平台数据准备
- 09:10 Support #12277 (Resolved): 6套高值柜sygc平台数据准备
- 09:09 Support #12277 (Closed): 6套高值柜sygc平台数据准备
- 16:07 Support #12139 (Closed): 协助指导现场做门禁人脸激活
- 11:28 Support #12139 (To Be Closed): 协助指导现场做门禁人脸激活
- 16:07 Support #12253 (Closed): 江西省人民货品名称修改问题
- 16:07 Support #12260 (Closed): 江西省人民3期提供6套量产柜mac
- 11:29 Support #12260 (To Be Closed): 江西省人民3期提供6套量产柜mac
- 16:07 Support #12262 (Closed): 浙江省中医1套门禁发布
- 11:29 Support #12262 (To Be Closed): 浙江省中医1套门禁发布
- 16:07 Support #12264 (Closed): 江西省人民3期开工会
- 11:29 Support #12264 (To Be Closed): 江西省人民3期开工会
- 16:07 Support #12303 (Closed): 荆州市一门禁工控机入网
- 10:37 Support #12303 (To Be Closed): 荆州市一门禁工控机入网
- 09:59 Support #12303: 荆州市一门禁工控机入网
- 4/10 0.5h 完成
- 09:51 Support #12303 (Resolved): 荆州市一门禁工控机入网
- 09:50 Support #12303 (Closed): 荆州市一门禁工控机入网
- 荆州市一门禁工控机入网
- 16:07 Support #12243 (Closed): 荆州第一人民医院制标任务没有收到
- 16:07 Support #12246 (Closed): syhl,sygc ncocs 的配置问题
- 16:07 Support #12245 (Closed): 荆州市一中间库sql执行异常
- 16:07 Support #12241 (Closed): 荆州市一客户端更新
- 16:07 Support #12239 (Closed): 6套高值柜12台工控机系统安装
- 10:39 Support #12239 (To Be Closed): 6套高值柜12台工控机系统安装
- 09:18 Support #12239: 6套高值柜12台工控机系统安装
- 2024-04-10 4h 6套高值柜12台工控机系统安装
- 09:08 Support #12239 (Resolved): 6套高值柜12台工控机系统安装
- 16:07 Support #12242 (Closed): 荆州市一更新服务端edes临时版本
- 16:07 Support #12238 (Closed): 出差去海安工厂
- 10:38 Support #12238 (To Be Closed): 出差去海安工厂
- 09:13 Support #12238: 出差去海安工厂
- 2024-04-10 2.5h上海去海安工厂
- 09:06 Support #12238 (Resolved): 出差去海安工厂
- 16:07 Support #12181 (Closed): 邮件确认后续上海新项目一代柜，条码柜是否使用ubuntu服务器
- 11:30 Support #12181 (To Be Closed): 邮件确认后续上海新项目一代柜，条码柜是否使用ubuntu服务器
- 11:30 Support #12181: 邮件确认后续上海新项目一代柜，条码柜是否使用ubuntu服务器
- 开发已确认，使用ubuntu
- 16:07 Support #12247 (Closed): 荆州市一低值制标平台发布，开机自启设置
- 10:37 Support #12247 (To Be Closed): 荆州市一低值制标平台发布，开机自启设置
- 09:59 Support #12247: 荆州市一低值制标平台发布，开机自启设置
- 4/10 1.5h 低值制标平台发布，开机自启设置
- 09:50 Support #12247 (Resolved): 荆州市一低值制标平台发布，开机自启设置
- 16:07 Support #12278 (Closed): 3套高值柜发布调试与验收
- 10:39 Support #12278 (To Be Closed): 3套高值柜发布调试与验收
- 09:20 Support #12278: 3套高值柜发布调试与验收
- 2024-04-10 3h 3套高值柜发布调试与验收
- 09:10 Support #12278 (Resolved): 3套高值柜发布调试与验收
- 09:10 Support #12278 (Closed): 3套高值柜发布调试与验收
- 15:09 Support #12315 (Resolved): FSW9465 阜新二院上架结果没有发送到SPD
- 现场syims页面可查询到对方报错
- 13:25 Support #12315 (In Progress): FSW9465 阜新二院上架结果没有发送到SPD
- 13:24 Support #12315 (Closed): FSW9465 阜新二院上架结果没有发送到SPD
- 15:06 Support #11951: 江西省人民医院更新
- 4/11 1）手持机发布指导现场配置和后续测试（暂未测试）；2）mcims sso 更新后加密狗报错问题填FSW；3）更新版本记录填写上传teams
- 09:50 Support #11951: 江西省人民医院更新
- 4/10 高低值服务端，8套门禁客户端完成；剩余手持机，13套量产柜客户端
- 15:03 Support #12310 (In Progress): 江西3期加密狗和许可确认
- 15:00 Support #12310 (Resolved): 江西3期加密狗和许可确认
- 4/11 申领加密狗和许可申请
- 10:00 Support #12310 (In Progress): 江西3期加密狗和许可确认
- 10:00 Support #12310 (Closed): 江西3期加密狗和许可确认
- 15:03 Support #12306 (Resolved): 大仓发布组装机流程发邮件确认
- 09:53 Support #12306 (In Progress): 大仓发布组装机流程发邮件确认
- 09:53 Support #12306 (Closed): 大仓发布组装机流程发邮件确认
- 14:59 Support #12311 (Resolved): FSW9457江西需求批量补打印1000多个标签
- 14:58 Support #12311: FSW9457江西需求批量补打印1000多个标签
- 4/11 临时更新mcims mcimsw，指导现场做批量补打印操做
- 10:01 Support #12311 (In Progress): FSW9457江西需求批量补打印1000多个标签
- 10:01 Support #12311 (Closed): FSW9457江西需求批量补打印1000多个标签
- 11:35 Support #12257 (Feedback): 曙光申请服务器虚拟机
- 11:35 Support #12258 (Feedback): 曙光，养志加密狗和许可申请
- 11:28 Support #11612 (Feedback): 万斯工控机测试结果报告需要补充内容更新
- 09:35 Support #11612 (Resolved): 万斯工控机测试结果报告需要补充内容更新
- 09:07 Support #11612 (In Progress): 万斯工控机测试结果报告需要补充内容更新
- 09:07 Support #11612 (Feedback): 万斯工控机测试结果报告需要补充内容更新
- 10:39 Support #12200 (In Progress): 申请提供曙光第一批6套硬件配置表和html
- 09:12 Support #12200: 申请提供曙光第一批6套硬件配置表和html
- 2024-04-10 0.75h 1）已收到5套曙光的html，其中一套html与实际柜体不一致需要更正已邮件说明；2）检查还缺1套 1主1竖X（曙光东院-内镜中心-ERCP1的html
- 09:07 Support #12200 (Resolved): 申请提供曙光第一批6套硬件配置表和html
- 10:29 Support #12312 (In Progress): 补充襄阳，荆州的发布文档
- 10:29 Support #12312 (Resolved): 补充襄阳，荆州的发布文档
- 10:25 Support #12312 (Closed): 补充襄阳，荆州的发布文档
- 补充襄阳，荆州的发布文档
- 10:29 Support #12313 (In Progress): 更新荆州市一反馈单
- 10:29 Support #12313 (Resolved): 更新荆州市一反馈单
- 10:28 Support #12313 (Closed): 更新荆州市一反馈单
- 更新荆州市一反馈单
- 10:24 Support #12305 (In Progress): 荆州市一区域库存查询慢
- 09:54 Support #12305 (Resolved): 荆州市一区域库存查询慢
- 09:53 Support #12305 (Closed): 荆州市一区域库存查询慢
- 荆州市一区域库存查询慢
- 10:24 Support #12244 (In Progress): 荆州第一人民医院标签科室显示问题
- 09:58 Support #12244: 荆州第一人民医院标签科室显示问题
- 4/10 1h 按照开发的要求重新配置参数，现在科室信息部分有，开发回复可能是：制标单和上架单顺序的原因
- 09:55 Support #12244 (Resolved): 荆州第一人民医院标签科室显示问题
- 10:01 Support #12259: 荆州测试低值制标打印
- 4/10 1.75h 造测试数据，发接口数据，已收到制标任务，上架单，待测试
- 09:51 Support #12259 (In Progress): 荆州测试低值制标打印
- 09:50 Support #12259 (Resolved): 荆州测试低值制标打印
- 09:54 Support #12308 (In Progress): 返程回上海
- 09:54 Support #12308 (Closed): 返程回上海
- 09:54 Support #12304 (In Progress): 荆州市一门禁客户端发布
- 09:52 Support #12304 (Closed): 荆州市一门禁客户端发布
- 荆州市一门禁客户端发布
- 09:54 Support #12307 (In Progress): 养志2套高值柜4台工控机装系统
- 09:54 Support #12307 (Closed): 养志2套高值柜4台工控机装系统
- 09:53 Support #12255 (Feedback): 曙光、养志15套硬件配置表和html申请
- 09:15 Support #12046: 曙光医院工厂调试
- 2024-04-10 已完成3套高值柜调试，还有3套4/11日完成
2024-04-10
- 18:26 Support #12264 (Closed): 江西省人民3期开工会
- 16:36 Support #12253 (To Be Closed): 江西省人民货品名称修改问题
- 现场反馈SPD退库重发解决
- 10:04 Support #12253 (In Progress): 江西省人民货品名称修改问题
- 10:04 Support #12253 (Closed): 江西省人民货品名称修改问题
- 16:33 Support #11951: 江西省人民医院更新
- 高值服务端，门禁服务端，门禁客户端，手持机
- 16:28 Support #12257: 曙光申请服务器虚拟机
- 1）两个院区互通，向信息科申请1台虚拟机，后续也不需要迁移；
2）使用ubuntu - 10:07 Support #12257 (Closed): 曙光申请服务器虚拟机
- 15:36 Support #12262: 浙江省中医1套门禁发布
- 4/10 2h 1套门禁发布配置，人脸激活；2）printer配置
- 15:07 Support #12262 (Resolved): 浙江省中医1套门禁发布
- 13:20 Support #12262 (In Progress): 浙江省中医1套门禁发布
- 13:20 Support #12262 (Closed): 浙江省中医1套门禁发布
- 13:23 Support #12263 (Closed): 荆州1套门禁平板网络调试，人脸激活
- 13:22 Support #12263 (To Be Closed): 荆州1套门禁平板网络调试，人脸激活
- 13:22 Support #12263: 荆州1套门禁平板网络调试，人脸激活
- 2024-04-09 0.25 荆州1套门禁平板网络调试成功，人脸激活失败，需要到现场再激活，已寄出
- 13:21 Support #12263 (Closed): 荆州1套门禁平板网络调试，人脸激活
- 13:07 Support #12261 (In Progress): 荆州4/8更新后FSW状态更新
- 13:07 Support #12261 (Closed): 荆州4/8更新后FSW状态更新
- 13:07 Support #12245 (To Be Closed): 荆州市一中间库sql执行异常
- 10:15 Support #12245: 荆州市一中间库sql执行异常
- 4/9 0.5h
- 09:38 Support #12245 (Resolved): 荆州市一中间库sql执行异常
- 09:37 Support #12245 (Closed): 荆州市一中间库sql执行异常
- 荆州市一中间库sql执行异常
- 13:07 Support #12241 (To Be Closed): 荆州市一客户端更新
- 10:15 Support #12241: 荆州市一客户端更新
- 4/9 2.25h 更新客户端，测试
- 09:38 Support #12241 (Resolved): 荆州市一客户端更新
- 09:35 Support #12241 (Closed): 荆州市一客户端更新
- 荆州市一客户端更新
- 13:07 Support #12246 (To Be Closed): syhl,sygc ncocs 的配置问题
- 10:14 Support #12246: syhl,sygc ncocs 的配置问题
- 4/9 0.75h syhl 配置修改和之前有变化，修改配置，重启服务
- 09:38 Support #12246 (Resolved): syhl,sygc ncocs 的配置问题
- 09:38 Support #12246 (Closed): syhl,sygc ncocs 的配置问题
- syhl,sygc ncocs 的配置问题
- 13:06 Support #12242 (To Be Closed): 荆州市一更新服务端edes临时版本
- 09:58 Support #12242: 荆州市一更新服务端edes临时版本
- 4/9 0.75h 更新edes
- 09:38 Support #12242 (Resolved): 荆州市一更新服务端edes临时版本
- 09:36 Support #12242 (Closed): 荆州市一更新服务端edes临时版本
- 荆州市一更新服务端edes临时版本
- 13:06 Support #12243 (To Be Closed): 荆州第一人民医院制标任务没有收到
- 09:58 Support #12243: 荆州第一人民医院制标任务没有收到
- 4/9 1.25h 1.修改数据库默认值 2.程序有bug,需要更新edes
- 09:38 Support #12243 (Resolved): 荆州第一人民医院制标任务没有收到
- 09:37 Support #12243 (Closed): 荆州第一人民医院制标任务没有收到
- 荆州第一人民医院制标任务没有收到
- 13:06 Support #12244 (To Be Closed): 荆州第一人民医院标签科室显示问题
- 09:49 Support #12244: 荆州第一人民医院标签科室显示问题
- 4//9 0.5h TagTargetZoneNameSource=1 修改syhl配置
- 09:38 Support #12244 (Resolved): 荆州第一人民医院标签科室显示问题
- 09:37 Support #12244 (Closed): 荆州第一人民医院标签科室显示问题
- 荆州第一人民医院标签科室显示问题
- 11:52 Support #12260 (Resolved): 江西省人民3期提供6套量产柜mac
- 11:31 Support #12260 (In Progress): 江西省人民3期提供6套量产柜mac
- 11:30 Support #12260 (Closed): 江西省人民3期提供6套量产柜mac
- 11:35 Support #12188 (Closed): 返程回上海
- 11:35 报修 #12109 (Closed): 9399 省立三院内镜室视频工控机更换后需配置
- 11:35 报修 #12103 (Closed): 胸科一台高值柜工控机准备（未发布配置）
- 11:35 报修 #12186 (Closed): 9418 阜新二院不能打印
- 08:53 报修 #12186 (To Be Closed): 9418 阜新二院不能打印
- 11:35 Support #12187 (Closed): 9416 阜新二院变更打印机地址设置
- 11:35 Support #12121 (Closed): 浙江省中医2套制标发布
- 11:35 Support #12204 (Closed): 整理并提供H3C服务器硬件信息给kay
- 10:48 Support #12204 (To Be Closed): 整理并提供H3C服务器硬件信息给kay
- 09:55 Support #12204 (Resolved): 整理并提供H3C服务器硬件信息给kay
- 09:55 Support #12204 (In Progress): 整理并提供H3C服务器硬件信息给kay
- 09:16 Support #12204: 整理并提供H3C服务器硬件信息给kay
- 2024-04-09 0.5h 提供最新H3C服务器硬件信息，型号，内存，硬盘，cpu大小等信息给kay
- 09:15 Support #12204: 整理并提供H3C服务器硬件信息给kay
- 2024-04-09 0.5h 提供最新H3C服务器硬件信息，型号，内存，硬盘，cpu大小等信息给kay
- 08:48 Support #12204 (Resolved): 整理并提供H3C服务器硬件信息给kay
- 11:35 Support #12130 (Closed): 曙光高值柜工厂调试进度确认
- 10:48 Support #12130 (To Be Closed): 曙光高值柜工厂调试进度确认
- 09:20 Support #12130: 曙光高值柜工厂调试进度确认
- 2024-04-09 0.5h 工厂可以周三去安装7套高值柜系统，周四可以调试
- 08:47 Support #12130 (Resolved): 曙光高值柜工厂调试进度确认
- 11:35 Support #12203 (Closed): 9431 阜新二院vnc不能用
- 10:49 Support #12203 (To Be Closed): 9431 阜新二院vnc不能用
- 09:05 Support #12203: 9431 阜新二院vnc不能用
- 2024-04-09 0.75h 远程从制标工控机通过vnc远程所有量产柜客户端均正常，已反馈给现场确认
- 11:35 Support #12214 (Closed): 荆州市一更新包下载归类提供king
- 11:35 Support #12105 (Closed): 超7天未确认反馈单关闭
- 11:35 报修 #12201 (Closed): 9429 阜新二院提示无关联上架单
- 10:49 报修 #12201 (To Be Closed): 9429 阜新二院提示无关联上架单
- 09:41 报修 #12201: 9429 阜新二院提示无关联上架单
- 2024-04-09 0.75h 1)转工程单给开发，经过远程调查发现spd传给我们系统的上架单科室于实际上架科室不一致，已反馈给现场让对方检查数据问题
- 09:09 报修 #12201: 9429 阜新二院提示无关联上架单
- 2024-04-09 1h 1)转工程单给开发，经过远程调查发现spd传给我们系统的上架单科室于实际上架科室不一致，已反馈给现场让对方检查数据问题
- 11:34 Support #11929 (Closed): 江西省人民版本更新公司内部沟通
- 11:34 Support #11879 (Closed): 荆州市一更新版本公司内部沟通
- 11:34 Support #12050 (Closed): 浙江省中医门禁更新和门禁低值流程联调
- 11:34 Support #12152 (Closed): 厦门苏颂医院支持
- 11:34 Support #12151 (Closed): FSW9407 阜新二院sygc无法登录
- 11:02 Support #12151 (To Be Closed): FSW9407 阜新二院sygc无法登录
- 11:34 Support #12202 (Closed): 9430 阜新二院上架单数量和实际不符
- 10:49 Support #12202 (To Be Closed): 9430 阜新二院上架单数量和实际不符
- 09:12 Support #12202: 9430 阜新二院上架单数量和实际不符
- 2024-04-09 1h 1)转工程单给开发，原因是同一个定数包绑定了不同品规和类型的货品导致该上架单接收失败，已反馈给现场让对方检查修正数据重发 ；2）现场确认该耗材已消耗无需再处理数据
- 11:34 Support #12153 (Closed): 开工会（曙光，养志）
- 11:34 Support #11931 (Closed): 荆州市一更新和rfms发布配置
- 11:34 Support #12128 (Closed): 荆州市一门禁客户端发布
- 09:39 Support #12128 (To Be Closed): 荆州市一门禁客户端发布
- 11:34 报修 #12199 (Closed): 9428 济中心医院万序反应未收到上架数据
- 10:50 报修 #12199 (To Be Closed): 9428 济中心医院万序反应未收到上架数据
- 09:18 报修 #12199: 9428 济中心医院万序反应未收到上架数据
- 2024-04-09 0.75h 跟现场沟通确认核实，我们中间库已收到上架回传信息，对方收不到需检查自己系统问题，反馈后已确认是万序自己方系统问题
- 11:34 Support #12126 (Closed): 荆州第一人民医院更新
- 09:39 Support #12126 (To Be Closed): 荆州第一人民医院更新
- 11:34 Support #12250 (Closed): 荆州，华西training
- 10:55 Support #12250 (To Be Closed): 荆州，华西training
- 10:01 Support #12250 (Resolved): 荆州，华西training
- 10:00 Support #12250 (Closed): 荆州，华西training
- 11:34 Support #11920 (Closed): 襄阳和荆州市一发布准备
- 09:38 Support #11920 (To Be Closed): 襄阳和荆州市一发布准备
- 11:34 Support #12115 (Closed): 出差荆州第一人民医院
- 10:28 Support #12115 (To Be Closed): 出差荆州第一人民医院
- 11:34 Support #11917 (Closed): 10台万斯工控机性能测试
- 09:38 Support #11917 (To Be Closed): 10台万斯工控机性能测试
- 11:34 Support #12009 (Closed): 填写报销
- 09:38 Support #12009 (To Be Closed): 填写报销
- 11:34 报修 #12216 (Closed): 9436 没收到上架单接口问题和开发确认
- 10:50 报修 #12216 (To Be Closed): 9436 没收到上架单接口问题和开发确认
- 09:14 报修 #12216: 9436 没收到上架单接口问题和开发确认
- 2024-04-09 0.5h 转工程单，开发和现场以及对方开发一起沟通确认接口问题
- 11:34 Support #11921 (Closed): 跟踪和处理历史报修单-20240329
- 09:38 Support #11921 (To Be Closed): 跟踪和处理历史报修单-20240329
- 11:34 Support #12234 (Closed): 参加发布流程培训会议
- 10:50 Support #12234 (To Be Closed): 参加发布流程培训会议
- 09:28 Support #12234 (Resolved): 参加发布流程培训会议
- 09:27 Support #12234: 参加发布流程培训会议
- 2024-04-09 0.75h 参加发布流程培训会议
- 09:26 Support #12234 (Closed): 参加发布流程培训会议
- 11:34 Support #12215 (Closed): 浙江省中医出差返程
- 10:55 Support #12215 (To Be Closed): 浙江省中医出差返程
- 11:34 Support #11848 (Closed): 跟踪和处理历史报修单-20240327
- 09:38 Support #11848 (To Be Closed): 跟踪和处理历史报修单-20240327
- 10:29 Support #12259 (In Progress): 荆州测试低值制标打印
- 10:29 Support #12259 (Closed): 荆州测试低值制标打印
- 荆州测试低值制标打印
- 10:28 Support #12247 (In Progress): 荆州市一低值制标平台发布，开机自启设置
- 09:44 Support #12247 (Closed): 荆州市一低值制标平台发布，开机自启设置
- 荆州市一低值制标平台发布，开机自启设置
- 10:28 Support #12248 (In Progress): 荆州市一装系统
- 09:45 Support #12248 (Closed): 荆州市一装系统
- 荆州市一装系统，发布客户端
- 10:08 Support #12258 (In Progress): 曙光，养志加密狗和许可申请
- 10:07 Support #12258 (Closed): 曙光，养志加密狗和许可申请
- 10:06 Support #12256 (Closed): 大仓17台工控机系统安装
- 10:05 Support #12255 (In Progress): 曙光、养志15套硬件配置表和html申请
- 10:05 Support #12255 (Closed): 曙光、养志15套硬件配置表和html申请
- 10:05 Support #12254 (Closed): 5/6 养志1套调配柜发布
- 10:03 Support #12252 (Closed): 曙光第二批7套高值柜发布调试
- 10:02 Support #12251 (Closed): 养志服务器上架，服务端发布，制标发布，1套高值，4套条码发布
- 09:59 Support #12249 (Closed): 大仓准备曙光和养志项目的制标工控机和打印机
- 09:44 Support #12035: FSW跟进处理_20240521
- 2024-04-09 0.75h 1）关闭反馈单8个（9190 9436 9431 9430 9429 9418 9416 9407）；2）统计状态在处理中无工程单的反馈单还有10条
- 09:36 Support #12035: FSW跟进处理_20240521
- 2024-04-09 0.75h 关闭反馈单8个（9190 9436 9431 9430 9429 9418 9416 9407）
- 09:25 Support #12035: FSW跟进处理_20240521
- 9190 胃镜设备发布调试 关闭
- 09:40 Support #12123: 浙江省中医门禁客户端1套rfmsc更新
- 2024-04-09 0.25h 了解到现场可是装了网络面板，没有电源，暂时无法发布，后面继续等现场通知
- 09:39 Support #12139: 协助指导现场做门禁人脸激活
- 2024-04-09 0.25h 现场昨日没时间去科室做，预计明日4/10做
- 09:30 Support #12238 (In Progress): 出差去海安工厂
- 09:29 Support #12238 (Closed): 出差去海安工厂
- 09:30 Support #12239 (In Progress): 6套高值柜12台工控机系统安装
- 09:30 Support #12239 (Closed): 6套高值柜12台工控机系统安装
- 09:24 Support #12200: 申请提供曙光第一批6套硬件配置表和html
- 2024-04-09 0.5h 跟kay申请要工厂7套高值柜的硬件配置表和html，还没收到
- 09:22 Support #12046 (In Progress): 曙光医院工厂调试
- 09:22 报修 #12189 (New): 万斯工控机记录mac，关机打包装箱
- 09:22 Support #11612: 万斯工控机测试结果报告需要补充内容更新
- 2024-04-09 0.5h 测试报告已填写，还未发出来
- 08:49 报修 #11483 (Feedback): fsw9064 山大二院耗材归还时提示从未绑定过上架单
2024-04-09
- 16:58 报修 #12216 (Resolved): 9436 没收到上架单接口问题和开发确认
- 16:57 报修 #12216 (Closed): 9436 没收到上架单接口问题和开发确认
- 16:55 Support #12215 (Resolved): 浙江省中医出差返程
- 16:55 Support #12215 (Closed): 浙江省中医出差返程
- 16:31 Support #12205 (Feedback): 曙光、养志项目发布组排期
- 15:12 Support #12205 (In Progress): 曙光、养志项目发布组排期
- 15:08 Support #12205 (Closed): 曙光、养志项目发布组排期
- 16:30 Support #12214 (Closed): 荆州市一更新包下载归类提供king
- 15:59 Support #12181 (Feedback): 邮件确认后续上海新项目一代柜，条码柜是否使用ubuntu服务器
- 09:24 Support #12181 (In Progress): 邮件确认后续上海新项目一代柜，条码柜是否使用ubuntu服务器
- 09:24 Support #12181 (Closed): 邮件确认后续上海新项目一代柜，条码柜是否使用ubuntu服务器
- 15:16 Support #12138 (In Progress): FSW9406 江西省人民门禁同步人脸异常
- 15:12 Support #12138 (Feedback): FSW9406 江西省人民门禁同步人脸异常
- 09:28 Support #12138: FSW9406 江西省人民门禁同步人脸异常
- 4/8 1h 转开发支持调查，问题已查明1）system账号进入配置界面同步人脸异常；2）之前录制人脸质量太差
- 15:07 Support #11951 (In Progress): 江西省人民医院更新
- 15:06 Support #11931 (To Be Closed): 荆州市一更新和rfms发布配置
- 09:35 Support #11931 (Resolved): 荆州市一更新和rfms发布配置
- 4/8 5h 更新流程和内容与King沟通；指导统一命名空间；交互服务配置修改；指导手动发布rfms
- 15:06 Support #12153 (To Be Closed): 开工会（曙光，养志）
- 09:39 Support #12153: 开工会（曙光，养志）
- 4/8 曙光东1服务器，12一代柜，1制标；曙光西1服务器，1一代柜，1制标；养志1服务器，4条码柜，1调配柜。后续整理整体实施计划
- 09:32 Support #12153 (Resolved): 开工会（曙光，养志）
- 4/8 后续整理调整整体实施计划
- 15:06 Support #12152 (To Be Closed): 厦门苏颂医院支持
- 09:25 Support #12152 (Resolved): 厦门苏颂医院支持
- 4/8 1h 1)斑马打印void重新校准RFID未解决，转开发；2）mcims-printer补打印流程指导现场
- 15:06 Support #12050 (To Be Closed): 浙江省中医门禁更新和门禁低值流程联调
- 09:29 Support #12050 (Resolved): 浙江省中医门禁更新和门禁低值流程联调
- 4/8 1h 1）低值流程测试报告；2）本次实施发布小结邮件医院组
- 14:40 报修 #12199 (Resolved): 9428 济中心医院万序反应未收到上架数据
- 10:21 报修 #12199 (In Progress): 9428 济中心医院万序反应未收到上架数据
- 10:21 报修 #12199 (Closed): 9428 济中心医院万序反应未收到上架数据
- 14:39 Support #12204 (Closed): 整理并提供H3C服务器硬件信息给kay
- 14:23 报修 #12201 (Resolved): 9429 阜新二院提示无关联上架单
- 14:21 报修 #12201 (Closed): 9429 阜新二院提示无关联上架单
- 14:23 Support #12202 (Resolved): 9430 阜新二院上架单数量和实际不符
- 14:21 Support #12202 (Closed): 9430 阜新二院上架单数量和实际不符
- 14:23 Support #12203 (Resolved): 9431 阜新二院vnc不能用
- 14:22 Support #12203 (Closed): 9431 阜新二院vnc不能用
- 14:22 报修 #12103 (To Be Closed): 胸科一台高值柜工控机准备（未发布配置）
- 09:55 报修 #12103: 胸科一台高值柜工控机准备（未发布配置）
- 2024-04-09 0.5h 之前是装好系统交由coy远程发布配置，跟coy确认现场已带走，由于故障原因非工控机问题暂不做更换
- 09:51 报修 #12103 (Resolved): 胸科一台高值柜工控机准备（未发布配置）
- 14:22 报修 #12109 (To Be Closed): 9399 省立三院内镜室视频工控机更换后需配置
- 09:50 报修 #12109 (Resolved): 9399 省立三院内镜室视频工控机更换后需配置
- 09:50 报修 #12109: 9399 省立三院内镜室视频工控机更换后需配置
- 2024-04-09 0.5h 现场已确认视频录制正常，可以关闭
- 09:49 报修 #12109: 9399 省立三院内镜室视频工控机更换后需配置
- 2024-04-09 现场已确认视频录制正常，可以关闭
- 14:22 Support #12188 (To Be Closed): 返程回上海
- 09:47 Support #12188: 返程回上海
- 2024-04-08 2.5h 15:30-18:00返程回上海
- 09:32 Support #12188 (Resolved): 返程回上海
- 09:32 Support #12188 (Closed): 返程回上海
- 14:22 Support #12187 (To Be Closed): 9416 阜新二院变更打印机地址设置
- 09:39 Support #12187: 9416 阜新二院变更打印机地址设置
- 2024-04-08 1h 1）阜新二院打印机ip配置更改设置设置，测试连通性跟现场确认打印情况
- 09:31 Support #12187 (Resolved): 9416 阜新二院变更打印机地址设置
- 09:31 Support #12187 (Closed): 9416 阜新二院变更打印机地址设置
- 14:22 Support #12121 (To Be Closed): 浙江省中医2套制标发布
- 09:37 Support #12121: 浙江省中医2套制标发布
- 2024-04-08 2h 1）钱塘院区1套制标发布；2）钱塘院区搞低值打印机配置更改设置设置
- 09:17 Support #12121 (Resolved): 浙江省中医2套制标发布
- 11:20 Support #12200 (In Progress): 申请提供曙光第一批6套硬件配置表和html
- 11:20 Support #12200 (Closed): 申请提供曙光第一批6套硬件配置表和html
- 10:25 Support #12139: 协助指导现场做门禁人脸激活
- 2024-04-08 0.5h 厂商需要现场平板序列号截图，联系现场提供，反馈需要重新联网激活
- 09:48 Support #12139 (Feedback): 协助指导现场做门禁人脸激活
- 10:11 报修 #12049 (Closed): fsw9172 增城医院上架完成状态优化新需求单给开发
- 10:09 报修 #11483 (In Progress): fsw9064 山大二院耗材归还时提示从未绑定过上架单
- 09:47 Support #12130 (In Progress): 曙光高值柜工厂调试进度确认
- 09:43 Support #12123: 浙江省中医门禁客户端1套rfmsc更新
- 2024-04-08 0.5h 跟现场确认更新发布网络环境，目前反馈暂时无电无网无法发布和更新，待通知
- 09:18 Support #12123 (Feedback): 浙江省中医门禁客户端1套rfmsc更新
- 09:42 报修 #12186: 9418 阜新二院不能打印
- 2024-04-08 1h 1）远程调查看不出问题，转工程单取日志给开发；2）开发调查原因为打印返回端口占用问题，mdtms 9200 的端口没有被释放调，远程处理，修改打印返回端口9200为9300后恢复正常打印；3）跟现场沟通确认...
- 09:29 报修 #12186 (Feedback): 9418 阜新二院不能打印
- 09:29 报修 #12186 (Closed): 9418 阜新二院不能打印
- 09:34 报修 #12189 (In Progress): 万斯工控机记录mac，关机打包装箱
- 09:33 报修 #12189 (Closed): 万斯工控机记录mac，关机打包装箱
- 09:32 Support #11612 (In Progress): 万斯工控机测试结果报告需要补充内容更新
- 09:31 Support #12151: FSW9407 阜新二院sygc无法登录
- 开发已处理，写重复
- 09:31 Support #12151 (Feedback): FSW9407 阜新二院sygc无法登录
- 09:30 Support #11932: 阜新二院配合联调和清库
- 4/8 0.5h 之前清库异常，Thabo重新修改
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